Problem installing most Amazon Apps - Huawei P20 Pro Questions & Answers

Hi,
Is anyone else having issues installing the prime photos app, the Amazon drive app and the Amazon Alexa app from the play store? I have trieda few times and keep getting an error code '505'.
I have also tried to install the Amazon app store to see if I can install them from there, but the app fails to install also despite unknown sources being enabled for Chrome and files.
If anyone can shed any light on this I'd appreciate it.
Cheers!

Same here
I'm having exactly the same problem. I'm unable to install Amazon Prime from the app store and updates to the preinstalled Amazon apps also fail. I've tried reaching out to Huawei, but haven't had a response yet.

have amazon prime, music and video all installed without issues

Sorted
walkerx said:
have amazon prime, music and video all installed without issues
Click to expand...
Click to collapse
I've just deleted the pre-installed Amazon apps and downloaded them again and all working now. Must have been an issue in the original download.

What's about shopping app?
Play store says it's not compatible

Same
Exactly the same as with the other apps. I deleted the shopping app and reinstalled it as new from the play store and it worked. Haven't been any updates since, so don't know whether it will update ok in the future or whether will need to reinstall everytime.

mptobin1 said:
Exactly the same as with the other apps. I deleted the shopping app and reinstalled it as new from the play store and it worked. Haven't been any updates since, so don't know whether it will update ok in the future or whether will need to reinstall everytime.
Click to expand...
Click to collapse
Too bad I had no preinstalled Amazon apps.
As workaround, I have installed the apk from apkmirror

Thank you - I was having this issue and uninstalling the Amazon shopping app that came pre installed (and also wouldn't update via play store) and then reinstalling it did the trick!

I've got exactly the same problem as nrdmtt. I uninstalled the Amazon Shopping app to try and fix Amazon apps not installing or updating, and now the Play Store says it's not compatible with my phone. Derp.

damagedgoods said:
I've got exactly the same problem as nrdmtt. I uninstalled the Amazon Shopping app to try and fix Amazon apps not installing or updating, and now the Play Store says it's not compatible with my phone. Derp.
Click to expand...
Click to collapse
Same problem, Amazon shopping says it isn't compatible with my phone. All other Amazon apps won't install, 505 error. Can't sideload, same error.
The weird thing is that when I got the phone I copied all settings and apps from my Samsung S7 edge via Huawei smart clone. All the amazon apps worked but prime video was SD not HD. Saw other people with the same problem that said deleting and reinstalling fixed it. I tried this and then couldn't reinstall, so the next suggestion was to remove all amazon apps and reinstall. Wish I'd never tried as no Amazon apps will reinstall, tried all documented fixes and also reformatted the cache partition. Also noticed the play store via web browser shows the prime video app as already installed on my P20 Pro.
I'm not factory resetting my phone as this doesn't always resolve it so will just do without any amazon apps for now. I'm now on the 110 firmware, C782 UK O2 and still the same. Amazon and Huawei are looking into it but haven't heard from them for a while now.

So after I uninstalled the Amazon Shopping app I've been able to successfully install Amazon Music. I've not tried any of the others as I don't use them.
I'm guessing we'll have to wait for an update from Amazon.
---------- Post added at 01:17 PM ---------- Previous post was at 12:33 PM ----------
Ok so I just sideloaded the Amazon Shopping app. It's the latest build from May 31st labelled version 16.10.0.100. It installed fine and other Amazon apps install as well. Tested with Kindle installed from the Play Store.

BurtieBL said:
Same problem, Amazon shopping says it isn't compatible with my phone. All other Amazon apps won't install, 505 error. Can't sideload, same error.
The weird thing is that when I got the phone I copied all settings and apps from my Samsung S7 edge via Huawei smart clone. All the amazon apps worked but prime video was SD not HD. Saw other people with the same problem that said deleting and reinstalling fixed it. I tried this and then couldn't reinstall, so the next suggestion was to remove all amazon apps and reinstall. Wish I'd never tried as no Amazon apps will reinstall, tried all documented fixes and also reformatted the cache partition. Also noticed the play store via web browser shows the prime video app as already installed on my P20 Pro.
I'm not factory resetting my phone as this doesn't always resolve it so will just do without any amazon apps for now. I'm now on the 110 firmware, C782 UK O2 and still the same. Amazon and Huawei are looking into it but haven't heard from them for a while now.
Click to expand...
Click to collapse
Uninstalled all my amazon apps, but now none will reinstall when attempted from Play store. Now have no amazon apps on phone pigged off right now. Really need to get this sorted. I am going to get onto Huawei tech support and log this with them too, hopefully the more that do will force a correction. Will have to revert to my old Samsung S7 to watch Prime video and listen to music on my travels now.

