LOST IMEI - Please Help - Samsung Galaxy Note 9 Questions & Answers

I did something really stupid and ended up with a bad flash on my NOTE 9 - the result is that I no onger have an IMEI number on my phone - no data at all - no mobile data.
I know what my IMEI Number is from my GOOGLE account - but I don't know how I can fix my phone to get the IMEI number back into the phone.
Any suggestions are grealy appreciated.
I did a google search which had a few suggested ways using the dialer - but when I attempt to do that, nothing happens - I don't get any result from the dialer codes online.
Your help is greatly appreciated

Find the latest software for your phone and install it with Odin. Or emergency software recovery with Smart Switch.

Geekser said:
I did something really stupid and ended up with a bad flash on my NOTE 9 - the result is that I no onger have an IMEI number on my phone - no data at all - no mobile data.
I know what my IMEI Number is from my GOOGLE account - but I don't know how I can fix my phone to get the IMEI number back into the phone.
Any suggestions are grealy appreciated.
I did a google search which had a few suggested ways using the dialer - but when I attempt to do that, nothing happens - I don't get any result from the dialer codes online.
Your help is greatly appreciated
Click to expand...
Click to collapse
For the benefit of others (to hopefully not make a similar misstep) what did you do to create this issue? Flash a ROM from another region, carrier, etc.? I understand if you prefer not to share... thanks for the consideration.

d.cortez said:
For the benefit of others (to hopefully not make a similar misstep) what did you do to create this issue? Flash a ROM from another region, carrier, etc.? I understand if you prefer not to share... thanks for the consideration.
Click to expand...
Click to collapse
There was a rom in the Custom Roms section that looked like it was meant for our phones - I think it was the WETA ROM - I didn't read the oP very carefully - totally my fault - it was not intended for the N960F - (but that was not really that clear when I first read the OP - or at least I lverlooked it. i will be much more careful next time. - it damn near bricked my phone.
I tried flashing full firmware in ODIN to fix it -no good - the flashes failed. - I tried restoring Nandroids - they restored fine but IMEI was still missing.
The fix I found eventually was to flash the DEV BASE Firmware that was recently added to the Roms section - flashing that fixed my issues and I am now back and working properly. I tried more fixes than I can count - and all of them failed - I was close to thinking I might have to buy a new phone. Dr Ketan suggested I flash the Dev Base sortware and he was absolultely correct. It worked.

michelino159 said:
Find the latest software for your phone and install it with Odin. Or emergency software recovery with Smart Switch.
Click to expand...
Click to collapse
Neither Option worked for me - ODIN Flashes got stuck halfway thru the flash - and Smart Switch just didn't work

Geekser said:
There was a rom in the Custom Roms section that looked like it was meant for our phones - I think it was the WETA ROM - I didn't read the oP very carefully - totally my fault - it was not intended for the N960F - (but that was not really that clear when I first read the OP - or at least I lverlooked it. i will be much more careful next time. - it damn near bricked my phone.
I tried flashing full firmware in ODIN to fix it -no good - the flashes failed. - I tried restoring Nandroids - they restored fine but IMEI was still missing.
The fix I found eventually was to flash the DEV BASE Firmware that was recently added to the Roms section - flashing that fixed my issues and I am now back and working properly. I tried more fixes than I can count - and all of them failed - I was close to thinking I might have to buy a new phone. Dr Ketan suggested I flash the Dev Base sortware and he was absolultely correct. It worked.
Click to expand...
Click to collapse
Glad to know you're good to go... i just received my Dual Sim Note 9 today and got it setup to work with ATT using an ATT CSC and used it for 20 minutes. Popped my T-Mobile SIM in the phone and blam! got an invalid SIM card message followed by a SIM network PIN blocked. Enter SIM network PUK message. Got PUK unlock codes from ATT and T-Mobile and they did not work. off to do more research....

d.cortez said:
Glad to know you're good to go... i just received my Dual Sim Note 9 today and got it setup to work with ATT using an ATT CSC and used it for 20 minutes. Popped my T-Mobile SIM in the phone and blam! got an invalid SIM card message followed by a SIM network PIN blocked. Enter SIM network PUK message. Got PUK unlock codes from ATT and T-Mobile and they did not work. off to do more research....
Click to expand...
Click to collapse
Is that an international varient? Would love to hear if you get ATT CSC working. I am on ATT too in the US but right now using BTU CSC -

Geekser said:
Is that an international varient? Would love to hear if you get ATT CSC working. I am on ATT too in the US but right now using BTU CSC -
Click to expand...
Click to collapse
I was able to get around the PUK code through a master reset. Go figure.
There's a thread in the forums that talks about copying your carrier's CSC to your phone and then making the necessary changes to four files in the /efs/imei folder. It's not hard, but you got to be very careful. Instructions are in the thread mentioned above. I have LTE/HD Voice access during phone calls, but I have not been able to get Wi-Fi calling to work because the IMS service FC's when launching.
I suspect it may have something to do with using a dual-sim phone. I have both my AT&T and T-Mobile SIM in the phone, and I'm loving using one phone for business and personal calls. I also have Google Voice and I can use that for Wifi calling if necessary. As a final note, to get access to AT&T enhanced services on a non AT&T phone, you have to use an IMEI number from an AT&T phone that supports its enhanced services. In my case I've been using the IMEI number from my three-year-old Samsung S6 active. I called support told rep that I was using my S6 active while waiting on a new phone and they associated the IMEI number with my cell number.

