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Diamond wont charge with dead battery

Nightmare.
Got my Diamond today, and charged it up.
It ran out 5 minutes ago, so I plugged it into the mains charger.
It vibrates, shows HTC and then gets stuck in a constant reboot. It's like it gets a little charge, uses it, then restarts the process.
I guess the battery is so dead that even the mains charger cant give it enough boost to start charging.
Help Please

If you only got it today then id be sending it back as it seems to be a faulty unit. Perhaps someone can give you a fix but if it was me, id be demanding a new working unit...you just never know what other faults the phone might have.

Good job I didn't Hard-SPL it straight away.
Damn, Always happens to me.

Are you trying to charge it with the wallcharger or by usb to a computer.
Beacuse if you are doing it by the computer there is an option on the phone that disables charging when conected to the computer.
Good luck dude.

Definately wall charger.
I think it's f(***d
I'll go back to my Kaiser and wait for the Raphael I think.

i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!

Tried the following:
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
Tried entering bootloader but same reset loop.
Tried hard reset, gets to grey screen with blue text but then reset loop again.
I tried leaving the battery out for half an hour and trying again but soon as usb is in it powers up and reset loop.
I put a multimeter on the battery and it is dishing out 3.7v as expected.
I think the device is knacked, even though I was using it for most of the day.

laporte said:
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Click to expand...
Click to collapse
Usually a hard reset solves everything (hopefully)

Sergio PC said:
Usually a hard reset solves everything (hopefully)
Click to expand...
Click to collapse
Tried hard reset, gets to grey screen with blue text but then reset loop again.
Nope

leave it charging for at least 10 minutes before turning it on.

bakman said:
leave it charging for at least 10 minutes before turning it on.
Click to expand...
Click to collapse
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.

don't even touch the power button!
the device should not start if you touch nothing and just plug the powercable!?
i don not think that you press the powerbutton accidentally while plugging the cable, i hope i'm right?

Without touching the power button, I plug in the charger and the phone vibrates and starts.
From dead:
1. Plug in charger
2. I get 2 swirls of white on the round button thing
3. Phone vibrates
4. Smart mobility logo shows
5. Phone reboots
GOTO 1:

i miss the touch diamond screening with rom version etc.
normally it shows up before the htc smart mobility screen.
i don't think the battery is the badguy. seems more a fault in ipl or spl?

You're right.
I was wrong when I said smart mobility.
It comes up with TOUCHDiamond across the centre of the screen and right where the little red numbers USUALLY appear in the bottom right, it reboots before that.

To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see message on the screen
4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset
save this info on your computer

Sorted!
I left the battery out overnight, and when I came to work this morning, I plugged it into the charger and it didn't automatically start up so it got a good 3/4 hour charge which then enabled me to fire it up for a full charge.

congrats! i hope for you that this problem doesn't come back!

Sounds to me like it also could have been the power button was jammed pushed in. Maybe leaving it for a while without pushing the button did the trick, allowing it to release itself.
In case that was the problem, keep an eye on the power button in case it seems to be a bit dodgy. If it is going to do it again, then you want to swap it immediately for a replacement brand new unit. After a while, if you try to swap it out, they will give you a refurbished unit, not a brand new one!
Of course it could have just been a software bug, that was cleared by letting it fully power down (as others have said).
Just make your decision quick before you end up with a refurbished model for replacement.

Just to let you all know.
Over the weekend I fully charged my Diamond, and without even making a phone call or using WiFi, Bluetooth or anything the battery lasted 1.5 hours.
It's gone back to clove now for a replacement.
I've seen a few people having this issue so I advise getting it back for replacement asap.
My diamond got very hot during normal use (without charger). Is that normal? Not the battery but the actual device.

Tab will not power on

I tried touching the screen and holding the power button down at the same time for 30 seconds and that did not work.
i tried holding the power button down for 30 seconds and that did not work.
i also tried to boot into download mode and recovery mode and it does not turn on.
the device is fully charged and cold.
any help would be greatly appreciated.
thanks in advance

smali26 said:
I tried touching the screen and holding the power button down at the same time for 30 seconds and that did not work.
i tried holding the power button down for 30 seconds and that did not work.
i also tried to boot into download mode and recovery mode and it does not turn on.
the device is fully charged and cold.
any help would be greatly appreciated.
thanks in advance
Click to expand...
Click to collapse
leave it plugged into the computer for afew hours then try turning it on

Or better yet, use the charger for at least 4 hours.

thanks- the battery had a full charge when the screen went off
natious said:
leave it plugged into the computer for afew hours then try turning it on
Click to expand...
Click to collapse
the battery had a full charge when the screen went off as normal.
i pressed the power button and then the unlock screen is supposed to come on and it did not.
do i still have to charge it for 4 hours or let it drain for 17 hrs and then charge it again. i am going in a loop here. kindly let me know. thanks

