Please help me in a phone battery - Galaxy Note5 Q&A, Help & Troubleshooting

Hello to everyone I have a phone note5 n920c The problem with the battery when the shipping arrival level to 7% very quickly go down to the level of 0% and turns off the phone and if you restart the phone or connect it to a charger shows me shipping the 7% level Can anyone help me and I will be his thankful and thank you

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Send it back for exchange if not then just return it and buy a nother phone
Sent from my SM-N920W8 using XDA-Developers mobile app

Related

Phone shuts down around 15%

Hi guys,
Since a few days my phone powers off when de battery is around 15%. And when i charge the phone again it starts charging at 15%. I repaired the software but that didnt help. Any ideas how to fix this? I am not rooted and im not planning to do that with this phone.
Sent from my LT30p using xda app-developers app
Just charge the device to full capacity and don't restart it. This behaviour is normal.
Each restart or time spent in recovery, breaks remaining capacity estimation.
Full charge repairs it again.
peetr_ said:
Just charge the device to full capacity and don't restart it. This behaviour is normal.
Each restart or time spent in recovery, breaks remaining capacity estimation.
Full charge repairs it again.
Click to expand...
Click to collapse
Okay thx, ill try that
Sent from my LT30p using xda app-developers app
peetr_ said:
Just charge the device to full capacity and don't restart it. This behaviour is normal.
Each restart or time spent in recovery, breaks remaining capacity estimation.
Full charge repairs it again.
Click to expand...
Click to collapse
Out of curiosity, is this a software problem, a hardware problem, or a Sony is really bad at making phones problem? My first Xperia TL by them bricked itself less than a week after purchase, and now I am having this same problem with my new device ever since the update to Jellybean. I have this device through AT&T, could it be their fault? My problems with my Galaxy Note were their fault so I wouldn't be surprised.
You may notice a pattern, if its a feature of every you phone you have its a feature of the phones.
This issue has been discussed repeatedly, its all to do with the way the phone calculates the charge and its not really an accurate picture of the power in your phone. Thats why some people ave noticed their percentage going up whilst not on charge.
I suggest you just use your phone as normal for a week, (I.e no flashing etc) and let it go through several full charge, this always settles the battery stats out.
Also, the new bateries we have prefer to be on charge, so whenever posoble leave it plugges in and NEVER let it discharge, the new batteries dont like that
spromper said:
Hi guys,
Since a few days my phone powers off when de battery is around 15%. And when i charge the phone again it starts charging at 15%. I repaired the software but that didnt help. Any ideas how to fix this? I am not rooted and im not planning to do that with this phone.
Sent from my LT30p using xda app-developers app
Click to expand...
Click to collapse
Try calibrate the battery Go on Google Play and search for "Battery Calibration"
Mine was doing that too. You SHOULD read this post just in case http://forum.xda-developers.com/showthread.php?t=2355862
How I calibrate my battery:
I made sure my phone is unable to be turned on again by making sure it has no battery left. Charge it without turning it on for 3 hours.
Sent from my Xperia V using Tapatalk 2

