I bought a used Nexus 6 a few days ago on Swappa. I love it to death, but my front camera doesn't love me.
When I first got it, it worked for about an hour. Then it began to say that it was unable to connect. I did a factory reset, then the toggle to switch to the front camera (on Google Camera) disappeared altogether. 3rd party apps either don't have the toggle, or it doesn't work. I flashed the most recent factory image from Google, and I still have the same thing going on.
Has anyone had this and resolved it without sending their device to Moto?
If it has disappeared even after flashing factory images, the hardware is faulty. You'll either have to send the device to Moto, or see if the front camera is available for purchase out in the wild.
Replaced the front camera and nothing has changed. I'll be doing a reset shortly.
If nothing changes after the reset, then the issue is on the motherboard itself.
Related
I just started up my phone for the first time and tried to get used to andro since i was using only winmo phonse before. So after a while i remembered that i havent checked up the camera yet... and all i can see is just black screen after starting it up - i get the message Cannot connect to camera. I soft reset it but it still doesnt work. Anyone any idea ? Any help would be appreciated.
Edit: Right - i havent flashed any roms and i havent installed anything on the phone before trying the camera - i found out the camera wasnt working after first charging.
Try a factory wipe. If you still have issues after that, get ahold of HTC/Google and get it replaced.
yeah - seems like its a hardware fault. Wiped everything off, and set to factory settings, camera still not working even after fiddling with sd card.
I suppose i got a new phone with a faulty cam then.
In late December my first 9000M died on me (internal sd failure). I sent it directly to Samsung and they replaced the phone with a new one. I got the new phone about a couple of weeks ago and now some problems are starting to show up. Both my old and new 9000M's were manufactured in 10.08. The new one came back with JL2 installed and I haven't done anything other than unlock and root.
Last night I went to go use Google Goggles. When I launched it, it went to a black screen and the phone vibrated a few times then force closed. I tried it again and the camera view would show up then go black and then show up again and keep repeating this cycle. So then I tried the camera and that was doing the same thing (flashing on/off). I rebooted the phone and tried again. This time Google Goggles would take a picture but it would keep scanning forever. I reinstalled Google Goggles and it worked for one picture last night
Now skip ahead to today. Goggles force closes again. When I start the camera it seems like it is going to work but when I try take a picture, the camera starts flashing on/off and then a warning comes up and it says "camera failed" then eventually the camera app closes.
Does this sound like the start of an internal sd card failure? I had similar problems with my last Galaxy S before it died but it was different apps failing just before the phone went completely black and never woke up again.
This is a bit ridiculous and I don't think I would buy another Samsung phone anytime soon. I'm not sure what I will do if this one is dead because I would rather not have to deal with the same problem a third time.
Thanks for your input.
Could definitely be the start of the SD card failure. The good news is you'd be able to call Bell, and they'd ship a new phone to you within 3-5 days and apply a $100 credit towards your account, so you wouldn't have to deal with Samsung.
I'd try performing a factory reset to rule out a problem with the software, and if the FCs keep occurring I'd flash a different ROM. If the problems still persist on a different ROM, seems like you should give Bell a call sometime soon.
seeARMS said:
Could definitely be the start of the SD card failure. The good news is you'd be able to call Bell, and they'd ship a new phone to you within 3-5 days and apply a $100 credit towards your account, so you wouldn't have to deal with Samsung.
I'd try performing a factory reset to rule out a problem with the software, and if the FCs keep occurring I'd flash a different ROM. If the problems still persist on a different ROM, seems like you should give Bell a call sometime soon.
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Click to collapse
Actually I'm not a Bell customer so no good news there. I will try a factory reset.
The factory reset worked but then I used Titanium Backup to restore all my apps and settings and then my camera was broken again. It is highly likely that my camera files were corrupt already the last time I backed up. So I did yet another factory reset and this time I won't restore backups and I will see how long it lasts.
