Unlocked/Sunshine/5.1, now not receiving all incoming calls - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Hey all - I did the Sunshine bootloader unlock/root/5.1 update, and the phone's been running fantastically, but now it's not receiving all incoming calls. Some do get through but many don't; I'll either get a voicemail or frustrated people will tell me in person that I'm not calling them back.
So I've just done a test by calling my phone from a landline; it rings three times, then does the quicker, shorter ring like just before it goes to voicemail; then, my cell phone starts ringing and rings four times before going to voicemail.
I restarted the phone when I first became aware of this, so it appears that at least I'm getting some calls now; any idea what may be up?
Many, many thanks - this site is absolutely fantastic. Who could quantify the difference this place and these people have made for countless thousands?

thetastycat said:
Hey all - I did the Sunshine bootloader unlock/root/5.1 update, and the phone's been running fantastically, but now it's not receiving all incoming calls. Some do get through but many don't; I'll either get a voicemail or frustrated people will tell me in person that I'm not calling them back.
So I've just done a test by calling my phone from a landline; it rings three times, then does the quicker, shorter ring like just before it goes to voicemail; then, my cell phone starts ringing and rings four times before going to voicemail.
I restarted the phone when I first became aware of this, so it appears that at least I'm getting some calls now; any idea what may be up?
Many, many thanks - this site is absolutely fantastic. Who could quantify the difference this place and these people have made for countless thousands?
Click to expand...
Click to collapse
its not an issue with the bootloader being unlocked or anything. I think its just network issues that verizon will have cleared up before too long

I wondered that - coincidences happen more often that I usually realize! Thanks.

I had this exact same issue about a month before rooting and unlocking my bootloader. After several factory resets I resorted to calling VZW tech support. The dude spent about an hour on he phone with me trying tons of things before he was able to fix it. If I remember correctly he had to send an update or something to my SIM, but I'm really not sure any more since it was months ago.
Sent from my XT1254 using XDA Free mobile app

Thanks cstone - I'm not aware of the issue happening since I posted but if it does I will absolutely call VZ! Thank you very much.

I am having the same issue. Did calling verizon fix your issue?

Related

No Call Waiting Alert: Please Help

Whenever I receive a call when I'm already on a call, I never hear a beep or anything to indicate that a call is coming in. When I hang up, I see that I have a missed call. Once when I was looking at the screen, it showed an incoming call (call waiting), but no "beep" or anything...
Any ideas?
Did you ever fix this?
I'm having the same issue. Just wanted to know if you fixed it?
.
Never got it fixed...
same issue
Upgrading cyanogen constantly and finally downgraded for cyanogen3.4 to 3.3.8, cuz my phone was shutting itself off every 6 or so hours.. Now, it is running AMAZING... Just no BEEP for call waiting.. It isn't that big of an issue, but still would like it to work..
I think it is something that needs to be PUSHED into the phone and reseting the phone and taking battery out will not do it..
PLEASE HELP !!
Hate to dreg up a post from two months ago, but I'm having the same issue on my G1. I'm running soullife's Rogers 2.9.2, but have experienced this on other ROMs as well. Wiped, flashed, wiped again... nothing.
I've been scouring the forums to no avail. It's been reported a few times but I can't find a resolution.
Could it be something to do with stripped ringtones or notifications? I'll fiddle with them and see what I can find...
Any tips would be appreciated!
Ryan