d.cortez said:
I was able to get around the PUK code through a master reset. Go figure.
There's a thread in the forums that talks about copying your carrier's CSC to your phone and then making the necessary changes to four files in the /efs/imei folder. It's not hard, but you got to be very careful. Instructions are in the thread mentioned above. I have LTE/HD Voice access during phone calls, but I have not been able to get Wi-Fi calling to work because the IMS service FC's when launching.
I suspect it may have something to do with using a dual-sim phone. I have both my AT&T and T-Mobile SIM in the phone, and I'm loving using one phone for business and personal calls. I also have Google Voice and I can use that for Wifi calling if necessary. As a final note, to get access to AT&T enhanced services on a non AT&T phone, you have to use an IMEI number from an AT&T phone that supports its enhanced services. In my case I've been using the IMEI number from my three-year-old Samsung S6 active. I called support told rep that I was using my S6 active while waiting on a new phone and they associated the IMEI number with my cell number.
Click to expand...
Click to collapse
I have an IMEI number from a Note 9 that was an aTT Phone - I had purchased the snapdragon varient at Best buy and then returned it when I got the N960F . I copied the IMEI number before I turned it in - I suppose I could use that. Can you offer a link to the thread you are referring to?
thanks for the tip my friend.

Geekser said:
There was a rom in the Custom Roms section that looked like it was meant for our phones - I think it was the WETA ROM - I didn't read the oP very carefully - totally my fault - it was not intended for the N960F - (but that was not really that clear when I first read the OP - or at least I lverlooked it. i will be much more careful next time. - it damn near bricked my phone.
I tried flashing full firmware in ODIN to fix it -no good - the flashes failed. - I tried restoring Nandroids - they restored fine but IMEI was still missing.
The fix I found eventually was to flash the DEV BASE Firmware that was recently added to the Roms section - flashing that fixed my issues and I am now back and working properly. I tried more fixes than I can count - and all of them failed - I was close to thinking I might have to buy a new phone. Dr Ketan suggested I flash the Dev Base sortware and he was absolultely correct. It worked.
Click to expand...
Click to collapse
Could you please provide a link to this dev base firmware? Did you need to have twrp and root before installing the dev base?

brusyev2 said:
Could you please provide a link to this dev base firmware? Did you need to have twrp and root before installing the dev base?
Click to expand...
Click to collapse
dev base is Alexander rom in the development section.

brusyev2 said:
Could you please provide a link to this dev base firmware? Did you need to have twrp and root before installing the dev base?
Click to expand...
Click to collapse
If I am not mistaken, it was something like this https://forum.xda-developers.com/galaxy-note-9/development/test-s2arh6-devbase-v5-9-encryption-t3847061
you do need to have TWRP installed in order to flash
hope that helps

still need help
brusyev2 said:
Could you please provide a link to this dev base firmware? Did you need to have twrp and root before installing the dev base?
Click to expand...
Click to collapse
Do you still need help here is the link to the firmware that I used to flash stock ROM make sure you read what and how it is to be done the first time i flashed it i got stuck in bootloop and then i read it again and got it right now my phone works and is fine hope you have your phone working https://forum.xda-developers.com/galaxy-note-9/how-to/u1-note-9-official-firmware-guide-to-t3927478

Related

Problems Flashing International ROMS on N910T

IN the past, we have been able to easily flash roms made for International phones on TMO Devices.
The S5 was the best because the two phones were nearly identical and you could flash any international ROM on a TMO PHONE>
That is not the case now with the NOTE 4 and I hope someone can figure out a fix.
I flashed ECHO a new rom on Inrternational today and at first it wouldnt boot - so I switched the Boot Image with a TMO Kernel Boot Image and then I was able to flash - unfortunately DATA did work. (WIFE WORKS FINE)
When I tried to add my APNS - the eror message I got was 'Insert a Valid Sim". So I am at a a loss and hopeful that someone who is smarter than me can figure out what we need to do to flash International ROMS on N910t.
Aside from having to change the Kernel to a TMO Kernal - something else has to happen so the SIM Card is recognized. (after flashing ECHO, when I went to About Phone/Status - there was no IMEI number listed - which is, I am sure, at the root of the problem)
(FYI - I tried inserting a APN XML from a working TMO ROM and that didn't help at all) that was the only thing I could think of - obvious that I am not a dev, right?
So anyway - I am hoping someone has some ideas and can figure out what we need to do to make this work.
Any suggestions are greatly appreciated.
Just a guess: the rom you installed included a modem? AFAIK, you really never want to switch modems from the one you have from your carrier. If you have a nandroid you could try restoring your old original modem from it if that is the problem.
Sent from my SM-N910T using XDA Free mobile app

