Phone screen doesn't turn on after some idle time. - X 2014 Q&A, Help & Troubleshooting

Since a little while I have an issue where if I leave my phone locked for a while (idle), and I try to unlock it, the screen doesn't show anything.
The device does still unlock but no image is displayed, the only way to fix it temporarily is to hold the power button and reboot the device.
I'm running Rooted Marshmallow atm, but the issue occurs with any ROM I have tried so far.
Does anyone know how to fix this, because it is really annoying.
Greetings

Does anyone have an idea??

I get this actually. The 'fix' is to swipe down from the top when the phone is unlocked but the screen is black.

jonnythan said:
I get this actually. The 'fix' is to swipe down from the top when the phone is unlocked but the screen is black.
Click to expand...
Click to collapse
Thanks for your response, do you have any idea of what the cause is of this annoyance?
Sent from my XT1092 using Tapatalk

Xtremelyevil said:
Thanks for your response, do you have any idea of what the cause is of this annoyance?
Sent from my XT1092 using Tapatalk
Click to expand...
Click to collapse
Not a clue. Bug in the display driver or something. Who knows.

jonnythan said:
Not a clue. Bug in the display driver or something. Who knows.
Click to expand...
Click to collapse
I just encountered the issue again, but swiping down doesn't seem to resolve the problem.

jonnythan said:
Not a clue. Bug in the display driver or something. Who knows.
Click to expand...
Click to collapse
Could it be due to Doze?

Everything ok with my device, never had this problem. I'm running official stock 6.0 non-rooted. Try to deactivate Moto Display and see if the problem continues to happen.

theoblackhawk said:
Everything ok with my device, never had this problem. I'm running official stock 6.0 non-rooted. Try to deactivate Moto Display and see if the problem continues to happen.
Click to expand...
Click to collapse
I've "disabled" Doze for 2 days now, and the issue hasn't been back since then.
So might be a doze related bug.
Still not certain

Xtremelyevil said:
I've "disabled" Doze for 2 days now, and the issue hasn't been back since then.
So might be a doze related bug.
Still not certain
Click to expand...
Click to collapse
this also happens on my XT1093 5.1 stock...I can twist the camera on hit the home circle and that brings back the display....

Related

4.3 screen flickers in Google Chrome

Does everyone have screen flickering on 10.4.B.0.569? Sometimes the screen flickers when I'm using Google Chrome and pressing on the tab button.
samesame
Yes! I had the same, however it has stopped for me now. The first few days it happened, but not anymore...
I do not know any solution, but maybe time will solve it
abelmaster said:
Yes! I had the same, however it has stopped for me now. The first few days it happened, but not anymore...
I do not know any solution, but maybe time will solve it
Click to expand...
Click to collapse
Yeah, it happens sometimes, other times not, quite random indeed.
moh.sakhaii said:
Yeah, it happens sometimes, other times not, quite random indeed.
Click to expand...
Click to collapse
Try this go to settings then developer options then under hardware-accelerated rendering click on disable hw overlays...it worked for me
Rzr92 said:
Try this go to settings then developer options then under hardware-accelerated rendering click on disable hw overlays...it worked for me
Click to expand...
Click to collapse
No I tried it and it still happens unless I have to restart my phone for it to take effect ?!
EDIT: Nope, restarted it, still the same.
EDIT2: by the way restart restores developer settings to default.
Google chrome is da ****.
Get the aosp browser, then you won't have flickering
Sent from my gold iphone 5s runnning ios 7.04 and iossuperjailbreak
Tommy-Geenexus said:
Google chrome is da ****.
Get the aosp browser, then you won't have flickering
Click to expand...
Click to collapse
Wow, never had a single problem with chrome on 4.2, so no thank you.
moh.sakhaii said:
No I tried it and it still happens unless I have to restart my phone for it to take effect ?!
EDIT: Nope, restarted it, still the same.
Click to expand...
Click to collapse
hmm....then i don't know as this worked for me
You can try contacting google regarding your problem, maybe they have a fix
Rzr92 said:
hmm....then i don't know as this worked for me
You can try contacting google regarding your problem, maybe they have a fix
Click to expand...
Click to collapse
I think Sony has screwed something because other brands dont suffer from this. Some driver or something is butched in this release.
moh.sakhaii said:
Wow, never had a single problem with chrome on 4.2, so no thank you.
Click to expand...
Click to collapse
I didn't had one either.
But the aosp browser is just snappier.
Just sayin'
Sent from my gold iphone 5s runnning ios 7.04 and iossuperjailbreak
Ok thanks for the advice, I will try it.

