I just got the note 4, rooted it and flashed a rom, however I have no service it shows. I am using Metropcs and it shows "no service" no matter what I try, if I take the sim card out then it will show the logo that there is no sim card inserted so it does recognize it at least. The sim card and service works fine in my other phones but I can't figure out how to get it to work on here.
Check ESN on Swappa??
macasus76 said:
Check ESN on Swappa??
Click to expand...
Click to collapse
I have checked the ESN and it comes back as clean.
theinspector said:
I have checked the ESN and it comes back as clean.
Click to expand...
Click to collapse
What is the model number? And in "settings/ about device/status" does your number, IMEI, Network state or network show up?
macasus76 said:
What is the model number? And in "settings/ about device/status" does your number, IMEI, Network state or network show up?
Click to expand...
Click to collapse
The model number is the N910T3 version, it does show my number, it lists the IMEI and for all of the network state related stuff it lists it as "UNKNOWN."
Are you still on TEKXodus? If you came from an older version ie..4.4.4 or whatever then I'd suggest Odin flashing 5.1.1 stock, see if you get service then try flashing the custom rom again. Might be a mismatch in baseband and all that. Open dialer and punch in these numbers *#12580*369#*and make sure everything matches. Also run thru the thread you found the rom and make sure you flashed everything suggested.
macasus76 said:
Are you still on TEKXodus? If you came from an older version ie..4.4.4 or whatever then I'd suggest Odin flashing 5.1.1 stock, see if you get service then try flashing the custom rom again. Might be a mismatch in baseband and all that. Open dialer and punch in these numbers *#12580*369#*and make sure everything matches. Also run thru the thread you found the rom and make sure you flashed everything suggested.
Click to expand...
Click to collapse
I tried Odin flashing the stock 5.1.1 firmware and had no luck, also used Samsung Kies firmware to try and go back to stock as well just in case that would solve anything and I have no luck. It just shows " (No Service) " When I look in the status bar, and it still says it isn't registered.
And when you open dialer and input this *#12580*369# everything matches?
macasus76 said:
And when you open dialer and input this *#12580*369# everything matches?
Click to expand...
Click to collapse
I'll go ahead and attach an image as well to show. Yes everything seems to match up when I input that in the dialer.
Sorry I wasn't doubting your word lol, honestly I'm kinda stumped as well, almost seems to be network locked. Is it a Metro branded phone or Tmobile? I wouldn't think that would matter. Wish I was more help fella
macasus76 said:
Sorry I wasn't doubting your word lol, honestly I'm kinda stumped as well, almost seems to be network locked. Is it a Metro branded phone or Tmobile? I wouldn't think that would matter. Wish I was more help fella
Click to expand...
Click to collapse
It is a T-Mobile brand phone, which I figured wouldn't matter much anyways, I've owned a few T-Mobile phones in the past and have had no issues using Metro Pcs even if the phone was locked because T-Mobile does own them. That's perfectly fine, thank you for giving some suggestions anyways that I hadn't thought of.
The Apn checks out? In settings?
U could also try flashing a data fix for the international roms. Maybe last resort try a new sim
Like the guy above said have you checked apn settings? You could also try in the mobile setting where it says Network Operators and then Search Now and let it search. Choose Tmobile if it pops up or if MetroPCS pops up choose that. If you need MetroPCS apns I have them since I'm on MetroPCS. Let me know if you've fixed this because I haven't rooted yet and plan to root and install Tekxodus rom but if this is a problem then I'll just stick with stock unroot. I have the N910T tmobile brand if that matters
APN settings have really nothing to do with his dilemma, my question would be this for the OP. Please check if the IMEI number matches the one that's on the back of the phone under the battery. I have a work around but i need to verify.
I went through the same problem coming from TekXodus rom. I tried everything and no luck. Flashed 5.1.1 stock and called tmobile about it. after their tech guy didnt know anything else i could try they sent me a replacement.
And now here I am again
I also flashed tekxodus from my wifes 4.4 phone. Now no sim card issue. Same as op.
Edit: flashed the correct baseband. All good over here.
Sent from my SM-N920T using Tapatalk
Related
Hi, I bought a Cappy in december, I rooted, unlocked it (I'm not in the US) and installed Cognition 2.3b8 first, then moved to 3.X, everything was perfect, but yesterday I started with dropdowns in data service then the whole service, I have signal (changing to out-of-service), but I can't make/receive calls, send messages or get data connection, today I flash the phone back to stock and even in stock I have the same problems, also I already try different modems without luck.
