Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Might kinda help to tell folks where you live. Country? State/province?
UK,London
thnx for your reply i live in London,United Kingdom
Signal lost, this might help...
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Hi there nunu,
I had the same problem, went back to the store and nope not a known problem.... So I started to troubleshoot this
1. normal G connection
2. 3G appears or even H
3. signal lost and after 30 sec. the cycle starts again.
what worked for me was the changing the of the radio version. I am currently in the Netherlands and here the NEON_Radinly_1.65.24.36 works fine, I confirmed it by loading a rom with a different radio in it and the result was again the same.
hope this helped in any way...
Let me (us) know.
-------------------------------------------------------------------
life is good, but life get's much better with a Kaiser
are you trying to connect with [email protected] / cingular1 ?
this is the kinda information you should have put in your first post
I use the above and have zero problems in Philadelphia
My 3G went out for like a day here (Phone only worked on Edge), then it started working again. Cellular carriers do have outages from time to time. Has it been a long while since it stopped working?
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Flash to a different compatible radio. If you do not get 3G/H service back, then you have a hardware issue with your radio, and will need to have the phone serviced.
what newtwork are you on?
have you tried your sim in a different handset?
what happens when running in gsm only mode?
in settings phone network change selection to manual and tap find networks and reselect network (this is known as a manual roam) does this make a difference?
Same here!, im in montreal, canada with Rogers, and in 3g doesnt work, it detects the 3G network, but as soon as i try to make a call or go on the internet it looses the signal and i have to go on GSM mode.
and i'm using LKDV12 but i still had the same problem on AT&T Original rom, and Dual V2.
Anyone?
Major problem --
I have been travelling round the world for a year and have the same problem, Have tried many radios, if I use 3G( wscdma) or auto band then the signal drops everytime i try to make a call, and no data is possible however if I use gsm only data and voice work fine, thease symptoms are on many networks, Chile, Easter Island,Tahiti, NZ, Fiji, Optus ( OZ ), and m1 ( singapore ),
Radios tried
EMO 1.71.09.01
Neon 1.65.24.36
1.65.21.18 ( att )
I even loaded the generic dopod rom + radio and it didnt seem to help.
Is it possible something low level has changed whilst doing all this flashing ?
Or could the Hard SPL affect something.
I always try to buy a 3G USIM in each country and test the sim in a backup G800 to ensure the carrier has enabled 3g data okay.
Phone is Kaiser ( HTC TytnII )
ROM is varied but and usually lorentis series roms -- L26 12 light atm
Symptoms, 3G icon shows but data wont connect, if you try to call radio strength bar drops to zero and cell communications are lost , sometimes reestablishes comms but often needs soft reset to band switch to work.
If 3G icon not showing all calls and GPRS data works Okay.
Personally I would not expect this to be a hardware failiure as many others are experiencing teh same fault and for working hardware to fail in use is more erratic in the failiure mode, but a low level register, or some other type of protocol corruption could easiliy be the cause......
The proven "high GPS current consumption in standby" issue is also present as it seems to be on all Kaisers but afaik the root cause of this was never resolved either .....
my Kaiser do not work with 3G only works on GSM NEED HELP
HI I´m from mexico telcel gsm band and the same problm works on my kaiser tried changing the rom put the htc rom again the radio too
settingsROM 1.62.502.0 WINDOWS MOBILE 6 BUILD 1828.0.4.4
RADIO 1.27.14.09
PROTOCOL 22.45.88.07H
by the way how can i make it work on gsm only or edge or other than 3g that doesn't work
tks for your assistance iñm getting frustrated
edge
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
i have the same problem did you make it work how you set a gsm band instead of the 3g on the phone tks for your assis
dr.vogel
I have the same problem. Already had it with WM6.0 original HTC ROM (Finnish ROM, but language set to English). Then sent it to service. It came back, they said they "reapplied software or smth" and it worked after that. Then after 6.1 update again, the same problem (even with the latest updated Radio ROM).
