Moto G 2nd Gen stuck in bootloop a couple days after rooted - Moto G 2014 LTE Q&A, Help & Troubleshooting

So i successfully rooted my Moto G 2nd Gen using KingRoot. Not too long after i had finished downloading Adblocker, a messaged popped up saying i had to "reboot" the phone and that's exactly what i ended up doing. That's when the phone wouldn't boot
.........later, after a bit of research i had found that my phone was stuck in a bootloop.
So i took it to Wind (the company i'm with) and without knowing that the phone was rooted, they told me that they could fix it only if i bring the receipt. I purchased this phone on August 14, 2015, the one year warranty still stands. But the receipt was long gone. No receipt, no warranty service.
I went back to the store where i bought the phone....but they can't seem to pull up the receipt. They said because it's been almost a year since i bought the phone.
Anyways, i am here for help. The phone is in a bootloop and not only that but USB Debugging is not on (i believe). I don't remember turning it on. But i want you guys to understand that I AM A NEWBIE.
I also tried to Factory reset it from Recovery but that didn't help. Btw, since i did a factory reset is the phone still rooted? Isn't KingRoot supposed to be deleted from the factory reset?
One more thing, the phone is a Moto G 2nd Gen, Model: XT1064 (if that helps). :good:
Please Help.
After this i don't thing i will ever root another phone again.

You can try to flash your system with adb

Is your bootloader locked or unlocked?
If unlocked, you could easily recover your phone. If locked, first you'll need to unlock the bootloader.

Did the OP ever find a solution? If bootloader still locked you need to go onto Motorola website, (haven't checked if it's still active since Lenovo bought Motorola???) But if it is still active go on that website after doing search engine search for "how to unlock Motorola bootloader?" Once youre on the right page just follow the instructions. Being a noob I will assume you don't have adb or adb fastboot installed on your computer, great tool to have if you want to make your life easier when it comes to all things rooted. It will also help you to get the unlock code which you will need to unlock the bootloader of your phone, like I said do the search first, then follow the instructions in the tut. It's very noob friendly, good luck! Remember too you may need all the drivers for your specific model depending on whether you're on win, osx or Linux.

Related

[Q] is there a way of rooting a moto g whith out a computer

Is there a way of rooting moto g whithout a computer
ajaynes99 said:
Is there a way of rooting moto g whithout a computer
Click to expand...
Click to collapse
No. You need fastboot to unlock the device an install a custom recovery. After that, almost everything can be done on the device
Well i tried to unlock the bott loader and it wouldent let me i tried to open the command prompt and it wouldent open
Please, precisely follow the instructions given at https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a. You should at least know how to download the required software and use the command prompt. Be aware that rooting your phone and performing root actions may damage your phone beyond your capabilities to repair it.
it wont let me open the commad promt
Well. I can think of two possibilities here. The first one is: you are sitting in front of a computer that has restricted access and probably doesn't belong to you. Or, (and don't get me wrong, we all started at some point) you lack the knowledge to perform these actions.
So, go ahead an make your computer obay you. Smash the OS till you have to reinstall it. Do it again. And again. Install Linux. Be annoyed. Install MS. Be more annoyed. Solve all the computer problems of your friends and family till you wish you never acquired these skills. Then, dear sir, you know how to root your phone yourself.
doppelhelix said:
Well. I can think of two possibilities here. The first one is: you are sitting in front of a computer that has restricted access and probably doesn't belong to you. Or, (and don't get me wrong, we all started at some point) you lack the knowledge to perform these actions.
So, go ahead an make your computer obay you. Smash the OS till you have to reinstall it. Do it again. And again. Install Linux. Be annoyed. Install MS. Be more annoyed. Solve all the computer problems of your friends and family till you wish you never acquired these skills. Then, dear sir, you know how to root your phone yourself.
Click to expand...
Click to collapse
This post made me chuckle - Thank You!
Because I know you guys hate posts saying thanks - OP could always try TowelRoot (disclaimer: no idea if its been patched for Moto G, don't really care, plus I wouldn't recommend root at all - for the time being at least - if the command prompt eludes you...)
All right finally got the command promt and ever thing and i went to tthe mottarola web page to see if my boot loader can be unlocked and it says ur device in not able to be unlocked what do i do
ajaynes99 said:
All right finally got the command promt and ever thing and i went to tthe mottarola web page to see if my boot loader can be unlocked and it says ur device in not able to be unlocked what do i do
Click to expand...
Click to collapse
Currently, and possibly in future too, there's no way of unlocking Moto devices without approval from Motorola.
P.s. Maybe a typo? The number is quite long. Try copy'n'paste.