Is this a hardware issue?
Thanks!
Give this a try
http://forum.xda-developers.com/showthread.php?t=884364
Thanks...but I know how to install a custom ROM, I already tried Serendipity, Cognition and changing Kernel to SpeedMod and Firebird and different radios (ZNKP1, JK4, JL2, JL1, JL3) and no luck
Have you confirmed that your phone is still unlocked after flashing back to stock?
Check your IMEI number to see if you don't have the generic one.
Check product code to see if it's not botched also.
Xstop said:
Have you confirmed that your phone is still unlocked after flashing back to stock?
Check your IMEI number to see if you don't have the generic one.
Check product code to see if it's not botched also.
Click to expand...
Click to collapse
Well, after installing stock, I insert my SIM back and did not ask for the unlock code, so I assume it's still unlocked.
My IMEI is the same as in the box and IMEI SV = 01
Where can I check product code??
Try *2767*4387264636#
Thanks! Product code is SGH-I897ZKAATT
Everything seems right, if I had to guess... It's more on the unlocking issue after you flashed Froyo with your network.
Try referring to this: http://forum.xda-developers.com/showthread.php?t=831569
I just checked network status screen and everything is off, so the phone it's unlocked :S
Sorry I can't provide you with any more help brotha.
You don't have a corrupted nv_data.bin file, which is good.
Your IMEI number is correct, which I suspected first, cause there were discussion of the generic IMEI number not working on other networks besides AT$T.
Since it doesn't matter what rom, kernel, modem combination you use with no avail.
I would wait to see if someone else chimes in here that might have other ideas.
Things I would do though: Call to see if there is any outages.
Update through kies to see if you get service from the update.
Hope its not hardware related.
Sorry again and good luck. I will keep on searching for ya though
Xstop said:
Sorry I can't provide you with any more help brotha.
You don't have a corrupted nv_data.bin file, which is good.
Your IMEI number is correct, which I suspected first, cause there were discussion of the generic IMEI number not working on other networks besides AT$T.
Since it doesn't matter what rom, kernel, modem combination you use with no avail.
I would wait to see if someone else chimes in here that might have other ideas.
Things I would do though: Call to see if there is any outages.
Update through kies to see if you get service from the update.
Hope its not hardware related.
Sorry again and good luck. I will keep on searching for ya though
Click to expand...
Click to collapse
Thanks for your help!!
I am lost. I have been reading through hours of material and am still not sure what to do. I purchased my att samsung galaxy note 3 n900a from a friend and it seems it use to be rooted. It has a custom recovery. I was able to verify the imei is good with att but had to use a program to locate it. My baseband is blank. It shows I have android 5.0 and that build is lrx21v. N900aucueoc2 4335446. But when I run a firmware test to see what I need to download (if that's even what I should be doing) it shows my phone is n900aucubmi9 android 4.3. My kernel shows 3.4.0-4335446. I'm not sure where to start for all the issues the phone has and I'm not sure I should download the 4.3 firmware when it's currently on 5.0. Please help.
hbaca25 said:
I am lost. I have been reading through hours of material and am still not sure what to do. I purchased my att samsung galaxy note 3 n900a from a friend and it seems it use to be rooted. It has a custom recovery. I was able to verify the imei is good with att but had to use a program to locate it. My baseband is blank. It shows I have android 5.0 and that build is lrx21v. N900aucueoc2 4335446. But when I run a firmware test to see what I need to download (if that's even what I should be doing) it shows my phone is n900aucubmi9 android 4.3. My kernel shows 3.4.0-4335446. I'm not sure where to start for all the issues the phone has and I'm not sure I should download the 4.3 firmware when it's currently on 5.0. Please help.
Click to expand...
Click to collapse
Not sure what it takes to get someone to reply on this but ok..... i was able to get a sim card and put service on it and it has made the phone work every now and then. It keeps slipping back into no mobile network and stops working though. I have updated the apn settings to the correct options. Still when it turns the network off it goes back to no baseband showing, no imei, tells me to insert sim. I'm wondering if it has something to do with the custom recovery that I have on it. I'm honestly not sure CAUSE IM NOT ABLE TO GET ANY FEEDBACK.
hbaca25 said:
Not sure what it takes to get someone to reply on this but ok..... i was able to get a sim card and put service on it and it has made the phone work every now and then. It keeps slipping back into no mobile network and stops working though. I have updated the apn settings to the correct options. Still when it turns the network off it goes back to no baseband showing, no imei, tells me to insert sim. I'm wondering if it has something to do with the custom recovery that I have on it. I'm honestly not sure CAUSE IM NOT ABLE TO GET ANY FEEDBACK.
