Hi all!
My phone got water damaged (a little bit, the back cover wasn't properly put) and the phone now turns on only in safe-mode, even if I reboot, pull the battery or do a factory reset. My volume-down key doesn't work now, if that could be the problem.
Does anyone know what I could do?
Thank you
Mine was doing the exact same thing, except my volume-down key acted as if it was being pressed down constantly. I spilled water on it while on a cruise and it wasn't the same. My phone would constantly mute and the volume overlay was constantly visible on the screen. I had the safe-mode on reboot several times, I'm assuming holding the volume-down during boot is what activates it.
My fix was pretty brutal, I popped the volume button off with a thumb tack, then uses tweezers to rip the volume ribbon cable out of the phone. I now have to go into the settings menu to adjust volume, but at least the phone is usable. My hunch is that water damaged the ribbon cable via the volume button.
The actual fix would be to replace the frame/back housing bezel for the phone. It's only about $8 on Amazon (http://amzn.com/B00K458DUK), however it requires removing the screen. My phone has been dropped a few times so I'm worried the screen won't survive a transplant. A replacement screen is $150, so I've just been dealing with no volume control for now.
I see... thanks for your input! I'm guessing mine is having the same problem. I'm not comfortable doing the brutal fix myself, but I don't know where I could take it around here to get it fixed.
Related
Hey all
I disassembled my Touch Diamond to see if there was a bad solder on the mini usb (It would only charge if the cable was held in a certain way.)
I couldn't see anything wrong so I put it back together, but now the screen (The keys also dont light up) doesnt come on? But the phone seems to boot up fine, if I leave it for a while and I press the power button, it'll give me the sound to shut down.
I've also noticed if I press the volume keys, the screens lights up very slightly.
Any ideas?
I've disassembled and reassembled it a couple of times now, cant seem to find the fault.
Violater said:
Hey all
I disassembled my Touch Diamond to see if there was a bad solder on the mini usb (It would only charge if the cable was held in a certain way.)
I couldn't see anything wrong so I put it back together, but now the screen (The keys also dont light up) doesnt come on? But the phone seems to boot up fine, if I leave it for a while and I press the power button, it'll give me the sound to shut down.
I've also noticed if I press the volume keys, the screens lights up very slightly.
Any ideas?
I've disassembled and reassembled it a couple of times now, cant seem to find the fault.
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Click to collapse
OOPS!
Try inspecting the ribbon cable that connects the lcd screen and digitizer to the main board. You may have unhooked it somehow or possibly damaged it.
mr.horndoctor said:
OOPS!
Try inspecting the ribbon cable that connects the lcd screen and digitizer to the main board. You may have unhooked it somehow or possibly damaged it.
Click to expand...
Click to collapse
I've checked it, there doesnt seem to be any damage, and it appears to be connected correctly
Violater said:
I've checked it, there doesnt seem to be any damage, and it appears to be connected correctly
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Click to collapse
You said earlier that if you push the volume keys it will sometimes light up...that sounds like a grounding problem. Check and make sure something around the power button is not askew. Also, (and this may sound stupid but trust me on this) don't tighten the screws down too tight. It messes with the d-pad.
mr.horndoctor said:
You said earlier that if you push the volume keys it will sometimes light up...that sounds like a grounding problem. Check and make sure something around the power button is not askew. Also, (and this may sound stupid but trust me on this) don't tighten the screws down too tight. It messes with the d-pad.
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Click to collapse
Hey
Thanks again for taking the time again to reply.
Opened her up again a couple of time, still no luck.
I've tried various screws at different levels of tightness, still nothing.
I wish I knew what to tell you to try but I don't.
I guess take it in for repair so they can diagnose what the problem is.
My sons captivate has a problem where the hardware thinks that the power button is randomly being pressed when it isnt. I determined that it wasnt the outer shell by dismantling his phone and putting the battery in and it came right on without the button having been pressed.
