Xperia Z3 D6603 SIM Service Provider Lock? - Xperia Z Q&A, Help & Troubleshooting

Opened a brand new Sony phone, put in Sim Card. After opening Android logo, an MTS logo with blue font and white background pops up. Then it simply states "SIM service provider unlock PIN.
I called MTS in Canada, they have no record of the IMEI number. I called Sony, they told me to **** off 'cus I'm out of warranty. All I want to know is who my bloody provider is, so I can get this thing unlocked. I called T-mobile UK, Verizon, T-mobile US, numerous others and they told me they cannot explicitly state if the phone was ever used with their service.
I am extremely confused, I wanted to use an unlocking site, but alas. I entered *#*#7378423#*#*, went to Service info and then Sim lock. It was as follows:
[] Network 0
[] Network subset 0
[x] Service Provider 5
[] Corporate 0
[] Sim 0
I am wondering if anyone can give me any idea what is going on? My IMEI # has no problems, it is: 35518806-270203-4.
I am not sure how to proceed and get this working. I entered a T-mobile US sim card. Please Help.

Related

[Q] My phone is unlocked, so why wont my T-Mobile SIM work

I entered *#7465625# and it says
Network Lock OFF
Network Subset Lock OFF
SP Lock OFF
CP Lock OFF
Yet when I put my T-Mobile SIM in, it says EMERGENCY CALLS ONLY
When I got to SETTINGS, NETWORKS, MOBILE NETWORKS, NETWORK OPERATORS
it searches
Then when I choose T-Mobile or T-Mobile Orange
It says "Unable to register on network"
And then immediately says "connected to network"
Then back on the desktop it shows "emergency calls only"
Can anyone help please?
can you check for your IMEI number *#06#
How does that number help?
I was going to put it on here, but a quick Google came up with:
"i would never give my imei no. out to anyone the reason is that the imei is the identification of the phone a bit like a chassis no. on a car now if you give your imei no. out then there could be a chance your phone can be cloned i.e copied ! so if someone else has the same phone thats been stolen the imei no. can be transferred to the stolen phone its obviously highly illegal but there are some dodgy people out there who can do this"
So I'm hesitant to give it out on here
Do you have any idea what can be done to sort my phone?
Thanks