long delay placeing call? thanks

Can someone help me how come every so often I place press call after entering a number there can be a delay of 5 to 30 seconds where nothing happens. Or of I push the name of a recent call it has the same delay. If I push it many times sometimes it will continue placing new calls while I'm already called. I'm running Sprint 2.1 official. Thanks
you probably don't have very good service where you are, unless you deny that statement.
Only hit it once and you'll only make one call.
Sprint's rom is ridiculously slow and laggy.
More peopel could probably help you out with specific problems with sprint's rom on sprintforums.com or somewhere like that. NOT that we don't want to help, but problems often have different levels of depth, if you know what I mean. Or root and get ever CRAZIER problems and then stick around here!
EDIT: that is, http://www.sprintusers.com/
rt1oo said:
you probably don't have very good service where you are, unless you deny that statement.
Only hit it once and you'll only make one call.
Sprint's rom is ridiculously slow and laggy.
More peopel could probably help you out with specific problems with sprint's rom on sprintforums.com or somewhere like that. NOT that we don't want to help, but problems often have different levels of depth, if you know what I mean. Or root and get ever CRAZIER problems and then stick around here!
EDIT: that is, http://www.sprintusers.com/
Click to expand...
Click to collapse
thanks, but i think its the phone, because now when I click the green button the phone comes up immediately but nothing on the screen works. Its almost like clicking an image no beeps nothing.
Below is more detail of my problem
Can someone help me. How come every so often I try to place a call their is a long delay.
For example I will push the green call button to bring up the phone. Then I will click on a name from my recently used numbers and I will click the number I want to call and it will highlight then nothing. After 10 to 15 seconds does it vibrate and place the call and go to the screen with the timer and the end button. If I get impatient and keep pressing the number (selection goes green for a second) nothing happens for 10 to 15 seconds then the call is placed and it will continue dialing, holding, and conference call as I try to talk to that person.
This delay also happens when I dial a number, and the number keypad is slightly sluggish when dialing.
Please note I a running Sprint Official OS2.1 and even though the Phone Application is sluggish outside phone mode the device seems to run when when using other internet. I am also getting strong bars and EV.
I would really appreciate your help; I just got this phone 2 days ago and really like it, but this one fault is killing it for me.
Please Help me.
Thanks
please somebody help me other than that i really like this phone.
integra144 said:
thanks, but i think its the phone, because now when I click the green button the phone comes up immediately but nothing on the screen works. Its almost like clicking an image no beeps nothing.
Below is more detail of my problem
Can someone help me. How come every so often I try to place a call their is a long delay.
For example I will push the green call button to bring up the phone. Then I will click on a name from my recently used numbers and I will click the number I want to call and it will highlight then nothing. After 10 to 15 seconds does it vibrate and place the call and go to the screen with the timer and the end button. If I get impatient and keep pressing the number (selection goes green for a second) nothing happens for 10 to 15 seconds then the call is placed and it will continue dialing, holding, and conference call as I try to talk to that person.
This delay also happens when I dial a number, and the number keypad is slightly sluggish when dialing.
Please note I a running Sprint Official OS2.1 and even though the Phone Application is sluggish outside phone mode the device seems to run when when using other internet. I am also getting strong bars and EV.
I would really appreciate your help; I just got this phone 2 days ago and really like it, but this one fault is killing it for me.
Please Help me.
Thanks
please somebody help me other than that i really like this phone.
Click to expand...
Click to collapse
Since you are not rooted and not running a custom ROM, this is probably not the best place to ask for help. You should call Sprint directly or check out the website/forum listed above.....
