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After hours of googling I decided to write this thread.
I'm working as a phone technician and having a problem with Samsung i9000 with a pattern lock on it.
Customer doesn't know pattern and his google account.
Also on this handset the 3 button trick to get into Recovery/Download mode is disabled.
I have tried many methods of trying to get into recovery mode
-holding the 3 buttons the entire time (this just resets the phone and brings back to the I9000 screen)
-just letting go of the power (boots into the phones OS)
-letting the phone reset once by holding all 3 buttons down then releasing only the power (boots into OS)
-letting all 3 buttons go (boots into OS)
I've tried download mode too just to see if it works and it doesn't.
I already find out that there is a fix i have to install the Download/Recovery Mode fix (3 Button Disabled SPL fix), but to do that in phone settings usb debugging have to be selected which I can't do because of pattern lock.
Also my computer cannot detect phone in device manager after connecting.
There is a mass storage device option selected in connectivity. Phone just keep charging on usb cable.
Any ideas ??
The costumer should show papers that confirms that the phone is owned by the costumer, then, as a phone technician, you should know how to re-flash the device when you face such problem, if you don't know how to fix that as a phone technician then send it to Samsung Care Center along with the phone papers to be fixed. You should not be posting at a forum asking about this when you know the guide lines of your work.
[Ramad] said:
The costumer should show papers that confirms that the phone is owned by the costumer, then, as a phone technician, you should know how to re-flash the device when you face such problem, if you don't know how to fix that as a phone technician then send it to Samsung Care Center along with the phone papers to be fixed. You should not be posting at a forum asking about this when you know the guide lines of your work.
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Click to collapse
Actually never faced that handset with pattern lock + 3 buttons disabled + mass storage and bluetooth on.
I tried to describe my problem as best I can so it will be easier to find a solution.
Hi
You can build a jig that allows you force download mode.the method to do so is on xda just search for it,or you can buy the jig from ebay for about £5.
Sent from my GT-I9000 using XDA App
[Ramad] said:
The costumer should show papers that confirms that the phone is owned by the costumer, then, as a phone technician, you should know how to re-flash the device when you face such problem, if you don't know how to fix that as a phone technician then send it to Samsung Care Center along with the phone papers to be fixed. You should not be posting at a forum asking about this when you know the guide lines of your work.
Click to expand...
Click to collapse
Indeed he should show you the papers, that's way too many things to suddenly not know or forget.
A Jig should help you getting into download mode though.
Can anyone advise me if it is feasible to disable/ enable (by purpose) entering into Download mode/ factory reset/ CWM? This is a good way to protect our devices.
if indeed the phone is his , build a jig and enter with it in download mode and flash a rom with repartition .
OK, thanks for anwsers lads, I will try to do it by JIG and i will post a result.
For users looking what the JIG is and how to build one or buy go into this thread:
http://forum.xda-developers.com/showthread.php?t=819551
hhmmm,
My spidey senses detect a stolen phone!
How the hell can you forget both your pattern AND google account LOL.
Ask him for the paper work for the device... I bet you never see him again.
UNLESS!!!! You stole the phone and made up a story to try and get an answer on how to unlock it
zolah said:
hhmmm,
My spidey senses detect a stolen phone!
How the hell can you forget both your pattern AND google account LOL.
Ask him for the paper work for the device... I bet you never see him again.
UNLESS!!!! You stole the phone and made up a story to try and get an answer on how to unlock it
Click to expand...
Click to collapse
definately a stolen phone becuase you can go onto google with your cmputer and get your account info mailed to you.. i assume he/she remembers his google email?
Yep, it might be a stolen phone, who knows.
But stolen phones are usually barred, there is no signal on them. As i checked there is a signal on o2 and vodafone.
I once stupidly changed my unlock pattern when i was half asleep and was able to move the security pane out of the way by trying to make an emergency call, this gave me VERY limited access to some menus but you might be able to fix it this way.
ruthles said:
Yep, it might be a stolen phone, who knows.
But stolen phones are usually barred, there is no signal on them. As i checked there is a signal on o2 and vodafone.
Click to expand...
Click to collapse
What about handling stolen goods?
Hmmmm sorry ruthles but im thinking more and more that YOU stole this phone...
Why is there no sim inserted into the device on the picture you posted in post 1?
