Screen and Sound Issues - Galaxy Note5 Q&A, Help & Troubleshooting

Hello,
I am not sure what is causing my issues. Once in a while, the top left screen corner (about 0.5" x 0.5") is not registering my touch and there's no sound from the device. The phone is a N920I rooted with arter97 11.0 kernel. My temporary solution is to clear all background apps. Try googling the issues but to no avail. I also tried opening all apps and I could not replicate the issues. The phone has to sit idle for a little bit before it happens.
Anyone with similar problem?
Thanks.

aukyew said:
Hello,
I am not sure what is causing my issues. Once in a while, the top left screen corner (about 0.5" x 0.5") is not registering my touch and there's no sound from the device. The phone is a N920I rooted with arter97 11.0 kernel. My temporary solution is to clear all background apps. Try googling the issues but to no avail. I also tried opening all apps and I could not replicate the issues. The phone has to sit idle for a little bit before it happens.
Anyone with similar problem?
Thanks.
Click to expand...
Click to collapse
Hey! I have the same problem but my device is not rooted.

SomeAsianDude said:
Hey! I have the same problem but my device is not rooted.
Click to expand...
Click to collapse
I could not believe this is only myself and someasiandude are affected by this. BTW, i believe my N920I came from Singapore.

Related

[Q] Galaxy Note not waking up?

I can't put my finger on this issue I've been having with my Note.
Don't get me wrong, this device is a godsend!
The problem I've been having is that sometimes when I take my Note out of my pocket and try to press the unlock or menu button it doesn't show anything on the screen. I've read about people having issues with delay before it pops up, but it doesn't pop up even after 10 seconds or a minute, it feels like the device 'hangs' or doesn't want to wake up. The only way I can turn the phone on again is by pressing the unlock button for like 10 seconds and the phone reboots.
I thought it was a problem with Green Power, I thought it maybe had issues turning off the wifi or data when the screen was locked and that the service would cause the OS to crash or 'hang'. When I look at my battery history after the reboot it shows that I lost a significant amount of battery (5-15%, depending on how long it took for me to 'discover' the crash) and there's a 'jump' in the graph.
Things I've tried:
Stock rom - problem persists
Different kernels - tried all the kernels available in the market including stock, problem persists
Add a bit of paper between back-cover and battery (to make sure it doesn't lose contact)
Checked if there was dust between battery connections
Tried different sim card
Tried disabling wifi and data all day (mysteriously persists)
DIfferent governors (ondemand and interactive) (the phone reverts to default governor after the forced reboot, normal? i have my phone set to interactive on boot, but somehow it skips that after the forced reboot)
I've attached a picture of the battery graph. According to the stats there's a 25 minute gap where the phone was 'stuck' and you can see that the screen was on and active for that duration.
There are NO funny apps running in the background, this is is a clean install with some standard Samsung apps frozen.
tl;dr version: phone randomly won't wake up; battery loss after forced reboot;
I might have found the issue myself. Now when I come to think of it, I think it always occurs after I've been in my car for like a 30 min drive... Maybe the phone is having trouble switching networks? Anyone know what might be causing this?
Or better yet, how can I research this issue? Can I enable some logging somewhere to track this?
I had the note for about 10 days and today, about 1 hour ago it happened to me for the first time. I tried the home button to wake the screen but nothing, tried the power , nothing and holding the power but nothing happened. I had to pull the battery.
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
tamarian said:
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
Click to expand...
Click to collapse
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
I'm on stock room and unrooted. Like I said first time it's happened.
i've had the GNote since 4 days now , and yesterday same thing happened as the device was in my pocket and i couldnt wake it up at all , battery pull solved it.
im on stock , non rooted
I can't believe that we are the only ones with this issue. Anyone else? OR better yet, how did you resolve it?
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
kirkla79 said:
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
Click to expand...
Click to collapse
Thanks for your reply. I did some research, and apparently it had to do with static being built up in the screen from wearing it towards your body in your pocket.
This issue was that you couldn't swipe the lockscreen cause the touch screen wouldn't respond. The problem we are having is that the screen won't even turn on and that the system locks up.
Same issue here with my 2 days old Galaxy Note, that's how I found this forum. In my case it went from not waking up occasionally to every time WIFI was ON (I did some experimenting with settings to see which one could be the one causing the problem). But then...occasionally it would not wake up even with WIFI OFF: very annoying. And this is my first Android, so I didn't have any custom anything, pretty much same as out of the box when I got it The only solution was to reset the handset. And definitely has nothing to do with having it in my pocket as I don't carry it in my pocket. Rang Samsung, they told me it was faulty, I returned it. Now I'm concern the next one is going to have screen issues? As so many people complain in this forum? we'll see.
My issues have been resolved after flashing AbyssNote 1.4 and when I stopped using System Tuner. I've started using Voltage Control instead and now I'm not even having problem @ 100Mhz undervolted 50mV from stock.
Same problem with my wife's Gnote, totally stock, just a small handful of apps installed. Happened twice, about a week apart.
She does a lot of travelling, maybe you're right about that. But it happens after she gets home when it's still OK.
Had the same same issue twice in two days and had to do a battery pull, just did a master reset and re -installed the applications manually, so far so go.
YOu guys think its a hardware or a software issue?
Hmm.. Happened to me too about three times in the last two weeks. I am on stock rom but rooted, and running Green Power. Hopefully samsung will fix it in the next updates. Seems like a software bug to me. Maybe not enough juice when in deep sleep?
metus666 said:
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
Click to expand...
Click to collapse
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
neunzehn77 said:
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
Click to expand...
Click to collapse
problem is it also happens on stock rom.
mfractal said:
problem is it also happens on stock rom.
Click to expand...
Click to collapse
It's very well possible that the stock kernel has faulty settings for the CPU. Haven't had the problem again with AbyssNote 1.4 and Voltage Control (even with custom cpu frequencies)
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
qazkamakazi said:
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
Click to expand...
Click to collapse
at this point we're just guessing, there haven't been any official confirmations of the problem as far as i know.
But if it's so accute that it keeps happening all the time you must have a faulty device.. call samsung ?