[i537]New Easier Sim Unlock Method 4.4.2/5.0.1

Sim Unlock Method 4.4.2/5.0.1
Disclaimer: i AM not resposile for anything that happens to your phone in the unlikely event something does happen.
this has only been tested lightly but it should work all-right. this is for the i537 S4A only.
You Need to start out on either NE3 or NH3. Downgrade now if you need to. Just remember when downgrading don't flash bootloader. This needs Odin and root to succede. Now That thats out of the way you need to download some files to deal with later on.
MF1 Odin flashable
regionlockaway go to the second post and download the apk to install on your phone.
this method uses an old method in a new way.
here is the guide
1. install regionlockaway and reboot to download mode
2. Flash modem.bin with odin in download mode
3.reboot to system and use regionlockaway. follow the instructions in the app.
4. profit?
As far as my understanding after you do this you can update your modem without it reverting back to being locked. I am running oc7 modem on a T-Mobile MVNO without issues( if you want aws unlock you are going to have to use this then the appropriate modem for that and not allow for the modem to update when updating to oc7 by modifying the oc7 installer and removing the modem from it)
I am ready... I have been reading for days about sim unlocking on 4.4 and up..I finally coined up $25 for a code but takes up to 5 days, 2 days ago. my next attempts were going to be with my paid copy of CDMA WS. Either way it is just to experiment with and would love to gain the knowledge. I have a couple different carrier sims ready to go. I would love to give it a shot.....
mateo121212 said:
hey guys i have created an easy sim unlock that should work for 4.4.2 and for 5.0.1
for the 5.0.1 sim unlock you have to do it on 4.4.2 and flash a modified partitions file to upgrade to 5.0.1 while keeping sim unlock.
if you guys are interested in it let me know and i will set up a few beta testers for it. i cant say for certain that it works because i dont have a non ATT sim card to test it with.but it should work. it should also allow you to enable aws for those on T-Mobile by following a secondary guide.
let me know and i will start having people beta test. i only need between 1 and 5 testers
Click to expand...
Click to collapse
nrgyitguy said:
I am ready... I have been reading for days about sim unlocking on 4.4 and up..I finally coined up $25 for a code but takes up to 5 days, 2 days ago. my next attempts were going to be with my paid copy of CDMA WS. Either way it is just to experiment with and would love to gain the knowledge. I have a couple different carrier sims ready to go. I would love to give it a shot.....
Click to expand...
Click to collapse
ok ill pm you with a guide once i have it written up.
EDIT: it should be in your inbox
i was able to test a verizon lte sim and it didnt give me any issues. it regestered the number in the status. so i belive it worked. i would like some more testers to get information about it. i need more testers before i feel ok giving out the method.
Been sooo busy!!!! K, thank you for the guide. I haven't been able to try anything except a Verizon Lte sim. It registers the number and the network lock is gone. However I don't believe we will get data service with a Verizon sim as I don't believe the hardware is capable?...I wasnt able to place a call as I got" Emergency calls only", all I did was swap sims, occasionally I have to call Verizon and have them add the new phone to the plan before it will work and I didn't do that yet. Will try a different carrier sim tonight.
mateo121212 said:
i was able to test a verizon lte sim and it didnt give me any issues. it regestered the number in the status. so i belive it worked. i would like some more testers to get information about it. i need more testers before i feel ok giving out the method.
Click to expand...
Click to collapse
nrgyitguy said:
Been sooo busy!!!! K, thank you for the guide. I haven't been able to try anything except a Verizon Lte sim. It registers the number and the network lock is gone. However I don't believe we will get data service with a Verizon sim as I don't believe the hardware is capable?...I wasnt able to place a call as I got" Emergency calls only", all I did was swap sims, occasionally I have to call Verizon and have them add the new phone to the plan before it will work and I didn't do that yet. Will try a different carrier sim tonight.
Click to expand...
Click to collapse
so before you did the guide did it give you issues with the verizon sim? and now it dosent?
It did give me issues before flashing the mf1 and after the flash and region away no nagging about sim unlock code! Havent gone any further yet. I will report back after using a different carrier sim besides verizon that is.....I think it works....
mateo121212 said:
so before you did the guide did it give you issues with the verizon sim? and now it dosent?
Click to expand...
Click to collapse
nrgyitguy said:
It did give me issues before flashing the mf1 and after the flash and region away no nagging about sim unlock code! Havent gone any further yet. I will report back after using a different carrier sim besides verizon that is.....I think it works....
Click to expand...
Click to collapse
sweet thank you for the feedback man. i did the 5.0.1 upgrade method i detailed in the PM after i finished doing the unlock on my phone and it worked the same as what you described (i only had access to vzw lte sim also) so i belive i made the update file correctly also. im not really getting any bites on more testers so if it pans out well for you i will polish up my guide and post it here to have people test it instead of making them PM me.
thanks again for being my beta tester. if we get this working well we can save alot of people alot of money
ps for voice and sms verizon lte sims are useless because they still use CDMA for those features
Finally put in another sim...Put in a Tomb sim and no nagging about unlock code, I got "Sim not provisioned" as it isn't active at the moment. So I'm thinking it worked. Thank you. I was thinking I'd get voice and edge speeds with a Verizon sim in this phone, (utilizing GSM bands), in my area anyway, but maybe I'm mistaken. I'll post again after using another carrier's sim.....