Click to expand...
Click to collapse
I am no expert on this, and cannot offer much advice for it may violate the terms of this site. BUT, it sounds like you have a corrupt EFS partition, which is where the IMEI is stored. It is possible to set it right, but for that, you have to do your own research. Searching these forums for threads related to fixing EFS should be a good place to start.
Please note that I do not know if this is the case with your device. Its just where I would start my search. Good luck!
I have a LG G Flex model LG-D958. I have this weird problem with making or receiving phone call. If I set the network mode to only GSM mode, then I can make call out and receive incoming phone call. Other than this setting, example when set to GSM/WCDMA/LTE auto mode, I could only access the internet network in WCDMA or LTE or EDGE mode for DATA access BUT could not receive or make phone call. If I make a call out, it will cut off after several seconds. When I tried calling to my this mobile number from another phone, I could only hear the annouced voicecall telling me that it could not be reached at the moment. Then, when I set it back to GSM only mode..then making or receiving call is back to normal.
My ANdroid version is 4.4.2. Can someone advise me what I can do to get my Flex works again? Thank you
This is an L23? Where are you located? Its to my understanding those are sold gsm Sim unlocked.
Is this a new Sim card? Is it a GSM network Sim?
Have you changed the software at all?
Call problems under different network mode
Supertacomonkeyexplosion said:
This is an L23? Where are you located? Its to my understanding those are sold gsm Sim unlocked.
Is this a new Sim card? Is it a GSM network Sim?
Have you changed the software at all?
Click to expand...
Click to collapse
My model is LG-D958. I am not too sure what you meant L23?
I am from Thailand but currently in Malaysia.
Yes, this model is sold in THailand with open sim.
Yes, it is a new Sim card with GSM network that include 3G/4G network access.
THe software I see from the phone setting is D95820d-IND-XX; Android version is 4.4.2
appreciate your help..thanks
I'm not sure why you would have to change these radio settings at all. It should work right out of the box, except for your carriers specific APN settings.
Have you tried a factory reset? Start from scratch? Have you made any software changes?
Supertacomonkeyexplosion said:
I'm not sure why you would have to change these radio settings at all. It should work right out of the box, except for your carriers specific APN settings.
Have you tried a factory reset? Start from scratch? Have you made any software changes?
Click to expand...
Click to collapse
Yes, it supposed to be.. I mean it works for everything except cannot make call if I set it to GSM/3G/4G auto mode. I have done a hard reset but the problem still persists. I was given this phone by my cousin and I am not sure whether any softwares was changed BUT I understand that the original Android version should be 4.2.2 - but now it is 4.4.2, do you think this could be the reason that is the cause of this weird problem?
Maybe it is good to totally unflash and reflash it back to its original software version. Can you guide me to doing this?
THank you
Or is there any way that i can run a diagnostic test from within the phone itself? Please advise too, thank you
davidmok555 said:
Or is there any way that i can run a diagnostic test from within the phone itself? Please advise too, thank you
Click to expand...
Click to collapse
According to the lg website it should only be on 4.2.2.
http://m.lg.com/au/smartphones/lg-G-Flex-D958
I think a fresh start using the lg flash tool would be best.
Make sure you get the right firmware/tot, for your model.
Can you ask ,whomever you got the phone from what and why he changed the software?
Supertacomonkeyexplosion said:
According to the lg website it should only be on 4.2.2.
http://m.lg.com/au/smartphones/lg-G-Flex-D958
I think a fresh start using the lg flash tool would be best.
Make sure you get the right firmware/tot, for your model.
Can you ask ,whomever you got the phone from what and why he changed the software?
Click to expand...