When I set band selection to auto, it picks up 3G or even H but tends to loose it and definetly looses connection to network if I try to make a call. Can't take any incoming calls either.
It works ok when I force it to use GSM (EDGE for data) on Band selection tab, in phone properties.
I probably won't bother taking it to service anymore cause there is no local service here in Estonia, they ship it to Finland and it will take a minimum of 3 weeks...
... so I'm waiting for Xperia X1 and hope it's not as much HTC.
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Read this: http://forum.xda-developers.com/showthread.php?t=335074
Hardware problem, repair needed and unavoidable to get 3G functionality back.
I have the same problem.
I bought an O2 Stellar (Kaiser) from a work colleague and it worked fine on 3G/Auto on the day I bought it.
The next morning, when I switched on the phone, it had exactly the symptoms described (i.e. it would only work if forced into GSM mode).
My colleague took it back to O2 under warranty.
1 week later, it was returned as 'fixed', but it actually still had the problem, so my colleague returned it again to O2.
Another week later, O2 provided a replacement unit under warranty.
The replacement worked fine, until the next morning when I turned on the phone and had to force it into GSM mode again because it wouldn't work in 3G/Auto mode.
I'm on 3 in the UK and I suspect the problem is something to do with the roaming onto Orange GSM which happens when there is no 3G signal from 3UK. However, on the day each of the units worked, it was switching between 3G and GSM repeatedly because the 3G signal is fairly poor in my office.
I'm now waiting for my colleague to return from his holiday so that he can return this unit to O2 and we'll see if we get another replacement. If we do, I'm very reluctant to actually use it - I think I'll probably just sell it on and get something different. Shame because I really like the Kaiser.
as mentioned before, another thing that you should've tried is to call the helpline and see if there's an outage in your area. I've been experiencing the same problem in a very particular area (3G hand-off to EDGE problem only happens on campus). Tried different radios and problem still exist, so I gave them a call today and turned out that there is an outage here.
In my case, it's not caused by a network outage - 3G works fine on my Hermes in the same locations.
Good thought though.
Relax boys...I have'd the same problem... The only solution is to go with your phone for warranty return. There they will change your TyTN II mother board and all will be ok. IT IS THE ONLY WAY.
PS do the same thing I did http://forum.xda-developers.com/showthread.php?t=418375
i post this thead and the solution
i post this tread an the solution came on tha answer of various of you great ideas i get the solution changing the rom and the wm to 6.1 and the rom is the dutty's it has worked almost perfectly in any wy itested only some install on the gps progrms but no mayor problem tks all you friens for a great support
The same thing has happened to me as well (Orange UK).
Initially I thought that it was an outage in my area as my friends had problems connecting to 3G as well, but their problem has been fixed but I still cannot.
I'll be contacting their tech support dept. later today and I'll post back.
HI everyone --- just picked up my phone tonight from tmobile. however, the data drops every time i'm on a call. no 2g, 3g, or 4g indicator after about 10 seconds of initiating a call.
just trying to figure out if i have a bad phone or if others are also noticing this issue.
any feedback is much appreciated. I may switch to At&t and get the optimus g pro if this is "feature" of the HTC one
biswasd said:
HI everyone --- just picked up my phone tonight from tmobile. however, the data drops every time i'm on a call. no 2g, 3g, or 4g indicator after about 10 seconds of initiating a call.
just trying to figure out if i have a bad phone or if others are also noticing this issue.
any feedback is much appreciated. I may switch to At&t and get the optimus g pro if this is "feature" of the HTC one
Click to expand...
Click to collapse
If you're on EDGE it can only do one at a time not both.
SmiLey497 said:
If you're on EDGE it can only do one at a time not both.
Click to expand...
Click to collapse
Correct. Not on 2G yes on 4G.
SmiLey497 said:
If you're on EDGE it can only do one at a time not both.
Click to expand...
