Please help !! Htc one m7 stuck in boot loop *not rooted* - One (M7) Q&A, Help & Troubleshooting

Hello,
can anyone help me. My HTC phone m7 just had a count down and then shutdown for it self. It then began to reboot over and over and it never gets pass the HTC logo.
I tried:
1. going into the splash screen, but i reboots even when i do that. It happens so quickly i can't select fastboot, factory reset or anything.
2. Holding it close to a bring light and hard reset.
3. Waiting for 48 hours.
4. leaving the battery to drained and then hard reset.
I can't remove the battery. and when ever i put the phone to charge it keeps rebooting over and over.

keronmat said:
Hello,
can anyone help me. My HTC phone m7 just had a count down and then shutdown for it self. It then began to reboot over and over and it never gets pass the HTC logo.
I tried:
1. going into the splash screen, but i reboots even when i do that. It happens so quickly i can't select fastboot, factory reset or anything.
2. Holding it close to a bring light and hard reset.
3. Waiting for 48 hours.
4. leaving the battery to drained and then hard reset.
I can't remove the battery. and when ever i put the phone to charge it keeps rebooting over and over.
Click to expand...
Click to collapse
First, try holding the power button for few seconds till kapacitive buttons start flashing. If that doesn't help, press power + vol down to get into bootloader, and then post everything written there

donkeykong1 said:
First, try holding the power button for few seconds till kapacitive buttons start flashing. If that doesn't help, press power + vol down to get into bootloader, and then post everything written there
Click to expand...
Click to collapse
I tired pressing the volume+ down button but it goes into the splash screen, where I can choose fastboot or factory reset. But when I get there, the phone reboots before I can select anything.
When I hold the power button. I did this for at lease 2 mins. Nothing happens.

keronmat said:
I tired pressing the volume+ down button but it goes into the splash screen, where I can choose fastboot or factory reset. But when I get there, the phone reboots before I can select anything.
When I hold the power button. I did this for at lease 2 mins. Nothing happens.
Click to expand...
Click to collapse
OK, what does it say on that screen? Under "locked"?
There should be h-boot version and OS version above fastboot and factory reset options. We need that info to try to help you

donkeykong1 said:
OK, what does it say on that screen? Under "locked"?
There should be h-boot version and OS version above fastboot and factory reset options. We need that info to try to help you
Click to expand...
Click to collapse
Hey can you look at the image below. I took a picture of the screen so you can see what it says.

keronmat said:
Hey can you look at the image below. I took a picture of the screen so you can see what it says.
Click to expand...
Click to collapse
https://www.dropbox.com/s/vyd5vudl9...E60_MR_BrightstarUS_WWE_7.17.1540.51.exe?dl=0
Download this .exe to your computer, reboot your phone to bootloader mode, connect it to your computer, and run the .exe. That should fix any software issues

donkeykong1 said:
https://www.dropbox.com/s/vyd5vudl9...E60_MR_BrightstarUS_WWE_7.17.1540.51.exe?dl=0
Download this .exe to your computer, reboot your phone to bootloader mode, connect it to your computer, and run the .exe. That should fix any software issues
Click to expand...
Click to collapse
OK thanks, I will try this later as I am at work now. But would this work even if the phone keeps rebooting? How would the pc drivers connect to the phone?

keronmat said:
OK thanks, I will try this later as I am at work now. But would this work even if the phone keeps rebooting? How would the pc drivers connect to the phone?
Click to expand...
Click to collapse
If it's in bootloader mode it should be fine. In order to run the .exe file your phone must be in bootloader mode. You managed togo into bootloader, so there should be no problem. If that .exe doesn't solve your issue, than it's safe to say it's a hardware issue

Hey thanks a lot this work for me.. at first I it didn't work but then I tried again and again and it did work thanks

donkeykong1 said:
If it's in bootloader mode it should be fine. In order to run the .exe file your phone must be in bootloader mode. You managed togo into bootloader, so there should be no problem. If that .exe doesn't solve your issue, than it's safe to say it's a hardware issue
Click to expand...
Click to collapse
Hey thanks a lot this work for me.. at first I it didn't work but then I tried again and again and it did work thanks

keronmat said:
Hey thanks a lot this work for me.. at first I it didn't work but then I tried again and again and it did work thanks
Click to expand...
Click to collapse
Glad to hear that

