Stuck in boot loop, but need to backup files! - Galaxy Note5 Q&A, Help & Troubleshooting

So my phone fell from a very high height and the LCD screen is broken. When I try to turn it on, the led does the blue light that typically means that its booting. It will sit like this for hours until it dies. Since the LCD is broken, I can not tell what it is doing or where it is getting hung up. When the phone is off and plugged into my computer, the computer recognizes it as a Samsung phone but it won't mount it. When the phone is trying to boot, it doesn't see the phone at all. Any suggestions or help?

Related

Small problem with my G1

So, I got the new HD2, and tried selling my g1, never did, so it just sat on the usb cable in the back of my computer, the other day I come to try and turn it on - nothing. No recovery, no bootloader, not even the blue light mode.
So I figure it might be a dead batterie, I have a backup which I know is charged, I put it in, boots to the g1 logo, then bootloops, so I pull the battery, then boot it again just to see if it will boot, it goes to the G1 screen, then the phone just shut off, and won't turn on, theres no LED when it's connected to the computer/wall, or anything, The phone was fine a week ago, any ideas on what could've happened? Thanks.

[HELP] Strange Soft Brick issue

Hello all,
I searched around, but didn't find anything quite like my issue so figured I'd create a new thread.
I work for a company that uses Galaxy Tabs for various purposes. One of our men brought back their VZW Galaxy Tab (SCH-i800) and it was in an infinite boot loop.
I went to recovery and attempted to do a full wipe. This did not work (partitions were all jacked up) so I couldn't get it fixed. I'm not sure if the guy tried to root the thing and broke it or what.
Anyway, I was attempting to root then fix the partitions (then was going to flash a stock unrooted rom) and ended up soft bricking it (Phone Icon -- /!\ -- Computer Icon). The issue I'm having is the only time that screen comes up is when the device is plugged into the wall. It turns on, then off, then on, then off. If I unplug the device, it shuts down with no way of bringing it back up. I've tried holding power for 5 minutes, the same amount of time with power + vol up and power + vol down. Plugging it into the computer's USB ports does not help either.
It's like the battery is drained but it won't charge when it's on the soft brick screen. I've had it plugged in to the wall for almost 6 hours now with no hope in sight. When it's plugged in, I feel heat on the back of the device like it would normally be charging. The AC adapter is also the standard warmth after a lengthy charge.
I was wondering if anybody has had similar issues with this device and if there is any way to correct it.
--- EDIT 8/10/2012 ---
Another thing of note is when the device is charging, I can power it down by holding power for a few seconds, but the Soft Brick screen pops back up almost immediately upon release of the button.
I cannot boot into recovery or the standard download mode even when it's plugged in.
As long as you can get the Phone ! PC screen, your'e good, because this screen IS as a download screen. Go to this screen and flash a known good ROM.
ableeker said:
As long as you can get the Phone ! PC screen, your'e good, because this screen IS as a download screen. Go to this screen and flash a known good ROM.
Click to expand...
Click to collapse
You must not have read the whole thing. Not a problem.
The only time I get the Phone ! PC screen is when it's plugged in to the wall. As soon as I unplug it, it goes away and the device won't start up no matter what I try.
When you connect the tab to the pc, is it recognized by Odin.
Sent from my GT-P1000
salahmed said:
When you connect the tab to the pc, is it recognized by Odin.
Sent from my GT-P1000
Click to expand...
Click to collapse
No... When the device is unplugged from the wall it is shut down and won't boot back to the download screen, recovery, nothing. It doesn't turn on. There are occasions where the download screen stays up but it appears to just be frozen. The computer doesn't recognize it and neither does Odin.
I left it plugged in when I left work on Friday... Going to see if charging for the weekend does anything.
MaskedDriver said:
No... When the device is unplugged from the wall it is shut down and won't boot back to the download screen, recovery, nothing. It doesn't turn on. There are occasions where the download screen stays up but it appears to just be frozen. The computer doesn't recognize it and neither does Odin.
I left it plugged in when I left work on Friday... Going to see if charging for the weekend does anything.
Click to expand...
