Database Develop

Desperatly need help getting 3G instead of E

Hi guys,
I brought my first xperia from my phone serivce provider, and it always had the "3g" symbol at the top. However, when my xperia broke, I had to buy another one and got one of ebay. Since I brought the new one, my phone always has the 3 on top. I'm currently using the firestorm valkyrie rom which as the htc interface. When I go to the data connections it says an option (3g) "change to gsm mode" and on is selected. Even when I toggle that, it still always has the E symbol. What do I need to do? I know my sim card is cabable of getting the 3g. But this is a real pain because every now and then my phone just doesnt receive service, so I constantly go onto the comm manager and then it seems to just click that there's service and shows 2-3 bars. Then all of a sudden again after a while there'll be no service. So I'm guessing that's because of the E thing. It shouldn't be my current location as I've never experienced this before.
Is there a setting I can go to to get the 3g symbol? Or a patch I might need for the phone?
Please help
Kindest regards.

You need to change while the connection is not active, I believe. Or... you got the Xperia version incompatible with your network... Or... the ROM is buggy, try another.

sorry, I need to change specificially what when the connection is not active? Say you mean, turn off my phone settings and not connect to the network and then adjust something? It is not the rom. and the seller on ebay has stated that it is a 3g phone - many others have brought it as well with no complaints.

3G settings on x1
Hi
For some reason your phone is only camping on the GSM network (G or E indication depending if your carrier provide GPRS or EDGE on the GSM) instead of the 3G network (which you have been using before).
In settings, communications you should be able to set "3G change to automode" to on,
When this is set your network provider will tell your phone to use the 3G as preffered network, but when coverage is not good enough it will drop you back to 2G (which has a better reach due to lower frequency band).
If it does not happen automatically there might be another setting that is wrong,
goto settings, all settings, personal (tab), Phone.. then choose the "band" tab (need to go to the left with the arrows) , then you have the dropdwn lists to set:
select you network type (need to set auto or wcdma to get 3G)
select your GSM/UMTS band (need to set 900+1800 for europe, 1900+850 for us, dont know who is using 2100+800)
once changed the phone will restart the phone part and search for your carrier in the right band.
good luck

Hi,
Thanks for your reply. I had changed the automode to on. But still had the E.
I went to the setings, and band tab, and i had selected:
Select your network type:
(blank)
Select your GSM/UMTS band:
Auto.
I changed the first oen to auto, and as for the last, here in Australia I'm with Tesltra which is 850 UMTS? I think I read online. Anyway it didn't have the option in there, so I went through them all but wouldnt get service at all except for the first: GSM (900+1800)+UMTS(2100+900). and Auto. I think my last experia might have had auto for all of those too. Anyway with those only two options working, I still get the E icon. Even tried setting aeroplane mode on and then off to see if it might register, but it didn't.

sianlee said:
Hi,
I changed the first oen to auto, and as for the last, here in Australia I'm with Tesltra which is 850 UMTS? I think I read online. .
Click to expand...
Click to collapse
I see , Telstra is one of very few networks that use 850 for WCDMA so they might be using a different RADIO ROM than the rest of us
I saw in the thread below that there is a TELSTRA AUSTRALIA (1.03.841.8) R2AA008 version..
http://forum.xda-developers.com/showthread.php?t=477801&highlight=telstra
you probably need to flash that one to get the 3G working on telstra..
3 is using the normal 2100 so you could also try with their SIM just to check that there is nothing wrong with your hardware..

Sorry for the late reply.
I have realised that i'm in an area that doesn't support 3g. however my last xperia phone which I brought from telstra was the x1a, which had the next g network - hence I got the 3g symbol. However I have found that that I have the x1i, which doesn't list that network. I rang up telstra, and they transferred me to the sony erricson call centre, and they said you can try and do an update but it is not gaurenteed to get the next g service. I have already flashed a htc rom and don't particluarly want to change it back, unless i'm certain that I will get the next g service.
With the rom you have provided, do you think it will have the UMTS 850 band on there, and my x1i would be able to connect to it? I would have thought that it would be a hardware preference, not a software. In which case, even if I updated the rom because there is say no "chip" that allows for connecting to that band, it wont connec to it even though I may have selected the 850 UMTS band.
Sorry if that seems all over the place, but yeah... I'm not sure.