Help! Phone stuck at boot screen, power button only restarts phone!!

UPDATE:
OK I'M BACK INTO RECOVERY.
Now can I erase the bootloader and everything and reload all of it without having the phone unlocked?
When I try and do "fastboot oem unlock" it comes back with an error and says "I Must have OEM Unlocked in Developer Options. That's great, but I can't get the phone to boot into android so what should I do at this point?
I don't want to try and erase everything and reload it just to find out i've seriously messed it up at this point, even though the silly thing doesn't load anyways.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
so I received a new Nexus 6 device from T-Mobile for my girlfriend.
In our area unfortunately Wi-Fi calling is a must, so she went ahead and did both of the OTA updates. After doing the second update the phone was stuck optimizing apps, and then the screen wouldn't work...
So I then hooked the phone up to the PC and through ADB did the following commands
fastboot erase userdata
fastboot erase cache
That was supposedly the commands I had found on the internet to go ahead and factory reset the phone.
Now the phone is stuck at the balls swirling and it won't stop. Try and hold the power button down and the phone just restarts itself, won't shut down so I can't even get back into the recovery.
I tried to first load up a factory image before doing something silly like that but when I tried to run the command "fasboot oem unlock" it says I need to enable developer options in Android... which I couldn't get to anyways...
Can someone please help with this issue. Her old phone got stolen and now she has this one which is completely messed up.
Thank you for anyone who can help me!
none
You have to hold power and down on the bottom button, or since you have adb, you can do "adb reboot recovery". Push volume down first then power. After that you can enable MTP and toss a rom on the phone. Do a complete wipe with the exception of the internal storage ( I did storage one time accidentally, yuk) flash a ROM and you should be good
I can't even turn off the device at this point.... It is just stuck at the balls spinning and won't go any further.
When trying to shut the phone off the power button just restarts the phone, doesn't shut it down. Not sure what is going on.....
jwleonhart said:
I can't even turn off the device at this point.... It is just stuck at the balls spinning and won't go any further.
When trying to shut the phone off the power button just restarts the phone, doesn't shut it down. Not sure what is going on.....
Click to expand...
Click to collapse
It should shut down if hold the power button long enough. Takes like 20 seconds or so.
OK I'M BACK INTO RECOVERY.
Now can I erase the bootloader and everything and reload all of it without having the phone unlocked?
When I try and do "fastboot oem unlock" it comes back with an error and says "I Must have OEM Unlocked in Developer Options. That's great, but I can't get the phone to boot into android so what should I do at this point?
I don't want to try and erase everything and reload it just to find out i've seriously messed it up at this point, even though the silly thing doesn't load anyways.
jwleonhart said:
OK I'M BACK INTO RECOVERY.
Now can I erase the bootloader and everything and reload all of it without having the phone unlocked?
When I try and do "fastboot oem unlock" it comes back with an error and says "I Must have OEM Unlocked in Developer Options. That's great, but I can't get the phone to boot into android so what should I do at this point?
I don't want to try and erase everything and reload it just to find out i've seriously messed it up at this point, even though the silly thing doesn't load anyways.
Click to expand...
Click to collapse
As far as I know with stock recovery about all you can do is try to format cache and try to factory reset again. Otherwise will have to take back to T-Mobile and RMA. Make them update it. Lot of OTA updates have been failing.
I'm just curious to know if there is someway. Maybe I can force TWRP recovery or something like that on the phone by at least getting in the bootloader... There is a fix for bricking if it is like that.
Why the bootloader just doesn't come unlocked I will not understand. It would prevent motorola from having a heap of useless devices, as i'm sure probably even motorola themselves cannot fix the device.
Seems like a whole pile of sh*t if you ask me.
Anyone have any ideas? Worst part is T-Mobile won't ship a phone over the weekend either, so thats just 3 more days without a phone which is just wonderful.
jwleonhart said:
I'm just curious to know if there is someway. Maybe I can force TWRP recovery or something like that on the phone by at least getting in the bootloader... There is a fix for bricking if it is like that.
Why the bootloader just doesn't come unlocked I will not understand. It would prevent motorola from having a heap of useless devices, as i'm sure probably even motorola themselves cannot fix the device.
Seems like a whole pile of sh*t if you ask me.
Anyone have any ideas? Worst part is T-Mobile won't ship a phone over the weekend either, so thats just 3 more days without a phone which is just wonderful.
Click to expand...
Click to collapse
There is no way to flash a recovery without the bootloader unlocked. On these devices it is best to unlock bootloader first thing before trying to update so have some control if things go bad. Moto has the ability to reflash them like J-Tag. TMobile store may replace it.
Messed up part about T-Mobile is the fact this was an exchange for a stolen phone. They actually waived the insurance fee of $175 and the tax on the phone... which was extremely nice of them since I still owed about $350 on the LG G3 my girlfriend had.
So since the exchange was done over the phone or I should say since the new handset would bought over the phone the store won't replace it... it's weird they operate that way because the store should be able to replace anything that is sold via phone or internet and vice versa.
jwleonhart said:
Messed up part about T-Mobile is the fact this was an exchange for a stolen phone. They actually waived the insurance fee of $175 and the tax on the phone... which was extremely nice of them since I still owed about $350 on the LG G3 my girlfriend had.
So since the exchange was done over the phone or I should say since the new handset would bought over the phone the store won't replace it... it's weird they operate that way because the store should be able to replace anything that is sold via phone or internet and vice versa.
Click to expand...
Click to collapse
Yea. It a bad situation. We have seen a lot of them choke on the OTA flash. Best to unlock upfront and fastboot the updated factory image. You are always safe once it is unlocked.
Still begs the question as to why they don't just unlock the bootloader from the factory to avoid all this crap. I mean imagine how much money and time they would save if they just did it? I completely forgot about unlocking the bootloader even because I figured hey just OTA it and be done.... remember it's my girlfriend so I wasn't going to put some ROM on there that might have something broken or whatever... can't believe this **** though.
jwleonhart said:
Still begs the question as to why they don't just unlock the bootloader from the factory to avoid all this crap. I mean imagine how much money and time they would save if they just did it? I completely forgot about unlocking the bootloader even because I figured hey just OTA it and be done.... remember it's my girlfriend so I wasn't going to put some ROM on there that might have something broken or whatever... can't believe this **** though.
Click to expand...
Click to collapse
I understand. They look at unlocked bootloader as a security problem. It even tells you it disabled security when you flip the unlock switch. From the many OTAs we have seen brick it is best to just unlock even if running stock. Once it is up and running can always relock. Do not relock if have custom recovery or kernel tho. It will more than likely bootloop. I tried it for grins but made sure the unlock option was enabled and was able to unlock and reflash. Many have flashed new software and relocked before first boot to find out it bootloops and can't unlock again. Best to have TWRP so that if is locked have a adb/MTP option. We pretty much discourage OTA. I haven't tried but have seen a post that says must be locked to OTA. If that is the case you always have the chance of a bad OTA flash and end up same place you are now. With TWRP there are also OTA files that have been converted to flashable zip and can be flashed in recovery.

