I got a new tempered glass screen protector, however, it is covering the proximity sensor located directly to the left of the top speaker. Since it is covering the sensor, I am unable to access the dial screen during calls 9 out of 10 times unless i keep swiping my finger on top of the sensor to get it to work. I got AndroSensor to test out the sensor and it does stay at 0.0in 90% of the time. When it does work, the value returned is 2.0in. I really don't want to replace this screen protector because it is nice and love the smoothness of it but unable to use the keypad during calls is too much.
Is there a way to manually turn on the dial screen during calls? Tried swiping, pinching, you name it.
Is there a hidden setting I could try like entering *#0*# on some phones for a workaround solution?
Is there a way to modify the settings of the proximity sensor? I am rooted.
The weird thing is there is a cutout on the protector but it is on the right side... Most of the pictures I saw of tempered glass for Nexus 6 had the left side covered but right side cut out as well. What's on the right side that is more important than the proximity sensor? Did they not know? Blah sorry for rant...
Its a problem with your tempered glass, contact the company whom you bought it from. Request a defect.
Theres a tempered glass thread in the accessories section where they have the same problem depending on what tempered glass you purchased.
Thanks zephiK, I'll check out that thread!
The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
I am running the latest a stock debloated 6.0 rom from tupac4u right now and having some issue during phone calls. For me I make or receive a call and my display will turn off even before putting the phone to my face. However, getting the screen on during a call is a bit hard to do as pressing the power button doesn't turn the screen on(sometimes have to press it 3 times to get it on). Anyway to fix this, or to disable this? Thank you
Using a screen protector? If yes, it may be blocking the proximity sensor, which is located just to the left of the top speaker grill.
In another thread I'm being told it's a bug with marshmallow. How accurate is that? And yes I am using a screen protector. I'm just not sure where the proximity sensor is so I can adjust accordingly?
http://forum.xda-developers.com/nexus-6/development/mod-fix-proximity-sensor-5-1-rom-t3069031
https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/mIRwBP4Hx_Y
I do not use shell or film and have the problem for a long time. Tried everything but nothing helps you get used to it.
Knowing isuses since 5.1 and the sensor is on the top left of the earpiece
Yeah i took a light to find where it was. I have a tempered protector. Tried to use a knife to adjust it, but broke the screen protector. Oh well I'll just skip one cup of tea this week. If I go with a regular screen protector(one of those cheap $1 ones will that still cause issues?
Yup, the oversensitive proximity sensor issue started after 5.1 arrived. I too had a tempered glass covering the proximity sensor and it was working fine when I was on 5.0/5.0.2. I had to remove the tempered glass and get a new one which doesn't cover proximity sensor to fix this problem.
Did the same thing. Got a regular screen protector right now for a cheap, until I can find a tempered model that doesn't cover the proximity sensor.
I got a Sony Xperia z3c d5833. Yesterday I installed an app named pocket lock. The main feature of this app is to lock the screen when you cover the proximity and light sensor. Now the problem is just when I Uninstalled this app, the proximity sensor permanently switched ON automatically. And I can't view my screen during calls. I replaced the proximity sensor kit and also re-installed the firmware and went into stock mm6.0.1 from kit kat 4.4.4. Also installed the lollipop 5.1.1
But invain and the problem is still there. My proximity sensor kit which I replaced with another Xperia z3c is working fine in that phone.
I need help....
There is a problem with the display glass on the Z3C separating from the sensor, with an always ON sensor the result. Google and you'll find it.
You can test it in the service menu. It will show as ON, and go OFF if you lightly press on the top left corner of the display.
So you might have a hardware problem. Sometimes just glue the display corner down works.
There are also a few fixes that disable the sensor. You really do not need it. It is a battery saving feature.
sugarbrie said:
There is a problem with the display glass on the Z3C separating from the sensor, with an always ON sensor the result. Google and you'll find it.
You can test it in the service menu. It will show as ON, and go OFF if you lightly press on the top left corner of the display.
