Nightmare.
Got my Diamond today, and charged it up.
It ran out 5 minutes ago, so I plugged it into the mains charger.
It vibrates, shows HTC and then gets stuck in a constant reboot. It's like it gets a little charge, uses it, then restarts the process.
I guess the battery is so dead that even the mains charger cant give it enough boost to start charging.
Help Please
If you only got it today then id be sending it back as it seems to be a faulty unit. Perhaps someone can give you a fix but if it was me, id be demanding a new working unit...you just never know what other faults the phone might have.
Good job I didn't Hard-SPL it straight away.
Damn, Always happens to me.
Are you trying to charge it with the wallcharger or by usb to a computer.
Beacuse if you are doing it by the computer there is an option on the phone that disables charging when conected to the computer.
Good luck dude.
Definately wall charger.
I think it's f(***d
I'll go back to my Kaiser and wait for the Raphael I think.
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Tried the following:
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
Tried entering bootloader but same reset loop.
Tried hard reset, gets to grey screen with blue text but then reset loop again.
I tried leaving the battery out for half an hour and trying again but soon as usb is in it powers up and reset loop.
I put a multimeter on the battery and it is dishing out 3.7v as expected.
I think the device is knacked, even though I was using it for most of the day.
laporte said:
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Click to expand...
Click to collapse
Usually a hard reset solves everything (hopefully)
Sergio PC said:
Usually a hard reset solves everything (hopefully)
Click to expand...
Click to collapse
Tried hard reset, gets to grey screen with blue text but then reset loop again.
Nope
leave it charging for at least 10 minutes before turning it on.
bakman said:
leave it charging for at least 10 minutes before turning it on.
Click to expand...
Click to collapse
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
don't even touch the power button!
the device should not start if you touch nothing and just plug the powercable!?
i don not think that you press the powerbutton accidentally while plugging the cable, i hope i'm right?
Without touching the power button, I plug in the charger and the phone vibrates and starts.
From dead:
1. Plug in charger
2. I get 2 swirls of white on the round button thing
3. Phone vibrates
4. Smart mobility logo shows
5. Phone reboots
GOTO 1:
i miss the touch diamond screening with rom version etc.
normally it shows up before the htc smart mobility screen.
i don't think the battery is the badguy. seems more a fault in ipl or spl?
You're right.
I was wrong when I said smart mobility.
It comes up with TOUCHDiamond across the centre of the screen and right where the little red numbers USUALLY appear in the bottom right, it reboots before that.
To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see message on the screen
4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset
save this info on your computer
Sorted!
I left the battery out overnight, and when I came to work this morning, I plugged it into the charger and it didn't automatically start up so it got a good 3/4 hour charge which then enabled me to fire it up for a full charge.
congrats! i hope for you that this problem doesn't come back!
Sounds to me like it also could have been the power button was jammed pushed in. Maybe leaving it for a while without pushing the button did the trick, allowing it to release itself.
In case that was the problem, keep an eye on the power button in case it seems to be a bit dodgy. If it is going to do it again, then you want to swap it immediately for a replacement brand new unit. After a while, if you try to swap it out, they will give you a refurbished unit, not a brand new one!
Of course it could have just been a software bug, that was cleared by letting it fully power down (as others have said).
Just make your decision quick before you end up with a refurbished model for replacement.
Just to let you all know.
Over the weekend I fully charged my Diamond, and without even making a phone call or using WiFi, Bluetooth or anything the battery lasted 1.5 hours.
It's gone back to clove now for a replacement.
I've seen a few people having this issue so I advise getting it back for replacement asap.
My diamond got very hot during normal use (without charger). Is that normal? Not the battery but the actual device.
Related
I have spent 2 hours looking at forums and none have solved my problem. I will try and state as best possible of what is and what has happened.
