Outlook Synced to Group Message Recipient's Phone... - Galaxy Note5 Q&A, Help & Troubleshooting

So... my wife has a Galaxy Note 5. Her dad has a Lumia windows phone.
Recently her Dad has been receiving her outlook e-mails to his phone (coming in via the app not a text message). He noticed this happening AFTER she sent a group message with him. It could be related or not. She has never logged in with her credentials on his phone or computer. So it's odd that he is getting her e-mails now.
She has changed her password, deleted his phone credentials from the outlook settings on the site and also deleted the outlook credentials on his phone. They keep popping up on his phone. In fact, he got the e-mail saying that she changed the password.
Any and all help will be greatly appreciated.
Thanks!

if she installed her samsung account on the dad phone, samsung account can backup and restore exchange account.
SM-N920I cihazımdan Tapatalk kullanılarak gönderildi

Ozgurce said:
if she installed her samsung account on the dad phone, samsung account can backup and restore exchange account.
SM-N920I cihazımdan Tapatalk kullanılarak gönderildi
Click to expand...
Click to collapse
She hadn't installed anything on her dad's phone. And her dad's phone is a Nokia Lumia. As mentioned, after sending a group message to him, after that is when this issue started. It's not an issue of restoring her account, it's an issue of making sure her account doesn't sync to her dad's phone (again, she never logged in on his phone with any outlook credentials).

Related

[Q] Stupid, stupid email problem..

I got my Note just a few days ago and I am getting to know it but I'm having a really stupid and annoying email problem.
I have an iPad and a Note and the same gMail account configured on both. When I get an email in the gmail account, the iPad gets it first EVERY time. If I test the email by sending it from my PC, the iPad will get the email in a few seconds. The Note always takes longer. Sometimes 10 seconds, sometimes 20 minutes and occasionally, never at all!!
I've tried both the gMail app (which I hate) and the stock Samsung app (gmail setup as exchange) individually and both together and sometimes one will get email first and the other will get it 10 mins later!
I've also configured my wife's iPhone 4s to get the same emails and that too gets the emails exactly the same time as the iPad.
What on earth's going on?
I had a Galaxy S before the Note and that would get email at exactly the same time as the iPad, every single time.
Auto sync is on, email is on push for both email apps. Both devices are using the same gmail account.
Can anyone please help, I've completely factory reset my Note twice and the problem's still here.
Homey said:
I got my Note just a few days ago and I am getting to know it but I'm having a really stupid and annoying email problem.
I have an iPad and a Note and the same gMail account configured on both. When I get an email in the gmail account, the iPad gets it first EVERY time. If I test the email by sending it from my PC, the iPad will get the email in a few seconds. The Note always takes longer. Sometimes 10 seconds, sometimes 20 minutes and occasionally, never at all!!
I've tried both the gMail app (which I hate) and the stock Samsung app (gmail setup as exchange) individually and both together and sometimes one will get email first and the other will get it 10 mins later!
I've also configured my wife's iPhone 4s to get the same emails and that too gets the emails exactly the same time as the iPad.
I had a Galaxy S before the Note and that would get email at exactly the same time as the iPad, every single time.
Auto sync is on, email is on push for both email apps. Both devices are using the same gmail account.
What on earth's going on?
Can anyone please help, I've completely factory reset my Note twice and the problem's still here.
Click to expand...
Click to collapse
Try this:
Set it up as an Exchange account like this:
enter user name and password
do manual set up
select Exchange
leave domain blank and /your user name as is
leave password as is
change server to m.google.com: 443
select push
Syncs just like any other Exchange account. Should receive everything at the same time.
Thanks. I tried this and it didn't seem to make any difference but I tried something else that seems to have done the trick.
I was previously syncing email, contacts and cals via the gmail account and not using the exchange account. I unchecked ALL the sync items on the 'normal' gmail account ie no contacts, no mail and no cals but checked contacts on the exchange account. Just to recap:
gmail account --> no sync for any items
exchange account ---> sync mail, contacts etc
selecting anything else to sync using exchange seems to have done the trick. It now seems to sync and for the moment, it's getting the email within a few seconds of the iOS devices. Few seconds later later though
Now onwards to tackle the sucky battery life...

