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Diamond wont charge with dead battery

Nightmare.
Got my Diamond today, and charged it up.
It ran out 5 minutes ago, so I plugged it into the mains charger.
It vibrates, shows HTC and then gets stuck in a constant reboot. It's like it gets a little charge, uses it, then restarts the process.
I guess the battery is so dead that even the mains charger cant give it enough boost to start charging.
Help Please

If you only got it today then id be sending it back as it seems to be a faulty unit. Perhaps someone can give you a fix but if it was me, id be demanding a new working unit...you just never know what other faults the phone might have.

Good job I didn't Hard-SPL it straight away.
Damn, Always happens to me.

Are you trying to charge it with the wallcharger or by usb to a computer.
Beacuse if you are doing it by the computer there is an option on the phone that disables charging when conected to the computer.
Good luck dude.

Definately wall charger.
I think it's f(***d
I'll go back to my Kaiser and wait for the Raphael I think.

i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!

Tried the following:
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
Tried entering bootloader but same reset loop.
Tried hard reset, gets to grey screen with blue text but then reset loop again.
I tried leaving the battery out for half an hour and trying again but soon as usb is in it powers up and reset loop.
I put a multimeter on the battery and it is dishing out 3.7v as expected.
I think the device is knacked, even though I was using it for most of the day.

laporte said:
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Click to expand...
Click to collapse
Usually a hard reset solves everything (hopefully)

Sergio PC said:
Usually a hard reset solves everything (hopefully)
Click to expand...
Click to collapse
Tried hard reset, gets to grey screen with blue text but then reset loop again.
Nope

leave it charging for at least 10 minutes before turning it on.

bakman said:
leave it charging for at least 10 minutes before turning it on.
Click to expand...
Click to collapse
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.

don't even touch the power button!
the device should not start if you touch nothing and just plug the powercable!?
i don not think that you press the powerbutton accidentally while plugging the cable, i hope i'm right?

Without touching the power button, I plug in the charger and the phone vibrates and starts.
From dead:
1. Plug in charger
2. I get 2 swirls of white on the round button thing
3. Phone vibrates
4. Smart mobility logo shows
5. Phone reboots
GOTO 1:

i miss the touch diamond screening with rom version etc.
normally it shows up before the htc smart mobility screen.
i don't think the battery is the badguy. seems more a fault in ipl or spl?

You're right.
I was wrong when I said smart mobility.
It comes up with TOUCHDiamond across the centre of the screen and right where the little red numbers USUALLY appear in the bottom right, it reboots before that.

To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see message on the screen
4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset
save this info on your computer

Sorted!
I left the battery out overnight, and when I came to work this morning, I plugged it into the charger and it didn't automatically start up so it got a good 3/4 hour charge which then enabled me to fire it up for a full charge.

congrats! i hope for you that this problem doesn't come back!

Sounds to me like it also could have been the power button was jammed pushed in. Maybe leaving it for a while without pushing the button did the trick, allowing it to release itself.
In case that was the problem, keep an eye on the power button in case it seems to be a bit dodgy. If it is going to do it again, then you want to swap it immediately for a replacement brand new unit. After a while, if you try to swap it out, they will give you a refurbished unit, not a brand new one!
Of course it could have just been a software bug, that was cleared by letting it fully power down (as others have said).
Just make your decision quick before you end up with a refurbished model for replacement.

Just to let you all know.
Over the weekend I fully charged my Diamond, and without even making a phone call or using WiFi, Bluetooth or anything the battery lasted 1.5 hours.
It's gone back to clove now for a replacement.
I've seen a few people having this issue so I advise getting it back for replacement asap.
My diamond got very hot during normal use (without charger). Is that normal? Not the battery but the actual device.