[Q] Xperia TL LT30at with at&t bad IMEI unlocking

Hello,
This is my first XDA forum post. And I am sorry for it to be about a trouble question.
I've recently bought a Xperia TL Lt30at that is AT&T from ebay.
Anyway, I am planning on using it in Mexico from time to time, since I live near the border, so I bought another carrier's SIM (Telcel) and was to unlock the phone.
But now that I called AT&T to get the Unlock pin number (for free) they told me the phone's imei was blacklisted.
Questions:
Can I still unlock it to use in Mexico with Tecel carrier even if the IMEI is blacklisted on AT&T?
and, Why after inserting Telcel SIM into the phone the SIM NETWORK UNLOCK PIN screen does not show? Do you know why this is not showing?
Could it be that the blacklisted IMEI is not allowing the Unlock pin screen to show after inserting another SIM?
Many thanks in advance
adagium said:
Hello,
This is my first XDA forum post. And I am sorry for it to be about a trouble question.
I've recently bought a Xperia TL Lt30at that is AT&T from ebay.
Anyway, I am planning on using it in Mexico from time to time, since I live near the border, so I bought another carrier's SIM (Telcel) and was to unlock the phone.
But now that I called AT&T to get the Unlock pin number (for free) they told me the phone's imei was blacklisted.
Questions:
Can I still unlock it to use in Mexico with Tecel carrier even if the IMEI is blacklisted on AT&T?
and, Why after inserting Telcel SIM into the phone the SIM NETWORK UNLOCK PIN screen does not show? Do you know why this is not showing?
Could it be that the blacklisted IMEI is not allowing the Unlock pin screen to show after inserting another SIM?
Many thanks in advance
Click to expand...
Click to collapse
hello;
insert at&t sim card, dial *#*#7378423#*#* after this there will be several options shown, choose "service info" and then "sim lock" , there will be listed 5 things , first one is "network" , if you wanna know if your phone is at&t locked, there should be 'x' between [ ], like this [x] network and the number, maybe 5,4 or three, this last number shows the attempts left for network unlock; if there is no x between [] this means that your phone is unlocked for all carrier ; if there is x between [] and last number id not 0, you can unlock it! just search by google ,there are several websites which offer unlock codes for amount of money, you only provide imei code , and they generate code" to see imei , dial *#06#;
geniusatplay said:
hello;
insert at&t sim card, dial *#*#7378423#*#* after this there will be several options shown, choose "service info" and then "sim lock" , there will be listed 5 things , first one is "network" , if you wanna know if your phone is at&t locked, there should be 'x' between [ ], like this [x] network and the number, maybe 5,4 or three, this last number shows the attempts left for network unlock; if there is no x between [] this means that your phone is unlocked for all carrier ; if there is x between [] and last number id not 0, you can unlock it! just search by google ,there are several websites which offer unlock codes for amount of money, you only provide imei code , and they generate code" to see imei , dial *#06#;
Click to expand...
Click to collapse
Thanks for the info. I've already done that and I checked the IMEI number, that is how after calling at&t to unlock my phone they notified me that the IMEI was blacklisted.
The phone has 10 unlock tryouts left.
Do you know if this is causing the phone not to show the SIM NEWTWORK UNLOCK PIN screen after inserting an invalid carrier SIM? Because I can reproduce this from any video I have seen.
adagium said:
Thanks for the info. I've already done that and I checked the IMEI number, that is how after calling at&t to unlock my phone they notified me that the IMEI was blacklisted.
The phone has 10 unlock tryouts left.
Do you know if this is causing the phone not to show the SIM NEWTWORK UNLOCK PIN screen after inserting an invalid carrier SIM? Because I can reproduce this from any video I have seen.
Click to expand...
Click to collapse
no , blacklisted imei is not the reason ; when you insert invalid sim, what is happening? does your phone detect sim and is there any signal?
geniusatplay said:
no , blacklisted imei is not the reason ; when you insert invalid sim, what is happening? does your phone detect sim and is there any signal?
Click to expand...
Click to collapse
That is the thing also. I had a regular size SIM card from another carrier, I cut it using a template to fit the Xperia TL that uses MicroSIM (I tested that it still works on phones that use the regular size) and when I place it inside the TL it does not recognize the SIM like it is not there.
Could it be that I need to get a real MicroSIM from another carrier to display the SIM UNLOCK NETWORK PIN screen?
adagium said:
That is the thing also. I had a regular size SIM card from another carrier, I cut it using a template to fit the Xperia TL that uses MicroSIM (I tested that it still works on phones that use the regular size) and when I place it inside the TL it does not recognize the SIM like it is not there.
Could it be that I need to get a real MicroSIM from another carrier to display the SIM UNLOCK NETWORK PIN screen?
Click to expand...
Click to collapse
yes of course, you need good micro sim card, phone does not detect sim card because it is not well cut; if the phone works perfectly with other sim it means that there is no damage to sim slot; i also have got xperia lt30at; I cut micro sim using template and it worked fine; when there is no sim card detected, the SIM UNLOCK NETWORK PIN screen will never appear
Thanks for your help, I have gotten a new microSIM from my carrier and it works. Seems the other one was very old and not even cutting it would have worked.
Now it does display the SIM UNLOCK NETWORK PIN screen after inserting it.
Yo don't know if you unlocked it yet but I just unlocked one for sell n it can't be blacklisted cause all the networks have the imei number n it won't allow the phone to work?
Sent from my SAMSUNG-SGH-I337 using xda premium

Phone locked? No signal, please help!

