Lost 4g connection after marshmallow update - Galaxy Note5 Q&A, Help & Troubleshooting

As stated above, i lost my 4g connection after updating to official CAM built marshmallow.
I have a UAE n920c version which apparently didn't get 6.0 yet, is anyone else with the same mobile version got issues with 4g connection or i am the only one facing problems...... and if anyone knows a solution would be great ,
thanks in advance.
Edit : SOLVED !!

For anyone facing such problem it's your apn settings just contact your service provider for internet configuration :fingers-crossed:

Related

SIM internet is not working.

I recently bought LG-G2 (VS980) Rom is lollipop Stock. I live in Pakistan when I enable data plan it is not working all settings are fine as per network provider but internet is not working. Kindly tell me if anybody know this issue.

Lenovo K3 Note Android Marshmallow Data Connection Error

Hi, I have the Indian version of the Lenovo K3 note (K50a40), and recently installed the official OTA android 6.0 marshmallow update. Everything on the phone appears to be working, including calling and texting (on T-Mobile), except for data connection. Before the update, I would be able to connect to and receive H+ from T-mobile in the USA, but now, even with full bars, the phone lacks data connection. I tried enabling roaming and changing the APN to no avail. Can someone please offer any advice? Any help would be greatly appreciated.
alokpillai22 said:
Hi, I have the Indian version of the Lenovo K3 note (K50a40), and recently installed the official OTA android 6.0 marshmallow update. Everything on the phone appears to be working, including calling and texting (on T-Mobile), except for data connection. Before the update, I would be able to connect to and receive H+ from T-mobile in the USA, but now, even with full bars, the phone lacks data connection. I tried enabling roaming and changing the APN to no avail. Can someone please offer any advice? Any help would be greatly appreciated.
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same is happening on my sis k3 not(indian)... whatsapp and hike msgs are not getting sent... but playstore and other stuffs works on 2g net.
sagar27691 said:
same is happening on my sis k3 not(indian)... whatsapp and hike msgs are not getting sent... but playstore and other stuffs works on 2g net.
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I fixed the issue. for some reason, the update messes up the APN settings. To fix this, google the APN settings for your carrier. Make sure that they are the settings for 4g or LTE. Then, on your device, go to settings>data usage>more>mobile network>access point names>new APN, and enter the information you just looked up. You may need to restart the phone.
alokpillai22 said:
I fixed the issue. for some reason, the update messes up the APN settings. To fix this, google the APN settings for your carrier. Make sure that they are the settings for 4g or LTE. Then, on your device, go to settings>data usage>more>mobile network>access point names>new APN, and enter the information you just looked up. You may need to restart the phone.
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But bro in india apn for all networkrs are same...
Like for vodafone its www for 2g/3g, for docomo TATA.DOCOMO.INTERNET.
and here in gujaratnwe dont have 4g yet...
If u say so i try to set new apn and let u know
alokpillai22 said:
I fixed the issue. for some reason, the update messes up the APN settings. To fix this, google the APN settings for your carrier. Make sure that they are the settings for 4g or LTE. Then, on your device, go to settings>data usage>more>mobile network>access point names>new APN, and enter the information you just looked up. You may need to restart the phone.
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Click to collapse
Hi, your solution does not fixes this issue (((

