My phone is a T-Mobile branded HTC One M7 with Android 5.0.2. A few days ago, I received an OTA Android update and since then, WiFi has been unusable.
When WiFi is turned on, the phone sees and connects to the WiFi access point, but a error message pops up, "Internet Connection Unstable" with the SSID of the access point displayed below.
I contacted HTC support and was advised to wipe the cache partition. This did not work, and the next bit of advice was to do a factory reset on the phone. I'd like to avoid that if possible... has anyone else encountered this issue?
Thanks.
Earl
UPDATE: this turned out to be not a problem with the phone. I found a rogue DHCP server on the network that was causing the instability.
they might be right, a full reset is quite useful after a ota update (for HTC phones). After upgrading to lollipop I did have a couple of bugs (tho none as major as the one you're describing) and I had to do a factory reset to get everything working flawlessly.
And after trying to upgrade from stock 7.19.401.102 to 7.19.401.121 my m7 stopped working altogether, it got stuck in a bootloop at HTC's logo. I had to flash a nandroid backup I made when I was on KitKat and then upgrade to 7.19.401.102 lollipop, do a full reset, upgrade to 7.19.401.121, and then another reset. That fixed everything for me (maybe the factory resets weren't necessary in that case tho). But I no longer care about htc's stock roms to go through such trouble again.
HTC's ota update seem to have lots of bells and whistle (and annoyances) going about them, which is why I'm on 6.0.1 crdroid ROM.
try clearing the settings app data (from settings>apps) or the WiFi app data. There's no guarantee it'll work but it's better than having to do a full reset.
Related
Howdy folks,
I received the HTC One (801n) earlier today. It arrived with 4.1.2.
Explored it for a few minutes, although I did not set it up fully - assuming I'd have to do it all over again following a 4.2.x update (I am coming from the HTC Desire, btw).
The WiFi was connecting without issues, then. I was also able to download the official 4.2.2 update from HTC servers.
The update was executed successfully - and surprisingly - I did not have to set-up the device from scratch. I then happened to notice that the phone would not connect to the WiFi network. I have my old Desire beside me (running a 4.2.2 custom ROM) and it has never faced those issues.
For a moment, I thought it was a hardware defect - but I recalled that the update from 4.1.2 was done OTA on the same WiFi network. I am, therefore, guessing it is a 4.2.2 bug.
Unfortunately, Google searches did not show any such issue specific to the One. However, there were 4.2.2-and-WiFi related issues in the One X.
I have tried a few full-resets in vain. Could someone please offer an insight?
Thanks, in advance, for your time/help.
kartnite said:
Howdy folks,
I received the HTC One (801n) earlier today. It arrived with 4.1.2.
Explored it for a few minutes, although I did not set it up fully - assuming I'd have to do it all over again following a 4.2.x update (I am coming from the HTC Desire, btw).
The WiFi was connecting without issues, then. I was also able to download the official 4.2.2 update from HTC servers.
The update was executed successfully - and surprisingly - I did not have to set-up the device from scratch. I then happened to notice that the phone would not connect to the WiFi network. I have my old Desire beside me (running a 4.2.2 custom ROM) and it has never faced those issues.
For a moment, I thought it was a hardware defect - but I recalled that the update from 4.1.2 was done OTA on the same WiFi network. I am, therefore, guessing it is a 4.2.2 bug.
Unfortunately, Google searches did not show any such issue specific to the One. However, there were 4.2.2-and-WiFi related issues in the One X.
I have tried a few full-resets in vain. Could someone please offer an insight?
Thanks, in advance, for your time/help.
Click to expand...
Click to collapse
Try removing the network in wifi settings and then reconnecting from new, it's not a issue with 4.2.2 causing this.
If that fails then after a base update (4.1.2 to 4.2.2) a factory reset is sometimes required after the update but this will mean having to set everything up again.
rider5512 said:
Try removing the network in wifi settings and then reconnecting from new, it's not a issue with 4.2.2 causing this.
