Phone freezes when charging - HTC Desire 500

Hello!
Last night I was on messenger, casual stuff like every night (I have had this phone for 3 years soon), phone didn't overheat, I don't remember exactly what I was doing but suddenly my phone screen turned black. The buttons and charging led were still on. (Yes I was charging at same time). I couldn't turn my phone on and it was 2 am, so I didn't feel like trying to do anything with it.
I left it charging, and today morning, it still doesn't turn on while charging! I need it to charge since my battery is like 7%, but the phone freezes whenever I plug the charger in!
I have done factory reset already, thought that would help but nope.
Please help! Thanks

I was messing aorund with it more and found out that my phone turns completely off when charging. While charging I can get factory reset screen up if i press power + volume down, but nothing else. Still need help.

Related

AT&T Tilt 8925 - At a Loss - please help

I have spent 2 hours looking at forums and none have solved my problem. I will try and state as best possible of what is and what has happened.
When I take the battery out and plug in the charger, it displays a red light at the top left. Sometimes, depending on how long I wait, when I put the battery back in, it either has no lights or turns to Orange. Once, when it turn to Orange, I did a soft reset and it went to the white AT&T screen and just stayed there. I hit the soft reset again and it went to the Red, Green, Blue and White Screen. After seraching, I found out that it was called the bootloader screen. But on mine, there is no writing whatsover, like serial or whatever...just the color bars. When I try and plug it up to the usb on my computer I get nothing. It looks like it will not soft reset unless I put the battery back in and the light goes Orange, that's the only timw it will do it. If I put the battery in and it turns the red light off...it will not do anything...nothing.
Can somebody PLEASE help me try and figure out what to do here? I don't think I will be able to load anything on it since nothing happens when I plug in the usb to the computer.
Thanks for taking the time for listening. And also, I have not loaded anything for 2-3 weeks now onto the phone and this just happened late last night. Thanks again!
Monty
Update...had the battery out and nothing plugged into it for about 30 minutes. Put the Battery in, it powered up, went to the first AT&T screen and immediately went back dead again. If I put the battery in and hook it to the charger, it doesn't charge...so I don't think it is the issue with a dead battery...maybe?
PLEASE HELP...Can't really afford another phone right now.
Sounds like you need a new battery.
But should it power up with the phone charger plugged in...good battery or not?
I don't think so, these phones are pretty strange when it comes to bad batterys. Hopefully you know someone with a tilt that you can swap batterys with.
Even if the battery is dead, it should still start the phone and not go into boot loader. Do you have the OEM or a custom ROM? YOu may also want to try and hard reset. Press and hold the 2 dash buttons down (the ones above messages and internet); the while holding them down, insert the stylis into the reset hole, and let the phone reset. once it resets and goes to the hard reset gray screen, let go of the dash buttons. Then when it asks if you want to reset, press the green send button and let the phone hardrest.
If the battery is dead, and will not charge, the phone should not turn on (at least that was my experence, when I had a bad battery). This is just very wierd
Update #2 - I just went to Batteries Plus and they checked the Battery and said it had absolutely nothing...maybe those times it came up completely drained it.
So I forked out $40 bucks for a new battery and they told me to fully charge it before use. So I put it in the phone, plugged the charger into the phone and it looks as though nothing is happening because there are no lights on whatsoever...itsn't there supposed to be?
I have the OEM Rom.
Should I try the hard reset even though the new battery is not fully charged yet?
I wouldn't.
Your phone might be so dead that it doesn't charge the battery, I've seen this in laptops and other devices.
Update 3 - Since it looked as though nothing was happening, I tried the power buttong and nothing...so I took the battery back out, and the red light came on with the charger only plugged in. I tried to put the battery back in a few times and I finally have an orange light lit up while the battery is in and pluuged up to the charger...does that mean it's charging? The light will turn green once fully charged, correct? Anyone know about how long that would take if that's the case?
turn it on, it's a lithium ion battery, it doesn't have a memory.
It's plugged into the charger, orange light is on, but when I press and even hold down the power button, nothing happens????? UGGGHHHHHH
Should I try a soft or hard reset? Want to ask before I do.
Okay...I did a soft reset and it boots up now....for 3 time it went all the way to the main screen and then rebooted itself...now when it rebooted it went to the Red, Green, Blue and White bar screen. There is no writing on the screen, just color bars. Any suggestions?
Just to say... I don't think it's a good idea to have the phone plugged in without the battery...

