Insurance question - Nexus 6 Q&A, Help & Troubleshooting

As we know this phone wears out cables left and right so they constantly fall out ... If I have insurance and take it to att will the insurance cover this ?
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JReeher said:
As we know this phone wears out cables left and right so they constantly fall out ... If I have insurance and take it to att will the insurance cover this ?
Sent from my Nexus 6 using XDA-Developers mobile app
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No ATT doesnt cover that.
Also I cant say I have ever had a single issue with the cable. To be honest if they are failing it is because people are misusing them.

I've posted about how my cables have just started falling out Anthere have been others having the same issue I'm on my 5th cable in less than a year
zelendel said:
No ATT doesnt cover that.
Also I cant say I have ever had a single issue with the cable. To be honest if they are failing it is because people are misusing them.
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Sent from my Nexus 6 using XDA-Developers mobile app

Still on original cable it came with after almost 2 years
Sent from my Nexus 6 using XDA-Developers mobile app

JReeher said:
I've posted about how my cables have just started falling out Anthere have been others having the same issue I'm on my 5th cable in less than a year
Sent from my Nexus 6 using XDA-Developers mobile app
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Click to collapse
Out of the dozens of people I know with this device not a single one has ever had to have it replaced. If you are going threw that much then you either have a faulty device USB port or you are being to ruff with it. Which is very common really. People just jerk the cable out which causes damage. Also make sure to official cables. knock offs are not made that great.

Ditto - still on my original charging cable.
If the port on your charger has become loose (in other words, your cable fits snugly on other phones, but not on your N6), you may be able to get ATT to fix it.

Same here. Original cable. Although my daily charging is wireless
Sent from my Nexus 6 using XDA-Developers mobile app

Related

[Q] ANYONE out there where to get a new charging port cable?

anyone out there know a place or website where i can get a new charging port flex cable that will actually work with out problems.
my original one didnt charge right unless i bent it backwards a little
i bought 3 off ebay and had problems with each
1st one off ebay had no sound
2nd one had no service
3rd one didnt charge at all.
the original one was a REV 1.0 connector and so were the others, so if anyone knows where to get one that will work with no problems let me know
THANK YOU
Where are you based?
Sent from my GT-N7000 using xda premium
SpyderTracks said:
Where are you based?
Sent from my GT-N7000 using xda premium
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Click to collapse
Don't know about OP, but I'm in the US, having the same issue. Went through 2 orders of 2 cables each from tmart, and sound doesn't work on any of them. I get a click when sound should start playing & nothing else.
I don't care to deal with ebay, due to shady sellers, limited return policy & price gouging ($36 for a flex cable? really?)
In UK, easiest place is amazon
http://www.amazon.co.uk/gp/aw/d/B0018BKDG6/ref=mp_s_a_1?pi=SL75&qid=1351286869&sr=8-1
Search for samsung data cable.
Sent from my GT-N7000 using xda premium
SpyderTracks said:
In UK, easiest place is amazon
http://www.amazon.co.uk/gp/aw/d/B0018BKDG6/ref=mp_s_a_1?pi=SL75&qid=1351286869&sr=8-1
Search for samsung data cable.
Sent from my GT-N7000 using xda premium
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Click to collapse
That looks like a USB cable. Pretty sure OP is referring to a flex cable, which is also what I need. Looks like this.

Included USB Cable

Sorry if this has been asked before but is anyone else's included USB cable rubbish? Mine won't stay in the phone and just pops back out whenever I put it in... Just got the phone today using the cable from my NS4G with the new 2A charger hoping it charges correctly and nothing goes wrong. Is there a fix for this so the plug stays in the phone? My NS4G cable stays in just fine... Love the phone so far in the few hours I have had it today. It's so big I feel awkward holding it but I LOVE IT!!! Such a great phone.
Well the ns4g cable charges it to 100% overnight so i guess I'll keep using that...
Sent from my SPH-L900
Yep same issue here. My cable also pops up very often. I was wondering if I cut a little bit of the white plastic at the base of the micro usb side, will do the job....
cveteca said:
Yep same issue here. My cable also pops up very often. I was wondering if I cut a little bit of the white plastic at the base of the micro usb side, will do the job....
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Yeah, there's a thread on here somewhere about this very issue. I believe the above suggestion works. As always YMMV.
Yeah i asked the same question here before, some people experience that including me. Solution is to file around the usb port or use anotheer cable.
Unfortunate that we pay such a premium price for this phone and are left with an unusable usb cable
Sent from my SPH-L900
The cable works fine for me. High quality and all. It doesn't pop out in its own.
Sent from my GT-N7100 using Tapatalk 2
It's a really nice cord, I'd say high quality but it just pops out and i can't use it ): I guess I will have to cut some of the white back on the cord or just use the ns4g one which seemed to charge it fine with the 2a charger.
Sent from my SPH-L900
Mine is probably a tighter fit than any other phone I've had. The Galaxy nexus cord would literally fall out if you moved the phone.. so bad that sprint credited me 15 bucks to buy another cord
Sent from my SPH-L900 using xda app-developers app
I think you should return your cord. Seems defective.
Sent from my GT-N7100 using Tapatalk 2
prinzhernan said:
I think you should return your cord. Seems defective.
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Yeah, I think I will do that. Recommend contacting Sprint or Samsung directly?
Sent from my SPH-L900
sky1193 said:
Yeah, I think I will do that. Recommend contacting Sprint or Samsung directly?
Sent from my SPH-L900
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Click to collapse
I think sprint first then if all else fails, samsung
Sent from my GT-N7100 using Tapatalk 2
Well I didn't want to deal with all the bs I would probably have to go through to get another so I just busted out the good ol exacto and cut some of the plastic back, now it fits in just fine
Sent from my SPH-L900
Mine cable is good too, I also using my old Nokia MicroUSB cable (from Nokia N82) which is fits well too.

