Moto G 2014 XT1068 Screen keeps going black - G 2014 Q&A, Help & Troubleshooting

Hi,
I have a Moto G 2014 dual sim 5" phone (XT1068). For the last 6 months the screen as been turning black when I'm using it like it has gone to sleep. I hit the wake up button and the lock screen is displayed. I swipe the screen to unlock the phone and it then turns to a black screen again. I have to do this for around 30 seconds until the phone behaves normally again. It happens at random times. I have tried doing a factory reset but this didn't fix it. I then unlocked the bootloader and rooted it and stuck a custom ROM on it (Blisspop) but it is still doing it! Anyone know the reason for this? Thanks.

Tried reflashing stock?

Do you have it in a flip case?

spielleips said:
Do you have it in a flip case?
Click to expand...
Click to collapse
Yes....it is in one with magnets that wakes it up when you open the flip case.

Vatsal said:
Tried reflashing stock?
Click to expand...
Click to collapse
No, not yet. Do you think that might help?

Dagk66 said:
Yes....it is in one with magnets that wakes it up when you open the flip case.
Click to expand...
Click to collapse
Same here. The magnets also turn the screen off. When you flip the lid around the back, they are strong enough to activate the sensor and turn the screen off.
There is an Xposed module which you can use to control this behavior. From memory (I don't have it installed right now) you can selectively tell it to ignore the turn off message but keep the turn on message. I think there was something about turning it off using the proximity sensor as well, so it will still turn off when you close the lid.
In fact, I'll install it again, I forgot how useful it is.
UPDATE: The Xposed module is called MagnetOff. If you want to have your phone turn off when you close your case, you'll need to look into an app to use the proximity sensor to do it (I used to use Tasker).

spielleips said:
Same here. The magnets also turn the screen off. When you flip the lid around the back, they are strong enough to activate the sensor and turn the screen off.
There is an Xposed module which you can use to control this behavior. From memory (I don't have it installed right now) you can selectively tell it to ignore the turn off message but keep the turn on message. I think there was something about turning it off using the proximity sensor as well, so it will still turn off when you close the lid.
In fact, I'll install it again, I forgot how useful it is.
UPDATE: The Xposed module is called MagnetOff. If you want to have your phone turn off when you close your case, you'll need to look into an app to use the proximity sensor to do it (I used to use Tasker).
Click to expand...
Click to collapse
You might well have cracked it! I never thought of this. It is my wife's phone and she always folds the cover around the back. I have ordered a non magnetic wallet and will test with that. Is this 'Xposed module' an app that you can download from the play store? Would come in useful if thsi is what is causing it. Did you phone suffer from the same thing? I was already fighting with Motorola about the warranty cover because I had unlocked the bootloader and rooted it. If this is all it is then thank you so much!!!!!

spielleips said:
Same here. The magnets also turn the screen off. When you flip the lid around the back, they are strong enough to activate the sensor and turn the screen off.
There is an Xposed module which you can use to control this behavior. From memory (I don't have it installed right now) you can selectively tell it to ignore the turn off message but keep the turn on message. I think there was something about turning it off using the proximity sensor as well, so it will still turn off when you close the lid.
In fact, I'll install it again, I forgot how useful it is.
UPDATE: The Xposed module is called MagnetOff. If you want to have your phone turn off when you close your case, you'll need to look into an app to use the proximity sensor to do it (I used to use Tasker).
Click to expand...
Click to collapse
Just seen your update! Thanks very much! I will keep you posted.

Dagk66 said:
Just seen your update! Thanks very much! I will keep you posted.
Click to expand...
Click to collapse
You're very welcome, hopefully it solves your problem.
I've got into the habit of keeping one finger in between the cover and the phone when I flip it around, so I don't use the software anymore. The main reason I originally found it was for the magnetic phone holder in my car. If I put it too much too the left the screen would turn off and keep turning off when I turned it on, but I don't use it any more.

That's totally fixed it! Thanks so much. :good:

Related

[Q] Screen stays off during call no matter what I do!