If that fails then after a base update (4.1.2 to 4.2.2) a factory reset is sometimes required after the update but this will mean having to set everything up again.
Click to expand...
Click to collapse
Thank you for the response. Did that, mate.
I guess you mean - 'forget' network and reconnect afresh? Yep, tried that. And did the factory reset too - to no avail.
Searched threads here, guess this is a first - in the meanwhile, I'll check out other Google results which indicated similar issues with the One X. Never owned one before, but shouldn't be all that different.
Hi everyone,
since the update to Android 4.3 I'm experiencing some signal issues which makes me think about sending the phone to HTC.
First, after booting up the phone it connects to the GSM/3G network but after a minute or two it looses the signal for a while.
Second, every time i turn on WiFi the phone disconnects from the GSM/3G network. I'm not talking about switching from mobile data to WiFi, i'm talking about disconnecting from the mobile network at all!!! It says "no signal" and i get a little "x" displayed at the status bar every time i turn on WiFi.
These issues had not been present with Android 4.2.2 but with 4.3 it's just annoying.
I tried to avoid this by turning off the energy saving option but it's still the same.
Anyone with the same problem or even a solution?
Regards!
Phone goes in Unreachable state when power saver is ON after upgrading to 4.3
Hello All,
After upgrading my phone to Android 4.3, i am facing a problem i.e.when in built power saver mode is ON or any other third party application for power saving is activated, then when i am using my phone on 3G it works just fine but after some time when i put the phone in idle mode (screen lock & not using the phone) after some time when i again try to use my phone , my phone's data connection couldn`t start, and when i try to manually switch on the data connection through setting, it shows "Turning On.." & remains in this state. And during this scenario my phone goes in unreachable state, i have to restart my phone to make it working.
Pls help, is there any workaround to eradicate this problem, Am i the only one facing this problem or it is problem in all HTC one after upgrade to 4.3.
Thanks.
need more info
Please provide more information.
Are you using a m7 m7u M7ul ...etc
Who is your carrier?
What ROM did you update from and what ROM did you install?
What steps did you take?
Did you update the firmware?
Did you wipe cache and dalvek cache?
same issue here.
any solution?
Jcc1dls said:
Please provide more information.
Are you using a m7 m7u M7ul ...etc
Who is your carrier?
What ROM did you update from and what ROM did you install?
What steps did you take?
Did you update the firmware?
Did you wipe cache and dalvek cache?
Click to expand...
Click to collapse
I bought a factory SIM unlocked HTC one with CID_102 and I'm using it with an austrian tele.ring SIM card. I didn't perform any software/bootloader/CID or whatever modification at all. I think the device has been shipped with Android 4.1.2, i don't remember. After Android 4.3 OTA update these problems occured. Before 4.3 OTA update i performed the 4.2.2 OTA update and used the phone for a while without any problems at all, until 4.3 OTA was available. Since then these signal issues make me crazy. According to system info the baseband version is 4A.21.3263.04_10.38m.1157.04L and the build number is 3.62.401.1 CL264544
If you need more info let me know!
Regards!
PS: I also performed a factory reset, but it's still the same.
Finally, there was a quite simple solution for this issue. I switched from "GSM/WCDMA/LTE automatic" to "GSM/WCDMA automatic" and this problem didn't occur any more.
A few days ago I got a notification saying there was a software update for my T-Mobile HTC One but couldn't download it because there was no WiFi available at the time. So when I got to work I ran the update and it installed fine. Then after the update completed I noticed I was not getting and WiFi connectivity. It was showing that I was connected to the network but there was no internet. So I backed everything up and did a factory reset thinking maybe that would fix the issue. When it rebooted and I tried typing in the wireless password it kept failing and turning the WiFi on and off sporadically.