When I take the battery out and plug in the charger, it displays a red light at the top left. Sometimes, depending on how long I wait, when I put the battery back in, it either has no lights or turns to Orange. Once, when it turn to Orange, I did a soft reset and it went to the white AT&T screen and just stayed there. I hit the soft reset again and it went to the Red, Green, Blue and White Screen. After seraching, I found out that it was called the bootloader screen. But on mine, there is no writing whatsover, like serial or whatever...just the color bars. When I try and plug it up to the usb on my computer I get nothing. It looks like it will not soft reset unless I put the battery back in and the light goes Orange, that's the only timw it will do it. If I put the battery in and it turns the red light off...it will not do anything...nothing.
Can somebody PLEASE help me try and figure out what to do here? I don't think I will be able to load anything on it since nothing happens when I plug in the usb to the computer.
Thanks for taking the time for listening. And also, I have not loaded anything for 2-3 weeks now onto the phone and this just happened late last night. Thanks again!
Monty
Update...had the battery out and nothing plugged into it for about 30 minutes. Put the Battery in, it powered up, went to the first AT&T screen and immediately went back dead again. If I put the battery in and hook it to the charger, it doesn't charge...so I don't think it is the issue with a dead battery...maybe?
PLEASE HELP...Can't really afford another phone right now.
Sounds like you need a new battery.
But should it power up with the phone charger plugged in...good battery or not?
I don't think so, these phones are pretty strange when it comes to bad batterys. Hopefully you know someone with a tilt that you can swap batterys with.
Even if the battery is dead, it should still start the phone and not go into boot loader. Do you have the OEM or a custom ROM? YOu may also want to try and hard reset. Press and hold the 2 dash buttons down (the ones above messages and internet); the while holding them down, insert the stylis into the reset hole, and let the phone reset. once it resets and goes to the hard reset gray screen, let go of the dash buttons. Then when it asks if you want to reset, press the green send button and let the phone hardrest.
If the battery is dead, and will not charge, the phone should not turn on (at least that was my experence, when I had a bad battery). This is just very wierd
Update #2 - I just went to Batteries Plus and they checked the Battery and said it had absolutely nothing...maybe those times it came up completely drained it.
So I forked out $40 bucks for a new battery and they told me to fully charge it before use. So I put it in the phone, plugged the charger into the phone and it looks as though nothing is happening because there are no lights on whatsoever...itsn't there supposed to be?
I have the OEM Rom.
Should I try the hard reset even though the new battery is not fully charged yet?
I wouldn't.
Your phone might be so dead that it doesn't charge the battery, I've seen this in laptops and other devices.
Update 3 - Since it looked as though nothing was happening, I tried the power buttong and nothing...so I took the battery back out, and the red light came on with the charger only plugged in. I tried to put the battery back in a few times and I finally have an orange light lit up while the battery is in and pluuged up to the charger...does that mean it's charging? The light will turn green once fully charged, correct? Anyone know about how long that would take if that's the case?
turn it on, it's a lithium ion battery, it doesn't have a memory.
It's plugged into the charger, orange light is on, but when I press and even hold down the power button, nothing happens????? UGGGHHHHHH
Should I try a soft or hard reset? Want to ask before I do.
Okay...I did a soft reset and it boots up now....for 3 time it went all the way to the main screen and then rebooted itself...now when it rebooted it went to the Red, Green, Blue and White bar screen. There is no writing on the screen, just color bars. Any suggestions?
Just to say... I don't think it's a good idea to have the phone plugged in without the battery...
I have a brand new Nexus One bought on last year April. For some reason it wasn't to be used. Yesterday, I got it out of the package and charged it for ready to be powered on. Unfortunately, it reacted nothing as I pressed the power button! I took out the battery and put it into other Nexus One, it showed the battery was 100% charged.
I took back the battery and repacked it to this new Nexus One. I tried to press the power button more and more with data cable connected pc. Nothing happened. Just one time, the sceen lighted on and the "X" in four colors appeared! I didn't know why it was powered on. Maybe I pressed the trackball or volume up/down buttons, God know it.
The X sceen lasted almost for ten minutes and then sceen was off! Yes. It shutdown! I can't power it on anymore!
