Help with portable storage? - Nexus 6 Q&A, Help & Troubleshooting

I'm not sure if this little gadget is considered USB OTG or if that is something else entirely, but.....
This little gadget I picked up has a micro USB end for my phone and a normal USB end for my computer.
It's supposed to help me move files between the two.
I purchased it for a specific purpose, and it worked perfectly.
Put it in the junk drawer and forgot all about it.
I have another need (use) for it, and for the life of me can't figure out why it no longer works.
I put it in the computer, its recognized just fine. Accepts files just fine.
When I put it in the phone is where I am having problems.
If I go into 'Setttings', 'Storage & USB', I can see it, however, when I go into my root browser, its not showing up ANYWHERE!
I downloaded ES File Explorer to try it out with similar results of the Settings findings.
It see's the USB, and when I click on it to 'mount' it just says 'Sorry. Operation failed'
Anyone have any idea what could be going on and/or how to remedy this?
I'm rooted, running Pure Nexus 6.0 20151122
Any insight/help is appreciated!

I had heard that Marshmallow has native USB OTG support, but I don't think it worked on mine. Have you tried Stickmount? If you're rooted it should work fine.

Thanks for the reply.
Gave it a try when I got home and worked like a charm!
Can't thank you enough. Was driving me crazy.
:thumbs:

