I got a Sony Xperia z3c d5833. Yesterday I installed an app named pocket lock. The main feature of this app is to lock the screen when you cover the proximity and light sensor. Now the problem is just when I Uninstalled this app, the proximity sensor permanently switched ON automatically. And I can't view my screen during calls. I replaced the proximity sensor kit and also re-installed the firmware and went into stock mm6.0.1 from kit kat 4.4.4. Also installed the lollipop 5.1.1
But invain and the problem is still there. My proximity sensor kit which I replaced with another Xperia z3c is working fine in that phone.
I need help....
There is a problem with the display glass on the Z3C separating from the sensor, with an always ON sensor the result. Google and you'll find it.
You can test it in the service menu. It will show as ON, and go OFF if you lightly press on the top left corner of the display.
So you might have a hardware problem. Sometimes just glue the display corner down works.
There are also a few fixes that disable the sensor. You really do not need it. It is a battery saving feature.
sugarbrie said:
There is a problem with the display glass on the Z3C separating from the sensor, with an always ON sensor the result. Google and you'll find it.
You can test it in the service menu. It will show as ON, and go OFF if you lightly press on the top left corner of the display.
So you might have a hardware problem. Sometimes just glue the display corner down works.
There are also a few fixes that disable the sensor. You really do not need it. It is a battery saving feature.
Click to expand...
Click to collapse
All was going fine and fantastic until I installed this fckn app pocket lock ? there's no need to change the proximity sensor kit now because I already have changed it and the most interesting thing is that the faulty proximity sensor kit doing fine in another Xperia z3c. To assure myself that new kit should work fine in my phone I flashed it thrice with three different ROMS but nothing worked. Now I'm wondering how a software can damaged a phones motherboard. It means there's only two things left for me to change, Bootloader and motherboard. D5833's bootloader isn't allowed to be unlocked so therfore I can't upgrade the bootloader, now the only thing left is motherboard of my phone. .
Related
My cousin is having troubles with his Xperia Z. Specifically the proximity sensor. It is always turned on, meaning each time he's on a call the screen turns black and never comes back.
First I tried getting into service menu, only to find the proximity test "ON" all the time. I think the light sensor and proximity sensor are the same, right? The light sensor shows a read when exposed to different light conditions.
Then I factory reset the phone. No luck.
Then I flashed with flashtool. No luck. Still the same.
It is on the latest firmware revision.
Fixed it. I applied pressure with my fingers on the top right corner and got it to work.
I applied pressure to my own device and now it detects the proximity from farther away.
hi guys. i recently replaced my cracked screen and after that i noticed that the auto rotate function isn't working properly. some times it's ok but sometimes like when i go to camera, and when I come back to menu, the screen is Locked on landscape mode and the only think I can do is to lock the device and unlock it to make the screen portrait.and after that i cant change the screen orientation att all unless i restart the phone.
Mostly the screen has a light that only noticeable in the quite dark place when the auto screen light is on after turning off the screen.
i had some problems with ambient light sensor and proximity sensor as well.
i once wiped the data i was thinking maybe it's a software problem but nothing changed
is it really a hardware problem? is the board or any parts damaged during the replacement?!
Same problem Here
I have the same problem, but it is with ambient light sensor and the proximity switch, when i go to the service menu (*#*#7378423#*#*) the proximity switch does not show up, when i press ambient light sensor it says ¨This device does not support this function¨.
This phone i just bought it a few this ago, i tried reseting customization, wiping data, flash another rom, Root... everything and no answer.
If u wipe and flash and still have the problem it is possible you have a hardware problem. Check all of ur water damage indicators to see if they are red. Also you could tell us your model.
I am having an issue where always on display is staying ON while in pocket/faced down on the table. Feels like the proximity sensor is not working while on the AOD.
Plus, the proximity sensor doesn't seem to work while in the pocket either. The setting 'prevent accidental touches' has been enabled, however it is still responding to 'double tap to wake' while in the pocket for whatever reason...
Is there any fix to this?
I noticed the AOD stays on in my pocket as well. I thought maybe it was by design that way, even though it makes no sense.
Have not had a single pocket wakeup though.
It does seem that the proximity sensor (which is really the camera) doesn't work especially well though, from reports of people noticing it on phone calls. Hopefully something that can be fixed in software.
jdock said:
I noticed the AOD stays on in my pocket as well. I thought maybe it was by design that way, even though it makes no sense.
Have not had a single pocket wakeup though.
