Microphone Problem on N Preview - Nexus 6 Q&A, Help & Troubleshooting

So I've had multiple calls this morning come into my phone where the microphone doesn't appear to be working, even via Bluetooth. Got a call from my boss earlier and the phone wasn't picking up anything I said. After a reset I was able to make a call and could be heard on the other side, then switched to a BT headset and was still working. Cut to an hour later and I take an incoming phone call while on BT in my car and the same thing happened, it was like I was on mute. Has anyone else run into a similar issue on their N6 or on the N Preview???

BaumerS4 said:
So I've had multiple calls this morning come into my phone where the microphone doesn't appear to be working, even via Bluetooth. Got a call from my boss earlier and the phone wasn't picking up anything I said. After a reset I was able to make a call and could be heard on the other side, then switched to a BT headset and was still working. Cut to an hour later and I take an incoming phone call while on BT in my car and the same thing happened, it was like I was on mute. Has anyone else run into a similar issue on their N6 or on the N Preview???
Click to expand...
Click to collapse
I am having the same issue. People can't hear me what so ever. Will probably have to flash back to M.

g33k3r said:
I am having the same issue. People can't hear me what so ever. Will probably have to flash back to M.
Click to expand...
Click to collapse
I'm on Sprint and having this problem. You?

BaumerS4 said:
I'm on Sprint and having this problem. You?
Click to expand...
Click to collapse
I am on AT&T though I just tried something and it may have fixed it. I downloaded Hangout Dialer to see if making a call on my phone via Google Voice would work. When I called someone, a little popup on the bottom came up and it said, your microphone is disabled, with a button that said enable. I clicked that and now it seems to be working. Not sure how the microphone was disabled.

g33k3r said:
I am having the same issue. People can't hear me what so ever. Will probably have to flash back to M.
Click to expand...
Click to collapse
g33k3r said:
I am on AT&T though I just tried something and it may have fixed it. I downloaded Hangout Dialer to see if making a call on my phone via Google Voice would work. When I called someone, a little popup on the bottom came up and it said, your microphone is disabled, with a button that said enable. I clicked that and now it seems to be working. Not sure how the microphone was disabled.
Click to expand...
Click to collapse
Thanks for the heads up, I tried that and Hangouts said the same thing. I wonder if it is going to keep turning the mic off or if this is a permanent fix.

BaumerS4 said:
Thanks for the heads up, I tried that and Hangouts said the same thing. I wonder if it is going to keep turning the mic off or if this is a permanent fix.
Click to expand...
Click to collapse
I will probably do a bit more testing on it, but luckily I found out a workaround. I assume that "fixed" your issue as well?

g33k3r said:
I will probably do a bit more testing on it, but luckily I found out a workaround. I assume that "fixed" your issue as well?
Click to expand...
Click to collapse
The Hangouts Dialer fix only seems to be temporary, as the mic gets disabled every few hours still. It's not a major problem for making calls, because I can use the Hangouts dialer and it lets me know if I need to enable it. Doesn't work as well though for incoming calls because I don't have a chance to enable it, so it's kind of a crapshoot if it's going to be working or not.

BaumerS4 said:
The Hangouts Dialer fix only seems to be temporary, as the mic gets disabled every few hours still. It's not a major problem for making calls, because I can use the Hangouts dialer and it lets me know if I need to enable it. Doesn't work as well though for incoming calls because I don't have a chance to enable it, so it's kind of a crapshoot if it's going to be working or not.
Click to expand...
Click to collapse
Yea, Same thing happened to me just this morning. Luckily I already knew how to fix it.

exact same here....just started out of the blue this morning. rebooted, tried bluetooth etc, nothing worked..... I turned on my 6 to try calling myself via hangouts, and lo and behold a message: 'enable mic' I came to this thread via a goog search on how to enable the mic....Ive never seen a setting for that ever before! Anyway, the hangout process worked so far

How did you flash? Ota or syste.img?
When I came to the N preview..i wiped system, data,cache and dalvik cache. Then i flashed the N system.img, a modified boot.img and SU. I haven't had any of the problems that some are reporting with N. So I'm wondering what is the main difference between install methods.

