HTC One problems - One (M7) Q&A, Help & Troubleshooting

Hi community!
I've recently gotten my 2nd refurbished HTC One M7..
Here's a list of problems I am having using it:
-Power button is broken, so infra-red isn't working and I can barely turn the phone off/on with that button
-There is a custom rom installed, called soul rom/kernel, which is poorly translated and I can't find any English stuff about it only a Chinese site which I can't understand.. This soulrom causes the battery to last way shorter than the last one did, and it also causes the phone to overheat, a lot. Even though I put the soulrom -> kernel Thermal settings on Extra cool..
-The rear-camera is broken, not focussing, blurry and making a buzzing noise
-Phone calls don't work, only work with earphones. I can't hear the person who calls and they can't hear me..
-Since today, the Wi-Fi isn't working, so I can only use mobile network data which costs me quite some money..
The Wifi problem is this: Wi-Fi says it is turning on, but I can't stop it from turning on, and it is stuck on turning on, it won't turn on or off at all, I have tried airplane mode, rebooting, safe mode rebooting, hot reboot, rebooting from bootloader, rebooting from recovery, quite about everything..
I have searched quite a few forums and threads.. The power button issue is hardware-related so there is no fix for that probably..
The rom is fine but that might be the problem for phone call and/or wifi issue.. Might be..
Could use any help!
Thanks, Patrick.

Related

Wifi causing trouble with O2X

I know that there are random reboot/freeze issues with this phone but I have noticed that my issue seems a bit different.
My phone goes into reboot loops and freezing only when I turn on the WiFi. I'm patiently waiting for the LG "update fix" but wanted some advice from the experts.
Im in afghanistan and only have until next week to return the phone. If it is a software issue then I dont mind waiting but if it is hardware then I dont want to get stuck with a 600.00 paperweight.
I know Im shooting in the dark but I really would appreciate some thoughts or advice.
BTW - I have had the same issues on custom ROM's and stock ROM's. I think I damn near flashed the phone with every possible thing i found on this board, haha.
well it seems like my issue is still isolated to wiFi. The phone has almost no reboots and very little freezes when WiFi is off. any ideas on if this is a possible hardware or software issue?
was it with every ROM you tried the same ?
It happens with every rom but I hate to get my hopes up but it seems to have start happening not as often. right now Im using this
[ROM][21/4-11]TK-ROM Vanilla + LG = true. v0.5.7 (Fr12)
couple of hours so far and it is better but not perfect.
Mine has just recently been randomly rebooting but was fine when I first got it. It never seems to reboot when I'm stationary only when I'm in the car or riding my bike. Twice it happened in the same location on the drive home from work which got me thinking it could be location related. The gps wasn't active at the time so I tried turning off wifi/cell tower location in the options. I managed a two hour bike ride with no reboots today whilst using gps tracking and listening to music. Yesterday the phone wouldn't go more than 10 minutes without rebooting.
Could it be bad location data in some mobile phone masts are making the phone crash due to a bug in the software?
Sent from my LG-P990 using XDA App

[Q]Update to 2.3.4 offcial version - wifi, gps, signal problems

Hello everyone,
So i upgraded my O2X like a month ago... and since then i have had issues with it...
I've upgraded to 2.3.4 from LG official updates... and since my upgrade i've got some serious issue's with my phone..
1. Alot of times i can't send any messages, and i have to retry like 2-4 times before it's working...
2. people can't call me from time to time.... it just hang's up from the person trying to call me...
3. sometimes when talking to somebody, the sound get's all wierd like a scrathing sound with other mixed wierd other sounds... it goes like that for about 5-15 seconds.. Then it stops and and often then i can't her the other person anymore... but sometimes it also goes back to normal..
4. Signal is lost sometimes... the signal bar indicates that their's no phone service.... and then comes back after like 5-15 seconds...
5. wifi aint working anymore... can't use the internet..
6. today i needed to use the gps... but when it finally has found the route i need.. it aint "updating" where im driving..... so i have to close the gps, and then start it again so i can get a update of where the car is located.. its like a "still picture" if you get me...