It does seem that the proximity sensor (which is really the camera) doesn't work especially well though, from reports of people noticing it on phone calls. Hopefully something that can be fixed in software.
Click to expand...
Click to collapse
Thanks mate, appreciate your feedback. Proximity sensor works fine on my phone during calls. Can't think of any reason why Samsung would intend it this way...
Proximity sensor issue here as well
I have the same problem. I put phone into test mode and it was bad compared to my wife's s9 search proximity sensor s20fe on YouTube and see others with issue
There is no fix. This is apparently the way AOD works now. I can't remember if it started with the S10s or S20s.
uggies said:
I am having an issue where always on display is staying ON while in pocket/faced down on the table. Feels like the proximity sensor is not working while on the AOD.
Plus, the proximity sensor doesn't seem to work while in the pocket either. The setting 'prevent accidental touches' has been enabled, however it is still responding to 'double tap to wake' while in the pocket for whatever reason...
Is there any fix to this?
Click to expand...
Click to collapse
I did some research on s20fe proximity sensor, because I desperately wanted flip case to open and close the screen.
Here is what I have noticed: there are two "proximity sensors" both sides of the front camera. These sensors close the screen during call if you touch them (I'm not sure if it's enough to touch just 1 or do you have to touch both of them). You need to touch these with your cheek or finger cause they need a electric field.
Phone also utilizes front camera light sensor during call: if there is no light, it turns off the screen but for this to happen phone needs to be on up right position. Screen won't close if the phone is on desk and you cover the camera.
So anyways, my point is that the proximity sensor is not able to detect if your phone is in the pocket or not. Only way for the phone to detect this is with the front camera light sensor, and I guess this would increase the battery consumption so much, there is no point.
You can test your "proximity sensors" by typing *#0*# in dialer numpad, select sensors and touch from the side of the front camera. If the screen turns green sensors are working.
No problems with Verizon S20 FE 5G UW
Huberttus said:
I did some research on s20fe proximity sensor, because I desperately wanted flip case to open and close the screen.
Here is what I have noticed: there are two "proximity sensors" both sides of the front camera. These sensors close the screen during call if you touch them (I'm not sure if it's enough to touch just 1 or do you have to touch both of them). You need to touch these with your cheek or finger cause they need a electric field.
Phone also utilizes front camera light sensor during call: if there is no light, it turns off the screen but for this to happen phone needs to be on up right position. Screen won't close if the phone is on desk and you cover the camera.
So anyways, my point is that the proximity sensor is not able to detect if your phone is in the pocket or not. Only way for the phone to detect this is with the front camera light sensor, and I guess this would increase the battery consumption so much, there is no point.
You can test your "proximity sensors" by typing *#0*# in dialer numpad, select sensors and touch from the side of the front camera. If the screen turns green sensors are working.
Click to expand...
Click to collapse
I just purchased the Samsung S20 FE 5G UW (how about we shorten this to FE UW?) with all updates AND a glass screen protector and have no touch/proximity issues.
FYI I bought it at the Costco kiosk for a few dollars less per month, no activation charges and a 90 day return policy.
the Galaxy S20 FE (5G) has no physiscal proximity sensor.
Insted it uses a combination of the front camera, touch screen and gyroscope.
I have tested the proximity issues, luckily for me there were ok...turn green. The only thing that drive me crazy is the touch screen issues which never been fixed even after updates. Oh well at least its better than before.
Huberttus said:
I did some research on s20fe proximity sensor, because I desperately wanted flip case to open and close the screen.
Here is what I have noticed: there are two "proximity sensors" both sides of the front camera. These sensors close the screen during call if you touch them (I'm not sure if it's enough to touch just 1 or do you have to touch both of them). You need to touch these with your cheek or finger cause they need a electric field.
Phone also utilizes front camera light sensor during call: if there is no light, it turns off the screen but for this to happen phone needs to be on up right position. Screen won't close if the phone is on desk and you cover the camera.
So anyways, my point is that the proximity sensor is not able to detect if your phone is in the pocket or not. Only way for the phone to detect this is with the front camera light sensor, and I guess this would increase the battery consumption so much, there is no point.
You can test your "proximity sensors" by typing *#0*# in dialer numpad, select sensors and touch from the side of the front camera. If the screen turns green sensors are working.
Click to expand...
Click to collapse
Mate great information here, really appreciate this.
Tested the Proximity sensor using *#0*#, I agree with your analysis. The proximity must be using electric reaction to detect if my ears are touching it or not. Covering it with a book does not trigger a proximity sensor... This explain why my screen keeps waking up in the pocket.
