Incoming call volume weak. - Xperia Z3 Compact Q&A, Help & Troubleshooting

I noticied my z3c have very weak volume when i have incoming calls. My speaker are working good because when i hear music from apps the sound is perfect.
When i try volume in call settings its sound much better then the incoming calls i really don't know why. I have never doing the waterproof test. Is this software or hardware problems? Thx

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Same Problem
I've the same problem since nearly 2 weeks. There was an OTA Update (I have buildnr 23.4.A.1.264) but I'm not sure if the problem exists since that.
Can someone help?

Related

No sound from earpiece when calling

Hi there
I've been having a few problems with TomTom and BTCoreIf.dll.
Since the last install - I had to re-do it because the Alpine reset itself following backup battery failure.
Anyway, since I did that, there is no sound from the earpiece, I can't hear a ringing tone or anything.
The actual phone's sound is OK, the applications are all making the sounds they should, including TomTom.
When I use the Bluespoon headset I have, I can hear a ringing tone through it.
I'm wondering if I have a file missing on it. Plus holding down the green phone key when I try and make a call doesn't bring up the speakerphone utlilty like it used to.
Any and all comments appreciated.

Big problems with calls

Hi there,
i own a diamond for a week now and i have two strange problems.
one is, when i receive incoming calls sometimes i cannot hear my dialogue partner but he understands me. until i press one of the volume buttons at the side. i think this does not always happen, but in about one of three calls. i also think this only happens on incoming calls, not when i call.
second is, when i dial a number sometimes i don't hear it ringing. theres absolutely no sound until the called person receives my call. this is not reproducable and happens in about one of four cases. i can call someone and hear it ringing and immediately call again and it doesnt make a sound.
this does not sound like a hardware problem. i have rom 1.37.407.2 installed and i am from germany.
i hope someone can help me, this kinda pisses me off. thanks.
alright then, seems solved. I updated to the latest official Rom.

[Q] No ring sound volume on incoming call

I have had my Z3c about 6 weeks (US- AT&T) and I really enjoy everything about this phone. However, recently the phone quit ringing audibly when I have an incoming call. When I get a call, the screen comes on and shows that I have a call, the phone vibrates like it always does and the LED flashes bright white. But no sound, no ringtone. Actually - a very quiet ringtone, like through the small phone receiver speaker maybe. All other notifications sound out normally: SMS, email, alarms all work fine. Speakerphone works fine. Only incoming calls have no ring volume. Of course, I have checked the volume settings and have the ringtone & notifications volume slider wide open. I have changed ringtones, adjusted every sound and volume setting on the phone to no effect. I turned 'OK Google' off since I have read that in listening mode, OK Google can impact speaker output. Nothing had any effect. I have searched across the internet and haven't found any answer and no one mentioning this issue with the Z3c.
I did find that the exact same issue happened with the Z1 and Z1c when they got the KitKat update in early 2014 (http://www.androidcentral.com/sony-fix-coming-xperia-kitkat-audio-bug ) but i don't find any resolution discussed so I expect that Sony fixed that with an update.
My next step is a hard reset but I can't do that before the weekend so I thought I would throw this out to see if anyone else has the issue or - better yet - a solution.
One thing I am going to try is the stereo sound mod for the Z2 ( http://forum.xda-developers.com/z3/general/z2-stereo-sound-mod-incoming-calls-t2921840 ) if the hard reset doesn't work.
EDIT: 10/30/14 - I continued to try different things with the no-ring-volume issue. I took the time today and did a factory reset including erasing internal storage but that didn't help. In addition to what I described above I found the following:
- on an incoming call, the speakerphone does not work. If I turn on speakerphone, the caller can hear me but I cannot hear them. If I turn off speakerphone, everything is fine (I hear the caller in the earpiece, they hear me).
- I have LED set to off so it should not come on except for charging. But it flashes - fast and bright white - on an incoming call. This may not be part of the issue but I have never seen it flash before on incoming call. Maybe I notice it now since I have been staring at my phone while making dozens of calls to myself from another phone to figure this out.
- External speakers do work fine, I can play music, video, etc. and it all sounds fine.
So...any ideas?
I would try setting it back to a default ringtone. It may be having an issue with the one you are using. This is assuming your issuing a custom ringtone.
CollinsJ - Thanks for the response but I have tried many of the ringtones, including the default. I was actually using the default ringtone when the problem started. I am going to edit the original post to include a few more things I learned today related to this problem.
Maybe it's time to take it in for repair.
I have the same problem with my Z3, did you find a solution for that??
z3 sound
Same here. i downgraded to kitkat, no effect.
on sony forum there is a ton of people with this issue.
I got Z3 dual, incoming ringtone volume is terrible and speakerphone volume is lower than speaker for ear.
I rooted but i found no patch to fix it.
Viper4Android doesnt help
Any ideas?
Hi,
I have a Z1 which had similar problem, phone would not ring when there was an incoming call. Tried setting to default ringtone, which didn't work.
The second thing I tried was restart the phone in safe mode, and tested it, and got the incoming call ring. After that I restarted normally and it is now working. Don't exactly know what it did but it works now.
Press volume key up then choose sound. Sometimes it has been set to priority.
It worked for me!
patelsk
Thank you. I restarted my phone in safe mode, like you said, and all works fine.
I have had my phone 2 years and yesterday it stopped ringing and the alarm doesn't ring either, help please
No ring sound volume on incoming call
hi Lynne rickaby, have you solved the F...k issue with the incoming sound tone?
I have an sony xperia z3+
I bought xperia st26i phone. incoming call appear, can answer, but ringing sounds not comes out. vibration also work. when i play a media file, it plays. but sound not come out. i successfully make the factory setting function also to settle it. but all my effort going vain. how to solve it. please help me

loud speaker problem...

I am facing a problem in my op3t.
When I recieve calls from others and after lifting the call if I immediately switch on the loudspeaker option the voices from other side people were not heardable...
I also checked...
After lifting the call and after some seconds if switch on the loud speaker i am able to hear the voices...
Please can anybody help me in this issue....
My software version is
OP3T_O2_open_25

Low call volume

Hello,
Just got this phone and I am having issue with call volume.
The volume is very and sometimes have noises. I tried to call my phone using another phone and the quality is very bad. Have you experience this issue? I maxed already the volume. Still not good.
I'm not sure if I can refund here in UAE

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