So I bought the T-Mobile 8X on the 16th and today at worked it completely bricked. It was plugged in charging and all I did was hit the power button to see if I had any text and the screen wouldn't turn on. Have tried everything from removing and re-inserting SIM, holding power button with a variety of buttons for 15-20 seconds, etc. Seems the phone is completely dead. Has anyone else run into this issue? And are there any other suggestions on how to maybe get back on? At this point I don't care if I have to hard reset it. I just want the damn thing working again.
Thanks.
KeyzerSoze said:
So I bought the T-Mobile 8X on the 16th and today at worked it completely bricked. It was plugged in charging and all I did was hit the power button to see if I had any text and the screen wouldn't turn on. Have tried everything from removing and re-inserting SIM, holding power button with a variety of buttons for 15-20 seconds, etc. Seems the phone is completely dead. Has anyone else run into this issue? And are there any other suggestions on how to maybe get back on? At this point I don't care if I have to hard reset it. I just want the damn thing working again.
Thanks.
Click to expand...
Click to collapse
I'm telling you this not because I believe it's the case but still...
I have the HD7 (my Lumia 810 is due tomorrow) also made by HTC and for 7 months now it's been suffering from an issue where it would get stuck in charge mode after I unplugged it from the charger. The ONLY way to turn the phone off is to remove the battery. Holding down the power button, the hard reset combo (V+ V- and power), etc had no effect. Pulling the battery was the only way to use my phone. This happened maybe 40% of the time I unplugged the phone. What about the other 60% you ask? Well, half of that 60% the phone would behave normally until the next charge. But the other half of the time (this could be the scenario your phone is experiencing), it would appear normal until I'd get a text or an alarm would go off. Then I'd grab the phone and couldn't turn it on (in the alarm scenario, the alarm would be going off but I couldn't turn the phone on without pulling the battery.
Long story short, I'd read other accounts like this (most attributed it to a faulty micro usb port, but not sure if that was ever verified) and this was definitely one of the reasons I shied away from both HTC and from phones without removable batteries. My HD7 has been a bit annoying these last few months, but at least I could use the phone each day after a 30 second chore of removing the battery. If the HD7 had a irremovable battery I'd have been forced to ship it to HTC (out of warranty since it happened the 2nd year) and be without my phone for several weeks, if not longer.
That's good to know. I ended up going for an exchange. If this one bricks again it will be my last.
sounds like your phone was stuck in download mode. just hold both vol up and vol down for 2 minutes then press and hold power button while still holding vol buttons until phone vibrates. then the phone will power on.
My T-Mobile branded 8x has been in for repair 5 times. I've only owned it since April. HTC has escalated my ticket and are actually swapping the device. My most recent failure was exactly as you described...It happened about 1 day after I got it back from repair! I had it plugged into the car charger. I used the GPS of and on for my 2 hour drive. I got to my destination, unplugged it, made a phone call, and put it in my pocket. About 5 mins later, I pulled it out to make another phone call, and the screen was black. No combination of button holding would make it do anything... I then plugged it into the car charger, and it vibrated, showed me the HTC splash screen, went black, and then repeated that sequence. No amount of funky power-camera-volume button holding would get it to kick into any other mode.
Save your receipt. A lot of these phones were made in the december/january timeframe. HTC will need it eventually to "re-align" the warranty after the phone is past the date of manufacture.
Luckily, I picked up a Lumia 521 for $35 when Target had it mis-listed on their website.
If you are curious, here is my long history with my 8X:
1. Phone purchased mid-April, 2013. Brand new.
2. Phone quickly developed the "Peeling Edges" issue, where the rubber coating was wearing off around the edges. Sent it in for repair around Early November.
3. Phone worked great for two weeks, then started acting like the power button was randomly getting stuck down...phone would boot loop, I could enter various other modes by holding camera and volume buttons without touching the power button.
4. Sent it out for repair again. This time the touchscreen screen had a "Dead area" about 2/3 of the way down from the top.