Related

[BUG] DamageControl 2.05

I would have added this to the thread, but it would get lost in the endless amount of posts that come per minute. Disabling SD Card Notifications does not disable them, enabling and disabling again does not disable it either. Even with the volume completely off when you plug in the phone to charge it notifies you via ringtone. Very annoying
If this is how you're doing it, maybe you should keep the first post update with verified bugs and there fixes (if there is one) as they are reported. This way damaged' thread will be less cluttered and people won't have to wade through hundreds of pages of posts to find something.
good idea but don't forget... SEARCH = WADE RELIEF
Mine works just fine. I dont get a ringtone when I plug my phone in and the volume is off...
Im sorry, but my trackball is still intermitent. I thought it was supposed to be fixed?
And my broswer hangs on the last leg, even though the page is fully loaded, I have to press stop.
?
mountaindont said:
Im sorry, but my trackball is still intermitent. I thought it was supposed to be fixed?
And my broswer hangs on the last leg, even though the page is fully loaded, I have to press stop.
?
Click to expand...
Click to collapse
You sure its not working. Its light sensitive so that may be the case.
david279 said:
You sure its not working. Its light sensitive so that may be the case.
Click to expand...
Click to collapse
Its light sensitive? Hm...didnt know that. Could very well be my issue, is there a way to turn it off? I liked in 1.5 how it came on by just moving it. Let me know my phone was responding and just....brought a sense of comfort I can never explain. I guess maybe being jealous over it whilst having the g1.
Another issue I am having is at the lock screen. Before this update if my phone was locked, you press the power key and then either swipe your screen down, or press menu to unlock. Now whenever I press menu, it unlocks but automatically pulls up the menu on the home screen. Not a huge issue and definitely not complaining, just wanted to let you know.
has anyone else had the issue where you answer an incoming call and there is no sound on your end or their end. and the only fix is to restart your phone?. it is very annoying. i found this in testing but it stopped. now its starting up again today
Bump
I know i annoy you all with my trackball b!tching, cause its no big deal to anyone else, but to me, I could live with all the original bugs if the trackball was constant.
Also, friendstream? I didnt see it in the rom, and cant find it, and idek if it works in damages latest release.
Total noob question, but the only reason im interested in friendstream is because, to be honest, idek what it IS. Link fb, ms, and twitter tkgether right?
I'm having trouble with VVM, when you call and vm answers it asks for the number your calling and the # and then says it doesn't recognize try again.......I tried google voice but it won't even go to VM at all......
wsucoug09 said:
Another issue I am having is at the lock screen. Before this update if my phone was locked, you press the power key and then either swipe your screen down, or press menu to unlock. Now whenever I press menu, it unlocks but automatically pulls up the menu on the home screen. Not a huge issue and definitely not complaining, just wanted to let you know.
Click to expand...
Click to collapse
I don't have this problem. How many people are experiencing this?
officer629 said:
I don't have this problem. How many people are experiencing this?
Click to expand...
Click to collapse
Just broswer lag and trackball for me. Could i reccomend a fresh wipe and flash?
Bump again:
Trackball light sensitivitt settings?
I just tested my voice mail and found something odd...
When I get my voice mail notification, I also get a text message saying "Android has sent you a Sprint Voice Message. Call 408-970-0000 to listen.
MMSN,
c645518a1548,V^aORG3gDHGY//CM"
Very weird and a little annoying.
Dont know why people are having issues with vvm. Mines worked perfect everytime. Fresh wipe and flash?
Bump AGAIN
You have my permission to flame me...after you help lol...
officer629 said:
I just tested my voice mail and found something odd...
When I get my voice mail notification, I also get a text message saying "Android has sent you a Sprint Voice Message. Call 408-970-0000 to listen.
MMSN,
c645518a1548,V^aORG3gDHGY//CM"
Very weird and a little annoying.
Click to expand...
Click to collapse
You can turn that off by disabling sms in settings......
officer629 said:
I don't have this problem. How many people are experiencing this?
Click to expand...
Click to collapse
I am. Re-flash and clear data in HTC settings didn't fix.
mountaindont said:
Dont know why people are having issues with vvm. Mines worked perfect everytime. Fresh wipe and flash?
Bump AGAIN
You have my permission to flame me...after you help lol...
Click to expand...
Click to collapse
It's not that it doesn't work, cause it works fine. Theres just this added text message that I never had before.
officer629 said:
It's not that it doesn't work, cause it works fine. Theres just this added text message that I never had before.
Click to expand...
Click to collapse
Oh! Lol, just disable sms notification. I apologize.
Bumpbumpbump
Mine still doesn't work tho...........