My xperia doesn't take the charge!

Hey, dunno if some one had the same problem but my xperia doesn't take the charge.
Its appened when the mobile has terminated all his battery, and know the charge is not accepted by the phone
help me please
Something perhaps similar happened to me, i ran my battery completely flat and then could not switch the phone on even when it was on the charger. So I left it on the charger for ~1 hour and then it switched on fine! The other possibility is that you battery is dead. Hope this helps!
Its not the first time its appened to me, and the first time i had the problem i try a lot of time to recharge it, take out the battery, replace it etc.. and its worked.
But in 2 days, my phone is off :/
My battery is not dead i know, but how to recharge it
I have 2 computers from which I load it with usb cable. For some reason Mac Pro doesn't load the damn phone but Macbook does.
Try switching your "power" source. And sometimes when the battery goes really flat it needs many hours to even boot when loading up. One time I really thought the damn thing was dead for sure... But it came back to life
When you press the power button there's a red light next to volume buttons indicating it doesn't have enough power yet to boot up. If there's no red light then it's not charging at all.
thD64 said:
Hey, dunno if some one had the same problem but my xperia doesn't take the charge.
Its appened when the mobile has terminated all his battery, and know the charge is not accepted by the phone
help me please
Click to expand...
Click to collapse
Just leave if plugged-in and it will charge. It takes some time before it will charge if it is fully drained.
Ok thanks for reply
Have no real solution, but have the red light near to the volume button, or in the top of the phone.
But the phone doesn't take the charge at all...
The red light gave the battery charge, only that... have it sometimes and sometimes havent it...
Help me please
2 day less my phone know..
Ok i dunno why but the phone weak UP !
NICE
Ir was connected to the cpu and i presszs the button and it weak up
omg this phone
(Sort of) got it.
I'm not really an xda developer but id do have an xperia.
The same problem occured to my device about three weeks ago. I've noticed that the phone would still charge in the computer, but not by the power net adapter. (it must be broke i guess)
Today i've locked myself out calling the battery flat. I couldnt get it on anymore. After a lot of hassle this was the solution for me:
1) Connect the phone to a computer. Don't try to turn it on! Leave it there for about 15 minutes.
2) Disconnect the phone and pull out the battery.
3) Hold down the "on" button while inserting the battery back.
-- It should turn on now
4) Release the on button and quickly connect it to your computer again.
Hope this helps.
I just remember the red led lit on at the on/off button and the red light disappeared after 5 mins or so and i left for breakfast while it was still in the charger and by the time im back from breakfast, it turned itself on and was charging up

Odd frozen issue

So I took my charger with me to class today because my phone was almost dead. As it was charging I began to fiddle with it ex: go on reddit . Suddenly The phone began to lag and the screen shut off. I unplugged it and began to hold down the power button.... Had it held down for about a minute and still no results. The charging light is stuck green even when off the charger and the navigation buttons are stuck on. When holding down the power button the navigation buttons would also flash as it normally does but im not getting any feedback from the device. Anyone have any solutions? I need my phone to be working asap. If there isnt any hope i may as well upgrade.
Little update: I let the battery die out and plugged it into the charger. After half hour it still wouldn't turn on. Several hours after that I found it on and running. Very strange....