5. Sent it in for repair AGAIN. This time it came back and everything was working fine. Then about a month later, the camera stopped working.
6. Sent it in for repair AGAIN. The unit I received back worked for 1 day, then died just like the OP's....
Related
Nightmare.
Got my Diamond today, and charged it up.
It ran out 5 minutes ago, so I plugged it into the mains charger.
It vibrates, shows HTC and then gets stuck in a constant reboot. It's like it gets a little charge, uses it, then restarts the process.
I guess the battery is so dead that even the mains charger cant give it enough boost to start charging.
Help Please
If you only got it today then id be sending it back as it seems to be a faulty unit. Perhaps someone can give you a fix but if it was me, id be demanding a new working unit...you just never know what other faults the phone might have.
Good job I didn't Hard-SPL it straight away.
Damn, Always happens to me.
Are you trying to charge it with the wallcharger or by usb to a computer.
Beacuse if you are doing it by the computer there is an option on the phone that disables charging when conected to the computer.
Good luck dude.
Definately wall charger.
I think it's f(***d
I'll go back to my Kaiser and wait for the Raphael I think.
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Tried the following:
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
Tried entering bootloader but same reset loop.
Tried hard reset, gets to grey screen with blue text but then reset loop again.
I tried leaving the battery out for half an hour and trying again but soon as usb is in it powers up and reset loop.
I put a multimeter on the battery and it is dishing out 3.7v as expected.
I think the device is knacked, even though I was using it for most of the day.
laporte said:
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Click to expand...
Click to collapse
Usually a hard reset solves everything (hopefully)
Sergio PC said:
Usually a hard reset solves everything (hopefully)
Click to expand...
Click to collapse
Tried hard reset, gets to grey screen with blue text but then reset loop again.
Nope
leave it charging for at least 10 minutes before turning it on.
bakman said:
leave it charging for at least 10 minutes before turning it on.
Click to expand...
Click to collapse
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
don't even touch the power button!
the device should not start if you touch nothing and just plug the powercable!?
i don not think that you press the powerbutton accidentally while plugging the cable, i hope i'm right?
Without touching the power button, I plug in the charger and the phone vibrates and starts.
From dead:
1. Plug in charger
2. I get 2 swirls of white on the round button thing
3. Phone vibrates
4. Smart mobility logo shows
5. Phone reboots
GOTO 1:
i miss the touch diamond screening with rom version etc.
normally it shows up before the htc smart mobility screen.
i don't think the battery is the badguy. seems more a fault in ipl or spl?
You're right.
I was wrong when I said smart mobility.
It comes up with TOUCHDiamond across the centre of the screen and right where the little red numbers USUALLY appear in the bottom right, it reboots before that.
To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see message on the screen
4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset
save this info on your computer
Sorted!
I left the battery out overnight, and when I came to work this morning, I plugged it into the charger and it didn't automatically start up so it got a good 3/4 hour charge which then enabled me to fire it up for a full charge.
congrats! i hope for you that this problem doesn't come back!
Sounds to me like it also could have been the power button was jammed pushed in. Maybe leaving it for a while without pushing the button did the trick, allowing it to release itself.
In case that was the problem, keep an eye on the power button in case it seems to be a bit dodgy. If it is going to do it again, then you want to swap it immediately for a replacement brand new unit. After a while, if you try to swap it out, they will give you a refurbished unit, not a brand new one!
Of course it could have just been a software bug, that was cleared by letting it fully power down (as others have said).
Just make your decision quick before you end up with a refurbished model for replacement.
Just to let you all know.
Over the weekend I fully charged my Diamond, and without even making a phone call or using WiFi, Bluetooth or anything the battery lasted 1.5 hours.
It's gone back to clove now for a replacement.
I've seen a few people having this issue so I advise getting it back for replacement asap.
My diamond got very hot during normal use (without charger). Is that normal? Not the battery but the actual device.