Click to collapse
Yes, I have tried flash already but that only update the phone firmware BUT the Android version could not be changed? Any guide as to how I can flash the entire phone to its original firmware that comes with Android Version 4.2.2.? Thanks
Anyone can help advise me how I could downgrade android version 4.4.2 to 4.2.2. in my LG Flex Model LG-D958?
davidmok555 said:
Yes, I have tried flash already but that only update the phone firmware BUT the Android version could not be changed? Any guide as to how I can flash the entire phone to its original firmware that comes with Android Version 4.2.2.? Thanks
Click to expand...
Click to collapse
Hi..can you advise? Thanks
davidmok555 said:
Hi..can you advise? Thanks
Click to expand...
Click to collapse
On the LG website, or ask someone on the L23 section. Someone may have posted it already.
Can anyone help? Where can I find the necessary steps to do a re-flash?
I did something really stupid and ended up with a bad flash on my NOTE 9 - the result is that I no onger have an IMEI number on my phone - no data at all - no mobile data.
I know what my IMEI Number is from my GOOGLE account - but I don't know how I can fix my phone to get the IMEI number back into the phone.
Any suggestions are grealy appreciated.
I did a google search which had a few suggested ways using the dialer - but when I attempt to do that, nothing happens - I don't get any result from the dialer codes online.
Your help is greatly appreciated
Find the latest software for your phone and install it with Odin. Or emergency software recovery with Smart Switch.
Geekser said:
I did something really stupid and ended up with a bad flash on my NOTE 9 - the result is that I no onger have an IMEI number on my phone - no data at all - no mobile data.
I know what my IMEI Number is from my GOOGLE account - but I don't know how I can fix my phone to get the IMEI number back into the phone.
Any suggestions are grealy appreciated.
I did a google search which had a few suggested ways using the dialer - but when I attempt to do that, nothing happens - I don't get any result from the dialer codes online.
Your help is greatly appreciated
Click to expand...
Click to collapse
For the benefit of others (to hopefully not make a similar misstep) what did you do to create this issue? Flash a ROM from another region, carrier, etc.? I understand if you prefer not to share... thanks for the consideration.
d.cortez said:
For the benefit of others (to hopefully not make a similar misstep) what did you do to create this issue? Flash a ROM from another region, carrier, etc.? I understand if you prefer not to share... thanks for the consideration.
Click to expand...
Click to collapse
There was a rom in the Custom Roms section that looked like it was meant for our phones - I think it was the WETA ROM - I didn't read the oP very carefully - totally my fault - it was not intended for the N960F - (but that was not really that clear when I first read the OP - or at least I lverlooked it. i will be much more careful next time. - it damn near bricked my phone.
I tried flashing full firmware in ODIN to fix it -no good - the flashes failed. - I tried restoring Nandroids - they restored fine but IMEI was still missing.
The fix I found eventually was to flash the DEV BASE Firmware that was recently added to the Roms section - flashing that fixed my issues and I am now back and working properly. I tried more fixes than I can count - and all of them failed - I was close to thinking I might have to buy a new phone. Dr Ketan suggested I flash the Dev Base sortware and he was absolultely correct. It worked.
michelino159 said:
Find the latest software for your phone and install it with Odin. Or emergency software recovery with Smart Switch.
Click to expand...
Click to collapse
Neither Option worked for me - ODIN Flashes got stuck halfway thru the flash - and Smart Switch just didn't work
Geekser said:
There was a rom in the Custom Roms section that looked like it was meant for our phones - I think it was the WETA ROM - I didn't read the oP very carefully - totally my fault - it was not intended for the N960F - (but that was not really that clear when I first read the OP - or at least I lverlooked it. i will be much more careful next time. - it damn near bricked my phone.
I tried flashing full firmware in ODIN to fix it -no good - the flashes failed. - I tried restoring Nandroids - they restored fine but IMEI was still missing.
The fix I found eventually was to flash the DEV BASE Firmware that was recently added to the Roms section - flashing that fixed my issues and I am now back and working properly. I tried more fixes than I can count - and all of them failed - I was close to thinking I might have to buy a new phone. Dr Ketan suggested I flash the Dev Base sortware and he was absolultely correct. It worked.
Click to expand...
Click to collapse
Glad to know you're good to go... i just received my Dual Sim Note 9 today and got it setup to work with ATT using an ATT CSC and used it for 20 minutes. Popped my T-Mobile SIM in the phone and blam! got an invalid SIM card message followed by a SIM network PIN blocked. Enter SIM network PUK message. Got PUK unlock codes from ATT and T-Mobile and they did not work. off to do more research....
d.cortez said:
Glad to know you're good to go... i just received my Dual Sim Note 9 today and got it setup to work with ATT using an ATT CSC and used it for 20 minutes. Popped my T-Mobile SIM in the phone and blam! got an invalid SIM card message followed by a SIM network PIN blocked. Enter SIM network PUK message. Got PUK unlock codes from ATT and T-Mobile and they did not work. off to do more research....