As much as this is annoying, there appears to be no way out Just have to let the phone face outside rather than my legs.
I also have the same issue, while on a phone call, the phone's screen goes on and off constantly and I can see the notification bar moving. Very annoying.
This is a terrible design by Samsung. The punch hole usually goes in the "Empty" part of the ear, so the screen stays mostly on.
I might just return the phone because of this issue, I don't see it getting fixed by a software update.
I have the exact opposite issue with the proximity sensor on my Samsung S20 plus running Android 10 - i.e. it works well by turning the screen off when my ear/cheek/face is very close to the proximity sensor during phone calls; whereas, when the phone's screen is locked and turned off, the proximity sensor is turned off as well. Control by hardware? Software/firmware? Don't know?! To turn the screen on without using the Power hardware button, I had to enable the "Double Tap" feature in Settings.
On earlier/other Android mobile devices - Samsung included - the proximity sensor is always on - whether the screen is on, off, or currently locked. When it's always on, you can be innovative and build a widget, for instance, to turn the screen on by "waving" your hand above the proximity sensor to interrupt the laser. I suspect new(er) Samsung mobile devices like S20 and Note20 variants might be using a "virtual" proximity sensor setup/combo for controlling the device's screen - and that really sucks!
To test if the proximity sensor is always activated on Samsung S20 and Note20 variants, I type *#77692# - which displayed a hardware screen to test proximity and light sensors. Note: if you type *#0*#, the proximity and light sensor options are absent from the hardware test screen.
Has anyone found any method - via codes even - to permanently turn on the proximity sensor, even when the screen is locked and turned off?
I searched through AOSP framework vanilla codes and couldn't see anything out of the ordinary regarding control of the proximity sensor. Samsung might be doing something dubious with their firmwares/hardwares though - well, at least, the S20 and Note20 variants are having issues with the proximity sensor setup.
P.S: Not sure if you guys are aware, but Samsung mobile devices with odd designation tends to be more problematic than their even-designated counterparts, like screen's burn-ins/shadows on Samsung S3 devices, light sensor fluctuation (which affects screen brightness control) on Samsung S5s, and now proximity problems with the S20s and Note20. Samsung S20 variants are in fact "S11" variants renamed. So the trend continues with Samsung always stuffing up their odd-designated device releases.
Hi All,
I am using Nokia 7 plus for past 2 years. Andorid 10 with Nov security patch. Recently, my proximity sensor stopped working and I am not able to use phone any more (due to black screen during calls). I even root my phone and installed edxposed framework for disabling proximity sensor but no luck. Even sensor disabler not working for me. Any suggestions would be much helpful as I want to use this phone badly
I have same problem (stop working after lcd replace), try more solution, but at end i find one "working"... In Developer options enable QuckSettingsDeveloperTiles/SensorOff, this add Sensor tile to top pulldown QuckSettings menu, before call must you manually enable it, after call disable (because sensor off disable all sensors and also camera ;-)
k3dar7 said:
I have same problem (stop working after lcd replace), try more solution, but at end i find one "working"... In Developer options enable QuckSettingsDeveloperTiles/SensorOff, this add Sensor tile to top pulldown QuckSettings menu, before call must you manually enable it, after call disable (because sensor off disable all sensors and also camera ;-)
Click to expand...
Click to collapse
Yeah, I have been using it. Problematic when attending calls in Skype which wont work unless you switch again. Thanks anyway
In my experience, proximity sensors don't stop working, they just work all the time! Often there's a small rubber gasket which separates the UV LED from the sensor. Can be lost when replacing a screen - I did this myself on a Moto G. Screen would go black in a call and couldn't be unlocked. I found the gasket on the floor, replaced it and this fixed the problem. Replaced the screen on a Nokia 7 Plus recently, same problem. I couldn't find a missing gasket this time, but glued a small piece of rubber between sensor and LED and this fixed the issue. Had to experiment with the size of the rubber piece to get it working properly. I think some of the UV light bounces off the back of the screen and is picked up by the sensor , if this piece is missing. My $0.02 worth...
Guys, I am frustrated with proximity sensor of my Nokia 7 Plus, as soon as I call, screen goes black.
I could stop it by enabling Developer Mode and disabling sensors, but this disables all sensors not proximity, and my camera stopped working.
Can I just remove it from mother board? any way to disable only proximity sensor?
Thanks in advance.
