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I'm having major battery issues with my X1.
it's always auto shut down all of the sudden although my battery was 70%
Then when I turn my phone back on.. it became low battery (less than or just 10%)
Is this related to my battery? or the phone itself?
Heard a friend having the same problema with a HTC after installing a new ROM.
Maybe it's soft related.
that problem WILL persist even if I changed so many roms? I just don't understand why.. Need to fix this ASAP.. it annoys me by running out of battery everytime =.="
I suggest you flash back your stock rom to exclude a software issue. If the problem persists I would say you have got a defective battery.
I suggest it's the battery. Had similar problem with aftermarket battery off eBay. Used it for 2 weeks, then it suddenly shut off and no sign of life whatsoever from my X, got the charger plugged in - nothing, no side lights, no startup. Flicked another battery in to make sure my X is functioning. Then got the battery that caused problem back in to see what's happening. Well, it was at 35%, started charging again and behaved like nothing happened.
enigma1nz said:
I suggest it's the battery. Had similar problem with aftermarket battery off eBay. Used it for 2 weeks, then it suddenly shut off and no sign of life whatsoever from my X, got the charger plugged in - nothing, no side lights, no startup. Flicked another battery in to make sure my X is functioning. Then got the battery that caused problem back in to see what's happening. Well, it was at 35%, started charging again and behaved like nothing happened.
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Click to collapse
yeah that's what happened to my phone..
Ahh... Guess I really need to change my battery already.. Thanks for the info. Helped a lot..
So I've had this phone for about a year now, the moment I got it I unlocked the bootloader, rooted it and flashed cyanfox (cm11 fork) onto it.
It's been serving me great ever since, no problems whatsoever with it.
But as of a few days back I found it with a black screen, unresponsive. I connected the charger and it light up the green led solid, tries to boot but can't get past the boot loader message
This continues in an almost endless loop until getting to a 'battery 1%' screen with it showing the battery. After that I'm able to boot it up without problem
I first thought that was the end of it.. I finally got it too boot all seemed fine, battery showed 3% at start up bit voltage was suggesting it was 100%. It flashed to 100% later.
Good, no problem until then. But when leaving it over night to charge and disconnecting it from the charger this morning it turned off again. And now it's back in the bootloop when on charger :crying:
also important to mention is that when it crashes and gets into the bootloop on charger(0% battery and all) it was at 50-100% before the crash.
If anyone has any ideas what might be the cause I'd be very thankful
Main problem(s):
-random crashes instantly rendering battery % as 0 while there is still charge
-getting atrix hd to turn on at <1% battery
Some maybe useful information:
-it does say 'battery OK' in fastboot while connected to the wallcharger
-after I get it to boot it will run just fine on battery and charge as normal, but will crash/brick again after some time
-I can get into boot selection screen and fastboot, but only on wallcharger
-I cannot get to fastboot when connected to use, pc doesn't see the phone
-It won't boot past the bootloader('Motorola logo' for you on not unlocked bootloaders) no matter the boot selection(recovery, bp tools etc)
-This is a second hand model already in use by me (the second owner) for over a year now
-no custom kernel, only rom, cyanfox 4.4.2 (cm11 based)
-the few times it got past the bootloop and I was able to boot was on my aftermarket charger (stock charger will make the green led light up but no proof of being able to get past bootloop over time on it)
I've had dead batteries before.. and since It looked good last time I got it on (it won't go on at all now) I was skeptic about the battery being dead. But a quick test of the multimeter gives me <1v :crying:
I know batteries can be drained pretty bad.. but this just seems a bit extreme.. I'll try to get it to boot for a while.
Thanks in advance for any helpful solutions or ideas on the matter
EDIT: Got it on again last night, turned off this morning when pulling out the charger, was at 100%. Checked battery and again read around 1V.
blaming the battery, ordered a new one just in case, should be here in a month or so. Still open for suggestions on the matter
Catblaster said:
I've had dead batteries before.. and since It looked good last time I got it on (it won't go on at all now) I was skeptic about the battery being dead. But a quick test of the multimeter gives me <1v :crying:
I know batteries can be drained pretty bad.. but this just seems a bit extreme.. I'll try to get it to boot for a while.