Related

[Q] Stuck on Htc Logo and can not power off

Hi Everyone;
I unlocked my phone for flashing custom rom. After unlocking i reebooted it and was normal. Then i flashed cwm via htc one toolkit. It was successfull as well. Then i go to cwm and made factory reset + wipe cache + dalvik cache. Then i go to install zip from sd card but i could not find my rom file. Thought, it was deleted while unlocking device. Then decided to reboot phone again to copy rom file into the phone and reboot.
But, when i rebooted phone from cwm, it stuck on HTC Logo( Quietly Brilliant screen). Waited sometime, but nothing happened. Then i tried to power off it and boot into bootloader or recovery. I press and hold power button but it does not respond anyhow. When i am holding power button ,back and home buttons are blinking but nothing happens. Almost five minutes i waited as holding down power button but phone does not power off anyhow. i tried all methods like vol down + power, vol up + power and both volume keys + power. But really nothing happens, just blinking back and home buttons. That's all.
I can not simply power off device. :crying:
I also tried boot device via fastboot commands but it says "waiting for device" means computer does not recognize device.
Guys, i need an urgent help. Please...
just keep trying to reboot via holding power or power+vol down. if it doesnt reboot after 30 sec or so let go then try again. if that doesnt work you will have to wait for the battery to die. once you get to bootloader use all in one toolkit to erace cache. then boot to recovery and you rom should be there if not boot back to bootloader and sideload rom
skinsfanbdh said:
just keep trying to reboot via holding power or power+vol down. if it doesnt reboot after 30 sec or so let go then try again. if that doesnt work you will have to wait for the battery to die. once you get to bootloader use all in one toolkit to erace cache. then boot to recovery and you rom should be there if not boot back to bootloader and sideload rom
Click to expand...
Click to collapse
just keep trying to reboot via holding power or power+vol down. if it doesnt reboot after 30 sec or so let go then try again. if that doesnt work you will have to wait for the battery to die. once you get to bootloader use all in one toolkit to erace cache. then boot to recovery and you rom should be there if not boot back to bootloader and sideload rom
Click to expand...
Click to collapse
First thank you for your quick reply. Unfortunatelly, power+vol down does not work at all. Maybe i tried 50 times.
Anyhow, after battery die. How can i boot into bootloader. I mean, can phone be charged again in this situation? Also, even if i manage to boot into bootloader or recovery how can i put custom rom file into phone. Actually, i did not use sideload or whatever you mentioned before.
I am serouisly confused now and don't know what to do.
Anyhow, as you said, firlst i need wait to battery die i think. Then i will report back whats happen.
Thank you again btw.
Blue_Shine said:
First thank you for your quick reply. Unfortunatelly, power+vol down does not work at all. Maybe i tried 50 times.
Anyhow, after battery die. How can i boot into bootloader. I mean, can phone be charged again in this situation? Also, even if i manage to boot into bootloader or recovery how can i put custom rom file into phone. Actually, i did not use sideload or whatever you mentioned before.
I am serouisly confused now and don't know what to do.
Anyhow, as you said, firlst i need wait to battery die i think. Then i will report back whats happen.
Thank you again btw.
Click to expand...
Click to collapse
yes your not the first person with this problem. hold power+vol down to get into bootloader. press power button in bootloader to get in fast boot mode. use all in one toolkit to erase cache and side load rom. i recommend all in one toolkit because it automates the process. just select the option then follow on screen steps
Good to hear that i am not the first person That means somehow there is a solution i beleive. Still waiting for battery die. even i had 50 percent battery at the begining but still it holds on I never say again htc battery is bad
I exeprienced that stucking on boot logo several times before with my other htc phones but holding power + vol down/up worked always. This is the first time for me that i faced with power button can not power off device.. Well, ,i hope i wish i can handle out this problem. Definetley with your help.
Regards,
I am having the same problem and don't know what to do :crying:
Today I just got my One. Unlocked bootloader, rooted, flashed Android Revolution rom. Everything worked fine for a while... I wanted to reinstall the rom because I wanted to change some options in the installer - I did not wipe because it was the same rom (big mistake I guess!!). After making the installation option changes, when it was done it proceeded to reboot but now I am stuck in a white HTC logo boot loop hell... (with the red text at the bottom that says "this build is for development purposes only" etc). Holy crap I never had a phone that I could not remove the battery. I cannot get this back into recovery or ANYTHING, it just keeps looping... computer recognizes it, no problem with drivers or anything it just doesn't stay connected long enough (because of the constant looping) to be able to use the toolkit.
PLEASE any advice?? Can't even shut it down omg. Do I have a $600 brick here? :crying::crying:
Deeva said:
I am having the same problem and don't know what to do :crying:
Today I just got my One. Unlocked bootloader, rooted, flashed Android Revolution rom. Everything worked fine for a while... I wanted to reinstall the rom because I wanted to change some options in the installer - I did not wipe because it was the same rom (big mistake I guess!!). After making the installation option changes, when it was done it proceeded to reboot but now I am stuck in a white HTC logo boot loop hell... (with the red text at the bottom that says "this build is for development purposes only" etc). Holy crap I never had a phone that I could not remove the battery. I cannot get this back into recovery or ANYTHING, it just keeps looping... computer recognizes it, no problem with drivers or anything it just doesn't stay connected long enough (because of the constant looping) to be able to use the toolkit.