Related

Captivate & Mac OS X not mounting drives

Forgive me for my Basic lack of understanding on this one.
I'm running os x snow leopard 10.6.4 and when i plug it in usb it starts up a mtp application and only allows me access to pics and as a dial up modem. I would like to be able to mount the disc's to transfer files back and forth. and also when i run doubletwist it tells me to use the drop down menu but when im using usb there is no drop down menu. so no mounting.???
any ideas what im doing wrong?
You need to go into settings, applications, usb settings, and change it to ask when connected. Then when you plug it in choose mass storage from the list of options that come up. Also, enable usb debugging while you're at it
Sent from my SAMSUNG-SGH-I897 using Tapatalk
domin8 said:
You need to go into settings, applications, usb settings, and change it to ask when connected. Then when you plug it in choose mass storage from the list of options that come up. Also, enable usb debugging while you're at it
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Click to expand...
Click to collapse
the usb debugging was the kicker after! thanks for your help your suggestion works a treat!
-happy captivate user.
I feel like i'm going crazy here...
i have debugging enabled, i have my phone set to ask on connection.
i use osx 10.6.4.
there is no sign that i have a device detected on my mac.
the phone detects that it has been plugged in. (notifications)
i've gone to the notifications and selected mount.
i've used "adb devices" and get no results.
tried using double twist, nothing shows up.
my phone is still stock.
any help/ideas are appreciated!
Are you on a mac desktop? Mine would only recognize if I use a port on the back, not a port on the keyboard or the front of the machine....i think it's a power requirement thing. Try a different port and post the result.
Also try changing it from ask to being mountable instead and see if that changes things
Sent from my SAMSUNG-SGH-I897 using Tapatalk
it's a macbook pro. i've toggled between the "ask on connection" and auto mount. i've selected to mount the drives from the notifications, all with not mac love. however, it seems to work with my windows box (using the usb on the back, not front). I would like to get it working on my macbook though as that is much more convenient (couch + tv and all). seems that mac + this phone is not officially supported? (no drivers from samsung anyway).
any tips/idea/suggestions are much appreciated.
This is what I did for my phone.
I put it on "ask when making a connection"
I always choose PC Internet.
I enable USB debugging.
Plug my phone in.
Then go to the USB notification and hit "mount drives"
Then it is on my desktop!
I am using the aluminum macbook.
thanks for the input. i'll have to try it again when i get home.
an interesting note:
when i attach it to my macbookpro and i have it on "ask" the phone will display the connected notification, but it will not ask.
akuma548 said:
thanks for the input. i'll have to try it again when i get home.
an interesting note:
when i attach it to my macbookpro and i have it on "ask" the phone will display the connected notification, but it will not ask.
Click to expand...
Click to collapse
I think when it is in USB debugging mode it will not work like that. But I always select that every time I can.
But having it to ask, it does not default to anything else. Not sure if it makes a difference or not, but I don't have problems putting anything on my SD card.
yeah, i'm totally not having any luck with this device on osx.
i have 2 usb ports. i've tried both. i think i've plugged in the phone with every different option... with/without secondary sd, debug on/off, mass storage ...
i even tried it in ubuntu running in vmware fusion.
i can confirm that it does work (it works on my work pc [windows 7]) and have decided that there may be one additional thing to try. i have the stock cord at work and i bought a backup from the local store. the connector on the micro-usb side might not let the port fully connect (it's a little fatter than the one Samsung sent with it). i don't know if that could really happen since it does charge and the phone thinks it's got a connection. but as of now seems my only hope.
gephoria said:
the usb debugging was the kicker after! thanks for your help your suggestion works a treat!
-happy captivate user.
Click to expand...
Click to collapse
Don't forget to exclude the storage drives from being indexed by Spotlight or you will get all those .filename files in every directory damn near it.....gah I hate Spotlight sometimes
OK. so, first i'd like to thank everyone for their input.
I have figured it all out. It is the #$%^&* backup cord I bought.
I took it to work where my stock samsung cord is (and the phone connects) and swapped out cords. I got the exact same result, phone notices that it is plugged in and begins to charge and allows me to select to mount the cards. The computer however doesn't recognize that a USB device was attached. So i took that damn blocky cord and pushed it in really hard and BAM-O! the drives show up and i get nice full access.
so, because of the recessed opening for the micro USB port on the phone combo'd with the blocky micro USB end of my cord I am not getting a complete connection. at least i have a back up charger. i only need to do my syncing/hacking at home.
I guess this post is a little premature, but i'm fairly positive that when i get home with the good cord all will be fine.
FYI: Don't get a "Retrak" cord from fred meyers.
For those still having trouble even after enabling USB debugging etc:
On my 2 week old 17" MBP, only one of the USB ports (the one closest to the power supply) will allow the phone to show up as mounted -- it's also the only port which will charge an ipad fwiw, so I suspect that it's a power requirement issue.
Bottom line: try all the USB ports on your machine.
akuma548 said:
OK. so, first i'd like to thank everyone for their input.
I have figured it all out. It is the #$%^&* backup cord I bought.
I took it to work where my stock samsung cord is (and the phone connects) and swapped out cords. I got the exact same result, phone notices that it is plugged in and begins to charge and allows me to select to mount the cards. The computer however doesn't recognize that a USB device was attached. So i took that damn blocky cord and pushed it in really hard and BAM-O! the drives show up and i get nice full access.
so, because of the recessed opening for the micro USB port on the phone combo'd with the blocky micro USB end of my cord I am not getting a complete connection. at least i have a back up charger. i only need to do my syncing/hacking at home.
I guess this post is a little premature, but i'm fairly positive that when i get home with the good cord all will be fine.
FYI: Don't get a "Retrak" cord from fred meyers.
Click to expand...
Click to collapse
OMG, thx for this post! I was having the same issue. Now it's fixed after I used the stock cord, lol.
usb issues with mac mounting and self eject
first my phone does not mount to my macbook like it used (since july) to with stock usb cord but still mounts to my imac (also with bootcamp xp2) and powerpc g4 all running the latest OS X
on imac, when i try to copy a folder from sd card to my mac the sd card will eject it self after starting coping files. it started with a system.img file from my rom backup files, now when i try to copy other folders even a jpg from DCIM will eject the sd card and external sd. (see attachement for error code) then the error message that the disk was not ejected properly. all happens with any random files, copying folders from mac to sd cards is fine
in xp2, the desktop windows freeze while coping is in process, then i need to disconnect the usb cord to get back to the desktop
i copied same folders from sd card to external sd on the phone itself and it works
update: now, only by selecting a file on external sd will unmount both sd cards!!! going to buy a replacement cord and see....

