unable to use Knox after flashing unrooted using ODIN - AT&T Samsung Galaxy S 5

I was trying to set up my corporate email using knox and it just won't complete the knox installation using mobileiron. After some research, I opened up the Samsung My Knox app and it gives me an error message saying "My KNOX cannot be installed because a custom OS has previously been installed on this device". I have never attempted to root my S5, my knox flag is 0x0 and I am on PA2 I flashed using ODIN. Has anybody seen this problem before? is there a way to fix this problem?

Anyone?

still no luck and have not found anything similar from other forums

yesterday I rebooted my device and to my surprise, during the initial bootscreen, a padlock and the label "Custom" appeared. Funny thing is I have never flashed a custom ROM on my device or attempted to root. I rebooted again and the message did not show up anymore. I think it might have something to do with a flash counter, but I am not sure if it is possible to reset it. Again, my knox flag is 0x0, so I don't know what is going on. Any insight will be helpful.

I think I figured out what went wrong. Seems like when I flashed PA2, the bootloader for some reason did not flash and it stayed on OI5. Once I flashed again the BL file, I am now able to open Knox and my enterprise email.

Related

[Q] Can't Get Rid Of Custom System Status

I rooted once upon a time using Kingo Root. Worked fine, love being rooted, been doing it for years. But as everyone knows, the GPS signal is really crap on these phones. Mine keeps cutting out randomly.
Lo and behold! KitKat is now available! And among the changes AT&T is bragging about is improved GPS performance. As much as I enjoy being rooted, I need a working GPS a lot more. So I tried installing the OTA update... but it failed. I assume because the device status is listed as "Custom".
So I used Triangle Away, did a full unroot using SuperSU, rebooted... and it still says "Custom". There didn't used to be an open padlock during boot while I was rooted, but now there is, along with the word "Custom". Check the Odin mode, and sure enough it says the system status is "Custom". However Knox flag is still 0x0, and it states I'm running the Samsung Official binary. I've never flashed a ROM on this phone, all I did was root it.
Re-rooted, installed Triangle Away again. It states my system status is "Official" and the flash counter is at 0. However whenever I check the Device status in settings, it always says "Custom". There doesn't appear to be any way to get it back to "Official". Sometimes I can get it to say "Official" for a single boot, but then it always reverts back to "Custom" within a couple minutes whether the phone is rooted or not.
What am I doing wrong?
After unroot, you need to do a factory reset, then boot into your recovery, wipe cache, reboot your phone few times the pad lock and custom logo should go away. I am not sure about the "Device status in settings" showing custom, mine always shows official.
GoremanX said:
I rooted once upon a time using Kingo Root. Worked fine, love being rooted, been doing it for years. But as everyone knows, the GPS signal is really crap on these phones. Mine keeps cutting out randomly.
Lo and behold! KitKat is now available! And among the changes AT&T is bragging about is improved GPS performance. As much as I enjoy being rooted, I need a working GPS a lot more. So I tried installing the OTA update... but it failed. I assume because the device status is listed as "Custom".
So I used Triangle Away, did a full unroot using SuperSU, rebooted... and it still says "Custom". There didn't used to be an open padlock during boot while I was rooted, but now there is, along with the word "Custom". Check the Odin mode, and sure enough it says the system status is "Custom". However Knox flag is still 0x0, and it states I'm running the Samsung Official binary. I've never flashed a ROM on this phone, all I did was root it.
Re-rooted, installed Triangle Away again. It states my system status is "Official" and the flash counter is at 0. However whenever I check the Device status in settings, it always says "Custom". There doesn't appear to be any way to get it back to "Official". Sometimes I can get it to say "Official" for a single boot, but then it always reverts back to "Custom" within a couple minutes whether the phone is rooted or not.
What am I doing wrong?
Click to expand...
Click to collapse
Did you delete system (AT&T) apps?
coolmingli said:
After unroot, you need to do a factory reset, then boot into your recovery, wipe cache, reboot your phone few times the pad lock and custom logo should go away. I am not sure about the "Device status in settings" showing custom, mine always shows official.
Click to expand...
Click to collapse
Yep, I did all of that. Exact procedure:
- Reset flash counter using triangle away
- full unroot using SuperSU
- reboot immediately into Odin mode (system status says "Official")
- reboot immediately into recovery, do a factory reset
- reboot immediately into Odin mode (system status still says "Official")
- reboot immediately into recovery, do ANOTHER factory reset (because I'm anal that way)
- reboot immediately into Odin mode, (system status STILL says "Official")
- reboot normally, go through normal first-time setup, go into settings, check Device status... it says "Custom"
- reboot into Odin mode, system status now says "Custom"
- reboot normally, stupid open padlock is there again with the word "Custom"
- countless reboots later, it still says "Custom"
serpent2005 said:
Did you delete system (AT&T) apps?
Click to expand...
Click to collapse
Nope, none. They're all still there. Like I said, I'm still running the bone stock image, never flashed a ROM, and I never edited the image. I only use root for things like GMD S-pen control, Titanium Backup, and FS Trim.