Click to collapse
No dice.. still jacked.
I determined the following scenarios may have happened:
1) The battery died (bad battery) during a software update and messed up the partitions
2) The battery died (bad battery) while he attempted to (unauthorized) root or flash the device, messing up the partitions.
The only thing I'm sure of is the battery is fried so any kind of hacking I can do to the device are for naught. I was able to get it to connect to Odin this morning for about 3 minutes (after having it plugged in to the wall all weekend). During the flash it shut down again bricking it even worse. Now the device won't turn on when plugged in to the wall.
Thanks for the suggestions and help. I'm calling this a lost cause at this point. We're just swapping out the device for a new one. Once that's complete, I may tear the device down and try to do a reset on the main board to see if that does anything, though I doubt that's the case.
Right I had exactly the same problem as you (exactly the same symptoms) but I have now fixed my tablet.
Like you I got to the point where the Tablet had enough charge to actually unplug it and connect it to my PC where I then tried to flash a stock ROM using Odin. About three quarters of the way through flashing the stock ROM the tablet died, disconnected from Odin and I got a message in the task list in Odin advising me that the process had failed. Even weirder my PC did an emergency shut down and restarted in safe mode.
Anyway I tried it again but when I started my machine, once I'd logged onto my desktop I started up Odin as quickly as possibly, selected the .tar file and pressed start as quickly as possible....it worked and my tablet was flashed with a stock ROM. However my battery was still pretty much dead and the first time of charging once it had been flashed with the ROM took about 24hrs plugged in at a mains charger for the battery to reach 100%.
My point is persevere with it and you will fix it. I was at the point where I was about to send it off to be un-bricked but obviously I'm glad I didn't now.
It is a ***** of a brick though, this 'coma brick'.
I've been having these same issue with my friends i800 galaxy tab. Can you chime in and offer some advice?
Sent from my Galaxy Nexus using Tapatalk 2
same problem-solved
I was having the exact same issue. the device screen was completely black when plugged into the computer. I was just about to give up when, all of a sudden the device went to the boot error screen while plugged into my computer. Apparently, it must remain plugged into the computer for about 20-30 minutes. Once this screen appeared, I ran the Heimdall one-click unbrick utility, and like magic, my galaxy tab was working again. Give it a try, and good luck.
MaskedDriver said:
Hello all,
I searched around, but didn't find anything quite like my issue so figured I'd create a new thread.
I work for a company that uses Galaxy Tabs for various purposes. One of our men brought back their VZW Galaxy Tab (SCH-i800) and it was in an infinite boot loop.
I went to recovery and attempted to do a full wipe. This did not work (partitions were all jacked up) so I couldn't get it fixed. I'm not sure if the guy tried to root the thing and broke it or what.
Anyway, I was attempting to root then fix the partitions (then was going to flash a stock unrooted rom) and ended up soft bricking it (Phone Icon -- /!\ -- Computer Icon). The issue I'm having is the only time that screen comes up is when the device is plugged into the wall. It turns on, then off, then on, then off. If I unplug the device, it shuts down with no way of bringing it back up. I've tried holding power for 5 minutes, the same amount of time with power + vol up and power + vol down. Plugging it into the computer's USB ports does not help either.
It's like the battery is drained but it won't charge when it's on the soft brick screen. I've had it plugged in to the wall for almost 6 hours now with no hope in sight. When it's plugged in, I feel heat on the back of the device like it would normally be charging. The AC adapter is also the standard warmth after a lengthy charge.
I was wondering if anybody has had similar issues with this device and if there is any way to correct it.
--- EDIT 8/10/2012 ---
Another thing of note is when the device is charging, I can power it down by holding power for a few seconds, but the Soft Brick screen pops back up almost immediately upon release of the button.
I cannot boot into recovery or the standard download mode even when it's plugged in.
Click to expand...
Click to collapse
I am having this issue with my sch-i800.... phone /!\ pc screen only when plugged into the wall, and no recognition of it on the pc. Any way of fixing it?

