First, sorry for my bad english..
The problem started a few days ago when my phone started to get really hot.. About 49 C, according to the battary software..
But, it is not only the battery, which is hot.. Its mainly the place left for the camera, if you see the mobile from the behind.. And the screen get hot too.. and sometime the mobile shutdown too..
The battery also acts weird. It keeps power only for 2 hours, maximum, and often less than an hour..
I was using the Cyanogenmod 7.2.0 Stable rom, and thought that was the problem.. So i reinstalled the rom, and it didnt help..
Now im running the Nova HD 1.1.0, with android 4.0.4, and the same problem is still on..
Some ideas, why it is doing it?
UltrAslan38DK said:
First, sorry for my bad english..
The problem started a few days ago when my phone started to get really hot.. About 49 C, according to the battary software..
But, it is not only the battery, which is hot.. Its mainly the place left for the camera, if you see the mobile from the behind.. And the screen get hot too.. and sometime the mobile shutdown too..
The battery also acts weird. It keeps power only for 2 hours, maximum, and often less than an hour..
I was using the Cyanogenmod 7.2.0 Stable rom, and thought that was the problem.. So i reinstalled the rom, and it didnt help..
Now im running the Nova HD 1.1.0, with android 4.0.4, and the same problem is still on..
Some ideas, why it is doing it?
Click to expand...
Click to collapse
I think I had the same problem. I got it fixed after sending my phone five times to a repair center. The problem that I had was a defective motherboard.
I think that HDMI broke the motherboard. After I sent my phone for the second or third time for repair, the phone received a board swap. It fixed the problem. But shortly afterwards I tried to connect my phone to a TV again. It worked OK for a while but then, after some minutes, the signal was lost and my phone froze with a black screen. After that, my phone began showing the same problem as before. At both times I was using CyanogenMod 7.x
So, have you ever used the HDMI-out on the phone? And did your phone freeze/crash while using it? If yes, then I am afraid you have a defective motherboard.
Though I am not 100% that that's the reason
Another issue that the phone had was when the phone was turned off, the phone still sucked power out of the battery, resulting a hot phone.
Now I am afraid to use HDMI on this phone.
IntenseColor said:
I think I had the same problem. I got it fixed after sending my phone five times to a repair center. The problem that I had was a defective motherboard.
I think that HDMI broke the motherboard. After I sent my phone for the second or third time for repair, the phone received a board swap. It fixed the problem. But shortly afterwards I tried to connect my phone to a TV again. It worked OK for a while but then, after some minutes, the signal was lost and my phone froze with a black screen. After that, my phone began showing the same problem as before. At both times I was using CyanogenMod 7.x
So, have you ever used the HDMI-out on the phone? And did your phone freeze/crash while using it? If yes, then I am afraid you have a defective motherboard.
Though I am not 100% that that's the reason
Another issue that the phone had was when the phone was turned off, the phone still sucked power out of the battery, resulting a hot phone.
Now I am afraid to use HDMI on this phone.
Click to expand...
Click to collapse
Thanks for your reply.. But no, i have never used the HDMI port..
It doesnt take long time to get hot..
Just a little browsing on the internet or facebook, make it hot .. Or if i play a game
Did you found any solution
Hello guys,
Here's the deal.
I was running SlimBean weekly 6.9 with NX-kernel 1.3.9. Charging current was modified(increased) to 850 mA.
Yesterday, the phone had got a little wet in the rains(horrible rains in Mumbai, they last just long enough to soak you completely and then go away), so I removed the battery and let the phone dry for half an hour (such less time because there was no moisture beneath the battery surface).
Today, I was playing videos on MX Player when the battery hit 1% and the phone was put on charging. 45 min later, the phone was unresponsive and was in a switched off state.No normal boot, no recovery mode and it showed battery too low for download mode.
So here's what I'm doing right now:
1.)Remove SIM and micro-sd.
2.)Charge via USB via PC.
3.)Flash stock ROM via PC Odin.
Does anybody have any suggestions or better ideas on what I should do ? Anything I should look out for ? Any way to check if the phone was damaged by the rain or charging current or both ?
All answers are welcome & thanks for taking the time to read this
Update: Phone is still showing low battery, it has been nearly an hour...
Hello
When my Note was new, i had a similar problem. My battery go's total empty and for me was the solution a new battery.
warfareonly said:
Hello guys,
Here's the deal.
I was running SlimBean weekly 6.9 with NX-kernel 1.3.9. Charging current was modified(increased) to 850 mA.
Yesterday, the phone had got a little wet in the rains(horrible rains in Mumbai, they last just long enough to soak you completely and then go away), so I removed the battery and let the phone dry for half an hour (such less time because there was no moisture beneath the battery surface).