S6 unresponsive

My S6 randomly becomes unresponsive, it seems to happen most while charging. But when it does, the power button doesn't do anything. The only way I've found to get it working is to hold down power and volume down.
Only started happening after 5.1.1 update.
Full stock..
Any ideas what's causing it? Anyone else experiencing it?
Ensomniacc said:
My S6 randomly becomes unresponsive, it seems to happen most while charging. But when it does, the power button doesn't do anything. The only way I've found to get it working is to hold down power and volume down.
Only started happening after 5.1.1 update.
Full stock..
Any ideas what's causing it? Anyone else experiencing it?
Click to expand...
Click to collapse
Factory reset!
Same issue. Tried factory resetting and the problem still persists...
Same problem here. Not necessarily when I charge. Hangouts is a wreck, takes forever to launch and when it does, it lags. The keyboard also sucks and lags.
Random app crashes, this phone is wearing me out. Not sure if it's hardware, or if I should just root and send it back.
Edit: it also switches to 4G when there's a great LTE signal and it will NOT switch back unless I toggle the network in settings.
5.0.2, rooted and modified ram managment settings from the thread in general discussion. phone is slow af after an hour or two of use, a reboot fixes it temporarily but it's still consistently terrible. would love some kind of fix for this :-/
Ensomniacc said:
My S6 randomly becomes unresponsive, it seems to happen most while charging. But when it does, the power button doesn't do anything. The only way I've found to get it working is to hold down power and volume down.
Only started happening after 5.1.1 update.
Full stock..
Any ideas what's causing it? Anyone else experiencing it?
Click to expand...
Click to collapse
My s6 is fine. No lag and responsive while charging. Didn't have problems while on stock but I'm currently running XstreStoLite Odex
postmastergeneral said:
5.0.2, rooted and modified ram managment settings from the thread in general discussion. phone is slow af after an hour or two of use, a reboot fixes it temporarily but it's still consistently terrible. would love some kind of fix for this :-/
Click to expand...
Click to collapse
Have you tried without using the mod?
Make sure it is not an app causing the issue for anyone who has this problem
Sent from my SM-G920T