Got the phone just over a year ago so it's just out of warranty.
The phone recently started turning off, forcing me to remove the battery in order to restart it. This occurred when I turned the screen off (power button) and left it off for more than about 20 seconds. This was obviously a massive pain in the ass, so I decided to s-off, root, then put custom firmware on it.
So I plugged it into the computer and was just downloading all the required bits, and I got a phone call. I picked up, talked for a bit, then when I hung up I instinctively turned the phone screen off. I then left it for about half an hour until the downloads were done (HTC Sync downloading at 40 kbps >.<) and then went to turn it back on. Of course it had offed itself.
So I went to pull the battery out and do the usual -- to no avail. I tried outing the battery, plugging it in, then putting the battery back in (as read from a random Google result) and nothing.
TL;DR:
Here's the status:
Phone began doing the seemingly standard random turn-offs that require a battery loop.
After a week or so of this, the phone stopped coming back on.
And it will not give any sign of life (No vibrates, no lights when plugged in, no PC response)
Phone has never been dropped / watered
Tried different leads / USB - power adapters
Battery was at about 80-90% at the time of offing forever.
Tried with SIM Card in and out
Tried with MicroSD card in and out
Is this **** bricked? I wanted to wait for the Edge to come out before I upgraded; I don't want to end up with a Sensation or something.
Any fixes?
andrew207 said:
Got the phone just over a year ago so it's just out of warranty.
The phone recently started turning off, forcing me to remove the battery in order to restart it. This occurred when I turned the screen off (power button) and left it off for more than about 20 seconds. This was obviously a massive pain in the ass, so I decided to s-off, root, then put custom firmware on it.
So I plugged it into the computer and was just downloading all the required bits, and I got a phone call. I picked up, talked for a bit, then when I hung up I instinctively turned the phone screen off. I then left it for about half an hour until the downloads were done (HTC Sync downloading at 40 kbps >.<) and then went to turn it back on. Of course it had offed itself.
So I went to pull the battery out and do the usual -- to no avail. I tried outing the battery, plugging it in, then putting the battery back in (as read from a random Google result) and nothing.
TL;DR:
Here's the status:
Phone began doing the seemingly standard random turn-offs that require a battery loop.
After a week or so of this, the phone stopped coming back on.
And it will not give any sign of life (No vibrates, no lights when plugged in, no PC response)
Phone has never been dropped / watered
Tried different leads / USB - power adapters
Battery was at about 80-90% at the time of offing forever.
Tried with SIM Card in and out
Tried with MicroSD card in and out
Is this **** bricked? I wanted to wait for the Edge to come out before I upgraded; I don't want to end up with a Sensation or something.
Any fixes?
Click to expand...
Click to collapse
Sounds like your phone just died.
Another explanation is you have something loose, you should open it and check .
Sent from my HTC Incredible S using xda premium
I'll take it in the an Optus shop today and start yelling abuse, maybe that will get it fixed. Worked on my old Legend. If that doesn't work, I'll open it up and have a look.
Yelling didn't work, they just tried out the phone on all their chargers and it failed.
So I'll open it now.
OK here's a picture of the USB charger bit. I can't post external links, so I'll attach it.
It looks okay... is this what I should try replacing? The USB thingy?
BTW, I unplugged everything then plugged it all back in, so nothing's loose.
Hey Andrew, I sent you a PM.
Struggling with the same problem...
Just made a call from my phone. After the call the phone seemed to be stuck on the call screen. I didn't think anything of it and left the phone alone. When i tried to use the phone again, there was no screen and the phone was not responding. I tried to re-start the phone by pulling out the battery but it won't switch on. You people seem to have the same problem. Any help would be really appreciated. Thanks.
Just a suggestion, but have you tried removing the battery and powering on with the charger connected?
I guess this would help resolve whether it's a battery/charger issue.