When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
MNDZA said:
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
Click to expand...
Click to collapse
Is anything covering the front facing camera, or light sensor? Like a case, bad screen protector, etc....
Does your front facing camera work just fine as a camera?
How about air gestures? Do they work?
I'm asking these things because it seems your proximity sensors aren't working properly. Your phone thinks it's next to your head all the time, so it's not waking the screen until the other person ends call. We need to find out which one is acting up and why.
The front camera works, but in my office it seems VERY sensitive to light. The lights are glaring heavily. I never use the front camera so I don't know if that's normally how it was. Air gestures work when the screen is on (swiping left and right to view my photos), but the quick glance won't work when the phone is locked. The weird thing is that quick glance works when I do the "try it" tutorial only.
440bro said:
Is anything covering the front facing camera, or light sensor? Like a case, bad screen protector, etc....
Does your front facing camera work just fine as a camera?
How about air gestures? Do they work?
I'm asking these things because it seems your proximity sensors aren't working properly. Your phone thinks it's next to your head all the time, so it's not waking the screen until the other person ends call. We need to find out which one is acting up and why.
Click to expand...
Click to collapse
Ok now it seems quick glance DOES work when the phone is off....I just couldn't do it correctly.
Main problem still exists though.
What rom are you using
Sent from my SAMSUNG-SM-N900A using Tapatalk
My note 2 started like this also. I don't know what's wrong with it.
Sent from iNew V3 using Tapatalk
My phone is completely stock and not rooted.
MNDZA said:
My phone is completely stock and not rooted.
Click to expand...
Click to collapse
then i would contact att and get a warrenty replacement
jerrycoffman45 said:
then i would contact att and get a warrenty replacement
Click to expand...
Click to collapse
I was thinking that, but I'm tempted on resetting my phone and seeing if that helps. The problem is that I would lose all my app data and I'd hate to deal with that.
MNDZA said:
I was thinking that, but I'm tempted on resetting my phone and seeing if that helps. The problem is that I would lose all my app data and I'd hate to deal with that.
Click to expand...
Click to collapse
att will ask you to do that when you call
MNDZA said:
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
Click to expand...
Click to collapse
Unfortunately this sounds like a bad proximity sensor. This can be verified by testing the sensor by dialing *#0*#
I had this happen to my last Note 3. The only difference was I could turn the screen back on with the home button.
done12many2 said:
Unfortunately this sounds like a bad proximity sensor. This can be verified by testing the sensor by dialing *#0*#
I had this happen to my last Note 3. The only difference was I could turn the screen back on with the home button.
Click to expand...
Click to collapse
I tried that *#0*# test and I can activate the proximity sensor, but it seems to stay on after that.
This is a known issue with our phone. I had this issue myself. Plenty of times. Just call ATT and ask for a replacement.
Yeah I just found this:
http://forums.androidcentral.com/sa...-3-proximity-sensor-issue-during-calls-5.html
It's not a software issue use canned air and blow by the speaker and the headphone jack als o press on the back of the phone . This has happened to me
Sent from my SAMSUNG-SM-N900A using xda app-developers app
i stumbled upon this thread and took my phone apart and sure enough there was lint in it. in the dial pad using the *#0*# method, when i covered the sensor the screen would light green, vibrate, and stay that way after i moved my hand away. i cleaned it and everything is perfect!!!
Try this
https://www.youtube.com/watch?v=fls4NIRJ1IQ&feature=youtube_gdata_player
Sent from my Note 3 SM-N900A rooted by Designgears

Weird N6 behavior. Camera turns on when pulling out phone from pocket.

Just got a N6. I love the phone and updated to 6.0.1 but havea few weird things happen that has never happened on my N5.
Sometimes when I pull my phone from my pant pockets I will feel the phone vibrate and the camera is turned on. I have a Spigen case with kickstand on it. I was wondering if there might be some shortcut by pressing some buttons to get the camera activated that I may accidentally be doing.
I know from lock screen I can access camera by swelling at bottom from right to left.
Any suggestions what night be causing this?
Also another word thing that will happen is Google now will get activated while I am using my speakerphone. I am playing baby lullabies to put my baby to sleep and sometimes the Google now listening nice will get activated. I can't figure it why.
Thanks
Perhaps double tapping the power button is causing the camera.
Exactly my thought.
HumpDdumpD said:
Exactly my thought.
Click to expand...
Click to collapse
That was it. I guess this is a new feature of the 6.0.1 and didn't see it.

Dt2w always wakes in my pocket.