PLEASE any advice?? Can't even shut it down omg. Do I have a $600 brick here? :crying::crying:
Click to expand...
Click to collapse
Did you read the other posts in this thread? The way you do a "battery pull" on this phone is to HOLD the PWR + VOL DOWN button for ~15seconds. Your capactivie buttons will blink, too. On my device, it took exactly 15seconds to reboot. There have been some reports of some phones that get so stuck that you just have to wait until the battery dies and charge it back up.
Alternatively, if the computer is recongizing it, try to adb reboot recovery to try and get into the recovery.
Deeva said:
I am having the same problem and don't know what to do :crying:
Today I just got my One. Unlocked bootloader, rooted, flashed Android Revolution rom. Everything worked fine for a while... I wanted to reinstall the rom because I wanted to change some options in the installer - I did not wipe because it was the same rom (big mistake I guess!!). After making the installation option changes, when it was done it proceeded to reboot but now I am stuck in a white HTC logo boot loop hell... (with the red text at the bottom that says "this build is for development purposes only" etc). Holy crap I never had a phone that I could not remove the battery. I cannot get this back into recovery or ANYTHING, it just keeps looping... computer recognizes it, no problem with drivers or anything it just doesn't stay connected long enough (because of the constant looping) to be able to use the toolkit.
PLEASE any advice?? Can't even shut it down omg. Do I have a $600 brick here? :crying::crying:
Click to expand...
Click to collapse
no. if it turns on you should be ok. try holdind power+vol down to get into bootloader then try toolkit if it just stays on waiting for device press power button to get into fastboot mode from bootloader
skinsfanbdh said:
yes your not the first person with this problem. hold power+vol down to get into bootloader. press power button in bootloader to get in fast boot mode. use all in one toolkit to erase cache and side load rom. i recommend all in one toolkit because it automates the process. just select the option then follow on screen steps
Click to expand...
Click to collapse
hi again. this morning my battery finally out. Then i put my phone to the charger and started it in fastboot mode( that is a good new) Then i left it for 20-30 minutes to charge a little bit for flashing custom rom.Then i went to recovery and started adb sideload. Sideload was succesful and finally came to aroma installer of trickdroid. I chose my installation options and started to flash rom but process was frozen on 10 percent. It was saying unmount system, unmount cahce and both of them has notification as "already unmounted". But installation was not going on. Then again i tried to go back fasboot mode again by press and holding power+vol down but unfortunatelly lights are blinking but nothing happens again. I think i need to wait to battery die again.
Isn't it quite weird? Why power+vol down combination does not work for me anytime? So, do i need to wait for battery die in every frozen? Do you have any ideas or comments ?
Do i need to go back to stock first ?
EDIT : Battery was out again and i tried once more. This time installation (trick droid) was successful but it frozen at the end this time. And unfortunatelly i can not restart (power+vol down) it again again Holy crap, i am really pissed off with this problem.
O..K...Finally, i managed to start my phone and now it works... Especially thank you skinsfanbdh for your support.
But still i don't know how to solve button configuration problem. But anyhow i think i won't need quite sometim to use it I hope someone can find a solution for that later.
Guide me with steps please
Blue_Shine said:
O..K...Finally, i managed to start my phone and now it works... Especially thank you skinsfanbdh for your support.
But still i don't know how to solve button configuration problem. But anyhow i think i won't need quite sometim to use it I hope someone can find a solution for that later.
Click to expand...
Click to collapse
Hi, I have the same problem now and I let my phone die but when I put it to charge and try to go in bootloader, it's doesn't go and gets stuck at the logo again.
Would you please guide me with the steps how u fixed your phone?
Blue_Shine said:
O..K...Finally, i managed to start my phone and now it works... Especially thank you skinsfanbdh for your support.
But still i don't know how to solve button configuration problem. But anyhow i think i won't need quite sometim to use it I hope someone can find a solution for that later.
Click to expand...
Click to collapse
Do u fix it,i have same problem.on Zenfone max.after successfully rom installation i reboot my phone thn it stuck on resurrection remix logo,then i go into recovery,and mount the stock image without wiping.then twrp showed that image installation successful.thn i reboot it in recovery but it stuck on asus logo.what can i do right now?
Fix it
skinsfanbdh said:
no. if it turns on you should be ok. try holdind power+vol down to get into bootloader then try toolkit if it just stays on waiting for device press power button to get into fastboot mode from bootloader
Click to expand...
Click to collapse
Today i fixed it via asus flash tool.with the right steps it can be flash to stock with no problem
What should I do if I can't even get to the boot screen? I tried holding down the power and volume up buttons, but it just restarts and goes back to the same HTC load screen, what do I do????