I just flooded the switch with isopropyl alcohol which ended up cleaning it up so now it works.
My baby boy decided to drop my motorola razr i into the toilet. After drying the phone with a cloth, initially the phone seemed fine. After about 20 mins the phone has a couple of problems.
The Lock button (and Volumn Up button) are starting the camera when pressed.
I tried rebooting (by pressing the Lock button + volume down together)....but the problem still exists.
I have tried the 'dry in a bowl of rice'....btw will that still work (its been a couple of days since the toilet incident)
Is it repairable?
thanks
Kashim (in the UK)
Well, the usual rule of thumb for devices dropped in water is to remove the battery as soon as possible to avoid corrosion build up... the voltage present while the battery is still in place accelerates oxidation thanks to the electrolysis effect induced by the introduced water... since this is not possible in our beloved Razri, the least that we can do is to attempt force turn off by pressing Vol+, Vol-, and Pwr keys all at the same time until the phone shuts down...
I know this is coming after the damage, but is good to keep it in mind. this would not remove all voltages inside the phone, but would reduce the areas where oxidation might form... I do not think the 'rice bowl' trick will have any effect after two days, but there's no harm in trying... I would try to open up the device and try to clean as much as possible any trace of liquid intrusion... there might be some internal shortage creating this problem you're experiencing, and might be removable if you manage to open the device...
Good luck!
Hi.
2 days ago, I accidentally water damaged my phone. Main entry point of water is through the earphone jack. At first, it's really messed up (overheating, power and volume button not working, safe mode, not booting up) but after 3 days it's working normally again except for two things:
LED color won't change from red
Power button is super sensitive (don't have to put pressure to lock/unlock phone)
I haven't tried bringing this to a service center (no time, ugh work) and was wondering if there is like a fix for this? Probably just needs to be dried out for a few more days?
Please advise thanks.
I fear, these problems can`t be undone. But if i were you, i would switch it off and put in a sealed bag with rice for at least 24h. If it then does not work, it`s gone...
Hi All,
A few days ago the power button on my P20 Pro started to become faulty (running android 9.1.0.372). The button itself still clicks and does not appear to be stuck. However when it is pressed it does not lock the phone, instead after a few seconds it brings up the restart / power off option and then automatically resets (I assume due to the phone thinking that the power button has been held down for 10 seconds). When the phone then restarts, it is 50/50 whether it automatically starts the 10 second reset timer again, or if it will let me into the phone for a few seconds before triggering the restart again.
In attempts to troubleshoot, I downloaded a button teester app, but it did not register the power button when I pressed it in. I have since managed to factory reset the phone, booted in safe mode etc betwee the random restarts but none of these have solved the problem. I've looked on the forum / Google and can't find any mention of this issue for any other user. It looks like a hardware issue to me and to get the button replaced is £200...
Any Ideas? Thanks
p20prohelp said:
I downloaded a button teester app, but it did not register the power button when I pressed it in.
Click to expand...
Click to collapse
When it feels like a hardware issue and acts like a hardware issue - it's a hardware issue.
arty_a said:
When it feels like a hardware issue and acts like a hardware issue - it's a hardware issue.
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Click to collapse
I feared as much, I have ordered some replacement parts to see if it is fixable
For anyone picking up this thread with a similar issue...
I fixed this a few days ago, ordered a new power flex cable (£2) and battery (£20). Heating the phone to soften the adhesive was a nervous moment, and the inside of my P20 pro was different to the instructions I followed online... After removing the motherboard and through a bit of guesswork, I managed to unstick the old power cable and the metal casing that sits between it and the physical buttons. When reinstalling the new cable, I popped the power and volume buttons out to ensure the correct alignment of the casing and the cable.
The old battery was really stuck to the phone and took a lot of pressure to lever out. Overall, managed to install the two new parts and for good measure, android 10 got pushed to the phone the day after! So it feels like a brand new phone now