[Q] Z3c turns off all of a sudden during charging

Hi,
My Z3c recently suffers this problem that the phone may turns off itself all of a sudden,
I have rooted it few months ago and it's still running 4.4.4 until now.
It first happened a day before, I charged it for a while (not for long perhaps half hour) and then unplugged it from the charger to browse some websites before sleep, but then it turned off automatically without any notice, I tried to turn it on again but it just showed me the 'Sony' and then gone black screen again, I thought it was battery running out so I plugged it back to charger, it showed that 48% battery left, then I tried to turn it on (both volume button+power on button or pressing power on button only) again but still nothing just blackness, so i just simply charged it and went to bed. I checked it the morning after, still couldn't turn on, so i unplugged it, waited for like couple hours then finally I can turn it on but the phone only got 16% battery left.
It happened twice today, blackout during charging, unplug it from charger, wait for like 30 mins ish then it'd be okay to power on.
when I try to turn it on or force power on it, it'll still vibrant as usual but just nothing to show on screen when the problem occurs
does anyone know if it's hardware or software problem? would that be solved if I just factory reset it or I must take it to sony care centre?

OP3T dead - not turning on and not charging

Hi guys, I have a huge problem.
Currently I'm on vacation in Croatia, where it's around 38-40 C every day. One day I had to log into an unsecured wi-fi. I know, i shouldn't have done that but it was urgent. Well, the same night (while charging) my phone turned off itself and I had to turn it back on on the next day. It worked the whole day until I opened the camera. Suddenly the phone went off and I wasn't able to turn it on. At first I thought the battery has drained so I plugged it into the original OP charger (dash). It gets warm while charging, but the LED is not turning on. After an hour of charging I still can't turn the phone on. Not even after a charging over night. There's also no vibration after holding the power button, neither holding the power-button for 20 (or more) seconds . I can't even get into recovery mode by holding volume-down and power.
I'm on original Resurrection Rom.
Is there anything else I could try? Could it be that some hardware is damaged (overheated)?
Since I'm on vacation there's currently no way for me to do any kind of unbricking until I find some phone-repair service.
I'm not a pro, but Im pretty sure the problem occur on the hardware side since the phone is not taking the charge and no vibration
I once had an Android phone (not 3t), the same thing occured, the phone I had had some hardware damage near the battery so I experienced the same problems you listed, ended up getting a new phone
Overheating is probably not the issue, at least not the 40C air temps you mentioned. These devices can probably something like 60C (internal temp at CPU or battery) before seeing any damage. Lot of folks live where it's just as hot as where you are, if not hotter. So I have to think the device is designed to work under such conditions.
Try holding the power button longer (a minute or more). I don't know about this device. But on my old HTC M8, there were instances where the phone powered off by itself. And the power button needed to be held over a minute, to make it boot. Although no charge LED is concerning.
Mine did the same a few days ago, was tethering and the phone just shut off. Buttons didn't work, no vibration, no charge LED, no anything. Thought it died but after plugging it into a PC it was detected as QHSUSB_BULK (hardbrick).
But it turned on normally after a minute lol.
Hallo. Mine also crashed. I was in the sunset playing game and taking pictures. Then phone suddenly got so warm and lagged, It turned off itself. No reaction. I connected into charger and then turned on hopefully. I think you must take care, because it has metal body and easy heating, and when heating it's lagging and not works good
My opinion is that it's overheat problem
BTslo said:
Thought it died but after plugging it into a PC it was detected as QHSUSB_BULK (hardbrick).
Click to expand...
Click to collapse
You will see Qualcomm download mode message (QHSUSB_BULK) whenever the device is powered off. It needs to be powered on, at least to bootloader (or recovery or OS) for the PC to connect in any other way.
Update
After 3 days, it finally turns on and charges as expected. Don't know if it has to do anything with it, but i let it in the charger for 1 day.
but now another problem occured.
every time I press the homebutton the phone crashes and goes off. this only happenes if the fingerprintscanner is not requested.
i.e. unlocking phone with fingerprint, does not crash, but... pressimg homebutton to go back to home screen crashes.

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