[Q] O4X mutes itself...sometimes

First, a HUGE thanks to this community, both the O4X and xda, as a whole. Can't tell you how many times the collective expertise here has saved my...
To my issue: on occasion, my phone mutes itself. The onscreen display doesn't show my end as being muted (pressing and repressing does nothing). I end up having to end the call and call again, which is a pain after being on hold for 20 minutes.
I can find no rhyme or reason for this behavior either. Most of the time it's on outgoing calls, but happens on incoming also. Happens across networks (VZW, AT&T) and with landlines (calling my bank). This has happened in the morning, afternoon and at night, though it doesn't happen in the middle of a call, only the beginning. Just seems to be random.
I've browsed through the 3845#*880#/hidden menu but didn't find any sort of relevant tests. If anyone has any thoughts and/or solutions as to what's going on, be happy to hear 'em.
Thanks
tadees said:
First, a HUGE thanks to this community, both the O4X and xda, as a whole. Can't tell you how many times the collective expertise here has saved my...
To my issue: on occasion, my phone mutes itself. The onscreen display doesn't show my end as being muted (pressing and repressing does nothing). I end up having to end the call and call again, which is a pain after being on hold for 20 minutes.
I can find no rhyme or reason for this behavior either. Most of the time it's on outgoing calls, but happens on incoming also. Happens across networks (VZW, AT&T) and with landlines (calling my bank). This has happened in the morning, afternoon and at night, though it doesn't happen in the middle of a call, only the beginning. Just seems to be random.
I've browsed through the 3845#*880#/hidden menu but didn't find any sort of relevant tests. If anyone has any thoughts and/or solutions as to what's going on, be happy to hear 'em.
Thanks
Click to expand...
Click to collapse
i had this issue, pinpointed it down to viber, for some reason. uninstalled it, and it works fine now. a workaround is, during the call, switch to speaker, then normal again, your mic should be working for a minute or so
Flying_Bear said:
i had this issue, pinpointed it down to viber, for some reason. uninstalled it, and it works fine now. a workaround is, during the call, switch to speaker, then normal again, your mic should be working for a minute or so
Click to expand...
Click to collapse
Thanks for the timely reply Flying_Bear.
I don't have Viber installed (assuming it's an app/service called Viber, not com.lge.viber or something). The sole reason I went root was to clean out the bevy of junk that comes preinstalled. Unfortunately, your work-around didn't work either. Just called my bank and switching between speaker and earpiece had no effect; the operator still couldn't hear me.
Any other guesses?
I did find this from another thread, reads like CM10 might do the trick, but I'd rather not go that route if possible. This seems to be a known, albeit infrequent, yet annoying issue.
tadees said:
Thanks for the timely reply Flying_Bear.
I don't have Viber installed (assuming it's an app/service called Viber, not com.lge.viber or something). The sole reason I went root was to clean out the bevy of junk that comes preinstalled. Unfortunately, your work-around didn't work either. Just called my bank and switching between speaker and earpiece had no effect; the operator still couldn't hear me.
Any other guesses?
I did find this from another thread, reads like CM10 might do the trick, but I'd rather not go that route if possible. This seems to be a known, albeit infrequent, yet annoying issue.
Click to expand...
Click to collapse
oh well, it seems that our problems, even though they have similar simptoms, aren't caused by the same thing. i can't give you much, except the standard factory reset / reflash .kdz advice. good luck!
Flying_Bear said:
i can't give you much, except the standard factory reset / reflash .kdz advice. good luck!
Click to expand...
Click to collapse
ah well, thanks for trying. :cheers:

Suddenly Can't answer calls on the Nexus 6

About 2 days ago I noticed when i receive a call, it rings but the screen is black. If i hit the power button it will wake the screen but it doesn't show I'm receiving a call except for the fact I lose LTE ( I'm on Verizon). I can also double tap the screen ( have the mod) and it will wake but still nothing. Once the call is over it will show a missed call in the status bar. I'm rooted but on 5.0.1 stock. Was working fine until a few days ago. Anyone else?
Are you using Lux? If so, uninstall it. Problem solved. If not, then I'm not sure what to tell you.
KB112 said:
Are you using Lux? If so, uninstall it. Problem solved. If not, then I'm not sure what to tell you.
Click to expand...
Click to collapse
No, not using Lux. Starting to piss me off. Just shows up out of the blue and haven't really installed any new programs in a while.
Well I'm still having the problem but i have found if I can wake the screen and then hit the phone icon, one of the options it gives me is to "return to call in progress" and if I hit that it gives me the option to answer the call. This sucks.
Any chance you've got something covering or blocking the ambient light sensor? When my screen got cracked, there was a fissure that went directly over the sensor, and I had the same problem you're having. Maybe some dust under a screen protector?
chemguru said:
Any chance you've got something covering or blocking the ambient light sensor? When my screen got cracked, there was a fissure that went directly over the sensor, and I had the same problem you're having. Maybe some dust under a screen protector?
Click to expand...
Click to collapse
That was a great idea but still didn't work. I took the screen protector off and still the same thing. I might try a custom rom but I think it's time to sell. I love big phones and I do like this phone but it may be a tad too big for me. Might put it on Craigslist but the hicks in my area don't understand what "Nexus" is or "price is firm"...."will you take $150 for that there phone?"
alnova1 said:
Well I'm still having the problem but i have found if I can wake the screen and then hit the phone icon, one of the options it gives me is to "return to call in progress" and if I hit that it gives me the option to answer the call. This sucks.
Click to expand...
Click to collapse
Do you have your phone number integrated with Google Voice? If so you might want to double check your Google Voice integration settings as I know they have that caller ID that lets it ring to voice mail and you can decide if you want to take the call after they start to leave a message
Google just did some changes with Hangouts this week that nerfd Messenger and Google Voice for me
Post here in the Q&A section is forthcoming but in the mean time you can check out my post on the Google forums about what their changes broke HERE
If you are looking to try a ROM check out Clean ROM - link is in my signature below
SP_Kenny said:
Do you have your phone number integrated with Google Voice? If so you might want to double check your Google Voice integration settings as I know they have that caller ID that lets it ring to voice mail and you can decide if you want to take the call after they start to leave a message
Google just did some changes with Hangouts this week that nerfd Messenger and Google Voice for me
Post here in the Q&A section is forthcoming but in the mean time you can check out my post on the Google forums about what their changes broke HERE
If you are looking to try a ROM check out Clean ROM - link is in my signature below
Click to expand...
Click to collapse
I do use my google voice number but I don't have it setup like you were talking about. It rings directly to my phone. I checked my setting and they are the same. I tired using hangouts for my voice text messages but found that a lot of the time it wouldn't notify me that I had received a message so I went back to the Voice app. I'm just stumped. I my give the Clean Rom a shot. Do you know if it works well with Verizon? Seen some people saying they were having a few problems with some of the roms on Verizon. Thanks for the input.
alnova1 said:
I do use my google voice number but I don't have it setup like you were talking about. It rings directly to my phone. I checked my setting and they are the same. I tired using hangouts for my voice text messages but found that a lot of the time it wouldn't notify me that I had received a message so I went back to the Voice app. I'm just stumped. I my give the Clean Rom a shot. Do you know if it works well with Verizon? Seen some people saying they were having a few problems with some of the roms on Verizon. Thanks for the input.
Click to expand...
Click to collapse
Clean ROM is a striped down and tweaked stock rom so it doesn't have some of the issues the ASOP roms do. I had to look through a few pages from about page 18 on, as that is when he announced CR was no longer in beta and released the 1.1 rom. Saw more t-mob, at&t and sprint peeps in there but at least 1 person on verizon reported in all was good and tether is supposed to be working
SP_Kenny said:
Clean ROM is a striped down and tweaked stock rom so it doesn't have some of the issues the ASOP roms do. I had to look through a few pages from about page 18 on, as that is when he announced CR was no longer in beta and released the 1.1 rom. Saw more t-mob, at&t and sprint peeps in there but at least 1 person on verizon reported in all was good and tether is supposed to be working
Click to expand...
Click to collapse
I just installed it and it seems to have fixed my problem for answering calls. Have no idea what was wrong before on the original rom. Seems to be running nicely and Verizon is working fine it seems like. Thanks for the recommendation.
Nice!! :highfive:
If you could please chime in on the clean rom thread so others see that a verizon user is up and running on it as I had seen way more peeps on the other 3 carriers there
SP_Kenny said:
Nice!! :highfive:
If you could please chime in on the clean rom thread so others see that a verizon user is up and running on it as I had seen way more peeps on the other 3 carriers there
Click to expand...
Click to collapse
I definitely will as soon as I head out and do a little testing on it.
I had this exact problem with my wife's Nexus 6 but mine was functioning fine. Turns out that under SETTINGS - SOUND & NOTIFICATION - APP NOTIFICATION she had the Goggle Dialer blocked.
Have the exact problem outlined by the original thread starter, scour a few webpages with different sort of solution.... nothing works!
My solution: Simple, just uninstall the Phone app updates, voila, all back to normal.
Hope it'll help someone.