[Q] Exchange server (ActiveSync) and S Planner/Contacts

I tried to configure my Galaxy Note to work with an Exchange server. The emails sync fine, but contacts and calendar do not show up at all on the phone. Anyone knows what I need to do to get my contacts and calendar to show up?
Thanks
Wow, deafening silence... lets ask it this way, did anyone manage to sync contacts and/or the S Planner with an Exchange server?
I would like to use the google account only for the Android Market and sync everything with the exchange server at work.
Works fine for me, syncing OTA with an exchange 2010 SP2 server. Email, contacts, calendar, and even tasks.
Works fine for me too...
Sent from my superior GT-N7000 using Tapatalk
Worked fine for a few weeks, but having the same problems. Doesn't sync anymore with exchange. Now using Moxier and it works great but I really mis the S Planner together with S Memo. Also the graphics of Moxier is very simple, but it works. Would be great if there was a solution for syncing well again. Strange though that it worked fine for about 2 weeks.
It's a problem that I had faced since I got my note since last Nov. It started with "IRM not supported" error after syncing fine with Exchange 2007. Read more from my thread in my signature (if I remembered putting there). If not, search with the words
"IRM not supported". I'm with LA1 now and still have problem, latest being missing emails. While waiting for new firmware, I'm relying on TouchDown for my emails.
Sent from my GT-N7000 using Tapatalk
S planner with exchange
garyd9 said:
Works fine for me, syncing OTA with an exchange 2010 SP2 server. Email, contacts, calendar, and even tasks.
Click to expand...
Click to collapse
Can you give some guidelines. What is the name of you tasks in exchange and the name in s-planner. I can send task to exchange but I can´t received.
Best Regards

[Q] Lumia 928 and Mail Error 80004005

Hello guys,
I have a Lumia 928 which is experimenting issues after some days ago specifically with Yahoo email.
Error is 80004005, it does not sync and download the emails.
I have tried deleting the account , setting it again as yahoo, as "Other email", writing manually IMAP servers and ports, but the problem still continue, I even restarted the phone, but everything continue in the same way.
I have read some info related to this error, but apparently it come for several reasons, so weird. In reality and there is no one solution for this error in the phone, i have seen some solutions for this in the PC.
My Lumia already is running GDR3, and the email was working so good, except that 3 days ago or so, started with this issue. I have installed the GDR3 forcing the phone to do that, I had previously the Lumia Amber... then throught the "Phone for Developers" app, I updated to GDR3
Any ideas to solve this issue?
I give more sure there is problem with yahoo, or what ever you calling it. Wrong email settings you setup. I recomend you forward all incoming emails to live/hotmail/outlook.
Is the Yahoo account linked/synced through your Microsoft account? If not try adding the account to Outlook or Live or whatever the hell they are calling it now. I currently have email through my service provider that syncs flawlessly to my phone but it is also synced through my live account when I access Outlook through a web browser or the Windows 8 app on pc. It is configured as a separate pop 3 account on my 928 and am able to send and receive from that account no problem. Not sure if it makes a difference or not but can't hurt.
Yeah that's definitely odd. Does this happen when on WiFi or Cell Data?
tonbonz said:
Is the Yahoo account linked/synced through your Microsoft account? If not try adding the account to Outlook or Live or whatever the hell they are calling it now. I currently have email through my service provider that syncs flawlessly to my phone but it is also synced through my live account when I access Outlook through a web browser or the Windows 8 app on pc. It is configured as a separate pop 3 account on my 928 and am able to send and receive from that account no problem. Not sure if it makes a difference or not but can't hurt.
Click to expand...
Click to collapse
Thanks for ur reply, I use only 1 email for everything... it was working without problems ;(
thals1992 said:
Yeah that's definitely odd. Does this happen when on WiFi or Cell Data?
Click to expand...
Click to collapse
both
Problem solved
Problem was solved after to receive a Nokia update...now everything is working great!

[Q] Restore SMS to another account

I have a Lumia 920 and the account I've been using with it has started to get flooded with spam mail. I've created a new account but before I switch the phone over to use it I'd like to make sure there's a way to restore/transfer my SMS messages. Is there a way to do this? The only WP8 app I've found that claims to backup/restore/transfer SMS messages is the Nokia app and that appears to only work over Bluetooth to another phone. Any thoughts would be appreciated!
What does spam mail have to do with the account you sign into the phone with? You don't have to sync the email account to the phone. Heck, my "Microsoft account" uses an email address that I couldn't sync directly even if I wanted to (it's a personal account that I sync separately using IMAP/SMTP, not a Hotmail/Outlook/whatever account)! Just stop syncing mail on that account and stary synching another one. That way you don't have to tell everybody to start using a different Skype or Messenger or anything else account, either...

