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Hey everyone!
I'm really excited, yesterday got a brand new Captivate in Canada. I guess I'm one of the first, the actual launch date is the 25th but not every Future Shop follows the rules.
Anyways, here's my problem. I've noticed that any time the phone makes a sound, the speaker will hiss for a second or two. As in while the sound as playing, and for a second or two afterwards. It's not incredibly loud, but it is noticeable. It sounds like white noise, but not as harsh.
I took it back to the Future Shop where I got it, and luckily there was a Samsung rep there. He had never heard of the problem. They said they would do a replacement of the phone, no problem, but I was just wondering if anyone had heard of this or knew of any solutions.
I haven't changed the phone in any way, and it's done it since day one (I guess that's not saying much, this is day two). Pushing on the speaker doesn't help, as suggested in the threads where people have had speaker problems. Anyone else having similar problems?
Thanks in advance.
I don't know that my experience applies to the speaker itself, but I noticed something similar last night when I had headphones plugged into my Cappy.
Whenever I would launch a program, play a sound, etc, I'd notice a very audible hiss/white noise. As this hadn't been an issue earlier, I figured it was something I changed. The first place I had looked was in the TV-out settings, and discovered that I left it enabled. After unchecking the box (Settings > Sound and Display -> TV out), the hiss was gone, or at least barely noticeable.
I find exactly the opposite... The hiss stops completely when headphones are plugged in. No hiss on the headphones or the speaker. TV out is off, as well. Thanks for the response though.
hd7 the sound is off speaker what can i do, please help me if you have cod or something like that
This happens to me alot just reboot it ...
i.am rebooted but not working at all
agamy_80 said:
i.am rebooted but not working at all
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Hi agamy, I'm having the same problem and rebooting the phone doesn't help either.
Were you able to find a solution?
Do you guys still have this problem? Figured out a fix? I don't have one but this guy I know does. Thanks!
Yeah, return it if the speaker keeps shutting off. Mine was doing the same thing and I just called the tmobile and they're sending me another one (actually my second replacement as the other one had serious software glitches).
Ok I will let him know. Thanks!
I've had the same issue with mine for about 2 months. The speaker was working fine then every now and again when I would type it would get very loud then cut off for me, Wouldn't not turn on for anything. last night it started to work but only at 1 on volume. I turned it up to half way and was excited that it worked again, kept locking and unlocking getting messages etc. Then I went to go type and boom! speaker went out again, now I'm left speakerless yet again. I don't ant to get a replacement yet because I have a skin case on it and I would have to pay for another when I get the new one. I've never ever had any issues with speakers on any other phone I've had so I'm quite disappointed.
i now am experiencing the same problem. while playing a game (assasins creed) the speaker just died down on me. at first i though it was just the game. tried other games and zune,none of them have sound. done with reboot and restart,unfortunately still no volume. im stuck with an expensive phone wihout volume,another unfortunate thing is,i cant even have it replaced since i bought it in ebay.
i hope somebody will have a fix to resolve this issue
cheerio
I had the same problem and after a week or so everything is back to normal.
just had mine fixed.sound is back audio is as great as when i received the phone.im just worried if the same problem would occur. it took two days for htc service center here in the philippines to fix it.
:-( I have the same issue, I was playing music and the speakers dead!!! I don't even touch the phone......the speakers only stop working without any reason. Somebody can fixed that problem? Because I'm in Ecuador and here we don't have an HTC repair center.
I have similar problem with speaker, volume is stable but not loud enough. I am not sure if it is a software problem or hardware one.
Regards
try reset, or flash rom with higher version.
Maybe the sys bug.
I have the same problem! Hard-reset and flashing a newest rom doesn't help! I think this is hardware problem(
Somebody knows, where it is possible to find replacement speaker for it. And where I can find service-manual? Thanks!
My speaker just went dead as well. Highly annoying because the phone's useless as an alarm now. Traveling abroad at the moment, so might not even be able to get it fixed...
