knox and software update? - T-Mobile Samsung Galaxy S6

Got phone at launch, rooted for awhile, bricked with custom rom. Didn't realize how much a pain in the a%^ samsung became went back to stock and left it, but tripped knox, have tried clicking software update occasionally since then, but nothing ever happens. I'm still on COF6. Does tripping knox completely kill updates? It does nothing after clicking update, thanks.

I was rooted and went back to stock and was able to update. The latest is OJ7.

carnivalrejectq said:
I was rooted and went back to stock and was able to update. The latest is OJ7.
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Click to collapse
Was your Knox tripped though?

Yes, several times over too because i screwed up rooting the first time and had to try again, and then i tried all the roms out while rooted. I went back to stock specifically to try to the OJ7 update when it came out.

Related

Question about ROOT access?

I figured, I would get the best response here... If you ROOT an Android phone, will downloading OTA updates through your phone brick it? I read an article about the new OTA for the EVO and it will brick rooted devices.
Misinformation. It would brick it if you applied it twice in sequence, not if you were rooted. You need the stock recovery to apply updates anyway, if you do get one it will not harm the phone because it can't be applied.
In the thread when the final OTA was coming out, lots of people that were rooted, said they installed it, it worked fine, but they lost root. So then they have to obtain root again.
So, I'd assume it would work fine if everything else was stock... you just might loose root.
So your saying, that if I were to install an OTA update through a rooted Android device running stock firmware, it would go through successfully without bricking it. But, if I ran the update a second time it would brick it. Correct?
If you're on a rooted stock rom, assuming you haven't flashed a custom recovery, the phone's recovery utility will not allow you to flash an OTA update because of a signature mismatch. I'm not sure what happened with the evo, but I don't believe it can happen with the nexus.
Okay, thanks? But I would still like some more input on this situation.
Pay attention
PurpleLlamaLover said:
Okay, thanks? But I would still like some more input on this situation.
Click to expand...
Click to collapse
If your not rooted you can still flash OTA update leaks, there are plenty out there. If you want custom roms then you have to root. The stock recovery only flashes stock updates, not rooted updates. If your not getting it by reading the forums, then I suggest you stay on stock, and wait for OTA update.
efishta said:
If you're on a rooted stock rom, assuming you haven't flashed a custom recovery, the phone's recovery utility will not allow you to flash an OTA update because of a signature mismatch. I'm not sure what happened with the evo, but I don't believe it can happen with the nexus.
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Click to collapse
No, this only happens with this specific update with the EVO.
Alright, great! Thanks guys. So since I believe the nexus one already got the offical OTA, did any of you lose ROOT access?
You WILL loose root when you update from an OTA update.
I had a rooted FRF50 and went to the FRF83 update and lost root/custom recovery, everything else was fine though.
I ask that you all forgiveth the newb nature of my question in advance, but if my phone has been rooted, and is currently running FRF50, is there anything I can do to the phone to have it automatically update using OTA? I ask because I received the notice for the OTA update the other day, but being rooted, got a signature mismatch error. (The only reason my phone is rooted is bc I bought it used that way-I wish I could've had it bone stock instead!) I know I can somehow do a manual update, but I'm trying to figure out for further future OTA updates if there's a way that I can have my phone simply automatically apply them.
Well, first off, thanks for hijacking.... AND, I have been doing a bunch of research. You should find the official build of froyo (FRF85B correct?) and manually update it. Just use it unrooted and it'll be easier when an OTA update comes along