Here we go again... Yesterday the video camera would fail to record. Now the still camera either says "Camera failed" or the viewfinder screen flashes between the camera image and black until it force closes.
I'm starting to hate the 9000M.
Out of the blue yesterday, my AT&T Moto X stopped vibrating. I noticed it first with the soft keys (home, back etc) but it affects everything from vibrating on ringing, to enabling silent mode, to unlocking with active display, to games.
I've tried rebooting and toggling vibration in settings. I've downloaded vibration tester apps from the Play Store. I only have the same ~70 or so apps that most of us use (dropbox, weather channel etc) and I don't run any obscure apps (less than 1000's of downloads), and I hadn't downloaded anything new for hours before the problem started.
I feel I've tried all the basic stuff, except factory reset, I don't think there's anything too obvious I'm overlooking.
So that leaves me facing either a hardware or software problem. I doubt its a problem with the physical vibration motor. Factory defects are so ridiculously rare that it should never be your first course of action. However, if it's a problem with the hardware I could try my local ATT Service Center. If it's a software problem, which seems much more likely, I could try a factory reset on the device. However it seemed a wise idea to post this question to the pros before I go down that road.
Appreciate any help you guys can offer.
AT&T Moto X
4.4
Not rooted
I would try a factory reset if you done everything else. My wife's Galaxy S3 did the same thing after the update to 4.3. A factory reset fixed it.
my gf's at&t motox running 4.2 lost vibration too. after many many reboots it would randomly work, or work very weakly (so it wasn't a problem with the physical motor, maybe it was an electrical connection to the motor?).
it was covered under warranty. they gave her a code, she re-did motomaker, and returned her original broken phone in the box the new one came in.
I hate the vibration in this thing. I would love mine to stop lol
Sent from my XT1058 using Tapatalk
I just performed a standard factory reset on the device and the problem persists... No vibrations, anywhere.
Is there anything else I can try? or am i headed to a service center?
Deenybird said:
I just performed a standard factory reset on the device and the problem persists... No vibrations, anywhere.
Is there anything else I can try? or am i headed to a service center?
Click to expand...
Click to collapse
You can sbf back to 4.2.2. I had a connectivity problem and a factory reset didn't fix it. But going back to 4.2.2 and taking the OTA did.
All the files are in the Dev section. If the links are broken I have copies of everything I can share. Except the 4.2.2 file for att I have Verizon.
Sent from my XT1060 using Tapatalk
If that doesn't work then your only other option is a warranty claim. Or live with it I guess.
The final verdict:
With nothing else working (factory reset, safe mode etc) I took the device to the ATT service center. They replaced the device, attributing the problem to defective hardware. Still find it hard to believe it was actually the hardware, but I don't see any other conclusions to draw.
Thanks for everyone's help.
Deenybird said:
The final verdict:
With nothing else working (factory reset, safe mode etc) I took the device to the ATT service center. They replaced the device, attributing the problem to defective hardware. Still find it hard to believe it was actually the hardware, but I don't see any other conclusions to draw.
Thanks for everyone's help.
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Click to collapse
At least it worked out and you have a working phone again.
I am with this problem right now and i can´t fix it.
After i flashed CM13 without Gapps my Moto X 2nd (xt1097 brazil) all vibration stopped working.
I tried going back to stock rom 5.1, 6.0 and even NX 10.1 but with NX i can hear something vibrating the phone, so i eliminated the possibilite of a hardware malfunction.