[Q] Screen not responding to touch in TWRP 2.5

Hello. I installed the TWRP 2.5 to get s-off, and finally got inside it. Now I have a really big problem, as the TWRP doesn't let me click (touch) on the phone. In other words, the touch is not responding. I'm stucked in the lock screen of the TWRP that says "swipe to unlock". It doesn't let me restart the phone... any ideas to solve it? If only the battery was removable...:crying:
thanks.
jcasado94 said:
Hello. I installed the TWRP 2.5 to get s-off, and finally got inside it. Now I have a really big problem, as the TWRP doesn't let me click (touch) on the phone. In other words, the touch is not responding. I'm stucked in the lock screen of the TWRP that says "swipe to unlock". It doesn't let me restart the phone... any ideas to solve it? If only the battery was removable...:crying:
thanks.
Click to expand...
Click to collapse
Go back to fastboot and flash the 2.6.0.1 version that is the latest one and has no issues with the HTC One
http://techerrata.com/browse/twrp2/m7wls
cloppy said:
Go back to fastboot and flash the 2.6.0.1 version that is the latest one and has no issues with the HTC One
http://techerrata.com/browse/twrp2/m7wls
Click to expand...
Click to collapse
thank you, but how can I go back to fastboot? It doesn't let me restart. Should I wait till the battery is over...?
jcasado94 said:
thank you, but how can I go back to fastboot? It doesn't let me restart. Should I wait till the battery is over...?
Click to expand...
Click to collapse
Holding down the power button for about 30 seconds powers off the device. once the device is off you can hold the power button and volume down button to get back to the bootloader
cloppy said:
Holding down the power button for about 30 seconds powers off the device. once the device is off you can hold the power button and volume down button to get back to the bootloader
Click to expand...
Click to collapse
thanks again, but it does not power off... I holded it for about 1 minute haha... Maybe it's because it's in the lock screen of recovery
jcasado94 said:
thanks again, but it does not power off... I holded it for about 1 minute haha... Maybe it's because it's in the lock screen of recovery
Click to expand...
Click to collapse
yea that would happen to me too with 2.6.0.0. hitting the back button will let you unlock but it will then ask to swipe to unlock for anything else. try to start to hold power button at the lock screen hit the back button and unlock and see if it turns off after 30 seconds.
cloppy said:
yea that would happen to me too with 2.6.0.0. hitting the back button will let you unlock but it will then ask to swipe to unlock for anything else. try to start to hold power button at the lock screen hit the back button and unlock and see if it turns off after 30 seconds.
Click to expand...
Click to collapse
back button doesn't let me unlock..
do you think if it goes out of battery, I would be able to charge it and then open bootloader or just normal OS?
jcasado94 said:
back button doesn't let me unlock..
do you think if it goes out of battery, I would be able to charge it and then open bootloader or just normal OS?
Click to expand...
Click to collapse
yea when it runs out of battery and you let it charge a bit you should be able to turn it back on normally (as long as you have a working system) or to bootloader. i would recommend replacing the recovery first though
cloppy said:
yea when it runs out of battery and you let it charge a bit you should be able to turn it back on normally (as long as you have a working system) or to bootloader. i would recommend replacing the recovery first though
Click to expand...
Click to collapse
ok, thanks, that's what I wanted to know. Fortunately, I have a working operating system (as long as I know, because I have not preformed any wipe, just installed recovery...). Hope it works, anyway I'm gonna try adb reboot first..
Thank you.

