Very much like any other Android device, the Xperia phones also have a few common problems to be aware of. We will list common problems and show you how to fix them.
Problem: Wi-Fi dropping
A lot of Xperia Z owners have been complaining about a weak Wi-Fi signal. Some people have had trouble connecting to specific routers, but most people are finding that the signal drops frequently.
As for it, you need to go into Settings and turn off Stamina mode: that’s been known to mess with Wi-Fi on occasion. Then restart the router and the phone.
Problem: Poor battery life
This is the most common complaint with everyone. That’s particularly likely if your phone is draining dramatically overnight when you aren’t using it.
You should start by going to Setting > Battery and reviewing what is eating your power, if there is an obvious app, then you can tackle it.
Problem: Sudden death
A sudden death bug is reported with Xperia Z. The problem is that the handset goes to sleep and will not wake up no matter how hard you shake it, even with a power button and volume up hard reset.
Sony released a software update with a fix in it which you should get OTA automatically.
Related
So I'm on 5.1 stock and this is really annoying me now. Wi-Fi switches off randomly when screen is off. Wi-Fi always on is checked. Any suggestions?
Sent from my XT1095 using XDA Free mobile app
Is the battery saver option turned on? If so is it starting up to save your battery and killing wifi?
I'm also having this problem. My wifi is configured to aways on, I'm not using any battery saver and even initialized my device in security mode, but the problem continued, so it is not a 3rd party program problem. I even posted on official Motorola forums (and on a lot forums through the internet), but no one could help. I guess it is a bug on 5.1 because I didn't have this problem on 5.0.
I installed a program to solve this problem, but it needs to keep running:
https://play.google.com/store/apps/details?id=com.roamingsoft.manager
Use the wifi repair option. This is the only way that I find to solve this problem. I hope they fix it on the next version.
Sorry for my english.
muiriddin said:
Is the battery saver option turned on? If so is it starting up to save your battery and killing wifi?
Click to expand...
Click to collapse
Nope. No battery saver mode.
Sent from my XT1095 using XDA Free mobile app
pulley06 said:
Nope. No battery saver mode.
Sent from my XT1095 using XDA Free mobile app
Click to expand...
Click to collapse
I tried a few things to investigate this and without root on my device I'm potentially unable to get to logs that we could then compare. So since that approach didn't work, I have some environmental questions. Does the problem occur when you are carrying the phone in your pocket, or when it sits on a table unused for a period of time (or both). I'm trying to eliminate shaking causing the issue. You also mention that it happens with the screen off are you sure that it only occurs in that situation (that is a strange detail).
I can confirm this. It is as if the Wifi Always On setting did not work. When screen sleeps, 3G/LTE kicks in. When you wake the phone up, it'll go from 3G/LTE to Wifi. This has indeed arrived with 5.1, as 5.0 did not have the issue.
muiriddin said:
I tried a few things to investigate this and without root on my device I'm potentially unable to get to logs that we could then compare. So since that approach didn't work, I have some environmental questions. Does the problem occur when you are carrying the phone in your pocket, or when it sits on a table unused for a period of time (or both). I'm trying to eliminate shaking causing the issue. You also mention that it happens with the screen off are you sure that it only occurs in that situation (that is a strange detail).
Click to expand...
Click to collapse
Yeah it only occurs when the screen is off. The minute I switch on the screen I can see that it goes from mobile data to Wi-Fi even if Wi-Fi is on. Also, it is irrespective of where my phone is pocket or on a table top.
Sent from my XT1095 using XDA Free mobile app
I have a XT1094 (Moto X 2014) and have not noticed this. Based upon a post above you have the XT1095. We have the same Android version, just a different carrier version of the hardware. It sounds like when your device is going into one of the lower power states (the screen going off etc), the wireless is erroneously included in that transition. On my tablet I had a similar issue in that going to a lower power state would kill the sdcard which would then not properly reconnect when coming out of that lower power mode. If you prevented the tablet from going into that lower power state, the sdcard problem would not occur. Unfortunately the side effect was worse battery life in that case.