[Q] what exactly is going on? phone not turning on

Hello everyone,
So I am new to XDA forums and I have a few questions about the HTC Vivid. I just recently purchased a phone for cheap just to practice doing how to root and do certain task on phones. When I purchased the phone I knew that the phone was not working properly. When I tried to turn on the phone nothing happen but I saw that the screen did light up in a black screen. I took the battery out and checked the battery and the connection to the battery on the phone everything seems fined. When I put the battery back in and tried to turn it on nothing happened. Think it might just be a dead battery I charged it all night. While changing I noticed the phone led light was not constant it kept blinking and a screen showed up real quick and it looked like it booted into recovery real quick and shut off. It kept doing this by itself for a while. (Cycling) Then it finally booted into the white boot screen with the HTC Logo. I thought the phone was finally going to work but nothing happened it continued the cycling process again for a while. Thinking there was a possibility of fixing the phone I connected it with my PC and using both Windows and Linux. When I connected it with Linux (Ubuntu) nothing seems to happen. When I connected it with Windows it does the same thing as if i charged it. The orange led light blinks a couple times and then becomes solid for a bit and blinks again life it was Morse code. This time I see a black screen lighting up more and boots fewer times booting into recovery. I think it booting into recovery because I remember the CWM. Through all this process while connected with my computer I see that it is attempting to connect with my computer but then shut off. After approximately 8-10 minutes of cycling i get the white screen with the HTC logo again and then the cycle happens again.
My question is what is the problem with the phone? A few things that pop into my mind is probably just the battery is fried, the microusb is bad, or something went wrong during the process of flashing something onto the phone. I was very detailed about the problem and what I noticed because like I said I purchased this phone only to learn how to root and do other various things on a phone. Is the phone salvageable? I will post a video later if my detailed description didn't make sense or you just have to see it happening.
Wire tap said:
Hello everyone,
So I am new to XDA forums and I have a few questions about the HTC Vivid. I just recently purchased a phone for cheap just to practice doing how to root and do certain task on phones. When I purchased the phone I knew that the phone was not working properly. When I tried to turn on the phone nothing happen but I saw that the screen did light up in a black screen. I took the battery out and checked the battery and the connection to the battery on the phone everything seems fined. When I put the battery back in and tried to turn it on nothing happened. Think it might just be a dead battery I charged it all night. While changing I noticed the phone led light was not constant it kept blinking and a screen showed up real quick and it looked like it booted into recovery real quick and shut off. It kept doing this by itself for a while. (Cycling) Then it finally booted into the white boot screen with the HTC Logo. I thought the phone was finally going to work but nothing happened it continued the cycling process again for a while. Thinking there was a possibility of fixing the phone I connected it with my PC and using both Windows and Linux. When I connected it with Linux (Ubuntu) nothing seems to happen. When I connected it with Windows it does the same thing as if i charged it. The orange led light blinks a couple times and then becomes solid for a bit and blinks again life it was Morse code. This time I see a black screen lighting up more and boots fewer times booting into recovery. I think it booting into recovery because I remember the CWM. Through all this process while connected with my computer I see that it is attempting to connect with my computer but then shut off. After approximately 8-10 minutes of cycling i get the white screen with the HTC logo again and then the cycle happens again.
My question is what is the problem with the phone? A few things that pop into my mind is probably just the battery is fried, the microusb is bad, or something went wrong during the process of flashing something onto the phone. I was very detailed about the problem and what I noticed because like I said I purchased this phone only to learn how to root and do other various things on a phone. Is the phone salvageable? I will post a video later if my detailed description didn't make sense or you just have to see it happening.
Click to expand...
Click to collapse
OK, first thing to do is to charge the battery in an external charger. That is the *only* way to eliminate the battery as a problem. If the phone wont boot with a fully charged battery, see if it will boot into recovery mode. If you can't do that, it is quite possibly dead.