Pogo Chargers for sale

$19.99 + $5.99 shipping
Pogo chargers have been relisted on ebay. Here's the link.
Just placed an order for one.... Fingers crossed
Sent from my Nexus 10 using XDA Premium HD app
corwinmortac said:
Just placed an order for one.... Fingers crossed
Sent from my Nexus 10 using XDA Premium HD app
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Same here, they were just reposted
Please post reviews when you guys can! I'm still skeptical about this but hopefully it turns out to be legitimate!
Just placed my order with cautious optimism.
DIY dock time ... in 3-6 weeks.
I live in India and have a nexus 10 and want to buy this but when I click on buy it goes from eBay.com to ebay.in
Plzz help I want to buy it
I dunno 'bout you guys, but this definitely does not seem to be an official Google made one, but instead a 3rd party one.
Fissurez said:
I dunno 'bout you guys, but this definitely does not seem to be an official Google made one, but instead a 3rd party one.
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Click to collapse
That's because it is 3rd party. Just like when the iphone 5 first came out and apple didn't release the adapter for it, people got it on eBay from 3rd party retailers.
Sent from my Nexus 10 using Tapatalk 2
Well I'm in for one. This will be my first magnetic power connector ever. I can finally face apple fanboys with my head held high.
please do let us know if this cable is any good, and if there's truly a difference from opting to this instead of regular micro-usb, could be a phony.
daLareid said:
could be a phony.
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Exactly why I use eBay and PayPal for the insurance in case it is BS
Sent from my Nexus 10 using XDA Premium HD app
It is too bad google has not released a Pogo charger yet. Personally, I hope they make 1 with a dock rather than just a cable.
irishrally said:
DIY dock time ... in 3-6 weeks.
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Click to collapse
I'm thinking a nice Maple or Birch dock.
Sent from my Nexus 10 using xda premium
Guys I would be skeptical about this. It is just the cable so you are gonna use the same charger transformer so it is not gonna charge any faster and 26 bucks totals seems like a rip. Also is this just for charging or can it transfer data? I'm gonna wait.
Sent from my Nexus 10 using Tapatalk 2
dankerton said:
Guys I would be skeptical about this. It is just the cable so you are gonna use the same charger transformer so it is not gonna charge any faster and 26 bucks totals seems like a rip. Also is this just for charging or can it transfer data? I'm gonna wait.
Sent from my Nexus 10 using Tapatalk 2
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Once the OEM POGO cable comes out it'll cost about the same price. I'd wager it costs a little more because it's an "official" part.
As far as charging speed, it's already been found that the N10 is only pulling somewhere between 1.5 and 1.8 amps out of a USB 2.0 cable, which is a limitation of the cable itself and not the transformer. The theory being passed around the forums is that the POGO cable doesn't have the same limitation and can draw the full 2 amps.
Either way, leave us to check it out if you're skeptical. We're not signing any organs away. We know what we're getting into.
Sent from my Nexus 10 using XDA Premium HD app
corwinmortac said:
Exactly why I use eBay and PayPal for the insurance in case it is BS
Sent from my Nexus 10 using XDA Premium HD app
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Yea it's a good thing you have ebay's buyer protection, please do let us know if it's any good then.
falconoble said:
Once the OEM POGO cable comes out it'll cost about the same price. I'd wager it costs a little more because it's an "official" part.
As far as charging speed, it's already been found that the N10 is only pulling somewhere between 1.5 and 1.8 amps out of a USB 2.0 cable, which is a limitation of the cable itself and not the transformer. The theory being passed around the forums is that the POGO cable doesn't have the same limitation and can draw the full 2 amps.
Either way, leave us to check it out if you're skeptical. We're not signing any organs away. We know what we're getting into.
Sent from my Nexus 10 using XDA Premium HD app
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Is there a current app you use to check that its 1.5-1.8 amps?
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SayWhat10 said:
Is there a current app you use to check that its 1.5-1.8 amps?
Sent from my Nexus 10 using Tapatalk HD
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Found the information in this thread. They did the research. Not sure if there's an app that can check power draw; is there?
falconoble said:
Found the information in this thread. They did the research. Not sure if there's an app that can check power draw; is there?
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Never seen an app for it.
The only accurate way is to use an external ammeter. You could get a rough number using a household energy monitor, but that would include current used by the power supply
There are a few electrical engineers around this board, someone with a decent lab psu could graph the charging process start to finish