Thanks in advance for any helpful solutions or ideas on the matter
EDIT: Got it on again last night, turned off this morning when pulling out the charger, was at 100%. Checked battery and again read around 1V.
blaming the battery, ordered a new one just in case, should be here in a month or so. Still open for suggestions on the matter
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Did you fix it somehow in the end?
My Atrix HD freezes after several minutes(sometimes even on wall charger). Bought new battery, tried to reset everything: usb storage, cash, system, factory reset. Went back to ROM I was using before(stable) but didn't help.
?
michael8s said:
Did you fix it somehow in the end?
My Atrix HD freezes after several minutes(sometimes even on wall charger). Bought new battery, tried to reset everything: usb storage, cash, system, factory reset. Went back to ROM I was using before(stable) but didn't help.
?
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It ended up being the battery, all problems were gone after I changed the battery.
Which in the end wasn't so bad because I'd been wanting to upgrade my eb20 to an eb40
No Idea to what it could be in your case.
Everything working appart from that? no battery hickups or things not working properly?
Catblaster said:
It ended up being the battery, all problems were gone after I changed the battery.
Which in the end wasn't so bad because I'd been wanting to upgrade my eb20 to an eb40
No Idea to what it could be in your case.
Everything working appart from that? no battery hickups or things not working properly?
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"0% battery after crashes" that is what was happening in the begging, so I thought it is the battery. I changed it to UB40
but everything's got worse. With the new battery I have crashes even when the battery is almost full.(but not always, for example I can play movie from youtube normally, but when I try to send sms or something else it crashes ).
Hard to believe that there is something with the new battery(I have it just one week+It took a month to ship from ebay).
I tried to flash another ROM, but still have freezes.
Last thing sometimes battery charges normally but then suddenly jumps to ~100%. Now I try to flash Stock ROM, but eventually soft bricked the phone. (+had "battery low" in fastboot, while charging animation was saying 100%)
Where did you buy EB40?
____________________________________
It turned out that EB40 battery was bad, after replacing it with another one everything work
Ok, so I have had no issues at all since buying this phone at launch, and this randomly happened yesterday.
I was on my phone and checked the battery info as I do a few times a day, just to see what's using my battery the most, SoT, etc. I was at 87%, which was about right as it has been off the charger a few hours with some light use. A few hours later I noticed my actual battery icon was exactly the same, no drainage at all. I viewed my battery info, and the line was flat for a few hours and still said 87%, which is very inaccurate as I've been using it during those few hours. If I had to guess, I was realistically around 60-70%. Then, while looking at my battery info, it said 'battery critically low' and shut off. I plugged in the charger and the animation when the phone is off said 0%. I left it plugged in for like an hour, and turned it on and it still said 0%. I unplugged the charger and it immediately died. I was on pop rocks ROM when this happened. I then plugged it back in, because the phone would function as normal as long as the charger was plugged in. I booted into recovery and restored an old stock backup, even after that I'm having the same issue. I downloaded a stock ROM from here, wiped everything like normal, same issue. Here's the frustrating part -- I chalked it up to this battery being bad. But I have two batteries, and the other one I hardly ever use, but I've used it before and it was fine and normal. I put that battery in, I'm having the same stupid issue! I don't understand, no matter what ROM or batter I use, this is happening. This is so frustrating, I don't know what to do or why this is happening. The phone will not charge at all. Please, anyone I would greatly appreciate help. I searched for issues like this on Google and here but it's usually chalked up to a bad battery, but I know that's not the case here. I couldn't find the option in TWRP, so I downloaded 'battery calibrator' app and wiped my battery stats, still didn't help. Below is a link to picture of what it looks like when I charge it, it just stays like this. I've done it with fast charging on, off, and with the phone completely off, same result.
http://imgur.com/6375t5i [1]
Edit- One thing that was weird that also happened, was after I restored stock and then rebooted, I unplugged the charger and during the whole 'android is upgrading' thing where it shows the number of apps and such, the charger was unplugged and the phone stayed on for that entire duration. Then once it finished the upgrading thing, it immediately died. That is incredibly strange. Also someone mentioned maybe it's the charger plug in area not working properly, but that doesn't explain a battery going from ~70% to 0 instantly, and the phone not recognizing a charged battery and showing 0% even unplugged.
