need help getting my brothers phone working again - AT&T Samsung Galaxy S 5

Hi I'm needing help bypassing the activation lock on my brothers phone he bought it off eBay and when he got it he reformatted it (activation lock was not on in settings) but when he tried to go through the set up it asked for him to log in to the Samsung account (witch there wasn't one logged in when he formated it) now he's locked out of his phone and I can't work out any way of getting around it my self I have checked the imei number and the phone hasn't been reported as stolen
He has contacted both the eBay seller and Samsung but neither have been of any help it was running android 5.1.1

Make a Samsung account and log into it when the phone prompts for it.
Sent from my SAMSUNG-SM-G900A using XDA-Developers mobile app

johnnynmonic said:
Make a Samsung account and log into it when the phone prompts for it.
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Thank you but I have tried that with both mine and his Samsung accounts and both say processing error and will not proceed

Related

My Note just got stolen, help login out of everything.

I just got my Note stolen a few hours ago, I am so pissed right now, but hey what can I do... I live in Nicaragua, so no warranty and no police claim will get it back for me...
Tomorrow I will call my carrier and see if I can block my phone through IMEI number so the son of a **** that stole it cannot use it...
I never kept my gps enabled unless I was using it so no tracking software will be able to track my phone, I already blocked my number with my carrier so I guess there is not much I can do to track it, but I would like to sign out of everything on my phone, and I was just wondering if I changed passwords on every service installed on my phone would the theif still be able to login if I had checked the "remember me" or "stayed logged in" options?
Thanks,
Chaosin1983 said:
I just got my Note stolen a few hours ago, I am so pissed right now, but hey what can I do... I live in Nicaragua, so no warranty and no police claim will get it back for me...
Tomorrow I will call my carrier and see if I can block my phone through IMEI number so the son of a **** that stole it cannot use it...
I never kept my gps enabled unless I was using it so no tracking software will be able to track my phone, I already blocked my number with my carrier so I guess there is not much I can do to track it, but I would like to sign out of everything on my phone, and I was just wondering if I changed passwords on every service installed on my phone would the theif still be able to login if I had checked the "remember me" or "stayed logged in" options?
Thanks,
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Try to install plan b from the market. You can install it remotely from Google play using a web browser and should be able to get the GPS coordinates of your phone providing the thief has not removed your Google account. Do it asap to increase your chances.
+1 Good idea, However The phone will need to have internet access to receive the remote download.
Dont suppose you had Lookout installed ?? On my device it is un-installable, and i can remotely turn GPS on / off, Track the phone, Wipe everything, Lock the device, and even make the phone scream !! (useful for when you are tracking and a close enough to hear it)
I hope you get it back !!
Changing the password won't let the thief use any of the services you have logged into. The app should request him for the new password. Do it ASAP!
I feel for you man! Had my iPod touch, Optimus 2X and Galaxy SII stolen!
Sent from my GT-N7000 using XDA
first of all sorry you, that's one of the worst things that can happen to a phone.
if you think the theft is using your phone only with a different simcard you have the following options:
- try planb (as already mentioned above) to locate your phone.
- if you have a google account on the phone, try android lost that will gain you the full control over the phone including locating it, taking photos of the cameras and wiping the complete data of the device out. its a really great tool .
- if you have a Samsung account on your phone, try the samsung dive website with this you can also do things like locating or wiping data view call logs and so on.
if all the above fail you should change the passwords of all your accounts used on the phone, especially the email accounts. also try to contact your provider, really few of them provide a location service based on the imei number of the device. and also some of them offer the service to put the device's imei number to a ban list so the phone is useless at all because it cant login in to the gsm network.
*EDIT*: go to the police and let them give you a document that the phone is stolen, and the imei and serial numbers. give this document to samsung and they will put the device to a blacklist, so the device wont get service/support/repair anymore.
i hope some of this become useful to you
Best thing would be to:
1- Track it (with the app said above) or with Samsung Dive!
2- Find the perp
3- Beat him with a cow bone
4- Retrieve the phone
5- Send it to me for inspection
Hi guys, thanks for your help, I installed Plan B a few hours after the OP, but still no email...I would gladly beat the crap out of the theif, but I fear I won't see my note again, I have already ordered another one, this time I will install every tracking anti theft app available...
Anyhow, after this, I installed Lookout on my Girlfriends Note, and tried out the tracking, the tracking is not that accurate, it positions the phone within a 2 Km radius...any other app that would be more accurate?
Thanks,
Im using avast and i have to say its working well, it has a ton of features, you can make mobile data persistent with a single text making tracking that bit more accurate
combine it with the screaming feature of lookout and you should be able to hear it if you are close enough.
Try samsung dive
http://www.samsungdive.com
Lol samsung dive will dissapear when factory reset
Sent from my GT-N7000 using Tapatalk 2
Little late for the original poster but Cerberus is a nice app too. I got in on a free promotion. I have it activated and don't even think about till I get an email saying that I changed my sim. You can remotely hide the app, wipe phone/sdcard have a login screen pop up appear, record video and or audio and map in real time.
Even though I think tracking your kids is creepy, I can see how some parents would love to install it on their kid's phone.
Thanks again for all the info, I will try all these once my new phone gets here.
I have a question though, all of these tracking apps need data connection on the cel phone's side...correct? What if the theif turns off data connection? Is there one that works with only GPS?
Well in avast, you can remotely activate data network even if the thief switches it off, It also has stealth mode where it hides all traces of being installed.
If you are rooted it can even withstand a factory reset.
Chaosin1983 said:
Thanks again for all the info, I will try all these once my new phone gets here.
I have a question though, all of these tracking apps need data connection on the cel phone's side...correct? What if the theif turns off data connection? Is there one that works with only GPS?
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GPS also needs data connectivity.
ravi_buz said:
GPS also needs data connectivity.
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I've used GPS trakcing with data off before ...it will track you even if the map does not render...afterwards when you get connectivity the map will be displayed along with your tracking info.
GPS don't requires data connection thogh, tracking won't work without data connection.
GPS fix the position without data connection, but for tracking you need to pass that information to server, which needs data connection.
can i unblock a samsung galaxy note ?
hey everyone !
so i got scammed in ebay and i got a samsung galaxy note n7000. the guy said it worked perfectly and stuff...buuut no !! when i got the phone it wont read any sim card so i just figured it was from the sim card reader. when i took it to my retailer they told me the phone was stolen/lost and the original owner kinda blocked it so no one can use it. i have access to the phone and everything except that it wont read my sim card. i contacted the guy i got from on ebay and filed a claim and everything but i know these things can take FOREVER before i can get my money back. the guy i got it from told me he bought on ebay too in november 2012. i dont wanna sell the phone again on ebay and scam more people i tried looking for the original owner so we can figure out a deal but i couldnt.
is there anyway i can fix this phone ?!! or can i contact the samsung store maybe and they can find the original owner ?!! please help...anyone ?!!!
Strange. Post could be chameleon or possibly victim of stolen phone.
Sent from my GT-N7000 using xda premium
salmavic said:
hey everyone !
so i got scammed in ebay and i got a samsung galaxy note n7000. the guy said it worked perfectly and stuff...buuut no !! when i got the phone it wont read any sim card so i just figured it was from the sim card reader. when i took it to my retailer they told me the phone was stolen/lost and the original owner kinda blocked it so no one can use it. i have access to the phone and everything except that it wont read my sim card. i contacted the guy i got from on ebay and filed a claim and everything but i know these things can take FOREVER before i can get my money back. the guy i got it from told me he bought on ebay too in november 2012. i dont wanna sell the phone again on ebay and scam more people i tried looking for the original owner so we can figure out a deal but i couldnt.
is there anyway i can fix this phone ?!! or can i contact the samsung store maybe and they can find the original owner ?!! please help...anyone ?!!!
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maybe, but how do I know you didnt steal it yourself/know you bought a stolen phone?
Salmavic please return that phone to chaosin! Lol jk
_______________
Via GT-n7OOO using xda app-lite