redandwhiteliz said:
Uninstalled all my amazon apps, but now none will reinstall when attempted from Play store. Now have no amazon apps on phone pigged off right now. Really need to get this sorted. I am going to get onto Huawei tech support and log this with them too, hopefully the more that do will force a correction. Will have to revert to my old Samsung S7 to watch Prime video and listen to music on my travels now.
Click to expand...
Click to collapse
I had the same issue, I removed all amazon apps and none of them would reinstall, just got the 505 error and Amazon and Huawei couldn't help.
Recently I managed to resolve it, follow these steps, it may work for you too:-
1. Go to settings
2. Apps & notifications
3. Select Apps
4. Tap the settings gear at the bottom
5. Select App links
6. Here I saw the Amazon shopping app listed (even though it had been uninstalled and didn't appear anywhere else) Your phone may show a different amazon app
7. Tap the Amazon app
8. Tap the app logo/text at the top of the screen
9. Now there's an option to uninstall, uninstall the app and now you should be able to install most amazon apps.
Now I can install any amazon app except the shopping app as the Play store says my phone isn't compatible, so I sideloaded instead and it works fine. It looks as though sometimes the apps may not uninstall completely which obviously causes issues. I haven't seen any 505 errors since.
Hope that helps.

BurtieBL said:
I had the same issue, I removed all amazon apps and none of them would reinstall, just got the 505 error and Amazon and Huawei couldn't help.
Recently I managed to resolve it, follow these steps, it may work for you too:-
1. Go to settings
2. Apps & notifications
3. Select Apps
4. Tap the settings gear at the bottom
5. Select App links
6. Here I saw the Amazon shopping app listed (even though it had been uninstalled and didn't appear anywhere else) Your phone may show a different amazon app
7. Tap the Amazon app
8. Tap the app logo/text at the top of the screen
9. Now there's an option to uninstall, uninstall the app and now you should be able to install most amazon apps.
Now I can install any amazon app except the shopping app as the Play store says my phone isn't compatible, so I sideloaded instead and it works fine. It looks as though sometimes the apps may not uninstall completely which obviously causes issues. I haven't seen any 505 errors since.
Hope that helps.
Click to expand...
Click to collapse
You are wonderful, worked a treat. So happy to have apps back as now means when I take my mother on an 8 hour crossing of the Irish Sea, I can stick on my headphones and watch a movie instead!

for me amazon prime video came pre-installed on my p20 pro and has got latest updates.

redandwhiteliz said:
You are wonderful, worked a treat. So happy to have apps back as now means when I take my mother on an 8 hour crossing of the Irish Sea, I can stick on my headphones and watch a movie instead!
Click to expand...
Click to collapse
Pleased it worked and thanks for the update! I went almost 3 months without any amazon apps so was happy when I figured this out.
I've passed the solution on to Huawei because I think a few are having the same issue.

yeh I can't get the latest update to amazon shopping as now says not supported for any of my huawei devices

Amazon Shopping App issues
I was having same issues, couldn't even find Amazon shopping app from my P20 Pro on Google Play and on my laptop was getting "No eligible devices for app install".
Have however managed to install from the Huawei AppGallery on my phone. All the writing is in Chinese in the AppGallery but once installed and opened, it's all in English. I was able to sign in with my existing amazon account and it lists an outstanding order that I'd just made from my laptop. All seems well. YNWA.

big_phil said:
I was having same issues, couldn't even find Amazon shopping app from my P20 Pro on Google Play and on my laptop was getting "No eligible devices for app install".
Have however managed to install from the Huawei AppGallery on my phone. All the writing is in Chinese in the AppGallery but once installed and opened, it's all in English. I was able to sign in with my existing amazon account and it lists an outstanding order that I'd just made from my laptop. All seems well. YNWA.
Click to expand...
Click to collapse
Great advice thanks - I had the same problem, which your solution seems to have solved

None of the above solutions work for me. Amazon App Store won't open, the rest of Amazon apps work fine.