What's really annoying is that damn open padlock is never there while the system really IS modified, it only shows up when I unroot and everything is back to stock. I call it irony.
Would region lock be affecting this? I disabled the region lock many moons ago using RegionLock Away. Does that survive after a factory reset, and would it cause my device status to show up as Custom?
Nope, restoring the region lock did not fix the problem. It continues to revert to "Custom" Device status no matter what I try. This is infuriating.
GoremanX said:
Nope, restoring the region lock did not fix the problem. It continues to revert to "Custom" Device status no matter what I try. This is infuriating.
Click to expand...
Click to collapse
This is what you need to do
http://forum.xda-developers.com/showthread.php?t=2559715
it fully returns your phone to stock. and you can get your OTAs again at that point.
the2rrell said:
This is what you need to do
http://forum.xda-developers.com/showthread.php?t=2559715
it fully returns your phone to stock. and you can get your OTAs again at that point.
Click to expand...
Click to collapse
I tried that too. Didn't work. Still says "Custom". However, part of those instructions failed for me, the Heimdall image upload did not work at all. Never could figure out why.
GoremanX said:
I tried that too. Didn't work. Still says "Custom". However, part of those instructions failed for me, the Heimdall image upload did not work at all. Never could figure out why.
Click to expand...
Click to collapse
they work, it maybe your PC, i know Heimdall can be a bugger at times. It DOES work though. have you tried another PC if that is an option.
the2rrell said:
they work, it maybe your PC, i know Heimdall can be a bugger at times. It DOES work though. have you tried another PC if that is an option.
Click to expand...
Click to collapse
I just tried it from my laptop, same result. The MI9_fix.img.ext4 file refuses to upload to my device. The instructions state it should fail at 95%, but it always fails immediately. I tried downloading the file multiple times from different mirrors to make sure I wasn't getting a bad one. The result is always:
Uploading SYSTEM
0%
ERROR: Failed to send file part packet!
ERROR: SYSTEM upload failed!
GoremanX said:
I just tried it from my laptop, same result. The MI9_fix.img.ext4 file refuses to upload to my device. The instructions state it should fail at 95%, but it always fails immediately. I tried downloading the file multiple times from different mirrors to make sure I wasn't getting a bad one. The result is always:
Uploading SYSTEM
0%
ERROR: Failed to send file part packet!
ERROR: SYSTEM upload failed!
Click to expand...
Click to collapse
you have all the drivers and everything loaded up?
thats odd.
Yep, everything called for in the instructions. I get the same result every time.
Did I mention how infuriating this is?
GoremanX said:
Yep, everything called for in the instructions. I get the same result every time.
Did I mention how infuriating this is?
Click to expand...
Click to collapse
Yes but it should work, another member just did the same thing you are trying to do. with success. it has to be drivers or maybe running odin as a admin.
Oh and you may want to move the Odin file to a folder on your desktop or just put them on your desktop and try that. im betting its something simple that we are just over looking.
Finally got it restored to factory. Just about everything that can go wrong did go wrong. My USB cable failed. Then my SD card failed and was spitting out garbage. And one of my downloaded files was corrupted. At one point, I got the status back to "Official", but the phone was so screwed up it was nearly unusable, spitting out error messages every 30 seconds. When this happened, I took it to a local AT&T store hoping they would just flash a new image on there (it did say "Official" in all the right places after all). But all they wanted to do was replace it with a refurb unit. Screw that! So I went home and tried AGAIN, re-downloading everything and using an all new USB wire and SD card, and this time it worked like a charm.
Now I'm attempting to install the OTA update, hopefully all goes according to plan.
Nope, complete failure. Update to NB4 worked fine, but then the update to KitKat failed at 27%. The MJ5 image being used in that thread is not a stock image. It's "fixed" to allow rooting.
Maybe I'll take that refurbished phone from AT&T after all... bastards
GoremanX said:
Nope, complete failure. Update to NB4 worked fine, but then the update to KitKat failed at 27%. The MJ5 image being used in that thread is not a stock image. It's "fixed" to allow rooting.
Maybe I'll take that refurbished phone from AT&T after all... bastards
Click to expand...
Click to collapse
That is stock. It's not prepared for root. You can choose to root or not. I have not updated so I don't know. But if you made it to nb4 why do think it would do that if the mj5 was fixed for root right
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Nah, everyone else in the same situation as me has the exact same problem:
http://forum.xda-developers.com/showthread.php?t=2686652&page=21
We're talking dozens and dozens of attempts by sozens and dozens of people here. Downgrading to the MJ5 image in that restore thread does not actually bring the phone back to stock. The NB4 upgrade apparently just doesn't have the same level of verifying in it as the KitKat update. The author of that thread specifically mentions that the MJ5 image he's listing has been modified to allow rooting using his method, but the rooting part of it is optional. Either way, the image itself has been modified. That's why it has the word "fix" in the filename.
Others have stated that going to an AT&T retail location and having them flash a real MJ5 image DID work, and allowed the KitKat update to happen without issues.