Hi guys,
I had the same speaker problem on my brand new brand new HD7 a while back. Back then i used to use the alarm and snooze a lot. After a couple weeks of alarm going off and snooze, the speaker gone mute. This is a wide spread problem HTC Window7 phones, especially this HD7 model. I tried everything from sound enhancer app to flashing custom ROM, but could not find any solution. So i let it sit for like 4 months until that one night i decided to mess around with it again. It was 2 in the morning so it was really quiet. That was how i found out that the speaker was still working but only output really little sound or static even if i had the volume at max.
So just a wild guess, i googled the part for the speaker and how to dissemble the damn thing. It's pretty easy and i happened to have a broken g1 which had the same loud speaker with the HD7. So i switch them out and voila, i got the sound back.
I was so excited so i tried everything that output sound on the phone. Everything worked out fine for like ... 2 days! Speaker went out again! During that 2 day, i was doing a lot of music, video, games . But i noticed things get really glitchy during keyboard clicking and and snoozing off the alarm.
So i'm pretty sure the G1 speaker is dead again. So i went on ebay and bought a brand new OEM speaker for the HD7 for 4 bucks (G1, G2, HD2, and some other models use the same one. Check the picture). 3 days later and another trip to the inside of the phone, It sounded loud and clear again. This time i completely avoid the alarm and keyboard clicks. I have got sound for almost 2 month now.
So if you don't have sound. Hold the phone to your ear and play something. If you hear hiccups, little sound, or static coming out then it's not a software problem. Replace the speaker and avoid using the alarm and keyboard clicks.
Hope this solve your problem.
this happened to mine for a while until eventually it gave up and had to be returned to be fixed... luckily it was 11 months old and still in the initial 12 month warranty... speaker replace and now all is fine.
If yours is going and it's still in a warranty period, I'd return it to where you got it from.
"The Fonz" Method
Not a real great fix, but I fixed my wife's phone by hitting the top of the backside of the phone pretty hard with the palm of my hand (or set it down hard on a table). It was working for a few weeks and we were sitting at the dinner table one night and I set it down, and it worked for a second. Then I thought, "Maybe if I hit it harder it will come back on." And it worked! Probably a loose wire or something.
Hi everyone. I'm really freaked out. I have an N1 running CM6.1 stable and it's always been working fine. This morning though, my phone started playing this strange hawaiian-style music loop by itself and I have _no_ idea where it comes from. I've tried rebooting and it started playing again so I'm thinking I may have caught something.
I tried to look it up and haven't found anything. Has anyone else heard of such a thing happen to android phones before?
Were you plugged into the computer via USB when it happened? I know that if your ringtone was stored on the SD card and you are plugged into USB with mass storage enabled, the phone would play a ringtone from internal storage when you received a notification.
it's just a ringtone... are you sure you've not setup any app for services?
That sounds about right. Although I've never seen it happen before. Thank you very much!
This reminds me of a freaky incident with my phone.
I picked up my phone to go out and I hear my own voice saying, "Hello? Hello?".
I was pretty freaked out but had no idea what it was.
Then it happened again the next day.
And the day after. All around the same time, and all when I picked up my phone.
I eventually remembered I had tested a sound recorder app a while back, so my "Hello?" was recorded as a wav file on the sd card. When picking up my phone I would unplug the headphones, physically pulling out the plug triggered the 'play' as if the headphones had the remote that came with the phone. The music player then played the first file it found which was my test recording.
^-- this is freaking addictive O.O
It's when the strange voices start that you have to worry, especially if you don't have your phone!
Sent from my Nexus One using XDA App
It happens to my android phone too, and quite frequently i must say. i dont have any music app or anything to trigger that type of music. Its hawaian style and also there is this sound like someone is taking a picture! Its really weird but i've laughed it off until now. Has someone found any solution? Btw it happens to my friend too!
Strange music strikes again
Mine too. Android device.
I think it's solved. From the sms app. Did you received any strange sms earlier before this music start playing? I did and I think they are connected.