[Q] Nook won't boot - "Battery too low to power ON"

I recently installed CM7 nightly 12 and it's stuck at this screen. I'm using the stock charger. I've tried plugging it into my computer too.. no luck. Is there anything else to try? Am I screwed?

this sounds like something that was happening to me yesterday. i finally got it to charge by making sure it was completely off. i finally realized that even though the screen was dark it wasn't off, so it never charged (i think it was just recycling the charge enough to keep it on). if you look at it in a dark enough light you can see the screen is still on (backlit).
so plug it in, i would suggest using the wall charger. this usually makes it turn on (at least mine did), once it does, hold the power button until its off, no backlight is on. hope this makes sense and helps out a little

There's many others having this problem (me, on my friends nook, one of them). Hold down the Power button for a long period of time (I heard it's 10 seconds, but someone said they had to hold it for 30) and it will do a hard reset. At that point, try to turn it on again normally. If it doesn't turn on normally, plug it in (using the uSB cable that came with it (that is very important) and into the wall with the provided adapter), wait 30 minutes, and try again. It seems that very few (I don't know if i've actually read of any) who had this problem actually had to return the nook. When it happened to me with my bro-in-laws, he just hed the power button cause he was mad and it turned on, it hasn't happened to him since

Finally started working. I tried holding the power down for awhile with no luck.. Left it charging overnight and tried holding power again and it worked!

[Q] Brand new Nexus One can't be powered on

I have a brand new Nexus One bought on last year April. For some reason it wasn't to be used. Yesterday, I got it out of the package and charged it for ready to be powered on. Unfortunately, it reacted nothing as I pressed the power button! I took out the battery and put it into other Nexus One, it showed the battery was 100% charged.
I took back the battery and repacked it to this new Nexus One. I tried to press the power button more and more with data cable connected pc. Nothing happened. Just one time, the sceen lighted on and the "X" in four colors appeared! I didn't know why it was powered on. Maybe I pressed the trackball or volume up/down buttons, God know it.
The X sceen lasted almost for ten minutes and then sceen was off! Yes. It shutdown! I can't power it on anymore!
It seemed the hardware was OK. It may be the locked by the outdate android system. The android prestored in this phone is version 2.1.
Any advice is welcome. Thanks.

Can u you go in fastboot? Press power button+trackball..if so then you can recover your phone by unlocking bootloader and falshing custom recovery.

Sadly, It can't be power on and go in fastboot by pressing trackball+power button.

Any more advice?

Check the battery terminals just to make sure they're not dirty.. Sadly, you MUST be able to at least be able to boot something (hboot/fastboot) in order to troubleshoot anything software related. Sounds like you've got a hardware issue that could be one of (literally) a million things.
Sell it on EBay for parts. You can probably get $50-$60

you could try pressing pwr/vol-/trackball all at same time, hold down for around 30 seconds to make sure
commonly known as 3 finger salute
try power on without sdcard by manual methods and plugging in and plugging in with no battery

I have seen a video on YouTube on how to fix the power button which is known for messing up and how to turn it on. Search YouTube
Sent from my Nexus One using XDA App

is it that the power button is not working? that would be weird for a new phone though.
have you tried to turn it on using the "jump start" method?
connect the cable. led the charging led come on. remove the battery, wait for the led to go off (while cable is still connected) then pop the battery back in.
see if you can get it to start that way

When you plug charger cable in your Nexus, does the orange or green LED go on?
If one of them does and stays (green for full battery, orange otherwise) - then your problem is most likely the power button. It may not be the only problem, but at least the one that's stopping you from turning on your phone. You can try "jumpstarting" it by inserting battery while charger is connected.
If you don't see LEDs when plugged in - your phone is done.
If you see blinking LEDs - battery terminals might need cleaning/fixing, it usually happens when the battery is out of the phone.

wont turn on

I was using my atrix and put it down went to get something to eat came back 15mins later and it wont turn on! It was at 56% battery! So i plug it in and the green LED turns on but I can't do anything. I have pressed the power button, and I have pressed the power and volume down together both for 10+ secs and nothing is happening please help!