[Q] Bootup?

I have an ATT Galaxy S5 that has to go back.
I was towel rooted until the last ATT update the NG3. No roms, just rooted. Never even got around to the bloatware removal.
Boot screen has the custom boot screen. Checked knox in phone info app and its showing 0x0.
Went into download mode and its showing 0x0 so knox is not tripped.
Will they give me [email protected] over that custom logo? Is there a way to reset that?
I didnt see this addressed anywhere in a search on xda or on the web anywhere
Thanks

Help with an error message

I keep getting: Unauthorized actions have been detected. Restart your phone to undo any unauthorized changes I am running stock 4.4.4. Any ideas as to why I am getting this and how to kill it?
Did you root, if so then that may be what is tripping the Knox warning
At&t Samsung Galaxy Note 3 rocking Firekat
Error message
cnjax said:
Did you root, if so then that may be what is tripping the Knox warning
At&t Samsung Galaxy Note 3 rocking Firekat
Click to expand...
Click to collapse
Phone is not rooted and when you go into recovery the Knox indicator still shows 0.
Fixed
wilsonch1551 said:
Phone is not rooted and when you go into recovery the Knox indicator still shows 0.
Click to expand...
Click to collapse
So I wiped the system and restored everything using the individual files in this post and not the all in one and the security issue has gone away.
http://forum.xda-developers.com/note-3-att/general/kitkat-4-4-4-n900aucudnl1-odin-tars-t2999317
Then your op was misleading as you apparently weren't 100%stock, must have been rooted and or running a custom rom if you had to flash the stock Odin files to get rid of the Knox warning
At&t Samsung Galaxy Note 3 rocking Firekat
Or there was an app triggering the warning. The all-in-one is an update, it doesn't touch the data partition. Flashing the individual files wipe it. Some app could have gotten corrupted, triggering the warning. Reinstaalling the app fixed it. It's faster than starting in safe mode and running one app at at a time for a few hours each. (Doing a factory reset probably would have resulted in the same fix.)

Flash to stock. getting rid of custom icon?

I originally flashed back to NCE to root my galaxy s5 (att) and installed safestrap. Then I used the extreme Debloat rom. Since then my Bluetooth and other things hadn't worked so I returned to stock. Months later now I'm having an issue with everything being really slow and when the phone goes to sleep it doesn't come back on without being reset. I need to send it back to Samsung but the custom icon is there and I can't take Ota updates. I have read the forums and none of the solutions helped. My Knox is still 0x0 so I'm good there.
I have tried:
Flashing to stock with Odin..... complete wipe
Triangle away
Something similar. Can't remember.
few other things I can't remember as its been a few months
Please don't flame me. I did indeed search and try the solutions
Again.
0x0 Knox
Custom lock icon at boot
It has been rerouted in case the solution requires root
On ANCE
Thanks for your help in advance!
Bump still haven't figured it out

Phone says Knox cant be installed but knox warranty is 0x0

So I'm locked out of my phone via Samsung Reactivation lock and someone said try to use Knox as a work around. I used an OTG to get into settings and installed Knox but when I tried to open it, it says "My Knox cannot be installed because a custom OS has previously been installed on this device" ... Granted I did try to root the phone originally but in the Download Mode it says Knox Warranty Void 0x0. So my knox should be fine right? please help. Thanks!
I am experiencing something similar on my S5 G900A. I have only installed official ROMs using ODIN, my knox is 0x0, have never attempted to root my phone. When trying to set up my corporate email using knox I cannot do it. Using the My Knox app gives me the exact same message you are getting.
have you been able to workaround this issue?
yesterday I rebooted my device and to my surprise, during the initial bootscreen, a padlock and the label "Custom" appeared. Funny thing is I have never flashed a custom ROM on my device or attempted to root. I rebooted again and the message did not show up anymore. I think it might have something to do with a flash counter, but I am not sure if it is possible to reset it. Again, my knox flag is 0x0, so I don't know what is going on. Any insight will be helpful.
I think I solved it. Download the sammobile app and check if your bootloader matches your ROM. If not, then Odin flash the correct files. In my case I had PA2 ROM with OI5 bootloader, but once I flashed PA2 BL, I am now able to use KNOX again.

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