Locked out of phone

**I HAVE PROOF OF LEGAL OWNERSHIP** My girlfriend bought her 16 year old son a Note5 on the T-Mobile network. Apparently he had dirty fingers when attempting to unlock his phone so he was locked out. I performed a hard reset to start over. The big problem is he doesnt remember ANY passwords, security questions, ect. to access his google account. Is there anything that can be done besides using the phone as a nice paperweight?
Open your Google account from pc go to settings then you'll see paired devices then remove the devices from list
It's happened to me with my s6.
numba1stunna201 said:
**I HAVE PROOF OF LEGAL OWNERSHIP** My girlfriend bought her 16 year old son a Note5 on the T-Mobile network. Apparently he had dirty fingers when attempting to unlock his phone so he was locked out. I performed a hard reset to start over. The big problem is he doesnt remember ANY passwords, security questions, ect. to access his google account. Is there anything that can be done besides using the phone as a nice paperweight?
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Have you solved the issue?
Muthumbi said:
Have you solved the issue?
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Unfortunately I havent resolved the issue yet, any suggestions?
I would continue trying to guess the password. This happened to me but I remembered my Google account so it wasn't too bad. Did he setup a recovery email for that Gmail account?
You can send the device away to a JTAG flashing service, to reinstall the OS.
If you want you can root the phone then wipe the data and it will be like a new phone
Sent from my SM-N920C using XDA-Developers mobile app

Nexus on account lock

Is there any way to flash a new firmware to this phone without unlocking it with the account? I can't unlock bootloader without accessing the settings...
Get the person you got the phone from to remove the device from their account using their security panel at security.google.com
That's the problem-I bought this phone from a pal who doesn't remember his password and that's the reason why he sold it. I bought it because it's IP isn't registered as stolen and he's got all the accessories and original box so I don't think it's stolen, but I didn't know google introduced that kind of security in this phone :/ thought I'll just flash a new rom and problem will be gone.
If he can't remember his Google PW or properly use the recovery to get it/a new one then that's......I dunno.
Sent from my Nexus 6 using Tapatalk
Nechoya said:
That's the problem-I bought this phone from a pal who doesn't remember his password and that's the reason why he sold it. I bought it because it's IP isn't registered as stolen and he's got all the accessories and original box so I don't think it's stolen, but I didn't know google introduced that kind of security in this phone :/ thought I'll just flash a new rom and problem will be gone.
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Google provides a guide to reset passwords here. He will need to reset the password on the GMail account he used on the device, log into that account on a PC, enter the account security settings and remove the device from that account. This is the only way you will be able to restore this device to operating condition, so you better hope he can remember the GMail account he used to set up the device.