[Q] Rooted NC suddenly won't sync with PC

Hey Guys,
I am having a vexing problem with my rooted NC. All of a sudden, after 5 great days of rooted goodness my NC will not sync up with my PC at all, not as itself or as a mass storage device. Moments before this happened, I had downloaded some pdf magazines through Calibre and several moments before I had installed the RepliGo pdf reader app from the market. I have deleted the two magazines, rebooted both my nook and computer several times, tried all of my pc's usb ports, unchecked the usb auto mount, the re checked and nothing I have tried has worked. Everything else is working great and I can load files on to the sd card through my PC and they are recognized just fine after I re-install the card. Also, when I plug my cord in to the nook linked to the PC it starts charging just fine.
Any help would be appreciated.
OK, let's start with a dumb question. My NC can be fickle...sometimes when I connect USB, it automatically mounts, other times it takes a while. One thing is for sure...I get nothing unless I look at the screen, and make sure it's unlocked (swiped past the lock screen). Have you made sure to do that?
Sorry if that's an idiotic question.
-Matt
Thanks for the quick reply. Each time I plugged in my nook after I made some change I was sure to unlock to confirm that I was still having the same problem. Also, when looking in the device manager I doesn't seem to acknowledge that a new device has been plugged in which makes me thing something is going on with me nook.
Next question...have you tried a few different USB cables? Also, I'm on my second (soon to be third) Nook. The first had a USB port that appeared to have minor internal damage. When you plug in the USB does it go in smoothly, or does it take a few tries? If the latter you may have port issues.
-Matt
I haven't yet, but I plan on bringing the cord to a B&N close to my work tomorrow to see if that is the problem. Is there somewhere that I can get the nook color usb drivers? I have seen a link on nook devs but it is in the context of using adb so I don't know if it would apply to this situation.
Thanks
Jon
I get this too. Got my cable replaced at B&N today. Haven't tried it on my computer yet though. When I connected mine to my MacBook, it will say that the nook is drawing too much power and then disables my USB port. Annoying.
Sent from my XDA app on my Nook Color
I was going to mention reinstalling the drivers, but you noted that it isn't showing up in device manager. But I wonder...take a look at:
http://nookdevs.com/NookColor_USB_ADB
In particular, this might be helpful:
If you did not succeed, identify each nook entry in device manager (each device with a Hardware ID of USB\VID_2080&..., right click and uninstall it. There may be several. Uninstall all of them. Unplug the nookColor, replug it, and restart from Section III.
Click to expand...
Click to collapse
-Matt
So I would need to do all of the steps on the aforementioned nook devs site in order to reinstall the drivers. Also, in the device manager I looked at all the usb devices and did not find the right information to indicate the nook was attached.
Thanks for all of the help
Jon

[Q] Yet another no pc connectivity problem

Hello,
I know that there are countless other threads about this issue all over the Internet, but many of them are from a year ago and none of them have helped me yet.
I've installed every driver recommended from these threads, I've restarted my phone, my computer(s), tried a different cable, USB Debugging on and off, reformatted the internal SD card, and still no luck. Kies doesn't recognize my phone. It doesn't show up in device manager or as an extra drive.
Using TW Launcher. I plug it in, select Mass Storage, hit "Connect USB Storage." It says that USB storage is in use. Yet there is no activity on my PC to indicate as such.
I can't get my Captivate to connect to a computer.
It used to connect just fine up until I upgraded to Froyo.
Is my phone a hopeless case that needs replacing, or am I missing something along the way here? I'd love to root it or at least roll back to 2.1 somehow.
Thanks so much for looking and for any help.
Reboot into download and connect to computer, see if that works.
Sent from my SGH-I897 using XDA Premium App
manske90 said:
Hello,
I know that there are countless other threads about this issue all over the Internet, but many of them are from a year ago and none of them have helped me yet.
I've installed every driver recommended from these threads, I've restarted my phone, my computer(s), tried a different cable, USB Debugging on and off, reformatted the internal SD card, and still no luck. Kies doesn't recognize my phone. It doesn't show up in device manager or as an extra drive.
Using TW Launcher. I plug it in, select Mass Storage, hit "Connect USB Storage." It says that USB storage is in use. Yet there is no activity on my PC to indicate as such.
I can't get my Captivate to connect to a computer.
It used to connect just fine up until I upgraded to Froyo.
Is my phone a hopeless case that needs replacing, or am I missing something along the way here? I'd love to root it or at least roll back to 2.1 somehow.
Thanks so much for looking and for any help.
Click to expand...
Click to collapse
I had a similar problem and it was definitely a hardware problem. At first it was recognized but then it would only charge via the pc - multiple windows 7 computers would not recognize it. However, a few times it would start installing and then say "disconnected" or something like that. One of those times that I "jiggled" the connector on the phone, it started installing the driver and I didn't touch it and it finished and worked. I disconnected and reconnected and nothing again... I got another refurb and no problems at all.
Well I'll try a few more times. Just glad the Thrill is almost out and I can enjoy that one for 10 months before something better comes along
Thanks for the help