Today, I was playing videos on MX Player when the battery hit 1% and the phone was put on charging. 45 min later, the phone was unresponsive and was in a switched off state.No normal boot, no recovery mode and it showed battery too low for download mode.
So here's what I'm doing right now:
1.)Remove SIM and micro-sd.
2.)Charge via USB via PC.
3.)Flash stock ROM via PC Odin.
Does anybody have any suggestions or better ideas on what I should do ? Anything I should look out for ? Any way to check if the phone was damaged by the rain or charging current or both ?
All answers are welcome & thanks for taking the time to read this
Update: Phone is still showing low battery, it has been nearly an hour...
Click to expand...
Click to collapse
Try a new or different battery also if you can open open the phone to check for any signs of moisture on motherboard.
Need new battery. My battery can maintain power for 10hrs then suddenly in a morning it dead. Power on back only able to last to samsung screen. Power on the phone while charging also end up at samsung logo. Tried with friend note's battery, can boot up normally. So doesn't matter even you just change new battery & now your phone is dead first thing to try is new battery
I'm sick of this.I'm sending it in for servicing.Thanks everyone for their help
Update: Issue fixed.My phone's CPU is busted.I've reported this thread for closing.
Thread closed at OP's request.
There a multiple cases where Z3 Compact suddenly off, and then cannot be boot at all (with any mean available). It randomly can be boot, in my case i charged it a long time (approximately one night), then i saw the LED lights lit hence the successful boot. But 5 minutes later, poof, it die again and cannot be boot. I plugged back to the charger, no LED light or respond whatsoever.
The second time i able to boot it, i reflash the stock rom using the PC Companion repair section. But the problem persist, which hint me that this is maybe a hardware problem. I found in the sony forum that the motherboard or the battery could be fail, OR the battery was too low to lit the LED light during charging (which seem illogical for my case which the phone dead with 100% battery).
In the end i sent it to the service center and the phone not currently held up in a ward for god know how long. The friendly assistant at the service center suggested the board or the battery were failed since the phone didn't respond with charging and reset charging.
Any comment from you guys about the possibility of board and battery failure will be appreciated
There a thread in the sony forum,
https:// talk.sonymobile.com/ t5 / Xperia-Z3-Compact/ Sudden-Death-of-Sony-xperia-Z3-Compact/ td-p/877345/page/5
and based on the thread there is a lot of case happen in Malaysia. So for future owner, watch out!
well, this is a similar case [i suppose] http://forum.xda-developers.com/z3-compact/help/bricked-z3c-help-t2952415
Well my Z3C used to be softbricked like you. Meaniez had post my thread about it right above.
The reason for this was the unrespond battery. In my case, I charged it for about 3->4hrs, started at 17%. Then it suddenly softbricked, plugged it to PC, the logo Xperia appeared, but it still remained the same. I took it to the store, their technicians found out that the battery wasn't gone at all, it was hibernate. So they charged it with high-voltage electric for hours, then it came back to life, just like we do the electric shock to save people.
I think my case will help you with a solution to safe your phone.
leonjun said:
Well my Z3C used to be softbricked like you. Meaniez had post my thread about it right above.
The reason for this was the unrespond battery. In my case, I charged it for about 3->4hrs, started at 17%. Then it suddenly softbricked, plugged it to PC, the logo Xperia appeared, but it still remained the same. I took it to the store, their technicians found out that the battery wasn't gone at all, it was hibernate. So they charged it with high-voltage electric for hours, then it came back to life, just like we do the electric shock to save people.
I think my case will help you with a solution to safe your phone.
Click to expand...
Click to collapse
Well, in your case, the phone responded when connected to PC. Mine didn't respond at all. Thanks though for your information.
You meant the logo Xperia didn't appear on the phone when you plugged it ?
fzl.abdulaziz said:
There a multiple cases where Z3 Compact suddenly off, and then cannot be boot at all (with any mean available). It randomly can be boot, in my case i charged it a long time (approximately one night), then i saw the LED lights lit hence the successful boot. But 5 minutes later, poof, it die again and cannot be boot. I plugged back to the charger, no LED light or respond whatsoever.
The second time i able to boot it, i reflash the stock rom using the PC Companion repair section. But the problem persist, which hint me that this is maybe a hardware problem. I found in the sony forum that the motherboard or the battery could be fail, OR the battery was too low to lit the LED light during charging (which seem illogical for my case which the phone dead with 100% battery).
In the end i sent it to the service center and the phone not currently held up in a ward for god know how long. The friendly assistant at the service center suggested the board or the battery were failed since the phone didn't respond with charging and reset charging.