[Q] HTC One stuck in boot loop, can't use recovery/

Hello, I've recently just got this phone off someone to fix for them. It's in the constant bootloop. I can get into the bootloader, which is locked and has S-ON. However, if I try to navigate down it restarts as soon as it highlights recovery. If I navigate up, it will open up the show barcode, and exit out of it and sometimes highlight the image crc and attempt to display it. It restarts however very soon after. This phone has not been rooted or has been flashed at all.
Stuck of ideas at the minute on what to do to fix this guys phone, I don't believe he has warrenty on it either .
Any help would much be appreciated! Want to try and get this fixed.
adstheratz said:
Hello, I've recently just got this phone off someone to fix for them. It's in the constant bootloop. I can get into the bootloader, which is locked and has S-ON. However, if I try to navigate down it restarts as soon as it highlights recovery. If I navigate up, it will open up the show barcode, and exit out of it and sometimes highlight the image crc and attempt to display it. It restarts however very soon after. This phone has not been rooted or has been flashed at all.
Stuck of ideas at the minute on what to do to fix this guys phone, I don't believe he has warrenty on it either .
Any help would much be appreciated! Want to try and get this fixed.
Click to expand...
Click to collapse
can you navigate to fastboot and get the phone into fastbootUSB mode ?
Seanie280672 said:
can you navigate to fastboot and get the phone into fastbootUSB mode ?
Click to expand...
Click to collapse
That's the first option i'm able to get to at the top, I press the power button to select it however it just resets the phone. I presume this isn't suppose to happen and the fastboot hasn't work?
Wait, sorry. If I press Vol Up, then Vol down again, it auto selects it. However, I can't select the options in the new menu.
Sorry again, it also doesn't seem to have a fastbootUSB mode? Unless it does that when it restarts?
adstheratz said:
That's the first option i'm able to get to at the top, I press the power button to select it however it just resets the phone. I presume this isn't suppose to happen and the fastboot hasn't work?
Wait, sorry. If I press Vol Up, then Vol down again, it auto selects it. However, I can't select the options in the new menu.
Sorry again, it also doesn't seem to have a fastbootUSB mode? Unless it does that when it restarts?
Click to expand...
Click to collapse
when you select fastboot, plug it into the computer, it should now say fastboot USB on the screen, if you cant get fastboot, you cant fix it, its knackered.
Seanie280672 said:
when you select fastboot, plug it into the computer, it should now say fastboot USB on the screen, if you cant get fastboot, you cant fix it, its knackered.
Click to expand...
Click to collapse
Bugger. I'll mess with it a bit more in hopes of reviving it. Cheers for the help though
If "fastboot" turns to "fastbootUSB" you will probably be OK. Try entering RUU mode from fastboot with the command "fastboot oem rebootRUU" If you get this far you will just need to apply a full RUU image, which will reinstall everything, including the boot loader itself.
dougeedug said:
If "fastboot" turns to "fastbootUSB" you will probably be OK. Try entering RUU mode from fastboot with the command "fastboot oem rebootRUU" If you get this far you will just need to apply a full RUU image, which will reinstall everything, including the boot loader itself.
Click to expand...
Click to collapse
I can't seem to get to that, the phone restarts itself pretty much around 5-7 seconds being in the bootloader itself.
The only other reason i can imagine this happening is maybe because the battery is knackered.
adstheratz said:
I can't seem to get to that, the phone restarts itself pretty much around 5-7 seconds being in the bootloader itself.