Click to expand...
Click to collapse
Is that an international varient? Would love to hear if you get ATT CSC working. I am on ATT too in the US but right now using BTU CSC -
Geekser said:
Is that an international varient? Would love to hear if you get ATT CSC working. I am on ATT too in the US but right now using BTU CSC -
Click to expand...
Click to collapse
I was able to get around the PUK code through a master reset. Go figure.
There's a thread in the forums that talks about copying your carrier's CSC to your phone and then making the necessary changes to four files in the /efs/imei folder. It's not hard, but you got to be very careful. Instructions are in the thread mentioned above. I have LTE/HD Voice access during phone calls, but I have not been able to get Wi-Fi calling to work because the IMS service FC's when launching.
I suspect it may have something to do with using a dual-sim phone. I have both my AT&T and T-Mobile SIM in the phone, and I'm loving using one phone for business and personal calls. I also have Google Voice and I can use that for Wifi calling if necessary. As a final note, to get access to AT&T enhanced services on a non AT&T phone, you have to use an IMEI number from an AT&T phone that supports its enhanced services. In my case I've been using the IMEI number from my three-year-old Samsung S6 active. I called support told rep that I was using my S6 active while waiting on a new phone and they associated the IMEI number with my cell number.
d.cortez said:
I was able to get around the PUK code through a master reset. Go figure.
There's a thread in the forums that talks about copying your carrier's CSC to your phone and then making the necessary changes to four files in the /efs/imei folder. It's not hard, but you got to be very careful. Instructions are in the thread mentioned above. I have LTE/HD Voice access during phone calls, but I have not been able to get Wi-Fi calling to work because the IMS service FC's when launching.
I suspect it may have something to do with using a dual-sim phone. I have both my AT&T and T-Mobile SIM in the phone, and I'm loving using one phone for business and personal calls. I also have Google Voice and I can use that for Wifi calling if necessary. As a final note, to get access to AT&T enhanced services on a non AT&T phone, you have to use an IMEI number from an AT&T phone that supports its enhanced services. In my case I've been using the IMEI number from my three-year-old Samsung S6 active. I called support told rep that I was using my S6 active while waiting on a new phone and they associated the IMEI number with my cell number.
Click to expand...
Click to collapse
I have an IMEI number from a Note 9 that was an aTT Phone - I had purchased the snapdragon varient at Best buy and then returned it when I got the N960F . I copied the IMEI number before I turned it in - I suppose I could use that. Can you offer a link to the thread you are referring to?
thanks for the tip my friend.
Geekser said:
There was a rom in the Custom Roms section that looked like it was meant for our phones - I think it was the WETA ROM - I didn't read the oP very carefully - totally my fault - it was not intended for the N960F - (but that was not really that clear when I first read the OP - or at least I lverlooked it. i will be much more careful next time. - it damn near bricked my phone.
I tried flashing full firmware in ODIN to fix it -no good - the flashes failed. - I tried restoring Nandroids - they restored fine but IMEI was still missing.
The fix I found eventually was to flash the DEV BASE Firmware that was recently added to the Roms section - flashing that fixed my issues and I am now back and working properly. I tried more fixes than I can count - and all of them failed - I was close to thinking I might have to buy a new phone. Dr Ketan suggested I flash the Dev Base sortware and he was absolultely correct. It worked.
Click to expand...
Click to collapse
Could you please provide a link to this dev base firmware? Did you need to have twrp and root before installing the dev base?
brusyev2 said:
Could you please provide a link to this dev base firmware? Did you need to have twrp and root before installing the dev base?
Click to expand...
Click to collapse
dev base is Alexander rom in the development section.
brusyev2 said:
Could you please provide a link to this dev base firmware? Did you need to have twrp and root before installing the dev base?
Click to expand...
Click to collapse
If I am not mistaken, it was something like this https://forum.xda-developers.com/galaxy-note-9/development/test-s2arh6-devbase-v5-9-encryption-t3847061
you do need to have TWRP installed in order to flash
hope that helps
still need help
brusyev2 said:
Could you please provide a link to this dev base firmware? Did you need to have twrp and root before installing the dev base?