Do you have root on the device? If you do you might be able to do do a test similar to what I did on the tablet, however it would only prove the theory not solve the problem since worse battery life is an ugly trade off for a phone and the only way to actually change the sleep state transitions was to build a modified kernel that changed the sleep state itself (for my LG tablet one of the developers solved the issue and I just used the custom kernel provided)
Info on the "Sleep State" C-State is here https://plus.google.com/+PaulReioux/posts/9R8fjQdHDXD
For the tablet I had to disable the C3 (power collapse) sleep state, my post over there: http://forum.xda-developers.com/showpost.php?p=57719782&postcount=138
No idea if this will help...
I have an XT1095 stock 5.1 un-rooted, and I do not have this issue. I remember reading a similar thread here when 5.0 came out, so this is not a problem specific to 5.1. I don't know what is causing it, but it is clearly not a universal problem.
muiriddin said:
I have a XT1094 (Moto X 2014) and have not noticed this. Based upon a post above you have the XT1095. We have the same Android version, just a different carrier version of the hardware. It sounds like when your device is going into one of the lower power states (the screen going off etc), the wireless is erroneously included in that transition. On my tablet I had a similar issue in that going to a lower power state would kill the sdcard which would then not properly reconnect when coming out of that lower power mode. If you prevented the tablet from going into that lower power state, the sdcard problem would not occur. Unfortunately the side effect was worse battery life in that case.
Do you have root on the device? If you do you might be able to do do a test similar to what I did on the tablet, however it would only prove the theory not solve the problem since worse battery life is an ugly trade off for a phone and the only way to actually change the sleep state transitions was to build a modified kernel that changed the sleep state itself (for my LG tablet one of the developers solved the issue and I just used the custom kernel provided)
Info on the "Sleep State" C-State is here https://plus.google.com/+PaulReioux/posts/9R8fjQdHDXD
For the tablet I had to disable the C3 (power collapse) sleep state, my post over there: http://forum.xda-developers.com/showpost.php?p=57719782&postcount=138
No idea if this will help...
Click to expand...
Click to collapse
Don't have root. And have never rooted the device either. Somehow I'm just massively dissapointed with 5.1
Doesn't seem like a finished product at all. Battery life has plummeted from 3.5-4 hours sot easily to barely making it 3 hours
Sent from my XT1095 using XDA Free mobile app
Had this problem suddenly in 5.0 and continued in 5.1, the only fix was back to 4.4.4.
This has been posted before.
http://forum.xda-developers.com/mot...d-5-1-bugs-t3075232/post61724472#post61724472
http://forum.xda-developers.com/moto-x-2014/help/wifi-off-phone-idle-sleeping-t3053603
Here is the link to Motorola Forums that I've posted:
forums.motorola.com/posts/791e7e30c7
Hopefully this bug gets fixed in Android M.
Same problem that I'm getting. I'm sending mine back to Motorola and you guys can try that too to see if they can fix it. Apparently there's a speical dedicated team working on Moto X faults in Germany.
Anybody have any news?
Is there a way to fix this problem without going back to 4.4.4?
I have a Nexus 6, flashed with the 6.0 factory image.
I have my wifi set to always on (for tmobile calling). After then screen locks it shuts wifi off. This is great for my battery but bad for my staying connected. At work cell coverage is spotty and without wifi always on I can get 30min + delay in getting text/calls. This has caused a few problems with my boss thinking im off screwing around and ignoring him.
Anyone else notice this? or have a way to keep wifi always on.
My wifi randomly drops since I updated to 6.0. It is annoying. I am not sure if it is tied to the screen shutting off or not.
Yeah it's getting supper annoying. I'm at wits end with it. Might flash back to 5
Probably it is related to this bug: https://code.google.com/p/android/issues/detail?id=188909
When I turned off my WiFi, it was still running, showed in the battery history detail. It was OFF, so I expect it's also OFF there. But it's not OFF. Although today, I don't have that problem.