Locked Samsung account. The phone asks for ID and password

Hello. The girl bought a phone at the auction, unfortunately, the phone is locked and requires a Samsung ID and password. The guy from whom it bought do not reply to e-mails and do not answer the phone. Is there a way to bypass or delete? The phone is Samsung S6 Edge.
kazet87 said:
Hello. The girl bought a phone at the auction, unfortunately, the phone is locked and requires a Samsung ID and password. The guy from whom it bought do not reply to e-mails and do not answer the phone. Is there a way to bypass or delete? The phone is Samsung S6 Edge.
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Sounds like the phone was reported stolen to Samsung and they locked out down.
If the phone can get to download mode, maybe Odin the update to wipe it completely. Don't know if this will work.
Sent from my SAMSUNG-SM-G920A using Tapatalk
I did a factory reset with reactivation lock enabled on my s6. Upon set up and after I enter my Google account info, I am now also required to enter my Samsung account ID and PW. I am entering the correct info but get "processing failed" error message. I've tried everything for days now. After calling AT&T without resolution, I called Samsung and am told my only option is to mail them my phone with proof of purchase and a tech will fix it...3-4 week turn around
Holhat said:
I did a factory reset with reactivation lock enabled on my s6. Upon set up and after I enter my Google account info, I am now also required to enter my Samsung account ID and PW. I am entering the correct info but get "processing failed" error message. I've tried everything for days now. After calling AT&T without resolution, I called Samsung and am told my only option is to mail them my phone with proof of purchase and a tech will fix it...3-4 week turn around
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Have the same problem....Anybody know how to fix... I will pay you..

Note 9 (India) Stolen

Someone took the Note 9 away from my pocket.
I had logged in to my samsung account to trace it.
It was showing not in network for some days now it totally disappeared from samsung findmymobile site.
How can I find/get it back?
FRP Lock
Sorry that you might not be able to get it back, someone intentionally theft the phone. However, you can file a police report and your SIM card carrier to block the IMEI number of the phone, so that it can't be used on other networks.
But before that, make sure your data won't be in the hands of wrong person. Login to your Samsung account and lock the device, which does the FRP lock and there won't be a way thief would access your data.
On a side note, I found the advantage of galaxy watch (or gear S3) which has find my phone option. Immediately after you lost the phone you can activate find my phone in watch and the phone will start ringing loud.
What are the chances to get it back after police complaint
Can someone change IMEI of phone?
Can the phone be tracked if someone starts using it?
technointellects said:
What are the chances to get it back after police complaint
Can someone change IMEI of phone?
Can the phone be tracked if someone starts using it?
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it only can be traced if your accounts are active i.e Samsung account and Gmail account, but please note the data connection also needs to be enabled!
Did you have a passcode or pin or iris or fingerprint enabled ? Also did you have network lock enabled ?
if you had no lock enabled and the phone has gone off the network that means the thief has factory reset your phone, and he using his owm email account that’s why you cannot track it!
So it's gone for ever!
So what about IMEI tracking? Wouldn't it be of any help?
I had heard that even after factory reset if the theif inserts a new SIM card he can be traced by IMEI number.
What are the chances?
technointellects said:
So what about IMEI tracking? Wouldn't it be of any help?
I had heard that even after factory reset if the theif inserts a new SIM card he can be traced by IMEI number.
What are the chances?
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Click to collapse
Cops can do that, track an imei using the carrier but we as common people don't have access.
I feel like you should treat it as gone unless you are unable to use find my phone,
The cops might be able to get your phone back using the imei if you registered a complaint but it takes a while.
I remember my phone (note 3 unlocked snapdragon) got stolen in a Mumbai local train on 12/26/16 & I registered a complaint and got a new phone (Zuk z2 plus) on 1/28/17.
The number of days I lived without the phone were the days I tried my best to use find my phone or track the phone in any way but it was switched off whenever I tried to track it.
The cops got the phone and returned it to me on 12/17 [i don't remember the exact date but it was after 20th], I was using note 7 ported rom before the theft but when I received it, it had the stock note 3 rom which means they flashed it with Odin since the kernel was back to stock as well.
I used the phone as a remote for the television since it had an IR blaster and now on 11/06/19 it died the display doesn't turn on [probably hardware failure but don't care anymore ]
I switched from Zuk z2 to note 9 [128 Exynos] on June 8th & have changed the country too :silly:
My point is they may never even turn it on without flashing it & the moment they get your phone, 10 mins in & it is probably switched off and your sim is out.
Hope you find your phone :fingers-crossed: but don't count on it for too long

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