nrgyitguy said:
Finally put in another sim...Put in a Tomb sim and no nagging about unlock code, I got "Sim not provisioned" as it isn't active at the moment. So I'm thinking it worked. Thank you. I was thinking I'd get voice and edge speeds with a Verizon sim in this phone, (utilizing GSM bands), in my area anyway, but maybe I'm mistaken. I'll post again after using another carrier's sim.....
Click to expand...
Click to collapse
thank you for your work. im glad it worked for you. i will be posting the guide up here soon.
In reference to....
starting at post #327 of http://forum.xda-developers.com/gal...7oc6-5-0-1-t3089355/post61347589#post61347589
I did as instructed and according to flashfire at the end of flashing, it said it was successful and it rebooted (so far) to the lollipop boot animation and am awaiting for it to get past the at&t logo screen. Its at least gotten a lot further than all my earlier attempts...I am assuming its taking a little while for its initial setup of OC6....
more later on its success or failure....
well it was a partial success....it flash and booted into OC6 but sim card is not recognized, no baseband.....now installing updated version of flashfire....should i now flash the MF1 modem again via flashfire?
well i went ahead and did just that flashed the mf1 modem via flashfire and all is up and running successfully (FINALLY!!) with root on deodexed rom OC6...
Kudos and thanks goes out to ya!
jaksback said:
starting at post #327 of http://forum.xda-developers.com/gal...7oc6-5-0-1-t3089355/post61347589#post61347589
I did as instructed and according to flashfire at the end of flashing, it said it was successful and it rebooted (so far) to the lollipop boot animation and am awaiting for it to get past the at&t logo screen. Its at least gotten a lot further than all my earlier attempts...I am assuming its taking a little while for its initial setup of OC6....
more later on its success or failure....
well it was a partial success....it flash and booted into OC6 but sim card is not recognized, no baseband.....now installing updated version of flashfire....should i now flash the MF1 modem again via flashfire?
well i went ahead and did just that flashed the mf1 modem via flashfire and all is up and running successfully (FINALLY!!) with root on deodexed rom OC6...
Kudos and thanks goes out to ya!
Click to expand...
Click to collapse
your welcome man. i figured your problem could be fixed with my method. have fun with 5.0.1
partially completed downloads
Never mind. The downloads on dev-host work from my computer but not from tablet or phone.
I stopped THE INSTALLATION of I537_OC6_Stock_Partitions_mod_sim.zip and the phone is not the most part, dead, solutions?
spyke70 said:
I stopped THE INSTALLATION of I537_OC6_Stock_Partitions_mod_sim.zip and the phone is not the most part, dead, solutions?
Click to expand...
Click to collapse
Odin back to Ne3 and start over
so it didnt work. it stop saying it was an unreconizable sim card and region lock said it took. so i dunno it says (phone not aloud MM#6) right when i start up. but it shows i have a new voice mail? only emergency calls
oh ya and it was at&t and i put a family mobile simcard, (runs off t mobile network)
any ideas??
Jsturg1990 said:
so it didnt work. it stop saying it was an unreconizable sim card and region lock said it took. so i dunno it says (phone not aloud MM#6) right when i start up. but it shows i have a new voice mail? only emergency calls
oh ya and it was at&t and i put a family mobile simcard, (runs off t mobile network)
any ideas??
Click to expand...
Click to collapse
odin ne3
flash mf1 modem with flash fire
make sure you are rooted and have busybox
use region lock away. try with att sim in phone.
Trying to do this for my s4a but flashfire is being uncooperative, it just crashes any chance it gets. Any other flash apps this will work with?
Edit: do I need safestrap for FlashFire?
Edit2: Fixed the issue with flashfire, If anyone runs into this issue you need to flash stock NE3, and re-root.
Rest of tutorial went perfectly. Cannot test unlock status atm, but no errors.
Thanks Matteo, you're a top lad.
Will this same method work with a deodexed OC7 ROM? I only ask because of the I537_OC6_Stock_Partitions_mod_sim.zip - not sure if this still works the same for OC7. Just to clarify, do you know if region lockaway is necessary to get T-Mobile AWS/HSPA bands? I've got a working cell and LTE connection without doing any of this, so I really only needed to do what's necessary to get those bands (which I think the old modem will help enable).
Thanks for the assistance!
sunilbeforezod said:
Will this same method work with a deodexed OC7 ROM? I only ask because of the I537_OC6_Stock_Partitions_mod_sim.zip - not sure if this still works the same for OC7. Just to clarify, do you know if region lockaway is necessary to get T-Mobile AWS/HSPA bands? I've got a working cell and LTE connection without doing any of this, so I really only needed to do what's necessary to get those bands (which I think the old modem will help enable).
Thanks for the assistance!
Click to expand...
Click to collapse
edit to the edit:
go back to NE3 with odin.
then flash mf1 modem
then try this
[GUIDE] AWS Unlock for i537 I537UCUBML2 (4.3)
read the posts to make it work
also check out this post if you have issues with getting qpst to work. dont follow the whole post just qpst part http://forum.xda-developers.com/showpost.php?p=56023258&postcount=68
then follow the guide i posted in my last edit to keep the aws unlocked modem while on 0C7
edit:
you can use the oc7 deodexed rom. you just have to remove the modem from the rom file useing winrar or 7zip. also you have to remove it from the updater script useing a text editor. drag it out of winrar edit it and then drag it back into winrar. that way if you flash in this order you will be fine
partitions mod file
oc7 deodexed rom.
that way you keep the modem
from when you installed and unlocked mf1 modem on 4.4.2

no service?