I don´t know what to do...
please help
So here's my story, and it's really not a Q or A or how to troubleshoot. A few weeks ago my MotoCare warranty was about to expire. The phone I had was over a year old so I figured let's get a new one in hand with a potentially fresher battery. New phone arrived, transferred all my data and flashed the same custom ROM I used on my old one. Everything worked fine for a few weeks. Then one morning I used the camera and the flash wouldn't work. Phone hadn't been turned off, no new apps or software... it just stopped. It would blink for a split second but not actually activate. Same with the flashlight. Checked every possible setting and set up. So I tried different camera apps, different torch apps. No dice. So then I tried different ROMS. Even went back to Marshmallow, and eventually stock. No dice. The phone was just out of the MotoCare 2 year warranty, so I resigned myself to accepting I was flashless until I bought a new phone, and kept my digital camera handy. This weekend I got a puppy. Lo and behold the first time I go to take a picture of him it flashes. I was amazed. The flashlight again works as well. Again no change in apps or software or reboots, etc. If anyone has experienced this and has an answer as to why, please chime in. Otherwise if your flash is broken, try getting a puppy.
Woke up and its randomly not working once again
Hey all, searched the forum but 0 results for "Camera Failed"
So about a month ago I went swimming in the community pool with my S10. I went swimming and water park with my S8 and S9 never any issues. This time maybe I stayed in too long, haha.
So the next morning I did notice moisture on the front and rear cameras! Doh! Fired up the camera only to get "camera failed". No biggie, I have premium protection with TMo which does cover this ($99 deductible). I went to make a claim and there was an issue with the warranty not being added on my account, but TMo takes care of it's customers and added it for me and started to process the claim. A few days later the moisture disappeared, and then a few days after that the camera was resurrected!
My replacement didn't show up so when I logged in the rep said for whatever reason it didn't go through, but we were able to cancel the claim. Back in business!
Fast forward to 2 days ago when TMo pushed an update to the phone. I updated with the latest software and immediately noticed I'm back to "Camera failed". I have tried the basics like clearing cache, clearing app cache, booting into recovery to clear the cache, and in safe mode. Still no go.
The kicker is (and this was also apparent during the first failure) the camera app shows failed, and all apps that use the camera also throw an error about accessing the camera EXCEPT the Poshmark fashion marketplace app. It access the camera no issues, front and back! I also uninstalled Poshmark, cleared cache, and rebooted without success.
So I was wondering if anyone had any ideas before I try a factory reset because it takes a while to restore a lot of my settings and customization. And if that doesn't work I'll wait a few days and see if it comes back to life like last time and if it doesn't, file a warranty claim.
Thanks
I think I'd still do a reset and try the camera without restoring anything. If it fails then, you've already done the reset for the return. If it works still don't restore anything, live with it a few hours and keep trying different settings with both front and rear cameras. If you can't make it break, then do your restore. I know a restore is tough to do sometimes, but I hate those nagging problems you can't put a finger on.
Tel864 said:
I think I'd still do a reset and try the camera without restoring anything. If it fails then, you've already done the reset for the return. If it works still don't restore anything, live with it a few hours and keep trying different settings with both front and rear cameras. If you can't make it break, then do your restore. I know a restore is tough to do sometimes, but I hate those nagging problems you can't put a finger on.
Click to expand...
Click to collapse
Yeah I know there isn't a lot of options left at this point. But it's weird that the poshmark app has no problems accessing the camera when everything else does, and that after the TMO update it killed my camera again.
Thank you
Similar problem
Nurmi_CEO said:
Yeah I know there isn't a lot of options left at this point. But it's weird that the poshmark app has no problems accessing the camera when everything else does, and that after the TMO update it killed my camera again.
Thank you
Click to expand...
Click to collapse
Well I had the same problem on my s10, however it was being used in heavy rains and the next morning there was moisture in both the front &back cameras.
However it was still taking pictures (full of blur), no it wasn't showing any camera failed error. I took it to the service centre where they had the phone disassembled and heated up the camera module. The phone is working fine ever since, I recently got the June update (India) and my phone's camera is still working properly. Do try a factory reset and let me know as we whatever happens
Nurmi_CEO said:
Yeah I know there isn't a lot of options left at this point. But it's weird that the poshmark app has no problems accessing the camera when everything else does, and that after the TMO update it killed my camera again.
Thank you
Click to expand...