Please note that i have NOT done any factory reset of the phone after 2.3.4 upgrade... as it cant be true that i need to do such thing everytime an update is launched from LG just to get the phone working....
i dont have anything else installed, like CM or even rooted or anything.. its all stock rom from LG...
Anyone has some ideas or clues of how i can fix these issues?
i have met all of these issues as well. i have to add another issue,"wifi turn off automatically".
Sent from my LG-P990 using XDA App
have you been able to fix some of the issues abczhou?
abczhou said:
i have met all of these issues as well. i have to add another issue,"wifi turn off automatically".
Sent from my LG-P990 using XDA App
Click to expand...
Click to collapse
Maybe a stupid comment of me , but have you already looked at the wifi-advanced settings? because there you can switch off the "wifi power saving or sleepmode".
You should also check all settings because everything is put back to factory settings..
same freaking issues
What a fail from LG. I bought this phone recently for my wife and I was accusing her being crazy!
I changed all the settigns in wifi for battery effeciency to keept it always on no matter what! wifi keeps disconnecting at times. Even during skype calls and needs to restart wifi(deactivate->activate).
Anyone having a solution for that issues? Otherwise a custom ROM is going to solve this? And if so please propose one for simple use.
It is so FAIL from LG releasing a ROM hat does not work as it should with default values. Android is for users also, not just geeks.
SotirisBK said:
What a fail from LG. I bought this phone recently for my wife and I was accusing her being crazy!
I changed all the settigns in wifi for battery effeciency to keept it always on no matter what! wifi keeps disconnecting at times. Even during skype calls and needs to restart wifi(deactivate->activate).
Anyone having a solution for that issues? Otherwise a custom ROM is going to solve this? And if so please propose one for simple use.
It is so FAIL from LG releasing a ROM hat does not work as it should with default values. Android is for users also, not just geeks.
Click to expand...
Click to collapse
Have you done a 'factory reset' since you updated the device?
You shouldn't lose any stuff on the card, only the applications that were on the phone as such. (But better than sorry to make a backup just in case). Oh of course you will lose contacts unless they are synced with another source as well).
GPS> Make sure you leave the GPS turned on ALL the time. It won't use it unless it has too, and if you start the phone with gps turned off, it won't connect to gps properly. Wifi ? er.. perhaps you need to go into the wifi settings and have a fiddle around with the sleep mode? Or perhaps increase the screen timeout so it doesn't keep disconnecting the wifi so often?
Get a Samsung for sure!!
Scougar said:
Have you done a 'factory reset' since you updated the device?
You shouldn't lose any stuff on the card, only the applications that were on the phone as such. (But better than sorry to make a backup just in case). Oh of course you will lose contacts unless they are synced with another source as well).
GPS> Make sure you leave the GPS turned on ALL the time. It won't use it unless it has too, and if you start the phone with gps turned off, it won't connect to gps properly. Wifi ? er.. perhaps you need to go into the wifi settings and have a fiddle around with the sleep mode? Or perhaps increase the screen timeout so it doesn't keep disconnecting the wifi so often?
Click to expand...
Click to collapse
I will try this when I return from my trip. As I remember I have deactivated sleep mode of WiFi and gps is always on also.
Stay away from this suckiing LG!! Get a samsung!

[FAQ] - Known bugs & issues for the HTC ONE (M7)

Like every other device on the market, the HTC ONE is not perfect, both at device and software levels it is likely that some glitches and hitches will be discovered, this is exactly the place to report those bugs. It is important here to distinguish between a bug from the device and a bug from an XDA ROM developer, the latter case must be reported in the appropriate topic and not here.​
Confirmed or Known BUGS:
BUG : I find that on the odd occasion my back button or home button becomes dead.
SOLUTION : Have a read HERE​
BUG : Beats causes a hissing background noise, most noticeable at low volumes.
SOLUTION : Some say disabling WiFi and re enabling it solved their issue.​
BUG : Bluetooth streaming audio issues, audio keeps cutting out.
