Hello,
Today my phone suddenly froze. It happened before so i didn't care much about it and left phone for some time. Unfortunately, I'm not able to boot system anymore, because phone turns off right after first white HTC logo screen. When I boot into recovery only up and down buttons work, pressing on/off button causes phone freeze.
Phone is rooted (ROM - insertcoin-7.1.3), since few months and till today it was all working fine. Conecting it to laptop it was recognized as RELINK device (but it doesnt work anylonger) so I think it might be over. Any idea what to or what steps perform to bring it back to live?
Related
Hello All
I did search the forum and still not answer for the stranger reboot loop.
I got a phone call, and answered it. The reception was crappy and hear no voice. I then looked at the phone to see if call had dropped and it was frozed on the incoming call screen. I then pulled the battery and pressed the power button to turn on the phone and It would not power on. After multiple battery pulls and many many power button presses, still nothing. It was like it was out of battery. It was stitting on the home charger before i left the house. Prior to this the phone worked fine. Over the past week or two I had to do a battery pull may be 3 times.
I got to my car and plugged it into the charger and the orange charge led came on, on the front of the device. I then pressed the power button and it vibrate once as normal and then went to the multi-colored nexus "X." he screen went black and then vibrated once again and and was back at the mulit-colored "X." Then the loop starts.
In between the restarts I try to get it to boot into the bootloader by using the "vol down and power" and the "trackball and power button" and the white screen for the boot loader flashed for a milisecond the goes to black. As long as I hold the "vol down" button the while bootloeader or recovery screen flashes every 4-5 sec for a milisecond. As soon as I let go of one of those button, it automatically goes to the full reboot loop.
THis all happens when it is plugged into a power source. As soon as i unplug it, it goes back to the power button not responding. Again it acts as if it has no battery power. But it is in the 90%.
So i am unable to do any other step as in reflashing, and or doing a recovery.
ANY IDEAS any one.
I was running Cyanogen RC3. the latest rom with amon RA 1 7 1, korean radio 5.0.8
It was running perfectly up till today. when it went into its loop.
ANY HELP WOULD BE AWESOME
THanks in advance
DD
Plug it in to the USB, adb reboot recovery, reflash rom. Or even wipe and reflash if needed.
Sounds like it could be hardware the way you have to hold the keys down and you said it wasn't responding to the power button press.
ok thanks, ill give it a try.
here is my only issue. I am not using my original computer Mac. I just sent it out to apple for repair. So i am using my companies computer. I need to set up the AndroidSDK to be able to talk to the nexus. Since the phone will not turn on i can not load the drivers. and ive tried every way and it has not installed and i cant check because it wont stay on. it just goes to the loop. and it wont turn on if its not plugged to a power source.
Any ideas or suggestion.
SOrry I am an noob, so could you please be specific in your instructions.
I as of right now have insalled the Android SDK and i am unable to see the serial number (working on an old dell, running XP sp3) because it wont turn on.
It cant manually install the drivers because I cant turn the phone on to specify the drivers.
and
I using USBDeview, the phone also has to be on to erase all HTC previously installed drivers. i think. but there were none in the usb log...i think becuase they didnt install...agains because it would not power on...:-(
any ideas...please
DD
Also
Sorry excuse me if its a sort of a duhhh question...
even if i am able to load the device bridge, if the phone will not boot can i still flash another rom, or do a recovery. The phone is not getting past the Multi-colored "X" ???
DD
It should still read the commands when it's trying to boot. You don't need to turn the phone on at all to be able to install the ADB drivers, they are independent of each other.
As strange as it started, is a strange as it went.
This morning open the phone to pull the sd and the sim to put it in a throw down phone. I replaced the battery and cover and just hit the power button. The phone does a full boot and it appears to be working properly. the sd card and sim are fine. I the odd thing is i did this multiple times yesterday and last night. I pulled both sim and sd, replaced the battery and tried to boot with the same issues as named above with nothing different.
I left the phone on charge last night and it was charging for close to 8 hours and it was still showing the orange charging light.
So after it booted this morning, and i checked everything. It showed the same amount of charge as yesterday, right before it froze, which was 75%. So that is another strange occurance.
I plan on reflashing the rom and seeing how things go.
I thank you for your assistance and time.
appericate you helping out a clueless noob.
DD
Hi all, forgive me if this has already been asked in some form.
My girlfriends Verizon Moto X lost battery one day while she was playing a game. After she charged and tried booting again, it just booted to a black screen. It still runs through the full boot animation. Weirdly enough, active display will still show her information (and can be interacted with until unlocked), and holding power will bring up a power menu for shutdown. The camera gesture also works to launch it, but you can't interact with anything at all. Safe mode provides the exact same issues.
She is running the latest 5.1 update and is fully stock. She also does not wish to root or flash a custom recovery.
I have tried to pull the data, which windows recognizes as a media device, but shows empty when clicked on. OSx immediately says that the storage can not be accessed over android file transfer. I plugged it in for ADB but ADB won't seem to find it when its turned on. It is recognized in fastboot though. I also wiped the cache via the stock recovery, but that didn't help.
I believe a factory reset will be the solution to the black screen, but she has a bunch of photos she would really like to save. Is there anyway for me to actually get them off of the phone? If she can get those, I can get it factory reset for her no problem.
Thanks for any advice!
The exact same thing has happened to my girlfriend's phone as well and I'm also looking for a solution to recover the data. Moto X (2014) Pure, 5.1
The device boots. The Motorola boot animation plays all the way through, the screen brightness dims slightly as normal, and then the Amber Alert from the previous night vibrates the phone several times and displays over a fully black background. There are no soft buttons and no status bar. The home screen appears not to have loaded (yet?)