Nexus 6 Motorola Help Needed

Hi - apologies first of all if this is covered elsewhere in the forums.
I purchased a brand new Nexus 6 directly from Motorola this week as they had slashed the price down to just £309 for the 64gb. It arrived Monday. I turned it on, signed into my network etc. it starting updating apps. Then it said that Android 5.1.1. was available so I downloaded it and proceeded to install. About halfway through the installation it crashed. My phone is now stuck on continually booting up and saying 'optimising xxx apps'. After a bit of research, I found that this was a common problem as 5.1.1. was trying to update and some apps were incompatible. So I read many forums and booted into Recovery mode, wiped the cache, wiped data and did a factory reset, but it still won't work.
I called Motorola who told me that they have had many of their Nexus 6s do this and all they could do was to refund me the phone as they now are out of stock.
Further research led me to read about 'flashing' the phone so I downloaded Wugfresh but I cannot get into the phone to enable me to debug. After many hours today I have come to the conclusion that I am never going to be able to use my new phone which I am gutted about.
My question is, is there anyway to flash the phone without enabling debugging because I cannot get into the main menu because all if does is just keep optimizing apps?
Many thanks for reading and any assistance would be greatly appreciated.
bacon_roll said:
Hi - apologies first of all if this is covered elsewhere in the forums.
I purchased a brand new Nexus 6 directly from Motorola this week as they had slashed the price down to just £309 for the 64gb. It arrived Monday. I turned it on, signed into my network etc. it starting updating apps. Then it said that Android 5.1.1. was available so I downloaded it and proceeded to install. About halfway through the installation it crashed. My phone is now stuck on continually booting up and saying 'optimising xxx apps'. After a bit of research, I found that this was a common problem as 5.1.1. was trying to update and some apps were incompatible. So I read many forums and booted into Recovery mode, wiped the cache, wiped data and did a factory reset, but it still won't work.
I called Motorola who told me that they have had many of their Nexus 6s do this and all they could do was to refund me the phone as they now are out of stock.
Further research led me to read about 'flashing' the phone so I downloaded Wugfresh but I cannot get into the phone to enable me to debug. After many hours today I have come to the conclusion that I am never going to be able to use my new phone which I am gutted about.
My question is, is there anyway to flash the phone without enabling debugging because I cannot get into the main menu because all if does is just keep optimizing apps?
Many thanks for reading and any assistance would be greatly appreciated.
Click to expand...
Click to collapse
You could try and flash a flash a factory image via fastboot...
draa2711 said:
You could try and flash a flash a factory image via fastboot...
Click to expand...
Click to collapse
No, he can't try, he has his bootloader locked.
OP, this thread is a classic case of why the first thing anyone should do with this device, even if not planning to root or otherwise modify it, is to enable developer options in settings and enable both USB Debugging and OEM Unlocking. Without both enabled there's no way to resolve your problem, and unfortunately you'll need to contact Motorola and arrange a return, since they are out of stock.
Once you get your money back, look on Swappa for a used device. You may be able to get a device that way at a lower price than what Motorola offers.
Strephon Alkhalikoi said:
OP, this thread is a classic case of why the first thing anyone should do with this device, even if not planning to root or otherwise modify it, is to enable developer options in settings and enable both USB Debugging and OEM Unlocking. Without both enabled there's no way to resolve your problem, and unfortunately you'll need to contact Motorola and arrange a return, since they are out of stock.
Once you get your money back, look on Swappa for a used device. You may be able to get a device that way at a lower price than what Motorola offers.
Click to expand...
Click to collapse
Thanks for your advice, but I had no idea, probably like so many others who aren't as clued up on Android that USB Debugging even existed. I just bought a phone that I wanted that now is no good to me having never been able to use it because of a bug in 5.1.1. I am returning to Motorola for refund.
Without wanting to raise false hopes, there is a thread in this forum where the OP says he recovered his device even though the bootloader was locked (he was certain of it, he said...), other people replying that this was impossible, and yet they eventually seemed to accept that it might be. My bootloader has been unlocked since day one, and I don't remember if there was an "Allow OEM unlock" option in Settings - the same thread had discussion about Marshmallow not having it. I suppose this N6 is still on Lollipop, so maybe a red herring...