So please STAR that bug to get more attention.
Have you all tried HellsCore kernel with the "old" WiFi drivers that he built? Apparently it resolved issues for people.
Happen to have a link? Had hoped to stay stock for awhile but ATM its killing me.
Hi community!
I've recently gotten my 2nd refurbished HTC One M7..
Here's a list of problems I am having using it:
-Power button is broken, so infra-red isn't working and I can barely turn the phone off/on with that button
-There is a custom rom installed, called soul rom/kernel, which is poorly translated and I can't find any English stuff about it only a Chinese site which I can't understand.. This soulrom causes the battery to last way shorter than the last one did, and it also causes the phone to overheat, a lot. Even though I put the soulrom -> kernel Thermal settings on Extra cool..
-The rear-camera is broken, not focussing, blurry and making a buzzing noise
-Phone calls don't work, only work with earphones. I can't hear the person who calls and they can't hear me..
-Since today, the Wi-Fi isn't working, so I can only use mobile network data which costs me quite some money..
The Wifi problem is this: Wi-Fi says it is turning on, but I can't stop it from turning on, and it is stuck on turning on, it won't turn on or off at all, I have tried airplane mode, rebooting, safe mode rebooting, hot reboot, rebooting from bootloader, rebooting from recovery, quite about everything..
I have searched quite a few forums and threads.. The power button issue is hardware-related so there is no fix for that probably..
The rom is fine but that might be the problem for phone call and/or wifi issue.. Might be..
Could use any help!
Thanks, Patrick.
Yes, this time old issue still exists for me, and it makes it where I cannot trust the phone. I've wanted to use my Nexus 6 as a daily carry, but have to use my LG G3 instead.
The N6 completely drops cellular signal after the screen turns off and goes into deep sleep. After waking the phone, it requires a reboot 90% of the time to get it to reconnect to cellular service. Rare occasions I can leave it for a few minutes, toggle airplane, and get it to reconnect, but by then a reboot is faster. Obviously, a phone that drops cell service when the screen is off is no good.
The fun thing is not ONLY is it dropping cell service, it maxes out the cell radio searching. If I don't notice it dropped service, the phone gets hot and the battery dies very quickly, this also happens in AIRPLANE MODE. Yes, even when airplane mode is on, I turn the screen off, cell service "dies" and the radio kicks on and searches for signal, gets hot, kills battery, all while in airplane mode. The battery information page shows blank for the signal meter while in airplane mode screen on, but turns red and shows indication the radio comes on when the screen is off.
The only "solution" I have is to constantly play music, or have it plugged in. Currently I have an 8 hour mp3 of pure silence playing on repeat. Naturally this keeps the phone locked at 300Mhz while the screen is off and never sleeps, but the cellular radio works as normal, stays cool, and battery drain is minimal, never disconnects. The problem is: doing anything that causes said silence to pause and not noticing/remembering. Watching a video, casting something, rebooting, etc. Also the phone never sleeping is generally not good, but I can't trust the media player not to sometimes stutter and then the signal drops out. You see my trust issues. While the phone is plugged in, which also prevents deep sleep, the phone is fine as well.
Oddly enough SOMETIMES the phone does as it should. I might check the phone and notice music is *not* playing, but the signal is fine, and the device has been in deep sleep with no problems. I've yet to isolate what causes it to stabilize, but after a reboot, it's back to its old ways.
Things I've tried:
Flashed ALL the official images. (Problem exists across them all.)
Tried a few custom roms
apps that hold a wakelock. (trying to keep it from sleeping, which worked, but signal still disappeared)
Removing, downgrading, upgrading, etc Google Connectivity Services.
Different basebands
Different carriers.
Other things I can't think of now.
