Handset earpiece speaker not working - X 2014 Q&A, Help & Troubleshooting

My phone earpiece speaker has been intermittently failing to work. This only occurs during phone calls, regardless of who initiated the call. This seems to be related to the use of Bluetooth devices, but it is inconsistent. I use a Jawbone Icon, Air-Fi Metro, Coolstream, Huawei watch, Pebble Steel, and my car.
Occasionally I also use a wired headset that ultimately seems to fix the problem, but again, inconsistently.
I have factory reset the phone multiple times, it does not fix the problem.
Has anyone else experienced this, searches have not turned anything up?
Sent from my XT1096 using Tapatalk

Related

bluetooth hands free connection problems

Hey just tried connecting to my Blue ant supertooth light hands free.
it paired Ok but I have two problems when using it.
1. the hands free wont auot answer & i cant find if there is a setting on the diamond to set this.
2. when i receive a call as sson as i press the answer key it disconnects the phone from the hands free.
any ideas?
thanks
Peter
I had the same issue with other Win mobiles too. Maybe some issue with the windows to bluetooth?
I suspect so, but no one else has mentioned it in other posts
can anyone shed some light?
I don't have this issue at all, I am using Sony Stereo headsets right now.
The biggest issue for me right now is...after I finished using bluetooth, the phone will be muted until I soft reset. And this is relaly annoying!
sunnycheng said:
I don't have this issue at all, I am using Sony Stereo headsets right now.
The biggest issue for me right now is...after I finished using bluetooth, the phone will be muted until I soft reset. And this is relaly annoying!
Click to expand...
Click to collapse
No problems here pairing it with my car. Maybe a soft-reset can help?
Yea I'm having this issue with the Motorola i710 headset....only mine disconnects after about 4 minutes into a call....same other issues
I'm having problems too with Bluetooth headset/hands free... I'm using Dell BH200 headset which does stero wireless and hand free calling... When I dial numbers I can hear throught the headset, music plays fine through the headset, however it seems as soon as the phone connects/it goes into sleep it drops the headset and the small ear speaker in the handset works... Its annoying... I'm going to test with platronics hands free tomorrow...
Also, when I make a call, like a few seconds after it connects the phone's screen turns off... I thought it was only supposed to do this when you bring it up to your ear i.e. when light sensor in the ear speaker detects little light..?
sunnycheng said:
I don't have this issue at all, I am using Sony Stereo headsets right now.
The biggest issue for me right now is...after I finished using bluetooth, the phone will be muted until I soft reset. And this is relaly annoying!
Click to expand...
Click to collapse
I think I solved the problem with muting the phone after using bluetooth: using TF3d configuration tool I disabled the music tab. Now i use wm player for music and, during 1 day ,I had no problem - my phone is not going to mute anymore.Please try this method and post here the result. A lot of Diamond users have this problem and is few topics o the forum related to this.

Bluetooth pops and crackling

I know this has been an issue with other phones, but so far haven't seen anyone post about this issue for this phone. First time really using bluetooth with my Voyager Pro HD, and the audio was so horrible that I had to shut off my headset and use the phone itself. The popping and cracking made it almost impossible to understand anything. I've had this headset for a while so I know the issue isn't with it. I've tried rebooting and enabling/disabling bluetooth and restarting the headset. Anyone else with this issue?
I'm using a Jawbone ICON HD and haven't noticed any unusual noises.
Wondering if it's hardware related then. I have the raised glass and gaps so if it continues with the bluetooth that may be my excuse to exchange it.
Varekai said:
I know this has been an issue with other phones, but so far haven't seen anyone post about this issue for this phone. First time really using bluetooth with my Voyager Pro HD, and the audio was so horrible that I had to shut off my headset and use the phone itself. The popping and cracking made it almost impossible to understand anything. I've had this headset for a while so I know the issue isn't with it. I've tried rebooting and enabling/disabling bluetooth and restarting the headset. Anyone else with this issue?
Click to expand...
Click to collapse
What is your Rom version. I think in 1.29 rom they have fix this BT problem.
1.29.651.7

Microphone not working when speakerphone is on

I can make and receive calls with no problems.
If I turn on the speaker phone during a call, the other person cannot hear me. Absolutely no sound is picked up by my Moto X 2. If I turn speakerphone back off, works fine. Speakerphone ON, microphone doesn't work.
Nothing is connected to the headphone jack.
No bluetooth audio device is connected.
Problem happens in safe mode.
Problem happens after a reboot.
Marshmallow Updated.
Suggestions to fix this?
Did you figure this out?
My microphone works well in a regular phone call, but on speakerphone it is very faint.
Having the same issue, anyone figured out anything? Was on stock MM, tried factory reset, flashed CM. No luck what so ever.
Anything on this? I am having the very same issue with my girlfriends phone.

Microphone problems

Hello, I'm having two separate issues with calls on stock ROM 4.1.3.
The first issue is during calls on speaker phone. The phone uses the back mic next to the camera which makes the audio really muffled and hard to hear for the other person to the point where it's impossible to have a normal conversation. I'm not sure if this is a bug or intended, is there any way to change this?
The second issue is that the microphone doesn't seem to work when I plug in a headset. The headset I'm using is a degrauss labs sabotage royale and it works fine on other phones.
The apps I've been testing this in is Skype, WhatsApp and Messenger. Any ideas? These issues almost forces me to return the phone even though I love the rest of it

Question Calling issue with wired headphones?

Hey! So I have a really weird problem with this phone... Which i originally thought was a hardware problem, but I think I just confirmed that it's not. I will try to explain it:
Noteworthy Items:
1. Long phone calls
2. Wired headsets (I've tried at least 6 different earbuds)
3. This happened to me with the base MIUI, and a custom rom
I spend a good part of my phone time on phone calls, and from time to time, the person on the other line will tell me that they're not hearing audio from my earphone's mic anymore, but rather from the microphone on the phone (particularly like a speaker phone call). If I plug my earphones out and back in again, this fixes it. During this time, if I run my hand over the proximity sensor, my screen will go dark as if I was on call without headphones but all sound is still processing through my earbuds (I hear my caller fine). I installed a custom rom less than a week ago, and I'm still having the same issue so I thought it was hardware-related.
However, today I decided to do something different... I ended the call, and called back without touching any of the hardware (I didn't plug out my earphones or touch the connection in any way) and this fixed the audio issue. I did this three times already to make sure it wasn't a fluke. I'm very confused as to what could be causing this issue. Any ideas?
To confirm, I've used different earbuds but I've never tried to replicate this using wireless earphones (because I don't have any). The issue also happens more commonly if I'm moving too much (this is originally why I thought it was hardware related). If I keep still, or my phone doesn't move, I have this issue less frequently. If any other info is needed, I'm happy to provide, and happier for any help I receive. Thanks!
yea, I also have the same issue. I tried many solutions but still problem persist. has anyone got any solution?
Me too

Categories

Resources