[Q] Milestone xt701 not connecting to 3G need pro help!

Alright, this is the deal, I bought a Motorola XT701 from Amazon, international unlocked version which is supposed to work with HSDPA 850 MHz 3G radio, which is the one that Kolbi ICE (Costa Rican carrier) uses for their GSM 3G data same as AT&T, however, the phone doesn't seem to be recognizing the 3G network, it just displaying the "E" for EDGE at the top, I have seeing the G (GPRS) a couple of times, but I have never been able to get the 3G network to be recognized, this is what I have done:
* Went to Kolbi and activated the 3G data for my phone, confirmed they support this phone.
* After noticing that my phone was not connecting to the 3G network, I took out my SIM and stick it in a iphone 3G and worked like a charm it was super fast on the 3G network, I put it back in my phone and just connects to the EDGE network.
* Entered in the phone *#*#4636#*#*/ phone information and it says that: GPRS service: Connected, Network type: EDGE
* For the option to Set preferred network type: GSM auto (PRL) is the only option that seems to work right
* When I press the menu button under "phone information" screen I get one option that says "Select radio band" when I select this option I get a window poping up saying "Set GSM/UMTS band, I get many different options but the "Automatic" option is the only one that lets me select, all the other options (including USA Band) I get set [xxx Band] Unsuccessful
* I made sure that the option for "Use only 2G networks" is NOT checked
* Made sure APN settings are the right ones (Name: ice3g, APN: kolbi3g, MCC: 712 (preset), MNC: 01 (preset))
My phone is currently running 2.1 eclair and is rooted.
I DO NOT WHAT ELSE can it be done, if I take my SIM card and put it in another 3G phone works just fine that tells me that the problem is not with my provider, so I have the following questions:
How can I check which band is my phone using for data?
Is there a way to make my phone use the 850 MHz data 3G instead of others?
PLEASE HELP, I love the phone but I want to use the 3G data, if not possible I will have to get an iphone (not my first option).
thank you,
Marco

You're positive that you didn't buy the 1700/2100 mhz model?
Sent from my Milestone XT720 using XDA App

The only thing I can think of if your phone is indeed not a 1700/2100 mhz model is to google "APN settings" for your particular provider. I know even unlocking my fathers Motorola Milestone (locked on Telus in Canada), my Rogers sim could not connect to 3G until I went into Mobile Networks->Access Point Names and manually wrote in the APN settings.
Sent from my Milestone XT720 using XDA App

Thanks for the reply, I triple check the APN settings with my provider and they are pretty basic just: Name: ice3g, APN: kolbi3g, MCC: 712 (preset), MNC: 01 (preset), nothing else.....but I have an update, today for some reason the phone displayed the "H" for HSPA for about 10 min and the phone worked great for those 10 min, then.... it went back to the "E"...no idea of what is going on here.... I did not change any settings... just happened... could it be software related?

so guys i did i little checking and i found this for the xt701 3g problem on 850 network go to this http://modmymobile.com/forums/4005997-post58.html and they will explain everything you need to make it work

[Q] Lumia 920

Does the Lumia 920's LTE work for T-Mobile?