Any comment from you guys about the possibility of board and battery failure will be appreciated
There a thread in the sony forum,
https:// talk.sonymobile.com/ t5 / Xperia-Z3-Compact/ Sudden-Death-of-Sony-xperia-Z3-Compact/ td-p/877345/page/5
and based on the thread there is a lot of case happen in Malaysia. So for future owner, watch out!
Click to expand...
Click to collapse
I am French, exact same thing happened to me last night (didnt boot, plugged it, pressed power/vol+, booted with red light blinking and when on lockscreen restarted automatically and did the same thing again in a loop, then stopped responding at all. Plugged it for the night, green light this morning. Unplugged, didnt boot. Waited, plugged it again, this time it booted up, and it's still working fine. Did a factory reset and erased my data in case I have to send it to repair. It's such a shame, I love this little phone.
I think I'm done. Sick with having to go to the centre, sick with their crappy excuses and most importantly sick with all the 'bad batch' problems - Glass cracked, Flap covers, and worst of all, sudden death? Gosh that's crazy. Btw I am from Malaysia and my phone last night have just officially been infected with the sudden death problem for no reason. I am pretty confident that even if they swap my phone with a new one, that would also be from the bad batch.
But again, this is just me. I hope yours would be much better because overall the phone is actually quite good given the size. Cheers
So I got the black screen of death issue and I think I solved it.
My internal nand was pretty full (got the warning several time). Eventually, the screen turned black one day and the phone wouldnt turn back on, even with
- reboot power/volume combo
- reset button behind the flap (30s+)
- charger connected/disconnected with same buttons
Leaving the phone there for a day or two (trying to boot it every now and then with the power button...), eventually it works/boots for some magical reason. Then it goes black again for a day or two, sometimes quickly, sometimes not. I did that a few times over several days...
Eventually when I got it to boot again I directly did a factory reset. This does not clean the internal sdcard. Things worked for a week straight (ie longer than usual) and bang, black screen again, and again and again...
So when I got it to boot once again (yes, that's PAINFUL to test all this) I did a factory reset + wipe of the internal sdcard.
Since that day, no more black screen of death.
I therefore suspect there's a bug with the nand controller when its nearly full or is full, or there's a bug plus bad nand hardware that causes it. I'm a little clueless on why it can eventually reboot.
I tested this 20, 30 times just to be certain, and it really seems related. So now I'm curious, any of you with the problem had the internal nand nearly full ? (or above 75% full at least). If so, try to boot the phone again a bit later and remove files from the sdcard just to see.
bilboa1 said:
So I got the black screen of death issue and I think I solved it.
My internal nand was pretty full (got the warning several time). Eventually, the screen turned black one day and the phone wouldnt turn back on, even with
- reboot power/volume combo
- reset button behind the flap (30s+)
- charger connected/disconnected with same buttons
Leaving the phone there for a day or two (trying to boot it every now and then with the power button...), eventually it works/boots for some magical reason. Then it goes black again for a day or two, sometimes quickly, sometimes not. I did that a few times over several days...
Eventually when I got it to boot again I directly did a factory reset. This does not clean the internal sdcard. Things worked for a week straight (ie longer than usual) and bang, black screen again, and again and again...
So when I got it to boot once again (yes, that's PAINFUL to test all this) I did a factory reset + wipe of the internal sdcard.
Since that day, no more black screen of death.
I therefore suspect there's a bug with the nand controller when its nearly full or is full, or there's a bug plus bad nand hardware that causes it. I'm a little clueless on why it can eventually reboot.
I tested this 20, 30 times just to be certain, and it really seems related. So now I'm curious, any of you with the problem had the internal nand nearly full ? (or above 75% full at least). If so, try to boot the phone again a bit later and remove files from the sdcard just to see.
Click to expand...
Click to collapse
I know I'm a bit late to the party, but a colleague of mine just contacted me about the same issue - phone rebooted and remains dead.
I have not yet had a chance to look into the phone itself, but according to him the internal storage would be full up to a few MB, which would explain the issue based on your investigation.
Will look into it further...
Dude,
I feel your pain, read what happened to me : http://forum.xda-developers.com/showthread.php?t=3037336
The phone went back in warranty, I just had to pay the postal service, nothing else.
They didn't told me what was the problem, but I think they replaced the motherboard.
Sent from my D5803 using XDA Free mobile app
FYI: Here's the report I received from them.
Well, bad news I guess... I tried whatever I could possibly think of, but the best I get is a steady red LED for some time, after that the LED turns off again and still no reaction at all (also while the LED is lit).