Microphone only works during calls

Good afternoon,
I have had a Nokia 8 for a few weeks now and have now found that my microphone only works during calls. While I'm on the phone everything works normally but in all other apps nothing happens, e.g. in Whatsapp you only hear a short crack when you hear a voice message and then nothing, although you have said something (see attachment), also other apps that use the microphone like the Google Home App or a guitar vocal app don't work. Of course the permissions are set correctly for all apps but apparently this has no effect (see attachment). I've already written with Nokia Support, but after 14 mails about permissions, emptying caches and doing softresets they couldn't help me. Finally I was told to wait for the next Android update and hope that my problem was fixed there, or I should send my phone back to the dealer. My hope now is that one of you has an idea what could be the cause of the problem.
Thank you for your time!
- Joeigel
Attachments:
picload.org/view/dclcpodg/screenshot_20181201-165257.png.html
picload.org/view/dclcpodr/screenshot_20181201-165237.png.html
Audio Message from Whatsapp:
instaud.io/30ZI
Hello to everyone there,
I have next problem on my Nokia 8:
When somebody calls me or when I call someone on viber, I turn on speakers and other side can't hear me. Also when I put it on video call the same issue conitnuous to take. Regular GSM calls or viber VoIp calls works great as well as video calls with headphones.
I open ticket to a viber about this problem, and they told me I need to contact my manufacturer.
Yesterday I installed an Android pie from beta labs, but the problem still exists. How do you think the problem is hardware?
ratola said:
Hello to everyone there,
I have next problem on my Nokia 8:
When somebody calls me or when I call someone on viber, I turn on speakers and other side can't hear me. Also when I put it on video call the same issue conitnuous to take. Regular GSM calls or viber VoIp calls works great as well as video calls with headphones.
I open ticket to a viber about this problem, and they told me I need to contact my manufacturer.
Yesterday I installed an Android pie from beta labs, but the problem still exists. How do you think the problem is hardware?
Click to expand...
Click to collapse
Hi ratola,
you can dial *#*#372733#*#* for a hidden FQC test menu, here you can test each mic seperated, i guess in your case it's the second mic in the top-speaker.
- Joeigel
Joeigel27 said:
Good afternoon,
I have had a Nokia 8 for a few weeks now and have now found that my microphone only works during calls. While I'm on the phone everything works normally but in all other apps nothing happens, e.g. in Whatsapp you only hear a short crack when you hear a voice message and then nothing, although you have said something (see attachment), also other apps that use the microphone like the Google Home App or a guitar vocal app don't work. Of course the permissions are set correctly for all apps but apparently this has no effect (see attachment). I've already written with Nokia Support, but after 14 mails about permissions, emptying caches and doing softresets they couldn't help me. Finally I was told to wait for the next Android update and hope that my problem was fixed there, or I should send my phone back to the dealer. My hope now is that one of you has an idea what could be the cause of the problem.
Thank you for your time!
- Joeigel
Attachments:
picload.org/view/dclcpodg/screenshot_20181201-165257.png.html
picload.org/view/dclcpodr/screenshot_20181201-165237.png.html
Audio Message from Whatsapp:
instaud.io/30ZI
Click to expand...
Click to collapse
Hi Joeigel, unfortunately I have the same issue (and story regarding contacting support). The only way I can make calls via for instance WhatsApp is by using a handfree headset, or setting it to speaker-mode.
Waiting for the Android 9 release, if this isn't fixed with it, I'll send it in for warranty.
I do have another issue with the phone, and that's when I unlock my phone using the fingerprint scanner, 1 out of 4 times or so, the phone enables split screenmode. Do you (or someone else here) have similar experiences. It's quite annoying.
Update: Installed Pie, and no improvement. Issues still persists. Returning the phone today.
Sorry for the late response, my phone is also on it's way back to GB...
Joeigel27 said:
Sorry for the late response, my phone is also on it's way back to GB...
Click to expand...
Click to collapse
Ok, just got an update from the repair-center, they replaced a part and it should work OK now. Curious to see what they did and if it's resolved. Have to wait until it's shipped back. But keep us also posted about your progress