Click to collapse
I hear ya....but it's happening from 4g to zero; 3g to zero....the data connection (regardless if it's locked onto 4g or not), just drops after a few seconds of being on the call.....
what does everyone have their data settings set to? under mobile data > network mode.....
mine was originally set to GSM/WCDMA/LTE auto....
I changed it to GSM/WCDMA AUTO since tmobile doesnt' have LTE where I live to save battery......
but the problem persists with all settings, even when I select teh LTE....
any thoguhts?
mine was originally set to GSM/WCDMA/LTE auto....
I changed it to GSM/WCDMA AUTO since tmobile doesnt' have LTE where I live to save battery......
but the problem persists with all settings, even when I select teh LTE....
any thoguhts?
Click to expand...
Click to collapse
Dial *#*#4636#*#* select phone info and see if it's set to GSM/WCDMA/LTE there as well.
I had that problem. Mine was set to CDMA/EvDo/GSM/WCDMA/LTE auto from factory. I did the above and set it to GSM/WCDMA/LTE auto and it fixed it for me.
Tidbits said:
I had that problem. Mine was set to CDMA/EvDo/GSM/WCDMA/LTE auto from factory. I did the above and set it to GSM/WCDMA/LTE auto and it fixed it for me.
Click to expand...
Click to collapse
where exactly is this setting? i entered *#*#4636#*#* and clicked on the three little dots in teh upper right hand corner....then i selected "select radio band".
A window popped up with "automatic" or "usa band". I selected "automatic".....but i don't see anywhere to select between GSM / LTE, etc. within this phone settings hidden menu..
help!
****Edit:***** never mind i found it however, mine was set by default to WCDMA......should I change it?
biswasd said:
where exactly is this setting? i entered *#*#4636#*#* and clicked on the three little dots in teh upper right hand corner....then i selected "select radio band".
A window popped up with "automatic" or "usa band". I selected "automatic".....but i don't see anywhere to select between GSM / LTE, etc. within this phone settings hidden menu..
help!
****Edit:***** never mind i found it however, mine was set by default to WCDMA......should I change it?
Click to expand...
Click to collapse
yes should be set to GSM/WCDMA/LTE auto or if you don't have LTE in your are just GSM/WCDMA auto.
Tidbits said:
yes should be set to GSM/WCDMA/LTE auto or if you don't have LTE in your are just GSM/WCDMA auto.
Click to expand...
Click to collapse
got it....THANK YOU TO EVERYONE for their replies....changed it now...but still -105dBm to -93dBm at best......
what's funny is that my work provided tmobile blackberry sitting right next to my HTC one has awesome signal right now.....i don't get it.....although the blackberry is a 3g blackberry at best with no 4g capability.
also, i have noticed that if i switch the ONE to GSM only, the signal jumps to -71dbm.....!!! so apparently the "4g" sucks here in northern cincinnati....
4G have low coverage in all countrys, only usa have widely 4G.
If you got 4G that means you got better internet speed not stronger signal.
Signal depends on internal antena which dosent care if signal is 2g,3g,4g.
Sent from my LT26i using xda app-developers app
Simultaneous Voice and Data HTC One on T-Mobile
After dialing *#4636#*#* my HTC One on T-Mobile is set to WCDMA preferred as we do not have LTE coverage yet.
Voice and Data works superfluously under "4G" HSPA+ 21. I tested both while making incoming and outgoing calls.
I was told to change it to GSM/WCDMA/LTE auto when they put LTE live in my area.
erg208 said:
After dialing *#4636#*#* my HTC One on T-Mobile is set to WCDMA preferred as we do not have LTE coverage yet.
Voice and Data works superfluously under "4G" HSPA+ 21. I tested both while making incoming and outgoing calls.
I was told to change it to GSM/WCDMA/LTE auto when they put LTE live in my area.
Click to expand...