It seemed the hardware was OK. It may be the locked by the outdate android system. The android prestored in this phone is version 2.1.
Any advice is welcome. Thanks.
Can u you go in fastboot? Press power button+trackball..if so then you can recover your phone by unlocking bootloader and falshing custom recovery.
Sadly, It can't be power on and go in fastboot by pressing trackball+power button.
Any more advice?
Check the battery terminals just to make sure they're not dirty.. Sadly, you MUST be able to at least be able to boot something (hboot/fastboot) in order to troubleshoot anything software related. Sounds like you've got a hardware issue that could be one of (literally) a million things.
Sell it on EBay for parts. You can probably get $50-$60
you could try pressing pwr/vol-/trackball all at same time, hold down for around 30 seconds to make sure
commonly known as 3 finger salute
try power on without sdcard by manual methods and plugging in and plugging in with no battery
I have seen a video on YouTube on how to fix the power button which is known for messing up and how to turn it on. Search YouTube
Sent from my Nexus One using XDA App
is it that the power button is not working? that would be weird for a new phone though.
have you tried to turn it on using the "jump start" method?
connect the cable. led the charging led come on. remove the battery, wait for the led to go off (while cable is still connected) then pop the battery back in.
see if you can get it to start that way
When you plug charger cable in your Nexus, does the orange or green LED go on?
If one of them does and stays (green for full battery, orange otherwise) - then your problem is most likely the power button. It may not be the only problem, but at least the one that's stopping you from turning on your phone. You can try "jumpstarting" it by inserting battery while charger is connected.
If you don't see LEDs when plugged in - your phone is done.
If you see blinking LEDs - battery terminals might need cleaning/fixing, it usually happens when the battery is out of the phone.
So I bought the T-Mobile 8X on the 16th and today at worked it completely bricked. It was plugged in charging and all I did was hit the power button to see if I had any text and the screen wouldn't turn on. Have tried everything from removing and re-inserting SIM, holding power button with a variety of buttons for 15-20 seconds, etc. Seems the phone is completely dead. Has anyone else run into this issue? And are there any other suggestions on how to maybe get back on? At this point I don't care if I have to hard reset it. I just want the damn thing working again.
Thanks.
KeyzerSoze said:
So I bought the T-Mobile 8X on the 16th and today at worked it completely bricked. It was plugged in charging and all I did was hit the power button to see if I had any text and the screen wouldn't turn on. Have tried everything from removing and re-inserting SIM, holding power button with a variety of buttons for 15-20 seconds, etc. Seems the phone is completely dead. Has anyone else run into this issue? And are there any other suggestions on how to maybe get back on? At this point I don't care if I have to hard reset it. I just want the damn thing working again.
Thanks.
Click to expand...
Click to collapse
I'm telling you this not because I believe it's the case but still...
I have the HD7 (my Lumia 810 is due tomorrow) also made by HTC and for 7 months now it's been suffering from an issue where it would get stuck in charge mode after I unplugged it from the charger. The ONLY way to turn the phone off is to remove the battery. Holding down the power button, the hard reset combo (V+ V- and power), etc had no effect. Pulling the battery was the only way to use my phone. This happened maybe 40% of the time I unplugged the phone. What about the other 60% you ask? Well, half of that 60% the phone would behave normally until the next charge. But the other half of the time (this could be the scenario your phone is experiencing), it would appear normal until I'd get a text or an alarm would go off. Then I'd grab the phone and couldn't turn it on (in the alarm scenario, the alarm would be going off but I couldn't turn the phone on without pulling the battery.
Long story short, I'd read other accounts like this (most attributed it to a faulty micro usb port, but not sure if that was ever verified) and this was definitely one of the reasons I shied away from both HTC and from phones without removable batteries. My HD7 has been a bit annoying these last few months, but at least I could use the phone each day after a 30 second chore of removing the battery. If the HD7 had a irremovable battery I'd have been forced to ship it to HTC (out of warranty since it happened the 2nd year) and be without my phone for several weeks, if not longer.
