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Hello,
I recently bought a -used- Xperia Z.
The Xperia Z was in a new condition and ofcourse with a clean factory reset and empty internal storage.
But however i cannot seem to finish updating my Xperia Z.
I tried updating it to the newest software trough the phone, trough PC Companion and Sony Update Service... however no luck so far.
I keep getting the following erorr: ''the phone contains modified software that can not be updated'''
Please, does anyone know what's going on here?
Thanks for any help
GiantRowan said:
Hello,
I recently bought a -used- Xperia Z.
The Xperia Z was in a new condition and ofcourse with a clean factory reset and empty internal storage.
But however i cannot seem to finish updating my Xperia Z.
I tried updating it to the newest software trough the phone, trough PC Companion and Sony Update Service... however no luck so far.
I keep getting the following erorr: ''the phone contains modified software that can not be updated'''
Please, does anyone know what's going on here?
Thanks for any help
Click to expand...
Click to collapse
repair your phone using Sony PCC...then try update.
Ben Ling said:
repair your phone using Sony PCC...then try update.
Click to expand...
Click to collapse
Thanks for responding,
However, updating trough PCC does also not work.
GiantRowan said:
Thanks for responding,
However, updating trough PCC does also not work.
Click to expand...
Click to collapse
how don't work?
does your phone detected on Sony PCC?
http://forum.xda-developers.com/showthread.php?t=2275632
Ben Ling said:
how don't work?
does your phone detected on Sony PCC?
Click to expand...
Click to collapse
Yes but i cannot update the software due to ''modified software which cannot be updates''
I keep getting the same error
GiantRowan said:
Yes but i cannot update the software due to ''modified software which cannot be updates''
I keep getting the same error
Click to expand...
Click to collapse
repair the phone first then update it
GiantRowan said:
Yes but i cannot update the software due to ''modified software which cannot be updates''
I keep getting the same error
Click to expand...
Click to collapse
not update,click repair.
In your dial pad type *#*#service#*#*
Go to service info and then to configuration.
If it says bootloader unlocked you cannot update using pcc.
Read around a little and learn how to use flashtool in that case. (either way I would recommend you learn how to use flashtool anyway. It's the best software for Xperia phones around)
Good luck!
Sent from my phone using XDA Premium
GiantRowan said:
Hello,
I recently bought a -used- Xperia Z.
The Xperia Z was in a new condition and ofcourse with a clean factory reset and empty internal storage.
But however i cannot seem to finish updating my Xperia Z.
I tried updating it to the newest software trough the phone, trough PC Companion and Sony Update Service... however no luck so far.
I keep getting the following erorr: ''the phone contains modified software that can not be updated'''
Please, does anyone know what's going on here?
Thanks for any help
Click to expand...
Click to collapse
Return it
Sent via my Google Nexus 7 | 32GB.WiFi
I don't think you will like to wait for the updates,so use this http://forum.xda-developers.com/showthread.php?t=2240614
Choose the firmware for your region and your phone type c6603 or c6602.
Sent from my C6603 using xda premium
x102x96x said:
Return it
Sent via my Google Nexus 7 | 32GB.WiFi
Click to expand...
Click to collapse
Dang thang is broken.
I sold the damn thing buyin new one 2day.
greetz
Everytime my Xperia Z is rebooted or shut down all the photos get deleted and settings reset.
Can anyone help me please?
sachithrangana said:
Everytime my Xperia Z is rebooted or shut down all the photos get deleted and settings reset.
Can anyone help me please?
Click to expand...
Click to collapse
the only thing i can recommend is repair via sony suite,
if that doesn't work, just send it back in for repairs.
it sounds like an internal storage issue. my incredible S did similar things shortly before it died.
sachithrangana said:
Everytime my Xperia Z is rebooted or shut down all the photos get deleted and settings reset.
Can anyone help me please?
Click to expand...
Click to collapse
Flash your stock rom using flashtool
hello guys, i am lucio
today's morning i wake up too late because my xperia z i'ts not on without reason o.o
i try to turn on but gives me a bootloop. after two hours of bootloops I flash the XZ with the original t-mobile .FTF and after that the XZ only do 1 vibration and that's all. =Soft-Brick
help me guys, the XZ is my daily-usage phone
any solution?
sonyhack said:
hello guys, i am lucio
today's morning i wake up too late because my xperia z i'ts not on without reason o.o
i try to turn on but gives me a bootloop. after two hours of bootloops I flash the XZ with the original t-mobile .FTF and after that the XZ only do 1 vibration and that's all. =Soft-Brick
help me guys, the XZ is my daily-usage phone
any solution?