I'll see if I can find the thread for reference, but in the meantime does anyone recognise the thread I mean?
bacon_roll, since I'm vegetarian I shouldn't be helping you but have you tried Wugfresh's option of "Phone is bricked/bootlooping"? I think all it does is to reboot the device into bootloader anyway, but I think this might be worth a go if you haven't already tried it. You did mention that you've booted into recovery, but you don't mention bootloader mode.
draa2711 said:
You could try and flash a flash a factory image via fastboot...
Click to expand...
Click to collapse
Thanks. As per my post, I can't because the phone is locked.
dahawthorne said:
My bootloader has been unlocked since day one, and I don't remember if there was an "Allow OEM unlock" option in Settings - the same thread had discussion about Marshmallow not having it. I suppose this N6 is still on Lollipop, so maybe a red herring...
Click to expand...
Click to collapse
You could check in the About Phone menu to see what version you're on.
Both Android 5.x and Android 6.x have an OEM Unlocking toggle in Development Options. I know because I followed my own advice given above in my previous post in order to flash the latest Android 6.0.1 ROM to the device, and then checked Developer Options afterward.
dahawthorne said:
Without wanting to raise false hopes, there is a thread in this forum where the OP says he recovered his device even though the bootloader was locked (he was certain of it, he said...), other people replying that this was impossible, and yet they eventually seemed to accept that it might be. My bootloader has been unlocked since day one, and I don't remember if there was an "Allow OEM unlock" option in Settings - the same thread had discussion about Marshmallow not having it. I suppose this N6 is still on Lollipop, so maybe a red herring...
I'll see if I can find the thread for reference, but in the meantime does anyone recognise the thread I mean?
bacon_roll, since I'm vegetarian I shouldn't be helping you but have you tried Wugfresh's option of "Phone is bricked/bootlooping"? I think all it does is to reboot the device into bootloader anyway, but I think this might be worth a go if you haven't already tried it. You did mention that you've booted into recovery, but you don't mention bootloader mode.
Click to expand...
Click to collapse
Hi - please get my hopes up, I really want to keep this phone if I can
Without sounding like a complete nerd, what is the difference between recovery and bootloader mode?
When I scroll through the options with both arrows pressed and power button, I have START, RESTART BOOTLOADER, RECOVERY MODE, POWER OFF, FACTORY, BARCODES, BP TOOLS, QCOM & BOOTLOADER LOGS
I have done factory wipe/cache/restart bootloader etc.
How do I boot into bootloader mode please.
Thank you.
Overly simplistic reply here, but it should be enough to answer the question.
The bootloader prepares the system for booting. Once it's done its work it hands off control of the system to Android's kernel. Recovery is a mini operating system used to initiate low level functions such as wiping the on-board storage. The screen you describe I believe is the bootloader interface, hence why you have a "Restart Bootloader" option instead of "Start Bootloader".
You can probably save some serious money by returning and buying off swappa really. I just broke my N6 and couldn't find one in stock but, used swappa to find one around $260 that was only used for 2 weeks.
If you already have Wugfresh's Nexus Root Toolkit installed, use the "Install & test drivers" button to make sure that you have all your drivers installed properly. If all is ok, although I know this won't be popular advice, then start with the "My device is soft-bricked", then try the "Unlock" button and then "Flash stock" button. If the phone is already a paperweight then I don't believe it can possibly do any more harm, and you might even hit it lucky...
If none of this works, grab Motorola's refund offer with both hands...
Strephon Alkhalikoi said:
Overly simplistic reply here, but it should be enough to answer the question.
The bootloader prepares the system for booting. Once it's done its work it hands off control of the system to Android's kernel. Recovery is a mini operating system used to initiate low level functions such as wiping the on-board storage. The screen you describe I believe is the bootloader interface, hence why you have a "Restart Bootloader" option instead of "Start Bootloader".
Click to expand...
Click to collapse
Ok thank you.
I downloaded and installed Wugfresh, followed all the instructions. It won't work once it goes to flash because it can't see my phone connected. My PC recognises it as Nexus 6 but on the 'bootloader' screen at the bottom, it says Connect USB Data Cable, even though the phone says Battery OK (Charging). I tried to install latest USB drivers but apparently the latest are installed.