So you might have a hardware problem. Sometimes just glue the display corner down works.
There are also a few fixes that disable the sensor. You really do not need it. It is a battery saving feature.
Click to expand...
Click to collapse
All was going fine and fantastic until I installed this fckn app pocket lock ? there's no need to change the proximity sensor kit now because I already have changed it and the most interesting thing is that the faulty proximity sensor kit doing fine in another Xperia z3c. To assure myself that new kit should work fine in my phone I flashed it thrice with three different ROMS but nothing worked. Now I'm wondering how a software can damaged a phones motherboard. It means there's only two things left for me to change, Bootloader and motherboard. D5833's bootloader isn't allowed to be unlocked so therfore I can't upgrade the bootloader, now the only thing left is motherboard of my phone. .
Hi All,
I am using Nokia 7 plus for past 2 years. Andorid 10 with Nov security patch. Recently, my proximity sensor stopped working and I am not able to use phone any more (due to black screen during calls). I even root my phone and installed edxposed framework for disabling proximity sensor but no luck. Even sensor disabler not working for me. Any suggestions would be much helpful as I want to use this phone badly
I have same problem (stop working after lcd replace), try more solution, but at end i find one "working"... In Developer options enable QuckSettingsDeveloperTiles/SensorOff, this add Sensor tile to top pulldown QuckSettings menu, before call must you manually enable it, after call disable (because sensor off disable all sensors and also camera ;-)
k3dar7 said:
I have same problem (stop working after lcd replace), try more solution, but at end i find one "working"... In Developer options enable QuckSettingsDeveloperTiles/SensorOff, this add Sensor tile to top pulldown QuckSettings menu, before call must you manually enable it, after call disable (because sensor off disable all sensors and also camera ;-)
Click to expand...
Click to collapse
Yeah, I have been using it. Problematic when attending calls in Skype which wont work unless you switch again. Thanks anyway
In my experience, proximity sensors don't stop working, they just work all the time! Often there's a small rubber gasket which separates the UV LED from the sensor. Can be lost when replacing a screen - I did this myself on a Moto G. Screen would go black in a call and couldn't be unlocked. I found the gasket on the floor, replaced it and this fixed the problem. Replaced the screen on a Nokia 7 Plus recently, same problem. I couldn't find a missing gasket this time, but glued a small piece of rubber between sensor and LED and this fixed the issue. Had to experiment with the size of the rubber piece to get it working properly. I think some of the UV light bounces off the back of the screen and is picked up by the sensor , if this piece is missing. My $0.02 worth...
Guys, I am frustrated with proximity sensor of my Nokia 7 Plus, as soon as I call, screen goes black.
I could stop it by enabling Developer Mode and disabling sensors, but this disables all sensors not proximity, and my camera stopped working.
Can I just remove it from mother board? any way to disable only proximity sensor?
Thanks in advance.
MrNams said:
Guys, I am frustrated with proximity sensor of my Nokia 7 Plus, as soon as I call, screen goes black.
I could stop it by enabling Developer Mode and disabling sensors, but this disables all sensors not proximity, and my camera stopped working.
Can I just remove it from mother board? any way to disable only proximity sensor?
Thanks in advance.
Click to expand...
Click to collapse
If you've had the screen replaced, I think the rubber gasket separating the IR LED and sensor has been lost. Seems to be a common cause of this kind of problem. Cheers
Gastrocnemius said:
If you've had the screen replaced, I think the rubber gasket separating the IR LED and sensor has been lost. Seems to be a common cause of this kind of problem. Cheers
Click to expand...
Click to collapse
Many thanks for quick reply.
Yes, I replaced screen. I don't remember about rubber gasket, but now i have to open scree and fix it.
Can we just remove proximity sensor from board? What functions get affected?
MrNams said:
Many thanks for quick reply.
Yes, I replaced screen. I don't remember about rubber gasket, but now i have to open scree and fix it.
Can we just remove proximity sensor from board? What functions get affected?
