Microphone not working when speakerphone is on - X 2014 Q&A, Help & Troubleshooting

I can make and receive calls with no problems.
If I turn on the speaker phone during a call, the other person cannot hear me. Absolutely no sound is picked up by my Moto X 2. If I turn speakerphone back off, works fine. Speakerphone ON, microphone doesn't work.
Nothing is connected to the headphone jack.
No bluetooth audio device is connected.
Problem happens in safe mode.
Problem happens after a reboot.
Marshmallow Updated.
Suggestions to fix this?

Did you figure this out?
My microphone works well in a regular phone call, but on speakerphone it is very faint.

Having the same issue, anyone figured out anything? Was on stock MM, tried factory reset, flashed CM. No luck what so ever.

Anything on this? I am having the very same issue with my girlfriends phone.

Related

Vario III - crackle during call not speakerphone

I keep getting a crackling sound during calls, this is happening when using the phone with the normal mic/earpiece not when using the speakerphone. The other person does not hear it, today when it happened I turned to speaker phone and back to normal again and this stopped the crackling but isn't of course a solution. It can start at anytime during a call and so far the only way I've managed to stop it was by turning speaker on and off again but only done this once so can't say if it will work again.
I know about the speaker phone problems but is anyone else getting this problem when using the normal mic/earpiece?
Well I my Kaiser doesn't have this problem. It does, however, make a strange static sound sometimes after I end a call. But that's just weird, doesn't really bothers me.
Anyone else?

HELP speaker in G1 not working, but works with headphones.

I have been on the forums for a while and I can't figure this problem out. My speaker for ringers and hearing audio in a call work perfectly.The audio speaker doesn't work properly unless I have a headset plugged in, so when I'm in a call I have to were the head set so that else can hear me. I have tried wiping and flashing; this worked for one call the next call back to nothing. I have flashed different ROM's and nothing seems to work. If I posted in the wrong section let me know and tell me where to post.
orimps2 said:
I have been on the forums for a while and I can't figure this problem out. My speaker for ringers and hearing audio in a call work perfectly.The audio speaker doesn't work properly unless I have a headset plugged in, so when I'm in a call I have to were the head set so that else can hear me. I have tried wiping and flashing; this worked for one call the next call back to nothing. I have flashed different ROM's and nothing seems to work. If I posted in the wrong section let me know and tell me where to post.
Click to expand...
Click to collapse
If you have wiped and tried different roms and the problem still exists sounds like a hardware issue. Call T-Mobile or HTC to get it fixed.
Hi,
My friend is experiencing the same thing.
did you manage to solve this issue?
does speaker phone work?
No, speakerphone does not work
I must add this happened after updating to Donut (official), and wiping didn't help. Before that - it was working fine
so let me get his straight. speaker phone and music does not work but ring tones do?
No, nothing involving the speaker works. No ringtones, no mp3, nothing.
Happened just after upgrading to Donut.
I managed to get it working by plugging and uplugging headphones, but that was temporary and now this workaround doesn't work anymore
I do get audio only by headphones. Call audio is working ok
yeah this is a hardware problem. my mic randomly went out a while back i had to send it in they should fix it depending in when it was bought. it going out about the same time as donut is just bad timing.

No sound in speaker (in phonecalls) after using headset

After using a headset, the phone speaker for phonecalls won't work. I can use the loud speaker at the back of the phone, but not the ordinary speaker.
I got the speaker to work one time when taking the headset in and out of the phone (but not since, a week ago). Therefore I don't think the speaker is broken, but I'm not able to get it to work again.
Had the same problem on a Iphone (1.gen), but then I was able to get it to work again after pluging a headset in and out. Tried a lot of times with the SGS, but didn't help.
I tried to update the phone to JPX, didn't help
Just seams like the phone thinks the headset is plugged in even though it's not..
Any idea how to fix this?
When making calls there is button "Headset", try pushing that if it could help.
Thanks for answering. That button gives me the opertunity to connect a blutooth headset. Still no speaker sound..

Handset earpiece speaker not working

My phone earpiece speaker has been intermittently failing to work. This only occurs during phone calls, regardless of who initiated the call. This seems to be related to the use of Bluetooth devices, but it is inconsistent. I use a Jawbone Icon, Air-Fi Metro, Coolstream, Huawei watch, Pebble Steel, and my car.
Occasionally I also use a wired headset that ultimately seems to fix the problem, but again, inconsistently.
I have factory reset the phone multiple times, it does not fix the problem.
Has anyone else experienced this, searches have not turned anything up?
Sent from my XT1096 using Tapatalk

no sound in the loudspeaker after the factory reset and the microphone does not work.

no sound in the loudspeaker after the factory reset and the microphone does not work.
Only the ringing speaker works.
BlueTooth headphones work fine no problem with sound.
can you help me with this or this is a hardware problem?
Now everything is working without my intervention. probably the phone made a new update.

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