Why would you be trying different sim cards in the phone? That has nothing to do with the pattern lock... If what you say is true you should know that as part of your profession.
I also dont think that some one in your position would resort to creating an account on XDA forums just to ask this question.
This all seems very odd...
zolah said:
Hmmmm sorry ruthles but im thinking more and more that YOU stole this phone...
Why is there no sim inserted into the device on the picture you posted in post 1?
Why would you be trying different sim cards in the phone? That has nothing to do with the pattern lock... If what you say is true you should know that as part of your profession.
I also dont think that some one in your position would resort to creating an account on XDA forums just to ask this question.
This all seems very odd...
Click to expand...
Click to collapse
there would be no sim in the first as most people take there sim out if they put it in for repairs. trying different sims would indicate whether it is imei locked. the third question is a bit weird though.
zolah said:
Hmmmm sorry ruthles but im thinking more and more that YOU stole this phone...
Why is there no sim inserted into the device on the picture you posted in post 1?
Why would you be trying different sim cards in the phone? That has nothing to do with the pattern lock... If what you say is true you should know that as part of your profession.
I also dont think that some one in your position would resort to creating an account on XDA forums just to ask this question.
This all seems very odd...
Click to expand...
Click to collapse
agree...couldnt possibly be a phone technician as this problem is too easily fixable...
a real technician should have already known about jigs and in my opinion, should have already had an xda account...
all arrows point to stolen phone...
something's really fishy here
hehe too bad the previous owner didnt install Prey or locking apps
or wait, maybe he did
I'm working as a phone technician and having a problem with Samsung i9000 with a pattern lock on it.
Customer doesn't know pattern and his google account.
Click to expand...
Click to collapse
haha ofc he does know his pattern and Google Account, but he doesnt know where his phone is ...
Think what you want people, i dont have to explain myself to any of you
JIG did his job.
Phone is now working as brand new, and customer paid extra for it.
Have a nice day
Here is my tool to dump the lock code pattern via ADB: http://forum.xda-developers.com/showthread.php?t=2095325
So long story short, a failed repair on my screen at some repair store broke my AMOLED. So i was wondering if anyone is willing to sell or donate their ATIV S to me. I am in urgent need of one as I am unable to retrieve my crucial data as my phone is password-locked and if I plug it in, I cannot browse the files unless I unlock the screen which I cannot do. Please help.
You can't unlock by guessing the button locations? I mean, I've literally unlocked my phone left-handed (I'm right-handed) without looking at it. Maybe I just type that particular sequence more than most people...
Sorry to hear about the bogus repair. That really sucks...
GoodDayToDie said:
You can't unlock by guessing the button locations? I mean, I've literally unlocked my phone left-handed (I'm right-handed) without looking at it. Maybe I just type that particular sequence more than most people...
Sorry to hear about the bogus repair. That really sucks...
Click to expand...
Click to collapse
The problem is the touchscreen isn't working. I can't even tap the screen. I need to retrieve my word documents, excel sheets and powerpoint slides and my photos which I was dumb enough not to enable auto-backup (other storage will rack up if you enable them). Getting REALLY desperate now.
Yeah thanks, those annoying ****s closed down. Don't know where they are and may never will.
I was pleased to get the update, it asked that I get the charge up to 40% plus which I did and left it plugged in and proceeded. Took quite a while and then went to battery charge instead of reboot as has happened in the past.,, I did hit the power switch and it turned off, now nothing no charge indicator and no matter how long I hold the power switch nothing.. And other tips to wake this puppy up? I originally got it at Google IO.. Wonder if Google will help?
dartdog said:
I was pleased to get the update, it asked that I get the charge up to 40% plus which I did and left it plugged in and proceeded. Took quite a while and then went to battery charge instead of reboot as has happened in the past.,, I did hit the power switch and it turned off, now nothing no charge indicator and no matter how long I hold the power switch nothing.. And other tips to wake this puppy up? I originally got it at Google IO.. Wonder if Google will help?
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Click to collapse
I doubt that Google will be able to help you. Also, since its being about a year now, your watch probably doesn't have a warranty from Samsung anymore. Might still worth a try though.
See if your watch is detected by pc. I remember my watch had a glitch once. It wasn't booting up and was showing up as a device in device manager. I forgot the exact name, but it was not something you usually see when you connect in fastboot or adb mode. If it does then there might still be hope.