Click to expand...
Click to collapse
I guess just the screen turning off during a call. But removing it may damage some other component, I guess. I also wonder if the screen stays off or on permanently if the sensor is removed. If you're taking the screen off anyway you could just try my fix of glueing a small piece of plastic or rubber between the sender and receiver, has worked for me and is still working. But this is just my opinion, all the best in whatever you decide to do. Cheers
Gastrocnemius said:
If you've had the screen replaced, I think the rubber gasket separating the IR LED and sensor has been lost. Seems to be a common cause of this kind of problem. Cheers
Click to expand...
Click to collapse
Yes, I replaced screen. I don't remember about rubber gasket, but now i have to open scree and fix it.
Can we just remove proximity sensor from board? What functions get affected?
Gastrocnemius said:
I guess just the screen turning off during a call. But removing it may damage some other component, I guess. I also wonder if the screen stays off or on permanently if the sensor is removed. If you're taking the screen off anyway you could just try my fix of glueing a small piece of plastic or rubber between the sender and receiver, has worked for me and is still working. But this is just my opinion, all the best in whatever you decide to do. Cheers
Click to expand...
Click to collapse
Ok Thanks, I shall try it.
One more question
Is there a way to disable only proximity sensor through OS/App? This will save my effort to remove it from board and possible damage to board.
Am working on another 7 Plus which has the gasket fitted to the proximity sensor and took some pictures so y'all can see what I'm talking about. First picture is of the gasket, second is the sensor without the gasket. Cheers
Just checked in to this forum for give Gastrocnemius a big "Thank you"!
We have a Nokia 7 Plus with the "normal" USB connection issue.
Send to repair to an independent repair station (so not Nokia), who offered a good price.
When it came back it looked fine, charging and fast charging was possible, we have been happy.
Until the first call... Black screen with dialing.
A short search showed: many problems after an update, looked like software related issue with no solution.
Shortly after the new USB connection was faulty again.
So the phone went into a drawer and replaced with a new Nokia.
Now my old Redmi 4 is too old and some for me important apps will not work with the "old" android.
I remembered the Nokia 7 plus and started to repair the USB board, also as a trial if i can handle mobile phone repairs for myself. Well, cheap USB board found, change successful... not! Broke the Display (stayed black after assembly, board from display got hot, probably cable broken).
Ok next step, new display, screen works and and charging repaired on first view.
Function check: black screen during call. Tried several proximity fix tools without success.
The app Phone Check clearly identifies as proximity sensor as "close" / near, no change.
The change to far came only when the display was way to the side. So, the sensor is working, but the function close far is not working.
After weeks I discovered this fred! Gasket? Which gasket! There is no gasket! Check with several videos on YT, yes, gasket identified!
So I tried the mentioned fix rubber band but was not able to get it working.
Then I looked for a gasket online and found one available for the Nokia 2 / TA 1007 on EBAY for a couple of Euros and ordered it for giving it a try.
I just assembled the gasket.... the 7 plus no works like new!
So I'm assuming that during the first USB-board change the gasket got lost and the check by the repair company was only performed for the charging and no more checks for the rest or they didn't care (ASUMING!)
Long story short:
If the gasket is missing you can use the one from the TA-1007!
It does look a little bit different than the above gasket but mine worked. No further assembly from the phone is required, just slip it over the sensor (make sure that the big hole is left, seen as microphone is up and sensor is up left [don't know how to describe better]).
Thanks again for the hind to the missing gasket.
Best regards from Munich,
Thorsten
(typos corrected)
Blackboie said:
Just checked in to this forum for give Gastrocnemius a big "Thank you"!
We have a Nokia 7 Plus with the "normal" USB connection issue.
Send to repair to an idependent repair station (so not Nokia), who offered a good price.
When it came back it looked fine, charging and fast charing was possible, we have been happy.
Until the first call... Black screen with dialing.
A short search showed: many problems after an update, looked like softwrae related issue with no sollution.