Off-topic: another issue I sometimes experience is when I unlock my phone with fingerprint, it sometimes switches automatically to the split-screen mode. It happens quite often and it's a bit annoying. Did you experience something similar with your Nokia?
odyon said:
Ok, just got an update from the repair-center, they replaced a part and it should work OK now. Curious to see what they did and if it's resolved. Have to wait until it's shipped back. But keep us also posted about your progress
Off-topic: another issue I sometimes experience is when I unlock my phone with fingerprint, it sometimes switches automatically to the split-screen mode. It happens quite often and it's a bit annoying. Did you experience something similar with your Nokia?
Click to expand...
Click to collapse
I didn't experienced something like this. Did they send it back to you yet? Maybe they fixed both... ^^'
Microphone issue here too.
Internal mic on front facing camera is the culprit. I noticed a few weeks back that my 'ok google' hotwords were no longer working. This became a problem after I installed the december security patch. I rolled back to the november security patch and this did temporarily fix the issue, after I had gone through the initial setup of the phone, my 'ok google' hotwords worked, until i went to use the camera to see if the issue still existed... unfortunately it does. Contemplating rolling back to july to see if the issue is resolved, or trying to move forward and installing pie.
nagesco said:
Microphone issue here too.
Internal mic on front facing camera is the culprit. I noticed a few weeks back that my 'ok google' hotwords were no longer working. This became a problem after I installed the december security patch. I rolled back to the november security patch and this did temporarily fix the issue, after I had gone through the initial setup of the phone, my 'ok google' hotwords worked, until i went to use the camera to see if the issue still existed... unfortunately it does. Contemplating rolling back to july to see if the issue is resolved, or trying to move forward and installing pie.
Click to expand...
Click to collapse
Could any up or downgrade fix it?
Joeigel27 said:
Could any up or downgrade fix it?
Click to expand...
Click to collapse
I've tried going up or down, I have oreo and pie on each of my A/B partitions and it does nothing. When i downgraded to oreo it worked for awhile but updating the google app or some sort of background service broke it again. Its definately mic 3 that has a fault, it has background interference noise when i do the test, it also occurs when recording video with the front facing mic on camera, the problem with the mic never goes away, after up/downgrading, I can't say whether this is related since it works prior to updating. rolling back/disabling doesn't solve the problem for the apps. Microphone/earpiece holes are clean and undamaged.
nagesco said:
I've tried going up or down, I have oreo and pie on each of my A/B partitions and it does nothing. When i downgraded to oreo it worked for awhile but updating the google app or some sort of background service broke it again. Its definately mic 3 that has a fault, it has background interference noise when i do the test, it also occurs when recording video with the front facing mic on camera, the problem with the mic never goes away, after up/downgrading, I can't say whether this is related since it works prior to updating. rolling back/disabling doesn't solve the problem for the apps. Microphone/earpiece holes are clean and undamaged.
Click to expand...
Click to collapse
After further testing of this issue, the 'OK Google' issue is still present, if I want to ask google assistant 'ok google' the microphone barely picks up anything or even my question, practically screaming into the microphone is the only way to activate it, this matches with the results on my google activity, listening to my recordings of my queries shows evidence that the microphone sensitivity is way too low.
HOWEVER, when using google assistant by means of pressing the microphone and then asking the question, the result is clear and understandable and doesn't suffer from volume issues, I can't pinpoint if this is an issue with the Nokia specifically, it is not a problem with any other application that uses the microphone.
Having the same issue with Mic 3. It means I can't use it in speakerphone mode during calls or in Skype. It doesn't prevent me from using the Google assistant though.
My smartphone was sent in and repaired (complete motorboard replaced). During the time it was gone Android 9 came out, so I'm not sure if it was the repair or the software update.
But it works again without any problems
Kind regards
Joeigel