The only other reason i can imagine this happening is maybe because the battery is knackered.
Click to expand...
Click to collapse
sounds like your power button is stuck
nkk71 said:
sounds like your power button is stuck
Click to expand...
Click to collapse
Good point, the power button does seem a bit further in this one, than I have seen in other M7s. This may sound silly, but it clicks when I push it down, but have no idea how to properly bring it up.
adstheratz said:
Good point, the power button does seem a bit further in this one, than I have seen in other M7s. This may sound silly, but it clicks when I push it down, but have no idea how to properly bring it up.
Click to expand...
Click to collapse
unfortunately, i have no idea how to fix the button, but if your phone is behaving as if it's being continually pressed that would explain the reboots.
to verify, just enter bootloader, don't do anything (but be in a well lit environment), if it reboots again and again, then the power button is stuck.
nkk71 said:
unfortunately, i have no idea how to fix the button, but if your phone is behaving as if it's being continually pressed that would explain the reboots.
to verify, just enter bootloader, don't do anything (but be in a well lit environment), if it reboots again and again, then the power button is stuck.
Click to expand...
Click to collapse
Yep, I'll see about trying to fix the power button then. Here's hoping!
Also, sorry. I should've added in the op that it only turns on when it's plugged into something. If i unplugged it while it's on the htc screen or bootloader, it will stay on till it does the usual reset then stay off.
If the power button is clicking I doubt it is stuck.
adstheratz said:
Also, sorry. I should've added in the op that it only turns on when it's plugged into something. If i unplugged it while it's on the htc screen or bootloader, it will stay on till it does the usual reset then stay off.
Click to expand...
Click to collapse
When the Device restarts while you're on the HTC Boot Screen, do the LED Buttons down at the bottom flash up a couple of times prior to the reset? If so, that would be conclusive with the stuck Power Button as that is (afaik) the normal behavior for a reset by pressing and holding Power.
nosmint said:
When the Device restarts while you're on the HTC Boot Screen, do the LED Buttons down at the bottom flash up a couple of times prior to the reset? If so, that would be conclusive with the stuck Power Button as that is (afaik) the normal behavior for a reset by pressing and holding Power.
Click to expand...
Click to collapse
This is correct. A hard power down will flash the home and back keys before turning off.
nkk71 said:
unfortunately, i have no idea how to fix the button, but if your phone is behaving as if it's being continually pressed that would explain the reboots.
to verify, just enter bootloader, don't do anything (but be in a well lit environment), if it reboots again and again, then the power button is stuck.
Click to expand...
Click to collapse
I've seemed to have someone fixed the phone now, it's getting into Android (after much stress trying to get it into it!). It does seem like it's the power button that is sticky, as it's locking the screen and constantly waking it up and bringing the power button menu up. Needless to say, i'm overjoyed that it's working. Now I need to find out how to fix the power button in it.
adstheratz said:
Now I need to find out how to fix the power button in it.
Click to expand...
Click to collapse
That might actually not be quite the easiest task. If anything else fails, why not try bringing it as close to stock und untempered as you can go and hand it in for a warranty repair. With a little bit of luck they will not check the software as it is obviously a hardware button defect.