This lag is common on this particular phone. Just look at all the threads about dialer lag. 2.1 made the dialer lag even worse IMO. A custom ROM may or may not fix it for you.
i'm run Aloysius and Darchdroid I have the lag too. I dont know the problem i just wait.
i run DC and its laggy too... i bet its the dialer app...
that huge delay in actually dialing the number is an issue with all of the ROM's based on the official 2.1 (and the last leak as well I believe). No idea why it happens, but I hope a dev manages to figure out how to fix it soon, because it's the biggest annoyance for me
lag everywhere
i agree, the dialing lag is very annoying. also I have issues when im using the web browser while trying to tap on the url bar or in a search field the phone just hangs and doesn't bring up the keyboard.
while my buddie is already looking at a web page or search results on his very responsive palm pre webos im stuck waiting swearing at my phone lol.
But given all the things you can do to androids compaired to webos ill take the lag.
It was so bad for me that I took my phone into a sprint store and showed them how f'ed up it was. They said that it was happening a lot...evidently they have an internal forum where these issues get posted and the tech I talked to at the store said he saw a ton of posts referencing this same issue. They told me, however, that my phone passed diagnostics and that I could make and receive calls, to which I responded, "sure, I can make calls, but it barely functions as a phone." They sent me on my way, and I figured that was that until I got a text 2 days later saying that my replacement phone was in.
When I went to pick it up, the store rep said, "We'll have to reload the update for you" and I told him not to bother. Whatever issues 1.5 had, they were better than the enourmous issues with 2.1. Of course, as soon as I got it home, I rooted it (the 2.1 root came out the next day) and had 2.1 running quick as a fox anyway.
I have had the same issue, but have discovered one important thing by looking at the logs and just observing... This does not happen when using WiFi. I have a log showing that this problem is related to turning the radio off in order to make the call. For those who do not know, this is unique to CDMA in that it cannot use both data and voice at the same time. For some reason it is taking forever to turn data off in order to make the call. This has been reported to Flipz and he is looking into it, but until then I guess you just have to put up with it or go back to a 1.5 rom.
For those to say that the problem doesn't exist on rooted phones or that he should go somewhere else is not giving any good advise.
I have been rooted for several months and never really had any problems with an extremely long delay until recently. . I know if I am rebooting my phone I have to wait a little bit to do anything, even after Sense has finished loading or i will have the same problem. I'm sure you were not rebooting your phone when this happened.
Here was my experience 2 days ago...
I tried making a call and pressed on the contacts name. It was just sitting there. After 20 seconds it still wasn't calling, so I pressed the name again and after 15 more seconds it began calling the person. And then it started dialing again. I hit End Call and attempted to do it again. I had the same problem. I then rebooted my phone and waited 5 minutes and tried again and had the same results. In between pressing the contact and the phone actually calling it just sat on the contact screen. I have had the same ROM running on my phone for 3 weeks and this was the first problem I had like this.
At first I thought it was with Sprint, but it should have atleast gone to the calling screen and said dialing if it was even attempting to call.
If you have had this problem was it just stuck on the dialer/contact screen or was it on the screen that says dialing/calling?
It gets stuck on the dialer/contact screen. I had this problem slightly with 1.5, but it is far worse in 2.1 including all official 2.1-based roms. The problem is present in all 2.1 based versions of Fresh and Fresh Toast.
I had this problem on every 2.1 ROM. It went away with Fresh Toast and the 710 Kernel. Now the most lagg I get on the dialer is between 1 or 2 seconds. Before it could be 10 seconds before the call placed. I am extremely happy with that overclocked ROM. Try it out if you want.

