Database Develop

Kaiser won't wake up to check email - why?

I've got mine to check email at regular intervals - but it won't wake up from standby to check mail. Does yours?
I did do something rash, I fear - used scarybears check notifications to clear all but 4 notifications, at which point activesync didn't recognize the device. I fixed that by adding a new notification (memmaid) but I wonder if screwing with the notifications has messed other things up. Any thoughts?
Cheers,
FrankyG
nb also posted on modaco

hard reset

McHale said:
hard reset
Click to expand...
Click to collapse
eh - is that the ONLY solution?!
Cheers!
Frankyg

yes it is since yours is the only one messed up lol.. Guess leson learned huh

OK I tested this and my phone just retrieves all the mail, I send myelf several emals to several accounts and most of my intervals are set to 60 min and it gets retrieved (in standby mode).

I also have the same problem. Tried hard resetting but still no email check in standby mode. I have not installed any custom software in the device.
Any help would be much appreciated.
BTW: Also can it be the device?

Finally isolated the problem - fix?
Using ATT and if I have the band selection on AUTO and if the phone changes from 3G to EDGE back and forth the automatic email checking suddenly stops. But if I leave it on one band the email checking works flawlessly. I would really appreciate if someone could shed some light on this matter.

I just noticed yesterday that my email was also not coming in until after I took the phone off sleep.

cman6453 said:
I just noticed yesterday that my email was also not coming in until after I took the phone off sleep.
Click to expand...
Click to collapse
So I am not alone on this.
I experience the exact thing. Moment I take it off standby mode it says connecting .... and so on.
I am trying everything under the sun will update if I get lucky. Although exchange mail gets delivered no matter what.

Frankyg said:
I've got mine to check email at regular intervals - but it won't wake up from standby to check mail. Does yours?
I did do something rash, I fear - used scarybears check notifications to clear all but 4 notifications, at which point activesync didn't recognize the device. I fixed that by adding a new notification (memmaid) but I wonder if screwing with the notifications has messed other things up. Any thoughts?
Cheers,
FrankyG
nb also posted on modaco
Click to expand...
Click to collapse
So what'd you do to fix this? According to your modaco posting, you found the solution. Was it the hard reset?

I have only had my TyTN II for 10 days and now I'm getting this problem!
I am also trying to find a solution.
So far, I have uninstalled SBP Phone Suite, as their support forum talks about it messing up the Notification Queue - i.e. blocking new notifications. THis hasn't made any noticeable difference though.
I am left with the three installs that were supplied with the device - TTN6, GPRS Monitor (SPB software branded by HTC) and Sprite Backup....surely, if these are bundled with the device they shouldn't cause any disturbances?
Anyway....considering a Hard Reset unless anyone makes any breakthroughs....

Does this make sense?
I have my scheduled email check set at 15 minutes:
If I have new mail: it doesn't notify me, and seems to get stuck waiting to download the emails. Result: when I power-up it then starts downloading the emails and shortly notifies me of their arrival
If I have no new mail: it does notify me that I still have x number of unread emails in my inbox.
My only conclusion so far is that if it detects new emails on the server it cannot download them until you pull it out of sleep. Else it just checks as per the schedule and will notify you that you still have unread (previously downloaded) mail.

kavi said:
Using ATT and if I have the band selection on AUTO and if the phone changes from 3G to EDGE back and forth the automatic email checking suddenly stops. But if I leave it on one band the email checking works flawlessly. I would really appreciate if someone could shed some light on this matter.
Click to expand...
Click to collapse
Kavi, please can you confirm if you "solved" the problem by fixing your band selection to EDGE? Obviously, this isn't an ideal workaround (when we've all spent a lot of dough on this device), but may help us narrow down the issue somewhat.

Still working on this issue. Figured out what the problem is but still no solution.
The sleep mode is termed as "Turn off device if not used..." in the power settings.
It receives calls fine AND wakes the phone while in this mode.
I configured my WLAN on the phone. When woken from sleep mode, I noticed that it was disconnected from the WLAN and connected to EDGE. The "E" would appear and then it'd change to show that it was re-connecting to the WLAN.
I found it strange that 1. It switched off the WLAN and onto EDGE during sleep and 2. It could not receive emails while on EDGE.
I turned the sleep mode off and once the backlight dimmed to indicate sleeping I shot myself a test email. Received no problem.
I turned the sleep mode off AND the disconnected from WLAN. No email.
So, for some reason, while on EDGE or, in my case, the AT&T data network, no email is coming thru.
Could it be something not properly configured for the data network or is there something on the phone that needs to be changed? *SHRUG* My investigation continues...