Try to boot your watch into fastboot mode. You need to press the power button and slide with your finger on the screen from left top corner to right bottom corner. Just slide it multiple times while holding the button. If it boots then you can either do factory reset or full reflash.
Thanks for the tips, Samsung seemed quite accommodating and gave me a return ship label,, we shall see, hoping for the best and not outrageous... Xing fingers...
aligatro2010 said:
I doubt that Google will be able to help you. Also, since its being about a year now, your watch probably doesn't have a warranty from Samsung anymore. Might still worth a try though.
See if your watch is detected by pc. I remember my watch had a glitch once. It wasn't booting up and was showing up as a device in device manager. I forgot the exact name, but it was not something you usually see when you connect in fastboot or adb mode. If it does then there might still be hope.
Try to boot your watch into fastboot mode. You need to press the power button and slide with your finger on the screen from left top corner to right bottom corner. Just slide it multiple times while holding the button. If it boots then you can either do factory reset or full reflash.
Click to expand...
Click to collapse
dartdog said:
Thanks for the tips, Samsung seemed quite accommodating and gave me a return ship label,, we shall see, hoping for the best and not outrageous... Xing fingers...
Click to expand...
Click to collapse
If they do end up "repairing" it, you will get a brand new watch. Samsung doesn't bother re-flashing or repairing old watches, they just send you a new one. Don't include your wristband though. You'll get your old one back... unless they lose it.
watch return
They were quite insistent that I send everything, band, charger and watch,, so we'll see..
aligatro2010 said:
If they do end up "repairing" it, you will get a brand new watch. Samsung doesn't bother re-flashing or repairing old watches, they just send you a new one. Don't include your wristband though. You'll get your old one back... unless they lose it.
Click to expand...
Click to collapse
dartdog said:
They were quite insistent that I send everything, band, charger and watch,, so we'll see..
Click to expand...
Click to collapse
Must be different in your country. Here is the instructions they sent me when I was sending my watch for repairs.
Shipping Guide Line
(1) Verify above information is correct
i.e: Name, Shipping Address, Model number and Serial number etc
(2) DO NOT INCLUDE ANY ACCESSORIES. (Cables, Remote control, manuals, Battery, Drivers, toner cartridge, imaging unit, transfer belt, waste toner bin etc), unless otherwise instructed.
(3)
a) Package Properly, this is the responsibility of sender
b) Include copy of this authorization in the package.
(4) Arrange shipping with UPS courier (United Parcel Service)
a) Attach UPS waybill on outside of the package.
b) write down UPS tracking number for your records
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Click to collapse
I guess it falls under "unless otherwise instructed" He was quite specific.. !!I did get the same printed instructions though...
As predicted Samsung sent an invoice for $188 to "repair" obviously not worth it with the new stuff coming out and particularly insulting since the OTC SW update caused it... Does not make me happy with Samsung to say the least...
I purchased mine from Amazon and in 6 months it was dead. Samsung would not warranty it in the USA because they told me that they didnt know where amazon bought it from and therefore wanted me to find out what country it came from and then they woudl give me that country customer service #. COMPLETE BULLcrap. amazon ended up giving me a refund.
Hello all,
So heres my problem, i bought a Note 8 super cheap from a Rent-a-Center due to cracked back case, so i took it a person in the mall that was able to replace the back cover for me.
I then took my phone home and my kid was playing with it, a few mins later he hands it to me asking to fix, he'd put a lock on and not known what the passcode was i reset the phone....
This was my mistake, as when it came back on it asked for an email address to login with, so i entered my gmail address. didnt work. i then did some looking online to find that my kid had some how turned on the Google protection, and put in an email into it.. so i took my Note 8 with my receipt to the Samsung store who said they could remove the FRP lock as i had the receipt..
2 days later i get a phone call saying they cannot fix the FRP due to the case not being the original case.
So thats how i ended up here, because i now have my phone that i love and wanted to mod or tweak, and been reading up on it..
But now i'm stuck as i dont know enough, and no one wants to help because its not the original case, i do have the imei number etc.. but doesnt seem to matter for Samsung.
I've tried everything that i can find online about FRP locks on Note 8 without any success....
I would be grateful if someone could either help or point me in the right way.
I dont mind reading and trying things to get this fixed. but sadly i dont know enough about the note 8.
Thanks in advance for any help or advice on how to fix this.