SOLUTION : Some has solved this by disabling the energy saving options or simply turn OFF WiFi. To discuss this issue click HERE​
BUG :
SOLUTION :​
BUG :
SOLUTION :​
Post your bugs and issues and if they get confirmed frequently I will add them to this list.​​
I find that on the odd occasion my back button or home button becomes dead. This usually fixes itself immediately when shifting to another screen or something. A minor inconvenience.
Other than that I've not experienced anything else.
I find that on the odd occasion my back button or home button becomes dead. This usually fixes itself immediately when shifting to another screen or something.
Click to expand...
Click to collapse
Also beats causes a hissing background noise, most noticeable at low volumes.
Xperia23 said:
I find that on the odd occasion my back button or home button becomes dead. This usually fixes itself immediately when shifting to another screen or something. A minor inconvenience.
Other than that I've not experienced anything else.
Click to expand...
Click to collapse
try this
http://forum.xda-developers.com/showthread.php?t=2231832
Thank you guys, OP updated.
the cursor jumps into false positions, when i drag it to one. (keyboard)
Sometimes my keyboard disappears, when i was writing and no i didnt pressed back or anything like this.
o2 v1.27 firmware
I had a weird issue in the car the other day
I was using the USB plugged into a Fiat 500 which has the Blue & Me system. I wasn't particularly bothered about having sound through the speakers, I just wanted to charge.
The stereo turned on anyway, and I was having random directions given through the stereo, with the Highlight Video music in between!! And then the ACTUAL directions coming through the phone speakers. I just turned the stereo off but it was really weird
Martin
I've had problems with random restarts and WiFi not connecting/WiFI settings freezing. Not allowing WiFi to be switched off during sleep seems to have cured it.
HTC One M7 speaker
I got my new HTC one the othe day from Harvey Norman and I have noticed that the bottom one of the two speakers cuts in and out and if you press on it then it works, but this is for all audio has anyone had this issue or know why it is happening?
Thanks
I got my HTC One last week and the wifi signal is really weak. When I am at 5mt from the hub (virgin media) I bearly have a signal.
My boyfriend's Xperia Z (with known wifi issues) has more signal at the same distance.
Anyone else experiencing this?
Phone in pocket after call
I am surprised no one has reported this annoying bug:
1) Have the phone in the pocket
2) Listen to music via the provided headphones (same if you use bluetooth)
3) Someone calls you and you answer via headphones button
4) After you or the other party hangs the phone, the phone turns on in the pocket.
VERY annoying!!! Please report this bug to HTC (I already did)
Otherwise I just LOVE this phone!!!
Problems charging phone and file transfers.
Ive had my HTC One for just over 2 months now. Havent had any issues besides the back button not responding. But just the last few days out of the blue, i am unable to charge my phone using the provided htc micro usb cbale that came with the phone to charge my phone. Keeps saying to use supported cable or doesnt detect my phone at all. It wont even charge through the wall power point using the adapter and cable provided. Ive attempted using other micro usb cables from previous devices and still no luck. Only way to charge my phone is using the extend battery pack.But have to restart my phone before charge otherwise it wont detect usb connection.
I also unable to copy and transfer files from my phone to pc also due to the usb cable and detection issue.
Has anyone else here experienced the same issue?
If so,how did you resolve the issue?
ive contacted HTC Support and still waiting on a response.
xqlusive84 said:
Ive had my HTC One for just over 2 months now. Havent had any issues besides the back button not responding. But just the last few days out of the blue, i am unable to charge my phone using the provided htc micro usb cbale that came with the phone to charge my phone. Keeps saying to use supported cable or doesnt detect my phone at all. It wont even charge through the wall power point using the adapter and cable provided. Ive attempted using other micro usb cables from previous devices and still no luck. Only way to charge my phone is using the extend battery pack.But have to restart my phone before charge otherwise it wont detect usb connection.
I also unable to copy and transfer files from my phone to pc also due to the usb cable and detection issue.
Has anyone else here experienced the same issue?
If so,how did you resolve the issue?
ive contacted HTC Support and still waiting on a response.
Click to expand...