Finally found the solution but it could be valid only for my device. (finally I could get some sleep now ;-)
If I press the power button and put it into standby mode no emails at all. If I let it go into standby mode automatically then no problems at all.
I tested so many different settings but this is the only solution I found to work and the device has been checking mail every 10 minutes for the past 30 hours with no issues at all.
Give it a shot might work for you too.

Is this issue only related to POP email? Or is this occuring for Exchange Push as well?

sqadan said:
Is this issue only related to POP email? Or is this occuring for Exchange Push as well?
Click to expand...
Click to collapse
First I thought exchange worked but in my case if I put it into standby mode even exchange push will not work.
But if I let it go to sleep automatically everything works fine.

Hi. some observations.
1) In my device Direct push works correctly when I turn off the device using the button.
2) Sometimes System Notifications (Stored on System queue) doesnt work correctly until I turn on the device.
3) Some programs that should react upon Radio events like CommMgrPro that should awake when GSM Cell changes arent notified by Windows until I turn on the device. It seems some events cant raise power mode from suspended to idle. It works correctly on TyNT and Athena.
Dani

kavi said:
First I thought exchange worked but in my case if I put it into standby mode even exchange push will not work.
But if I let it go to sleep automatically everything works fine.
Click to expand...
Click to collapse
Hmmm.. Exchange works for me when the device is asleep... I even have the phone set to vibrate when mail come in.
I have not yet set up a pop account though.. I'll give it a shot.

I'm working with POP3.
Getting closer to the resolution.
It was, in fact, that my data services connection was incorrectly configured for AT&T. The access point was set to "isp.cingular" instead of "wap.cingular". Username was also incorrect. Once I reset that, I was connected fine.
My problem now is that the connection is intermittent. If it sleeps, it's as if it loses connectivity. This is an auto-sleep sleep.
I also noticed that the read emails get tossed out as the new email arrives...hmmm...another issue.

Phone not waking up to email

Hi,
I've tried searching the forums but couldn't find an answer to my problem - and that is, whenever i receive an email (i've setup my gmail account), and the phone is on standby mode, the phone fails to wake up to notify me (and only does so once i turn the phone back on). So is there any way for my gmail emails to get pushed into my inbox, rather than having to refresh? There is no issue with the similar SMS problem, though.
Any recommendations guys? Any help would be great!

Same here...
Would really like to see the solution!

what rom are you using with this issue?

My Diamond has hardly ever notified me of new retrieved pulled emails till I wake it up and see it connected, it works one in whilte.

The rom...
Standard UK Orange rom for me...

Standard O2 ROM for me (1.93)

anyone...?

have you set your alerts in sounds->advanced? maybe try to add vibrate as well as alert.

emails are stored server-side and not sent to your phone. You get them by asking the server. Since wifi and applications are disabled during sleep mode, no, this won't work.
It is however possible if you pay for a push-mail provider. But regular pop/smtp won't do the trick. (or a cooked rom which is capable of reactivating wifi while on sleep and triggering the server once in a while (I doubt anyone could do this, it is actually possible, but probably not due to the hardware restrictions we have), but hey, this would cost you a lot of money, even if you don't receive any mails).
edit: after a little search, there is apparently some free mail provider that seem to provide free push-mail, including hotmail. Search free push mail on google.

Using Advanced Config 3.2 you can enable Wi-Fi while in Standby mode....

you need to reg edit the following two items:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Power\Timeouts]
"BattResumingSuspendTimeout"=1
"ACResumingSuspendTimeout"=1
by default they are set to 1 on my dimond. i think 1 represents the time an app is allowed to try to start during sleep. one for when on battery and one for when on charger. i changed mine to 15 and now i get evey email notification even while the phone is sleeping. give it a try and let me know your results.

This would drain the battery like hell

Scotchy49 said:
This would drain the battery like hell
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Click to collapse
i have done this on my phone and it has had no noticeable effect on battery life. my touch had these reg edits set at 15 from stock. i guess i should point out i am using the CDMA version of these phones.

