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Hi all, I recently installed MobileIron on my Xperia Z to get work emails etc. I am running Android 4.2.2 When i had done testing, i decided to remove Mobileiron and deactivated it and uninatslled it, this was ll fine. As part on the setup of MobileIron, my phone had to be Encrypted and this went through fine also. The issue now is that if i go into Security and look under Owner Info>Encryption, it says Encrypt phone (Encrypted) and i have no option to decrypt. If i tap on "Encrypt phone (Encrypted)" nothing happens. anyone any ideas on this? Thank you!
The reason why you had to encrypt in the first place was because your corporate policy required it ... i.e., your IT department configured your MobileIron server to require encryption on your device, so once registered with MobileIron, you had to adopt the corporate policy.
I don't know of any Android devices that allow for decryption. That said, there's no good reason to decrypt. You are getting a security advantage with no real negatives. In theory there could be a micro-penalty in the battery consumption or i/o speed but in reality it's not going to be noticeable.
If you really can't stand the idea of encryption, you need to do a full factory reset. You'll lose all your data during that process so you'll want to backup first and restore once complete.
jsirota said:
The reason why you had to encrypt in the first place was because your corporate policy required it ... i.e., your IT department configured your MobileIron server to require encryption on your device, so once registered with MobileIron, you had to adopt the corporate policy.
I don't know of any Android devices that allow for decryption. That said, there's no good reason to decrypt. You are getting a security advantage with no real negatives. In theory there could be a micro-penalty in the battery consumption or i/o speed but in reality it's not going to be noticeable.
If you really can't stand the idea of encryption, you need to do a full factory reset. You'll lose all your data during that process so you'll want to backup first and restore once complete.
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Thank you for your response
The reason i was looking to do this is that i also have a Samsung Galaxy S4 and with an identical setup, there is the option to Decrypt so i was wondering if i missed something.
osheaj said:
Thank you for your response
The reason i was looking to do this is that i also have a Samsung Galaxy S4 and with an identical setup, there is the option to Decrypt so i was wondering if i missed something.
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agree. i used samsung galaxy note before with mobilelron. the same setting for my new xperia z but i cannot find the decrytion command
OK, this is not strictly a OP3T problem but that's where it happened to me. I run Norton Mobile Security on my phone, which is encrypted. Just recently enabled Web Protection to see if that would help speed up the incredibly long time Norton takes to analyze links before it allows pages to load. When I set it up and enabled Norton Security Services in the Accessibility menu, there was a fine-print screen that said Norton would be taking over some of the lock screen functions. No big deal.
When I rebooted the phone, it went straight to Android, without asking for the encryption password. I booted into recovery, same thing. I tried disabling Norton Web Protection, still no password. Uninstalled Norton, still no password. The Security menu shows the phone is still encrypted, which I figured because the installation didn't take long enough to decrypt the phone, and because it doesn't work that way anyway.
I tried this first on an LG G2 running Lineage 16 , but didn't notice the lack of the password prompt until it was too late, and I had done the same thing to my daily driver OP3T.
After about two hours on a chat with Norton support, they escalated me up to senior support, and said I'd get a call back in a couple of days.
So, I turn to this group. There's only one way I can explain this behavior: it appears Norton Mobile Security might be modifying the bootloader to preload the encryption password and bypass the prompt. This effectively disables decryption, since anyone can now boot my phone into recovery and ADB pull whatever they want.
The phone is fully functional, but also wide open. Short of copying everything off the phone, resetting and starting from scratch, does anyone have a suggestion? I do have TWRP backups that include the bootloader, but I don't want to overwrite the bootloader if that risks breaking the encryption entirely and locking me out of my phone.
In the meantime, be careful with Norton Mobile Security!
If memory serves me right (ha!), disabling the boot password is supposed to happen when you enable any accessibility settings...
That makes sense. The warning looked like standard Android boilerplate. Is there a way to re-enable the password prompt?
mobilityguy said:
That makes sense. The warning looked like standard Android boilerplate. Is there a way to re-enable the password prompt?
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Yes, disable whatever accessibility setting you enabled. It's got nothing specifically to do with Norton....
Didgeridoohan said:
Yes, disable whatever accessibility setting you enabled. It's got nothing specifically to do with Norton....
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I disabled everything I could find related to accessibility - the Norton services and the Android accessibility shortcut. What am I missing?
Also, the problem affects the recovery partition boot, which has also stopped asking for the encryption password but decrypts the phone must fine. Doesn't seem like changes to the Android options would change that.
You might have to reenable the boot password in the security settings as well.
Didgeridoohan said:
You might have to reenable the boot password in the security settings as well.
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Yes! That did it. Opening the PIN option on the security screen brought up a prompt asking if I wanted to have the PIN prompt on boot. It now asks for passwords on both system and recovery. Thank you for the last piece of the puzzle.