That's good to know. I ended up going for an exchange. If this one bricks again it will be my last.
sounds like your phone was stuck in download mode. just hold both vol up and vol down for 2 minutes then press and hold power button while still holding vol buttons until phone vibrates. then the phone will power on.
My T-Mobile branded 8x has been in for repair 5 times. I've only owned it since April. HTC has escalated my ticket and are actually swapping the device. My most recent failure was exactly as you described...It happened about 1 day after I got it back from repair! I had it plugged into the car charger. I used the GPS of and on for my 2 hour drive. I got to my destination, unplugged it, made a phone call, and put it in my pocket. About 5 mins later, I pulled it out to make another phone call, and the screen was black. No combination of button holding would make it do anything... I then plugged it into the car charger, and it vibrated, showed me the HTC splash screen, went black, and then repeated that sequence. No amount of funky power-camera-volume button holding would get it to kick into any other mode.
Save your receipt. A lot of these phones were made in the december/january timeframe. HTC will need it eventually to "re-align" the warranty after the phone is past the date of manufacture.
Luckily, I picked up a Lumia 521 for $35 when Target had it mis-listed on their website.
If you are curious, here is my long history with my 8X:
1. Phone purchased mid-April, 2013. Brand new.
2. Phone quickly developed the "Peeling Edges" issue, where the rubber coating was wearing off around the edges. Sent it in for repair around Early November.
3. Phone worked great for two weeks, then started acting like the power button was randomly getting stuck down...phone would boot loop, I could enter various other modes by holding camera and volume buttons without touching the power button.
4. Sent it out for repair again. This time the touchscreen screen had a "Dead area" about 2/3 of the way down from the top.
5. Sent it in for repair AGAIN. This time it came back and everything was working fine. Then about a month later, the camera stopped working.
6. Sent it in for repair AGAIN. The unit I received back worked for 1 day, then died just like the OP's....
I have a new Motorola Atrix HD. I was using it and the screen went black. i hit the power button to unlock but nothing happened. i plugged it in but nothing happened. i took the back off to see if the battery was disconnected. I didn't know the battery was different than other phones and ripped the power cord connecting the battery to the phone when i took it out. lesson learned. Ordered a new battery and installed correctly. phone won't turn on. The green charge light blinks when i plug it into the wall and then stays on for about 20 seconds and then the phone tries to turn on but while the motorola icon is illuminated, it cuts back out and repeats the cycle. I left it plugged in for a couple hours and still the same thing. i tried holding in power and volume buttons for the boot screen. if i do that just as the phone attempts to turn on i can get the screen up and scroll the list of boot options with the power buttons but i can't select any of them and the phone cuts out after the same amount of time. Everytime. When i plug it into my laptop, the light blinks on and then stays on like with the wall, but the phone doesn't attempt to power up. Please, any help would be greatly appreciated. i have read a lot of forums where the battery was acting up because of the chargers people were using. The difference between my situation and those of the people i read about is that my boot screen cuts out and cannot be used. This all happened 2 days after my exchange period ended and because i took the back off myself, best buy won't have anything to do with me so i'm on my own and cannot afford another phone right now. Thanks in advance for your time and concern.
katlic said:
I have a new Motorola Atrix HD. I was using it and the screen went black. i hit the power button to unlock but nothing happened. i plugged it in but nothing happened. i took the back off to see if the battery was disconnected. I didn't know the battery was different than other phones and ripped the power cord connecting the battery to the phone when i took it out. lesson learned. Ordered a new battery and installed correctly. phone won't turn on. The green charge light blinks when i plug it into the wall and then stays on for about 20 seconds and then the phone tries to turn on but while the motorola icon is illuminated, it cuts back out and repeats the cycle. I left it plugged in for a couple hours and still the same thing. i tried holding in power and volume buttons for the boot screen. if i do that just as the phone attempts to turn on i can get the screen up and scroll the list of boot options with the power buttons but i can't select any of them and the phone cuts out after the same amount of time. Everytime. When i plug it into my laptop, the light blinks on and then stays on like with the wall, but the phone doesn't attempt to power up. Please, any help would be greatly appreciated. i have read a lot of forums where the battery was acting up because of the chargers people were using. The difference between my situation and those of the people i read about is that my boot screen cuts out and cannot be used. This all happened 2 days after my exchange period ended and because i took the back off myself, best buy won't have anything to do with me so i'm on my own and cannot afford another phone right now. Thanks in advance for your time and concern.