Click to collapse
Hi there erg208, I've tried all of those settings and still no success. Only for a very short time (data will stay on anywhere from 3 seconds into the call to no more than 10 mins into the call....last night was a record with 30 mins into the call) but the moment I begin to do to much surfing or send one too many emails or Gtalk for too long it's like my phone just gives up and the data disconnects and at no point during my phn call will it ever reconnect. I have to hang up my call and INSTANTLY the data turns on with all 5 bars and an H signal. AND most times I have to restart the phn before I can get simultaneous voice and data again. Do u have this issue? May I please ask if you've done an extensive test with your simultaneous voice and data? Meaning have u actually been on a long enough call and seriously surfed the web, sent & received multiple emails, chatted on Gtalk and sent an MMS all during one call and it stay connected? That would be a real test b/c mine doesn't. And if your data does disconnect do u have to hang up the call for it to come back on?? And does it work again if you make another phone call without having to restart your phone? No matter what, having to do either of those things is unacceptable b/c I have NEVER had to with any of my previous HTC devices on Tmobile's network. And I'm a flight attendant so I'm all over this country receiving 3G, 4G and LTE signals and it does it no matter where I am, if I'm moving in a car or sitting perfectly still in the same area with good coverage. Pls let me know your full experience in testing this. I really appreciate your help! Thanks
---------- Post added at 03:41 AM ---------- Previous post was at 02:51 AM ----------
biswasd said:
got it....THANK YOU TO EVERYONE for their replies....changed it now...but still -105dBm to -93dBm at best......
what's funny is that my work provided tmobile blackberry sitting right next to my HTC one has awesome signal right now.....i don't get it.....although the blackberry is a 3g blackberry at best with no 4g capability.
also, i have noticed that if i switch the ONE to GSM only, the signal jumps to -71dbm.....!!! so apparently the "4g" sucks here in northern cincinnati....
Click to expand...
Click to collapse
Hi there biswasd, I've tried all of those settings and still no success. Only for a very short time (data will stay on anywhere from 3 seconds into the call to no more than 10 mins into the call....last night was a record with 30 mins into the call) but the moment I begin to do to much surfing or send one too many emails or Gtalk for too long it's like my phone just gives up and the data disconnects and at no point during my phn call will it ever reconnect. I have to hang up my call and INSTANTLY the data turns on with all 5 bars and an H signal. AND most times I have to restart the phn before I can get simultaneous voice and data again. Do u have this issue? May I please ask if you've done an extensive test with your simultaneous voice and data? Meaning have u actually been on a long enough call and seriously surfed the web, sent & received multiple emails, chatted on Gtalk and sent an MMS all during one call and it stay connected? That would be a real test b/c mine doesn't. And if your data does disconnect do u have to hang up the call for it to come back on?? And does it work again if you make another phone call without having to restart your phone? No matter what, having to do either of those things is unacceptable b/c I have NEVER had to with any of my previous HTC devices on Tmobile's network. And I'm a flight attendant so I'm all over this country receiving 3G, 4G and LTE signals and it does it no matter where I am, if I'm moving in a car or sitting perfectly still in the same area with good coverage. Pls let me know your full experience in testing this. I really appreciate your help! Thanks
electrash said:
4G have low coverage in all countrys, only usa have widely 4G.
If you got 4G that means you got better internet speed not stronger signal.
Signal depends on internal antena which dosent care if signal is 2g,3g,4g.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
That is not true. We have decent LTE coverage here in UAE (inside the cities at least) and great 3G coverage even on highways.
I did have a similar issue that while on 4G data would drop if i receive a call but that's because 4G LTE does not support voice and my call gets "demoted" to GSM which does not support data+voice simultaneously.
Hi,
I never test with 3G SM before with my phone.
I have changed my Vodafone plan to 3G and started using it.The SIM is working fine with 3G in my old mobile (Sony Ercsson).
When I put the SIM i my HTC it is not detecting 3G Network.If I choose GSM/WCDMA it is selecting the 2G Network and for WCDMA Only option
it is not showing any network.