Related

[Q] Amazon App Store Error Every Reboot

Something weird is going on and has been going on ever since I installed the Amazon App Store on my Cappy running the latest Serendipity rom. I've downloaded WeatherBug Elite and Shaazam when they were both the free paid app of the day through the Amazon App Store. They run just fine... until I reboot my phone. After every reboot, when I go to open either of those two apps I get a force close popup saying that there has been an unknown error with the Amazon App Store and that I need to reinstall the app (that I was trying to open). So I uninstall, go back into the Amazon App store and re-download/reinstall and they work fine again until the next time I reboot or power cycle my phone. The apps load up and run for a few seconds before I get that popup. So far I've only noticed this with those two apps, the other ones I've downloaded through Amazon have been working fine.
I contacted Amazon App Store support via email, but they were not very helpful, they told me I should call them to "discuss the issue further". I don't like calling, that's why I emailed them in the first place!
Anyone else having this issue? Could it be caused by the hosts file? Thanks in advance for any help!
I also have this issue with both WeatherBug Elite and Shazam Encore. I actually uninstalled Shazam (at the time I noticed it) because I installed SoundHound Infinity.
However, I just manually rebooted my phone and, yes, my WeatherBug Elite came back with the error (after re-installing and setting it up).
I tested my other Amazon apps (Airport Mania: First Flight, Angry Birds Rio, Angry Birds Seasons, Diner Dash 2, Doodle Jump, Flight Control, Fruit Ninja, SoundHound Infinity, and Talking Tom Cat) and it's only the WeatherBug Elite and Shazam Encore.
I'm running a Droid X with Liberty 1.5 ROM.
The same here... any solution..??
Same problem...
Any news or ideas?
I've been afraid to reboot my phone because of this issue. I guess it's not that big of a deal to uninstall and reinstall two apps, but it's just so annoying. I'm going to download Ad-Free from Google Market later and revert my hosts file and reboot my phone, I'm not sure if that has anything to do with it but I'll let you guys know if it works.
Reverting the hosts file does nothing. I have to reinstall Weatherbug Elite and Shazam again for the 5th time! Ugh.
This is the reply I received from Amazon customer service:
I’m sorry to hear that you are experiencing problems with the Amazon Appstore for Android.
Based on what you described, I think it would be best to investigate this issue further. I haven't heard of this happening before, and we'd like to get more information from you so we can come up with a fix.
You can reach us by phone directly and toll free from many countries by clicking the Contact Us option on our Help pages at:
http://www.amazon.com/amazonappstore
Contacting us through the website allows you to verify security before a call is placed and ensures we have your account information ready when we call you. If your country isn’t listed or you’re unable to take advantage of the Contact Us feature, you can call us directly at 1-866-749-7771. Support for the Amazon Appstore is available between the hours of 6 a.m. and 10 p.m. PST, 7 days a week.
Click to expand...
Click to collapse
If everyone that is having the same problem is willing to take a little bit of time to tell Amazon that this isn't an isolated issue, they might look into further and offer us a solution. Here is the email: [email protected]
I am having the same issue. I did not realize that it was the reboot that was triggering it until I read this thread. Same two apps, Weatherbug and Shazam. The only thing that fixes it is to uninstall and reinstall.
I am running Serendipity 6.3 also.
I have the same issue with those apps running on Cog4.3
+1
Same here!!
same problem here in continuum 4
I found a fix, seems to be working
1. Delete Amazon App store from device (under Settings->Applications, "Clear Data" and "Uninstall")
2. Delete (deregister) all occurrences of device in question from Amazon profile (Your Account > Your Apps and Devices)
3. "Send Amazon App store to a new device" (since mine is a tablet, I sent it to my email)
4. Install Amazon App Store from this new delivery
5. Run App store and log in
Apps should work at that point.
(Note: some of those steps may be unnecessary overkill, but hey, it worked...)
Source http://www.amazon.com/Angry-Birds-l...Z8NXOSQLX3UV/1?_encoding=UTF8&asin=B004SBS8LA
agarp said:
same problem here in continuum 4
I found a fix, seems to be working
1. Delete Amazon App store from device (under Settings->Applications, "Clear Data" and "Uninstall")
2. Delete (deregister) all occurrences of device in question from Amazon profile (Your Account > Your Apps and Devices)
3. "Send Amazon App store to a new device" (since mine is a tablet, I sent it to my email)
4. Install Amazon App Store from this new delivery
5. Run App store and log in
Apps should work at that point.
(Note: some of those steps may be unnecessary overkill, but hey, it worked...)
Source http://www.amazon.com/Angry-Birds-l...Z8NXOSQLX3UV/1?_encoding=UTF8&asin=B004SBS8LA
Click to expand...
Click to collapse
Unfortunately, Shazam and Weatherbug Elite still crash on my device.
Red_81 said:
Unfortunately, Shazam and Weatherbug Elite still crash on my device.
Click to expand...
Click to collapse
do you guys have any start up managers? It seems that the issue all revolve around the amazon market place. Weather bug has always caused issues with every rom I have ever used so I just dont use it any more. I have no prob with Shazam
Nope. I use stock cog4.3 running overstock kernel. That is it. Nothing special here.
Sent from my SAMSUNG-SGH-I897 using XDA App
Could be rom related. Have you tried a different rom?
No but others on other roms have reported the same issues.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm on stock Froyo and now any app that I've downloaded from the Amazon app store wont open, including WB and Shazam, but also AB Rio, Backbreaker Football and Doodle Jump.So ROM is not the issue, AAS has messed something up.
This is why the amazon store will not be on my phone.
Sent from a Captivate on Bluedipity 6.4, Onix 2.0.5, JQ1 with Xda App