Click to expand...
Click to collapse
Do you still need help here is the link to the firmware that I used to flash stock ROM make sure you read what and how it is to be done the first time i flashed it i got stuck in bootloop and then i read it again and got it right now my phone works and is fine hope you have your phone working https://forum.xda-developers.com/galaxy-note-9/how-to/u1-note-9-official-firmware-guide-to-t3927478
Hi. I am a complete noob when it comes to rooting Android.
**************************UPDATE************************************************
THIS ISSUE HAS BEEN SOLVED. PLEASE SCROLL TO POST #89 ON PAGE 9 TO SEE THE SOLUTION.
https://forum.xda-developers.com/showpost.php?p=77950935&postcount=89
***************************************************************************************************
I bought an *unlocked* Samsung Note 9 N960F/DS (Exynos 9810) international phone from a seller on ebay brand new and sealed. Received the phone yesterday (10/19/2018) and popped my working existing sim card from my iphone 6 with T-mobile into the new phone and it *worked*.........except no wifi calling.
Since my house has terrible reception I really do need wifi calling in order to receive calls (I use Skype for outbound). I decided to root and install Detonator (tekhd) even though I've never done this before. Somewhere along the line I messed up and installed the latest LUX ROM because I misred Tekhd's guide on Detonator (my fault).
Here's where I stand now: I found a stock ROM for this model (N960F/DS) and reinstalled it using Odin3 v3.13.1.
After a successful flash when I insert my working T-mobile sim I get "SIM network PIN blocked. Enter SIM network PUK."
Here the Service Provider SW shows XEU/XEU,XEU/MYM
I get the *same* message when I insert a spare T-mobile sim I happened to have that was confirmed as available with T-mobile customer service. If I take the working sim out and put it back into the other phone it works without a problem. I think that rules out the sim cards having issues.
Earlier when I had the phone rooted and Detonator installed (and working), I got a different message when I inserted the SIM:
Network Lock: This device can be remotely unlocked if eligible.
Please use the "Device Unlock" application to unlock the device.
Make sure the device has an internet connectivity to use the "Device Unlock application".
Here the Service Provider SW showed TMB/TMB/MYM.
I tried looking for a T-mobile Unlock App apk to download but could not find a recent one. I would get a "Device not supported" error. It seems T-mobile has taken it off the Playstore.
Now, I can't install a stock USA ROM from T-mobile because those ROMS are only for the Snapdragon versions and I have the Exynos chip. I was given two unlock codes over the phone with T-mobile customer service to try and unlock the Pin lock but they both did not work.
Do you think an unlock service will be able to provide me with a valid "Sim Network PUK" code? I'm happy to pay for the service if I can just get the damn phone working. I've spent almost $770 on this phone and in hindsight should just have gotten the T-mobile branded phone for $100 more. I'm really at a loss as to what I can do to rectify this situation.
Also in hindsight I should have done more research before purchasing the phone and also should have backed up my partition in TWRP........You live and you learn.
The irony here is that I had an unlocked phone.....and now it has somehow gotten locked.........by the carrier whose SIM card is working perfectly fine......in a different phone. The device was paid in full btw.
Any help is greatly appreciated. Thank you in advance.
orsonwells456 said:
Hi. I am a complete noob when it comes to rooting Android.
I bought an *unlocked* Samsung Note 9 N960F/DS (Exynos 9810) international phone from a seller on ebay brand new and sealed. Received the phone yesterday (10/19/2018) and popped my working existing sim card from my iphone 6 with T-mobile into the new phone and it *worked*.........except no wifi calling.
Since my house has terrible reception I really do need wifi calling in order to receive calls (I use Skype for outbound). I decided to root and install Detonator (tekhd) even though I've never done this before. Somewhere along the line I messed up and installed the latest LUX ROM because I misred Tekhd's guide on Detonator (my fault).
Here's where I stand now: I found a stock ROM for this model (N960F/DS) and reinstalled it using Odin3 v3.13.1.
After a successful flash when I insert my working T-mobile sim I get "SIM network PIN blocked. Enter SIM network PUK."
Here the Service Provider SW shows XEU/XEU,XEU/MYM
I get the *same* message when I insert a spare T-mobile sim I happened to have that was confirmed as available with T-mobile customer service. If I take the working sim out and put it back into the other phone it works without a problem. I think that rules out the sim cards having issues.