Top left corner will not respond randomly

I been having this annoying issue with the top left corner not responding to touch. This will often happen when I'm in a app or have multiple apps open. This never happened before. Until I got this replacement device. Has anyone else experience this issue?
can you remember if you were plugged in to the power source? I've had that few times using the phone while charging. unplug it then problem goes away. I think it's a known issue from the LG OS/software. it happens rarely so I don't really see that as a problem but surely a bug needs to be fixed.
I am having the same exact problem with my S6 edge. And looking around the Web, I've found that many others seem to be having the same problem with various devices. The only common link I've seen so far is lollipop.
Even if you rotate the screen, the dead area moves with the rotation and you still can't click on that area to access the menu, etc.
Of course, I can't find anyone official to acknowledge the problem, so I'm not sure what we can do.
Wow that's sucks. A buddy of mine is having the same issue with lollipop 5.1 I'm having this problem now after getting a brand new unopened lg g4.
Kingaries79 said:
I been having this annoying issue with the top left corner not responding to touch. This will often happen when I'm in a app or have multiple apps open. This never happened before. Until I got this replacement device. Has anyone else experience this issue?
Click to expand...
Click to collapse
I had the same issue a few days ago. This was after I flashed back to stock and just finished adding all my apps back. I don't know if flashing back or adding an app caused it. All I did was kdz back and my top left corner started working again.
Try to remove facebook messenger , restart and try it will be solved (worked with me )
FB Messenger is definitely the problem. I can pretty much guarantee it. Been testing it here and that's what I keep seeing as the cause of the issue.
samseed101 said:
FB Messenger is definitely the problem. I can pretty much guarantee it. Been testing it here and that's what I keep seeing as the cause of the issue.
Click to expand...
Click to collapse
How did you come to that determination?
Kingaries79 said:
How did you come to that determination?
Click to expand...
Click to collapse
The short version, a buttload of testing with various different phones between myself and other digital forensic examiners. Can't exactly say WHAT is causing it in their code. But we can comfortably say that it is being caused by the app. We have some speculation as to the problem, but not enough to exactly pinpoint it. But we can comfortably saw that it's Facebook Messenger.
I uninstalled the app and my screen started to work properly again. Kinda wish I knew this 3 replacement phones ago.

Phone frequently hangs or touch screen unresponsive

I'm experiencing hangs or touch screen unresponsive, I think its the touch that stops responding unless you lock and unlock the phone.
I have three weeks with the phone and started yesterday right after a Factory Reset. Before that, it never happenes.
Today its better but still happen
Attach an image with the touch's firmware version
Has it happened to you?
Zisco0011 said:
I'm experiencing hangs or touch screen unresponsive, I think its the touch that stops responding unless you lock and unlock the phone.
I have three weeks with the phone and started yesterday right after a Factory Reset. Before that, it never happenes.
Today its better but still happen
Attach an image with the touch's firmware version
Click to expand...
Click to collapse
Check with the service center if it's a hardware issue or not.
Sent from my Nokia 7 plus using Tapatalk
K.khiladi said:
Check with the service center if it's a hardware issue or not.
Sent from my Nokia 7 plus using Tapatalk
Click to expand...
Click to collapse
It is practically impossible in my country
I have been researching and I have found several comments from people who are exactly the same, check the following link
https://community.phones.nokia.com/...s/7000023755/page/2?url_locale=#reply-to-post
Zisco0011 said:
It is practically impossible in my country
I have been researching and I have found several comments from people who are exactly the same, check the following link
https://community.phones.nokia.com/...s/7000023755/page/2?url_locale=#reply-to-post
Click to expand...
Click to collapse
same thing happens to me from time to time, i have the phone for 8 days now, it started maybe 3 days ago, screen unresponsiveness happened maybe 4 times to this date
temp fix for me was downloading Google GO files and using it to delete cache, it works for now, no screen freeze up to this point
I think is not the same issue, I refer to touch issue thats come unresponsive some times until you lock and unlock screen. Now I'm testing android P which have another firmware for the touch panel. I will report later if dont presents the issue.
I installed the preview of the Android P developer and used it for two days and after a day of use I had the same problem, very disappointing, I went back to version 8.1, I do not understand why this happened, I never hit it, threw it, nor nothing. I was very carefully with it.
Has this issue been fixed yet?
We have a few of these phones in our family and one of them is doing this sporadically, several times in a row and then it's fine for days.
I can't see a pattern as to when it happens though.
Short Question : any of you using the Nova Launcher? Ive got same problem but using the Nova Launcher since years. Yesterday i did a clean Nova Launcher (stable) install and not taking my Backup file... And my Problem with hanging (Touch panel not recognized often my Touch) seems gone. Dont know why but after testing a whole of things im trying the standard Launcher and it works better.. So i did a clean install of Nova.
Same issue, V07 Goodix-V1.017.20
I am having the same issue.
V07 Goodix-V1.017.20
schouwb said:
I am having the same issue.
V07 Goodix-V1.017.20
Click to expand...
Click to collapse
I had a Novatek V7 version with firmware V1.017.20 with unresponsivness of the screen when laying and got it replaced. Now it's also Novatek, but with Firmware V1.017.16. what version of Android you have? I am using 8.1 Oreo. Does the android update change the firmware version of the screen?
mikemanpl said:
I had a Novatek V7 version with firmware V1.017.20 with unresponsivness of the screen when laying and got it replaced. Now it's also Novatek, but with Firmware V1.017.16. what version of Android you have? I am using 8.1 Oreo. Does the android update change the firmware version of the screen?
Click to expand...
Click to collapse
I am running Android 9.
I am not sure if the update changed the firmware version of the screen.
Hi guys, do you guys Enable or Disable "Tap to wake" function? If not, try enable that function, maybe that help.
Same problem in my Nokia 5.1 Plus. automatically touched at top of time side and battery indicated area. and i cant open notification bar.
I turned ''Tap to Wake'' on and my screen has worked perfectly since then. So i think this is definetely bug, not HW problen.
has anyone managed to solve this? its diving me nuts since the past few weeks and i dont know what to do with it. I would try to fresh install the OS but if that does not fix it, ill loose everything (game saves and such) but dont fix it.
i noticed sometimes the screen does some kind of refresh and then it starts working again. But mostly i have to lock and unlock to get it working again.
magiQx said:
has anyone managed to solve this? its diving me nuts since the past few weeks and i dont know what to do with it. I would try to fresh install the OS but if that does not fix it, ill loose everything (game saves and such) but dont fix it.
i noticed sometimes the screen does some kind of refresh and then it starts working again. But mostly i have to lock and unlock to get it working again.
Click to expand...
Click to collapse
The only thing that worked for me was returning the phone untill the screen was replaced.
Everything else I tried (reset, reinstall, change settings, ...) led to the same problems after a while.
Hi there all ... My Nokia 7 plus device brightness go low automatically while loading anything or typing on WhatsApp ... It also happens when adaptive brightness is off.. give me a solution...
find solutions
Hi guys, please join my telegram group to find out a solution for this problem i have same problem with my tuch screen, send your details like me to my group: @nokiaproblem
My phone: nokia x7(8.1) (with global rom)
1.using unofficial theme (htc sense home)
2.using android 10
3.using password protection (pattern and finger print)
4.playing game with over 1gb data
5.using guard glass protection
6.and installed these apps:
Es file explorer Instagram
Uc browser WhatsApp
Telegram (plus) G camera
Mx player ki keyboard
Please send your details to group to see that what app is same to our devices
---------- Post added at 12:38 PM ---------- Previous post was at 12:33 PM ----------
magiQx said:
has anyone managed to solve this? its diving me nuts since the past few weeks and i dont know what to do with it. I would try to fresh install the OS but if that does not fix it, ill loose everything (game saves and such) but dont fix it.
i noticed sometimes the screen does some kind of refresh and then it starts working again. But mostly i have to lock and unlock to get it working again.
Click to expand...
Click to collapse
Please join to our group in telegram to find out where is the problem from,
 @nokiaproblem