Also, in addition to everything above, even though I'm certain it's not a battery issue, I bought another official Samsung battery just because I really don't want an 800 dollar paper weight, and I know the battery was somewhat charged when I got it, and I put it in and have the exact same issue. I also just flashed stock firmware via Odin, same issue. I was able to do all of that with my USB plugged in -- but as soon as I unplugged it the phone turned off. This is so frustrating, I can't explain how much I would appreciate help, and maybe even send some money via Paypal for an answer to a fix.
Does anyone have any idea? Please, any suggestions would be greatly appreciated. I have heard maybe it's the charging port on another site, but that would only explain it not charging, not the sudden and instant drainage of two batteries that were both over 60%. I would really appreciate any suggestions.
It could just be something wrong with the phone itself. Bring it to a tmobile store.
I replaced the battery in my Droid Turbo yesterday, and when I put in back together, it wouldn't turn on or charge. After doing some research, I realized that completely dead batteries can't be charged by the phone, and assumed my new battery was totally discharged. But when I put the old battery back in (that still had over 50% charge) it still did the same thing. I have searched high and low for an answer to this, and I can't find anything helpful. My phone is rooted, and running CM13.
Does it show a charging emblem?
mrkhigh said:
Does it show a charging emblem?
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Yes, an empty battery with a lightning bolt it it, for the first few second after plugging it in. Then it vibrates and switches to an empty battery with a question mark inside it, and will stay that way until unplugged. I left it on the original Turbo charger overnight and still nothing in the AM.
With a different charger (one for a Motorola Droid Maxx) it now just blinks the empty battery with a lightning bolt. Never throws the question mark on the Maxx charger, but still can't get it to boot up. I can boot into recovery, but after I select an option, it shuts off and blinks the battery again.
Also, idk if this is important or not, but it's supposed to be power+voldown to get into recovery, but holding voldown by itself takes it into recovery.
Any chance you damaged the original battery removing it?
Agreed. Sounds like a bad battery or one that is miswired somehow (cold solder joint, burned trace, etc). You're probably just going to have to get back in there.
I opened it back up and didn't see anything that looks damaged, but I don't know much about hardware. I probably messed something up, though. I should just stick with software, modding, rooting, etc. Haven't bricked a phone yet, but this is the second one I've ruined by taking it apart.
Thanks guys! And by the way, I did just join to ask this question, but I've been reading these boards for 4 years now, and have learned a lot. This is the first place I go for any android questions, ROMs, etc.
Sorry to hear that. Soldering seems easy, but requires a bit of skill that makes SMT work a bit harder. I wouldn't give up yet - I'd say give it another shot if you can... can't break it any worse, after all! I saw a few videos online about SMT soldering (from ifixit, I think) - the skills there look like they might help, in general...
Delrei said:
I replaced the battery in my Droid Turbo yesterday, and when I put in back together, it wouldn't turn on or charge. After doing some research, I realized that completely dead batteries can't be charged by the phone, and assumed my new battery was totally discharged. But when I put the old battery back in (that still had over 50% charge) it still did the same thing. I have searched high and low for an answer to this, and I can't find anything helpful. My phone is rooted, and running CM13.
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Were you able to fix this? I ran into the same problem.
Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!
Attached is an image of my battery stats for reference. Thanks!
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
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Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
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Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
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Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?
No one?
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
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Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
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A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
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Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!
For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
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I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?
No one?
Are you using custom rom or stock one?
mubaidr said:
Are you using custom rom or stock one?
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I am on Stock ROM.
It's never too late
sh_obaid said:
I am on Stock ROM.
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Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!