T mobile
I got my 920 unlocked and used it since May 9th (the official unlock date) on T-mobile. It was running level 1314.
The good: LTE worked great. I'm in DC, an LTE area. It's also a re-farmed 1900 4G area. At work the 1900 isn't totally re-farmed yet so I did see some Edge there. There is no AWS band for UMTS, only LTE, hence the need to be in a re-farmed area to fall back on 4G. Of course I used the Nokia Access Point app and just selected T-Mobile LTE to get it running. MMS and everything worked perfectly, EXCEPT mobile hotspot.
The bad: Mobile hotspot doesn't work. If you get it going you break the MMS. Lots of threads here about it - I'm sure someone will sort it out eventually.
The REALLY BAD: If I did any kind of update from the market, such as an app and then powered the phone off, it would get caught in a reboot cycle permanently. I had to remove the T-Mobile SIM and replace it with my old ATT SIM to get it to boot up. Once fully up, I could turn it off, put the T-Mobile SIM back in, power it on, and all was good. But that was going to be too much drama for me. There were two updates just in the days I had it and it did it both times. So I'm just going give up.

rahul.kapoor said:
I got my 920 unlocked and used it since May 9th (the official unlock date) on T-mobile. It was running level 1314.
The good: LTE worked great. I'm in DC, an LTE area. It's also a re-farmed 1900 4G area. At work the 1900 isn't totally re-farmed yet so I did see some Edge there. There is no AWS band for UMTS, only LTE, hence the need to be in a re-farmed area to fall back on 4G. Of course I used the Nokia Access Point app and just selected T-Mobile LTE to get it running. MMS and everything worked perfectly, EXCEPT mobile hotspot.
The bad: Mobile hotspot doesn't work. If you get it going you break the MMS. Lots of threads here about it - I'm sure someone will sort it out eventually.
The REALLY BAD: If I did any kind of update from the market, such as an app and then powered the phone off, it would get caught in a reboot cycle permanently. I had to remove the T-Mobile SIM and replace it with my old ATT SIM to get it to boot up. Once fully up, I could turn it off, put the T-Mobile SIM back in, power it on, and all was good. But that was going to be too much drama for me. There were two updates just in the days I had it and it did it both times. So I'm just going give up.
Click to expand...
Click to collapse
Are you saying that you get LTE on unlocked AT&T Lumia 920 - on T-Mobile network? I thought AT&T and T-Mobile have different LTE bands.

Unable to get LTE connection on AT&T

My wife bought an international version of the HTC One, and I'm unable to get the LTE to work. The most it will do is bounce between 3G and H+ on AT&T's network. I've been to the AT&T store to have a new sim card put in it, and that actually knocked the phone down to 2G speed or less, and I've only just managed to get the H+ to come back.
The phone model is 801n and shows to have LTE as an option.
LTE is available in my area and at great strength on my OneX+.
Let me know if there's any other info you may need to know.

Go to phone, enter *#*#4636#*#*
Go to phone options, and there is a dropdown menu. The option you want is "GSM/WCDMA/LTE (auto)"
If that option isn't available, you may need to do some work converting it to a US version (like the Developer Edition, or Google Play edition).
Out of curiosity, go to settings>about and post what your software number is.
You can also log into your AT&T account and look at the data plan you're on. It should say LTE. If not, they haven't properly provisioned it.

EsJayEs said:
Go to phone, enter *#*#4636#*#*
Go to phone options, and there is a dropdown menu. The option you want is "GSM/WCDMA/LTE (auto)"
If that option isn't available, you may need to do some work converting it to a US version (like the Developer Edition, or Google Play edition).
Out of curiosity, go to settings>about and post what your software number is.
You can also log into your AT&T account and look at the data plan you're on. It should say LTE. If not, they haven't properly provisioned it.
Click to expand...
Click to collapse
Software version is still 4.2.2 and Sense 5.0.... she bought the phone off someone who moved to the US from the UK, and we haven't checked for an OTA software update yet... mainly because my wife finds it impossible to charge the phone and it's completely drained at the moment.
I guess the simplest answer was the right one... Even though I told them repeatedly while in the AT&T store to activate LTE data on the line, checking my account online show's they did not. I suppose I'll call and sit on hold for a few hours tomorrow to get things straightened out.
Hopefully it will work fine by tomorrow evening.