Hi Forum,
I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue? I tried the "push the speaker down" solution but to no avail
Should I wait like the other person?
Any suggestions?
Thanks forum!
Codazzle said:
Hi Forum,
I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue? I tried the "push the speaker down" solution but to no avail
Should I wait like the other person?
Any suggestions?
Thanks forum!
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Click to collapse
I had nearly the same issue, except mine got to the point where the speaker phone didn't work either. Music played fine, phone calls stopped working. I went through a lengthy process of accidently deleting everything I had on my phone, which lead me to buy a USB Jig, install the stock ROM and it worked perfectly. I would suggest trying this before you try and physical fixes on your phone.
Thanks for the suggestion SGT_Watkins
I am an absolute noob when it comes to this stuff. So it took me a while to even figure out what you were saying
BUT, after a whole night of reading and flashing it WAS FIXED!!!
I am quite tempted to phone Samsung and give them a piece of my mind after they told me some hardware was defective even though they clearly weren't listening to what the problem was
Thank you again!
How did you solve this?
I have the EXACT same problem on my Galaxy Nexus. I've wiped it, tried different ROMs, kernels... Nothing solves it! It's like there's a persistent software problem that survives flashing and even battery pulls.
My phone had this same issue not long ago. It was after I had used some headphones for about an hour. I work in a paper converting factory, so I assume some dust was packed in the headphone jack and made the phone think something was plugged into it. I turned my phone upside down and used a paper clip to scrape it all out (compressed air may have been safer). After a few tries, all sounds were working properly again.
Sent from my SGH-I897 using XDA
Just wondering if anybody else has experienced this. For me, specifically when playing Dissidia FF: Opera Omnia and one other game that I tried once but can't recall... When playing, sometimes the bottom speaker will not play sound at all or sound will play in "crackles" (as in, the game sound plays in crackle-length spurts). I can't find any particular cause for it, and messing with settings has done nothing.
Doesn't happen to me with watching videos, listening to music, or playing other games. But I'm wondering if it's somehow still something on my end, or if other people have experienced this. It doesn't happen constantly (sometimes the sound is just fine), but I'd say... Maybe 60% of my time spent playing, this issue occurs.
This is indeed a known software issue on MR2 seemingly to do with low volume. Does briefly increasing and decreasing the volume make the problem go away for a while?
Hmm... Initially I had thought I tried that thoroughly enough. But I figured out a way to make the issue more repeatable, and I tried turning up the volume well past the halfway point (which is usually overkill on this phone... lol). Turns out the sound does indeed kick back in when the volume is put above halfway or so. Sorry, I didn't realize it had to go that high to realize what's going on.
It's still weird that it only seems to happen in this one game I play (and that one other random one). All my other games, music, and videos have no issues. Well, here's hoping they eventually fix it... lol.
Gamesoul Master said:
Hmm... Initially I had thought I tried that thoroughly enough. But I figured out a way to make the issue more repeatable, and I tried turning up the volume well past the halfway point (which is usually overkill on this phone... lol). Turns out the sound does indeed kick back in when the volume is put above halfway or so. Sorry, I didn't realize it had to go that high to realize what's going on.
It's still weird that it only seems to happen in this one game I play (and that one other random one). All my other games, music, and videos have no issues. Well, here's hoping they eventually fix it... lol.
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Click to collapse
I had the same issue playing Clash Royale and Final Fantasy 7. Like you, turning it up to about 60% "fixed" the crackling. But it would return again eventually when I turned the volume back down. I ended up returning the phone because the Microsoft Store is an amazing place with 30 day returns. I love the phone so it sucks, but that issue is a real deal breaker. Once they get it fixed I'll look into getting another. On a side note; I did contact Razer support through twitter and they were going to send me an RMA. Had to go through the whole song and dance of "Did you try a hard reboot" and "Did you do a factory reset". If you decide to do an RMA and they say no let me know.
Nevermind