I just got the note 4, rooted it and flashed a rom, however I have no service it shows. I am using Metropcs and it shows "no service" no matter what I try, if I take the sim card out then it will show the logo that there is no sim card inserted so it does recognize it at least. The sim card and service works fine in my other phones but I can't figure out how to get it to work on here.
Check ESN on Swappa??
macasus76 said:
Check ESN on Swappa??
Click to expand...
Click to collapse
I have checked the ESN and it comes back as clean.
theinspector said:
I have checked the ESN and it comes back as clean.
Click to expand...
Click to collapse
What is the model number? And in "settings/ about device/status" does your number, IMEI, Network state or network show up?
macasus76 said:
What is the model number? And in "settings/ about device/status" does your number, IMEI, Network state or network show up?
Click to expand...
Click to collapse
The model number is the N910T3 version, it does show my number, it lists the IMEI and for all of the network state related stuff it lists it as "UNKNOWN."
Are you still on TEKXodus? If you came from an older version ie..4.4.4 or whatever then I'd suggest Odin flashing 5.1.1 stock, see if you get service then try flashing the custom rom again. Might be a mismatch in baseband and all that. Open dialer and punch in these numbers *#12580*369#*and make sure everything matches. Also run thru the thread you found the rom and make sure you flashed everything suggested.
macasus76 said:
Are you still on TEKXodus? If you came from an older version ie..4.4.4 or whatever then I'd suggest Odin flashing 5.1.1 stock, see if you get service then try flashing the custom rom again. Might be a mismatch in baseband and all that. Open dialer and punch in these numbers *#12580*369#*and make sure everything matches. Also run thru the thread you found the rom and make sure you flashed everything suggested.
Click to expand...
Click to collapse
I tried Odin flashing the stock 5.1.1 firmware and had no luck, also used Samsung Kies firmware to try and go back to stock as well just in case that would solve anything and I have no luck. It just shows " (No Service) " When I look in the status bar, and it still says it isn't registered.
And when you open dialer and input this *#12580*369# everything matches?
macasus76 said:
And when you open dialer and input this *#12580*369# everything matches?
Click to expand...
Click to collapse
I'll go ahead and attach an image as well to show. Yes everything seems to match up when I input that in the dialer.
Sorry I wasn't doubting your word lol, honestly I'm kinda stumped as well, almost seems to be network locked. Is it a Metro branded phone or Tmobile? I wouldn't think that would matter. Wish I was more help fella
macasus76 said:
Sorry I wasn't doubting your word lol, honestly I'm kinda stumped as well, almost seems to be network locked. Is it a Metro branded phone or Tmobile? I wouldn't think that would matter. Wish I was more help fella
Click to expand...
Click to collapse
It is a T-Mobile brand phone, which I figured wouldn't matter much anyways, I've owned a few T-Mobile phones in the past and have had no issues using Metro Pcs even if the phone was locked because T-Mobile does own them. That's perfectly fine, thank you for giving some suggestions anyways that I hadn't thought of.
The Apn checks out? In settings?
U could also try flashing a data fix for the international roms. Maybe last resort try a new sim
Like the guy above said have you checked apn settings? You could also try in the mobile setting where it says Network Operators and then Search Now and let it search. Choose Tmobile if it pops up or if MetroPCS pops up choose that. If you need MetroPCS apns I have them since I'm on MetroPCS. Let me know if you've fixed this because I haven't rooted yet and plan to root and install Tekxodus rom but if this is a problem then I'll just stick with stock unroot. I have the N910T tmobile brand if that matters
APN settings have really nothing to do with his dilemma, my question would be this for the OP. Please check if the IMEI number matches the one that's on the back of the phone under the battery. I have a work around but i need to verify.
I went through the same problem coming from TekXodus rom. I tried everything and no luck. Flashed 5.1.1 stock and called tmobile about it. after their tech guy didnt know anything else i could try they sent me a replacement.
And now here I am again
I also flashed tekxodus from my wifes 4.4 phone. Now no sim card issue. Same as op.
Edit: flashed the correct baseband. All good over here.
Sent from my SM-N920T using Tapatalk

Desperately Need Help - Samsung SM-N960F/DS + T-mobile PUK and other issues.....