my gnote wont charge please help

yesterday before i go to sleep i plugged in my gnote in the charger it was about 30% or 25% i cant remember and i slept when i woke up i found that its 3% although the charging sign is shown and the device is (supposdly) charging so i took out the battery for 2 mins then out it back it started normally and charged for about half an hour and arrived to 12% but then it dropped to 1% then disconnected and now i try to start it the green battery sign comes and then dissapears right away i tried plugging it to my sister's s2 charger but it wont detect the charger ! any help please ?! i am running stock rom JB and also i have been noticing that recently it my gnote started to take a really long time to charge after it took basically 4 or 5 hours now it takes like 14 or 12 hours ! any help please
==update==
i was trying to reflash the rom myabe it would work but while flashing it the laptop shut off on its on i have no idea why in the middle of flashing the rom the mobile is now stuck at the downloading screen !!! i tried taking of the battery and starting it again it said Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again and when i open download mode it says low battery can't download so i plugged it into the wall charger again and now its completely dead
Charge the battery using external charger or borrow a charged battery for note and try again..
Sent from my GT-N7000 using xda app-developers app
treacherous_hawk said:
Charge the battery using external charger or borrow a charged battery for note and try again..
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
that would be kind of hard any other suggestions ?
i got it back to life using s3 charger but it still says battery low cant download please anyone helppp
lulu2050 said:
i got it back to life using s3 charger but it still says battery low cant download please anyone helppp
Click to expand...
Click to collapse
You may try with a new battery, and remember to don't try flashing anything with low battery, it can brick your Note.
Galaxy Note batteries are well known for their poor lifetime.
well take a charged battery and try it again. And DO NOT flash anything when on low battery. Also check if the charger plugs are properly inserted in the socket and the USB contact terminal is properly connected.
Usb port problem. Better replace it..
Sent from my GT-N7000 using xda premium

[Help] XSP not charging

Facing severe overheating while Mobile in On state. There is no effective charging because of overheating. Charged with wall charger for 3 hrs still no increment in battery %. Currently running CM11, need to go back to stock...i need to charge my XSP. any help would be appreciated.
Ps. Tried other chargers to charge but it was useless,still didn't charge!
TheBlackWolf said:
Facing severe overheating while Mobile in On state. There is no effective charging because of overheating. Charged with wall charger for 3 hrs still no increment in battery %. Currently running CM11, need to go back to stock...i need to charge my XSP. any help would be appreciated.
Ps. Tried other chargers to charge but it was useless,still didn't charge!
Click to expand...
Click to collapse
Try to charge mobile in off state for couple of hours or change the data cable or adapter
Sent from my Xperia SP using XDA Premium 4 mobile app
No change...tried everything....as it was out of warrenty.
gave it to repair at local mobile repairing shop! Hope so I get my XSP in good state back!!

Battery dies despite not being 0?