From what I can tell, it's most likely a battery issue, because when the red LED first lights up, it's kind of a flickering, which is why I assume the voltage is just too low to do anything.
We'll see what Sony's gonna tell us after they got the device for repair
This just happened to me. For my exp, we have this problem when we charge with the magnetic cable. Correct me if I am wrong.
So happy to see this topic, hoping that there is the fix guide in this, however ...
can anybody helps me ?
laufersteppenwolf said:
Well, bad news I guess... I tried whatever I could possibly think of, but the best I get is a steady red LED for some time, after that the LED turns off again and still no reaction at all (also while the LED is lit).
From what I can tell, it's most likely a battery issue, because when the red LED first lights up, it's kind of a flickering, which is why I assume the voltage is just too low to do anything.
We'll see what Sony's gonna tell us after they got the device for repair
Click to expand...
Click to collapse
Hi,
please do inform us when u find any solution cause i'm facing similar issue after using it for 6-7 months
shardul.phatak said:
Hi,
please do inform us when u find any solution cause i'm facing similar issue after using it for 6-7 months
Click to expand...
Click to collapse
Have you tried upgrading to 5.1.1 (23.4.A.0.546)? I had the same problem, where my z3c would only last an hour or so until the next sudden death and I'd have to wait a few days before being able to turn it on again (and will die after another hour).
Since I upgraded, it has only happened a couple times, and even then I could immediately turn it back on. While it's not a complete solution for me, at least my phone is usable now.
laufersteppenwolf said:
Well, bad news I guess... I tried whatever I could possibly think of, but the best I get is a steady red LED for some time, after that the LED turns off again and still no reaction at all (also while the LED is lit).
From what I can tell, it's most likely a battery issue, because when the red LED first lights up, it's kind of a flickering, which is why I assume the voltage is just too low to do anything.
We'll see what Sony's gonna tell us after they got the device for repair
Click to expand...
Click to collapse
Well, This sudden death phenomenon happened to me as well this weekend, without any prior warning, since the phone is just 5 weeks old. I tried every possible fix suggested on the web, no response at all.
Now the phone has been shipped to a service centre in Athens, Greece, 350 km from where I live. Ought to have an update on phone;s status in approx. 10 days I was told. I keep my fingers crossed... From what I've read searching this matter during these past days, it seems more like a hardware issue (i.e. defective motherboard). If that's true, and since this phenomenon tends to grow steadily like an epidemic all around the globe (first SE Asia, now Europe) than it is a disgrace for SONY not to organize a recall...
Same issue here. Started few times and then hard brick. No flash mode, no fast boot, no charging... The girl from Sony support, after I've told her that i have an issue reported by many user on their support forums told me not to believe everything I see on the internet . I've been a Sony fan for many years but this denial of a manufacturing fault will make me reconsider...
This has been happening to me regularly now. The only way to get it to boot is to leave it on a charger for an hour or two. After an hour it will say it's charging again. Once it shows that it's charging, you can power it on. Pretty annoying, especially because when this happens to me, the battery will usually be over 90% full.
---------- Post added at 09:15 AM ---------- Previous post was at 09:04 AM ----------
bilboa1 said:
So I got the black screen of death issue and I think I solved it.
My internal nand was pretty full (got the warning several time). Eventually, the screen turned black one day and the phone wouldnt turn back on, even with
- reboot power/volume combo
- reset button behind the flap (30s+)
- charger connected/disconnected with same buttons
Leaving the phone there for a day or two (trying to boot it every now and then with the power button...), eventually it works/boots for some magical reason. Then it goes black again for a day or two, sometimes quickly, sometimes not. I did that a few times over several days...
Eventually when I got it to boot again I directly did a factory reset. This does not clean the internal sdcard. Things worked for a week straight (ie longer than usual) and bang, black screen again, and again and again...
So when I got it to boot once again (yes, that's PAINFUL to test all this) I did a factory reset + wipe of the internal sdcard.
Since that day, no more black screen of death.
I therefore suspect there's a bug with the nand controller when its nearly full or is full, or there's a bug plus bad nand hardware that causes it. I'm a little clueless on why it can eventually reboot.
I tested this 20, 30 times just to be certain, and it really seems related. So now I'm curious, any of you with the problem had the internal nand nearly full ? (or above 75% full at least). If so, try to boot the phone again a bit later and remove files from the sdcard just to see.
Click to expand...
