Cannot Connect to Camera - Nexus 6 Q&A, Help & Troubleshooting

Hi all,
MY camera on my N6 has stopped working, I was running CM13, I unrooted it and install stock 6.0.1 and still no camera. Also I noticed that the flashlight quick setting is no longer there. has anyone experience this before?

My wife's N5 started doing this regularly and frequently particularly after upgrading to MOB30M in June. I spent a while looking for a solution and discovered a lot of people reporting it, not only on 6.0.1, and nobody had a solution that I could find. My wife just had to keep clearing cache & data and rebooting, which resolved it for long enough for a few more photos before it started complaining again.
Maybe the next update (due shortly) will cure it, but don't hold your breath.

Daisuke1988 said:
. install stock 6.0.1 and still no camera. Also I noticed that the flashlight quick setting is no longer there. has anyone experience this before?
Click to expand...
Click to collapse
Did you try a camera from the play store?
Did you do a factory reset?

NLBeev said:
Did you try a camera from the play store?
Did you do a factory reset?
Click to expand...
Click to collapse
Yes I tried a different camera and only my front facing camera works. I did a factory reset, clear all data, cache etc and nothing. Tried different Roms and nothing.
Sent from my Nexus 6 using Tapatalk

Daisuke1988 said:
Yes I tried a different camera and only my front facing camera works. I did a factory reset, clear all data, cache etc and nothing. Tried different Roms and nothing.
Click to expand...
Click to collapse
Then I fear it's a hardware failure.

if you are using an app(like skype), thats using your camera, thats what "breaks" it.

Have you even bothered pulling a logcat to see where/why it is failing? What have you tried to fix the issue? A bit of info might help.

Related

[Q] HTC One Camera stop moving

Hi guys,
I wonder if anyone has experience the same problem as i am.
So here is the thing, i launched my camera apps to take some picture and then out of nowhere the screen got freeze. but when i press the captured button it still captured normally. but the thing is the screen is keep freezing. I already try camera apps in Instagram and other apps but it is still freezing. But for video recording it is still normal. Btw front camera also has the same issue.
Thank you very much, your help is greatly appreciated.
Did you try to clear data??
And are you rooted or not??
Sent from One with Tapa4
Guich said:
Did you try to clear data??
And are you rooted or not??
Sent from One with Tapa4
Click to expand...
Click to collapse
i already try to clear data and i'm not rooted. i wonder if updated ver 4.3.3 will solve this problem, that;s why i didn't do the factory reset yet.
maybe i just wait for 4.3 updated