I am giving up now as I don't believe I can try anything else. Just strange that Wugfresh won't see the phone, yet my PC does.
Thanks.
Oh well...
You did try the Wugfresh "Test drivers"? It has a really helpful walkthrough on deleting and installing drivers. I'd give it a go before you give up.
dahawthorne said:
Oh well...
You did try the Wugfresh "Test drivers"? It has a really helpful walkthrough on deleting and installing drivers. I'd give it a go before you give up.
Click to expand...
Click to collapse
Ok I don't often use this phrase because I think it's very over rated but O M G - IT WORKED!!
I followed the driver guide in Wugfresh as you suggested, downloaded the CORRECT drivers, flashed it, unlocked bootloader, enabled usb debugging (just in case ) and then restored it then finally relocked the bootloader. It worked flawlessly and after setting up it is now 6.0.1 with the 1 Jan 2016 security patch applied - OTA.
I can't think you enough for your suggestion and advice, I really appreciate it and glad that I persevered with it.
Have a great weekend.
Thanks.
Bacon_Roll (vegetarian version)
That is absolutely fantastic news. I'm almost as pleased as you are. Remote assistance across the ether - you can't beat it with a big stick...
But as your attorney I advise you to go back into bootloader, check the connection (fastboot devices) and unlock again (fastboot oem unlock). This will wipe your device, but I reckon in the last 25 minutes you won't have been able to install much.
There are so many threads on this forum where people have been told "You're stuffed" because they have a problem and have a locked bootloader. Just this afternoon in another thread I read, literally in capital letters "DON'T RELOCK YOUR BOOTLOADER" for this very reason - without it you don't have recourse to the recovery tools you may one day need.
(P.S. Another person whose thread I followed also managed to get a result with NRT after all else had failed. I suggested to him that he might like to thank the developer, Doug Cohen/Wugfresh, more tangibly by donating a few dollars, which you can do through Paypal on his website. After all, he just saved your £300 phone... ).
@dahawthorne: I'll have to look into Wugfresh's utility. Not that I need it for anything, but it would be good to have in the unlikely event something goes wrong over here. Meanwhile, bacon_roll should take your advice to heart, because it will save him a lot of trouble in the future.
dahawthorne said:
That is absolutely fantastic news. I'm almost as pleased as you are. Remote assistance across the ether - you can't beat it with a big stick...
But as your attorney I advise you to go back into bootloader, check the connection (fastboot devices) and unlock again (fastboot oem unlock). This will wipe your device, but I reckon in the last 25 minutes you won't have been able to install much.
There are so many threads on this forum where people have been told "You're stuffed" because they have a problem and have a locked bootloader. Just this afternoon in another thread I read, literally in capital letters "DON'T RELOCK YOUR BOOTLOADER" for this very reason - without it you don't have recourse to the recovery tools you may one day need.
(P.S. Another person whose thread I followed also managed to get a result with NRT after all else had failed. I suggested to him that he might like to thank the developer, Doug Cohen/Wugfresh, more tangibly by donating a few dollars, which you can do through Paypal on his website. After all, he just saved your £300 phone... ).
Click to expand...
Click to collapse
Understood! I will take your advice on both counts but I was going to donate anyway as it really is a fantastic tool.
Thanks again
Strephon Alkhalikoi said:
@dahawthorne: I'll have to look into Wugfresh's utility. Not that I need it for anything, but it would be good to have in the unlikely event something goes wrong over here. Meanwhile, bacon_roll should take your advice to heart, because it will save him a lot of trouble in the future.
Click to expand...
Click to collapse
Thanks for your help over the thread Strephon - much appreciated.
Strephon Alkhalikoi said:
@dahawthorne: I'll have to look into Wugfresh's utility. Not that I need it for anything, but it would be good to have in the unlikely event something goes wrong over here. Meanwhile, bacon_roll should take your advice to heart, because it will save him a lot of trouble in the future.
Click to expand...
Click to collapse
FFS, it's not a magic wand, people! It can't do anything that fastboot and adb can't. Don't start a religion here instead teaching people to do stuff with their phones, Christ!
Some people were lucky enogh that their phones came with 5.0, and some early 5.0s didn't check yet for the Enable OEM Unlocking switch. You could have typed fastboot OEM unlock and achieved the same.