MrNams said:
Guys, I am frustrated with proximity sensor of my Nokia 7 Plus, as soon as I call, screen goes black.
I could stop it by enabling Developer Mode and disabling sensors, but this disables all sensors not proximity, and my camera stopped working.
Can I just remove it from mother board? any way to disable only proximity sensor?
Thanks in advance.
Click to expand...
Click to collapse
If you've had the screen replaced, I think the rubber gasket separating the IR LED and sensor has been lost. Seems to be a common cause of this kind of problem. Cheers
Gastrocnemius said:
If you've had the screen replaced, I think the rubber gasket separating the IR LED and sensor has been lost. Seems to be a common cause of this kind of problem. Cheers
Click to expand...
Click to collapse
Many thanks for quick reply.
Yes, I replaced screen. I don't remember about rubber gasket, but now i have to open scree and fix it.
Can we just remove proximity sensor from board? What functions get affected?
MrNams said:
Many thanks for quick reply.
Yes, I replaced screen. I don't remember about rubber gasket, but now i have to open scree and fix it.
Can we just remove proximity sensor from board? What functions get affected?
Click to expand...
Click to collapse
I guess just the screen turning off during a call. But removing it may damage some other component, I guess. I also wonder if the screen stays off or on permanently if the sensor is removed. If you're taking the screen off anyway you could just try my fix of glueing a small piece of plastic or rubber between the sender and receiver, has worked for me and is still working. But this is just my opinion, all the best in whatever you decide to do. Cheers
Gastrocnemius said:
If you've had the screen replaced, I think the rubber gasket separating the IR LED and sensor has been lost. Seems to be a common cause of this kind of problem. Cheers
Click to expand...
Click to collapse
Yes, I replaced screen. I don't remember about rubber gasket, but now i have to open scree and fix it.
Can we just remove proximity sensor from board? What functions get affected?
Gastrocnemius said:
I guess just the screen turning off during a call. But removing it may damage some other component, I guess. I also wonder if the screen stays off or on permanently if the sensor is removed. If you're taking the screen off anyway you could just try my fix of glueing a small piece of plastic or rubber between the sender and receiver, has worked for me and is still working. But this is just my opinion, all the best in whatever you decide to do. Cheers
Click to expand...
Click to collapse
Ok Thanks, I shall try it.
One more question
Is there a way to disable only proximity sensor through OS/App? This will save my effort to remove it from board and possible damage to board.
Am working on another 7 Plus which has the gasket fitted to the proximity sensor and took some pictures so y'all can see what I'm talking about. First picture is of the gasket, second is the sensor without the gasket. Cheers
Just checked in to this forum for give Gastrocnemius a big "Thank you"!
We have a Nokia 7 Plus with the "normal" USB connection issue.
Send to repair to an independent repair station (so not Nokia), who offered a good price.
When it came back it looked fine, charging and fast charging was possible, we have been happy.
Until the first call... Black screen with dialing.
A short search showed: many problems after an update, looked like software related issue with no solution.
Shortly after the new USB connection was faulty again.
So the phone went into a drawer and replaced with a new Nokia.
Now my old Redmi 4 is too old and some for me important apps will not work with the "old" android.
I remembered the Nokia 7 plus and started to repair the USB board, also as a trial if i can handle mobile phone repairs for myself. Well, cheap USB board found, change successful... not! Broke the Display (stayed black after assembly, board from display got hot, probably cable broken).
Ok next step, new display, screen works and and charging repaired on first view.
Function check: black screen during call. Tried several proximity fix tools without success.
The app Phone Check clearly identifies as proximity sensor as "close" / near, no change.
The change to far came only when the display was way to the side. So, the sensor is working, but the function close far is not working.
After weeks I discovered this fred! Gasket? Which gasket! There is no gasket! Check with several videos on YT, yes, gasket identified!
So I tried the mentioned fix rubber band but was not able to get it working.
Then I looked for a gasket online and found one available for the Nokia 2 / TA 1007 on EBAY for a couple of Euros and ordered it for giving it a try.
I just assembled the gasket.... the 7 plus no works like new!
So I'm assuming that during the first USB-board change the gasket got lost and the check by the repair company was only performed for the charging and no more checks for the rest or they didn't care (ASUMING!)
Long story short:
If the gasket is missing you can use the one from the TA-1007!
It does look a little bit different than the above gasket but mine worked. No further assembly from the phone is required, just slip it over the sensor (make sure that the big hole is left, seen as microphone is up and sensor is up left [don't know how to describe better]).