After spending 2 and a half hours on the phone with AT&T account and tech support, the problem seems to be that their system will not recognize the phone as being capable of connecting to their network.... that is to say, based off the IMEI number, their system doesn't even seem to recognize what the phone even is, nor whether or not it is capable of more than 3G or HSDPA speeds.
The tech support guy tried to force the LTE on to the data plan, and he said their system wouldn't put the LTE on the plan because the phone wasn't compatible.... since the system goes off the IMEI number, he didn't think converting to an AT&T or other versions would help, because their system still wouldn't add on the LTE access...... since I assume the IMEI doesn't change with the rom, correct?
I guess it's no wonder the guy was selling the phone so cheap.
On the bright side, the OTA updates came across tonight. Jelly-Bean and Sense 5.5 are alive and kicking.
If anyone has any other ideas, I'm still looking for solutions.

I struggle to believe in all that time nobody figured out your phone is incompatible with the network.
The AT&T version of the phone exists to connect to the AT&T network, which is not the same as what the international version supports.

BenPope said:
I struggle to believe in all that time nobody figured out your phone is incompatible with the network.
The AT&T version of the phone exists to connect to the AT&T network, which is not the same as what the international version supports.
Click to expand...
Click to collapse
The hardware for the international version and the AT&T version appear to be the same.. according the phone specifications, it should be able to connect.
As far as the length of time I was on the phone with them, I went through one account specialist and one tech support specialist.. both kept wanting to try something else. And then there were a few software updates during that time period, and numerous "try rebooting the phone again" and "let me put you on hold for a few minutes."

Frequencies for each market are different. They don't want to include all frequencies because the CPU vendor qualcomm charges per frequency. There in no point to include frequencies that are not going to be used by most people of each market.

0o0CiViC0o0 said:
The hardware for the international version and the AT&T version appear to be the same.. according the phone specifications, it should be able to connect.
Click to expand...
Click to collapse
Where are you checking the specs?
AT&T network supports 1700MHz AWS and perhaps 700MHz.
International One (EMEA) is 800, 1800, 2600MHz.

Do you have another AT&T LTE phone or a friend with one? If so, swap the SIM, activate an LTE data plan on the line, verify working, then put the SIM back in the One and see if the change sticks.
That's what I would try anyway. Also, when you enter *#*#4636#*#* on the phone and go to phone info, what option is set under "Set preferred network type"?
Another thing to check is your APN settings. For that, go to settings>mobile data. The Network mode should be set to "GSM / WCDMA / LTE auto" in there. Next, click on "Access point names". Hit the menu button, and select "New APN". Here's the settings to enter:
Name: ATT Phone
APN: phone
Proxy:
Port:
Username:
Password:
Server:
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
MMS Protocol: WAP 2.0
MCC: 310
MNC: 410
Authentication type:
APN type: default,admin,fota,mms,supl,hipri
Those are the settings in my HTC One Developer Edition on the AT&T network. Now it is possible that that the LTE frequency for us is not enabled on that phone. I haven't used the international software on my HTC One.
Seems to me this issue should have a somewhat simple resolution. But I'm no expert. It is possible to convert it to an AT&T or Developer Edition (which was designed to work on AT&T networks) by going S-Off, changing the model ID (MID) and customer ID (CID), and flashing the desired software (RUU file). The big difference between the Dev and AT&T versions are having the AT&T sh*tware pre-installed or not.
As posted earlier, the hardware inside is the same.