Click to collapse
T-Mobile should push another update with camera night mode, QR code and so on. At least we(people in US) are waiting for it! See if the upcoming update fixes the issue. Don't you use Samsung back up? It is built-in to your phone. I always use it and it saved placement of your home screen shortcuts, settings(most of them), your apps and other stuff.
pma1504 said:
Well I had the same problem on my s10, however it was being used in heavy rains and the next morning there was moisture in both the front &back cameras.
However it was still taking pictures (full of blur), no it wasn't showing any camera failed error. I took it to the service centre where they had the phone disassembled and heated up the camera module. The phone is working fine ever since, I recently got the June update (India) and my phone's camera is still working properly. Do try a factory reset and let me know as we whatever happens
Click to expand...
Click to collapse
I will and see what happens. Thanks!
Charkatak said:
T-Mobile should push another update with camera night mode, QR code and so on. At least we(people in US) are waiting for it! See if the upcoming update fixes the issue. Don't you use Samsung back up? It is built-in to your phone. I always use it and it saved placement of your home screen shortcuts, settings(most of them), your apps and other stuff.
Click to expand...
Click to collapse
Ok I will do a factory reset and see what happens and checkout Samsung backup. Thanks
pma1504 said:
Well I had the same problem on my s10, however it was being used in heavy rains and the next morning there was moisture in both the front &back cameras.
However it was still taking pictures (full of blur), no it wasn't showing any camera failed error. I took it to the service centre where they had the phone disassembled and heated up the camera module. The phone is working fine ever since, I recently got the June update (India) and my phone's camera is still working properly. Do try a factory reset and let me know as we whatever happens
Click to expand...
Click to collapse
No go on the reset. Same thing. Camera failed on every app except Poshmark.
I'm going to ride it out this week and if it's still dead by Sunday I'll file an insurance claim
I'm hoping it does start working, now even I'm worried about updates breaking my camera (I got no insurance on this). Still I don't understand why the camera failed popup came on your device in the first place ( even if it had moisture) because even I had gotten the camera full of fog however it was still working properly (I took it to the service centre In a day though). I'm attaching the most recent update that I received, this water damage thingy actually happened on the 12th of June
Hello, i had the Same issue after the May Update. I tried evertyhing Clearing Cache Reset Phone....
I went to an samsung store they changed my front camera as warrenty case so i paid nothing. Till today no problems, camera works fine again.
Nurmi_CEO said:
No go on the reset. Same thing. Camera failed on every app except Poshmark.
I'm going to ride it out this week and if it's still dead by Sunday I'll file an insurance claim
Click to expand...
Click to collapse
I have trouble wrapping my head around it working with Poshmark only. Outside of reflashing the rom I can't see anything else to try, yet it does point to a software and not a hardware problem.
Tel864 said:
I have trouble wrapping my head around it working with Poshmark only. Outside of reflashing the rom I can't see anything else to try, yet it does point to a software and not a hardware problem.
Click to expand...
Click to collapse
When I did a reset on the phone, I held the volume up + bixby to boot into the bootloader and selected "wipe data/factory reset".
It's been a while since I have been rooting and modding my phones since the S8 and up Snapdragons were non rootable for the longest time. Would it be a "cleaner fresher reset" if I used Odin to flash the stock firmware? Is Odin still a thing anymore with the newest Galaxies?
Nurmi_CEO said:
When I did a reset on the phone, I held the volume up + bixby to boot into the bootloader and selected "wipe data/factory reset".
It's been a while since I have been rooting and modding my phones since the S8 and up Snapdragons were non rootable for the longest time. Would it be a "cleaner fresher reset" if I used Odin to flash the stock firmware? Is Odin still a thing anymore with the newest Galaxies?
Click to expand...
Click to collapse
Yeah you're right Odin still works with modern Samsung phones (it did with my old j7 prime-exynos android 8.1). You can try reflashing the stock firmware and maybe downgrading it if that's possible. Honestly Samsung devices have become a disappointment now to me