[5803] Red Led of Death

Yesterday I went to the pool and took a few pictures underwater. The pressure sensor test showed no sign of a faulty waterproofing (did it right before dipping the phone), and I actually used it in the water many times. When I got out of the pool, the phone, with 70% battery, was turned off. I dried the phone and checked all the flaps, no problems detected. Flaps were in their right place and no sign of water could be detected inside.
When I turned it on, as soon as it booted into android it said "turning off..." and immediately switched itself off. I let it rest for a while, and noticed it then started booting up and turning itself off, in a loop. No hardware key combination seemed to be able to prevent this.
As soon as I got home, the phone was dead. I plugged it in the wall charger and the infamous 3 blinks of the red led appeared. I tried to charge it with everything I've got in the house, and from totally unresponsive I got to the point where the phone shows the sony boot logo, and then reboots.
Pushing the yellow reset button gets me 3 rapid vibrations, but then the phone keeps booting the sony logo and rebooting, in a loop
The water damage indicators are clean, I don't think water ever entered the phone but I still can't quite get my head around such a huge coincidence. Talk about occam's razor..
Do you have any suggestions? I'd prefer to solve it on my own than having to buy a substitute for the summer (I don't think Sony would repair it before August, knowing their timing)
Info
Pyres said:
Yesterday I went to the pool and took a few pictures underwater. The pressure sensor test showed no sign of a faulty waterproofing (did it right before dipping the phone), and I actually used it in the water many times. When I got out of the pool, the phone, with 70% battery, was turned off. I dried the phone and checked all the flaps, no problems detected. Flaps were in their right place and no sign of water could be detected inside.
When I turned it on, as soon as it booted into android it said "turning off..." and immediately switched itself off. I let it rest for a while, and noticed it then started booting up and turning itself off, in a loop. No hardware key combination seemed to be able to prevent this.
As soon as I got home, the phone was dead. I plugged it in the wall charger and the infamous 3 blinks of the red led appeared. I tried to charge it with everything I've got in the house, and from totally unresponsive I got to the point where the phone shows the sony boot logo, and then reboots.
Pushing the yellow reset button gets me 3 rapid vibrations, but then the phone keeps booting the sony logo and rebooting, in a loop
The water damage indicators are clean, I don't think water ever entered the phone but I still can't quite get my head around such a huge coincidence. Talk about occam's razor..
Do you have any suggestions? I'd prefer to solve it on my own than having to buy a substitute for the summer (I don't think Sony would repair it before August, knowing their timing)
Click to expand...
Click to collapse
is it root? unlock bootloader?
which firmware version?
what you get when connect to computer?
does flash tool or PCC detect it?
give more info for better solution
:good:
root with locked bootloader, fw 23.1.A.1.28 debloated by serajr, the phone is dead, I can't access the recovery and when connected to PC it doesn't get recognized.
The flash randomly flashes red or red+green+red, if I press the volumeUP button the led becomes blue (but still won't get detected by PC Companion, FlashTool for PC (Emma), Sony Bridge or FlashTool for Mac.
As soon as I unplug the phone, the notification led shuts off, as if the phone has no charge whatsoever.
When plugged to the wall charger, the screen turns on and either shows a battery (screen size) with a red stripe on the bottom and the lightning in the corner, or it gives a little vibration and shows the xperia logo (it looks like it's booting up), then turns off and repeats it in a loop.

Accidentally pulled battery in download mode now can't get the phone to start.

I was in download mode connected through usb and accidently pulled the battery out, now the phone won't boot at all. It doesn't even show the samsung screen. Buttons do absolutely nothing, can't boot into recovery mode. Only when I connect through usb to the computer or charger, a little vibration goes off and the loader screen that shows right before going into the green battery charge mode shows up and stays. The phone is absolutely unresponsive at this point. When I disconnect the charger thee preload screen stays on and only taking out the battery completely turns it off. The usb won't recognize it, can't use adb or odin. Please help.

Categories

Resources