Did anyone receive the new Kindle 7" yet?

I am looking for reviews or overall first impression of the $50 tablet. I went to Best Buy to play with one, but sadly it was locked to Demo mode and reps didn't know if we can exit.
It has quad core, but I am not sure if it's actually snappier than earlier kindle fire tablets.
I've had it about 2 hours so far. I currently own a note 4 and a galaxy pro 10 inch tab. This is my first "reader". I need a little time to get to know it. But, so far, so good. Now, I just have to root this little puppy.
Just got mine today....all I can say is that the battery life is not bad. 100% charged and dropped to 57% after my son watch videos for a few hours. Got the kids Edition. Will try and root the tablet tomorrow, if I brick the thing beyond repair, I can always take up Amazon 2 years no question guarantee
elmo257 said:
Just got mine today....all I can say is that the battery life is not bad. 100% charged and dropped to 57% after my son watch videos for a few hours. Got the kids Edition. Will try and root the tablet tomorrow, if I brick the thing beyond repair, I can always take up Amazon 2 years no question guarantee
Click to expand...
Click to collapse
Got mine on Wednesday and i'm looking forward to read your experience about rooting it...
Received 6 in the mail yesterday! So far I like the feel but rooting would be fantastic.
I started playing with mine this morning. I was able to get the Google Play store to load (with full connectivity!) after downloading the Google Services from the play store using APK downloader. I also downloaded the latest Play Store version from apkmirror. The only issue I saw was that it didn't recognize my purchases on the play store app. If I go through my PC to the app store in Chrome or whatnot, I can send the purchased apps to the kindle fire. My only qualm so far is that the volume with headphones in seems kinda low.
To get an idea of how to get google play working, check out this link: http://kindlefireforkid.com/how-to-setup-a-google-account-on-amazon-fire-tablet/. The only thing to replace to get it working is the Google Play Services, which you can download from the play store using APK Downloader (Chrome and Firefox Addon).
utahman3431 said:
I started playing with mine this morning. I was able to get the Google Play store to load (with full connectivity!) after downloading the Google Services from the play store using APK downloader. I also downloaded the latest Play Store version from apkmirror. The only issue I saw was that it didn't recognize my purchases on the play store app. If I go through my PC to the app store in Chrome or whatnot, I can send the purchased apps to the kindle fire. My only qualm so far is that the volume with headphones in seems kinda low.
To get an idea of how to get google play working, check out this link: http://kindlefireforkid.com/how-to-setup-a-google-account-on-amazon-fire-tablet/. The only thing to replace to get it working is the Google Play Services, which you can download from the play store using APK Downloader (Chrome and Firefox Addon).
Click to expand...
Click to collapse
Did the initial sign in process take a bit? Mine is still loading...
No it didn't take too long...I did do a reboot before installing the Play Store though, so you may want to uninstall, clear out caches and try again
Yeah all my apks won't install. They just say app not installed.
The play store apk does and play services does but framework and account manager do not
utahman3431 said:
No it didn't take too long...I did do a reboot before installing the Play Store though, so you may want to uninstall, clear out caches and try again
Click to expand...
Click to collapse
So I got it to work. Also, all my purchases show up now
Did you have to do something extra to get it to work? Here's a link to the files I used (including the Google Services apk from the Play Store): http://bit.ly/1LZaetI. Here's the order I installed them:
1. com.google.android.gms.apk
2. GoogleLoginService.apk
3. GoogleServicesFramework.apk
After those 3 are installed, reboot. After the reboot install PlayStore_v5.9.12.apk
I didn't clear any caches or anything to get it working. Good luck!
utahman3431 said:
Did you have to do something extra to get it to work? Here's a link to the files I used (including the Google Services apk from the Play Store): http://bit.ly/1LZaetI. Here's the order I installed them:
1. com.google.android.gms.apk
2. GoogleLoginService.apk
3. GoogleServicesFramework.apk
After those 3 are installed, reboot. After the reboot install PlayStore_v5.9.12.apk
I didn't clear any caches or anything to get it working. Good luck!
Click to expand...
Click to collapse
I also installed Google Account Manager, so I don't know if that made my purchases show up or not but it worked.
Anyone able to add a second account to Google Docs apps?
Everything worked fine. Now I can use the google apps normally
EDIT: everything worked on W8.1, but not in W10...
Any ideas on rooting or link to do so?
fyrfterjr said:
Any ideas on rooting or link to do so?
Click to expand...
Click to collapse
I'm sure if someone roots their amazon Fire 5th Gen they will post in the 5th Gen forum
http://forum.xda-developers.com/amazon-fire/help
Sent from my KFFOWI using Tapatalk