Camera Error - Camera is unable to initialize

Hello All users!!
I am dealing with a Camera error on my MOTO-X. I've searched about this error and couldn't find any thread about this.
Take a look in that screenshot, it always happens.
When I clear cache, stop process and restart phone, it used to work, but on next minutes locks again.
I have initialize the camera with a ADB logcat working, and i can see that /dev/video0 is busy. It sounds like any other process owning the camera
I have post the logcat too.
help please...
rskmacho said:
Hello All users!!
I am dealing with a Camera error on my MOTO-X. I've searched about this error and couldn't find any thread about this.
Take a look in that screenshot, it always happens.
When I clear cache, stop process and restart phone, it used to work, but on next minutes locks again.
I have initialize the camera with a ADB logcat working, and i can see that /dev/video0 is busy. It sounds like any other process owning the camera
I have post the logcat too.
help please...
Click to expand...
Click to collapse
What apps do you have that can take pictures? Instagram, Snapchat, etc?
moto x camera
natezire71 said:
What apps do you have that can take pictures? Instagram, Snapchat, etc?
Click to expand...
Click to collapse
Actually none. Ive just factory reset.
I had the same problem. Booting into safe mode would sometimes get the camera to initialize .but the screen was crazy laggy. And taking a picture would just break it again. I thought out was Snapchat at first. But did factory resets and it still did it. I wish I could help but I didn't find anything that fixes it. It's got to be hardware related...
I have a new Moto x now so I am no longer in your boat
I never tried to root or downgrade the boot loader or anything like that. And no water damage at all
Sent from my XT1060 using Tapatalk
try another factory reset...
snapchat and vsco cam and flashlight apps were the #1 causes for me. had to make sure all those apps were closed before trying to open the regular camera.
Camera Error
I cant test right now, coz since yesterday i got no error.
As soon as i got that error again, ( it should happens on next hours) i will test in safe mode. By the way, I have already tested error in safe mode before and it persisted, allthought i will test again.
I have also disable apps like hangout, google+, and other G-stuffs, and got error anyway. I thought that might be the quick camera (2 quick shakes), and disable it in Camera app. No results.
Some days ago I got a other kind of error, googled and saw others like me, where the rear camera stop working and just the selfie works. When I start the camera it goes to selfie, and the button that swap cameras was gone. I solved that clearing the cache by fastboot . But this happened way after the "Unable to Initialize" error.
just informing if it may have any relashionship
Mine started doing this because the camera module was installed incorrectly. Had to send it in and deal with their oh so lovely 3 week turnaround.
Do you have any sort of flashlight apps installed?
No apps
jonnythan said:
Do you have any sort of flashlight apps installed?
Click to expand...
Click to collapse
Sorry my friend, ive just factory reseted my phone. I have google/motorola stuff and Whatsapp...
cant live without whatsapp....... just kidding
Fixed?
sethes302 said:
Mine started doing this because the camera module was installed incorrectly. Had to send it in and deal with their oh so lovely 3 week turnaround.
Click to expand...
Click to collapse
did they fix?
Once Again
My Camera is bugged again...
that sox
Any resolution to this? I'm receiving the camera error as well. I've wiped cache and factory reset twice now, and no luck.
All signs point to hardware issue? Is this something Verizon can replace in-store?
rskmacho said:
My Camera is bugged again...
that sox
Click to expand...
Click to collapse
Very sad..!!!
http://phandroid.com/2014/03/04/and...ogle-fix-arriving-in-a-future-android-update/
sent from my sm-9005.

Touch less Control Bug?

Is there a Touch less Control Bug?
Whenever I use it my phone turns off after displaying the result & i then have to hold down the power button for about 10 secs before the phone will reboot.
Anyone having similar problems?
I have updated to the latest TC version.
Ta
No One?
Nope, first time heard of this problem. Try clearing out the cache, uninstalling updates, and reinstalling it.
jhnl33 said:
Nope, first time heard of this problem. Try clearing out the cache, uninstalling updates, and reinstalling it.
Click to expand...
Click to collapse
Thanks.
That was the first thing I tried
@home said:
Thanks.
That was the first thing I tried
Click to expand...
Click to collapse
Was it doing this on previous versions of TC?
jhnl33 said:
Was it doing this on previous versions of TC?
Click to expand...
Click to collapse
not that i noticed but I uninstalled the updates & cleared out and it does it on previous version as well now
@home said:
not that i noticed but I uninstalled the updates & cleared out and it does it on previous version as well now
Click to expand...
Click to collapse
hm, perhaps its a problem with google now and not TC. What if you do the same with google now? uninstall updates, clear cache, reupdate.
jhnl33 said:
hm, perhaps its a problem with google now and not TC. What if you do the same with google now? uninstall updates, clear cache, reupdate.
Click to expand...
Click to collapse
It seems to be Google now. I uninstalled updates & launched Google search, after I get results if i press home button or screen of the phone shuts down.
Well I have reset the phone & installed my apps again & the same thing is happening.
Not sure which app could be causing the problem.
I'm slowly loosing interest in this phone. I really liked it but now it's becoming a pain in the ass.
@home said:
Well I have reset the phone & installed my apps again & the same thing is happening.
Not sure which app could be causing the problem.
I'm slowly loosing interest in this phone. I really liked it but now it's becoming a pain in the ass.
Click to expand...
Click to collapse
Well, it seems like you're the only one with this issue; thus it must be some sort of defect. Call up your service provider/moto to get a replacement.
Personally, I think no other phone (even the new htc one) comes close to the satisfaction I get using the Moto X. Best of luck with whatever you do with your phone!
Well I didn't solve this problem. It only occurs on the Moto x.
So I've resigned it to scrap heap.
Lesson learn't. No more Motorola for me.
@home said:
Well I didn't solve this problem. It only occurs on the Moto x.
So I've resigned it to scrap heap.
Lesson learn't. No more Motorola for me.
Click to expand...
Click to collapse
I fail to see how this is Motorola's fault. You probably had an app or setting interfering with Touchless Control.
Arak-Nafein said:
I fail to see how this is Motorola's fault. You probably had an app or setting interfering with Touchless Control.
Click to expand...
Click to collapse
I think it was more to do with Google search somehow. But it only happened on this device & even when I had nothing else installed.
@home said:
I think it was more to do with Google search somehow. But it only happened on this device & even when I had nothing else installed.
Click to expand...
Click to collapse
Well, I had a similar issue, except the phone would shut off after saying my password. (It will prompt you to say or type your password if you have one set). I forget what the problem was(I think it was something to do with a combination of immersive mode, windowed apps, and altered DPI settings) but even after uninstalling & wiping it still persisted. I ended up having to wipe the device & start over to get rid of it. So, there's that.