Earlier when I had the phone rooted and Detonator installed (and working), I got a different message when I inserted the SIM:
Network Lock: This device can be remotely unlocked if eligible.
Please use the "Device Unlock" application to unlock the device.
Make sure the device has an internet connectivity to use the "Device Unlock application".
Here the Service Provider SW showed TMB/TMB/MYM.
I tried looking for a T-mobile Unlock App apk to download but could not find a recent one. I would get a "Device not supported" error. It seems T-mobile has taken it off the Playstore.
Now, I can't install a stock USA ROM from T-mobile because those ROMS are only for the Snapdragon versions and I have the Exynos chip. I was given two unlock codes over the phone with T-mobile customer service to try and unlock the Pin lock but they both did not work.
Do you think an unlock service will be able to provide me with a valid "Sim Network PUK" code? I'm happy to pay for the service if I can just get the damn phone working. I've spent almost $770 on this phone and in hindsight should just have gotten the T-mobile branded phone for $100 more. I'm really at a loss as to what I can do to rectify this situation.
Also in hindsight I should have done more research before purchasing the phone and also should have backed up my partition in TWRP........You live and you learn.
The irony here is that I had an unlocked phone.....and now it has somehow gotten locked.........by the carrier whose SIM card is working perfectly fine......in a different phone. The device was paid in full btw.
Any help is greatly appreciated. Thank you in advance.
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this is a first. I always though once the region lock was lifted it couldn't be relocked( to me it seems to be a region lock issue, which if it is you need to make a 5 min call on region soil... good luck)
anyways check on your box there is a sticker with model and serial . find what carrier or region its from and grab that firmware and flash it. might want to factory wipe everything (including cache) in the recovery before booting it up indownlaod mode to do Odin flash.
also remove sim before wiping/ flashing, let it boot and do the initial setup then insert sim.
bober10113 said:
this is a first. I always though once the region lock was lifted it couldn't be relocked( to me it seems to be a region lock issue, which if it is you need to make a 5 min call on region soil... good luck)
anyways check on your box there is a sticker with model and serial . find what carrier or region its from and grab that firmware and flash it. might want to factory wipe everything (including cache) in the recovery before booting it up indownlaod mode to do Odin flash.
also remove sim before wiping/ flashing, let it boot and do the initial setup then insert sim.
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I did wipe and reinstall the stock rom with the sim removed. The strange thing is..........I get the same message if I insert an old, blank, unused t-mobile sim into the device. Plus the working sim works fine in my old phone. So how could it be that the sim is locked?
There is nothing on the box that says anything about a carrier. This was advertised and sold as a factory unlocked phone which by all indications it does seem to be. The only thing on the box that says anything about country is that it was manufactured in vietnam.
orsonwells456 said:
I did wipe and reinstall the stock rom with the sim removed. The strange thing is..........I get the same message if I insert an old, blank, unused t-mobile sim into the device. Plus the working sim works fine in my old phone. So how could it be that the sim is locked?
There is nothing on the box that says anything about a carrier. This was advertised and sold as a factory unlocked phone which by all indications it does seem to be. The only thing on the box that says anything about country is that it was manufactured in vietnam.
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no sticker with device model or anything? not even in the back of the phone when it was new? a white sticker
bober10113 said:
no sticker with device model or anything? not even in the back of the phone when it was new? a white sticker
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Yes there are stickers. But it is not associated with a carrier, specific region, or country. I just see IMEI info on the sticker on the back of the phone and S/N.
orsonwells456 said:
Yes there are stickers. But it is not associated with a carrier, specific region, or country. I just see IMEI info on the sticker on the back of the phone and S/N.
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nothing like
SM-N960FOYAU1MYM or something?
bober10113 said:
nothing like
SM-N960FOYAMYM or something?
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Ah ok. SM-N960FZBDMYM
bober10113 said:
nothing like
SM-N960FOYAU1MYM or something?
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btw I think detonator zip backup efs partition. did your issues arise before it after flashing it? if after try to find the backup and refresh it
bober10113 said:
btw I think detonator zip backup efs partition. did your issues arise before it after flashing it? if after try to find the backup and refresh it
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I was a dumbass and did not backup. I had zero issues other than no wifi-calling before trying to root and flash detonator...... Thank you for your help.