Google play installed on 7' fire tablet, cannot access pre-purchased apps

Like the title says , no root, just a standard fire 5th gen tablet with the play store installed, it logs into my google play account just fine, it sees all the apps that I've bought and installed on my phone, my payment options, whole nine yards. But every single app that had to be purchased is being treated as if I haven't purchased it., despite being listed in the "my apps" tab. Is there a way to correct this? I really want to try playing baldur's gate on my tablet, but I'll be damned if I am going to pay $10 AGAIN.
Givekidsmeth said:
Like the title says , no root, just a standard fire 5th gen tablet with the play store installed, it logs into my google play account just fine, it sees all the apps that I've bought and installed on my phone, my payment options, whole nine yards. But every single app that had to be purchased is being treated as if I haven't purchased it., despite being listed in the "my apps" tab. Is there a way to correct this? I really want to try playing baldur's gate on my tablet, but I'll be damned if I am going to pay $10 AGAIN.
Click to expand...
Click to collapse
this has been reported a few times
cause Unknown, for most paid apps install normally
Could try a different version of play store?
reboot the fire?
Sent from my KFFOWI using XDA Labs
Tried rebooting, no luck. Can I update the play store? If so, how?
As an update, just leaving the tablet alone for a while after installing google play, it updated on its own, and now the problem is solved. WOOHOO BALDUR'S GATE!