[Q] 10.4.1.B.0.101 bug?

Hey guys, recently i updated to the new 4.3 10.4.1.B.0.101 firmware
however, several times, the screen will not wake and i am forced to do a hard reset
has anyone else been forced to do this?
EDIT: The bug only started after i updated to the new firmware
spazzy1912 said:
Hey guys, recently i updated to the new 4.3 10.4.1.B.0.101 firmware
however, several times, the screen will not wake and i am forced to do a hard reset
has anyone else been forced to do this?
EDIT: The bug only started after i updated to the new firmware
Click to expand...
Click to collapse
I can't say that I experienced that too. But I will keep an eye on it for the next couple of days. Maybe I just didn't notice it.
spazzy1912 said:
Hey guys, recently i updated to the new 4.3 10.4.1.B.0.101 firmware
however, several times, the screen will not wake and i am forced to do a hard reset
has anyone else been forced to do this?
EDIT: The bug only started after i updated to the new firmware
Click to expand...
Click to collapse
i just updated too few days ago,but i didn't face this problem...
Cenobite_ said:
I can't say that I experienced that too. But I will keep an eye on it for the next couple of days. Maybe I just didn't notice it.
Click to expand...
Click to collapse
ah when it does happen you will definitely notice it
you hit the power button, but the screen stays black
although i can confirm the phone is on, because if i plug in the charger, the light turns orange
spazzy1912 said:
ah when it does happen you will definitely notice it
you hit the power button, but the screen stays black
although i can confirm the phone is on, because if i plug in the charger, the light turns orange
Click to expand...
Click to collapse
press and hold the power button to see if it comes back to life, sometimes I get this on a .569 custom rom and have to either hold power+volume up to reboot it to get it to work
spazzy1912 said:
Hey guys, recently i updated to the new 4.3 10.4.1.B.0.101 firmware
however, several times, the screen will not wake and i am forced to do a hard reset
has anyone else been forced to do this?
EDIT: The bug only started after i updated to the new firmware
Click to expand...
Click to collapse
do you have a custom kernel?
Richy99 said:
press and hold the power button to see if it comes back to life, sometimes I get this on a .569 custom rom and have to either hold power+volume up to reboot it to get it to work
Click to expand...
Click to collapse
Yep that's exactly what I have to do to get display working again
beniamin24 said:
do you have a custom kernel?
Click to expand...
Click to collapse
Nope, stock kernel
I don't have your problem but I did have times yesterday where it would flash me black screens for no reason, for example when trying to close open apps, it would just flicker black for a bit. Haven't had that problem today though. I do however have broken Wifi at the moment, I can no longer connect to any network or access the settings without the settings freezing.
spazzy1912 said:
Yep that's exactly what I have to do to get display working again
Nope, stock kernel
Click to expand...
Click to collapse
Reinstall the rom to factory, i mean wipe everything when you reinstall, usualy that fixes a lot
beniamin24 said:
Reinstall the rom to factory, i mean wipe everything when you reinstall, usualy that fixes a lot
Click to expand...
Click to collapse
i restored to factory and wiped cache before installing, as well as clearing /system
Bug CONFIRMED! Can happen randomly. Not only that, but after a hard reboot , gyroscope is broken
Back to. 569 for me
Sent from my C6603 using xda app-developers app
Yes it is a bug stamina mode is causing the problem.Turn off stamina mode and it will work at least it worked for me.
mayankgamer said:
Yes it is a bug stamina mode is causing the problem.Turn off stamina mode and it will work at least it worked for me.
Click to expand...
Click to collapse
never used stamina mode and never will lol
shoey63 said:
Bug CONFIRMED! Can happen randomly. Not only that, but after a hard reboot , gyroscope is broken
Back to. 569 for me
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
gyroscope means auto rotate right? o.o
hmm my auto rotate is always fine
spazzy1912 said:
gyroscope means auto rotate right? o.o
hmm my auto rotate is always fine
Click to expand...
Click to collapse
Yes, auto rotate. It breaks after the "black
screen" event. (if and when that happens)
Sent from my C6603 using xda app-developers app
If you are using any sort of covers around the phone, remove it and try
The proximity sensor has become very sensitive preventing in-pocket turning on of the device, this might be your issue
Thanks
camera lag
I have the camera lag. when I open the camera app it takes complete a second or two to open. and if you open it from lock screen it takes for ever. well at least from the lock screen it was laggy on .569 too. other than that the UI is slightly slower and laggy than .569.
tanny0543 said:
I have the camera lag. when I open the camera app it takes complete a second or two to open. and if you open it from lock screen it takes for ever. well at least from the lock screen it was laggy on .569 too. other than that the UI is slightly slower and laggy than .569.
Click to expand...
Click to collapse
Camera has always taken forever to open, since the original firmware release
spazzy1912 said:
Camera has always taken forever to open, since the original firmware release
Click to expand...
Click to collapse
Did you upate through PCC?
I have an update ready for 101 there (UK) but this has made me a bit wary with what you are experiencing.. Also got the 569 update OTA - which I already have.. & I can't seem to get rid of the stupid message from my top bar!
Xperia z latest update bug
In the last software update does not work anymore voice recording, voice search does not work and the voice dictation of text messages. He tells me (you can not reach google at the moment) but it works for calls. I tried doing a reset by update service and PC Companion, but I have not solved. Can anyone help me?