Thanks again for the hind to the missing gasket.
Best regards from Munich,
Thorsten
(typos corrected)
Blackboie said:
Just checked in to this forum for give Gastrocnemius a big "Thank you"!
We have a Nokia 7 Plus with the "normal" USB connection issue.
Send to repair to an idependent repair station (so not Nokia), who offered a good price.
When it came back it looked fine, charging and fast charing was possible, we have been happy.
Until the first call... Black screen with dialing.
A short search showed: many problems after an update, looked like softwrae related issue with no sollution.
Shortly after the new USB connection was faulty again.
So the phone went into a drawer and replaced with a new Nokia.
Now my old redmi 4 is to old and some important apps wil not work with the "old" android.
I remembered the Nokia 7 plus and started to repair the USB board, also as a trial if i can handle mobile phone repairs for myself. Well, cheap USB board found, change sucsessful... not! Broke the Display (stayed black after assembly, board from display got hot, probably cable broken).
Ok next step, new display, yes, phone and charging repaired.
Funktion check: black screen during call. Tried proximity fix tools without sucess.
The app Phone Check clearly identifies as proximity sensor as "close" / near, no change.
The change to far came when the display was way to the side. So the sensor is working, but the function close far is not working.
After weeks I discovered this fred! Gasket? Which gasket! There is no gasket! Check with several videos on YT, yes, gasket identified!
So I tried the mentioned fix rubber band but was not able to get it working.
Than I looked for a gasket online and found one available for the Nokia 2 / TA 1007 on EBAY for a couple of Euros and orderet it for giving it a try.
I just assembled the gasket.... the 7 plus no works like new!
So I'm assuming that during the first USB-board change the gasket got lost and the check by the repair company was only performed for the charging and no more checks for the rest or they didn't care (ASUMING!)
Long story short:
If the gasket is missing you can use the one from the TA-1007!
It does look a little bit different than the above gasket but mine worked. No further assembly from the phone is required, just slip it over the sensor (make sure that the big hole is left, seen as microphone is up and sensor is up left [don't know how to discribe better]).
Thanks again for the hind to the missing gasket.
Best regards from Munich,
Thorsten
Click to expand...
Click to collapse
Glad to hear it worked for you Thorsten!
this have been issue for Pixel devices, proximity sensor not working properly.
Mine's on same boat, proximity sensor always read something blocks (distance 0cm).
actually it does not hurt for most of time, but only 2 things.
AOD turned off, i prefer AOD is always on..
display off when calling.
There is workaround.. just press the screen, the proximity area, then it works normally for a while.
I kept doing that, and it fixed for couple of months in last winter.
It started happening again when I stayed in Desert area, 90F over night.
looks like proximity sensor should be stuck on some "right" place, but glue does not hold it tight?
I donno... anyways, it happened again when weather comes warmer.
so, I was looking for a solution, just disable the proximity sensor, or make it always 5cm reading.
nothing works so far!
first trial. use "disable sensors" in developer option.
I created a tasker command for toggle that function --> this works. but...
it disables mic as well, cannot use during phone call.
for AOD, that command does not work when screen is off. command does not go through for AOD.
second trial. use disable sensor addon for xposed (now LSPOSED with magisk)
not working on Android 13 and 12.
Looks like it worked on Android 8 or 9? not an option for pixel 5.
I gave up at this point.
Pixel 5 is great phone, light and small enough, easy to carry. performance is not great but ok for me. battery life is also ok.
easy to unlock bootloader, flip to other custom roms..
because of only for this small proximity sensor, this is hard to use for me..
Is there any way to disable it?
see this thread for a general idea of what to do.
[Q] Disable proximity sensor via terminal emulator
Hi @ all, I have that following problem: My phones display turns off automatically while im receiving or doing a call. My proximity sensor is broken and i would like disable it and i found a good solution here in this formus...
forum.xda-developers.com
that is for a HTC phone and is a 10 year old thread but I think if you can identify the correct device you can use root to effectively prevent it from changing state.
Maybe not. its been a while since I messed with Android Internals.
Worth a try.
I recently got a refurbished Pixel 5 and had this same issue, a few searches on the internet and I learned about the screen gap fiasco. If I'm not wrong isn't the reason behind the proximity issue this same screen gap on top left. As far as mine is concerned, I heated it up a little to loosen the adhesive, covered it in a soft cloth and then applied a plastic clip I had lying around on top left for compression. I left it overnight and voila the sensor works perfectly now. Also I have a relatively tight case on.