ZTE Axon M 128GB Chinese Edition Oreo Update removes Google functionality

Yesterday I updated to Oreo as the ZTE Axon M update service showed a new update available. On update Google Play would no longer launch and Play Services was not functioning. The Google Application services were pre-installed on the phone when purchased and shipped from AliExpress.
I figured I would reset the phone and on reset all Google functionality was removed.
I figured I would simply install the GAPPS services again and followed this thread:
https://android.gadgethacks.com/how...-store-without-gapps-google-services-0176241/
However once everything installs and I launch the Play Store I get a white blank screen.
I would have expected to be prompted for the Google Account login screen and if I check Accounts from settings I can see that there is a Google Account listed but not configured and if I click it I am told to add the account from the relevant app. There is no other shortcut installed though other than Google Play Store which hangs as described previously.
I have tried various other ways to get this sorted out but the end result is the same, inability to add a google account and no way to launch the play store.
I considered YalpStore but its really not fit for purpose because anything that requires the Google Play Services framework will not run.
My phone is not rooted but it appears it does not need to be for GAPPS install functionality. I can see many threads that say this works without the need for rooting (and in any event there are no guides for rooting an Axon M).
My question is simply how do I the Google Play Store and Google Play Services to work on the ZTE Axon M with the Oreo update ? It is driving me nuts and I would never have proceeded with the update if I had realised it would simply be removed.
Same
I'm. Having the same problem I tryed everything
Me too please we want solution
Did you try the same package used for the Xiaomi devices? I have to play on that (it's the rev 2).
sev7en said:
Did you try the same package used for the Xiaomi devices? I have to play on that (it's the rev 2).
Click to expand...
Click to collapse
Yes, same problem
baraa_998 said:
Yes, same problem
Click to expand...
Click to collapse
I found that one new, tested the old with no success, checking this one: http://en.miui.com/thread-3998-1-1.html
sev7en said:
I found that one new, tested the old with no success, checking this one: http://en.miui.com/thread-3998-1-1.html
Click to expand...
Click to collapse
I tried, same issue crashing
I tried multiple methods too, but to no avail.
I do suspect a possibility. The previous time when i managed to get my gapps working when i first got the Chinese set, i had to disable the "Mi-Assistant" App as that was the one preventing my Google Play Services from Auto-Running even though it was set to allow. This time, I can not even see Google Play Services in the Auto-Run Manager and while i tried to force stop and disable the "Mi-Assistant" App, it does not allow me to disable.
I hope this info can help provide some leads to an expert who would be able to help us get back our GApps running again.
Thanks.
I do agree... meanwhile take a look here: https://code.tutsplus.com/articles/10-alternative-android-app-stores--cms-20999
good morning I found the application with the google play store inside the play store zte. After several attempts I managed to install a heavy game (1.3 GB) as ADERA disabling all the Chinese apps, keeping the display always active, I only downloaded via wi-fi. So I managed to download it without problems (I do not know which of these changes worked). the application has a triangular design with central red, the word Google followed by two Chinese characters
Hi, are you on the Android Oreo Update?
Pierpaolo89 said:
good morning I found the application with the google play store inside the play store zte. After several attempts I managed to install a heavy game (1.3 GB) as ADERA disabling all the Chinese apps, keeping the display always active, I only downloaded via wi-fi. So I managed to download it without problems (I do not know which of these changes worked). the application has a triangular design with central red, the word Google followed by two Chinese characters
Click to expand...
Click to collapse
yes oreo 8.1 axon m 6 / 128gb. If there is the possibility I can post images of the app. One thing the app inside contains the play store but the apps that you download do not appear on the home of the device but within the app itself
Sounds like an emulator to me.. Would be great if you could provide the images of the app. Any small information helps.
Btw, to all, i did manage to download a GApps installer which seemed promising, cause at least it went into the login page for Google Account. But then the error of requesting to update "Google Play Services" popped up again and again and everything went down the drain again. Will try further and hopefully will have good news.
I'm new on the forum you have to explain to me how to post the images. thank you
Dears... did you see that in the ZTE Store?
Search for Google Play...
https://forum.xda-developers.com/attachment.php?attachmentid=4561303&stc=1&d=1532957263
https://forum.xda-developers.com/attachment.php?attachmentid=4561304&stc=1&d=1532957263
Here we are
Pierpaolo89 said:
good morning I found the application with the google play store inside the play store zte. After several attempts I managed to install a heavy game (1.3 GB) as ADERA disabling all the Chinese apps, keeping the display always active, I only downloaded via wi-fi. So I managed to download it without problems (I do not know which of these changes worked). the application has a triangular design with central red, the word Google followed by two Chinese characters
Click to expand...
Click to collapse
There is an application in the ZTE Market that installs a pseudo Google Play but it is sandboxed somehow and you have to launch this app to get access to your installs - feels very insecure to me - I just want a clean Google Play on the device
unfortunately for now it is the only solution I found. Otherwise you must use third-party app stores such as amazon, aptoide, etc.
Pierpaolo89 said:
unfortunately for now it is the only solution I found. Otherwise you must use third-party app stores such as amazon, aptoide, etc.
Click to expand...
Click to collapse
I posted a link with a few of alternative stores (the best is to get the apk stand-alone ihmo) but if it is to follow that sandbox ways, as suggest, create a new "junky" account just to have it registered.
Any Update??!!

Fire OS 6..3.x and play store (latest Fire HD 8)