Click to collapse
Sounds like you have accidentally bent some pins in the connection, potentially hardware not software related. I'd return for exchange.
2G connection issues
I have no idea whether its my ONE's problem or of the connection provider........ I cant use my 2G connection, it connects and disconnects at its will........Is there any way to test whether my ONE has any problem?
Strangeness with touch screen sounds
I may be the the only one.... but I like a click sound when the touch screen is presssed for a command. This works alright on my Sensation (pyramid) but not on my new HTC (M7).
There is sometimes a very very faint noise about a second or more after touching the screen for a command, kind of a delayed reaction? Anyway no amount of tweaking volume controls or using any sound mod produces a decent loud click sound. I revert any tweaks after experimenting with them.
Setup; HTC M7ul - ARHD ROM (12 currently)
Any information on this would be gratefully received!
This has been annoying me for the past week...
When I make or receive a call people tell me that they hear me far away. People cant tell its me on the phone! Gonna try to clean the speakers with a toothbrush but this phone is fairly new, bought it in September...
Push Bug (Whats app, sms), htc stay in standby
Hey,
I'm new here and i hope, this is the right forum for my problem
I bought me a htc one a few days ago, and i've already root it, unlocked the bootloader, set it s-off. my recovery tool is twrp-2.6.3.3, and i have the ViperOne 4.3.0 with ElementalX-m7-10.10.1. for the rights management i use LBE_Security, exactly this Version: LBE_Security_RC_5.1.5446_A1_EN_VI_1st_12.20.2013.
Sometimes, 2-4 times/day, if i write with somebay via sms or whats app, and my handy is in standby and i get the message, my handy vibrates and the LED blinks green, and when i try to unlock it, with double2wake or logo2wake, my handy vibrates, but my display still is black, like it is still in standy. Music works, i can turn the volume higher or lower, and i can keep klicking the power button or double2wake or logo2wake, but my display didn't react. It only vibrates, wenn i click use double2wake or logo2wake. i have to click the power button and the lower-sound button to reboot my handy.
First i thought, maybe it is the kernel, because i used undervolt 800 and max cpu 1890mhz, so i install viper new and the kernel new, but without undervolt etc., everything stock. But the bug is still there. i have the same bug, if i start the camera app and close my htc via the power button, but without closing the camera app, the bug is there, too. this is something i can live with, but not the problem with push messages.
And i don't know how to contrain the apperance of the bug. yesterday i installed everything new, and i install lbe security master, too, but i think, i forgot to give him superuser right, because today apps pushed me things, but they weren't allowed to do this. maybe it has something to do with the bug, but today i realised it and set lbe as a superuser and then the bug appeared again. before that the bug didn't appeared. maybe it was coincidence, i don't know.
all i know, is that the bug has something to do with sms and whats push, and i'm not 100% sure, but i think it's not the fault of the kernel elementalX. Maybe it's LBE or Viper Rom's fault, or may something else.
Do somebody please help me? This bug is very annoying me and i don't know android very well, it's my first android phone.
And excuse me for my bad englisch, i am from Germany and i wasn't good in englisch in school
thepate94227 said:
Hey,
I'm new here and i hope, this is the right forum for my problem
I bought me a htc one a few days ago, and i've already root it, unlocked the bootloader, set it s-off. my recovery tool is twrp-2.6.3.3, and i have the ViperOne 4.3.0 with ElementalX-m7-10.10.1. for the rights management i use LBE_Security, exactly this Version: LBE_Security_RC_5.1.5446_A1_EN_VI_1st_12.20.2013.
Sometimes, 2-4 times/day, if i write with somebay via sms or whats app, and my handy is in standby and i get the message, my handy vibrates and the LED blinks green, and when i try to unlock it, with double2wake or logo2wake, my handy vibrates, but my display still is black, like it is still in standy. Music works, i can turn the volume higher or lower, and i can keep klicking the power button or double2wake or logo2wake, but my display didn't react. It only vibrates, wenn i click use double2wake or logo2wake. i have to click the power button and the lower-sound button to reboot my handy.
