Hi, maybe I'm screwed, but anyway I will ask...
I have a Note 5 protected with fingerprints and obviously with a PIN.
My screen failed, imagine that you divide the screen in 7 parts horizontally, lanes 2 and 3 from the bottom does not respond.
My device rebooted and as I have to unlock it with the PIN after restart, I'm unable to do that because 3 of the digits are in the part of the screen that doesnt work.
I decided not to repaird the screen, I bought an S8, but I need the pictures stored in the note 5. I'm been unable to get them, because for the methods I know, the device must be unlocked.
Any thoghts??
Thanks! I was able to unlock it using the stylus...
Hello
I have purchased a p30 pro recently. Yesterday, while using phone, suddenly the screen colors got washed out, then after some minutes the screen went full black. I believe touch is working, just the screen sometimes draw some subtle vertical lines and no image appears.
I'm not much concerned if the phone works or not in the future, but i have very important files in the phone that i need to retrieve and i believe if i send the phone to a service center it will be reseted.
Any suggestions of what i should do?
I've tried:
- Pressing the power button 20 seconds while phone is connected to tv whith an usb-c - hdmi adaptor. Huawei logo appears on tv but after that screen flickers with black. If i was able to have the pin screen there would've been great as could install an app to send fles to cloud after.
- Tried with the PC suite HiSuite, but since mobile is locked with pin, it cannot connect to do backup.
- Tried to insert the pin in "blind" by touching screen
Would appreciate if someone could help. Is there any way to enter the initial pin to have access to mobile, but without using screen?
Thanks
P.S. Phone didnt felt or anything, just subtedly washed on the faucet with just water as it was bit dirty (like 10 hours previous to failture). Wasnt submerged either. Will try to put it on a rice bowl eventually, but an IP68 phone (Pro) i find strange, i have done that several times on my old S8 and never had an issue.
Phones are NOT waterproof. Have seen several liquid damaged iPhones and Galaxy phones. Most likely the phone is liquid damaged. Second likelihood is damaged display. Rice will make it worse. You’ll need someone, a mobile phone repair technician, to open it up as soon as possible and remove the corrosion with IPA or an ultrasonic cleaner. The longer you wait, the worse the corrosive damage becomes. Look for a shop that's competent enough to remove the rear glass without cracking it. Franchises are generally less reliable.
You can use HiSuite to retrieve files or even preview the contents of ur display , thing is you have to find a way to press the accept button for the usb authorization when asked from the phone.
EDIT: Just saw you used the method but your phone is locked with a pin so i would suggest to try the blind method to unlock the phone.
Solved, thank you all
Was able to unlock and backup everything, was lucky
So I was just using the phone without issue yesterday evening. Then it just stopped responding and was sitting on my home screen. Thought it was locked then a phone call came it. Obviously not locked. Then it chimed an email came in. Again obviously not locked. Rebooted the phone to obviously the pin screen due to restart. No ability to touch any numbers. Don't feel the vibration of touching the screen either. Display is fine, not dropped, phone calls will pop up on the screen but no way to do anything.
I obviously need to replace the screen with touch digitizer I guess. How much fun that's going to be to find when every result under the sun comes up because of all the Mi Mix versions.
Is there a windows app that can backup the phone without unlocking it or imputing anything into the phone? Or am I screwed? Was going to try factory reset as a last resort before attempting to find a new screen for it. But really want to back it up first if it's possible.
I have my grandfather's old Droid Bionic and I want to see if there's any information on it (like pictures and such) before I reset it, but I can't get past the pattern lock screen and the phone has been disconnected from wifi for many years so Google Account password is different. Does anyone have any ideas?
Recently I replaced my redmi note 8 screen as it was damaged but after the new one was replaced I have this problem when every time I want to unlock my phone there are only some color lines and I have to on and off the screen several times for it to finally show my lock-screen
Ia there anything I can do so the screen turn on good every time?
Go back to the shop and tell them to fix it.