[Q] Unresponsive/slow

Whats up people,
I'm experiencing some wierd stuff with my Z1. Recently when I press the power button to light up the screen it doesn't respond and the screen stays black, this happens quite often and it's getting really annoying! Another thing is that the screen/notification led is very slow to light up when I connect the charger.
Anyone else experiencing this or have any idea of what could cause it?
SEfanboys said:
Whats up people,
I'm experiencing some wierd stuff with my Z1. Recently when I press the power button to light up the screen it doesn't respond and the screen stays black, this happens quite often and it's getting really annoying! Another thing is that the screen/notification led is very slow to light up when I connect the charger.
Anyone else experiencing this or have any idea of what could cause it?
Click to expand...
Click to collapse
I've same problem. Well, this case only happened when I convert video or music, when the process is running and the screen go off, it will become unresponsive. Perhaps kernel trying to sync memory, IDK. How's yours? How did it happen?
omegahanggara said:
I've same problem. Well, this case only happened when I convert video or music, when the process is running and the screen go off, it will become unresponsive. Perhaps kernel trying to sync memory, IDK. How's yours? How did it happen?
Click to expand...
Click to collapse
I'm not doing anything special when it happens.
SEfanboys said:
I'm not doing anything special when it happens.
Click to expand...
Click to collapse
Any apps that run in background heavily? What is your firmware version?
Sent from my C6903 using Tapatalk
omegahanggara said:
Any apps that run in background heavily? What is your firmware version?
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Nope, no heavy apps running and I got the latest firmware 14.2.A.1.136. Strange..
SEfanboys said:
Nope, no heavy apps running and I got the latest firmware 14.2.A.1.136. Strange..
Click to expand...
Click to collapse
Have you tried to reflash and wipe data? I'm afraid it's hardware issue.
Sent from my C6903 using Tapatalk
omegahanggara said:
Have you tried to reflash and wipe data? I'm afraid it's hardware issue.
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
No I haven't. I guess that's the next step if it continues to happen..
SEfanboys said:
No I haven't. I guess that's the next step if it continues to happen..
Click to expand...
Click to collapse
Definitely try a reset, My girlfriends xperia zl will so that the odd time but not very often.
Try a soft reset first (Power button, volume down) if it still occurs, Go throught and try Installing your rom again (reset partition and cache only) If worst comes to worst do a full factory reset