Click to expand...
Click to collapse
Is it possible that the that connection between the power cord and the phone itself is loose or damaged? I'm just guessing here as I have never opened up the back of my phone.
I would check your battery terminals then leave it to charge if it does. You could also try a factory cable. Another thing would be to try fastboot while connected to your laptop and see if it stays on, and if it does, try reflashing all partitions.
Sent from my MB886 using xda premium
Hello. This morning I've turned off the alarm, turned on WIFI and went back to sleep. I can't tell for sure, but I think the battery was low. During the next 2 hours I checked the time several times. I don't remember accepting any OTA. Eventually I got up, tried to check the time and the phone was off. I tried to turn it on, no effect. No matter how many times and for how long I pressed and held the power button, the green LED only flashed for a split second and that's all. I plugged in the charger, and the LED stayed lit -but- there was this barely noticeable flickering. Charged it for about 30, 60, 120 minutes, didn't start plugged or unplugged. I went to work, 8 hours later (phone was unplugged) I tried to turn it on again, this time the LED doesn't even flash, but when charging there is no flickering. No combination of buttons works. Windows doesn't find the device, neither does RSD.
I've never done anything 'custom' to the phone. The last change I made was setting the alarm to turn off by shaking (yesterday, never used this option before).
Is it dead?
Try taking SD card out and holding Vol down and then Power for 20 secs, then let go of Power,
Already done that, nothing. No matter how long I charge it now, after unplugging and pressing power button the LED doesn't even flash. Could it be a battery problem (before its death, it would last for a day)? Is there any way of recovering my data without buying a new one?
Try opening and disconnect battery for a bit.
I'll do that as a last resort, on weekend maybe since I don't have the tools with me. Any other clues?
Nobody knows how to help me?
I'm going to make a factory cable. Will this alone allow me to recover the data? Or if I'll be able to flash the phone, can I recover the data afterwards?
Also, I'm not sure if I understand correctly: does the factory cable recharge the battery or not? Is there a way to recharge it when removed from the phone?
Try to use medfield unbrick script. If You have only green led it seems to be bootloader error so this script should bring Your phone to life or Your phone has broken emmc and You can start looking for a new logic board. Good luck.
I've installed the drivers, but Windows and XFSTK don't recognize my device at all. Factory cable also didn't help. I liked my phone very much. :angel:
Did You enter medfield mode using combination with camera button??
By a combination you mean holding the camera button and connecting the phone to a pc? I tried that.
Disassembe Your phone, pull out battery, push power button for a 10 sec, plug in battery, push camera button and connect USB. If it wont help You I don't see any hope for Your phone.
Well, new option to try is a new hope. I'll try that on the weekend. Could you please be more specific:
1. Pull out the battery.
2. Press the power button and wait 10 seconds.
3. Insert the battery: should I be still holding the power button at this moment?
4. Press the camera button.
5. Plug in the usb cable (factory? regular?) - should I be still holding the power and camera buttons?
Battery trick is only to discharge capacitors. Sometimes even phone is dead it can turn on in some strange mode and then You can't boot it to flash. Thats why You need to pull out battery, push power for a few sec to completely discharge motherboard and just release this button. After that You can just plug in battery and continue normal unbrick process - so hold camera button only and connect regular usb cable.
You can also try reset option instead of pulling battery out. To do that do not disassemble Your phone but just plug in regular USB, when phone starts (green led) hold power and vol- until green led goes off and then quickly start holding only camera button.
I have no more ideas.
Ok, I've tried everything. Nothing brought my phone back to life.
Thanks for all your help.