HUH? HUH?
rangercaptain said:
Or better yet, use the charger for at least 4 hours.
Click to expand...
Click to collapse
the battery had a full charge when the screen went off as normal.
i pressed the power button and then the unlock screen is supposed to come on and it did not.
do i still have to charge it for 4 hours or let it drain for 17 hrs and then charge it again. i am going in a loop here. kindly let me know. thanks

If you plug it into the wall does the battery logo come up?
Sent from my Galaxy Tab of awsomeness

natious said:
If you plug it into the wall does the battery logo come up?
Sent from my Galaxy Tab of awsomeness
Click to expand...
Click to collapse
no. it does not

I have charged it for more than 4 hours and still it does not turn on.
I called T-mobile and they are telling me since it was bought in Dec I have to call Samsung. I called Samsung and they are open Monday through Friday 9am-5pm.
I have insurance on it and I asked T-mobile what am I paying insurance for and they told me only if its broken or has water damage can it be replaced under the insurance.
So I will take it to the TMO store today to see if there is something they can do....

I have charged it for more than 4 hours and still it does not turn on.
I called T-mobile and they are telling me since it was bought in Dec I have to call Samsung. I called Samsung and they are open Monday through Friday 9am-5pm.
I have insurance on it and I asked T-mobile what am I paying insurance for and they told me only if its broken or has water damage can it be replaced under the insurance.
So I will take it to the TMO store today to see if there is something they can do....

Good luck. Maybe you will be rained on while going to the . . .

rangercaptain said:
Good luck. Maybe you will be rained on while going to the . . .
Click to expand...
Click to collapse
I went to TMO store and they got me some help. i spoke to a TMO person who will contact Samsung and taker care of it for me. they are scheduled to call me tomorrow. since it is still under warranty and i have not opened it they will try to help. just a note i don't know if this is relevant, it gets warm when it charging and then cold when the battery is dead. right now i have it sitting until it drains.
i am waiting to hear from Samsung. lets hope they have good news.
I will keep you posted.

I had a similar thing happen to me last week as well. I went to sleep, and then didn't want to turn on anymore. I had it plugged into the computer and after about 30 minutes, it turned on.

Yeah... it's mine too and I solved by press the Power button while another finger touching on Screen just about 1~2 min and it wakes up. I don't know what is the reason while the TAB doesn't turn on.
FYI

Thanks for all of the helpful suggestions. Tab is on its way to texas to the samsung repair center. I will not see it again for over a week. So sad
tab you will be missed. I hope you return with some treats :i

hey, what about your tab now?
im facing the same problem today.
maybe u got a few tips?

i just bought the Huawei P7 phone and today i plugged in to charge it is not starting

the green light is on to show its charging but screen is blank and pressing the power on button it vibrates sometimes but that't it. the phone still doesnt come on. Please help. The phone is only 2 weeks old!!

Sounds like the Battery was drained bellow emergency level. I'd let it charge ofr about 20 to 30 minutes before trying,
Your thread will be moved so that the right experts for your device will be of help.

[Q] Dying at 17% battery

My Nexus 6 is dying at around 17% battery. I've tried using battery calibration apps to fix it but they haven't worked. I've also factory reset, and went from LMY47D to LMY47M, both of which would die at 17%. Any suggestions?

What you mean by die at 17%?
Does it shutdown automatically at 17%, and you can't turn on by pressing power menu. Right?
Then how you overcome from this situation? By charging your device again?

I had a similar issue. This helped:
1. Power off your phone.
2. Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.
3. Use the Volume buttons to scroll through the menu until you see "Bootloader logs"
4. Press and hold the power key for a long time (7+ seconds) until the phone reboots.

Masum56k said:
What you mean by die at 17%?
Does it shutdown automatically at 17%, and you can't turn on by pressing power menu. Right?
Then how you overcome from this situation? By charging your device again?
Click to expand...
Click to collapse
The phone shuts down at 17% and when I try to turn it back on, it shows the battery dead icon and won't turn on. After charging it for about 30 seconds it'll turn back on and say it has about 18% battery.
draa2711 said:
I had a similar issue. This helped:
1. Power off your phone.
2. Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.
3. Use the Volume buttons to scroll through the menu until you see "Bootloader logs"
4. Press and hold the power key for a long time (7+ seconds) until the phone reboots.
Click to expand...
Click to collapse
I'll give that a try, thanks

draa2711 said:
I had a similar issue. This helped:
1. Power off your phone.
2. Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.
3. Use the Volume buttons to scroll through the menu until you see "Bootloader logs"
4. Press and hold the power key for a long time (7+ seconds) until the phone reboots.
Click to expand...
Click to collapse
Unfortunately, this did not work. Phone died at 15%, about 10 seconds after it prompted me to turn on power saving mode .

draa2711 said:
I had a similar issue. This helped:
1. Power off your phone.
2. Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.
3. Use the Volume buttons to scroll through the menu until you see "Bootloader logs"
4. Press and hold the power key for a long time (7+ seconds) until the phone reboots.
Click to expand...
Click to collapse
It seemed to work for me. Phone drained to 5% and automatically shut down. Charged it to full without booting, so if it still behaves, it fixed me.
How did you discover this "fix"?