HTC stuck in bootloop and not entering recovery mode

I flashed the google edition on my M7 and now it's stuck on bootloop. I press power button + vol down and the phone turns off. It does not enter recovery mode.
Any help please?
amanjaswal said:
I flashed the google edition on my M7 and now it's stuck on bootloop. I press power button + vol down and the phone turns off. It does not enter recovery mode.
Any help please?
Click to expand...
Click to collapse
fastboot getvar all
post a link to the rom you've flashed
alray said:
fastboot getvar all
post a link to the rom you've flashed
Click to expand...
Click to collapse
I can't run that command. Stuck on < waiting for device >
The device either gets stuck in bootloop or turns off. Doesn't do anything else.
amanjaswal said:
I can't run that command. Stuck on < waiting for device >
The device either gets stuck in bootloop or turns off. Doesn't do anything else.
Click to expand...
Click to collapse
Before you've flashed the rom, you must have checked your "fastboot getvar all" right? Post everything you remember from it (Version-main, cid, mid, hboot version, s-on/s-off).
alray said:
Before you've flashed the rom, you must have checked your "fastboot getvar all" right? Post everything you remember from it (Version-main, cid, mid, hboot version, s-on/s-off).
Click to expand...
Click to collapse
This was actually done a while ago. I don't remember/don't have anything saved from back then.
I would like to wipe out everything and factory reset the phone, if possible at all.
amanjaswal said:
This was actually done a while ago. I don't remember/don't have anything saved from back then.
I would like to wipe out everything and factory reset the phone, if possible at all.
Click to expand...
Click to collapse
A factory reset will only wipe the /data partition where user data is stored, it will not restore your phone from a bad flash. Without the possibility to access bootloader and without any information about your phone nor the rom you've flashed, I can't really help. Try all the usual tricks to get in bootloader mode and if you can access it there might be something to do.
OP were you able to fix this?
Im in the same sh1t hole. Had HTC laying around. Used it for few weeks and then flashed it with some rom...
Now wont turn on or go to recovery mode. Just stuck in boot screen.
same thing with < waiting for device >
Own31 said:
OP were you able to fix this?
Im in the same sh1t hole. Had HTC laying around. Used it for few weeks and then flashed it with some rom...
Now wont turn on or go to recovery mode. Just stuck in boot screen.
same thing with < waiting for device >
Click to expand...
Click to collapse
Here, had a same problem with m8... What I used to do, (while it was stuck in the boot), was press volume up and the Power button. it would switched off (as a restart), and in that short period, I would release vol up and switched to Vol down button (witht the power button still pressed) to enter recovery.
not sure for m7 though, but I hope this helps...
gunmetal grey said:
Here, had a same problem with m8... What I used to do, (while it was stuck in the boot), was press volume up and the Power button. it would switched off (as a restart), and in that short period, I would release vol up and switched to Vol down button (witht the power button still pressed) to enter recovery.
not sure for m7 though, but I hope this helps...
Click to expand...
Click to collapse
I'll give it a try. Doubt it will work but thank you!
Must of tried everything, spent a day on it. Reading google and other forums. Downloading million of files too. lol.
If only i could get phone to communicate with my computer i would have pushed something on it already but it doesn't.
Damn thing stuck in the Fastboot/Hboot screen. Will not go to recovery, keeps rebooting itself and trying again.