No knox status in ODIN mode? Need to warranty rooted i537

So I bought this i537 used a while back, the previous owned never registered it with samsung but I did when I bought it so I do have a warranty on it. I know it was previously rooted then unrooted before I bought it but I don't know if it ever had a custom rom on it. I rooted the phone with activeroot (still on 4.2.2 stock rom) and have since unrooted it with superSU.
I am having problems with the touchscreen and samsung has confirmed warranty coverage and gave me a shipping label but I want to be totally sure it a-ok before I send it in.
When I boot into odin mode there is no KNOX status, is that normal for this device? Did 4.2.2 not come with knox on this device?
Also the status says custom? When the phone WAS rooted it said official ??? seems bass ackwards.
Also, I would like to reload stock 4.2.2 via ODIN just to make sure everything is kosher before sending it it, would this void my warranty?
My phone is also sim unlocked, i imagine this is okay as far as warranty goes? Would reflashing with ODIN break my sim unlock?
Thanks so much!
CaseyR22 said:
So I bought this i537 used a while back, the previous owned never registered it with samsung but I did when I bought it so I do have a warranty on it. I know it was previously rooted then unrooted before I bought it but I don't know if it ever had a custom rom on it. I have rooted the phone with activeroot (still on 4.2.2 stock rom).
When I boot into odin mode there is no KNOX status, is that normal for this device? Did 4.2.2 not come with knox on this device?
Also, I would like to reload stock 4.2.2 via ODIN just to make sure everything is kosher before sending it it, would this void my warranty?
My phone is also sim unlocked, i imagine this is okay as far as warranty goes? Would reflashing with ODIN break my sim unlock?
Thanks so much!
Click to expand...
Click to collapse
Let's start from the top:
This phone came with MF2 (4.2.2), which was then immediately updated to MF3 (4.2.2). Both of these versions came with Knox enabled. If he just rooted then he probably didn't trip the Knox flag, but there could have been other things he did or tried to do that did trip the flag.
If it is indeed the i537, I can guarantee he did not flash a custom ROM. The i537 has a locked bootloader which means no custom recovery and no custom ROMs. However there is the ability to use TouchWiz-based ROMs, if you want to learn more about this and how it works read about SafeStrap.
We do not have official 4.2.2 stock firmware available to flash. We have a pre-release of 4.2.2, a pre-release of 4.3, official 4.3, and an OTA to go from 4.3 to 4.4.2. You can read more about the different firmwares in the i537 Firmware Thread.
Flashing firmware with Odin will erase your SIM unlock, but you can either enter the unlock code again or there are other methods that can be used. I'm not familiar with SIM unlocking so you'll have to do a little searching.
You never mentioned what you're sending the phone in for. I would try flashing the MF1 firmware first to see if it's a software issue. If it's a hardware issue then unfortunately you'll have to send it in.
Devo7v said:
Let's start from the top:
This phone came with MF2 (4.2.2), which was then immediately updated to MF3 (4.2.2). Both of these versions came with Knox enabled. If he just rooted then he probably didn't trip the Knox flag, but there could have been other things he did or tried to do that did trip the flag.
If it is indeed the i537, I can guarantee he did not flash a custom ROM. The i537 has a locked bootloader which means no custom recovery and no custom ROMs. However there is the ability to use TouchWiz-based ROMs, if you want to learn more about this and how it works read about SafeStrap.
We do not have official 4.2.2 stock firmware available to flash. We have a pre-release of 4.2.2, a pre-release of 4.3, official 4.3, and an OTA to go from 4.3 to 4.4.2. You can read more about the different firmwares in the i537 Firmware Thread.
Flashing firmware with Odin will erase your SIM unlock, but you can either enter the unlock code again or there are other methods that can be used. I'm not familiar with SIM unlocking so you'll have to do a little searching.
You never mentioned what you're sending the phone in for. I would try flashing the MF1 firmware first to see if it's a software issue. If it's a hardware issue then unfortunately you'll have to send it in.
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Thank you for the quick response. I edited the first post to add more details but you must've already quoted me before I hit send.