Moto G 2nd Gen stuck in bootloop a couple days after rooted

So i successfully rooted my Moto G 2nd Gen using KingRoot. Not too long after i had finished downloading Adblocker, a messaged popped up saying i had to "reboot" the phone and that's exactly what i ended up doing. That's when the phone wouldn't boot
.........later, after a bit of research i had found that my phone was stuck in a bootloop.
So i took it to Wind (the company i'm with) and without knowing that the phone was rooted, they told me that they could fix it only if i bring the receipt. I purchased this phone on August 14, 2015, the one year warranty still stands. But the receipt was long gone. No receipt, no warranty service.
I went back to the store where i bought the phone....but they can't seem to pull up the receipt. They said because it's been almost a year since i bought the phone.
Anyways, i am here for help. The phone is in a bootloop and not only that but USB Debugging is not on (i believe). I don't remember turning it on. But i want you guys to understand that I AM A NEWBIE.
I also tried to Factory reset it from Recovery but that didn't help. Btw, since i did a factory reset is the phone still rooted? Isn't KingRoot supposed to be deleted from the factory reset?
One more thing, the phone is a Moto G 2nd Gen, Model: XT1064 (if that helps).
Please Help.
After this i don't thing i will ever root another phone again.
Last edited by capnsmoker99; 7th July 2016 at 09:50 PM.