Graham
bitsbb01 said:
Hello all,
So heres my problem, i bought a Note 8 super cheap from a Rent-a-Center due to cracked back case, so i took it a person in the mall that was able to replace the back cover for me.
I then took my phone home and my kid was playing with it, a few mins later he hands it to me asking to fix, he'd put a lock on and not known what the passcode was i reset the phone....
This was my mistake, as when it came back on it asked for an email address to login with, so i entered my gmail address. didnt work. i then did some looking online to find that my kid had some how turned on the Google protection, and put in an email into it.. so i took my Note 8 with my receipt to the Samsung store who said they could remove the FRP lock as i had the receipt..
2 days later i get a phone call saying they cannot fix the FRP due to the case not being the original case.
So thats how i ended up here, because i now have my phone that i love and wanted to mod or tweak, and been reading up on it..
But now i'm stuck as i dont know enough, and no one wants to help because its not the original case, i do have the imei number etc.. but doesnt seem to matter for Samsung.
I've tried everything that i can find online about FRP locks on Note 8 without any success....
I would be grateful if someone could either help or point me in the right way.
I dont mind reading and trying things to get this fixed. but sadly i dont know enough about the note 8.
Thanks in advance for any help or advice on how to fix this.
Graham
Click to expand...
Click to collapse
This is a clasic issue. The most people take off the oem unlock or have a samsung account problem. When the phone restars boom is lock by frp. I have lock my note 8 too before 7 months. You can fix the frp lock very easy. You need to download an official note 8 stock rom. https://www.sammobile.com/firmwares/galaxy-note8/SM-N950U/ or search into xda for note 8 stock rom if you cant download from this site. When you download the stock rom you need to download the flash tool https://forum.xda-developers.com/galaxy-note-8/how-to/official-stock-firmware-update-odin-t3677072 when you have download the rom and the flash tool. You are ready to flash the stock rom. How to flash the stock rom? You want a pc and a note 8 usb cable and a note 8 more than 80% charged. Follow this steps https://www.youtube.com/watch?v=sPAgVic9GRM very easy way. You dont need more than 10 minutes to fix the frp lock.
flah a stock rom with odin
zx1202 said:
flah a stock rom with odin
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Click to collapse
i flashed its using odin, with a stock rom downloaded, and said it passed. but when i go into the phone to activate it still wants the google email. so it didnt work, i dont know what i did wrong as it said passed in odin, took like 10 mins to install the stock rom using odin. but still cant get into the phone..
bitsbb01 said:
i flashed its using odin, with a stock rom downloaded, and said it passed. but when i go into the phone to activate it still wants the google email. so it didnt work, i dont know what i did wrong as it said passed in odin, took like 10 mins to install the stock rom using odin. but still cant get into the phone..
Click to expand...
Click to collapse
If you can remember the email used, you can recover the password via Google, so you can login on your phone...
Just putting a google account on the phone enables FRP. Flashing with Odin or factory resetting the phone is what FRP lock is for... Factory Reset Protection.
You won't get much support here on this issue as it comes across as a stolen/found phone.
stonedpsycho said:
If you can remember the email used, you can recover the password via Google, so you can login on your phone...
Just putting a google account on the phone enables FRP. Flashing with Odin or factory resetting the phone is what FRP lock is for... Factory Reset Protection.
You won't get much support here on this issue as it comes across as a stolen/found phone.
Click to expand...
Click to collapse
if you read my first post, i have the receipt for the phone, it was my kid who was playing with the phone before i had it activated as didnt think he really could do much damage, and if he did mess it up, i could just flash it. Samsung and ifixit said they could remove the frp as i have the receipt, however due to the case being replaced, they will not do anything now due to not the original case. so either i have a paperweight that is useless or someone knows a way round, or can give me someone that i can show the receipt to that will fix it..
Rent-a-center cannot do anything to unlock as its an frp and they said to contact samsung, i contact samsung who tell me to goto ifixit and they can do it, i goto ifixit and they said on the phone that can fix, but in person they say they cant fix due to not original case.
bitsbb01 said:
if you read my first post, i have the receipt for the phone, it was my kid who was playing with the phone before i had it activated as didnt think he really could do much damage, and if he did mess it up, i could just flash it. Samsung and ifixit said they could remove the frp as i have the receipt, however due to the case being replaced, they will not do anything now due to not the original case. so either i have a paperweight that is useless or someone knows a way round, or can give me someone that i can show the receipt to that will fix it..