Click to expand...
Click to collapse
Is the bootloader locked? If it's locked try to repair it with pcc.
St.Jimmy90 said:
Is the bootloader locked? If it's locked try to repair it with pcc.
Click to expand...
Click to collapse
thanks, i did that and sony pcC says " no new software update for your device" :/
i flash many .FTF's and the XZ make a bootstall but that's all
any other solution?
Try to repair it using SEUS or Flashtools, i think SEUS is best solution. It looks like you need to wipe all your user or system data, because it's not just bootloop. Just download this awesome tool, connect your phone in flashmode and if there is no new update just tick repair and let it be.
sonyhack said:
thanks, i did that and sony pcC says " no new software update for your device" :/
i flash many .FTF's and the XZ make a bootstall but that's all
any other solution?
Click to expand...
Click to collapse
Open PCC - Support Zone - Update Phone / Tablet - Repair Phone / Tablet
Follow the steps and report back
any other solution? nothing seems to work
sonyhack said:
any other solution? nothing seems to work
Click to expand...
Click to collapse
It seems you didn't follow the steps I told you...
sonyhack said:
any other solution? nothing seems to work
Click to expand...
Click to collapse
St.Jimmy90 said:
Open PCC - Support Zone - Update Phone / Tablet - Repair Phone / Tablet
Follow the steps and report back
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=WuJy_DQNXB0
For me PCC is in german but it looks exactly like this.
Try again, what St.Jimmy90 told you.
gripfly said:
https://www.youtube.com/watch?v=WuJy_DQNXB0
For me PCC is in german but it looks exactly like this.
Try again, what St.Jimmy90 told you.
Click to expand...
Click to collapse
St.Jimmy90 said:
It seems you didn't follow the steps I told you...
Click to expand...
Click to collapse
guys i did exactly like on the video and sony pcC doesn't detect my c6603. i try to repair anyway but sony pcC says "no new software update "
think I'm going to take it to a cell phone fixer
sonyhack said:
guys i did exactly like on the video and sony pcC doesn't detect my c6603. i try to repair anyway but sony pcC says "no new software update "
think I'm going to take it to a cell phone fixer
Click to expand...
Click to collapse
Try it with Sony Update Service. That should work. Just download the program on the Sony website.
Gesendet von meinem C6603 mit Tapatalk
First of all, I don't have any knowledge on Xperia phones(Nexus 4 user)(had unlocked a se xperia neo v once but it pwned my brain)
Secondly, this idiotic 15 year old installed Mcafee and doesn't remember the password. I tried rebooting into recovery and doing a factory reset but it turns out Xperia phones don't have a recovery(??) (lame)
Thirdly, I clicked on 'forgot pin' on mcafee app when xperia boots, but it says I don't have an internet connection. THEN HOW AM I SUPPOSED TO RESET THE DAMN PASSWORD?? (The sim has 600+ mb data)
Fourthly, oh my god who the hell uses such crap apps if they cannot even remember a password?
I think I got it. Managed to reset mcafee security but it won't get past lockscreen. And the kid can't explain through the phone(it's the son of my friend's friend) Thing is I will get paid for fixing it and installing CyanogenMod. So, it's urgent for me.
Maybe I could try using Google's own service for remotely wiping data? I will tell m friend to ask for his gmail, but the faster the better. I can't stand unresolved things.
I will try Sony Update Service with the LT30_9.2.A.1.205_CH.rar thing
Wow you guys are fast, thanks for helping! /s
Konstantinos said:
First of all, I don't have any knowledge on Xperia phones(Nexus 4 user)(had unlocked a se xperia neo v once but it pwned my brain)
Secondly, this idiotic 15 year old installed Mcafee and doesn't remember the password. I tried rebooting into recovery and doing a factory reset but it turns out Xperia phones don't have a recovery(??) (lame)
Thirdly, I clicked on 'forgot pin' on mcafee app when xperia boots, but it says I don't have an internet connection. THEN HOW AM I SUPPOSED TO RESET THE DAMN PASSWORD?? (The sim has 600+ mb data)
Fourthly, oh my god who the hell uses such crap apps if they cannot even remember a password?
Click to expand...
Click to collapse
Is the Phone(xperia T) by chance rooted?
MadHatter3112 said:
Is the Phone(xperia T) by chance rooted?
Click to expand...
Click to collapse
No root and I don't believe the kid has enabled usb debugging. Plus, I cannot get past the screen pattern as he cannot explain it (he's Ukrainian and I'm Greek, so I need my friend to translate) I have downloaded the Sony Update Service but it doesn't list Xperia T under the devices. I also got an .ftf file which I don't know what to do with it.