Hello,
Some days ago my phone just disconnected from carrier network and now I don't have signal at all. I tried some ftf but with the same results.
The SIM card reader it's ok because I can read my SIM information with the app SIM Info and with the app Network Signal Info I noticed I receive my carrier signal but it shows NETWORK BLOCKED.
I don't know how, but it seems that my phone get locked. This is what I see in SIM Lock:
[] Network 0
[] Network subnet 0
[] Service Provider 0
[] Corporate 0
[] SIM 0
Is my phone locked? How can I unlock it???
Thank you for your help!!
JMove said:
Hello,
Some days ago my phone just disconnected from carrier network and now I don't have signal at all. I tried some ftf but with the same results.
The SIM card reader it's ok because I can read my SIM information with the app SIM Info and with the app Network Signal Info I noticed I receive my carrier signal but it shows NETWORK BLOCKED.
I don't know how, but it seems that my phone get locked. This is what I see in SIM Lock:
[] Network 0
[] Network subnet 0
[] Service Provider 0
[] Corporate 0
[] SIM 0
Is my phone locked? How can I unlock it???
Thank you for your help!!
Click to expand...
Click to collapse
You tried to test device with different sim card?
Sent from my D6503 using Tapatalk
funky0308 said:
You tried to test device with different sim card?
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Hi,
Yes, I tried other SIMs in my phone and they don't work. Also, I tried my SIM in another phone and works like a charm.
Thanks!
JMove said:
Hi,
Yes, I tried other SIMs in my phone and they don't work. Also, I tried my SIM in another phone and works like a charm.
Thanks!
Click to expand...
Click to collapse
Hmm...
Well sim lock is possible if developer screws ROM but that's not something that usually happens...
You used AOSP ROM maybe or something suspicious?
Really odd....
And yeah...you had sim locked (branded device) or sim unlocked device?
Sent from my D6503 using Tapatalk
funky0308 said:
Hmm...
Well sim lock is possible if developer screws ROM but that's not something that usually happens...
You used AOSP ROM maybe or something suspicious?
Really odd....
And yeah...you had sim locked (branded device) or sim unlocked device?
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
I haven't use any ROM, just the original FTFs...I havenĀ“t unlock my boot-loader yet.
I have a "unlocked" phone, and it was working fine until some days ago, during a call my phone lost signal.
Is possible to unlocked my phone again?
Thanks!
If SIM info looks like this:
[] Network 0
[] Network subnet 0
[] Service Provider 0
[] Corporate 0
[] SIM 0
My phone should not be locked, right?

confusion on network Sim pim

Motox on at
I just bought this phone off of someobr , it is a ATT phone. Says this on the back and in settings and at confirmed with the imei that it was. But when I enter a att Sim it prompts "Sim network unlock PIN" as if I'm trying to insert a Sim from a different carrier
Any ideas?

Pixel 5 sim lock or mobile connection not working?

Have an used Pixel 5 here which was labeled as sim locked (carrier unknown ). I'm not sure if it really has sim lock or if the mobile connection is defective. When I insert my SIM it asks for the PIN and then the correct carrier is shown under network settings - there is no signal however.
How can I make sure it has sim lock and it's not a HW defect?
If it's locked - is there a way to find out the carrier which it is locked by?
More general - how is a sim lock indicated to the user when inserting a sim from another provider?
I've sent the phone to google for repair (Connectivity problem). They stated that no defect was found which would support the sim lock theory. Is there a way to know for sure?
If Google Repair team says there are no defects (assuming the team that handled it were competent), then it most likely is a carrier locked phone. I've never used a locked phone before so I'm not sure what to look for but if you can find out which carrier it's locked to, you could try inserting that carrier's sim card?
If you get a signal, then swap out the sim card to a different carrier and if it doesn't work, then it's definitely locked.
I don't know which carrier it could be looked to and how to find that out. When I enter the IMEI at the start of the repair process in the google store the device is identified as "Pixel 5 (128 GB, Just Black, without SIM-Lock)".

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