So when I got home that night I unlocked and rooted my phone and installed TWRP. I flashed Bulletproof Kernel since the T-Mobile Kernel is write protected from what I have read. I created a backup I could flash to in case something went wrong and had to go back to stock ROM. I tried flashing with the newest Android Revolution and Viper ROMs but both got an error saying it couldn't open the .zip file. I eventually got InsertCoin to flash but now the WiFi won't turn on at all. I then restored using the backup I had just made and had the same issue from before I did the factory reset. WiFi sporadically turning on and off and couldn't connect to any network.
Any ideas what the problem could be?
I started with a fully stock Sprint m7 and took the most recent OTA with sense 6. I then did a factory reset. Since that reset, I have WiFi networks showing up in my list that don't exist. Upon further inspection, the signal db of these fake networks never change, and the mac addresses are all zeros. The WiFi works just fine other than this strange anomaly. I planned to unlock and flash AOSP anyway, so I ignored it and assumed they would go away after flashing. I unlocked and rooted, flashed another sense ROM, then went s-off with firewater. I then flashed cyanogenmod, the latest nightly. These networks are STILL SHOWING UP. What the heck is going on? I'm guessing its buried in the kernal so that why it persisted through multiple ROM flashes? I have googled and searched here several times and I can't find anything related to this issue. Again, it was 100% stock when this started.
I'm S-Off, running the Thoughtless One ROM now (latest sprint OTA base, rooted with bloat removed)
I flashed latest firmware with hboot and such removed.
Random WiFi neworks keep showing up "in range". I was able to locate one by its name, the business is next to where I had lunch one day. I never connected to it, and I'm 10 miles from it.
Anyone have sugestions? I don't know enough about this OS to understand where this bug could be hiding. It all started back when I was fully stock and took the OTA with Sense 6. It's starting to make me paranoid. :silly:
Ok Kinda long but want to cover everything:
So I rooted my htc one m8 (sprint) about 6 months ago I have twrp recovery and I flashed android revolution 8. A few months later I installed android revolution 11 no problems with it what so ever. A cpl days ago I tried to flash android revolution 22 but had no luck just kept boot looping and I lost everything on my phone after some research It seems I wouldnt be able to go to kit kat 4.4.4 without going back to stock rom so I relocked my bootloader ran rom utility updater and flashed it back to stock and reset up my phone tried to flash over to android revolution again after unlocking bootloader and all that good stuff still did not work so just decided to go back to stick 4.4.4 kept bootloader locked and didn't re root my phone didn't see much of a need to at this point could only seem to use stock but anyway after a day or so of phone running just fine well today it wont connect to my mobile network or wifi (can't make or receive phone calls can't send or receive texts and am unabke to get any internet on my phone wont even connect to wif) I have even restored the phone from original back-up that I had also tried 2 other back-ups of stock roms the phone is pretty much just an mp3 player at this point sprint said everything was fine on their end nothing they can do all the icons are there for 4g and wifi and such the phone shows me its connected to sprint shows signal strength and all that so I don't know whats wrong and don't think htc will help me since I rooted it hopefully some one here can i'm
well I must be screwed if over 300 views on my post and not reply well that's what I get I guess
As far as I know ARHD is not Sprint compatible so you probably messed up your partitions.
RUU will fix it.
Only flash roms that are in the Sprint section.
Apart from compatibility off ARHD to Sprint M8 ... There is also that dreaded HTC service pack that was released on 11th Dec which screwed the network n Wi-Fi on my phone (stock Rom)
First time itty happened due to auto update install via play store and started working after I did multiple attempts at cache delete through TWRP
2nd time even after researching and knowing the service pack was the culprit I thought I should try...ending up with factory reset...so do check it
If you too had that service pack installed
Btw even htc acknowledges the sh#@ this update is causing to the phones and wants to collect more data... I don't know if anything else can be called a legit rip off or not...
BD619 said:
As far as I know ARHD is not Sprint compatible so you probably messed up your partitions.
RUU will fix it.
Only flash roms that are in the Sprint section.
Click to expand...
Click to collapse
I used ruu after I tried to flash it and messed everything up and everything worked fine after a cpl days of it working is when it started to have the networking issues I used ruu several times after and it didn't work still is there a different version I need?