Phone stuck in factory reset loop

Hey Guys,
I unlocked my bootloader and installed TWRP in order to try to upgrade to Oreo.
After a while i decided to just stop with it and leave it stock.
I relocked the bootloader, but now it is hangs at 99% factory reset. Rebooting the phone just brings it back to factory reset.
How do i get in to Fastboot mode to unlock the bootloader again and see if it will just boot up?
Tried different key combo's but it only boots in to the factory reset procedure.....
1. Connect the usb cable already with the pc
2. Press and hold vol- and the power button
3. Connect the phone with the pc when the screen turns black
4. Still hold the buttons until you can see the fastboot screen
Striike said:
1. Connect the usb cable already with the pc
2. Press and hold vol- and the power button
3. Connect the phone with the pc when the screen turns black
4. Still hold the buttons until you can see the fastboot screen
Click to expand...
Click to collapse
Thanks! But i already tried that. Does not work. Always goes to Factory Reset.
Will let the battery drain for now and see what it does then.
i think you flashed the oreo compatible twrp on your phone this makes your nougat phone stuck in boot loop. Try to flash the nougat compatible twrp or try the stock recovery.
I had a problem just like this.
All I did was wait for the battery to drain while it was on the reset screen, and on next bootup it didn't didn't go to that screen.
z1rqdym said:
i think you flashed the oreo compatible twrp on your phone this makes your nougat phone stuck in boot loop. Try to flash the nougat compatible twrp or try the stock recovery.
Click to expand...
Click to collapse
I can't flash anything that is the problem. Cannot get it into bootloader or fastboot mode or anything.
Deevun39 said:
I had a problem just like this.
All I did was wait for the battery to drain while it was on the reset screen, and on next bootup it didn't didn't go to that screen.
Click to expand...
Click to collapse
I let it die, and then i plug in the charger and it boots. I see the initial setup screen but it then reboots again and goes to the Factory Reset loop again.
Guess i will keep trying
Ok i got a bit further.
When i let it die, and then plug it in it boots to android. But as soon as i reboot it, it will go back in to the Factory Rset procedure.
Also adb reboot bootloader does not send it to bootloader so i can unlock the bootloader.
I also tried putting firmware (UPDATE.APP) on an external SD card, but it will not do anything with that either.
Anyone any other suggestion?? Need to either unlock the bootloader, or somehow flash original firmware/recovery.
Audioffensive said:
Ok i got a bit further.
When i let it die, and then plug it in it boots to android. But as soon as i reboot it, it will go back in to the Factory Rset procedure.
Also adb reboot bootloader does not send it to bootloader so i can unlock the bootloader.
I also tried putting firmware (UPDATE.APP) on an external SD card, but it will not do anything with that either.
Anyone any other suggestion?? Need to either unlock the bootloader, or somehow flash original firmware/recovery.
Click to expand...
Click to collapse
can u boot to fastboot?is frp lock?
player98343 said:
can u boot to fastboot?is frp lock?
Click to expand...
Click to collapse
No unfortunately not. When it is booted after draining it, i can do adb reboot bootloader but it just does not go to bootloader. Just reboots back in to factory reset loop.
Audioffensive said:
No unfortunately not. When it is booted after draining it, i can do adb reboot bootloader but it just does not go to bootloader. Just reboots back in to factory reset loop.
Click to expand...
Click to collapse
how about plug your phone to pc/laptop then power button+volme down?
player98343 said:
how about plug your phone to pc/laptop then power button+volme down?
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Click to collapse
Had no succes with that either.....
Unlocking bootloader can only be done from bootloader itseld right??
Audioffensive said:
Had no succes with that either.....
Unlocking bootloader can only be done from bootloader itseld right??
Click to expand...
Click to collapse
i think you already need to send it to huawei service center since you cant boot to fastboot.
I really hoped there was something i could do since it does bootup after draining the battery.
Somehow the factory reset procedure should be stopped so that it boots up after a reboot. There must be some virtual switch to set or something. Problem is i only have adb to do something.
I managed to fix the issue with a tip from another thread.
After draining it again i let it boot again. Then i did a factory reset from the settings menu.
The phone then rebooted and did a lowlevel factory reset. That also was stuck on 99%.
I then rebooted the phone by long pressing the on/off button. The phone then restarted the lowlevel factory reset and that succeeded.
Now its working normally again
Audioffensive said:
I managed to fix the issue with a tip from another thread.
After draining it again i let it boot again. Then i did a factory reset from the settings menu.
The phone then rebooted and did a lowlevel factory reset. That also was stuck on 99%.
I then rebooted the phone by long pressing the on/off button. The phone then restarted the lowlevel factory reset and that succeeded.
Now its working normally again
Click to expand...
Click to collapse
Hello, I don't understand how you arrived to the menu to select factory reset. For me even if draining battery, it continues to loop in factory reset and stuck 99%. . can you explain the procedure step by step. thank you !
mar72kuss said:
Hello, I don't understand how you arrived to the menu to select factory reset. For me even if draining battery, it continues to loop in factory reset and stuck 99%. . can you explain the procedure step by step. thank you !
Click to expand...
Click to collapse
If after draining it still does not boot normally then this does not work for you unfortunately.
Audioffensive said:
Hey Guys,
I unlocked my bootloader and installed TWRP in order to try to upgrade to Oreo.
After a while i decided to just stop with it and leave it stock.
I relocked the bootloader, but now it is hangs at 99% factory reset. Rebooting the phone just brings it back to factory reset.
How do i get in to Fastboot mode to unlock the bootloader again and see if it will just boot up?
Tried different key combo's but it only boots in to the factory reset procedure.....
Click to expand...
Click to collapse
try to use this service firmware it will update your phone into B364
- put the dload folder into the root of a fat32 formatted SD_Card
- shutdown the phone
- While pressing vol_up + vol_down press power_on button the upgrade will be lunched automatically
if the file does not work please provide us with the exact phone model to get the correct file
RAR1991 said:
try to use this service firmware it will update your phone into B364
- put the dload folder into the root of a fat32 formatted SD_Card
- shutdown the phone
- While pressing vol_up + vol_down press power_on button the upgrade will be lunched automatically
if the file does not work please provide us with the exact phone model to get the correct file
Click to expand...
Click to collapse
Ehhhhmmmm...... I solved this already
I wrote that in a post too......
where is the solution to this problem
I have the same problem, what did you do to solve it?

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