1/2 Screen Freezes in Landscape Video Playback

Is anyone else having issues with video playback in landscape mode? 1/2 the screen freezes and the other half continues to play the video. It is the weirdest thing. Taking a screenshot shows the normal output. Trying to find out if this is common or if there's something up with my phone
I've had half screen turning black. Seems to happen after daydreaming for me, and coming out of landscape orientation even though the daydream never actually went landscape. Seems like a couple weird problems at the same time. Had to reboot to get out of the freeze. I've turned off daydream for now...will see if the freeze happens elsewhere.
1/2 Screen Freezing
Rizz67 said:
Is anyone else having issues with video playback in landscape mode? 1/2 the screen freezes and the other half continues to play the video. It is the weirdest thing. Taking a screenshot shows the normal output. Trying to find out if this is common or if there's something up with my phone
Click to expand...
Click to collapse
I've experienced the same problem, the first half freezes while the second half continues with the video. I've had this phone for a week, and has happened about 5 times now. Have you gotten any more information as to why this is happening?
Have you guys changed your DPI? This issue seems to happen at certain DPI intervals.
I just posted a thread about this issue. I didn't notice your thread This issue is making me crazy I am wondering if this is a kernel related issue. I am on lean.
rman18 said:
Have you guys changed your DPI? This issue seems to happen at certain DPI intervals.
Click to expand...
Click to collapse
I have not changed anything regarding dpi settings. In fact, ive kept this stock....for now. I was worried it was just me but it seems to be affecting other people. 64gb Blue if there is any correlation between model number.
My DPI is stock. 64gb white. Rooted, unlocked stock bootloader, stock kernal/rom. I did figure out that a simple screen off then back on corrected the issue.
Still weird...
SGT said:
My DPI is stock. 64gb white. Rooted, unlocked stock bootloader, stock kernal/rom. I did figure out that a simple screen off then back on corrected the issue.
Still weird...
Click to expand...
Click to collapse
Yup that seems to clear it, however when you are showing off this massive behemoth to all your friends playing a video , it just gets a little annoying having to power off unlock and reload. I'm wondering if its been submitted to google as a bug.
I think it's lollipop issue
Rizz67 said:
Yup that seems to clear it, however when you are showing off this massive behemoth to all your friends playing a video , it just gets a little annoying having to power off unlock and reload. I'm wondering if its been submitted to google as a bug.
Click to expand...
Click to collapse
I was hoping that 5.0.1 would fix this. Still happens in both portrait and landscape modes.
Witek_M said:
I was hoping that 5.0.1 would fix this. Still happens in both portrait and landscape modes.
Click to expand...
Click to collapse
This issue was driving me nuts all this morning. I don't know what to do anymore.
NICEGYPT said:
This issue was driving me nuts all this morning. I don't know what to do anymore.
Click to expand...
Click to collapse
For me it happens with apps that have lots of motion on the screen. Waze navigation is where I notice it most. Two three times during 40 minute commute. Never happened using Google navigation.
Witek_M said:
For me it happens with apps that have lots of motion on the screen. Waze navigation is where I notice it most. Two three times during 40 minute commute. Never happened using Google navigation.
Click to expand...
Click to collapse
I am worried this is going to be a hardware issue. Look at this it's Moto issue I believe
http://forums.androidcentral.com/mo...t-half-screen-freezes-randomly-since-ota.html
EDIT... I have called Tech Support and they aware of this issue and they sending me another one over night
NICEGYPT said:
I am worried this is going to be a hardware issue. Look at this it's Moto issue I believe
http://forums.androidcentral.com/mo...t-half-screen-freezes-randomly-since-ota.html
EDIT... I have called Tech Support and they aware of this issue and they sending me another one over night
Click to expand...
Click to collapse
So they confirmed that this is a Hardware issue? Where did you buy the phone from? Mine was direct from Motorola
Rizz67 said:
So they confirmed that this is a Hardware issue? Where did you buy the phone from? Mine was direct from Motorola
Click to expand...
Click to collapse
I got mine from tmobile. One of the employees over there has the phone so the tech was on the phone put me hold to check with his co-worker and he came back and told me yeah his coworker has this issue with his phone. He sent me a replacement and it's going to arrive today it's already out for delivery. I asked him so if this one have the same issue he said you can request a new phone equal to the value of the nexus due an on going issue with the phone. So we will see
Mine just frooze up yesterday I think just viewing an email only had the phone two days bone stock yet.
wooddale said:
Mine just frooze up yesterday I think just viewing an email only had the phone two days bone stock yet.
Click to expand...
Click to collapse
Yeah, there is no matter what you do on the phone it just freeze up and you have to turn the screen off and turn it back on to fix it.
NICEGYPT said:
Yeah, there is no matter what you do on the phone it just freeze up and you have to turn the screen off and turn it back on to fix it.
Click to expand...
Click to collapse
Mine wasnt that easy I had ti use buttons power vol down to get phone to reboot.
wooddale said:
Mine wasnt that easy I had ti use buttons power vol down to get phone to reboot.
Click to expand...
Click to collapse
do you mean your device completely froze or just half of the screen?
NICEGYPT said:
do you mean your device completely froze or just half of the screen?
Click to expand...
Click to collapse
V
Completely froze