Sent from my Incredible S using xda premium
incredible s wont turn on
DeGozaru said:
Just a suggestion, but have you tried removing the battery and powering on with the charger connected?
I guess this would help resolve whether it's a battery/charger issue.
Sent from my Incredible S using xda premium
Click to expand...
Click to collapse
I have a similair issue i was flashing a rom and my phone decided to turn off or was restarted by the rom update utility and never came back on now i tried it connected to a regular power charger and usb to my laptop and it wont recognize anything. battery was fully charged when i was flashing the rom can the incredible s power on with no battery? and if mine can't and wont be recognized by pc is it toast?
I have a brand new Nexus One bought on last year April. For some reason it wasn't to be used. Yesterday, I got it out of the package and charged it for ready to be powered on. Unfortunately, it reacted nothing as I pressed the power button! I took out the battery and put it into other Nexus One, it showed the battery was 100% charged.
I took back the battery and repacked it to this new Nexus One. I tried to press the power button more and more with data cable connected pc. Nothing happened. Just one time, the sceen lighted on and the "X" in four colors appeared! I didn't know why it was powered on. Maybe I pressed the trackball or volume up/down buttons, God know it.
The X sceen lasted almost for ten minutes and then sceen was off! Yes. It shutdown! I can't power it on anymore!
It seemed the hardware was OK. It may be the locked by the outdate android system. The android prestored in this phone is version 2.1.
Any advice is welcome. Thanks.
Can u you go in fastboot? Press power button+trackball..if so then you can recover your phone by unlocking bootloader and falshing custom recovery.
Sadly, It can't be power on and go in fastboot by pressing trackball+power button.
Any more advice?
Check the battery terminals just to make sure they're not dirty.. Sadly, you MUST be able to at least be able to boot something (hboot/fastboot) in order to troubleshoot anything software related. Sounds like you've got a hardware issue that could be one of (literally) a million things.
Sell it on EBay for parts. You can probably get $50-$60
you could try pressing pwr/vol-/trackball all at same time, hold down for around 30 seconds to make sure
commonly known as 3 finger salute
try power on without sdcard by manual methods and plugging in and plugging in with no battery
I have seen a video on YouTube on how to fix the power button which is known for messing up and how to turn it on. Search YouTube
Sent from my Nexus One using XDA App
is it that the power button is not working? that would be weird for a new phone though.
have you tried to turn it on using the "jump start" method?
connect the cable. led the charging led come on. remove the battery, wait for the led to go off (while cable is still connected) then pop the battery back in.
see if you can get it to start that way
When you plug charger cable in your Nexus, does the orange or green LED go on?
If one of them does and stays (green for full battery, orange otherwise) - then your problem is most likely the power button. It may not be the only problem, but at least the one that's stopping you from turning on your phone. You can try "jumpstarting" it by inserting battery while charger is connected.
If you don't see LEDs when plugged in - your phone is done.
If you see blinking LEDs - battery terminals might need cleaning/fixing, it usually happens when the battery is out of the phone.
I have a new Motorola Atrix HD. I was using it and the screen went black. i hit the power button to unlock but nothing happened. i plugged it in but nothing happened. i took the back off to see if the battery was disconnected. I didn't know the battery was different than other phones and ripped the power cord connecting the battery to the phone when i took it out. lesson learned. Ordered a new battery and installed correctly. phone won't turn on. The green charge light blinks when i plug it into the wall and then stays on for about 20 seconds and then the phone tries to turn on but while the motorola icon is illuminated, it cuts back out and repeats the cycle. I left it plugged in for a couple hours and still the same thing. i tried holding in power and volume buttons for the boot screen. if i do that just as the phone attempts to turn on i can get the screen up and scroll the list of boot options with the power buttons but i can't select any of them and the phone cuts out after the same amount of time. Everytime. When i plug it into my laptop, the light blinks on and then stays on like with the wall, but the phone doesn't attempt to power up. Please, any help would be greatly appreciated. i have read a lot of forums where the battery was acting up because of the chargers people were using. The difference between my situation and those of the people i read about is that my boot screen cuts out and cannot be used. This all happened 2 days after my exchange period ended and because i took the back off myself, best buy won't have anything to do with me so i'm on my own and cannot afford another phone right now. Thanks in advance for your time and concern.