Hey guys, recently my phone has been turning off at around 15-20% battery remaining. Before it drop from 15% to 1% within a matter of 45 seconds and then die, but as of recently it has been turning off at 20% and then it goes into a bootloop until I plug it in again. I've a N910W8 and am on TEKXodus URv3.6R3. I can't take it in for warranty as the phone is (obviously) rooted. I've already tried the battery calibration app on Play Store and I'm going to try Poprocks rom and if that fails, I'm going to go back to stock LP and then try my luck at the Samsung Warranty Center. Any other suggestions would be great! Thanks!
I'm completely stock, never rooted. It's been dieing between 5-10% left. I think it's just lollipop.
Sent from my SM-N910T using XDA Free mobile app
I agree with comment above. Same thing happened to me before since updated to Lollipop
Sent from my SM-N910T using XDA Free mobile app
Add me to this. It'll be like at 15 then all of the sudden it dies. ****ing annoying.
Sent from my SM-N910T using XDA Free mobile app
Just an update guys, I reverted back to stock (A0A1) 4.4.4 and then installed FireKat V13X Canadian Edition and my battery is no longer acting up. Definitely a Lollipop issue.
same thing for me. for older phones i remember having a recovery that let me reset the battery stats. i also noticed that when i charge it after it goes from above 10% to 0% and turning off, when i charge it, it would give me the percentage before it turned off. i almost thought it was a battery issue but i see from others its not. i dont leave the phone charging for long times and dont use the phone while charging.
I've been having battery problems lately too, the OEM one gets warm and does the sudden drop thing(went from 20 to 11% in an instant the other night), and even my Anker seems to drain much faster these days on both KK & LP. Neither Wakelock detector nor Gsam can find anything wrong, so I think maybe they're both just aging and need replacing :/
My stock Tmobile Note 4 was turning off at about 60%, then when I plugged in the OEM fast charger, the phone battery display came up at 0%. I called Tmobile and they sent me a new battery, problem gone now. I don't know how old your battery is, but it can also be an indication of a battery on its way out.
I'm on 5.0.1.
I never had it shut down at such a high indicated percentage, but on LP it would consistently shut off at 2-4%.
I went back to KK and it doesn't do that anymore.
I have the same problem. Anywhere from 10-30% the battery can die in an instant. Happened a couple of times while looking at the screen - the battery drops to zero in about 3 seconds. Wont boot up again until the charger is plugged in.
In my case I don't think its the software. Was working great for months - this is something that is steadily getting worse. I only noticed because I wasn't getting the battery level warnings at 15 and 5%, which I did used to get with the lollipop OS. Have ordered a new battery, hopefully this will do the trick.
Got new batteries
Update: I bought new batteries and so far so good. I think it was just an issue with the Samsung batteries. Went with Anker this time and everything seems to be good.
Just get a new battery. I had this same problem with the n6 until I got. Refurb
Sent from my SM-N910T using Tapatalk
Think it has something to do with kernel?
... lucky for you the battery is removable
Bruce lee roy said:
Think it has something to do with kernel?
... lucky for you the battery is removable
Click to expand...
Click to collapse
no has nothing to do with the kernel, either its a calibration issue with your battery or you got a dud
Yes, I had the same. Bought new battery. Not yet sure if sudden drop is fixed since it now lives way longer and lasts through entire day and still has 40-50% left.
Drop will probably be fixed, too.
Sent from my SM-N910T using XDA Free mobile app
rile1564 said:
I'm completely stock, never rooted. It's been dieing between 5-10% left. I think it's just lollipop.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
this happens to me to . but im on kitkat
its the same it happen after lollipop i guessing is the battery or lollipop i never had any problem with a samsung phone
---------- Post added at 07:22 PM ---------- Previous post was at 07:22 PM ----------
harristblack said:
this happens to me to . but im on kitkat
Click to expand...
Click to collapse
so im guessing is the battery for us that have this problem
Definitely a battery. With new one I drove with google navigation for 3 hours, put total over 4 hours of screen time and still couldn't get it to 0. Went to bed when it still was 10% or so.
Pretty amazing after old battery which would barely last through the day and died after 15%
Sent from my SM-N910T using XDA Free mobile app
Did battery replacement solve the problem for you guys? I'm having this issue for a few days now, and it can't be lollipop, I've upgraded months ago. Also, which replacement battery would be the best?
OK, this is some really weird behaviour. At 14% the "plug in your phone" warning sounds and it goes to power save mode. I rush to plug it in before it shut down. I plug it in on time, the "fast charge" message triggers. But, instead of charging, the battery goes down to 13%. 9%. I turn off the screen not to drain the power more and I wait for a few seconds. Turn on again, it's 4%. Turn off and wait some more. I turn on, and it's 1%. So I turn off again and wait, expecting it to shut down when it reaches 0%. It doesn't. I turn the screen back on again, and it's 3%. 5%. 12%. Charging normally. I don't get it why it went down to 1% before it started charging? And why the sudden power collapse only after the "battery low" message went off? It worked fine before that. If this is a battery issue, which is a hardware issue, why was it triggered by the software "battery low" message?

Need help quick!!!

Hi, for some reason my Note 5's battery life is only 12hours and 50mins from full charge. I have to charge it twice a day. Before I never had to charge it twice a day - only once a day. My note 5 is the SM-N9208 (Dual Sim 64GB Silver), Android Marshmallow has not been released for it yet. Is there something wrong with my battery? I bought the phone from an eBay UK seller and PayPal's buyer protection period ends for me today midnight so I need some advice quick. In addition, the fast charging seems to have stopped working with my charger - I am using a UK travel adapter because the fast charger is 2 pin. I appreciate any suggestions on how to fix this. Thanks!
Bump - any suggestions??? I need some advice on this... my 6 month buyer protection ends today
Reboot the phone in safe mode and see if things improve.
Sent from my SM-N920T using Tapatalk

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