Волк said:
It seemed to work for me. Phone drained to 5% and automatically shut down. Charged it to full without booting, so if it still behaves, it fixed me.
How did you discover this "fix"?
Click to expand...
Click to collapse
I can't remember, sorry. It was whether here on xda or on google forums.
For me this issue started after I used my (original) Nexus 5 Qi charger with my N6. Almost the same problem as you described but on my N6 it was 17 %. Tried the workaround mentioned above, sold my N5 with the Qi charger and the problem disappeared. It's been a while now. Guess 2 months...

draa2711 said:
I had a similar issue. This helped:
1. Power off your phone.
2. Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.
3. Use the Volume buttons to scroll through the menu until you see "Bootloader logs"
4. Press and hold the power key for a long time (7+ seconds) until the phone reboots.
Click to expand...
Click to collapse
I tried this again, this time holding the power button until "Google" appeared on the screen (The first time I let go when the screen turned off) and it seems to have worked! I'm on the second cycle now and the phone reached 0% the first time and I'm at 12% now.

Good news! Hopefully this will last.
Btw: do you use the original turbo charger or a qi station?
Sent from my Nexus 6

draa2711 said:
Good news! Hopefully this will last.
Btw: do you use the original turbo charger or a qi station?
Sent from my Nexus 6
Click to expand...
Click to collapse
I use the turbo charger

drkboze said:
I tried this again, this time holding the power button until "Google" appeared on the screen (The first time I let go when the screen turned off) and it seems to have worked! I'm on the second cycle now and the phone reached 0% the first time and I'm at 12% now.
Click to expand...
Click to collapse
when i scrolled to "bootloader log" i pressed and held the power button for some seconds and it turned off and it wouldn't go back on until i released it and pressed again.
how exactly did you do it if I may ask? thanks

draa2711 said:
I had a similar issue. This helped:
1. Power off your phone.
2. Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.
3. Use the Volume buttons to scroll through the menu until you see "Bootloader logs"
4. Press and hold the power key for a long time (7+ seconds) until the phone reboots.
Click to expand...
Click to collapse
Yes! Thanks!

schizophrenia said:
when i scrolled to "bootloader log" i pressed and held the power button for some seconds and it turned off and it wouldn't go back on until i released it and pressed again.
how exactly did you do it if I may ask? thanks
Click to expand...
Click to collapse
I held the button for probably 10 seconds. The screen turned off for a few seconds, then Google appeared and I let go of the button

drkboze said:
I held the button for probably 10 seconds. The screen turned off for a few seconds, then Google appeared and I let go of the button
Click to expand...
Click to collapse
thanks, i know the trick now. I had to scroll to bootloader log, press power once, then long press the power button for reboot. it'll turn off the phone if i did not press power once, i think.
that's what happened to me.

I have the same problem though my phone powers down at varying percents (15-60%) all well above the level where the batter should be expiring. I Googled and found a number of suggestions. None worked including the "Bootloader Logs". My phone will power down 2-3 times a day. Finally called Google and asked for a replacement.

mytouchglast said:
I have the same problem though my phone powers down at varying percents (15-60%) all well above the level where the batter should be expiring. I Googled and found a number of suggestions. None worked including the "Bootloader Logs". My phone will power down 2-3 times a day. Finally called Google and asked for a replacement.
Click to expand...
Click to collapse
Stop using the Qi charger for a while and retry the workaround. Don't charge your phone with a Qi station for the next few days - just to verify whether Qi is causing your problem or not.
Sent from my Nexus 6

draa2711 said:
Stop using the Qi charger for a while and retry the workaround. Don't charge your phone with a Qi station for the next few days - just to verify whether Qi is causing your problem or not.
Sent from my Nexus 6
Click to expand...
Click to collapse
I may not make it much farther than the end of the week testing since I RMA'd this back to Google.
Can verify I charged overnight on the included charger.
I have had two power downs so far today.
These however did not require me to plug into power in order to turn the device back on.

Did a complete system wipe. Within two hours the phone completely powered off on its own (about 37% power displayed). Set the phone up as new -- did not restore prior apps. Replacement is on the way.