Top of the screen becomes unresponsive suddenly

I've noticed since I first got this phone that the top of the screen becomes unresponsive randomly. Starting a touch registers nothing, but the screen still functions like normal in a dragging touch situation.
The only way to fix it is to reboot. It's gotten to a point where it's annoying to deal with, especially if you're trying to do multiple things at once like replying to several text messages.
Any idea what the issue is?
Sounds like you need to call Motorola
Sent from my XT1254 using Tapatalk
tecsironman said:
Sounds like you need to call Motorola
Sent from my XT1254 using Tapatalk
Click to expand...
Click to collapse
I don't think it's an actual problem with the hardware, but rather the software.
For example, when it happens it usually prevents me from swiping down the notification shade, but if I tap on hold in the middle of the notification bar, it appears long enough for my to pull it down.
Besides, if it was hardware based, how could a reboot fix it?
And I also bought this phone second hand so I don't know how that would affect calling Motorola.
Hmm have you done a factory reset?
Sent from my XT1254 using Tapatalk
tecsironman said:
Hmm have you done a factory reset?
Sent from my XT1254 using Tapatalk
Click to expand...
Click to collapse
I did whenever I unlocked my bootloader and flashed RR, but I had the screen problems before I did any modding.
Latiken said:
I did whenever I unlocked my bootloader and flashed RR, but I had the screen problems before I did any modding.
Click to expand...
Click to collapse
The only thing I can think of is if the phone was damaged and the glass replaced there could be an issue with the repair or the top of the digitizer.
Does it work when you apply pressure?
Do you have a screen protector on it? Tempered glass?
Do you have a case like the otterbox that has the screen protector built in?
Sent from my XT1254 using Tapatalk
tecsironman said:
The only thing I can think of is if the phone was damaged and the glass replaced there could be an issue with the repair or the top of the digitizer.
Does it work when you apply pressure?
Do you have a screen protector on it? Tempered glass?
Do you have a case like the otterbox that has the screen protector built in?
Sent from my XT1254 using Tapatalk
Click to expand...
Click to collapse
1. No, its more like the top or the screen becomes disabled. One quick reboot and its back to normal until it happens again.
2. It did have a tempered glass screen when I bought it but I took it off.
3. No, I use my phone completely naked.
It's not much of an issue, its just a huge inconvenience.
Latiken said:
1. No, its more like the top or the screen becomes disabled. One quick reboot and its back to normal until it happens again.
2. It did have a tempered glass screen when I bought it but I took it off.
3. No, I use my phone completely naked.
It's not much of an issue, its just a huge inconvenience.
Click to expand...
Click to collapse
That would make me mad when it does happen.
You could go into safe mode and run that for a day to see if the issue pops up. Then you will know it's a software not hardware issue.
Push and hold the power button until the power menu pops up. Press and hold the power off until the safe mode prompt pops up.
Give that a try.
Sent from my XT1254 using Tapatalk
tecsironman said:
That would make me mad when it does happen.
You could go into safe mode and run that for a day to see if the issue pops up. Then you will know it's a software not hardware issue.
Push and hold the power button until the power menu pops up. Press and hold the power off until the safe mode prompt pops up.