Someone else having problem with Nokia 2.1, it is most annoying thing ever. It is so slow even the start ringing is skip first call.
I try wit hard reset.. same thing. What to do ?
Oki doki Ill do it, btw it is with Android 10 LOL!
Lolerhy said:
Oki doki Ill do it, btw it is with Android 10 LOL!
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Android 10 is part of the problem. It's wasteful with resources ie scoped storage.
I'm still running on Pie...
Hard resets generally fix nothing that some troubleshooting can't fix except virus/trojans and old loads.
Use what tools you have to sort out what's eating into your resources.
Try Karma Firewall, it's free and ad free. Almost no battery usage. It's useful in finding power and bandwidth eating hogs. You can block their internet connection if not needed.
It's logging feature may not work with 10 (runs well on Pie) not sure.
btw if going to downgrade which version will be good Android 7 ?
OEM button is grey..
I choice to got 8.1 stock rom, if find a way to turn OEM unluck.
I saw a setting in Developer options - Automatic updates... I see how this phone got android 10... Even have option for when wifi working also mobile data working "for better and faster switching"
Hey all,
In case you don't know what WhatsApp Web is, basically you can use an existing WhatsApp account via browser on your pc, same as you would from your phone. This requires the phone internet connection to be alive.
So I've got my Xiaomi Redmi Note 10S for about 2 weeks and I noticed that when I'm using WhatsApp Web and my phone screen is locked, I keep getting 'Phone not connected' notification. It goes away when I unlock the phone.
It happens quite randomly though, not always, I can't seem to determine any regularity. This did not happen on my previous phone, I also tried with 2 different laptops and different networks and it still occurs. I've also disabled all battery saving possible, WhatsApp set up to no restrictions in the background.
Any idea on what else I can do to fix it?
kurdemol94 said:
Hey all,
In case you don't know what WhatsApp Web is, basically you can use an existing WhatsApp account via browser on your pc, same as you would from your phone. This requires the phone internet connection to be alive.
So I've got my Xiaomi Redmi Note 10S for about 2 weeks and I noticed that when I'm using WhatsApp Web and my phone screen is locked, I keep getting 'Phone not connected' notification. It goes away when I unlock the phone.
It happens quite randomly though, not always, I can't seem to determine any regularity. This did not happen on my previous phone, I also tried with 2 different laptops and different networks and it still occurs. I've also disabled all battery saving possible, WhatsApp set up to no restrictions in the background.
Any idea on what else I can do to fix it?
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Hay, you might want to try this. Enable Developer mode-> disable miui optimization (its at the bottom)
pravin_pran said:
Hay, you might want to try this. Enable Developer mode-> disable miui optimization (its at the bottom)
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thanks for the suggestion, I had it disabled already and it wasn't helping. In the end I gave up the vpn, I had it only for ad blocking and I switched to using adguard dns
For anyone finding this thread in the future - the vpn I was using was Blokada, there are many reports in the web about miui 12 killing the background process despite disabling all optimizations.
There's a response from Blokada team on reddit that suggest some other workarounds but I haven't tried them and can't confirm if they work
https://www.reddit.com/r/blokada/comments/hri0sc
exclude from battery optimization -> check
enable Keep alive -> check
pin in recents
activate Blokada through QuickSettingsTile
enable Always-on-VPN for Blokada
set up a Widget for Blokada
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I have two OP's now, an 8T and 10 Pro, both on Android 12. While the 10 Pro came with 12, the 8T was just recently upgraded.
Neither of them will start Android Auto without me first unlocking the phone. This problem only started on the 8T after the 12 upgrade and then the minor update that followed.
I noticed when I unlock my phones the popup to specify what type of USB connection pops up, (charge only, file transfer, etc) - so wondering if this is part of the problem? I tried setting the default to file transfer which is the option for Android Auto, but I still have to unlock the phone every single time I connect to my car.
Did something change between 11 and 12 that would make this happen? Is this a bug?
Does anyone else have this issue, or a resolution idea?
TYIA
Try disabling the screensaver on your phone. I had similar issues on my OnePlus 7Pro, though not on Android 12. After I disabled the screensaver, it connected fine.
gocoogs said:
Try disabling the screensaver on your phone. I had similar issues on my OnePlus 7Pro, though not on Android 12. After I disabled the screensaver, it connected fine.
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Thanks but I'm not sure what you mean by screensaver? Oxygen OS, at least, doesn't have anything like that in settings. We have a "lock screen" but I need security on my phone so I can't disable that.
I did find a "trusted devices" section where your phone will remain unlocked when it detects things like a location or connected device. I added my car to this, but it still doesn't work. "Trusted Devices" still requires you to unlock phone once before it works properly once connected, just like my Android Auto is doing
I went into developer options and set the default USB configuration to charging/Android Auto. It still shows when you plug it in but my phone still works with the screen off. Also, check the settings in AA as there is one which you have to toggle for starting Android Auto when the phone is locked.