Attempts to click "OK" to close the alert fail.
The phone is hot. It is working hard. Something stuck in a loop?
The power button will bring up the "Power Off" prompt with no issues. The animation plays smoothly and the phone can be powered off as normal. The phone is able to recognize touch input here.
Calling the phone while it's on will play a ringtone. It is receiving calls.
Plugging the phone into a computer will show up as an MTP device. However, there are no contents listed.
Sometimes, the phone will prompt that the "System" process is not responding and will ask to close it. This has no effect.
Booting into Safe Mode has no effect.
Clearing the application cache from recovery mode has no effect.
I have a CSE degree but absolutely no Android experience. Forensics on a NAND dump or something like that isn't out of the question, unless it's not possible. Hope you're able to get some help.
Edit: Some other threads with the same issue:
http://forum.xda-developers.com/mot...-screen-to-recover-data-t3168103#post62117413
http://forum.xda-developers.com/moto-x-2014/help/black-screen-boot-t3161110
https://www.reddit.com/r/MotoX/comments/3cf4gr/51_black_screen_after_turning_on/
https://www.reddit.com/r/MotoX/comments/3aqr95/moto_x_2nd_gen_black_screen_after_update/
https://www.reddit.com/r/MotoX/comments/383ej6/black_screen_on_startup/
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Update?
Hello,
I am having this issue as well.
Unfortunately I am unable to perform any form of factory reset, the bootloader also just brings me to the black screen and I am unable to use soft keys. The kicker for me is that I cannot connect to my PC with a working USB. I used to have that available and now no device is recognized.
I've got an AT&T HTC One M7. It's non-rooted and has stock firmware. Android updates from AT&T are installed when pushed. It's all pretty routine. As of yesterday evening, this phone started rebooting and won't stop.
If I leave it alone, it vibrates (normal startup notification), goes to the green on white "htc" screen for a few seconds, then goes blank and starts over. I can get to the bootloader screen, and I've gotten it to start in safe mode as well, but it always restarts again within a few seconds.
Things I've done/found:
- Holding down the volume down button while it restarts takes me to the bootloader menu, but the buttons don't seem to work correctly when I get there, and it always restarts again within a few seconds.
- I managed to start it in safe mode a few times--I think by holding volume up and volume down at the same time--but it restarted before I could do anything.
- I removed the SIM card. Same thing.
- I let it reboot until it died. As soon as I plugged it in, it started the same thing again.
I'm starting to think it's hardware failure, like the power button is constantly making contact, even though the button feels fine to the touch. Note that I get to the bootloader just by holding the volume down button. I don't have to touch the power button. I'm not certain whether that's normal. Can anyone give me any ideas or even just verify that it seems like a hardware problem?
Hello forum,
I try not to post on forum for help unless I run out of options. I used to encounter loops before and managed to fix them but this one is really weird. So a bit of background : I was running stock ROM + TWRP recovery and everything seemed normal till one day when I encountered my first loop after opening up newly installed app ( although I don't think it relevant to this case ). But anyway, when I opened it, phone restarted itself immediately and kept doing it (didn't get pass the logo) for around 5 minutes when finally booted into the OS. After that everything seemed fine for...about a month when the same loops started to happen more and more often. They usually happen when phone has it screen turned off and I press power button to wake it up, it then gives me 3 seconds as If I would hold the power button and volume down button prompting me that it's about to restart itself. So I thought, that there has to be some junk apps that are fighting with each other causing these loops and I went for the recovery. But (stupid me) instead of wiping only the apps I got rid of the whole ROM with recovery ( ). So this time I flashed a custom ROM (ViperOne+9.0.0-fix) using ADB (adb push etc etc) and TWRP thinking that maybe the previous ROM was the issue. (I forgot to mention that even when there was no OS on the phone it was still looping.) After a while when the loops stopped, I got into the recovery and flashed ViperOne with no problems at all. Phone booted itself into the OS, everything seemed normal to the point where I left it for couple of minutes, pressed power button and it went into to eternal loop where it only stopped when the battery was drained. It was literally loopin the whole night (couldn't sleep). Now when I connect it to charge it doesn't go into charging but goes straight into the loop. I can get as far as the bootloader and selecting to go to recovery and after I press power button to select it, it goes into the loop. NOW..this might sound like there is a hardware issue (the power button) but I highly doubt it. Ill appreciate any kind of solutions. :silly: Thanks in advance.
// edit v 1.0
If I didnt make any sense here's video :
https://youtu.be/DhVFApSE3kg
FML.... Here goes some background story (lazy to read? skip to next paragraph). One day found my Nokia 7 plus bent a bit (top right corer) it was working perfectly fine, but my OCD made me "fix it"... After bending phone the other way, to straighten it - Power button stuck (pushed in). Phone got into constant restart loop, and eventually ended up in download mode. Since I couldn't do anything - left it as is until battery died. After gathering all the tools, I've dissembled my phone, fixed stuck power button, charged battery, turned it on - I found out that I cracked the screen.... Bought new screen and replaced it.
Now when I turn on my phone (in fact it turns on automatically, after power off it will turn on again after few seconds), it vibrates and goes to WSOD (white screen of death)
I can't enter recovery mode
I've tried workaround as per this thread: https://forum.xda-developers.com/nokia-7-plus/help/device-stuck-download-mode-t3934323
fastboot devices - returns my phone, however adb devices - does not.
Any ideas how I can get back to life?