Hi. I am a complete noob when it comes to rooting Android.
**************************UPDATE************************************************
THIS ISSUE HAS BEEN SOLVED. PLEASE SCROLL TO POST #89 ON PAGE 9 TO SEE THE SOLUTION.
https://forum.xda-developers.com/showpost.php?p=77950935&postcount=89
***************************************************************************************************
I bought an *unlocked* Samsung Note 9 N960F/DS (Exynos 9810) international phone from a seller on ebay brand new and sealed. Received the phone yesterday (10/19/2018) and popped my working existing sim card from my iphone 6 with T-mobile into the new phone and it *worked*.........except no wifi calling.
Since my house has terrible reception I really do need wifi calling in order to receive calls (I use Skype for outbound). I decided to root and install Detonator (tekhd) even though I've never done this before. Somewhere along the line I messed up and installed the latest LUX ROM because I misred Tekhd's guide on Detonator (my fault).
Here's where I stand now: I found a stock ROM for this model (N960F/DS) and reinstalled it using Odin3 v3.13.1.
After a successful flash when I insert my working T-mobile sim I get "SIM network PIN blocked. Enter SIM network PUK."
Here the Service Provider SW shows XEU/XEU,XEU/MYM
I get the *same* message when I insert a spare T-mobile sim I happened to have that was confirmed as available with T-mobile customer service. If I take the working sim out and put it back into the other phone it works without a problem. I think that rules out the sim cards having issues.
Earlier when I had the phone rooted and Detonator installed (and working), I got a different message when I inserted the SIM:
Network Lock: This device can be remotely unlocked if eligible.
Please use the "Device Unlock" application to unlock the device.
Make sure the device has an internet connectivity to use the "Device Unlock application".​
Here the Service Provider SW showed TMB/TMB/MYM.
I tried looking for a T-mobile Unlock App apk to download but could not find a recent one. I would get a "Device not supported" error. It seems T-mobile has taken it off the Playstore.
Now, I can't install a stock USA ROM from T-mobile because those ROMS are only for the Snapdragon versions and I have the Exynos chip. I was given two unlock codes over the phone with T-mobile customer service to try and unlock the Pin lock but they both did not work.
Do you think an unlock service will be able to provide me with a valid "Sim Network PUK" code? I'm happy to pay for the service if I can just get the damn phone working. I've spent almost $770 on this phone and in hindsight should just have gotten the T-mobile branded phone for $100 more. I'm really at a loss as to what I can do to rectify this situation.
Also in hindsight I should have done more research before purchasing the phone and also should have backed up my partition in TWRP........You live and you learn.
The irony here is that I had an unlocked phone.....and now it has somehow gotten locked.........by the carrier whose SIM card is working perfectly fine......in a different phone. The device was paid in full btw.
Any help is greatly appreciated. Thank you in advance.
orsonwells456 said:
Hi. I am a complete noob when it comes to rooting Android.
I bought an *unlocked* Samsung Note 9 N960F/DS (Exynos 9810) international phone from a seller on ebay brand new and sealed. Received the phone yesterday (10/19/2018) and popped my working existing sim card from my iphone 6 with T-mobile into the new phone and it *worked*.........except no wifi calling.
Since my house has terrible reception I really do need wifi calling in order to receive calls (I use Skype for outbound). I decided to root and install Detonator (tekhd) even though I've never done this before. Somewhere along the line I messed up and installed the latest LUX ROM because I misred Tekhd's guide on Detonator (my fault).
Here's where I stand now: I found a stock ROM for this model (N960F/DS) and reinstalled it using Odin3 v3.13.1.
After a successful flash when I insert my working T-mobile sim I get "SIM network PIN blocked. Enter SIM network PUK."
Here the Service Provider SW shows XEU/XEU,XEU/MYM
I get the *same* message when I insert a spare T-mobile sim I happened to have that was confirmed as available with T-mobile customer service. If I take the working sim out and put it back into the other phone it works without a problem. I think that rules out the sim cards having issues.
Earlier when I had the phone rooted and Detonator installed (and working), I got a different message when I inserted the SIM:
Network Lock: This device can be remotely unlocked if eligible.
Please use the "Device Unlock" application to unlock the device.
Make sure the device has an internet connectivity to use the "Device Unlock application".
Here the Service Provider SW showed TMB/TMB/MYM.
I tried looking for a T-mobile Unlock App apk to download but could not find a recent one. I would get a "Device not supported" error. It seems T-mobile has taken it off the Playstore.
Now, I can't install a stock USA ROM from T-mobile because those ROMS are only for the Snapdragon versions and I have the Exynos chip. I was given two unlock codes over the phone with T-mobile customer service to try and unlock the Pin lock but they both did not work.
Do you think an unlock service will be able to provide me with a valid "Sim Network PUK" code? I'm happy to pay for the service if I can just get the damn phone working. I've spent almost $770 on this phone and in hindsight should just have gotten the T-mobile branded phone for $100 more. I'm really at a loss as to what I can do to rectify this situation.
Also in hindsight I should have done more research before purchasing the phone and also should have backed up my partition in TWRP........You live and you learn.
The irony here is that I had an unlocked phone.....and now it has somehow gotten locked.........by the carrier whose SIM card is working perfectly fine......in a different phone. The device was paid in full btw.
Any help is greatly appreciated. Thank you in advance.
Click to expand...
Click to collapse
this is a first. I always though once the region lock was lifted it couldn't be relocked( to me it seems to be a region lock issue, which if it is you need to make a 5 min call on region soil... good luck)
anyways check on your box there is a sticker with model and serial . find what carrier or region its from and grab that firmware and flash it. might want to factory wipe everything (including cache) in the recovery before booting it up indownlaod mode to do Odin flash.
also remove sim before wiping/ flashing, let it boot and do the initial setup then insert sim.
bober10113 said:
this is a first. I always though once the region lock was lifted it couldn't be relocked( to me it seems to be a region lock issue, which if it is you need to make a 5 min call on region soil... good luck)
anyways check on your box there is a sticker with model and serial . find what carrier or region its from and grab that firmware and flash it. might want to factory wipe everything (including cache) in the recovery before booting it up indownlaod mode to do Odin flash.
also remove sim before wiping/ flashing, let it boot and do the initial setup then insert sim.
