Note 5 dual-SIM functionality - Galaxy Note5 Q&A, Help & Troubleshooting

Hi everyone,
questions for those using Note 5 with 2 SIM cards... how DUAL-SIM functions?
I've read one review where they stated it is not organised well in the phone software and that it is buggy to use it with 2 cards.
Please share your experiences

I've got the N9208 and I find its adequately organized. You can select which Sim is primary, used for voice, data, sms, etc. I've not tried to save numbers on my Sim so can't comment on that but you can certainly choose which Sim is used for voice or data.

I found it to be pretty well handled. As stated above set defaults then off you go. When making a call it asks me which line I wish to use and messaging has two send boxes one for each sim
Incoming calls and messages also show which sim was dialed so you can respond on the correct one. Notification and ringtones can be set for each sim independently.
What would be nice would be being able to set the default sim per contact it may be possible but not tried yet

Related

Dual sim Note 5 - separate contacts & SMS's etc

I've searched and can't find an answer
I'm going to be receiving my dual sim N5 later this week and will be using the main sim for my personal usage and the 2nd sim for my business (I only receive calls, make calls and texts with my business number anyway, so makes sense to prioritise the personal sim for LTE/4G usage too)
My question is; will I be able to have 2 separate sets of contacts and 2 separate SMS's set up for both the different numbers, or do they all kind of merge into one?!
Thanks
Assuming you store the contacts on the phone then you can use them with either SIM card, just select to call or SMS and then choose which SIM to use. Not sure what happens if you store them on the SIM.