O2 forwards all my Emails to my Diamond via MMS.
Most of the time it did NOT receive those MMS until i woke it up from standby (pushing the button on top to turn on the display). Then a load of MMS came to my inbox.
So i set both values on my Diamond to 15 and it looks like it helped this problem.
NOW the MMSs come in even with Diamond in standby (just like i was used to from my HTC Wizard).
And i can NOT see any big difference in battery life after one week of testing those values.

Hi Silence69
I agree with Blazeitup123 you should go to settings - all settings - personal - sounds & notificatios - notifications - event then & set a new email notification (alert).
I have a standard rom & have set my email to be checked every 30 minutes & notify me of new emails with an alert. Ok the screen does not light up but if I am not near it to hear the alert the phone will of gone back to 'standby mode' anyway.
Hope this helps.

silence69 said:
Hi,
I've tried searching the forums but couldn't find an answer to my problem - and that is, whenever i receive an email (i've setup my gmail account), and the phone is on standby mode, the phone fails to wake up to notify me (and only does so once i turn the phone back on). So is there any way for my gmail emails to get pushed into my inbox, rather than having to refresh? There is no issue with the similar SMS problem, though.
Any recommendations guys? Any help would be great!
Click to expand...
Click to collapse
Hi ,
i have had the same problem.
after a lot of search i found the problem
i installed touch commander. i dont know why but it created a conflict
now i unstalled touch commander en my diamond give me the alert whem there is new mail.
good luck
ps when you havent instal touch commander....
hard reset your device then setup you mail acount and test it.
when it works good test it after each new installed program
Sietse from the netherlands

captspaulding1000 said:
you need to reg edit the following two items:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Power\Timeouts]
"BattResumingSuspendTimeout"=1
"ACResumingSuspendTimeout"=1
Click to expand...
Click to collapse
Hello!
I can confirm the problem and solution. My mails are fetched from gmail by an umts connection. It takes about 12 seconds when I start a manual Send/Receive until the mails are fetched. If I set the values below 10 I never get my mails since the diamond suspends to early.
Also I have noticed that when the vales are to low I sometimes get just the flashing ring. Apparently it takes another 2-3 seconds to start the audible alert and vibration.
These timeout values are used to terminate background processing which for example is required for mail fetching. If your diamond does not fetch mails when suspended or does not give you an audible notification try to increase the values. Currently I use 20 seconds.
hope this helps

Any news ?
trying this tonight

This works perfectly and solved this issue on my device, thanks.

Just a thankyou to gmvmg/captspaulding1000 as this has solved the exact same problem!

Incredible S constantly getting SMS about Celllocation?

Hey.
My moms Incredible S suddenly starts getting sms's about what cell tower she is connected to, it started after updating to 2.3.5/Sense 3.0 , and the phone is not rootet.
The messages comes in a pop up, and then she got the options to save it or cancel it, and the number that "sends" these messages is : 50 .
Anybody knows how to turn this **** off, cause she gets like 10-20 in a single hour.

Did you try to disable the notifications from the Messaging app>>Settings>>Notifications?

katu2006 said:
Did you try to disable the notifications from the Messaging app>>Settings>>Notifications?
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Click to collapse
As far as I see there is not a thing called cell info nofitications in the htc messeage app.?

Problem solved.
Settings - Call - CB , it was activated and I deactivated it.

hey im facing this problem too a few days ago. i flashed a few roms and it just disappeared by itself.

Not receiving texts

Hi all,
my 4X, Miui 9.5.4.0 ROM, will not receive text messages most of the time. I can send texts OK but for the most part I cannot receive a text. I say for the most part because every now and then one seems to sneak through for some reason.
The only messaging app installed is the stock MIUI one that came with the phone. I did try a couple of other messaging apps with the same result. They have since been removed.
Any thoughts or ideas appreciated.
TIA
Greg

ghines said:
Hi all,
my 4X, Miui 9.5.4.0 ROM, will not receive text messages most of the time. I can send texts OK but for the most part I cannot receive a text. I say for the most part because every now and then one seems to sneak through for some reason.
The only messaging app installed is the stock MIUI one that came with the phone. I did try a couple of other messaging apps with the same result. They have since been removed.
Any thoughts or ideas appreciated.
TIA
Greg
Click to expand...
Click to collapse
I can't imagine it's something wrong with MIUI? it never actually happened to me, I'd contact your carrier first, perhaps they have blocked numbers from texting you
I recommend also checking in Settings; System apps > Call settings > Blocklist to see if the phone has blocked incoming test messages from any numbers

snkmv said:
I can't imagine it's something wrong with MIUI? it never actually happened to me, I'd contact your carrier first, perhaps they have blocked numbers from texting you
I recommend also checking in Settings; System apps > Call settings > Blocklist to see if the phone has blocked incoming test messages from any numbers
Click to expand...
Click to collapse
I've just placed the SIM into another phone and it works fine, so it's not the carrier. Checked blocklist and nothing there, plus I can miss and intermittently get texts from the same person.
It's got to be a MIUI thing!