Click to expand...
Click to collapse
I did wipe and reinstall the stock rom with the sim removed. The strange thing is..........I get the same message if I insert an old, blank, unused t-mobile sim into the device. Plus the working sim works fine in my old phone. So how could it be that the sim is locked?
There is nothing on the box that says anything about a carrier. This was advertised and sold as a factory unlocked phone which by all indications it does seem to be. The only thing on the box that says anything about country is that it was manufactured in vietnam.
orsonwells456 said:
I did wipe and reinstall the stock rom with the sim removed. The strange thing is..........I get the same message if I insert an old, blank, unused t-mobile sim into the device. Plus the working sim works fine in my old phone. So how could it be that the sim is locked?
There is nothing on the box that says anything about a carrier. This was advertised and sold as a factory unlocked phone which by all indications it does seem to be. The only thing on the box that says anything about country is that it was manufactured in vietnam.
Click to expand...
Click to collapse
no sticker with device model or anything? not even in the back of the phone when it was new? a white sticker
bober10113 said:
no sticker with device model or anything? not even in the back of the phone when it was new? a white sticker
Click to expand...
Click to collapse
Yes there are stickers. But it is not associated with a carrier, specific region, or country. I just see IMEI info on the sticker on the back of the phone and S/N.
orsonwells456 said:
Yes there are stickers. But it is not associated with a carrier, specific region, or country. I just see IMEI info on the sticker on the back of the phone and S/N.
Click to expand...
Click to collapse
nothing like
SM-N960FOYAU1MYM or something?
bober10113 said:
nothing like
SM-N960FOYAMYM or something?
Click to expand...
Click to collapse
Ah ok. SM-N960FZBDMYM
bober10113 said:
nothing like
SM-N960FOYAU1MYM or something?
Click to expand...
Click to collapse
btw I think detonator zip backup efs partition. did your issues arise before it after flashing it? if after try to find the backup and refresh it
bober10113 said:
btw I think detonator zip backup efs partition. did your issues arise before it after flashing it? if after try to find the backup and refresh it
Click to expand...
Click to collapse
I was a dumbass and did not backup. I had zero issues other than no wifi-calling before trying to root and flash detonator...... Thank you for your help.
I went to a site with all "official" downloads and I don't see anything for ZBDMYM........
orsonwells456 said:
I was a dumbass and did not backup. I had zero issues other than no wifi-calling before trying to root and flash detonator...... Thank you for your help.
Click to expand...
Click to collapse
https://samsung-firmware.org/model/SM-N960F/region/MYM/
did you flash one of these?
these should be the original firmware U1 and the lates U2 which if you flash wint be able to downgrade bootloader but shouldn't be causing rhe sim lock issue.
flash U1 first and see if it fixes your issue. then try the October U2 just for fun
you can also download it using samfirm tool
enter 960F and MYM in settings it should also be a faster download then the web links
bober10113 said:
https://samsung-firmware.org/model/SM-N960F/region/MYM/
did you flash one of these?
these should be the original firmware U1 and the lates U2 which if you flash wint be able to downgrade bootloader but shouldn't be causing rhe sim lock issue.
flash U1 first and see if it fixes your issue. then try the October U2 just for fun
Click to expand...
Click to collapse
My baseband version currently shows N960FXXU2ARH7 and Service Provider SW Ver. shows XEU/XEU, XEU/MYM. I will try loading U1 first and see what happens.
orsonwells456 said:
My baseband version currently shows N960FXXU2ARH7 and Service Provider SW Ver. shows XEU/XEU, XEU/MYM. I will try loading U1 first and see what happens.
Click to expand...
Click to collapse
ok so it's too late for U1 . ure phone is already on U2 latest bootloader. so flash the October build
but be sure to wipe all with no sim before flashing
and in Odin fill in all slots and for csc use CSC but not HOME csc file.
good luck
bober10113 said:
ok so it's too late for U1 . ure phone is already on U2 latest bootloader. so flash the October build
but be sure to wipe all with no sim before flashing
Click to expand...
Click to collapse
Should I take out sim, use TWRP to wipe, then go into download mode, Odin3=> flash rom? Thanks.
orsonwells456 said:
Should I take out sim, use TWRP to wipe, then go into download mode, Odin3=> flash rom? Thanks.
Click to expand...
Click to collapse
yeah might as well use tarp. and erase all. but before, did you sift through internal s or ext s for an efs backup that detonator might have made automatically?
check for a folder called .backup and or for a file like:
efs_backup.img.gz
efs_backup.img
or anything similar
bober10113 said:
yeah might as well use tarp. and erase all. but before, did you sift through internal s or ext s for an efs backup that detonator might have made automatically?
Click to expand...
Click to collapse
No, but I did download Dr. Ketan's tool to make an efs backup. But that was way later in the process....so it wasn't the original efs directory......It was after I flashed my current "stock" rom. I'm going to try and find another site to download since that one will take 2 days on slow speed......
Btw what does the ZBD mean? MYM I figured is Myanmar......
orsonwells456 said:
No, but I did download Dr. Ketan's tool to make an efs backup. But that was way later in the process....so it wasn't the original efs directory......It was after I flashed my current "stock" rom. I'm going to try and find another site to download since that one will take 2 days on slow speed......
Btw what does the ZBD mean? MYM I figured is Myanmar......
Click to expand...
Click to collapse
probably a date code of some sort. Samsung mashes a bunch if letters to come up with country,date code. just Google it.
but try samfirm 3.6 tool to dl
https://1drv.ms/f/s!AhXVLDDj8g3AgdJZClzJmsN17YL2CQ
I am using Samfirm and found this;
Model: N960F
Region: MYM
File: N960FXXU2ARJ1/N960FOXM2ARJ1/N960FXXU2ARJ1/N960FXXU2ARJ1
Verions: N960F_1_20181001162540_w0h1lv73k8_fac.zip.enc4
If Install this ROM, does this mean my phone will be region locked to MYM again? I'm definitely confused on this......
orsonwells456 said:
I am using Samfirm and found this;
Model: N960F
Region: MYM
File: N960FXXU2ARJ1/N960FOXM2ARJ1/N960FXXU2ARJ1/N960FXXU2ARJ1
Verions: N960F_1_20181001162540_w0h1lv73k8_fac.zip.enc4
Click to expand...
Click to collapse
yeah looks good. its October 1st build
---------- Post added at 07:45 PM ---------- Previous post was at 07:44 PM ----------
orsonwells456 said:
If Install this ROM, does this mean my phone will be region locked to MYM again? I'm definitely confused on this......
Click to expand...
Click to collapse
well ure screwed either way. the goal is to restore everything back to stock and see if you can get a line working
btw was there a seal on the box that you had to break in order to open the box when you first got it?