Konstantinos said:
No root and I don't believe the kid has enabled usb debugging. Plus, I cannot get past the screen pattern as he cannot explain it (he's Ukrainian and I'm Greek, so I need my friend to translate) I have downloaded the Sony Update Service but it doesn't list Xperia T under the devices. I also got an .ftf file which I don't know what to do with it.
Click to expand...
Click to collapse
By sony update service do you mean Sony Pc Companion? when i broke my T(rooted) without access to recovery and, before i learned about flashtool i used Sony PC Companion's support zone to repair phone and install stock ROM and so i had to root my phone again. If this DOES work for you here's the link to Flashtool: http://forum.xda-developers.com/showthread.php?t=920746 or you can download DooMLoRD's easy rooting toolkit: http://forum.xda-developers.com/showthread.php?t=2333577 . for rooting purposes. Hope this helps :good: Oh and keep the .ftf file, it''l be required if you choose to use flashtool after rooting
Ps. to enter Flashmode you have to keep holding down the volumeDOWN button while you plug in the phone.(Not sure, But the GREEN LED light will lightup. for fastboot it's the opposite, VolumeUP button.(BLUE LED) might have mixed up the buttons )
PC companion couldn't work because I couldn't get pass through the lockscreen pattern. The tried explaining it when my friend first contacted him but he didnt make any sense, he said. xD
I tried flashtool and downloaded latest firmware, everything worked awesome! I have disabled some apps as well as mcafee so he won't do the same mistake again. Thanks guys!
Back to my Nexus 4 goodness, oh my god that was a nightmare compared to samsung and nexus. xD
heheh, Glad i could help Bro
Hi,
so i got my XZ1 compact today, started the android setup and immediately forgot the PIN to unlock the phone.
I tried to reboot into recovery for a factory reset (since its brand new, I have no data to backup), however Volume Up + Power does not boot into recovery mode (Volume Down + Power also wont work).
Is there another trick to get into recovery, maybe via USB ?
synergy1337 said:
Hi,
so i got my XZ1 compact today, started the android setup and immediately forgot the PIN to unlock the phone.
I tried to reboot into recovery for a factory reset (since its brand new, I have no data to backup), however Volume Up + Power does not boot into recovery mode (Volume Down + Power also wont work).
Is there another trick to get into recovery, maybe via USB ?
Click to expand...
Click to collapse
ADB's not playing nice with my XZ1C, probably due to no bootloader unlock. Is there a "Forgot PIN" option on the lockscreen?
IIRC, Sony stock firmware does not have recovery. Maybe try reflashing the phone using Xperia Companion or Flashtool?
A quick search gave me this
https://support.sonymobile.com/de/xperiaz1compact/userguide/restarting-and-resetting-your-device/
4rz0 said:
A quick search gave me this
Click to expand...
Click to collapse
Thats for the old Z1 compact (the XZ1 compact does not have a reset button).
mhaha said:
IIRC, Sony stock firmware does not have recovery. Maybe try reflashing the phone using Xperia Companion or Flashtool?
Click to expand...
Click to collapse
Reflashing with the Xperia Companion (with Volume Down while connecting USB) worked, thank you!
synergy1337 said:
Thats for the old Z1 compact (the XZ1 compact does not have a reset button).
Click to expand...
Click to collapse
Ha, I missed that. Was wondering about the button thing.
Hi all please I need help
The father of my wife died 1 week ago and he have sony xperia xz1
He have phone code security and we can't access the info or his photos there are anyway to do it ?
If not I try to wipe the data by recovery mod but not go to the boot how I can do that ?
Please help me:crying:
There is a way but I'm a bit suspicious to share it here as from security point of view it's no good.
akonet.android said:
There is a way but I'm a bit suspicious to share it here as from security point of view it's no good.
Click to expand...
Click to collapse
Can be done on private because really I'm in big hard situation the phone won't work and the Sony company don't want to fix it so please help me
Pls clarify, do you have recovery like TWRP installed, can you boot into it?
Balder-spooky said:
Can be done on private because really I'm in big hard situation the phone won't work and the Sony company don't want to fix it so please help me
Click to expand...
Click to collapse
If your issue is legit... Just contact Sony Customer Care
synergy1337 said:
Thats for the old Z1 compact (the XZ1 compact does not have a reset button).
Reflashing with the Xperia Companion (with Volume Down while connecting USB) worked, thank you!
Click to expand...
Click to collapse
running into a similar issue though using a Mac...can you elaborate on this please?