Ever get it back on? My battery drained to 1% last night, so I shut it down, charged it all night, and now mine wont turn on. Has the green light just like yours.
Sent from my phone.

Markyzz said:
Ever get it back on? My battery drained to 1% last night, so I shut it down, charged it all night, and now mine wont turn on. Has the green light just like yours.
Sent from my phone.
Click to expand...
Click to collapse
I had to reboot mine in to flash mode in order for mine to come back up. I had to hold the down volume (or up cannot remember right now) + power for a minute nearly. Then it rebooted correctly into normal mode.

Markyzz said:
Ever get it back on? My battery drained to 1% last night, so I shut it down, charged it all night, and now mine wont turn on. Has the green light just like yours.
Sent from my phone.
Click to expand...
Click to collapse
So I ended up calling AT&T and they went ahead and shipped me a new MAHD.
I took the dead phone to work and tried charging with my work charger, and now it works! When it finally turned on, the battery level was at 3%. So lesson learned: Do not let your battery drain to 1%!
Sent from my phone.

me too....
Lionsbane said:
I was using my atrix and put it down went to get something to eat came back 15mins later and it wont turn on! It was at 56% battery! So i plug it in and the green LED turns on but I can't do anything. I have pressed the power button, and I have pressed the power and volume down together both for 10+ secs and nothing is happening please help!
Click to expand...
Click to collapse
I am having the same problem. I can get the boot screen up if i hold the buttons in at a certain time while the phone is plugged in and attempting to turn on. however, the phone cuts out no matter what and repeats the cycle even with the boot screen up. during the few seconds i can get the boot screen up, i'm unable to select an option, only scroll up or down and highlight them. then the phone cuts out and 20 secs. later attempts to turn on again but never gets past the motorola icon. Any suggestions? I originally thought it was the battery so i ordered one and installed it correctly and charged it, but still the same thing is happening. When plugged into a pc, charge light comes on but phone won't attempt to turn on....?????????

katlic said:
I am having the same problem. I can get the boot screen up if i hold the buttons in at a certain time while the phone is plugged in and attempting to turn on. however, the phone cuts out no matter what and repeats the cycle even with the boot screen up. during the few seconds i can get the boot screen up, i'm unable to select an option, only scroll up or down and highlight them. then the phone cuts out and 20 secs. later attempts to turn on again but never gets past the motorola icon. Any suggestions? I originally thought it was the battery so i ordered one and installed it correctly and charged it, but still the same thing is happening. When plugged into a pc, charge light comes on but phone won't attempt to turn on....?????????
Click to expand...
Click to collapse
Our phone doesn't receive power from the cable until it's fully booted. Factory cables are a good work around.
Sent from my MB886 using xda premium

I have the same problem.
I think it's impossible to fix.
I tested with original charger.
I have also tried every possible button combinations.
and does not start
Has anyone been able to fix it?

[Q] [Help Thread] Nook HD not booting at all

I recently went on a 3 month trip. Before I left, my nook was working perfectly fine, when i got back, it didn't work at all. It's not dead because i left it plugged in overnight but it still didn't turn on. when i plug it in the LED goes from orange to green and then off (or green to orange, i can't remember). The screen doesn't turn on at all. I can't get to recovery either.
This is a Nook HD, I believe it had CM11.
:crying:
Can this be fixed
or should i plan it's funeral

Same here
The same has happened to me. Screen doesn't turn on, but there is power, I can play it into my laptop and something is there, just not enough.
Good excuse for a new tablet!