I went to a site with all "official" downloads and I don't see anything for ZBDMYM........
orsonwells456 said:
I was a dumbass and did not backup. I had zero issues other than no wifi-calling before trying to root and flash detonator...... Thank you for your help.
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https://samsung-firmware.org/model/SM-N960F/region/MYM/
did you flash one of these?
these should be the original firmware U1 and the lates U2 which if you flash wint be able to downgrade bootloader but shouldn't be causing rhe sim lock issue.
flash U1 first and see if it fixes your issue. then try the October U2 just for fun
you can also download it using samfirm tool
enter 960F and MYM in settings it should also be a faster download then the web links
bober10113 said:
https://samsung-firmware.org/model/SM-N960F/region/MYM/
did you flash one of these?
these should be the original firmware U1 and the lates U2 which if you flash wint be able to downgrade bootloader but shouldn't be causing rhe sim lock issue.
flash U1 first and see if it fixes your issue. then try the October U2 just for fun
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My baseband version currently shows N960FXXU2ARH7 and Service Provider SW Ver. shows XEU/XEU, XEU/MYM. I will try loading U1 first and see what happens.
orsonwells456 said:
My baseband version currently shows N960FXXU2ARH7 and Service Provider SW Ver. shows XEU/XEU, XEU/MYM. I will try loading U1 first and see what happens.
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ok so it's too late for U1 . ure phone is already on U2 latest bootloader. so flash the October build
but be sure to wipe all with no sim before flashing
and in Odin fill in all slots and for csc use CSC but not HOME csc file.
good luck
bober10113 said:
ok so it's too late for U1 . ure phone is already on U2 latest bootloader. so flash the October build
but be sure to wipe all with no sim before flashing
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Should I take out sim, use TWRP to wipe, then go into download mode, Odin3=> flash rom? Thanks.
orsonwells456 said:
Should I take out sim, use TWRP to wipe, then go into download mode, Odin3=> flash rom? Thanks.
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yeah might as well use tarp. and erase all. but before, did you sift through internal s or ext s for an efs backup that detonator might have made automatically?
check for a folder called .backup and or for a file like:
efs_backup.img.gz
efs_backup.img
or anything similar
bober10113 said:
yeah might as well use tarp. and erase all. but before, did you sift through internal s or ext s for an efs backup that detonator might have made automatically?
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No, but I did download Dr. Ketan's tool to make an efs backup. But that was way later in the process....so it wasn't the original efs directory......It was after I flashed my current "stock" rom. I'm going to try and find another site to download since that one will take 2 days on slow speed......
Btw what does the ZBD mean? MYM I figured is Myanmar......
orsonwells456 said:
No, but I did download Dr. Ketan's tool to make an efs backup. But that was way later in the process....so it wasn't the original efs directory......It was after I flashed my current "stock" rom. I'm going to try and find another site to download since that one will take 2 days on slow speed......
Btw what does the ZBD mean? MYM I figured is Myanmar......
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probably a date code of some sort. Samsung mashes a bunch if letters to come up with country,date code. just Google it.
but try samfirm 3.6 tool to dl
https://1drv.ms/f/s!AhXVLDDj8g3AgdJZClzJmsN17YL2CQ
I am using Samfirm and found this;
Model: N960F
Region: MYM
File: N960FXXU2ARJ1/N960FOXM2ARJ1/N960FXXU2ARJ1/N960FXXU2ARJ1
Verions: N960F_1_20181001162540_w0h1lv73k8_fac.zip.enc4
If Install this ROM, does this mean my phone will be region locked to MYM again? I'm definitely confused on this......
orsonwells456 said:
I am using Samfirm and found this;
Model: N960F
Region: MYM
File: N960FXXU2ARJ1/N960FOXM2ARJ1/N960FXXU2ARJ1/N960FXXU2ARJ1
Verions: N960F_1_20181001162540_w0h1lv73k8_fac.zip.enc4
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yeah looks good. its October 1st build
---------- Post added at 07:45 PM ---------- Previous post was at 07:44 PM ----------
orsonwells456 said:
If Install this ROM, does this mean my phone will be region locked to MYM again? I'm definitely confused on this......
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well ure screwed either way. the goal is to restore everything back to stock and see if you can get a line working
btw was there a seal on the box that you had to break in order to open the box when you first got it?