Basically the problem is the screen will randomly detect 1, 3 or 5 nonexistent touches across the center of the screen (confirmed by enabling "show touches" in the developer options). While this is happening the touchscreen becomes unusable, rebooting several times will eventually fix it but the problem comes back randomly, sometime within a couple minutes and sometimes after several hours.
I did confirm my device is running MF3 and it is absolutely a i537. I'm using the phone on straight talk not ATT so I have not received any OTA updates beyond this point.
So,anyhow I understand I can fix the device status:custom with triangleaway but I don't understand why there is no KNOX counter in ODIN mode and how this may effect my warranty.
Also, if I did ODIN to 4.3 or 4.4 would this trip the knox counter? (Assuming it isnt tripped already).
Thanks for your input, truly appreciated!
CaseyR22 said:
Thank you for the quick response. I edited the first post to add more details but you must've already quoted me before I hit send.
Basically the problem is the screen will randomly detect 1, 3 or 5 nonexistent touches across the center of the screen (confirmed by enabling "show touches" in the developer options). While this is happening the touchscreen becomes unusable, rebooting several times will eventually fix it but the problem comes back randomly, sometime within a couple minutes and sometimes after several hours.
I did confirm my device is running MF3 and it is absolutely a i537. I'm using the phone on straight talk not ATT so I have not received any OTA updates beyond this point.
So,anyhow I understand I can fix the device status:custom with triangleaway but I don't understand why there is no KNOX counter in ODIN mode and how this may effect my warranty.
Also, if I did ODIN to 4.3 or 4.4 would this trip the knox counter? (Assuming it isnt tripped already).
Thanks for your input, truly appreciated!
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Click to collapse
It sounds like it might be a software issue so it would be worth it to try to flash the official 4.3 firmware. Flashing official firmware shouldn't trip the Know flag, but I'm not really an expert on Knox. I have read that Knox being tripped doesn't affect warranty repairs.
Devo7v said:
It sounds like it might be a software issue so it would be worth it to try to flash the official 4.3 firmware. Flashing official firmware shouldn't trip the Know flag, but I'm not really an expert on Knox. I have read that Knox being tripped doesn't affect warranty repairs.
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Click to collapse
Thanks, I went ahead and flashed 4.3 via ODIN and the KNOX status is showing 0x0 so that is a good sign. Has only been about a half hour so I cant say whether or not the touchscreen issue is fixed yet but I will post back and update what happens after a day or so.
Another plus is the update finally got rid of that god awful default font on 4.2 (changing the system font wouldn't change the fontface for plain text in the browser).
Quick update in case anyone is having a similar problem with "phantom touches" in the future.
After flashing to 4.3 the touchscreen problems have continued so i do believe it is a hardware problem that will require disassembly to fix.
Also the phone keeps trying to download the OTA update to 4.4 but I've heard bad things about the update so far so I've left my wifi turned off.
Going to be stuck using a windows 8 phone for a week or while my phone is out for warranty repair.
There is an app in the play store called phone info. There it tells you your knox status without root or being in download mode.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
One final update in case anybody runs into similar problems in the future. Samsung confirmed it was a hardware problem and fixed the phone 100% free of charge under warranty.
It appears they replaced everything which is pretty awesome because I now have a brand new digitizer and bezel without a single scratch or scuff on them. Also my usb port cover flap was feeling pretty worn/sloppy so now thats new and even the USB port itself looks brand new which tells me the motherboard was replaced. I can tell they peeled the old serial/IMEI sticker off the old phone and stuck it on this one.
Surprisingly they didn't update it to 4.4 while it was there which kind of sucks because I'm nervous about doing it myself after reading horror stories on the forums.
Anyway I'm very pleased with Samsung's support!