problem solved but new problems with updated i897

I got the updated version of captivate from att center with froyo with gps fixed. Now two new issues: I rooted the older one and used titanium to back my datas.
Now with new one, I tried to restore two roadblock.
- Windows driver no longer works with this new version. I even removed the drivers from registry still no avail. (SGH-i897_Captivate_USB_Drivers_5_02_0_2.zip)
Once re-install then I choose USB storage version and driver installs but systems can not recognize the device and appears as unknown device in the device manager.
- One click root application can no longer recognizes this new version. This is the app I used to root and unroot the older captivate. GalaxyS_One-Click_Root_All_Models
However, I believe this might be due to the first problem, the driver is not being recognized.
Any help will be appreciated. Thanks,
Try a different USB port
Sent from my unbrickable cappy *bam*
Also. If you ever used heimdall ...zadig driver likes to mess with the drivers...just saying
Sent from my unbrickable cappy *bam*
Thanks ppl, I will try using different port. The port I used is indeed unreliable. Thanks,
guyenxda000 said:
I got the updated version of captivate from att center with froyo with gps fixed. Now two new issues: I rooted the older one and used titanium to back my datas.
Now with new one, I tried to restore two roadblock.
- Windows driver no longer works with this new version. I even removed the drivers from registry still no avail. (SGH-i897_Captivate_USB_Drivers_5_02_0_2.zip)
Once re-install then I choose USB storage version and driver installs but systems can not recognize the device and appears as unknown device in the device manager.
- One click root application can no longer recognizes this new version. This is the app I used to root and unroot the older captivate. GalaxyS_One-Click_Root_All_Models
However, I believe this might be due to the first problem, the driver is not being recognized.
Any help will be appreciated. Thanks,
Click to expand...
Click to collapse
Well well... so I guess I'm not the only one with this "unrecognized USB drive" issue. I too exchanged my old one because of audio jack issue from at&t service center on September 3rd. The GPS is amazing but I cannot mount it as SD card. Tried everything regarding installing drivers. I tried all the USB port available on my system, still no go. Uninstall and removing every single trace of registry. Still no go for mounting as drive. The Max I can do is mount as MTP. But as soon as mount as storage, it pops up saying 'unrecognized USB drive'. I have literally invested more than 24 hrs without any fix. Only good thing about this is that the GPS is a killer. I drove from Indianapolis to Louisville and it didn't deviate even for a second from the route even when I sometime reached a speed of 90mph. If anyone know how to resolve the issue of mounting the phone as storage device without getting the USB error, your work will be highly appreciated.
Sent from my SAMSUNG-SGH-I897 using xda premium
krips2003 said:
Well well... so I guess I'm not the only one with this "unrecognized USB drive" issue. I too exchanged my old one because of audio jack issue from at&t service center on September 3rd. The GPS is amazing but I cannot mount it as SD card. Tried everything regarding installing drivers. I tried all the USB port available on my system, still no go. Uninstall and removing every single trace of registry. Still no go for mounting as drive. The Max I can do is mount as MTP. But as soon as mount as storage, it pops up saying 'unrecognized USB drive'. I have literally invested more than 24 hrs without any fix. Only good thing about this is that the GPS is a killer. I drove from Indianapolis to Louisville and it didn't deviate even for a second from the route even when I sometime reached a speed of 90mph. If anyone know how to resolve the issue of mounting the phone as storage device without getting the USB error, your work will be highly appreciated.
Sent from my SAMSUNG-SGH-I897 using xda premium
Click to expand...
Click to collapse
Try a different USB cable. The one that comes with the Captivate stinks. I had no problem mounting my Captivate on my old computer (which is a Mac), but when I got a new iMac, my phone refused to mount. After several hours of screwing around, I tried the USB cable that came with my wife's Motorola Bravo. Damn thing mounted right up.
If I use the stock Samsung cable, nothing. If I use the Motorola cable, flawless.
Give it a try.
+1
That will work for your situation
KreepyKen said:
Try a different USB cable. The one that comes with the Captivate stinks. I had no problem mounting my Captivate on my old computer (which is a Mac), but when I got a new iMac, my phone refused to mount. After several hours of screwing around, I tried the USB cable that came with my wife's Motorola Bravo. Damn thing mounted right up.