Hello guys, as the title says my phone always wakes up in my pocket and starts dialing and doing stuff...
Any way to fix that?
ProRules said:
Hello guys, as the title says my phone always wakes up in my pocket and starts dialing and doing stuff...
Any way to fix that?
Click to expand...
Click to collapse
When there is something magnetic in your pocket the phone is activated by the magnet sensor.
When you carry the phone in the pocket with screen turned to the skin then the phone is activated by yourself, because the screen is capacitative.
Belt case ?
NLBeev said:
When there is something magnetic in your pocket the phone is activated by the magnet sensor.
When you carry the phone in the pocket with screen turned to the skin then the phone is activated by yourself, because the screen is capacitative.
Belt case ?
Click to expand...
Click to collapse
Can't I somehow make it work with proximity sensor?
I dont have magnets i n my pocket.
ProRules said:
Can't I somehow make it work with proximity sensor?
I dont have magnets i n my pocket.
Click to expand...
Click to collapse
Turn the screen away from your body/skin.
The proximity sensor works when activated after dialing to turn the screen OFF.
Or turn ambient display off
Sent from my Nexus 6 using XDA-Developers mobile app
ProRules said:
Hello guys, as the title says my phone always wakes up in my pocket and starts dialing and doing stuff...
Any way to fix that?
Click to expand...
Click to collapse
Try this
http://forum.xda-developers.com/android/apps-games/app-wake-gestures-t3030399
NLBeev said:
When there is something magnetic in your pocket the phone is activated by the magnet sensor.
When you carry the phone in the pocket with screen turned to the skin then the phone is activated by yourself, because the screen is capacitative.
Belt case ?
Click to expand...
Click to collapse
blanco2701 said:
Try this
http://forum.xda-developers.com/android/apps-games/app-wake-gestures-t3030399
Click to expand...
Click to collapse
Thanks man! That fixes the issue, BTW I know it might be a bit off topic but.. What is xposed? I've seen it everywhere and in that link too, cheers.
ProRules said:
What is xposed? I've seen it everywhere and in that link too, cheers.
Click to expand...
Click to collapse
Xposed*is a framework for mod's that change the behavior Android. Root needed and downloading xposed-modules.
Never tried it, because I prefer a system close to stock. Therefore I use the prerooted lite stock rom of Danvdh.
http://forum.xda-developers.com/showthread.php?p=59561445/
I personally use Sweep to wake (up) rather than double tap to wake. It seems more reliable and doesn't trigger by accident.
Dopamin3 said:
I personally use Sweep to wake (up) rather than double tap to wake. It seems more reliable and doesn't trigger by accident.
Click to expand...
Click to collapse
That's right. But it works well with 4 taps
NLBeev said:
Turn the screen away from your body/skin.
The proximity sensor works when activated after dialing to turn the screen OFF.
Click to expand...
Click to collapse
This is my best suggestion. Turn the back of the phone towards your skin in your pocket. Absolutely the simplest solution.
Never had this happen nor should it happen. Ambient display is normally the cause and why most people turn it off. It is more likely that you are hitting the power button while it is in your pockets. Mainly to those dumb enough to keep it in their back pocket.

