Root and warranty? - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hello,
I'm considering buying a Sony Z3 Compact, and I'm unsure of its warranty status when rooted. I've read that warranty remains in tact if you don't mess with the bootloader.
I just wanted to clarify: if I use this guide, and follow all the 46 steps without skipping anything, will my warranty be void or not?
http://forum.xda-developers.com/z3-compact/general/how-to-root-backup-drm-keys-t3013343
And do I need to restore something prior to using warranty? They're often quite strict about this stuff in Lithuania...

I have root and botloader locked and my phone has been repaired under warranty without problems

Related

[Q] Rooting Voiding Captivate Warranty?

I was thinking about rooting my captivate, but I've heard that it voids ur warranty and that if it bricks my phone then all is lost and I can't replace it. Does rooting actually void my warranty?
amucinom said:
I was thinking about rooting my captivate, but I've heard that it voids ur warranty and that if it bricks my phone then all is lost and I can't replace it. Does rooting actually void my warranty?
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Short answer is yes it voids your warranty.
Not the short answer, if att were to somehow FIND OUT you rooted, you would void your warranty. Oneclickroot and z4root both have un root option, and if you end up going the custom rom route there is a lovely peice of software to flash stock unrooted back onto a soft brick situation. So if read up, know what your doing before you do it, and be careful they would never know it was rooted.
i actually had my phone exchanged the other day, and it was sooted. They only asked me to put the original software in it.
thanks for all the input guys! and yeah if i root and flash a rom and then find something wrong with the phone i can always revert back to the original software. if i brick it i can always report it lost or stolen.
had my rooted phone screen cracked, sent it into att and they fixed it no questions asked..

[Q] Cyanogenmod on XZ

So, I want to install Cyanogenmod on my XZ, using flashtool to unlock the bootloader and doomlord's expliots to root.
However, won't rooting first re-lock the bootloader? Or unlocking the bootloader remove root? Both things wipe the everything, so... Help lpease?
Whatever you do, be sure to backup your TA partition before you unlock your bootloader: http://forum.xda-developers.com/showthread.php?t=2292598. To do this, you first need to root your device without unlocking your bootloader.
Otherwise you will lose your DRM keys permanently and you will never be able to use certain functions (like Mobile BRAVIA Engine 2) anymore, not even if you relock your bootloader and restore to a stock ROM.
Please also note that by requesting a bootloader unlock key from Sony, the IMEI number of your phone gets blacklisted and your warranty is void.
Apollo89 said:
Please also note that by requesting a bootloader unlock key from Sony, the IMEI number of your phone gets blacklisted and your warranty is void.
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Hi Apollo89, are you sure about that?
CiscoX said:
Hi Apollo89, are you sure about that?
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Go to http://unlockbootloader.sonymobile.com/unlock/step1. At step 2, you need to agree with the following legal terms before you can continue:
I acknowledge that use of the boot loader may void the phone’s warranty.
I acknowledge that, if Sony does perform any warranty repairs, Sony may charge a service fee for additional costs associated with the modified software.
So if a phone with an unlocked bootloader (or relocked bootloader) needs to be repaired, your warranty may be void, it's completely up to Sony to decide about that and they have the legal right to charge you for the repair because you agreed to those terms. If that's fine with you, you can continue to unlock your bootloader and flash a custom ROM like CyanogenMod. I myself would only consider this after official firmware updates have been discontinued.
Apollo89 said:
Go to http://unlockbootloader.sonymobile.com/unlock/step1. At step 2, you need to agree with the following legal terms before you can continue:
I acknowledge that use of the boot loader may void the phone’s warranty.
I acknowledge that, if Sony does perform any warranty repairs, Sony may charge a service fee for additional costs associated with the modified software.
So if a phone with an unlocked bootloader (or relocked bootloader) needs to be repaired, your warranty may be void, it's completely up to Sony to decide about that and they have the legal right to charge you for the repair because you agreed to those terms. If that's fine with you, you can continue to unlock your bootloader and flash a custom ROM like CyanogenMod. I myself would only consider this after official firmware updates have been discontinued.
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Damn, so you say if i request an unlock key for my bootloader, but never use it. Do it still void my warranty. I mean, maybe some people change there mind after they request the unlock key and never use it to unlock the bootloader.
CiscoX said:
Damn, so you say if i request an unlock key for my bootloader, but never use it. Do it still void my warranty. I mean, maybe some people change there mind after they request the unlock key and never use it to unlock the bootloader.
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You should only request the key if you're going to unlock your phone. Sony has no way to check if you unlocked your phone and then restored a TA backup, so that's why they require you to register your IMEI number.
Apollo89 said:
You should only request the key if you're going to unlock your phone. Sony has no way to check if you unlocked your phone and then restored a TA backup, so that's why they require you to register your IMEI number.
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ahhh, Thanks you so much for the information Apollo89
CiscoX said:
ahhh, Thanks you so much for the information Apollo89
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Anyway, if Sony refuses warranty, you could go to court and argue that you only requested the key, but didn't use it. Then it's up to the judge to decide if requesting the key (and agreeing to those terms) is enough evidence or not. However, I think most people won't go to court and just pay for the repair or buy a new phone. What I meant to say is: just be careful and think twice before doing such modifications
I think Denmark have pretty strict rules to protect the consumer, so I really doubt that Sony would get away with applying these rules here - but this definitely makes me not want to unlock the bootloader before I have seen Sonys 4.4 firmware.
Thanks for the info!
That being said, I think Sonys stock ROM works really well.
I'm rootet, running SwiftKey, Handcent SMS, Aqua Mail, HD Widgets an Apex Launcher Pro. I get 3 - 4 hours of screen time on stock settings.
I have no reason to really want another ROM.
Had it been a Samsung or HTC device I would have needed to strip the device of all the bloat
ware and get rid the massive battery drain, caused by wake locks from the manufacturers ROM.
Sent from my C6603 using Tapatalk 4

[Q] Unlocking?