[Q] Email Sync Issues

I'm having an issue with email sync. In the email app, one of my email accounts will sync for a few days then just stop syncing. I don't notice it until it dawns on me that I haven't gotten new email in a while. It won't let me manually sync either. At the top, the last sync date will remain static showing a few days ago. I've deleted the account and then set it up again twice and that works for a few days, then it fails again. This is an old verizon.net account that I've never had issues with on any other device. Any thoughts?
Bigred007 said:
I'm having an issue with email sync. In the email app, one of my email accounts will sync for a few days then just stop syncing. I don't notice it until it dawns on me that I haven't gotten new email in a while. It won't let me manually sync either. At the top, the last sync date will remain static showing a few days ago. I've deleted the account and then set it up again twice and that works for a few days, then it fails again. This is an old verizon.net account that I've never had issues with on any other device. Any thoughts?
Click to expand...
Click to collapse
Mine was acting up this morning, I just rebooted, and I was able to sync again.
Not sure if that will help, or if you have tried that, but that has helped me.
Sent from my SM-P600 using XDA Premium 4 mobile app
Bsmith0731 said:
Mine was acting up this morning, I just rebooted, and I was able to sync again.
Not sure if that will help, or if you have tried that, but that has helped me.
Sent from my SM-P600 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Oh yeah, well past that. I've rebooted, unchecked and rechecked the sync box, messed with the sync settings... the only thing that seems to work is deleting the account and adding it back..
Bigred007 said:
Oh yeah, well past that. I've rebooted, unchecked and rechecked the sync box, messed with the sync settings... the only thing that seems to work is deleting the account and adding it back..
Click to expand...
Click to collapse
Mine does the same thing. I have yet to figure out a permanent solution.
Mine does the same thing. I have yet to figure out a permanent solution.
Kael ruch said:
Mine does the same thing. I have yet to figure out a permanent solution.
Click to expand...
Click to collapse
With which email provider are you having trouble? Is it Verizon as well? (hoping that we can at least narrow down the problem...)
Thanks!
Also - Is everyone still using the stock email app, or are you having issues with another app too? I'm stock and am getting ready to try something different.
Bigred007 said:
With which email provider are you having trouble? Is it Verizon as well? (hoping that we can at least narrow down the problem...)
Thanks!
Also - Is everyone still using the stock email app, or are you having issues with another app too? I'm stock and am getting ready to try something different.
Click to expand...
Click to collapse
I run 4 separate email accounts (POP, IMAP, and Exchange, but not Verizon) and don't have any problems. The only thing I can think of that hasn't already been suggested is to clear the cache and/or data for the email app in the application manager. If this is an Exchange account clear the data/cache for the Exchange services app also.
I had an issue with the stock e-mail app not syncing properly with gmail. New e-mails would come in, but old ones that were read would not be marked as read. As such it had over 50 unread e-mails even though the gmail app or gmail website had 2 or 3.
I switched to K-9 Mail which works much better.
Kael ruch said:
Mine does the same thing. I have yet to figure out a permanent solution.
Click to expand...
Click to collapse
This dude is just trying to get his post count up. Besides adding nothing to the conversation, he is becoming quite annoying repeating what others say in other threads.
pennywisdom said:
I had an issue with the stock e-mail app not syncing properly with gmail. New e-mails would come in, but old ones that were read would not be marked as read. As such it had over 50 unread e-mails even though the gmail app or gmail website had 2 or 3.
I switched to K-9 Mail which works much better.
Click to expand...
Click to collapse
I think I'm going to have to end up running another email app as well.
That leads me to another quandary. K-9 won't do hotmail. Mailbox and Cloud Magic won't do anything but gmail and iCloud. I need to find something that can handle a hotmail (IMAP I think) account, a verizon POP3 account, and a Gmail account. Any thoughts?
Galaxy S5 Email Syncing
Bigred007 said:
I'm having an issue with email sync. In the email app, one of my email accounts will sync for a few days then just stop syncing. I don't notice it until it dawns on me that I haven't gotten new email in a while. It won't let me manually sync either. At the top, the last sync date will remain static showing a few days ago. I've deleted the account and then set it up again twice and that works for a few days, then it fails again. This is an old verizon.net account that I've never had issues with on any other device. Any thoughts?
Click to expand...
Click to collapse
Where I work, we have 5 Galaxy S5's and we have all experienced this issue. One of my users has it happen every Tuesday. This is only with the stock email app. Other apps seem fine, but that's ridiculous....it shouldn't be doing this.

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