Need help

Hey guys n girls,
I'm going to root my phone. First off the why? I recently discovered PlayStation remote play and use it on my computer. I was excited to use it on my phone but then found out only Sony phones work I guess... So I read somewhere don't remember, that if I root my phone, I can add Sony files to rooted phone to allow it to use PlayStation remote.
1st phone is moto x 2nd
2nd phone zte maven 2
First phone I use for an actually phone 2nd one is brand new never used.
So I heard I need to use adb and something else I believe. Can someone help me? Once again main reason PlayStation remote play
mike543210 said:
Hey guys n girls,
I'm going to root my phone. First off the why? I recently discovered PlayStation remote play and use it on my computer. I was excited to use it on my phone but then found out only Sony phones work I guess... So I read somewhere don't remember, that if I root my phone, I can add Sony files to rooted phone to allow it to use PlayStation remote.
1st phone is moto x 2nd
2nd phone zte maven 2
First phone I use for an actually phone 2nd one is brand new never used.
So I heard I need to use adb and something else I believe. Can someone help me? Once again main reason PlayStation remote play
Click to expand...
Click to collapse
First you must unlock bootloader from official motorola site.
Google unlock moto x 2014 and do it.
Second you must download adb and fastboot to your pc.
Third with adb flash twrp.
And last flash supersu with tuttorial from xda .
Keep walking.
Thanks. Any chance you can attach links for downloads for PC and also files. If u can add tutorials I can follow those too. I have rooted couple times before but if I do the moto that's my actual phone and I don't want to mess it up. Will it mess with my plan or screw me over in any way? I've only done phones I don't use.
Thanks again for any help
So Ive been reading and need a little help.
1. I have moto x2014 (is it pure edition?)supposedly. (It's at&t white front wooden back 8gb. Believe 5.1.1) I need to know so I can do the first step.
2.downloads to adb and fastboot for PC? I was hoping someone had a link so I know I don't download anything bad.
*Edit* I used this
https://forum.xda-developers.com/showthread.php?p=48915118
3. How to flash? And need the zip packs/files for twrp and SuperSU? (Which I put on root of SD card?)
*Edit*
Also by doing this will my phone operate the same?(no extra step to put kernal/os on?) I just want to know how to root and add Sony software to use the app. Thanks again for anyone's knowledge
*Edit*
I'm having a tough time navigating the forum, thank for the help people
mike543210 said:
So Ive been reading and need a little help.
1. I have moto x2014 (is it pure edition?)supposedly. (It's at&t white front wooden back 8gb. Believe 5.1.1) I need to know so I can do the first step.
2.downloads to adb and fastboot for PC? I was hoping someone had a link so I know I don't download anything bad.
*Edit* I used this
https://forum.xda-developers.com/showthread.php?p=48915118
3. How to flash? And need the zip packs/files for twrp and SuperSU? (Which I put on root of SD card?)
*Edit*
Also by doing this will my phone operate the same?(no extra step to put kernal/os on?) I just want to know how to root and add Sony software to use the app. Thanks again for anyone's knowledge
*Edit*
I'm having a tough time navigating the forum, thank for the help people
Click to expand...
Click to collapse
Here is my help....
Twrp
https://dl.twrp.me/victara/twrp-3.1.1-0-victara.img.html
Moto drivers
https://mobilesupport.lenovo.com/us/en/solution/MS88481
Unloack bootloader
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a
Minimal fastboot an adb
https://androidfilehost.com/?fid=745425885120698566
Here toutorial for the root.
https://forum.xda-developers.com/moto-x-2014/development/root-root-moto-x-2014-android-t3249105
Thank you I will read and try. And as far as if I root the zte maven 2 I would just get the drivers for zte and switch the product name in command lines correct?
First off thanks for your help and anybody else who may contribute.
ive been trying to listen and follow lol. anything with (...) is stuff
i added
First you must unlock bootloader from official motorola site.
Google unlock moto x 2014 and do it.
(the link you added brought my to a page i click next and tryed to sign up