First i thought, maybe it is the kernel, because i used undervolt 800 and max cpu 1890mhz, so i install viper new and the kernel new, but without undervolt etc., everything stock. But the bug is still there. i have the same bug, if i start the camera app and close my htc via the power button, but without closing the camera app, the bug is there, too. this is something i can live with, but not the problem with push messages.
And i don't know how to contrain the apperance of the bug. yesterday i installed everything new, and i install lbe security master, too, but i think, i forgot to give him superuser right, because today apps pushed me things, but they weren't allowed to do this. maybe it has something to do with the bug, but today i realised it and set lbe as a superuser and then the bug appeared again. before that the bug didn't appeared. maybe it was coincidence, i don't know.
all i know, is that the bug has something to do with sms and whats push, and i'm not 100% sure, but i think it's not the fault of the kernel elementalX. Maybe it's LBE or Viper Rom's fault, or may something else.
Do somebody please help me? This bug is very annoying me and i don't know android very well, it's my first android phone.
And excuse me for my bad englisch, i am from Germany and i wasn't good in englisch in school
Click to expand...
Click to collapse
Sounds like you've set your minimum frequency/screen off to too low, increase it to around 800Mhz and see whether you face the same problems again.
Sent from my iPod touch using Tapatalk
thepate94227 said:
so i install viper new and the kernel new, but without undervolt etc., everything stock. But the bug is still there. i have the same bug, if i start the camera app and close my htc via the power button, but without closing the camera app, the bug is there, too.
Click to expand...
Click to collapse
There's a fix for the camera bug in Venom Hub/Addons/Other
Thank you for your answers
@spiralOut
Thank you, this add-on fixed the camera bug, I hope, it fix the other too
@n1234d
Do you mean the undervolt option during the elemtalx kernel installation? Because first I choose 800kHz, now I choose stock, I think the stock is higher than 800, right? And the bug still appeared.
And what I forget to say: I used the swift option from HTC, that i can write with swiping on my keyboard, maybe this has something to do with the bug, now today I deactivated it.

HTC One goes flightmode help please !

Hi everybody. This is my 5th One
The phone goes to airplane mode when im making call suddenly call drops and i see its on airplane mode. it happens long duration call happens every few calls. is this sofware related or proximity sensor ?
has anyone encountered this before ?
many thanks
cihanleanne said:
Hi everybody. This is my 5th One
The phone goes to airplane mode when im making call suddenly call drops and i see its on airplane mode. it happens long duration call happens every few calls. is this sofware related or proximity sensor ?
has anyone encountered this before ?
many thanks
Click to expand...
Click to collapse
5 phones with the same problem? Sounds like user error to me.
No one else is reporting this issue nor have I ever experienced it with my phone.
Sent from my HTC One using xda app-developers app
No not all phones had issue only the 5th one has the issue
Thanks
I had same issue after installing 4.2.2
Touch wasn't disabled when calling, and i would put ny phone into airplane mode during call.
Flashing ElementalX solved the issue for me.
Sent from my HTC One using xda premium
wor3q said:
I had same issue after installing 4.2.2
Touch wasn't disabled when calling, and i would put ny phone into airplane mode during call.
Flashing ElementalX solved the issue for me.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
i am not keen on custom roms or rooting.
what i have done called HTC they told me put my phone in secure mode if it doesnt happen in secure mode that means some of apps beside system apps causing so ill try that now
HTC have dropped the ball
cihanleanne said:
i am not keen on custom roms or rooting.
what i have done called HTC they told me put my phone in secure mode if it doesnt happen in secure mode that means some of apps beside system apps causing so ill try that now
Click to expand...
Click to collapse
It's your ear that switches the phone into Airplane mode. It's especially common for people who hold the phone with their left hand to their left ear. HTC have poorly calibrated the sensor and as such, have dropped the ball on the most important function of a smartphone and that's making phone calls. It happens to me everyday and it's infuriating.