It can be fixed. I've done it before. It has to do with the fstrim not being compatible with certain hardware versions of our device. If I can remember how I fixed it, I'll post it here. Trying to fix mine (again).

tambourineman86 said:
It can be fixed. I've done it before. It has to do with the fstrim not being compatible with certain hardware versions of our device. If I can remember how I fixed it, I'll post it here. Trying to fix mine (again).
Click to expand...
Click to collapse
If would be fab if you could fix. Seems to be a common issue

I was able to fix it. YMMV.
1) Make sure the Nook is completely off and unplugged
2) Take out your sdcard
3) Hold down power button until the "battery depleted" icon shows, then promptly plug in the power before the icon disappears.
4) Let it set. The screen will go black, then it will attempt to boot and get stuck on the faint black screen, but this time, the charging light should stay amber.
If you want to be safe, wait until the device reboots itself. That could take hours though. If you're plugged into the wall wait at least 30 - 45 minutes before holding the power button down til it shuts down and then rebooting it (with the sdcard inserted).
Good luck, I hope it works for you.
EDIT: Also, I've read this may also have to do with wifi sending the device into some sort of strange bootloop when the screen is off. I personally believe it has more to do with the fstrim of JB but perhaps changing the wifi sleep policy may prevent this issue from happening again. I'm skeptical, but figured I'd pass that info along if anyone wants to try it as well.

tambourineman86 said:
I was able to fix it. YMMV.
1) Make sure the Nook is completely off and unplugged
2) Take out your sdcard
3) Hold down power button until the "battery depleted" icon shows, then promptly plug in the power before the icon disappears.
4) Let it set. The screen will go black, then it will attempt to boot and get stuck on the faint black screen, but this time, the charging light should stay amber.
If you want to be safe, wait until the device reboots itself. That could take hours though. If you're plugged into the wall wait at least 30 - 45 minutes before holding the power button down til it shuts down and then rebooting it (with the sdcard inserted).
Good luck, I hope it works for you.
EDIT: Also, I've read this may also have to do with wifi sending the device into some sort of strange bootloop when the screen is off. I personally believe it has more to do with the fstrim of JB but perhaps changing the wifi sleep policy may prevent this issue from happening again. I'm skeptical, but figured I'd pass that info along if anyone wants to try it as well.
Click to expand...
Click to collapse
Not sure we have the same problem. My screen doesn't come on at all, I don't get a battery depleted icon, no matter how long I hold in the power button. The only sign of life I get is when it's plugged in, when it goes from orange to green after about 10 seconds.
Thanks for the help, but I think it's a lost cause.

YMMV. But mine was the same issue. You should be able to get the icon by holding the power button down for 5 or 6 seconds. I'd say just eff with it until that icon appears. Try different button combinations. I used power and home trying to get the icon to show.

developerbuzz said:
when it goes from orange to green after about 10 seconds.
Thanks for the help, but I think it's a lost cause.
Click to expand...
Click to collapse
Anyway... since people are continually running into this kind of issue...
Give or take 21 seconds after turning orange it turns green during actual boot cycle into rom
Give or take 10 seconds after turning orange is cwm internal recovery.
After about 10 seconds the charging screen image disappears.
The charging screen image once finally no longer may not show up again until full power off/on (holding power button > 10 seconds or full battery discharge). Unplugging and plugging back in does nothing except making the device look bricked if there's too much light shining on it.
Device may not automatically leave the above state under a specific situation(s). May still need manual full power off/on.
Guessing 10 seconds could also be something else during the early/late boot process or other. The light changing color though should indicate that something is indeed happening.
Light should stay green during the boot process if its completely and fully no questions asked 100%. If you go based on that than yours doesn't appear to be completely fully charged which should either mean its turning on and using battery or not charging correctly.
The light turning off is curious. The device could be shutting off. If light comes back on a moment later then the device has rebooted. if the light stays off = n/a.
If its booting into recovery then the device would be available via adb. At that point it could be further evaluated.
On the off chance the screen was damaged it should boot and usb should be available via computer as well as adb.
If not then its probably toast unless its simply not getting a good enough current causing mislead battery stats and/or not enough energy to get to charging screen (bad wall power adapter in use, damaged power cable - though could be bad battery, defect, damage or whatever). OR there's some major error on behalf of the user happening (think should have tried that in the morning not while 1/2 asleep or came home from long trip and forget how that works).
Maybe the only other things are the emmc brick bug, was left sitting in the sun or heat or ocean air or other physical damage/defect even to the power port as well.
Or maybe it was mad that you left it. Shouldn't have hurt its feelings you know. At least its not crying battery acid on you.
That should just about cover everything except for the things not mentioned. Since its your device, you decide what happened.
Its complicated so anyone see any improvements, clarifications, or mistakes? Please put it in a post.