it said i had an account so i signed in with the email on my phone an then it
brought me to a page that wasnt available. So do you have another link or is
there something im missing. im having trouble unlocking it)
Second you must download adb and fastboot to your pc.
(i downloaded
*minimal_adb_fastboot_v1.4.2_setup application
*motoroladevicemanager_2.5.4 application)
Third with adb flash twrp.
(few things.
*adb is just command prompt right?
*flash? i know means install sorta of. do you have command line?
*the link had three things to click on
1.this was on white screen
58337e4962e12d37f740a417601db4e3 twrp-3.1.1-0-victara.img
2. twrp-3.1.1-0-victara disc /image file
3. twrp-3.1.1-0-victara.img.asc /asc file)
And last flash supersu with tuttorial from xda .
(once again, flash? im assuming i just need command line like,
adb install supersu.apk.
*also files i downloaded were
1. update-supersu-v2.76-20160630161323 /compressed zip
2. root-boot-6.0-xt1097-mpes24.49-18-7 /compressed zip)
***So is there any files im missing to root?
How do i unlock my bootloader or whatever it is? (link didnt work for me)
What is flash?(i think install)
it says my device does not qualify to unlock bootloader. so yea I don't want to give up but that killed my hopes. I can get into fasboot flash mode and have boot mode selection menu and it says device is still locked. I got the link to work and used fastboot oem get_unlock_data used their program to have same layout for unlock code and it says your device does not qualify for bootloader unlocking. if anyone can help thanks
mike543210 said:
it says my device does not qualify to unlock bootloader. so yea I don't want to give up but that killed my hopes. I can get into fasboot flash mode and have boot mode selection menu and it says device is still locked. I got the link to work and used fastboot oem get_unlock_data used their program to have same layout for unlock code and it says your device does not qualify for bootloader unlocking. if anyone can help thanks
Click to expand...
Click to collapse
Some variants of the Moto X 2014 cannot be unlocked. Put the phone in Bootloader Mode and:
fastboot getvar all
Copy and save all the info into a Notepad file, then go to the Moto/Lenovo Forums here:
https://forums.lenovo.com/t5/MOTORO...ock-Problems/m-p/3222809/highlight/true#M2654
mike543210 said:
it says my device does not qualify to unlock bootloader. so yea I don't want to give up but that killed my hopes. I can get into fasboot flash mode and have boot mode selection menu and it says device is still locked. I got the link to work and used fastboot oem get_unlock_data used their program to have same layout for unlock code and it says your device does not qualify for bootloader unlocking. if anyone can help thanks
Click to expand...
Click to collapse
What model do you have my friend?
Fot the tutorial ...
First unlock bootloader and install twrp.
All other you can flash them from the twrp recovery and i mean supersu and many more.
From adb can flash stock rom clean.
hey gus I did that command and made a save file in notepad. so just post it?
and pap I believe xt1097
according to ur link gus my phone is not unlockable becaue my cid was 0x001. so yea I guess im giving up thanks guys for your time. im really bummed because I modded and rooted things in the pass and this by far has been the hardest. I figured I could do it manually or a custom firmware would help. if I install twrp somehow as a recovery is there a way to root of that? I just don't get y I cant unlock bootloader. I understand that I cant, but don't get how there isn't a way around it. once again thanks people. this is a bummer...........................
is there any way to get unique_key for the command line?
fastboot oem unlock UNIQUE_KEY
im so annoyed right now that i cant unlock this phone. its ridiculous that i cant unlock it, like seriously please help from anyone. i dont know y i cand get the unique key to unlock my phone. can i call motorola to ask for it? or at&t? i just dont get y i cant unlock it with any method. i know there is someone out there who can help, please spare me some time and help me i beg of u.
u think this will work?
https://forum.xda-developers.com/moto-x-2014/general/root-bootloader-unlock-att-xt1097-5-1-t3309889
or is there a way to make my bootloader unsigned?
if i unlock my phone from at&t would that help?

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