Problems setting up Google Voice

This is the first time I am having an issue setting up Google Voice as my default voicemail. The last few phones I've used, an unlocked S8+ and most recently an AT&T locked Note 8 I have been offered the option to use GV as my voicemail when launching the GV app the first time, during the initial set-up I get a prompt. Now I have an unlocked Note 8 (US version purchased from Samsung) and I did not get the prompt. So I went to the GV setting on my pc and tried "activating" the voicemail by running the code for AT&T which is **004*1215839XXXX#, when I hit send I get the following error code (see attached). GV was deactivated on my previous Note 8, there is no additional setting under VOICEMAIL/SERVICE PROVIDER and I cannot change the call forwarding information, I get a error message "Failed to read data, unexpected response from network." I CAN change the actual number under VOICEMAIL SETTINGS but that doesn't seem to change anything. The number that was in there was the same as the Call Forward/Busy and unreachable which again I cannot change.
Any insight would be great, I did speak at length with AT&T which was fruitless, I would prefer not to punish myself with a call to Samsung.
Thanks in advance,
Quick update- I spoke with Samsung tech support and they had me try some of the same procedures I had already tried, rebooting phone, adding a comma or plus sign at the end of the string, etc. I also tried an alternative visual voicemail, You Mail and this also failed to run the MMI code. Samsung gave me a case number and want me to take the phone to a Best Buy to speak with one of their Samsung Experts, possibly for an exchange?? Maybe there is a hardware issue with the phone, seems unlikely but since no one else here seems to be having a problem it doesn't appear to be software.
I have the same issue. Please advise if you are able to resolve it.
I have Google Voice working on my Note 8 on T-Mobile, including all the conditional forwarding. BUT I had it all setup before I swapped the SIM card from my OnePlus 5 to the Note 8.
Maybe you could try to setup the conditional forwarding by putting the SIM card in another device?
hassan.masood said:
I have the same issue. Please advise if you are able to resolve it.
Click to expand...
Click to collapse
I had another long conversation with Samsung support and I'll use support loosely, the nearest Best Buy with a Samsung expert was 2 hours away, and the woman was surprised when I laughed. While I've only had the phone for a week or so they will not exchange it but I can buy a new one and then send back mine or I can send in for repair...what a f'ing joke! I am curious if ANYONE with an unlocked US version can set up GV as the voicemail or an alternative like You mail. I can set up the AT&T visual voicemail and that's it. I'm beginning to think it's in the software of the US unlocked version.
timeToy said:
I have Google Voice working on my Note 8 on T-Mobile, including all the conditional forwarding. BUT I had it all setup before I swapped the SIM card from my OnePlus 5 to the Note 8.
Maybe you could try to setup the conditional forwarding by putting the SIM card in another device?
Click to expand...
Click to collapse
I did have it set up before I swapped the SIM card but thanks for the advice.
Birdsfan said:
I did have it set up before I swapped the SIM card but thanks for the advice.
Click to expand...
Click to collapse
Hi. I just switched to at&t. Despite the offer of GV to operate on my Note 8, it has never functioned. I've tried everything. I've used GV since it was first offered, and if I'd known the combo was a dud, I'd have kept t-mobile.
If you've figured it out, let me know. Doesn't seem to be a locked/unlocked issue as you thought.
Sent from my SM-N950U using Tapatalk
I just bought a Note 8 on Monday, my google voice mail worked for 1 day I have messages in my google voice one day after I turned it on. Now it isn't working and I can't get it to. How can that be?
I have used GV for my VM since it came out as well.
The Note8 is the first phone I have had to configure manually for some reason. I have the Exynos from the UK and using on AT&T in the US.
Below are the steps I took and everything is working as expected. I only use the VM part of GV as I do not have a need to dial via GV so I do not know how to fix that part if it is not working on your phone.
1. Go to phone app and select 3 dots in top right.
2. Select settings.
3. Select More Settings.
4. Select Call forwarding.
5. Select Voice call.
6. Populate your GV number in place of the carrier's number or whatever number is there in the 3 fields. Should be in format like +15631234321. Might be good idea to note what number is there in case you have to go back.
Always forward should be turned off.
7. Go back to settings again and select Voicemail settings.
8. Populate your GV number in the Voicemail number field. Should be in format like 5631234321. This is probably not needed unless you dial your own VM to get messages, I think.
jpasint said:
I have used GV for my VM since it came out as well.
The Note8 is the first phone I have had to configure manually for some reason. I have the Exynos from the UK and using on AT&T in the US.
Below are the steps I took and everything is working as expected. I only use the VM part of GV as I do not have a need to dial via GV so I do not know how to fix that part if it is not working on your phone.
1. Go to phone app and select 3 dots in top right.
2. Select settings.
3. Select More Settings.
4. Select Call forwarding.
5. Select Voice call.
6. Populate your GV number in place of the carrier's number or whatever number is there in the 3 fields. Should be in format like +15631234321. Might be good idea to note what number is there in case you have to go back.
Always forward should be turned off.
7. Go back to settings again and select Voicemail settings.
8. Populate your GV number in the Voicemail number field. Should be in format like 5631234321. This is probably not needed unless you dial your own VM to get messages, I think.
Click to expand...
Click to collapse
Sprint settings don't have that...I think ours mess up when we do a profile update...and we have to dial our forwarding setup again...ie.,*73googlevoicenumber or carrier version anyway...tedious yes...but only takes a second to do...I put in a bug request as welll...you all should do the same...take note of how often it happens and what triggers...like the profile update as I could be mistaken...wish we had a fix like above...
BlueFox721 said:
Sprint settings don't have that...I think ours mess up when we do a profile update...and we have to dial our forwarding setup again...ie.,*73googlevoicenumber or carrier version anyway...tedious yes...but only takes a second to do...I put in a bug request as welll...you all should do the same...take note of how often it happens and what triggers...like the profile update as I could be mistaken...wish we had a fix like above...
Click to expand...
Click to collapse
So your VM is going to your Sprint VM instead of to GV?
jpasint said:
So your VM is going to your Sprint VM instead of to GV?
Click to expand...
Click to collapse
No...GVM...I just had to redo my *73googlevoicenumber after profile update
Hoping this helps... I realized the Google Voice voicemail functionality stopped working on my unlocked Pixel (on AT&T) a few months ago. After reinstalling the Voice app, I also no longer saw the option to use its voicemail as default. I also received errors when dialing the "activate" codes mentioned on the GV site.
I hopped on a chat with AT&T and said there seemed to be a known issue with GV vm no longer working with AT&T. We went through the following:
- verified correct IMEI on account (I switch phones often so the IMEI did need to be updated)
- restarted phone
- again tried the "activate" codes and voila--success
I made a test call and GV voicemail picked up instead of the carrier, I got a vm notification, and could see the vm in the GV app. When I asked the agent what they did, they said they enabled voicemail (I wonder if they meant call forwarding?) and that was all. I went into the phone app, and yes, under call forwarding, my GV # was now listed. :good:
I was able to fix a similar issue on my newly-activated Samsung Galaxy A51 on Verizon. Nothing seemed to be getting the google vm to work.
I found another thread that suggested going into Google Voicemail (Legacy Google Voicemail). That section provided a tab that was PHONES. On that screen was a google vm number and my cell phone number. I had to press the ACTIVATE voicemail button next to my cell phone number. That provided a unique code to type into the phone (*71 plus 10-digit number, which interestingly was NOT the google vm number listed above).
I thought the code may be wrong because it was not the number assigned to me, so I edited the code to by google vm number. Didn't work. Entered code again with 10-digit number as initially provided.
Next I went into Verizon's details for my phone and then into a CALL FORWARDING section. There was an option to forward ALL CALLS or BUSY and UNANSWERED. I selected the latter and put in the 10-digit phone number (again, not the number that was showing as my vm number, but the one generated in the activation) in the *code mentioned above.
All back to working order!