[Q] SMS Htc Hero CDMA Problem

I'm postivie i received two text, from my self, and my friend sitting next to me; They were delayed until i made a phone call. Any fixes? Surely would appreciate it!
Rom - Stock 2.1 Rooted
I'm thinking of going back to Cyanogen 6.1 when this problem is fixed
Thanks!
Are you going through a SMS app, like Handcent, or using the stock messaging program? I had a huge delay in sending/receiving texts when I used those programs. If you are using a non-stock program, try using the stock one to see how it responds first.
Yeah, i am using the stock app, but ill try using handcent and see if it works like that
Sorry, Handcent was the one giving me problems, not the stock app. How is the other data flowing, like browser and what not? Seen any drop in data coverage or anything? Do you have the newest baseband radio?
jlopez512 said:
I'm postivie i received two text, from my self, and my friend sitting next to me; They were delayed until i made a phone call. Any fixes? Surely would appreciate it!
Rom - Stock 2.1 Rooted
I'm thinking of going back to Cyanogen 6.1 when this problem is fixed
Thanks!
Click to expand...
Click to collapse
Do you have a "low space" warning? I know I've had problems receiving mms/texts when I'm low on internal space. Once I cleared up the space (>19MB Free I believe) by uninstalling a bunch of apps I never use, all the texts came in
Just a thought
Well, i got it fixed, went to the sprint store, (unrooted of course) and they fixed it within an hour, they reset the entire phone, not the same reset as Settings>Privacy>Factory Data Reset.
text and phone calls not getting through
my wife and i both got HTC incredible with Verizon service, this been almost two months ago. my phone is completely awesome, hers on the other hand has an issue her phone will stop receiving text, and or phone calls out of the blue. we will be texting back and forth and all the sudden hers just stops getting my text, so i will call her and it will ring on my end, till her voice mail picks up. this has happen few times a day ever since she has had the phone. if she makes a call out or restarts the phone then she will get all the texts, and voice messages at once. this happen with stock phone apps and ones like handcent. it happen when phone was s-on and after i rooted and installed new kernels and all that jazz. i have talk to Verizon and they talk me through reset and few other things but still doing it. guess i am going to have to see about taking it in, unless anyone has any other advise i have not thought of. all of her software versions are same as mine.
Azag Thoth said:
my wife and i both got HTC incredible with Verizon service, this been almost two months ago. my phone is completely awesome, hers on the other hand has an issue her phone will stop receiving text, and or phone calls out of the blue. we will be texting back and forth and all the sudden hers just stops getting my text, so i will call her and it will ring on my end, till her voice mail picks up. this has happen few times a day ever since she has had the phone. if she makes a call out or restarts the phone then she will get all the texts, and voice messages at once. this happen with stock phone apps and ones like handcent. it happen when phone was s-on and after i rooted and installed new kernels and all that jazz. i have talk to Verizon and they talk me through reset and few other things but still doing it. guess i am going to have to see about taking it in, unless anyone has any other advise i have not thought of. all of her software versions are same as mine.
Click to expand...
Click to collapse
You might have better luck asking on the dinc forums.
-----
Sent from my CDMA Hero. I got some hot Gingerbread-on-Hero action here!
not just a dinc issue...!?
yea, i know, i put it here because, it seems like same issue this guy was having and i have been searching around and have found many instances of the same problem on many different android phones.
i am un-rooting it and reinstalling the original software and taking it into Verizon tomorrow to see if they can do anything. should have done it sooner but every time i would try a fix it would seem like it was fixed for a day or so and then back to the same thing.
i will copy it over there just for posterity, and hopefully i can amend it tomorrow evening with the fix and a solved!

[Q] Can't answer calls, problem appeared out of nowhere

Hey
My dad is using a Samsung Captivate which has been updated to the AT&T's gingerbread. The phone is rock stable and ran fantastically for almost 4 months, until yesterday. He has been complaining that about 7/10 incoming calls he was not "able" to answer. I tested it and found that when someone calls the phone, the incoming call screen that shows the caller's name/number/picture, accept and reject sliders, speaker options etc. does not show up and instead the phone just rings and there is no way to answer call. I restarted the phone and the problem went away, however I would like to know why this problem suddenly appeared, and are there any chances of it appearing in the future? My dad is definitely not a tech-know-how person and this captivate was a gift from me so I would really appreciate some insight on this problem.
PS: Also, could it be possible that another application with dialing capabilities could be causing this problem? We have Skype and Mobile VOIP installed, and have had it since the day he got it. Just as a precaution I cleared the defaults and made the phone+dialer the default for making calls. Been about 5 hours or so and the problem has not re-appeared, yet.
Watkins said:
I had nearly the same issue, except mine got to the point where the speaker phone didn't work either. Music played fine, phone calls stopped working. I went through a lengthy process of accidently deleting everything I had on my phone, which lead me to buy a USB Jig, install the stock ROM and it worked perfectly. I would suggest trying this before you try and physical fixes on your phone.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1427840

Answering calls to silence, caller getting sent to voicemail?

So, this started Im not sure how long ago, but it was sometime after Nougat got pushed out to the Note 5. More than 2/3rds of the calls I get, when I answer the call I hear nothing (no static, no beeps, absolute silence) and the caller is sent to voicemail as if I had rejected the call, even though my phone displays the active-call screen as one would expect it to while in a call. When calls work as normal, they work 100% normally with no errors or weirdness. Anyone have any idea what is going on? Im not rooted and Ive had the phone since a week before launch (thank you early shipment pre-orders) without issue. I have not tried a factory reset and dont intend to unless it ends up being my last resort, but I have tried multiple reboots.
Thank you for any assistance or guidance you may be able to provide :/

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