[Q] Missing Flashlight

My wife has an ATT nexus 6 stock rom and unrooted. I recently installed an over the air update. Ever since then the icon for the flash light app in the notifications area and the one to swap the cameras in the camera app have gone missing. A search of Google and these forums turned up nothing. Any ideas?
Try a simple reboot, this has happened to me before and rebooting usually fixes it.
Rebooted several times, wiped the cache partition, even performed a full factory reset. Issue still persists.
After the factory the camera app does not even show up in the app drawer. Any help / ideas would be greatly appreciated.
DarkRaven said:
Rebooted several times, wiped the cache partition, even performed a full factory reset. Issue still persists.
After the factory the camera app does not even show up in the app drawer. Any help / ideas would be greatly appreciated.
Click to expand...
Click to collapse
camera doest automatically come with the rom. the google cam needs to be reinstalled from the play store.
It shows that it is installed. but it does not show up in the app drawer.
DarkRaven said:
It shows that it is installed. but it does not show up in the app drawer.
Click to expand...
Click to collapse
oh, really? can you open it in the play store, then open from there?
simms22 said:
oh, really? can you open it in the play store, then open from there?
Click to expand...
Click to collapse
Only option in the play store was to uninstall. So I uninstalled and reinstalled it. Now the application show back up but I am back to the original problem. The camera is stuck on front facing and there is no way to switch it. Between that and the flashlight not working it acts like it is not recognizing the camera/led on the back of the phone.
DarkRaven said:
Only option in the play store was to uninstall. So I uninstalled and reinstalled it. Now the application show back up but I am back to the original problem. The camera is stuck on front facing and there is no way to switch it. Between that and the flashlight not working it acts like it is not recognizing the camera/led on the back of the phone.
Click to expand...
Click to collapse
possibly a hardware issue then, especially if you cant switch from front facing, and an issue with the flash. id try to get it rma'd.
The odd thing is it worked flawlessly until the OTA update.
DarkRaven said:
The odd thing is it worked flawlessly until the OTA update.
Click to expand...
Click to collapse
you can try flashing the factory img, not a factory reset. as a factory reset will keep whatever bugs are already around. a factory img flash might help you.

Back Facing camera not working?