Hi Guys,
Just unpacked my new fire hd8.
Did anyone already successfully install the play store on this Android 7 based device?
Would it work to simply try fetching the usual files from Nugat and install them?
Thanks for your help
lxmeta said:
Hi Guys,
Just unpacked my new fire hd8.
Did anyone already successfully install the play store on this Android 7 based device?
Would it work to simply try fetching the usual files from Nugat and install them?
Thanks for your help
Click to expand...
Click to collapse
ok, just gave it a try:
Google Services Framework and Google Account Manager 7.1.2
Google Play services 14.3.66 64bit nodpi
Google Play store 11.9.14-all
After starting Google Play the Fire insisted on installing nee Google Play services. I let it do it's job.
So far it worked. I can install apps.
I'm getting it on Saturday. How is it performing?
Can you post a picture of your Fire HD 8 with Google Play working?
MishaalRahman said:
Can you post a picture of your Fire HD 8 with Google Play working?
Click to expand...
Click to collapse
Let's try this one, as I neither can upload images nor post regular links yet "https://1drv.ms/f/s!AlBLD_fEYNd1xQL44nzSLry-EZoM"
DKXC said:
I'm getting it on Saturday. How is it performing?
Click to expand...
Click to collapse
Quite ok, much faster than the older Fire 7 I had, and gave up on.
It is very usable. Downloaded quite a few apps now, and most perform well.
Only my local newspaper app still causes issue when logging in, but this app isn't working well in real live too..
lxmeta said:
Quite ok, much faster than the older Fire 7 I had, and gave up on.
It is very usable. Downloaded quite a few apps now, and most perform well.
Only my local newspaper app still causes issue when logging in, but this app isn't working well in real live too..
Click to expand...
Click to collapse
Yep I have a Fire 7, 5th generation. Disabled some bloat and removed lockscreen ads, it performs /okay/ now, but great to hear that the new Fire 8 performs good! Excited to test it out on Saturday.
lxmeta said:
ok, just gave it a try:
Google Services Framework and Google Account Manager 7.1.2
Google Play services 14.3.66 64bit nodpi
Google Play store 11.9.14-all
After starting Google Play the Fire insisted on installing nee Google Play services. I let it do it's job.
So far it worked. I can install apps.
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Click to collapse
Quick update. Realised that I was sloppy on the OS version: After the initial update it's 6.3.0.1. A reasonably clean Android 7.something
So far pretty much everything seems to work as wished. I usually install apps from the fire store if available, and then from play if I don't have the choice.
I have now Chrome, hangouts, hangouts meet, both with two accounts (enterprise and personal). Goole Play Music, Canon Camera Remote (Fuji is on the fire store) etc running.
Also my microsoft account works well, no issues with onedrive etc... For Skype I'm using the Kindle version.
One note: don't forget to enable the lock screen if you want to add a google enterprise account. Otherwise it will simply fail to log on, without a direct useful error message!
So I got my new Tablet yesterday, loaded it up today with the exact versions you list above, it lets me log in, but then kicks me out of the play store and asks me to log in again... Hope this isn't anything to do with 2FA or anything, but I can't figure out how to stay logged in and install apps...
Edit: Yeah, it lets me login, accept the terms, then goes right back to Checking info... Which leads to the login page...
Thought I had it with a factory reset, got a few apps installed, but now won't stay logged in again...
Google Play services won't run unless you update Google Play services
Has anyone run into this on the newest version of the Fire HD 8? I go to update Google Play services and it says it is 'installing' forever (well... it hasn't stopped yet at least... I've forced stopped it a few times, and tried again, but nothing) I've tried the most up to date guide on here (October 4th 2018) and this still sits here waiting on installing services... which stuff like Google Play Books needs... I mostly want GPB because I store a lot of books on Google, and this is a great little reading device.
JSunsurn said:
Has anyone run into this on the newest version of the Fire HD 8? I go to update Google Play services and it says it is 'installing' forever (well... it hasn't stopped yet at least... I've forced stopped it a few times, and tried again, but nothing) I've tried the most up to date guide on here (October 4th 2018) and this still sits here waiting on installing services... which stuff like Google Play Books needs... I mostly want GPB because I store a lot of books on Google, and this is a great little reading device.
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I've been getting this message as well except it hasnt actually seemed to cause any errors. i tested google play books and it works fine for me
BilboSwaggins69 said:
I've been getting this message as well except it hasnt actually seemed to cause any errors. i tested google play books and it works fine for me
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Strange Google Play Books won't even install unless Google Play Services gets updated. Thanks though.
PSULightingGuy said:
So I got my new Tablet yesterday, loaded it up today with the exact versions you list above, it lets me log in, but then kicks me out of the play store and asks me to log in again... Hope this isn't anything to do with 2FA or anything, but I can't figure out how to stay logged in and install apps...
Edit: Yeah, it lets me login, accept the terms, then goes right back to Checking info... Which leads to the login page...
Thought I had it with a factory reset, got a few apps installed, but now won't stay logged in again...
Click to expand...
Click to collapse
I've got the exact same problems on my new fire HD