katlic said:
I have a new Motorola Atrix HD. I was using it and the screen went black. i hit the power button to unlock but nothing happened. i plugged it in but nothing happened. i took the back off to see if the battery was disconnected. I didn't know the battery was different than other phones and ripped the power cord connecting the battery to the phone when i took it out. lesson learned. Ordered a new battery and installed correctly. phone won't turn on. The green charge light blinks when i plug it into the wall and then stays on for about 20 seconds and then the phone tries to turn on but while the motorola icon is illuminated, it cuts back out and repeats the cycle. I left it plugged in for a couple hours and still the same thing. i tried holding in power and volume buttons for the boot screen. if i do that just as the phone attempts to turn on i can get the screen up and scroll the list of boot options with the power buttons but i can't select any of them and the phone cuts out after the same amount of time. Everytime. When i plug it into my laptop, the light blinks on and then stays on like with the wall, but the phone doesn't attempt to power up. Please, any help would be greatly appreciated. i have read a lot of forums where the battery was acting up because of the chargers people were using. The difference between my situation and those of the people i read about is that my boot screen cuts out and cannot be used. This all happened 2 days after my exchange period ended and because i took the back off myself, best buy won't have anything to do with me so i'm on my own and cannot afford another phone right now. Thanks in advance for your time and concern.
Click to expand...
Click to collapse
Is it possible that the that connection between the power cord and the phone itself is loose or damaged? I'm just guessing here as I have never opened up the back of my phone.
I would check your battery terminals then leave it to charge if it does. You could also try a factory cable. Another thing would be to try fastboot while connected to your laptop and see if it stays on, and if it does, try reflashing all partitions.
Sent from my MB886 using xda premium
Hey all had my first phone about 9 months. It would not charge once, and eventually went to 0% and was fully dead. At first it got replaced with a new battery. I then went to hand the phone in once again! a month after... the battery was lasting half the day where as before it would just last me the whole day.
They sent me out a new handset (after i threatened them with the law (i have no insurance- however the phone is not lost, damaged or stolen)).
Now iv not noticed any problems with the handset.. I recently upgraded to the new firmware uk generic.. The phone went to 0% for the first time ever. I try to charge it and it does not charge. I have left the phone plugged in with the power button stuck down for an hour. And now what happens is, the phone boots to the load screen and just as the interface loads up it says Power off shutting down. And then keeps turning off and on off and on.. The phone will still not charge when turned off, but i cant get the phone to load up and start charging ?
Any help appreciated iv started to have enough of Sony these past two years
Thank you
Warwick
After continuously trying to boot the phone. It eventually goes dead again. I can charge the battery a little bit by holding the power button down. But then the light turns green thinking it must have enough charge to boot (but hasnt)
Is there a way to keep the force charging on for longer rather then it rebooting itself forever?
killa92 said:
After continuously trying to boot the phone. It eventually goes dead again. I can charge the battery a little bit by holding the power button down. But then the light turns green thinking it must have enough charge to boot (but hasnt)
Is there a way to keep the force charging on for longer rather then it rebooting itself forever?
Click to expand...
Click to collapse
Keep the power button pressed with a rubber band while it's connected to the charger. Leave it for a couple of hours.
Why will the rubber help catalyse the battery?
killa92 said:
Why will the rubber help catalyse the battery?
Click to expand...
Click to collapse
For some reason keeping the button pressed will allow the phone to charge. If you don't believe me Google it. I did, tried it, worked for me and was able to flash another FTF... not a big deal.
I think you misread my first post mate lol I was joking about the rubber
I'd already stuck the power button down. It's sorted now though but thanks for the post