FYI:
Last weekend I accidentally charged my N6 with my friends charger. Guess what happened? My phone started to randomly shut down. I went through the workaround steps again and fully charged my N6 with the original turbo charger and - surprise, surprise - no more shutdowns.
Sent from my Nexus 6

I don't have the link, but I found a google support thread on this issue. The bootloader trick apparently clears the battery stats.
I am guessing that some 6's don't play well with non-stock chargers and that causes reading issues, leading to over charging and battery life messed up, my phone was fine, then it started acting up again. I haven't seen a permanent fix for this and plan to RMA my phone.

Phone Switched Off. Now Refuses To Charge (?)

So, The phone was working fine in the morning. I remember charging it in the morning as well. After a few hours, the phone suddenly switched off as I was saving a number. I thought maybe the battery was used up (?)
So, I put it to charge. But I do not see any charging screen or indicator. All I see is the notification led blinking 10 times! It's been charging for an hour now. No response from screen. The led blinks again for 10 times when I long press the power button.
Please respond on what may be wrong!

First of all, which model?
Second, does the phone connect to your pc?
Third, what about warranty?

If bootloader is locked try taking it to your nearest service center..

JamBax said:
First of all, which model?
Second, does the phone connect to your pc?
Third, what about warranty?
Click to expand...
Click to collapse
It's the Le Eco Le 2. And connecting it to the pc gives the same blinking lights. Although I did hear a device connecting sound alert..
And the led blinks continuously for quite some time before going off.
And I purchased it online last year november.

sydtek said:
If bootloader is locked try taking it to your nearest service center..
Click to expand...
Click to collapse
The problem is the 'nearest service center' is hours away. I can't take a leave at work for now just to give this to the service center. That'll take some time. The downside of buying phones from such companies I guess

Unplug your device from the charger and let it cool for 10 mins, after 10 min try to switching​ on the device by holding the power button for 10-15 seconds

snehashish93 said:
Unplug your device from the charger and let it cool for 10 mins, after 10 min try to switching​ on the device by holding the power button for 10-15 seconds
Click to expand...
Click to collapse
I tried. The device is already cool. I checked the device after plugging it for a while. It never heated up indicating it's not charging at all. I remember it wasn't completely discharged because i charged it completely the day it conked off.

criss_007 said:
I tried. The device is already cool. I checked the device after plugging it for a while. It never heated up indicating it's not charging at all. I remember it wasn't completely discharged because i charged it completely the day it conked off.
Click to expand...
Click to collapse
Are you able to boot into fastboot or recovery ?
If not, then your device is bricked and you have no other option other than visiting your nearest service center.

snehashish93 said:
Are you able to boot into fastboot or recovery ?
If not, then your device is bricked and you have no other option other than visiting your nearest service center.
Click to expand...
Click to collapse
What's the key combination? And for how long?

Volume up + power for recovery ( 8-9 secs)
Volume down + power for fastboot ( 8-9 secs)
Or press the power button for 10-15 secs for a reboot

snehashish93 said:
Volume up + power for recovery ( 8-9 secs)
Volume down + power for fastboot ( 8-9 secs)
Or press the power button for 10-15 secs for a reboot
Click to expand...
Click to collapse
No response at all. I see nothing on screen and no notifications light does not blink. It only blinks continuosly if i connect it to a power source.
Isn't there a hard reset button slot ? I remember the older phones with non removable battery having them...

criss_007 said:
No response at all. I see nothing on screen and no notifications light does not blink. It only blinks continuosly if i connect it to a power source.
Isn't there a hard reset button slot ? I remember the older phones with non removable battery having them...
Click to expand...
Click to collapse
No hard reset button, you can only hard reboot the phone by pressing and holding the power button.

JamBax said:
First of all, which model?
Second, does the phone connect to your pc?
Third, what about warranty?
Click to expand...
Click to collapse
snehashish93 said:
Are you able to boot into fastboot or recovery ?
If not, then your device is bricked and you have no other option other than visiting your nearest service center.
Click to expand...
Click to collapse
Just found out ,the phone connects to the pc. It automatically goes into Qualcomm HS-USB QDLoader 9008 mode. Is there any way to flash,reset it?

am have an issue, my phone went off on low battery on Sunday, the battery actually drained, was blinking led light before, when charged , but now nothing is displaying and the phone wont boot up! charged it last night still same issue, charged again this till afternoon, noticed only the lower part of the phone is hot and the charging port, but wont come up. held the power button for 2 minutes nothing, please i need help:crying::crying::crying::crying::crying::crying:

Just to tell that my phone was also in this mode, red blinking light, and qhusb mode in computer. I got out trying key combinations and connecting to pc usb.
the last one that worked was pressing power for 10s and then connecting to pc. then the letv logo apeared and it booted normally

I had the exact same issue a few months prior. You'll need to change out your USB-C daughter board or your battery. One of them has got shorted.