R.I.P

My nexus 7 has bit the dust. the usb port pins are bent out of wack. with 4% battery left, i cant return it to stock.
Have you tried to open it up and charge the battery directly, or you could get a dock and charge it through the pogo pins.
Sent from my Nexus 7 using xda app-developers app
Would it be possible to connect it to your pc through the dock? At least you could use it to charge your nexus.
Sent from my SGH-T959V using xda app-developers app
Buy another port and replace it yourself. It shouldn't be that difficult.
Or go buy another one locally and then put your old one in the box and return it for a refund. You'll need the money to buy one but you'll get it back and have a new tablet to show for it. Office Depot stocks them. Just make sure it looks new and won't turn on. So you can tell them its just not coming on and since it's new they'll think its just a factory dud.
Good luck.
why do you want to return it to stock? Send it in for RMA and tell them it won't charge
Sent from my ADR6300 using Tapatalk 2
scottx . said:
Buy another port and replace it yourself. It shouldn't be that difficult.
Or go buy another one locally and then put your old one in the box and return it for a refund. You'll need the money to buy one but you'll get it back and have a new tablet to show for it. Office Depot stocks them. Just make sure it looks new and won't turn on. So you can tell them its just not coming on and since it's new they'll think its just a factory dud.
Good luck.
Click to expand...
Click to collapse
People like you are the reason why our return policies are so strict and restocking fee's are so high.
Perhaps you could shoot the guys an email over at http://www.mobiletechvideos.com. They do repairs for phones and tablets, while I don't see a section for the Nexus 7, perhaps if you just tell them your story they might be able to give you a hand in getting your N7 up and running again.
how did the USB port got bent?
a warning on how to avoid perhaps?
Jomari29 said:
how did the USB port got bent?
a warning on how to avoid perhaps?
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Click to collapse
buying crappy cords and using this guide to clean it
http://forum.xda-developers.com/showthread.php?t=1856180
and RMA. how do i do that
EDIT: I got it from GameStop btw ON 12/25/12
YoshiFan501 said:
buying crappy cords and using this guide to clean it
http://forum.xda-developers.com/showthread.php?t=1856180
and RMA. how do i do that
EDIT: I got it from GameStop btw ON 12/25/12
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Click to collapse
So... Cleaning the port should help prevent this to be precise
Sent from my Nexus 7 using xda premium
Nah, just do the Qi Wireless charging mod. Hooks up pretty easy from what I understand. My buddy did his and said it just hooks up real easy.
I think the Qi charger and receiver sticker was like $14. He said it only took like 20min to do.
Beats throwing a good tab away.
Sent from my Nexus 7 using XDA Premium HD app
No. Cleaning it caused pins to be bent.
player911 said:
Nah, just do the Qi Wireless charging mod. Hooks up pretty easy from what I understand. My buddy did his and said it just hooks up real easy.
I think the Qi charger and receiver sticker was like $14. He said it only took like 20min to do.
Beats throwing a good tab away.
Sent from my Nexus 7 using XDA Premium HD app
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well i cant do data then. im callin in the RMA
Who needs USB for data? Its obviously rooted and junk.
Use Wifi Explorer to transfer files.
My N7 hasn't touched my PC since I unlocked.
Qi Mod
http://forum.xda-developers.com/showthread.php?t=2070851
Sent from my Nexus 7 using XDA Premium HD app
scottx . said:
Buy another port and replace it yourself. It shouldn't be that difficult.
Or go buy another one locally and then put your old one in the box and return it for a refund. You'll need the money to buy one but you'll get it back and have a new tablet to show for it. Office Depot stocks them. Just make sure it looks new and won't turn on. So you can tell them its just not coming on and since it's new they'll think its just a factory dud.
Good luck.
Click to expand...
Click to collapse
Wow. Well done promoting fraud. Idjit
Sent from my Nexus 7 using xda premium
---------- Post added at 02:03 PM ---------- Previous post was at 01:59 PM ----------
YoshiFan501 said:
well i cant do data then. im callin in the RMA
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Click to collapse
So you're going to RMA something you broke? And expect to get a brand new one in return? You going to at least tell them you broke it?
Sent from my Nexus 7 using xda premium
Odp: R.I.P
Visa Declined said:
People like you are the reason why our return policies are so strict and restocking fee's are so high.
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Click to collapse
Bull... Your greed is the reason, not some single frauds...
Wysyłane z mojego Nexus 7 za pomocą Tapatalk 2
Fruad is still bull**** and effects everyone not just you.
Sent from my SCH-I605 using xda app-developers app
sebarkh said:
Bull... Your greed is the reason, not some single frauds...
Wysyłane z mojego Nexus 7 za pomocą Tapatalk 2
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Yeah, because only one idiot in the world is doing this. Fraud is fraud. End of story.
Sent from my Nexus 7 using xda premium
Only took ~15 posts to get to talking about fraud, awesome.
I will close this here: OP, i hope you can get it repaired, but i hope you are honest about it. If further problems arise, feel free to create a new thread in the correct location (Q&A/Troubleshooting).