No-one has come up with a fix. HTC should. It's a disgrace
bradboy100 said:
It's your ear that switches the phone into Airplane mode. It's especially common for people who hold the phone with their left hand to their left ear. HTC have poorly calibrated the sensor and as such, have dropped the ball on the most important function of a smartphone and that's making phone calls. It happens to me everyday and it's infuriating.
No-one has come up with a fix. HTC should. It's a disgrace
Click to expand...
Click to collapse
Thanks. I have been having this issue even after 4.3
Is there a fix?
bradboy100 said:
It's your ear that switches the phone into Airplane mode. It's especially common for people who hold the phone with their left hand to their left ear. HTC have poorly calibrated the sensor and as such, have dropped the ball on the most important function of a smartphone and that's making phone calls. It happens to me everyday and it's infuriating.
No-one has come up with a fix. HTC should. It's a disgrace
Click to expand...
Click to collapse
Same exact problem for me I am sure it has only started happening to me since latest update. It's turned the best phone I have every had into one of the worst. I have just installed rezound app that allows you to calibrate the prox sensor. See how it goes tomorrow as this has been happening to me every day sever times a day from disconnecting calls to airplane mode to randomly redialing last calls

Signal problem. Update: Info for others with issue and solutions.

After searching extensively on the whole Nexus 6 signal debacle. I've gotten some observations and studies to share and a couple questions.
I recently obtained a Nexus 6, which I already knew had the ! no data connection problem. (I tried to help the previous owner with the issue before, calls/texts would work, but data wouldn't) They were naturally on T-Mobile, so I assume it was related to the project Fi launch. Googling the issue recently states mostly T-Mobile and Sprint users having the issue, so I decided eh can't pass up a good deal! A like-new Nexus 6 for only $70, who can resist? I figured even if I get the no data issue, I can just turn on airplane mode, use as a mini-tab.
Here's where it gets interesting: I use Cricket (which is AT&T of course), popping the sim in results in good signal, LTE, etc as expected. Randomly (sometimes within 2 minutes) instead of the "!" on service problem, it drops to No Service completely. A reboot and it comes back fine, this wouldn't be too much of an issue except it happens EVERY 2-10 minutes. The only way to get it back is a reboot, airplane mode toggle doesn't help.
Which leads into the second part of the conundrum: Airplane mode doesn't help.
I figured I might just keep it in airplane mode and use as a tablet... The phone said no, Was fully charged before going to bed, by morning 17%. In airplane mode no less, which is of course is abnormal. Looking into it, it seems the phone never went into Deep Sleep, which I immediately delved into the cause. At this time I was running CM13 latest nightly, naturally I went for a fresh stock flash... Same issue. I even stock flashed to 5.0.0 and the same issue... Looks like hardware, but the randomness is the confusing part and you'd think if it was hardware a simple reboot wouldn't fix.
The phone never slept because when it would "No service" on me, I'd get wakelocks for "msm_hsic_host" which would keep the phone awake EVEN IN AIRPLANE MODE, which also in the battery settings showed the red bar for "bad" signal. This happens with AND without a sim, airplane mode or not. I'm currently on Pure Nexus and Franco's kernel to disable hsic wakelocks, and I'm seeing another one for "qcril_pre_client_init" when the issue happens. Which would be the Qualcomm radio interface layer, by the name, I'm assuming android is trying to turn on the radio and keeping the phone awake. This shouldn't happen in airplane mode, I've also tried "Toggle Cell Radio 5.0" to directly turn off the cell radio; Issue remains.
The randomness of when it happens, how it's "resolved" by a simple reboot, and the fact that airplane mode has zero effect on when it happens basically cripples it as a tablet as well, it never sleeps so the battery life is pretty crap (about 18%/hour screen off). After a reboot the thing is great as long as the thing has signal, runs cold, great life, charges fast, sleeps deep. Befuddled that it still does it without a sim card and airplane mode...
My question to the users here: If anyone else has any insight on this, and if anyone knows how to completely disable the cellular interface and literally turn it into a tablet. Is there any rom or such that doesn't try to wake/use the cellular radio and keep the thing awake.
EDIT: Yes, I've run the factory images from google, 5.0.0, 6.0, and 6.0.1 during testing.