I'm trying to figure out exactly what you lose when you unlock Z3(C).
So far I've discovered that:
- Sony has a webpage that allows you to unlock your device
- Unlocking your device will void your warranty
- Unlocking is the only known way to get root (at least right now)
- Unlocking your device will kill the "TA partition" that contains DRM keys
- Loss of the aforementioned DRM keys will cause some stuff to stop working
I found a huge thread on backing up TA partition for older xperia devices, but no good information RE: what exactly you lose if you wipe out the DRM keys by unlocking.
Do any of you know definitively: what the DRM keys are for and what you lose?
As an aside - it looks like backing up TA partition is only possible before you unlock bootloader and if you've rooted your phone (so probably not possible on Z3C until someone finds a working exploit to get root with a locked bootloader).
Thanks in advance for any insights.
I don't think there is a definitive place which says exactly what you lose by unlocking the boot loader but judging by what people having been saying after unlocking the Z3C and other Xperia phones on 4.4 it seems like the answer is nothing. Nothing is lost on the software side at all.
On the z1c I neglected to back up the TA partition. And apparently lost native mirror cast and some camera features when I rolled the device back to stock.
Back up your TA partition before unlocking BL... If not for the I'm tact features turn for your warranty!
http://forum.xda-developers.com/showthread.php?t=2292598
Those that have rushed into unlocking the BL without backing up the TA partition risk voiding warranty I'm afraid.
dillalade said:
On the z1c I neglected to back up the TA partition. And apparently lost native mirror cast and some camera features when I rolled the device back to stock.
Back up your TA partition before unlocking BL... If not for the I'm tact features turn for your warranty!
http://forum.xda-developers.com/showthread.php?t=2292598
Those that have rushed into unlocking the BL without backing up the TA partition risk voiding warranty I'm afraid.
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Problem is, you need root to use those backup tools... So we would need a temp root exploit to backup before unlocking. But from what I've read so far, it doesn't seem like you lose that much, if anything.
I am also curious about this as I need root access but would like to preserve the warranty. Somebody else has also started a thread with what breaks with unlocking: http://forum.xda-developers.com/showthread.php?t=2890936
TiMiN8R said:
Problem is, you need root to use those backup tools... So we would need a temp root exploit to backup before unlocking. But from what I've read so far, it doesn't seem like you lose that much, if anything.
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Most important consideration is your warranty such if your happy to lost it then unlock your BL.
dillalade said:
Most important consideration is your warranty such if your happy to lost it then unlock your BL.
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Click to collapse
It's not that definitive that you will lose warranty. Sony says it may void your warranty. Known issues with the specific model or batch, or other hardware problems that could not be caused by flashing custom ROMs/kernels will most likely still be covered.
http://www.phonearena.com/news/Sony...oader-unlock-tool-voids-your-warranty_id32972
I myself have sent in my Xperia T twice since unlocking the bootloader and on both occassions it was covered by the warranty.
Mind you, I did relock the bootloader and flash a stock FTF before doing that.
Flashtool has a function to relock the bootloader
http://www.digitalinternals.com/mobile/keeping-warranty-intact-sony-xperia-unlocked-phones/264/
I don't know if this works on our phone already, maybe someone who has already unlocked would like to try?

[Q] Void warrancy and root without BL unlock

Hi to everyone!
I just find that it's possible root our phone without unlocking the bootloader (and lost the dmr key).
What about the warrancy? If I root in this way I'll void it? or what?
Thanks in advance
Once you unlock your BL your warranty is essentially gone.
Because you can't undo the process (unless you backed up your TA partition).
Dsteppa said:
Once you unlock your BL your warranty is essentially gone.
Because you can't undo the process (unless you backed up your TA partition).
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I'm not sure I understand - the OP asked if the warranty will be voided if he roots the phone using the newer method without unlocking the bootloader. Or do you simply re-lock it later with this method and the warranty is still voided?
PuffDaddy_d said:
I'm not sure I understand - the OP asked if the warranty will be voided if he roots the phone using the newer method without unlocking the bootloader. Or do you simply re-lock it later with this method and the warranty is still voided?
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That's why I said that the warranty will only be voided if you unlock your bootloader. All other things like root etc, you can just revert and Sony will never know it.
Sent from my D5803

Root in locked bootloader and warranty

Hi, sorry if it was answered before but i don't seem to found it.
I bought a z3 compact d5803 international gsm unlocked, and I'm confused about root, warranty and drm keys.
If I gain root access but keep the bootloader locked (i saw it can be done with some kind of exploit), do i loose warranty and/or do i lose drm keys? My bootloader can be unlocked, but don't want to do that if not necessary.
The current android version is 5.1.1 (compilation version 23.4.A.0.546).
Thanks in advance!
Hi! Anyone can help?
Thanks in advance!
Try this one
Thanks for your answer. I look at that thread before, but I don't see any reference to warranty, that's why I need to know. If rooting without unlocking bootloader void warranty or not.
Thanks in advance!

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