Extended battery case?

Has anyone found a case that has a battery in it for the X? I don't think I can get this phone if it doesn't have it. Maybe I can request it from the companies that make them for other phones.
Sent from my Galaxy Nexus using xda app-developers app
i don't think this is possible with this phone unless the case connects to the usb plug. there is no external charging port.
asylvia said:
i don't think this is possible with this phone unless the case connects to the usb plug. there is no external charging port.
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Click to collapse
should be possible,m they make cases like that for the S4.
http://www.mybluetoothheadset.com/samsung-galaxy-s4-rechargeable-battery-case-with-kick-stand/
that use the USB port.
tjthebest said:
Has anyone found a case that has a battery in it for the X? I don't think I can get this phone if it doesn't have it. Maybe I can request it from the companies that make them for other phones.
Sent from my Galaxy Nexus using xda app-developers app
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Click to collapse
Incipio is supposed to be coming out with The offGRID Thin Battery Case for the Moto X. I'm assuming it's still being worked on because it's the only case left in their series i believe that is not on the market yet. Sorry, i can't post links yet, but the majority of link is below
blog.incipio.com/press-releases/incipio-announce-motorola-moto-x-case-collection.html
asylvia said:
i don't think this is possible with this phone unless the case connects to the usb plug. there is no external charging port.
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Click to collapse
That's pretty much how all battery cases work. The cases themselves have a usb port you use to charge the case and phone at the same time.
Slim706 said:
Incipio is supposed to be coming out with The offGRID Thin Battery Case for the Moto X. I'm assuming it's still being worked on because it's the only case left in their series i believe that is not on the market yet. Sorry, i can't post links yet, but the majority of link is below
blog.incipio.com/press-releases/incipio-announce-motorola-moto-x-case-collection.html
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Click to collapse
Right on!
Thanks.
Sent from my Galaxy Nexus using xda app-developers app
tjthebest said:
Right on!
Thanks.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
No problem. Anytime...The Moto X is a great phone and I'm glad to see that the 3rd party manufacturers are getting on board with Motorola to really get these accessories out to the many owners of this phone.
Depending on your usage you may not need it. I had a Nexus as well, and used to charge it 3+ times a day. With the X so far I can make it though a full day without issue.
tjthebest said:
Has anyone found a case that has a battery in it for the X? I don't think I can get this phone if it doesn't have it. Maybe I can request it from the companies that make them for other phones.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
it really works fine?
With how much I tether I think I need it.
Sent from my Galaxy Nexus using xda app-developers app
Androdemon said:
it really works fine?
Click to expand...
Click to collapse
With my phone completely stock and having Wi-F ( never on Wi-Fi though)i, BT, auto brightness etc enabled all the time, I'm getting 4hrs screen time, 1 hour talk with 16hrs off the charger and still ending the day with 20%+ battery life. If I root, debloat and greenify, I'm certain I could get 5+hrs screen 2hrs talk and have more left in that same period... But I'm sticking stock for the time being as it's almost perfect the way it is.
With my sgs3 I'd have to fully charged it sometime early afternoon to use it this much.
Sent from my XT1058 using XDA Premium 4 mobile app

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