If I use the stock Samsung cable, nothing. If I use the Motorola cable, flawless.
Give it a try.
Click to expand...
Click to collapse
Thanks man, it worked like a charm. I didn't have any spare, bought one from BB.
Sent from my SAMSUNG-SGH-I897 using xda premium
+1 on trying a new USB cable.
My USB cable just crapped out a couple of days ago and I thought it was a driver issue but decided to give another cable a shot a surprise surprise it worked!
I haven't even been that abusive to the sammy cable.
krips2003 said:
Thanks man, it worked like a charm. I didn't have any spare, bought one from BB.
Sent from my SAMSUNG-SGH-I897 using xda premium
Click to expand...
Click to collapse
Awesome! Glad I could help.
Well my experience is same as krips. Tried different usb port but different usb port not even recognizes the devices. I dont think changing the cable will work i jist used h same cbl that has been working w my previois phone. My..this is the most f-d phone i have ever used in my life.
guyenxda000 said:
Well my experience is same as krips. Tried different usb port but different usb port not even recognizes the devices. I dont think changing the cable will work i jist used h same cbl that has been working w my previois phone. My..this is the most f-d phone i have ever used in my life.
Click to expand...
Click to collapse
Well I too faced the same problem with my old usb cable that worked on my returned Captivate. Well didn't work on this one. Changing the cable worked like charm. Still I don't know why it worked with new usb cable and not with old one.
Sent from my GT-P7510 using xda premium
krips2003 said:
Well I too faced the same problem with my old usb cable that worked on my returned Captivate. Well didn't work on this one. Changing the cable worked like charm. Still I don't know why it worked with new usb cable and not with old one.
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
It has to be something with voltage. My Samsung USB cable (the one that came with the phone) worked just fine with my old computer. When I upgraded my computer, the cable no longer worked.
I did notice that if I plugged it into a USB hub instead of directly into the Mac, then the phone mounted...but the connection was slow and it dropped all the time, so it was basically unusable.
@guyenxda000...try a different cable before you decide it's not going to work. It actually might.
Okay, I had alternative cable in my car and brough home now i can connect. Now, phone is recognized if I choose kite usb mode, and can access sdcard if i choose usb. but still it is not responding to one-root-click application i mentioned earlier. is it not supposed to work with the newer captivates? if not, anyone knows an app to root it? Thanks,
guyenxda000 said:
Okay, I had alternative cable in my car and brough home now i can connect. Now, phone is recognized if I choose kite usb mode, and can access sdcard if i choose usb. but still it is not responding to one-root-click application i mentioned earlier. is it not supposed to work with the newer captivates? if not, anyone knows an app to root it? Thanks,
Click to expand...
Click to collapse
First, make sure you're not mounting the phone before trying to root it. Make sure USB debugging is turned on, then plug in the phone and just leave it like that. The root process won't run if you have the SD card mounted. Also, make sure you have the latest drivers. Then run your one-click root.
I used SuperOneClick on mine and it worked the first time. My build is an 1101, so newer phones might not be supported. I have no idea if it makes a difference or not.
Dude thx for ur effort for help. But all ur instructions seem to imply i am doing first time. If u read thru this post i already done successfully with my older version phone which means i must have followed all the steps u described. if u really meant to hlp can u clarify build 1101 u kentioned? If u do that it cn help me someway. Thx
okay lot of progress yesterday, but hit a roadblock.
changed new cable, i had to put the phone into debuggin mode, which I forgot. Now I tried one-click-root app, it does put the phone into recovery mode, but still fails to root saying e-signature verificaiton failed or something.
went through a hard manual way:
copied the rageagainstthecage-arm5.bin into sdcard.
supposedly that should open the terminal emulator in super user mode so that i can mount the /dev/block/st19 into /system as a RW mode, which enables me to copy the other files such as superuser.apk into /system/app folder.
Howeer rageagainstthecage-arm5.bin does not seem to do the job. instruction says after 'spawn child' message restart the terminal emulator which should have turned into # command prompt rather than $. I believe # means enabled to do a root privileged stuff like remounting /system folder. Anyone has hit this roadblock? Thanks,