6.0 update and issues

Hello,
I am using Sprint LG G4 in Pakistan and after 6.0 update my mobile internet stopped working. I have only two option available in network mode LTE/CDMA or CMDA and none on one is checked if I clicked anyone my mobile operator signal went off. Also battery is draining so fast, I need to charge phone twice in a day. software version is LS991ZVB. Any help would be highly appreciated
Regards
Imran
Also I am getting these option when I go into mobile networks link no gsm or global and phone is not detecting my sim. Please can anybody help me and tell me the solution?
imk79 said:
Hello,
I am using Sprint LG G4 in Pakistan and after 6.0 update my mobile internet stopped working. I have only two option available in network mode LTE/CDMA or CMDA and none on one is checked if I clicked anyone my mobile operator signal went off. Also battery is draining so fast, I need to charge phone twice in a day. software version is LS991ZVB. Any help would be highly appreciated
Regards
Imran
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Unfortunately, there is no way to rollback to older versions from ZVB.
For data to get working, you will probably need root access to reset the APN from APN settings. Sadly no root yet for MM, i believe.
See if you can access IotHiddenMenuMain in any way. It usually doesnt require root. If success, go to APN settings and reset to default APN.
Start with the shortcut master app.
Best of luck.
imk79 said:
Also I am getting these option when I go into mobile networks link no gsm or global and phone is not detecting my sim. Please can anybody help me and tell me the solution?
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Its normal if you're out of USA, the ZVB update screwup all unlocked sprint LG G4 phones. The only solution is flash this:
http://forum.xda-developers.com/sprint-g4/development/rom-mellowmallow-debloated-60fps-camera-t3358340
After you flash Mellowmallow rom, you have to do a factory reset to acceso a gsm network, use the global version.
How Can I Flash it as above "evilboygenius" Said that I can't root my g4 or ZVB? Can you please guide the process or refer to any thread where it is explained?
Many Thanks
Sprint LG G4 Network Solution
imk79 said:
Hello,
I am using Sprint LG G4 in Pakistan and after 6.0 update my mobile internet stopped working. I have only two option available in network mode LTE/CDMA or CMDA and none on one is checked if I clicked anyone my mobile operator signal went off. Also battery is draining so fast, I need to charge phone twice in a day. software version is LS991ZVB. Any help would be highly appreciated
Regards
Imran
Click to expand...
Click to collapse
I have purchased the same sprint LG G4 (LS991ZVB) and updated it to latest Marshmallow 6.0 including other mini security updates too. I was having the same problem. After selecting the LTE or CDMA losing the signal.
Here is the solution:
1. If you lost the signal after pressing the LTE/CDMA or CDMA
Go to settings>General>Backup&reset>Network setting reset.
you will have your signal back
2. You can use 3G internet services of any network. just need to fill the APN setting manually.
Go to settings>Network>Mobile data>Mobile Networks>Access point Name
Now add APN (only interent settings. ignore the mms or gprs settings)
Here is the link of all Pakistani networks APN settings.
As i am a new user. I am not allowed to give outside link. However I have sent you link for APN & my contact number in private message.
Now you can use 3G internet. :good:

not registred on network

hello , anyone facing issue like me ? i got fullbar signal , but cant make call or conected to internet. it said not registered on network. trying to use manual and automatic on mobile network, but problem is still.
i got this problem after upgrading to nougat. please help. mine is n920i

S6 Edge SM-G925V LTE not working after Nougut update on non-verizon.