July 2015 OTA update concern.

I have (or had) an AT&T branded S5 that was previous rooted and running Safestrap (I don't recall the BL version). Due to some EXTREME idiocy on my part, I took an OTA update two days ago, which updated and synched everything to G900AUCU2ANG3.
Naturally, this borked root. But there's some weirdness going on. Even after the OTA update, the phone's device status still says "Custom". And I still see the custom text when the phone boots. Is this Knox related?
Further oddness is that the phone keeps trying to pull down a second OTA update that looks identical to the first based on the filesize (over 400 MB). It goes through the motion, boots into recovery, and starts installing this second update, but stops partway through. Upon rebooting, the phone tells me the update was interrupted and can't be installed.
I realize I may never get root back, but I'm alarmed the phone's status still says "Custom" and that it's trying (and failing) to install this second OTA update.
I've tried factory resetting the phone, both within KitKat and via recovery, but these issues remain. Should I just reapply NG3 via Odin?
Thanks in advance!
fleggett1 said:
I have (or had) an AT&T branded S5 that was previous rooted and running Safestrap (I don't recall the BL version). Due to some EXTREME idiocy on my part, I took an OTA update two days ago, which updated and synched everything to G900AUCU2ANG3.
Naturally, this borked root. But there's some weirdness going on. Even after the OTA update, the phone's device status still says "Custom". And I still see the custom text when the phone boots. Is this Knox related?
Further oddness is that the phone keeps trying to pull down a second OTA update that looks identical to the first based on the filesize (over 400 MB). It goes through the motion, boots into recovery, and starts installing this second update, but stops partway through. Upon rebooting, the phone tells me the update was interrupted and can't be installed.
I realize I may never get root back, but I'm alarmed the phone's status still says "Custom" and that it's trying (and failing) to install this second OTA update.
I've tried factory resetting the phone, both within KitKat and via recovery, but these issues remain. Should I just reapply NG3 via Odin?
Thanks in advance!
Click to expand...
Click to collapse
What does your "android version" say in settings. If your still on 4.4.2 you can downgrade bank to nce and reroot with towel root.
dirtydodge said:
What does your "android version" say in settings. If your still on 4.4.2 you can downgrade bank to nce and reroot with towel root.
Click to expand...
Click to collapse
Yes, I'm still on 4.4.2. Like I wrote in my OP, though, I'm VERY concerned that this second OTA update keeps failing. I'm also perplexed as to why the device is still in some sort of custom state since I thought taking the OTA update would, in essence, reset everything except user data.
Is my phone borked in some way? I mean, it works just fine otherwise, but the device's inability to install this second OTA update really sticks in my craw.
I might reapply NG3 via Odin and see what happens. Couldn't hurt, right?
fleggett1 said:
Yes, I'm still on 4.4.2. Like I wrote in my OP, though, I'm VERY concerned that this second OTA update keeps failing. I'm also perplexed as to why the device is still in some sort of custom state since I thought taking the OTA update would, in essence, reset everything except user data.
Is my phone borked in some way? I mean, it works just fine otherwise, but the device's inability to install this second OTA update really sticks in my craw.
I might reapply NG3 via Odin and see what happens. Couldn't hurt, right?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=3149146
If you want root, go to the OP in that post, scroll down to step 4 or the notes section and download the "downgrade to nce.zip" flash that in odin "ap" slot. Then root with towel root. After that you can either download titanium backup and fees the ota's or use that same thread to upgrade to the OF2 version and keep root.
Edit:
If you want to just take the OTA's and not root your phone then still download the "downgrade to nce.zip" flash in odin but don't root. The ota's will push through with no problem then. But you won't be able to downgrade and root if you take the OTA's all the way up to oc4 i believe.