Issue with Connecting Phone to PC

For some reason, out of nowhere, my phone doesn't seem to want to work completely with my PC. I've never had any issues before, worked fine yesterday. But today, when I plug it in, and select mass storage, only the Internal Storage gets recognized and comes up for me to open the folders, but its not recognizing or showing my Removable Storage, aka my SD Card. I have restarted my phone and my PC. Unplugged several times and tried again, but no go. My sd card reads just fine when my phone is unplugged, all my music and everything I have my SD card shows up on my phone and I am able to access it through my phone just fine and move files between the two. But my PC just wont recognize it and wont show up in my computer. Any thought on why this is happening and what I can do to fix it ?
I had that problem while testing with windows 8. Try plugging into another USB port on the PC.
Just had this issue a couple days ago, I think I took out the battery of the phone and took the sd card out and put both back in
Haxcid said:
I had that problem while testing with windows 8. Try plugging into another USB port on the PC.
Click to expand...
Click to collapse
That was one of the first things I did, cause the first USB port I plugged into wouldn't recognize the phone at all, which I've had that problem quite a few times recently, but if I switch USB ports it starts to work fine, but this is the first time that it only brought up the internal storage and not external (SDcard) storage. It's still not working....
Gel Pen6 said:
Just had this issue a couple days ago, I think I took out the battery of the phone and took the sd card out and put both back in
Click to expand...
Click to collapse
I tried that as well, someone on another forum suggested that, and it didn't help. I don't get what the problem is. You would think it would be an issue with the SDcard, but as I said in my OG post, when the phone isn't plugged in through USB, the phone itself reads the SD Card fine, I am able to access stuff from it, move files to and from, etc etc. This is pissin me the hell off tho, that's for sure !
Any other Suggestions/Ideas ?
EDIT - I forgot to also say, I put my SDcard in another phone and plugged in it via USB, and it recognized it just fine. And so then I thought, Great, its my phone itself, either the USB cable, or the SDcard slot on the phone, so not only did i try a new USB cable, but I also put a different SDcard in my phone, and it worked fine, so then i did the same thing, except with my USB, and it still worked fine, but as soon as I put my SDcard back in, it wouldn't work. I am like outta ideas here, I am about to just send my phone in, I have insurance, and since they are about to discontinue this phone, they will have to give me a different phone of equal or better quality/specs, So this might work out in my favor. I can prolly at least trade it in and get a discount off the phone i really want, which is either a LG Spectrum or a Samsung Galaxy Nexus, or possibly an HTC Rezound. I really want an HTC One X but no go for Verizon and the one i really really want, the Samsung Galaxy S III isn't out yet, and from what I've been reading in the news, it might not come out on time, Apple is seeking an injunction, preventing Samsung from Selling the Galaxy S III in the US until the Patent issues are resolved in court or through settlement. Which I hope to god that wont happen. Germany already agreed to ban the sell of Xbox360s for the time being over there, so its something that definitely could happen over here.
I don't know if it helps or has anything to do with your situation, but have you checked to make sure the phone is connecting as mass storage, and not charge only or internet connection mode?
Joker420 said:
I don't know if it helps or has anything to do with your situation, but have you checked to make sure the phone is connecting as mass storage, and not charge only or internet connection mode?
Click to expand...
Click to collapse
Mass storage is the default, or the always ask. You have to actually manually go in and set charge mode or internet mode each time you want to use them.
Did you switch cables? I had the same issue when I used a generic cable instead of the VZN supplied one. Some of the imported pacific rim cables only charge (2pins instead of 4 pin usb internals) Also use the usb headers on the motherboard (rear of pc) not a hub or front ports.
here is what I did...
I used root explorer to execute the driver file on my phone. When I plugged i into my computer it ran the bootstrap which installed the drivers on my computer. It worked and linked up just fine. I then used the .tot files and got my phone to do the otas.

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