My S6 Edge SM-G925V worked perfectly back in India on Vodafone Band 3 LTE until marshmallow update. In the Nougat update verizon/samsung has some issue with their cellular firmware - after that i am never able to camp to any LTE network.
It was running smooth until the G925VVZW4CPD2 (6.0.1) update, all settings are ok. I tried the other popular network sim of JIO ( Band 40) that also is same. Bigger problem is that the modem crashes far too many times on the 2g/3G also. I can see the networks bar go and come in a loop again and again, making phone useless.
Verizon surely has messed something up with the latest 7.0 update, which they deny (have contacted them). There are couple of forums in Sammobile on the same. No luck with solution.
Just yesterday got one more update of 2GB which brings it to one update over 7.0. No luck. Still no LTE camping.
Do not suggest to check the APN settings i have checked they good. Anythings else or you also facing same issue ?
Can anyone show how to get the blocked service menu (via codes) working ?
Got the same problem. I immediately updated my phone from Marshmallow to Nougat via system settings.
I got the S6 Edge Verizon. Made several readings and found out that the device is unlocked, so I bought a local LTE SIM card (SMART) here in the Philippines and inserted it to the device. I applied the appropriate APN settings for the LTE and tested the connection. No luck. I wasn't able to test the LTE connectivity when I was in Marshmallow though.
I was able to connect to the internet via 3G connection and IT WAS WAAAY TO SLOW (0.5 mbps)
I tested the same settings with the Galaxy S5 (Verizon), still with a local LTE SIM card (SMART). LTE connection was immediately established (15+ mbps... not bad). This proves that my area is covered by LTE and the problem is on the S6 Edge. Is there a way to fix this?
anirudhgargi said:
My S6 Edge SM-G925V worked perfectly back in India on Vodafone Band 3 LTE until marshmallow update. In the Nougat update verizon/samsung has some issue with their cellular firmware - after that i am never able to camp to any LTE network.
It was running smooth until the G925VVZW4CPD2 (6.0.1) update, all settings are ok. I tried the other popular network sim of JIO ( Band 40) that also is same. Bigger problem is that the modem crashes far too many times on the 2g/3G also. I can see the networks bar go and come in a loop again and again, making phone useless.
Verizon surely has messed something up with the latest 7.0 update, which they deny (have contacted them). There are couple of forums in Sammobile on the same. No luck with solution.
Just yesterday got one more update of 2GB which brings it to one update over 7.0. No luck. Still no LTE camping.
Do not suggest to check the APN settings i have checked they good. Anythings else or you also facing same issue ?
Can anyone show how to get the blocked service menu (via codes) working ?
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Click to collapse
I have the same problem, since the update I can't connect to LTE, I've tried forcing the 4g/lte network but it simply wont connect.
so no answer to this yet huh? issue with wifes phone so i cant call her during the day but text are still getting through thank god!
I installed the new update via the smartswitch. Sw ver: NRD90M.G925VVRU4DQF3
This also did not solve the LTE camping issue on international roaming as stated in original thread, infact the modem crashes so often on 2G/3G also (GSM/UMTS)
Anyone here from verizon/samsung who can pass on the message to relevant folks that there is a major issue which they have not addressed. I am surprised such a common bug was not tested before releasing offical binary for update !! #shame.
Any updates?
anirudhgargi said:
My S6 Edge SM-G925V worked perfectly back in India on Vodafone Band 3 LTE until marshmallow update. In the Nougat update verizon/samsung has some issue with their cellular firmware - after that i am never able to camp to any LTE network.
It was running smooth until the G925VVZW4CPD2 (6.0.1) update, all settings are ok. I tried the other popular network sim of JIO ( Band 40) that also is same. Bigger problem is that the modem crashes far too many times on the 2g/3G also. I can see the networks bar go and come in a loop again and again, making phone useless.
Verizon surely has messed something up with the latest 7.0 update, which they deny (have contacted them). There are couple of forums in Sammobile on the same. No luck with solution.
Just yesterday got one more update of 2GB which brings it to one update over 7.0. No luck. Still no LTE camping.
Do not suggest to check the APN settings i have checked they good. Anythings else or you also facing same issue ?
Can anyone show how to get the blocked service menu (via codes) working ?
Click to expand...
Click to collapse
Any updates on a solution for this? I finally got around to updating my G925V OTA with Verizon, and I've run into the same issue. I hope I don't have to roll back the update manually but I guess I might have to because I have searched for a solution everywhere and have tried everything but nothing works.
Exact same issue, modem crashes constantly (I'll have signal on H/H+ only, and then it drops. Signal comes back. Then drops), and I never get LTE.
Tried all the obvious solutions (e.g. reboot, factory reset, network reset, clear cache partition, boot into safe mode, reprovisioning from carrier, confiming IMEI with carrier etc.) but nothing works.
What did you guys figure out?
lorenzopromot said:
Any updates on a solution for this? I finally got around to updating my G925V OTA with Verizon, and I've run into the same issue. I hope I don't have to roll back the update manually but I guess I might have to because I have searched for a solution everywhere and have tried everything but nothing works.
Exact same issue, modem crashes constantly (I'll have signal on H/H+ only, and then it drops. Signal comes back. Then drops), and I never get LTE.
Tried all the obvious solutions (e.g. reboot, factory reset, network reset, clear cache partition, boot into safe mode, reprovisioning from carrier, confiming IMEI with carrier etc.) but nothing works.
What did you guys figure out?
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waiting for the solution as well. But i rolled back to 5.1.1

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