The sim card is new, I've already changed it.
Yes the device is actually an XT1103, not a knockoff.
Sorry if any of this information wasn't clear enough.
Further Observations:
During the night I had zero reboots (It's setup to reboot on signal loss, so from here reboot == signal loss), then after taking it off of charge and turning the screen off, then back on after about 5 seconds the signal was lost and it rebooted.
This got me thinking, so on the way to work, I streamed music and had zero problems, not on the charger. After reaching work, I moved some offline music onto my phone and it acted fine as well. The phone never reboots if the screen is kept on as well.
This tells me it's something about how android switches to low-power on the cellular radio. Perhaps the radio cannot wake up properly from the low-voltage sleep state.
tl;dr
When phone is 'active' and not sleeping, problem doesn't arise.
Acts normal with screen off: Streaming music, Regular music, Plugged in.
Acts normal with screen on always.
If doing nothing and phone sleeps: reboots, usually on wake up (i.e. turning screen on to check time)
Likely issue with sleeping/low-power to the cellular radio.
Current bad "solution" play music with phone muted.
However, this doesn't seem to be too bad an impact on battery life, music player has used a total of 1% in the last two hours, screen is top again, where it was android os.
EDIT: Went all day without dropping signal by keeping music playing muted. At 52% after about 12 hours, 3 hours screen on, an hour VOIP call, wifi on the entire time. Not the best solution, but it's livable.
Further testing: I've tried a couple "keep awake" apps that set wakelocks and they do not seem to help, but this might be that they are not designed for marshmallow.
I've also "unoptimized" anything related to phone/cellular in the battery settings to prevent doze from sleeping them, no effect, double the apps directly hit the radio.
first off, first thing that I would do is fastboot flash the latest 6.0.1 factory image(then root it). as the issue sounds like a software problem. if it is, this would fix it. if it still is broken, then I'd root it for sure, then disable the cellular connectivity issue with my root access. without root, you are stuck with airplane mode, only.
simms22 said:
first off, first thing that I would do is fastboot flash the latest 6.0.1 factory image(then root it). as the issue sounds like a software problem. if it is, this would fix it. if it still is broken, then I'd root it for sure, then disable the cellular connectivity issue with my root access. without root, you are stuck with airplane mode, only.
Click to expand...
Click to collapse
I mentioned that I stock flashed... I tried 6.0.1 and even 5.0.0... Also I'm on a custom rom + kernel, so I kiiiinda have root access as well. I don't mean to sound uppity or anything, but did you even read my entire post? If you have a way to completely disable the cellular radio, by all means share. Only other thing I can think of to try tomorrow when I get time is to flash an incompatible baseband, but I can see it causing the same issue with I/O problems.
Skreelink said:
I mentioned that I stock flashed... I tried 6.0.1 and even 5.0.0... Also I'm on a custom rom + kernel, so I kiiiinda have root access as well. I don't mean to sound uppity or anything, but did you even read my entire post? If you have a way to completely disable the cellular radio, by all means share. Only other thing I can think of to try tomorrow when I get time is to flash an incompatible baseband, but I can see it causing the same issue with I/O problems.
Click to expand...
Click to collapse
By saying what you did that doesnt say if you went completely stock with the google images or some of the roms floating around. There is something in the background trying to force the device to connect to cell netowork. I would completely erase the device and make sure to format everything with the flash all bat file. You will ose everything on the device.
Also could be a lose connection in the hardware.
zelendel said:
By saying what you did that doesnt say if you went completely stock with the google images or some of the roms floating around. There is something in the background trying to force the device to connect to cell netowork. I would completely erase the device and make sure to format everything with the flash all bat file. You will ose everything on the device.
Also could be a lose connection in the hardware.
Click to expand...
Click to collapse
When I said stock, I meant the factory images from google... I've completely wiped the device several times. I'm not new to the entire process... That's why in my original post I stated possible hardware, but curious as to why it does it even in airplane mode when it shouldn't poll the cell radio at all. Further testing seems to say that disabling location access (I generally use battery saver, gps only for navigation), it holds signal longer. Potentially something wrong with how the system requests location.