Click to collapse
My internal and external storage are both only half full and the sudden death bug continues to happen. Not sure it's related to storage. I've noticed that it only happens to me when the phone is sleeping with the screen off. I know sony did a lot of work to get the phone to use very little power when idle. Maybe it's related to the phone not being able to wake up? Does anyone know if this happens with non-stock ROMS as well?
penske said:
This has been happening to me regularly now. The only way to get it to boot is to leave it on a charger for an hour or two. After an hour it will say it's charging again. Once it shows that it's charging, you can power it on. Pretty annoying, especially because when this happens to me, the battery will usually be over 90% full.
---------- Post added at 09:15 AM ---------- Previous post was at 09:04 AM ----------
My internal and external storage are both only half full and the sudden death bug continues to happen. Not sure it's related to storage. I've noticed that it only happens to me when the phone is sleeping with the screen off. I know sony did a lot of work to get the phone to use very little power when idle. Maybe it's related to the phone not being able to wake up? Does anyone know if this happens with non-stock ROMS as well?
Click to expand...
Click to collapse
Started happening to me a couple of weeks ago. Currently on SlimRom 4.4 and have been using this ROM for about a year now.
I was actually about to reflash a stock ROM until I saw this thread and now I don't know. Might have to call Sony.
Phone: Samsung Galaxy SIII LTE GT-I9305
Problem: It doesn't turn on or charge, absolutely no reaction
ROM: Stock KitKat 4.4.4
The phone had the stock KitKat 4.4.4 flashed by me in 2016. For about 4 years everything was ok, it only occasionally hanged up so it needed to be restarted by removing battery or holding volup+power. Also at the end the charging port sometimes caused little problems so it was a lil fussy about the cable. Half a year ago the phone was replaced by a new one, so it was shutted off and put 'as is' into the locker without removing the battery (was fully charged before). Few days ago, when I needed it as a backup phone it doesn't boot up or charge the battery - there is absolutely no reaction. The battery measured by micrometer showed 3.87V - I've fully charged it in an external charger. I also cleaned the charging port and folded back the pins in it. Checked with the multimeter the contracts looks good, the current is able to flow. Anyway the phone is not charging and nothing happens when I'm pressing the power or even the mode combinations volumeup/down key + home + power for more than 30 seconds. It looks like there is flowing a 0.11A current and a battery voltage drops about 0.06V when it's connected to charger and I'm pressing the power button. The power button itself is ok, I've tested it with a multimeter. Nothing changes when I'm connecting the charger directly for the pins for battery.
So I've checked on the web that there is a common problem in that models called "sudden death" so the memory gets damaged after some time if using the stock old kernel. It had the symptoms (hangs, restarts) but I even didn't know about that problem, and I only know that it had a stock KitKat, don't know anything about the bootloader or kernel versions. But is it possible that the phone which was turned off and only laid with battery inserted in a locker for half a year get damaged?
I've tried connecting the usb jig, the "debrick.img" sdcard method (I've created the image by myself with the stock ROM file using a tutorial), the uart connection with both 150K and 560K resistors and NOTHING seems to work. Is there anything else that I could possibly try doing by myself to get it back to work? I'm afraid that the only way is replacing the memory or trying to re-flash it in an external programmer. The phone has MHL and LTE so would be good as an multimedia and web player for an old TV so I would like to save it. But anyway, at this moment it's a hard brick. Please help.
Mmmh i think its memory is dead, my s3 dead same u s3, and no response from anything, I change s3 motherboard with lte version.
Yea, it looks like the most probable cause is damaged eMMC chip on board. I only wonder why it got damaged just lying switched off in the locker, the battery was in unfortunately so maybe that matters. Probably replacing only the eMMC memory with a new, programmed one would fix the problem. Anyway, because it's nothing to be quite sure about, UART doesn't work to make sure about it and the current value of the used working phone is close to the eMMC chip it's not worth it and it's probably time to just toss it out or sell as an parts donor. So sad, that Samsung didn't send any notification about that problem directly to the phone via the notification channel, I had no idea about that problem before. Fortunately I've migrated all the crucial data to the new phone before so it's not a big loose at all. Thanks anyway.
ah Mathey, when my default smartphone was s3 i usually was turn off it when i going to sleep and one day without signal my phone not want turning on when i woke up that morning, i have a charger that do a little beep when a device is conneted to it and s3 was do it but not turn on.
So maybe half a year ago when I was doing data transfer to a new phone it was the last time when the memory was in good condition, sth caused damage and the next boot was not possible, but the time I tried to do that was the few days ago. Fortunately I've moved everything crucial, so it's not a big lost. We could only wonder if leaving the phone with the battery inside can cause the problem or that's something what happens only when the phone is on and after a reboot there is no guarantee it will start up. Someone told me that GT-I9300 with the same problem could be bringed back to life just by USB, but the GT-I9305 have a different memory chip and that's not possible. Only the external programming. Sad but true :|