DTMF tones not working in calls

Anyone had this problem? The setting is toggled in the menu, it makes a noise on key press, but the call recipient doesn't seem to receive it.
Had this problem with my last handset (P20 Pro), and now realise I have the same issue again.
I will contact Pixel support tomorrow when they're open again, and currently on a slow web chat with Vodafone.
Just tried a few things, appears that they do work on ear piece, but not when on loudspeaker. Vodafone suggests the phone is faulty. I'll speak to Pixel support tomorrow.
If anyone has a few minutes spare, could you see if you have an issue with this?
mushtafa said:
Just tried a few things, appears that they do work on ear piece, but not when on loudspeaker. Vodafone suggests the phone is faulty. I'll speak to Pixel support tomorrow.
If anyone has a few minutes spare, could you see if you have an issue with this?
Click to expand...
Click to collapse
Has the same issue and came up with the same results. Speakerphone caused it to fail. I think the tone is being heard and picked up at the same time maybe. Switching to ear piece solved it.
Seems a very odd 'bug'. Wonder if there is a fix for it?
Used the Pixel support chat thing today.
I was told to force stop the phone app, uninstall all updates, and clear the cache from the app.
Install update for Phone app from Play Store, reboot phone and test.
Tried it twice and working at the moment.
Might help someone out.
After having this issue for over a year, I finally found a (so far) permanent fix. Update/change your APN settings on the phone. I am a T-Mobile customer so I went to the site to get the correct settings. I added a new one and everything has been going well.
I'd tried every fix I could find via googling, but nothing stuck longer than a day. It's been over a week and I'm still working. I hope this helps someone because this was the worst issue to have in this current video meeting era.

Categories

Resources