Hi, my back facing camera does not work suddenly.
The only camera working is the front facing camera. there is no option to turn the camera around to use the back facing one. I have tried other apps but there are no options to do so.
Tiongz said:
Hi, my back facing camera does not work suddenly.
The only camera working is the front facing camera. there is no option to turn the camera around to use the back facing one. I have tried other apps but there are no options to do so.
Click to expand...
Click to collapse
warranty!!!
Tiongz said:
Hi, my back facing camera does not work suddenly.
The only camera working is the front facing camera. there is no option to turn the camera around to use the back facing one. I have tried other apps but there are no options to do so.
Click to expand...
Click to collapse
im having the same problem, sometimes it works but when I start up the camera, it comes up black, no picture for about ten seconds and then says "camera error - please restart camera :crying:
icebergon said:
im having the same problem, sometimes it works but when I start up the camera, it comes up black, no picture for about ten seconds and then says "camera error - please restart camera :crying:
Click to expand...
Click to collapse
Tiongz said:
Hi, my back facing camera does not work suddenly.
The only camera working is the front facing camera. there is no option to turn the camera around to use the back facing one. I have tried other apps but there are no options to do so.
Click to expand...
Click to collapse
try clearing cache/dalvik in recovery
download google camera from the app store, that's what i did. i think the factory camera app is buggy
How to get to recovery?
Problem with frontal camera
I have a similar problem with the frontal camera, it shows a black spot, I tried the Google Camera as well and it's the same thing, I unlock the bootloader and I'm not sure if my warranty will be validated.
Any suggestions?
I'm having the same problem, now about 3 days after rooting. Is this a coincidence, or did I mess something up? The only modifications I've made with root are the XPrivacy and Gravitybox Xposed modules. I haven't made any camera tweaks and made sure all the permissions are available in Xprivacy.
edit: Tried clearing the cache; didn't help. Went back and looked at Xprivacy's Usage Data, and found that even though I hadn't disabled any specific permissions for the moto camera, a top-level toggle was switched on. Turning this off fixed the issue.
I've had a similar issue where HDR on crashes Google camera and stock cam. Turning it off fixes it, but I'd like to use HDR.
Anyone else?
Sent from my XT1254 using Tapatalk
I am having the same problem - back camera suddenly stopped working, but the front still does. Tried uninstalling updates to the stock camera app, clearing cache (through recovery as well), installing other camera apps (Google Camera), and even booting into safe mode (3rd party apps disabled). No luck.
I'm not even rooted, nor have I tried. Anyone else have this problem/solve it/have other suggestions? Appreciated. Rather not send in for a full device replacement, if I can avoid it.
Same here
Hi I am having the same issue, the back facing camera stopped working two days ago. I'm not rooted either.
bluesatyr said:
I am having the same problem - back camera suddenly stopped working, but the front still does. Tried uninstalling updates to the stock camera app, clearing cache (through recovery as well), installing other camera apps (Google Camera), and even booting into safe mode (3rd party apps disabled). No luck.
I'm not even rooted, nor have I tried. Anyone else have this problem/solve it/have other suggestions? Appreciated. Rather not send in for a full device replacement, if I can avoid it.
Click to expand...
Click to collapse
Try factory re-set?
ChazzMatt said:
Try factory re-set?
Click to expand...
Click to collapse
It seems to have, in fact, solved itself (I think with one of the Camera app's updates, but it's hard to say for sure). It went back and forth for a while, but it has been stable for the past few weeks.
Shipeepihs said:
Hi I am having the same issue, the back facing camera stopped working two days ago. I'm not rooted either.
Click to expand...
Click to collapse
Same here. I contacted Motorola and they are replacing the phone under warranty. Their support rep ran through the standard cache clear/default app/etc steps and then issued an RMA. It's currently on its way to Texas. I wonder what kind of warranty the replacement phone will have.
robnhl said:
Same here. I contacted Motorola and they are replacing the phone under warranty. Their support rep ran through the standard cache clear/default app/etc steps and then issued an RMA. It's currently on its way to Texas. I wonder what kind of warranty the replacement phone will have.
Click to expand...
Click to collapse
So I performed a factory reset and it still didn't fix it. A day later it randomly worked for 2 hours, then went back to no working. Maybe there is a loose wire or connection in it? I'm going to try calling Motorola for a replacement. I'm assuming I just call their standard customer service number?
this really seems to be a problem. i managed to get mine back for a while on my first Turbo by FXz'ing, but eventually it crapped out again. Hopefully Lollipop will have a better camera app whenever it finally comes out.
Shipeepihs said:
So I performed a factory reset and it still didn't fix it. A day later it randomly worked for 2 hours, then went back to no working. Maybe there is a loose wire or connection in it? I'm going to try calling Motorola for a replacement. I'm assuming I just call their standard customer service number?
Click to expand...
Click to collapse
I'm sure you already took care of this but I always use their chat support. Very fast and works great from a mobile.
Camera is not working properly
im having the same problem, sometimes it works but when I start up the camera, it comes up black, no picture for about ten seconds and then says "camera error - please restart camera
Pllllzzz help me to solve that problem
What worked for me
Actually i am in kitkat and what i actually tried to do after rooting is i tried to fix the external write... . I tried to edit the permission.xml....then after editing my camera stopped working... if u too edited the permission. Xml then undo it.. . It will fix the error
Hi, my back facing camera does not work suddenly.
The only camera working is the front facing camera. there is no option to turn the camera around to use the back facing one. I have tried other apps but there are no options to do so.

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