BenPope said:
Where are you checking the specs?
AT&T network supports 1700MHz AWS and perhaps 700MHz.
International One (EMEA) is 800, 1800, 2600MHz.
Click to expand...
Click to collapse
A quick google search for HTC One 801n brings up many sites with the specs. I'm too new a member to post any links, apparently.
Here are the frequencies the phone is capable of though.
Network
2G: GSM 850 / 900 / 1800 / 1900 MHz
3G: UMTS 850 / 900 / 1900 / 2100 MHz
4G: LTE 700 / 850 / 1700 / 1900 / 2100 MHz

EsJayEs said:
Do you have another AT&T LTE phone or a friend with one? If so, swap the SIM, activate an LTE data plan on the line, verify working, then put the SIM back in the One and see if the change sticks.
That's what I would try anyway. Also, when you enter *#*#4636#*#* on the phone and go to phone info, what option is set under "Set preferred network type"?
Another thing to check is your APN settings. For that, go to settings>mobile data. The Network mode should be set to "GSM / WCDMA / LTE auto" in there. Next, click on "Access point names". Hit the menu button, and select "New APN". Here's the settings to enter
Those are the settings in my HTC One Developer Edition on the AT&T network. Now it is possible that that the LTE frequency for us is not enabled on that phone. I haven't used the international software on my HTC One.
Seems to me this issue should have a somewhat simple resolution. But I'm no expert. It is possible to convert it to an AT&T or Developer Edition (which was designed to work on AT&T networks) by going S-Off, changing the model ID (MID) and customer ID (CID), and flashing the desired software (RUU file). The big difference between the Dev and AT&T versions are having the AT&T sh*tware pre-installed or not.
As posted earlier, the hardware inside is the same.
Click to expand...
Click to collapse
Wife and her phone are out of town until tomorrow.... if I can pry it from her hands when she gets back, I'll slide my sim card in and see if anything happens. Otherwise, I'll check the settings you posted and see if anything needs to be changed and if that has an affect on service.

0o0CiViC0o0 said:
I'll slide my sim card in and see if anything happens.
Click to expand...
Click to collapse
Reverse that. Put her SIM in your phone (assuming you have an LTE device), then see what's what.

0o0CiViC0o0 said:
A quick google search for HTC One 801n brings up many sites with the specs. I'm too new a member to post any links, apparently.
Here are the frequencies the phone is capable of though.
Network
2G: GSM 850 / 900 / 1800 / 1900 MHz
3G: UMTS 850 / 900 / 1900 / 2100 MHz
4G: LTE 700 / 850 / 1700 / 1900 / 2100 MHz
Click to expand...
Click to collapse
It can't really be said what frequencies the 801n supports, because there are multiple versions of 801n. What's the MID we're talking about?

How to set 3G preferred

Hi Anyone know how to set 3G as preferred network? Apparently I need to do this to be able to place calls through Vodafone's Sure Signal box, but the only options I see are:
4G (preferred)/WCDMA/GSM
WCDMA Only
WCDMA (preferred)/GSM
I see to recall there might be a settings menu which can be dialled in on the keypad to change what's displayed in this list

kc1 said:
Hi Anyone know how to set 3G as preferred network? Apparently I need to do this to be able to place calls through Vodafone's Sure Signal box, but the only options I see are:
4G (preferred)/WCDMA/GSM
WCDMA Only
WCDMA (preferred)/GSM
I see to recall there might be a settings menu which can be dialled in on the keypad to change what's displayed in this list
Click to expand...
Click to collapse
No you don't have to change anything. I have a Sure Signal box and the phone automatically drops back to 3G when in the house and picks up 4G when outside. Setting your phone to 3G means you're limiting yourself to only 3G masts and there are less and less of them these days.
Just make sure you have set up the Sure Signal box correctly.
Turn your phone off and take the sim out. Register it on the suresignal via the vodafone website. Wait ten minutes. Put the sim back in the phone and turn it on. It will then connect to the SureSignal. I kid you not, these are the instructions I got from being on the phone to Vodafone tech support. (I couldn't get my phone to connect to my newly purchased SureSignal box).
If you've added your phone and it's not connected, then go back into the control panel on the vodafone website and delete your phone from the suresignal, wait ten minutes and then follow the instructions above.
Edit: the menu you're looking for can be found by typing *#*#7378423#*#* on your phone keypad, but I advise against messing with it.