Samsung SM-925A Updates and/or Custom ROM

I received a free Samsung S6 Edge from some friends. The phone had a busted battery which I fixed. The phone is still on the original 5.1.1 that the phone was released with.
When I try to do updates it says DM initialization not ready. Check network or SIM card. When I received the phone I was told it doesn't work with cell service. I checked to make sure and it definitely doesn't. There are no options for cell service in settings or the drop-down menu. This phone is missing IMEI numbers, IMEISV numbers, and baseband versions too. The only way I found out the IMEI number was it was printed on the back of the phone.
I am fairly certain the problems are software-based and not the motherboard but I don't know enough about phones to be sure. Do you guys know? I also want to remove AT&T from the phone to install a custom ROM on the device. (There is no OEM unlock in the developer options) Can I flash SM-925F firmware on the device to make it factory unlocked or will this brick the device? Will flashing the original SM-925A firmware fix the problems with the device? Please let me know if you need any more information to answer my question.
I found this: //G925A\\ Nougat 7.0.1 Latest Stock ATT Odin files G925AUCS7ERC1 | XDA Developers Forums (xda-developers.com) Should I flash this on my device? Will it fix any of the problems I had on it?
Can I flash the SM-925F firmware? Is the hardware of the factory unlocked phone and AT&T versions the same or will it brick this phone if I flash it?
Since the phone is AT&T you'll have to go through AT&T for the unlock codes before you can flash anything other than an AT&T ROM. To my knowledge there are no custom ROMS for the S6 Edge, but I could be mistaken.
skeltonh said:
Since the phone is AT&T you'll have to go through AT&T for the unlock codes before you can flash anything other than an AT&T ROM. To my knowledge there are no custom ROMS for the S6 Edge, but I could be mistaken.
Click to expand...
Click to collapse
I know this phone is old news however, I actually have the S6 and S7 edge lying around and so i got bored lol...here is my dilemma; Evidently the phone (S6 Edge G925A) had an abnormal factory reset, which is a load of BS, and now I can not get that security detail, which you know calling Samsung always ends to NO AVAIL!! I have flashed with Odin the firmware that my device is on the ERC1 firmware and still I get stuck @abnormal reset. I've searched numerous sites, different forums and still to no avail. Something told me inside that you was the man to drop a line to, any leads or info will be more than appreciated brother...Thanks for your time....
PSSS....
I got my unlock code from AT&T some time ago but the code is 16 digits long and code only takes 8 digits, and of course to hear AT&T tell it, " I simply must not putting the code in correctly"...lmao

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