Same problem! Repeat loop and back to sign in.
JSunsurn said:
Has anyone run into this on the newest version of the Fire HD 8? I go to update Google Play services and it says it is 'installing' forever (well... it hasn't stopped yet at least... I've forced stopped it a few times, and tried again, but nothing) I've tried the most up to date guide on here (October 4th 2018) and this still sits here waiting on installing services... which stuff like Google Play Books needs... I mostly want GPB because I store a lot of books on Google, and this is a great little reading device.
Click to expand...
Click to collapse
Did you check which versions are now on your tablet?
Did you try to do an update of all apps on the Amazon Store first, and then on the Google play store? Make sure you are not "updating" any apps that are originally from the Amazon store, like Alexa (causing issues).
Can you log into your google account from the silk webbrowser?
Everything works pretty well on my tablet. I only had to download the Amazon Alexa app again from the Amazon store, after the play store had "updated" the original version, which caused it to crash.
Same issue continuous login loop
lxmeta said:
Did you check which versions are now on your tablet?
Did you try to do an update of all apps on the Amazon Store first, and then on the Google play store? Make sure you are not "updating" any apps that are originally from the Amazon store, like Alexa (causing issues).
Can you log into your google account from the silk webbrowser?
Everything works pretty well on my tablet. I only had to download the Amazon Alexa app again from the Amazon store, after the play store had "updated" the original version, which caused it to crash.
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Click to collapse
I can login to Google in Silk.
All versions are the following:
Google Services Framework and Google Account Manager 7.1.2
Google Play services 14.3.66 64bit nodpi (040400-213742215)
Google Play store 11.9.14-all 214884739
I have dual factor authentication on my Google account which requires me saying yes to an authorization prompt on my phone.
That seems to work though because after that I am prompted in the Google Play app with terms of service. When I accept them, it goes back to the login prompt, requiring me to enter my credentials again. This loop didn't end even after five attempts.
lxmeta said:
Did you check which versions are now on your tablet?
Did you try to do an update of all apps on the Amazon Store first, and then on the Google play store? Make sure you are not "updating" any apps that are originally from the Amazon store, like Alexa (causing issues).
Can you log into your google account from the silk webbrowser?
Everything works pretty well on my tablet. I only had to download the Amazon Alexa app again from the Amazon store, after the play store had "updated" the original version, which caused it to crash.
Click to expand...
Click to collapse
Just checked the Silk Browser and Amazon updates, same problem remains. Checked multiple times that I've got the right versions for this tablet, same result. Login Loop, can't get into the play store anymore and wants to update Play Services, but can't... About ready to return it and get a real Android tablet instead...
PSULightingGuy said:
Just checked the Silk Browser and Amazon updates, same problem remains. Checked multiple times that I've got the right versions for this tablet, same result. Login Loop, can't get into the play store anymore and wants to update Play Services, but can't... About ready to return it and get a real Android tablet instead...
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Click to collapse
If you need something now return it and look elsewhere. Otherwise look for a workaround in the coming weeks. This doesn't feel like a showstopper issue.
PSULightingGuy said:
Just checked the Silk Browser and Amazon updates, same problem remains. Checked multiple times that I've got the right versions for this tablet, same result. Login Loop, can't get into the play store anymore and wants to update Play Services, but can't... About ready to return it and get a real Android tablet instead...
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Click to collapse
Sorry to hear. Looks like something is behaving differently on your Fire.
You could try a complete reset and do it all over again if you are feeling adventurous.. Though I have heard that doing the same thing all over again and expecting a different result is the definition of insanity
I do not 2FA on my google account, so that could have triggered it.
btw.: Did you also have the message about updating google play service after google play store the first time? Apparently my google play services framework still seems to have the same version number... Just looking for things that went differently on your setup.
Returning sounds like a good plan if an android tablet is what you really want.
According to this article, Google apps are not supposed to work on the newest Amazon devices. It also mentions something called "Yalp Store" which might be interesting.
https://android.gadgethacks.com/new...-amazon-no-more-android-apps-fire-os-0183744/
Also: I am not sure if the Launcher Hijack apk v.3 is working on the new Fire 8, but I found a new launcher called "Flick Launcher" which allows you to set a custom action for the home button. Set the home button to open Flick Launcher (open itself), and it will go to home screen. It will require the pro version which is $2.50. I don't have a Fire 8 8th gen to test it on, but it does work on my Fire 7 7th gen, and my Moto E Play. It's very slow getting to the home screen on the Fire 7, which has Lollipop, but it's a lot faster on my phone, which has Oreo, so it might be faster on Nougat. I am not sure if this is a definite solution, but it could be.

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