Shortly after the new USB connection was faulty again.
So the phone went into a drawer and replaced with a new Nokia.
Now my old redmi 4 is to old and some important apps wil not work with the "old" android.
I remembered the Nokia 7 plus and started to repair the USB board, also as a trial if i can handle mobile phone repairs for myself. Well, cheap USB board found, change sucsessful... not! Broke the Display (stayed black after assembly, board from display got hot, probably cable broken).
Ok next step, new display, yes, phone and charging repaired.
Funktion check: black screen during call. Tried proximity fix tools without sucess.
The app Phone Check clearly identifies as proximity sensor as "close" / near, no change.
The change to far came when the display was way to the side. So the sensor is working, but the function close far is not working.
After weeks I discovered this fred! Gasket? Which gasket! There is no gasket! Check with several videos on YT, yes, gasket identified!
So I tried the mentioned fix rubber band but was not able to get it working.
Than I looked for a gasket online and found one available for the Nokia 2 / TA 1007 on EBAY for a couple of Euros and orderet it for giving it a try.
I just assembled the gasket.... the 7 plus no works like new!
So I'm assuming that during the first USB-board change the gasket got lost and the check by the repair company was only performed for the charging and no more checks for the rest or they didn't care (ASUMING!)
Long story short:
If the gasket is missing you can use the one from the TA-1007!
It does look a little bit different than the above gasket but mine worked. No further assembly from the phone is required, just slip it over the sensor (make sure that the big hole is left, seen as microphone is up and sensor is up left [don't know how to discribe better]).
Thanks again for the hind to the missing gasket.
Best regards from Munich,
Thorsten
Click to expand...
Click to collapse
Glad to hear it worked for you Thorsten!
this have been issue for Pixel devices, proximity sensor not working properly.
Mine's on same boat, proximity sensor always read something blocks (distance 0cm).
actually it does not hurt for most of time, but only 2 things.
AOD turned off, i prefer AOD is always on..
display off when calling.
There is workaround.. just press the screen, the proximity area, then it works normally for a while.
I kept doing that, and it fixed for couple of months in last winter.
It started happening again when I stayed in Desert area, 90F over night.
looks like proximity sensor should be stuck on some "right" place, but glue does not hold it tight?
I donno... anyways, it happened again when weather comes warmer.
so, I was looking for a solution, just disable the proximity sensor, or make it always 5cm reading.
nothing works so far!
first trial. use "disable sensors" in developer option.
I created a tasker command for toggle that function --> this works. but...
it disables mic as well, cannot use during phone call.
for AOD, that command does not work when screen is off. command does not go through for AOD.
second trial. use disable sensor addon for xposed (now LSPOSED with magisk)
not working on Android 13 and 12.
Looks like it worked on Android 8 or 9? not an option for pixel 5.
I gave up at this point.
Pixel 5 is great phone, light and small enough, easy to carry. performance is not great but ok for me. battery life is also ok.
easy to unlock bootloader, flip to other custom roms..
because of only for this small proximity sensor, this is hard to use for me..
Is there any way to disable it?
see this thread for a general idea of what to do.
[Q] Disable proximity sensor via terminal emulator
Hi @ all, I have that following problem: My phones display turns off automatically while im receiving or doing a call. My proximity sensor is broken and i would like disable it and i found a good solution here in this formus...
forum.xda-developers.com
that is for a HTC phone and is a 10 year old thread but I think if you can identify the correct device you can use root to effectively prevent it from changing state.
Maybe not. its been a while since I messed with Android Internals.
Worth a try.
I recently got a refurbished Pixel 5 and had this same issue, a few searches on the internet and I learned about the screen gap fiasco. If I'm not wrong isn't the reason behind the proximity issue this same screen gap on top left. As far as mine is concerned, I heated it up a little to loosen the adhesive, covered it in a soft cloth and then applied a plastic clip I had lying around on top left for compression. I left it overnight and voila the sensor works perfectly now. Also I have a relatively tight case on.