Current Setup:
Pure Nexus (latest)
System mode root + Xposed system mode
Bootloader: moto-apq8084-71-21
Baseband: D4.01-9625-05.39+FSG-9625-02.113
Attached a logcat of it dropping signal after screen off, and luckily caught it regaining signal as well in the same logcat.
EDIT: Alright, can I get a moderator to move this threat to Q&A. I posted in Q&A and it appeared in General... Guess that's what I get for having multiple tabs open.
sim issue
yes, this seems to be issue with N6.. (issue is somewhat related to SIM card). Can you try without SIM card inserted?
Just sell the phone. Dont waste nerves trying to devug it.
I had similar issues, but switching to 2G helped.
To be honest, these smartphone issues have been things i have experienced with all brands.
From random reboots with samsung, cellular issues with LG to phantom clicks with sony. Not acceptable given the price.
So far, every smartphone has caused issues.
shadowcore said:
Just sell the phone. Dont waste nerves trying to devug it.
I had similar issues, but switching to 2G helped.
To be honest, these smartphone issues have been things i have experienced with all brands.
From random reboots with samsung, cellular issues with LG to phantom clicks with sony. Not acceptable given the price.
So far, every smartphone has caused issues.
Click to expand...
Click to collapse
I'm not the type of person to sell something with a known issue, that's as bad as selling a car that you know the transmission is about to go out. Since it's not my main phone, I don't let it really get my nerves, instead I use it as a brain teaser. Finding new and interesting ways to get it to keep working, but at the same time I would like to find an actual fix. In case I ever want to... y'know... sell it. I'm not going to sell a defective product. I have the experience and knowledge to actually use it, and on Fi it's a good backup. The wifi doesn't cut out so it still works if I'm around wifi.
Also, replying with "Meh just sell it" is a very unprofessional and indecent response on a large forum dedicated to helping people and making their lives with their phones easier, and learning new things along the way.
Skreelink said:
Also, replying with "Meh just sell it" is a very unprofessional and indecent response on a large forum dedicated to helping people and making their lives with their phones easier, and learning new things along the way.
Click to expand...
Click to collapse
I never said that you shouldnt disclose that the phone is defective.
I assume that goes without saying.
Secondly, my experience has been that such issues are unfixable.
When i had an LG phone with issues, the solution was to sell it as scrap/defective device.
From the looks of it, your issues are unique. I also have issues with connectivity and the solution was to switch to 2G.
However, it only happens with one network operator.
Also, this is a forum, you asked for advice, i gave it to you. You dont have to like it.
Oddly enough without any system changes or anything and with how long the problem has stood... It seems to be acting correctly now. Doing some tests with reboots, etc and it seems to be going to sleep fine and not losing signal. Will continue to monitor this oddness and if I figure anything out, I'll update this thread for any of those who might still have this issue.
Since two weeks ago, WiFi stopped working on my Mi 11 Ultra.
It worked for short time after having switched off over night, but now, no more chance.
When tapping WiFi button, the text "WiFi switching on" appears, but when checking status later again it is still off. Also mobile hotspot is not working, two seconds after tapping icon it switches off again Ang get message "failure".
Also sometimes GPS becomes unstable, looks like it only relies on mobile network, as I'm this case the position moves around almost 50 meters and sometimes is 100 meters off.
The only hint I found so far was to reset wireless/network settings, but this didn't change anything.
What changed since problem came:
- updated to latest version with May security update
- connected with my car's Android Auto which I just activated
- left mobile in car holder in summer while went away. On return it has switches off all apps due to overheat
Anyone an idea, whether this issue is software related what I could fix myself or is this hardware related so that I need to send for RMA?
- left mobile in car holder in summer while went away. On return it has switches off all apps due to overheat
It's not sw, it's hw caused by this
thanks, so I need to send it for RMA.
Shall not happen to devices at this price tag.
Thought possibly this is a known issue, bit what else I found in other forums is, that this is a common issue and some people had the mobile's mainboard changed twice already