Flash to stock. getting rid of custom icon?

I originally flashed back to NCE to root my galaxy s5 (att) and installed safestrap. Then I used the extreme Debloat rom. Since then my Bluetooth and other things hadn't worked so I returned to stock. Months later now I'm having an issue with everything being really slow and when the phone goes to sleep it doesn't come back on without being reset. I need to send it back to Samsung but the custom icon is there and I can't take Ota updates. I have read the forums and none of the solutions helped. My Knox is still 0x0 so I'm good there.
I have tried:
Flashing to stock with Odin..... complete wipe
Triangle away
Something similar. Can't remember.
few other things I can't remember as its been a few months
Please don't flame me. I did indeed search and try the solutions
Again.
0x0 Knox
Custom lock icon at boot
It has been rerouted in case the solution requires root
On ANCE
Thanks for your help in advance!
Bump still haven't figured it out

Root 5.1.1 or 6.0.1?

I have a TMobile Note 4 SM-N910T. It's currently on 5.1.1 stock and I just got the OTA Marshmallow update notification. I'd like to try Marshmallow out, but if I allow the OTA update, will I be able to root it later? Or is 6.0.1 unrootable (for now)? If I root it now (before updating to MM) will I still get the OTA update? And will it still be rooted after the update? So many questions!
ota then root
I OTA'ed, now the phone randomly reboots several times a day, and some apps don't work correctly. Great.
factory reset.
*sigh* I was afraid you were going to say that. Now the problem is backing it up. I have a Titanium Backup Pro license, but I only use it on my old rooted GS2. The Note 4 is not rooted so TB won't run on it. All the rooting tutorials say "back up your phone before you root" but you need root to run TB. Chicken or egg? I guess I could try Samsung Kies, don't know if it will back up everything. My photos are backed up to Google Photos, I guess everything else is replaceable, but I would really rather not have to reinstall all my apps one by one after a factory reset.
That brings up another question: when you to go Settings/Backup and Reset, I have "Backup my data" set to On and linked to my Google account, but nowhere can I find documentation of exactly WHAT gets backed up or to WHERE (it says to "Google servers" but what the heck does that mean? I can't find it on my Google Drive or anywhere else on my Google account dashboard.)
I do greatly appreciate your help, by the way.
You could try reinstalling through kies or smart switch. Make sure to clear caches before and after. And see if that works. If it doesnt help, you could flash recovery, root, try to backup as much as you can between reboots and then factory reset. Your apps should automatically download from play store. But without the titbackup files you'll lose settings and data in a lot of apps that Google doesn't backup.
I unlocked your mum's bootloader.
kydar said:
I have a TMobile Note 4 SM-N910T. It's currently on 5.1.1 stock and I just got the OTA Marshmallow update notification. I'd like to try Marshmallow out, but if I allow the OTA update, will I be able to root it later? Or is 6.0.1 unrootable (for now)? If I root it now (before updating to MM) will I still get the OTA update? And will it still be rooted after the update? So many questions!
Click to expand...
Click to collapse
Were you able to downgrade back to 5.1.1? My phone also download the MM ota but I haven't installed it. I rooted 5.1.1 first and am trying to locate where exactly the MM ota downloaded to.
Been hearing too much about problems with MM.
Shad0wsabr3 said:
Were you able to downgrade back to 5.1.1? My phone also download the MM ota but I haven't installed it. I rooted 5.1.1 first and am trying to locate where exactly the MM ota downloaded to.
Been hearing too much about problems with MM.
Click to expand...
Click to collapse
There aren't that many problems with MM. Just superficial stuff like not having mobile data toggle. The problems you are hearing about a factory reset will fix. Like lag, jankyness, apps loading, phone freezing temporarily. You won't be able to do OTA. It will fail because of root. You need to titanium backup or whatever method you prefer of backing up data and flash through kies, odin or smart switch. Probably easier to go that route unless you only did minor things with root like just block ads, then you can probably get away with flashing stock recovery and then OTA. You still might have to factory reset like I had to even though I flashed whole rom through smart switch. If you have xposed or modified something like swapping recent apps and back key like me, then you'll need to flash marshmallow whole and start over after backing up.
Afaik, you can't downgrade to 5.1.1 unless somebody figured out a workaround or you only flashed everything except bootloader.
I unlocked your mum's bootloader.
@Shad0wsabr3, my phone gave me the choice to delay the upgrade for a while, but eventually just did it without my consent. I suppose you could download stock 5.1.1 from sammobile if you really wanted to downgrade. I just wish I could figure out how to back up my (unrooted) phone so I could then do a factory reset and see if it helps the problems I'm having.
kydar said:
@Shad0wsabr3, my phone gave me the choice to delay the upgrade for a while, but eventually just did it without my consent. I suppose you could download stock 5.1.1 from sammobile if you really wanted to downgrade. I just wish I could figure out how to back up my (unrooted) phone so I could then do a factory reset and see if it helps the problems I'm having.
Click to expand...
Click to collapse
Iv never backed up an unrooted device so I wouldn't know. Glad you nrought that up as Iv been meaning to look into that.
Would you happen to know where the downloaded ota file location is? My phone downloaded it and I keep postponing it.
Sorry, idk exactly where in the file system it is. All I can caution you again is, I kept postponing it and postponing it, and then one day the phone just popped up a message saying it was going to reboot and update, whether I liked it or not. Well, it didn't actually SAY whether I liked it or not but it did decide that I had postponed the update long enough and it was going to apply the update, giving me no option to postpone it any longer. That sort of pissed me off.
Please let me know if you come up with a backup solution. I've tried SimpleADB or whatever it is called these days, and another app that claimed to be able to back up an unrooted phone. Neither of them worked as advertised.
Where are the root instructions for completely stock 910T with MM update?
vernj123 said:
Where are the root instructions for completely stock 910T with MM update?
Click to expand...
Click to collapse
http://forum.xda-developers.com/not...overy-n910t-t3-marshmallow-pe3-guide-t3406870
kydar said:
Sorry, idk exactly where in the file system it is. All I can caution you again is, I kept postponing it and postponing it, and then one day the phone just popped up a message saying it was going to reboot and update, whether I liked it or not. Well, it didn't actually SAY whether I liked it or not but it did decide that I had postponed the update long enough and it was going to apply the update, giving me no option to postpone it any longer. That sort of pissed me off.
Please let me know if you come up with a backup solution. I've tried SimpleADB or whatever it is called these days, and another app that claimed to be able to back up an unrooted phone. Neither of them worked as advertised.
Click to expand...
Click to collapse
I'm still researching what your dealing with. As for me I found the ota file. For those looking for it this is how and where I found it....
With RomToolbox I went to root browser. Then to data folder and a folder named fota. Within the fota folder is the ota update named update.zip. I erased that and then went into Titanium Backup and chose to freeze both software update files. So far no constant reminders that I have an update ready to be installed.
Hope this may help.

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