Jsorren said:
when i plug it in the LED goes from orange to green and then off (or green to orange, i can't remember). The screen doesn't turn on at all.
Click to expand...
Click to collapse
Bumping this thread to make it aware that there is a real answer. I have been able to duplicate this problem and rather easily too.
The problem is indeed from bad power. The device isn't receiving the correct amount of power needed to charge and start from a fully discharged battery.
To safely* duplicate this you can use a usb extension that isn't fully connected to the nook power cable. You may need to fully connect it first then slowly disconnect/connect till the light turns green when it should actually be charging. It won't actually charge in this state, or if it is, its very little and the battery percentage will continue to drop.
Leave the cable as is and unplugged. After the tablet is fully discharged, connect the usb cable. The light will change through the modes and turn off. The device will not turn on.
There are probably other ways to cause the problem like for instance a portable usb battery that doesn't put out enough juice (not the orange kind). Etc.
* It didn't hurt mine, but not my fault if it breaks your device.

sandsofmyst said:
Bumping this thread to make it aware that there is a real answer. I have been able to duplicate this problem and rather easily too.
The problem is indeed from bad power. The device isn't receiving the correct amount of power needed to charge and start from a fully discharged battery.
To safely* duplicate this you can use a usb extension that isn't fully connected to the nook power cable. You may need to fully connect it first then slowly disconnect/connect till the light turns green when it should actually be charging. It won't actually charge in this state, or if it is, its very little and the battery percentage will continue to drop.
Leave the cable as is and unplugged. After the tablet is fully discharged, connect the usb cable. The light will change through the modes and turn off. The device will not turn on.
There are probably other ways to cause the problem like for instance a portable usb battery that doesn't put out enough juice (not the orange kind). Etc.
* It didn't hurt mine, but not my fault if it breaks your device.
Click to expand...
Click to collapse
I actually ended up fixing it yesterday!! I haven't touched it in about 3 months, and I was planning on just throwing it out getting rid of it some how. For the heck of it, I decided to plug it in, assuming that it was gonna go through the same process. But this time it went from green to amber, but it never went off. So I pressed the power button and the battery icon appeared. This was a really good sign. So I left plugged in for about 5 to 10 minutes then tried to power on.:fingers-crossed: As soon as I saw that '' Nook" boot up screen, my heart stopped. It booted up perfectly and I almost blew up from excitement :victory:. So I then flashed the stock firmware back onto it, so this would never happen again.
I guess the battery had to be completely depleted or just had to cool down. Idk but either way this was one heck of a miracle
So I recommend for anyone having this problem to just leave it off and don't mess with it. I wouldn't say for 3 months like I did but maybe test it each week or wait a month if you have good patience

Wow. Man, that's awesome! Glad you posted that update on it. Thought if you had posted an update it would be the opposite as in trashed it
Actually, I guess only you could answer if you had also moved/unplugged the power cable from the wall adapter or put it into a different wall adapter, etc. Thinking there could have been a difference there.
These modern day devices are so finicky, guess anything is possible. Like you say, maybe sitting without power is another answer.

From some experimentation I have etermined that your power adapter (that plugs into the outlet) is the issue. It does not like to be leaft plugged in indefinately. It will continually use power even when the nook is not plugged in.
Also, if you use a differnt adapter you will have the same problem unless it is also of the exact same voltage and amps.