Skreelink said:
I mentioned that I stock flashed... I tried 6.0.1 and even 5.0.0... Also I'm on a custom rom + kernel, so I kiiiinda have root access as well. I don't mean to sound uppity or anything, but did you even read my entire post? If you have a way to completely disable the cellular radio, by all means share. Only other thing I can think of to try tomorrow when I get time is to flash an incompatible baseband, but I can see it causing the same issue with I/O problems.
Click to expand...
Click to collapse
like was said, kinda sounded like you flashed a stockish kinda ROM. if not factory image, I recommend it.
Skreelink said:
When I said stock, I meant the factory images from google... I've completely wiped the device several times. I'm not new to the entire process... That's why in my original post I stated possible hardware, but curious as to why it does it even in airplane mode when it shouldn't poll the cell radio at all. Further testing seems to say that disabling location access (I generally use battery saver, gps only for navigation), it holds signal longer. Potentially something wrong with how the system requests location.
Click to expand...
Click to collapse
Are you sure it is a legit device? I have seen some knock offs have this issue.
You know we are all kinda dumb here. Myself included.
Run a logcat and see what is trying to connect.
zelendel said:
Are you sure it is a legit device? I have seen some knock offs have this issue.
You know we are all kinda dumb here. Myself included.
Run a logcat and see what is trying to connect.
Click to expand...
Click to collapse
Yes it is a legit device directly from tmobile. I'll do more testing tomorrow.
Maybe try a new sim card,only thing I can't think of
holeindalip said:
Maybe try a new sim card,only thing I can't think of
Click to expand...
Click to collapse
Already got a new sim, updated info in original post.
Attached a screen with battery info, from testing it's pretty accurate.
After implementing my "solution" for a couple days, it seems to sleep fine now without losing signal. Remember, I have tasker setup to reboot on signal loss so this is informative that it actually sleeps now...
Was the phone ever wet? The signal loss is common on my Nexus, as with my previous, always have missed calls etc, got a voicemail but no missed call notification. However it doesn't really describe the radio issue your describing. I'm almost certain the mother board is malfunctioning. The radio turns to low power mode in doze, but never returns to full power state. Seems to me that it's a communication issue from the motherboard. Neat idea for your "solution".
Sent from my Nexus 6 using Tapatalk
Jnewell05 said:
Was the phone ever wet? The signal loss is common on my Nexus, as with my previous, always have missed calls etc, got a voicemail but no missed call notification. However it doesn't really describe the radio issue your describing. I'm almost certain the mother board is malfunctioning. The radio turns to low power mode in doze, but never returns to full power state. Seems to me that it's a communication issue from the motherboard. Neat idea for your "solution".
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Phone has never been wet or suffered any trauma such as a drop or high temps. It's an odd little thing.
Try flashing a different modem?
dcrews said:
Try flashing a different modem?
Click to expand...
Click to collapse
I have, I think it's a hardware problem where the modem can't wake up from low power state similar to some cpus unable to wake if set too low.
Seemingly a breakthrough
Did a few more things and testing and I seem to have gotten onto something. I've attached screenshots showing just over 3 hours deep sleep and included battery info page. As a recap I couldn't get 10 seconds of deep sleep before tasker would wakeup the phone because it lost signal, then wait 30 seconds before rebooting it to get signal again, unless I was playing music (which kept the phone awake and thus never lost signal). You may notice on the upper left the carrier symbol, I'm on Project Fi and using Signal Spy to show which carrier I'm currently on. After doing my tests today it swaps carriers fine without ever completely dropping the radio and requiring a reboot to regain signal.
I'll do more tests and see how long, if it does to act up. If I seem to have actually found a real solution, I'll post what I did to resolve the issue just incase any other Nexus 6 users are experiencing problems.
Edit: Small note worth mentioning, wifi seems more stable as well. I'm able to keep AndroIRC connected with the screen off whereas I was having issues with it disconnecting randomly. This MAY just be due to something else, but still noting it here.

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