ghines said:
I've just placed the SIM into another phone and it works fine, so it's not the carrier. Checked blocklist and nothing there, plus I can miss and intermittently get texts from the same person.
It's got to be a MIUI thing!
Click to expand...
Click to collapse
Do you notice that you lose signal a lot? It could be a faulty antenna band too, it can be replaced under warranty

snkmv said:
Do you notice that you lose signal a lot? It could be a faulty antenna band too, it can be replaced under warranty
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Click to collapse
No I have a strong signal, so I do not think it's that.
Just did a test:
1. Rebooted phone
2. As soon as the lockscreen appears I sent a text from my wife phone.
3. It is received.
4. Wait one minute and send another 3 texts from my wifes phone.
5. None received.
6. Reboot phone.
7. The 3 missed texts arrive as soon as the phone reboots.
8. Wait one minute and send another 3 texts from wife's phone.
9. None received.
10. Reboot phone
11. 3 missed texts arrive as soon as the phone reboots.
It has to be MIUI.

ghines said:
No I have a strong signal, so I do not think it's that.
Just did a test
It has to be MIUI.
Click to expand...
Click to collapse
That sounds annoying... If you can, go to developer options, and enable "Show all ANR" and use the phone (especially SMS) for a while to see if the culprit is a system process failing to stay alive, and try to clear all data for that process
You should be able to find the process by going to "Installed apps" and enabling "Show system apps"
Researching more on the problem has no real conclusion at all.. Some people solved the problem by just doing a factory reset, some more gets it fixed after calling their carrier, another gets it fixed (temporarily) by just turning airplane mode on and off

snkmv said:
That sounds annoying... If you can, go to developer options, and enable "Show all ANR" and use the phone (especially SMS) for a while to see if the culprit is a system process failing to stay alive, and try to clear all data for that process
You should be able to find the process by going to "Installed apps" and enabling "Show system apps"
Researching more on the problem has no real conclusion at all.. Some people solved the problem by just doing a factory reset, some more gets it fixed after calling their carrier, another gets it fixed (temporarily) by just turning airplane mode on and off
Click to expand...
Click to collapse
I have found the problem. "Turn on MIUI optimization" in Developer Options was turned OFF. Turning it ON fixed the receiving of texts. Tried several times turning it OFF and then ON and texts stopped everytime it was OFF. Don't know what this setting does but it needs to be ON to receive texts.

ghines said:
I have found the problem. "Turn on MIUI optimization" in Developer Options was turned OFF. Turning it ON fixed the receiving of texts. Tried several times turning it OFF and then ON and texts stopped everytime it was OFF. Don't know what this setting does but it needs to be ON to receive texts.
Click to expand...
Click to collapse
That's weird! I have it off all the time, what it does is
1. Closes apps in memory prematurely, this can be bad or good, unused ram is wasted ram anyway
2. Monitor background services and disabled part of it when you're not actually using it, this killed notifications for certain apps for me, at least back in MIUI 8
There's more, but it's really trivial like UI changes it does, happy it's solved though

Delayed notification for Whatsapp, Signal, G Voice

I did extensive search and found no fix so far.
Problem: if my phone is locked for maybe 10min, then it will not display notification for incoming Signal, Whatsapp and Google Voice messages, until I unlock the screen and run the apps. In other words, I will not get notified of new messages if the phone is locked for over 10 minutes.
Native Messenger app is not affected, it displays incoming message right away. Gmail is good too.
I do not use Wifi, it is turned OFF. I am on Data 100% with T-Mobile. Stock ROM, rooted with Magisk and TWRP.
I have done "Battery Not Optimized", "unrestricted data", Battery saving mode is set Never, and there is no battery saving apps installed such as Greenify etc.
I have removed and reinstalled these apps from Play store, cleared data and cache, the whole 9 yards.
Still stuck with delayed notification.
Anyone with suggestions?
Thanks,