Serious practical problem lock screen

Strange thing is happening recent to me...
Namely, while using headphones while talking on the phone, the unit gets unlocked while in pocket and problems arise with spontaneous keys getting activated.
If even cannot be explicitly locked by pressing the power button.
Have not found a solution to this problem, and it's strange why the proximity sensor does not work in pocket.
Cannot remember whether this was previously, or is it since last ROM upgrade.
Anyone having same problem?
tomsag said:
Strange thing is happening recent to me...
Namely, while using headphones while talking on the phone, the unit gets unlocked while in pocket and problems arise with spontaneous keys getting activated.
If even cannot be explicitly locked by pressing the power button.
Have not found a solution to this problem, and it's strange why the proximity sensor does not work in pocket.
Cannot remember whether this was previously, or is it since last ROM upgrade.
Anyone having same problem?
Click to expand...
Click to collapse
Yep I have the same thing... Today my pocket took 9599295 pictures and movies.. also when I'm a bit sweat my pocket dial random numbers. I've noticed that when screen is touched and disnt recognize fingerprint then whole lockscreen shows up and its easy way to random open dial or camera... Its rly anoying, because I dont want to hide phone screen outside of the skin. (Its easier to break screen if I hit something with my leg.)
Dunno why it doesnt use proximity sensor to recognize that phone is in the pocket like every other brand... :/
Do you have the double tap to wake up activated?
I had this problem a while ago and it was the double tap that played all kinds of tricks calling emergency and taking pictures in my pocket! Disable double tap to wake up screen and the problem goes away.
Disable the fingerprint icon on when the screen if off.
Gokh said:
Disable the fingerprint icon on when the screen if off.
Click to expand...
Click to collapse
Tried everything but the problem is eventually still there. Actually I've found a bug, namely the display will wake up once touched several times near the center of the fingerprint reader. Try it yourself.
Not nice - cannot avoid to happen it sometimes even if all options are disabled.
tomsag said:
Tried everything but the problem is eventually still there. Actually I've found a bug, namely the display will wake up once touched several times near the center of the fingerprint reader. Try it yourself.
Not nice - cannot avoid to happen it sometimes even if all options are disabled.
Click to expand...
Click to collapse
I didn't have this problem. If I try now and touch the part with the scanner, doesn’t have to be just the centre of the scanner, rapidly around ten times the lock screen will turn on, but nothing happens when I touch the shortcuts. Perhaps they are disabled, so the only thing that happens if the scanner is touched again is that the numpad to unlock with pin appears.
This is not good as it may severely affect battery life if it happens a lot. This clearly must be a bug!
gerhard_wa said:
I didn't have this problem. If I try now and touch the part with the scanner, doesn’t have to be just the centre of the scanner, rapidly around ten times the lock screen will turn on, but nothing happens when I touch the shortcuts. Perhaps they are disabled, so the only thing that happens if the scanner is touched again is that the numpad to unlock with pin appears.
This is not good as it may severely affect battery life if it happens a lot. This clearly must be a bug!
Click to expand...
Click to collapse
Even worse, since it is happening all the time while on a call via BT and my phone is in the pocket. I am now thinking about to switch over to my old MI8...
Cannot understand why the keyboard is not disabled in the pocket. Seems so easy to do it but it's as it seems on.
tomsag said:
Even worse, since it is happening all the time while on a call via BT and my phone is in the pocket. I am now thinking about to switch over to my old MI8...
Cannot understand why the keyboard is not disabled in the pocket. Seems so easy to do it but it's as it seems on.
Click to expand...
Click to collapse
My only solution was to buy a flip case. At first, I disabled the fingerprint reader by removing all fingerprints and setting up face recognition, but this didn’t fix the problem you are talking about. I don’t really like flip cases, but the Nillkin QIN Smartcase is rather good.
So now I ‘m eagerly awaiting a fix from Xiaomi so I can strip the Mi9 again!
Gokh said:
Disable the fingerprint icon on when the screen if off.
Click to expand...
Click to collapse
Where can the fingerprint icon be disabled? Thank's.
j4dotcc said:
Where can the fingerprint icon be disabled? Thank's.
Click to expand...
Click to collapse
Disabling the fingerprint icon has no effect on the problem we are talking about here. The only way to make the problem go away is to remove all the stored fingerprints thus disabling the use of fingerprints all together. This will shut off the fingerprint sensor doing away with this problem in a crude way.
If you really are looking for a setting, please use the search function at the top of the settings.
gerhard_wa said:
Disabling the fingerprint icon has no effect on the problem we are talking about here. The only way to make the problem go away is to remove all the stored fingerprints thus disabling the use of fingerprints all together. This will shut off the fingerprint sensor doing away with this problem in a crude way.
If you really are looking for a setting, please use the search function at the top of the settings.
Click to expand...
Click to collapse
Thanks for the prompt reply. I don't have the problem and just wanted to know where I can disable the fingerprint icon. Thanks again.
New uppdate out that include Pocket Mode. MIUI-V10.2.27.0PFAEUXM EEA version.

Question Screen off when closing flipcase

Not had the phone long but wondered if theres a flip case that will turn off screen when closed and turn on when opened? Does this phone have the right hardware to do this?
coercri said:
Not had the phone long but wondered if theres a flip case that will turn off screen when closed and turn on when opened? Does this phone have the right hardware to do this?
Click to expand...
Click to collapse
Hello, I highly doubt since the phone lacks a physical proximity sensor and only relies on a gyro to turn the screen/on and off. You could just use the built-in screen-lock widget that MIUI has. I know, quite drastically different from just flipping the flap and expecting the screen to turn off but it is what it is.
Thanks,at least I know now.

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