[Q] Ghost Touches

Sometimes, when I wake up the phone, some ghost touches occur and those touches slide down from the right corner and back into the corner. this event repeats continuously and quickly. I turn the screen off and on again, everything is fine.
Sometimes a ghost touch occurs in the right corner, so I can't control the phone. I turn the screen off and on again, everything is fine.
This problem started after upgrading miui 12 globe rom from miui 11 globe rom using TWRP. Actualy i dont know the exact time.
I tried evolution rom but the result is the same. I tried the build.prop codes (touchcalibration, touchsize, touchpressure ...) but no progress.
If this is a hardware problem, why is it temporarily resolved when we turn the screen off and on. hardware problem should always be ghost touches.
Any solution?
Thanks in advance.
I have the exact same issue using Masik 14.0 but honestly it's not that annoying so far.
I've been having the same issue, I believe.
At first I just rebooted the phone and everything was good. But now it's happening more often and I simply lock and unlock the device and most of the times the problem stops.
I have the "MIUI Global 11.0.3.1" and haven't flashed anything so far, so I guess that's not why it is happening to you.
I've read somewhere on the internet that it would help to disable "MIUI Optimization" on the Developer settings. I've disable it today, but the issue already happened afterwards, so it doesn't look like a solution.
If anyone has further information on how to solve this, I'd like to hear it. It's not a big problem, but starts to be annoying, especially when you're writing or trying to do some important task.
I tried everything and decided that is the hardware problem. I relocked bootloder and installed stock rom. And sent it to service to change the panel. Now i am waiting…
mayrincir said:
I tried everything and decided that is the hardware problem. I relocked bootloder and installed stock rom. And sent it to service to change the panel. Now i am waiting…
Click to expand...
Click to collapse
Its problem of Miui 12
Stefke93 said:
Its problem of Miui 12
Click to expand...
Click to collapse
No. I am not agree with you. I turned to miui 11 stock rom and locked boot loader and factory reset. Ghost touch is still here.
My panel has changed, and there is no problem any more.
Hi, i have the same problem. Are you sure it's a hardware problem? After change the touch display, problem are disappear?
Thank you
intelinside70 said:
Hi, i have the same problem. Are you sure it's a hardware problem? After change the touch display, problem are disappear?
Thank you
Click to expand...
Click to collapse
Yes. After change the touch display, there is no problem anymore.

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