Dual SIM note 8 - how do I know what sim is ringinh?

Hi
I'm newly registered but a long time lurker.
I have a UK dual SIM note 8
When I am in an app and someone rings there is an icon saying which SIM is ringing, however when I'm not in an application or phone my is on the lockscreen the dialling page is full screen and does not show which SIM is ringing.
Any way to sort this out?
Thanks
Bob
Could you not just assign two different ringtones, thats how i have mine setup unique tone for each sim, sam e with messages
That's a good suggestion, however, I tend to leave my phone on silent as I also have the gear S3 watch that alerts me to my phone ringing.
Ideally I want to keep it silent as better when I'm in the offoce. If no other suggestions then maybe I have to go the ringtone route

Which Sim is call being received on - Dual Sim Phone (OnePlus 7)

I can see how to check which sim a text message has been received on. However I can not see how to check sim a call is being received on.
What I want to do is divert call received on my work sim to answer phone when I leave work, weekend or annual leave.
Please can someone advise how to confirm which sim the call that is currently being received is coming from.
I have tested phone and monitored the settings listed below but they do not apppear to change.
multi_sim_data_call = 2
multi_sim_sms = 1
multi_sim_voice_call = 1
Have checked both system and secure settings and can not see anything related.
I do not want to turn off the work sim as this is used for mobile data as I get unlimited data and have virtually none on personal sim.
Help and advice appreciated
Thank you.
As far as I know, there is not a way to determine this through Android.
Do you get a notification on incoming calls that tells you which line the call is coming in on? If so, you could use AutoNotification to act on receiving that notification.

Help with LTE galaxy tab active 2 phone text etc

I'm new here joined hoping to get clued in,
I have a new to me tab active 2 and it suits my needs and I like it but I am a bit confused over a lot of different information I run into,
In my case I'm using a tello sim for service which is good for my area and the sim came with a phone number I assumed from online reading i could make calls and use the tab for text but it would seem I can not tello said my device doesn't support voLTE so I hope some of you gurus can tell me what I can and can't do with this tab call and text wise perhaps suggests apps,
I do not make many actual calls so in most cases I can use Facebook messenger call feature if it's a friend but what about that once in a while I need to call a restaurant or car parts store etc I'm I simply out of luck making such calls on this device?
And so does that also rule out text messages, for example if i wanted to use that tello number so a craigslist buyer seller could hit me is that out of the question too on this device?
Many thanks,
Bats

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