Please note I am having the HTC mobile fro HTC Hongkong and now using the same in India.
Operator: Vodafone
Activity Performed:
Restart the phone and put off the battery multiple time
Factory Reset
Use another 3G SIM which is also workng in my old phone
Toggling between flight mode and WCDMA.
Results:
Just received the 3G network twice and it was sustained for 20 minutes and so.
Please note I am having good 3G Coverage in my locality and with my old phoe it always come full signal.
It happens some time
I have to disable / enable 3G to make it works.
Dionys11 said:
It happens some time
I have to disable / enable 3G to make it works.
Click to expand...
Click to collapse
As I mentioned I has tried that multiple time.bt not.working...htc service cen
ter is saying that thay stop providing services for this model.seems to be some
hardware issue as sometime it is detecting.
tanmoy.dey.87 said:
As I mentioned I has tried that multiple time.bt not.working...htc service cen
ter is saying that thay stop providing services for this model.seems to be some
hardware issue as sometime it is detecting.
Click to expand...
Click to collapse
thought it was due to the kitkat rom .....
Even I am facing the Same issue!!!
Not able to connect 3g and h... Please provide any solution for this!!!
Hello Guys,
I am having a weird issue in my S10 regarding call.(Using Airtel)
I am unable to call anyone through the phone if the Network mode is set to anything other than LTE/3G/2G (auto Connect) (e.g - 2G Only , 3G/2G and so on).
Other the LTE mode , when I try to call someone the call gets cut immediately without any message , ring or anything else.
I tried putting the sim card in my Redmi Note 5 pro and set it to 2G mode , and it worked several times.
So can anyone provide a solution or if anyone can confirm whether they are facing this issue or not?
subhad43 said:
Hello Guys,
I am having a weird issue in my S10 regarding call.(Using Airtel)
I am unable to call anyone through the phone if the Network mode is set to anything other than LTE/3G/2G (auto Connect) (e.g - 2G Only , 3G/2G and so on).
Other the LTE mode , when I try to call someone the call gets cut immediately without any message , ring or anything else.
I tried putting the sim card in my Redmi Note 5 pro and set it to 2G mode , and it worked several times.
So can anyone provide a solution or if anyone can confirm whether they are facing this issue or not?
Click to expand...
Click to collapse
Hello, which carrier do you have? In my case i have Idea which fails to provide a 4g+ service in certain area/region followed by which you cannot call or receive calls on LTE/3g/2g. Try using a different sim card which has 4g+ service in your area/region.
Regards
Mandark52 said:
Hello, which carrier do you have? In my case i have Idea which fails to provide a 4g+ service in certain area/region followed by which you cannot call or receive calls on LTE/3g/2g. Try using a different sim card which has 4g+ service in your area/region.
Regards
Click to expand...
Click to collapse
I am using Airtel 4G. There is 4G in my region, the issue is I can call when its set to LTE (4G). But setting the network to 2G or 3G causes the issue. I tested the 2G and 3G in my Redmi Note 5 Pro and they are working in that phone so I believe it's not regional issue.
Anyway I will do a factory reset to check if it works(Tried settings reset and network reset. None of them resolved the issue).
subhad43 said:
I am using Airtel 4G. There is 4G in my region, the issue is I can call when its set to LTE (4G). But setting the network to 2G or 3G causes the issue. I tested the 2G and 3G in my Redmi Note 5 Pro and they are working in that phone so I believe it's not regional issue.
Anyway I will do a factory reset to check if it works(Tried settings reset and network reset. None of them resolved the issue).
Click to expand...
Click to collapse
I have the same combo and 2g calls works just fine.
Updated to the latest may patch.
mehra1 said:
I have the same combo and 2g calls works just fine.
Updated to the latest may patch.
Click to expand...
Click to collapse
I Did factory reset today. Its working fine now. Thanks for all the help