Give that a try.
Sent from my XT1254 using Tapatalk
Click to expand...
Click to collapse
I'll have to do this some other time, as I have classes today and I need my apps. I'm starting to think it might be a bug with Lollipop, my apps, or maybe a combination or both as I have experienced it on two ROMs, and I'm thinking of trying another ROM.
In the mean time, any other ideas?
Are you using Facebook Messenger? I've read quite a few times (on XDA and Reddit) that Facebook Messenger and more specifically "chat heads" are causing dead spots in the top corner(s) even when none are on the screen.
iiWoodstocK said:
Are you using Facebook Messenger? I've read quite a few times (on XDA and Reddit) that Facebook Messenger and more specifically "chat heads" are causing dead spots in the top corner(s) even when none are on the screen.
Click to expand...
Click to collapse
I have never installed Messenger, only the regular Facebook app. I uninstalled it just yesterday however.
Perhaps I have another app that causes those dead spots? But they would have to create it all across the top part of the screen.
Latiken said:
I have never installed Messenger, only the regular Facebook app. I uninstalled it just yesterday however.
Perhaps I have another app that causes those dead spots? But they would have to create it all across the top part of the screen.
Click to expand...
Click to collapse
Do you have any other app that has the ability to produce floating "chat head" like items? The only other app I know that uses such a feature is Flyperlink, a new app (or maybe not so new, I don't know) that a lot of people just started talking about recently.
iiWoodstocK said:
Do you have any other app that has the ability to produce floating "chat head" like items? The only other app I know that uses such a feature is Flyperlink, a new app (or maybe not so new, I don't know) that a lot of people just started talking about recently.
Click to expand...
Click to collapse
Not that I know of.
Latiken said:
Not that I know of.
Click to expand...
Click to collapse
Hmm, I'm all out of ideas, then. Sorry. I hope you find our the cause of the problem!
iiWoodstocK said:
Hmm, I'm all out of ideas, then. Sorry. I hope you find our the cause of the problem!
Click to expand...
Click to collapse
Thanks for the help.
I'm about to flash CF's ROM and run it for a few days with my most essential apps and see if I experience the problem again.
Latiken said:
I've noticed since I first got this phone that the top of the screen becomes unresponsive randomly. Starting a touch registers nothing, but the screen still functions like normal in a dragging touch situation.
The only way to fix it is to reboot. It's gotten to a point where it's annoying to deal with, especially if you're trying to do multiple things at once like replying to several text messages.
Any idea what the issue is?
Click to expand...
Click to collapse
Just curious... Have you changed DPI? My notification shade acts a bit more finicky since I changed DPI.
RyanTillery said:
Just curious... Have you changed DPI? My notification shade acts a bit more finicky since I changed DPI.
Click to expand...
Click to collapse
Not that I am aware of; unless I did it a while ago and can't remember.
I think I may have figured it out though. I use AwSMS as my primary messaging app, and the Heads Up notification allows for quick reply if you swipe down. I think it behaves sorta like the floating chat things someone said earlier, because I can watch videos and leave most games running in the background without it pausing as I type.

Categories

Resources