Rent-a-center cannot do anything to unlock as its an frp and they said to contact samsung, i contact samsung who tell me to goto ifixit and they can do it, i goto ifixit and they said on the phone that can fix, but in person they say they cant fix due to not original case.
Click to expand...
Click to collapse
I understood the OP... I stand by my comment.
I Honestly think that changing the back cover does not constitute any type of violation to consider not servicing a lawful owner, the only really important factor always is LEGAL OWNERSHIP PROOF
these posts about bypassing frp appear from time to time, and always are from people that never return to post anything again
bitsbb01 said:
if you read my first post, i have the receipt for the phone, it was my kid who was playing with the phone before i had it activated as didnt think he really could do much damage, and if he did mess it up, i could just flash it. Samsung and ifixit said they could remove the frp as i have the receipt, however due to the case being replaced, they will not do anything now due to not the original case. so either i have a paperweight that is useless or someone knows a way round, or can give me someone that i can show the receipt to that will fix it..
Rent-a-center cannot do anything to unlock as its an frp and they said to contact samsung, i contact samsung who tell me to goto ifixit and they can do it, i goto ifixit and they said on the phone that can fix, but in person they say they cant fix due to not original case.
Click to expand...
Click to collapse
The fact that you have a receipt doesn't mean anything to us on here because we didn't give you the receipt and anybody can easily make one nowadays.. You're saying that they won't touch your phone because it's not the original case? I talked to someone I know at IFixit and was told that the case has nothing to do with it since the phone doesn't need to be opened up anyway in order to remove the FRP (Factory Reset Protection) You also said.. "I then took my phone home and my kid was playing with it, a few mins later he hands it to me asking to fix, he'd put a lock on" It would take a lot more than "playing" with it to magically end up with a gmail account and password on it.. Your kid would actually HAVE to HAVE a gmail account.. What you're saying isn't holding much water and it's exactly why we don't help people bypass the FRP security lock..
MrMike2182 said:
The fact that you have a receipt doesn't mean anything to us on here because we didn't give you the receipt and anybody can easily make one nowadays.. You're saying that they won't touch your phone because it's not the original case? I talked to someone I know at IFixit and was told that the case has nothing to do with it since the phone doesn't need to be opened up anyway in order to remove the FRP (Factory Reset Protection) You also said.. "I then took my phone home and my kid was playing with it, a few mins later he hands it to me asking to fix, he'd put a lock on" It would take a lot more than "playing" with it to magically end up with a gmail account and password on it.. Your kid would actually HAVE to HAVE a gmail account.. What you're saying isn't holding much water and it's exactly why we don't help people bypass the FRP security lock..
Click to expand...
Click to collapse
firstly heres a copy of the receipt, which Phil at Ifixit (402-932-0187) in Nebraska Furniture Mart confirmed, as he called the store and came into the store on his day off and talked to me and Justice Keene at the store.
https://mega.nz/#!tlkxHAIA!r4ooTH9Scy9yVwrPzk8b9gSY4OiNs4gK3xPWNL1Av5Y
as u can see the shop owner wrote on the receipt, included her business card, as the information..
That was confirmed by Tim in person and on the phone. He told me bluntly in the store that he would have been able to do it, but as the back cover doesnt have the imei on number on the sticker, samsung wont fix it.
I've put in a complaint to Samsung concerning not being able to help due to the cover. I've also written a complaint to Ifixit at Nebraska Furniture Mart concerning this.
I really dont care if someone even wants to call Ifixit in Nebraska to ask, or call Rent a Center on (402) 408-0710 to confirm that i bought the phone from them.
As i didnt steal or find the phone, i have everything i need including Rent a Centers information, and best part is, if anyone knows anyone in Rent a center, with the IMEI number they can confirm it was a cash sale made at omaha 90th and mapple store.
all i want is someone to help, or if someone knows someone in Samsung, or Ifixit that will help, as the store in Nebraska Furniture Mart doesnt want to help.
you for one thing, should/ must figure out which email your son allegedly registered, as it must indeed be a valid one, as for finding someone here to help you, I think no one is going to, if everything you say is true, I wish you good luck
bitsbb01 said:
i flashed its using odin, with a stock rom downloaded, and said it passed. but when i go into the phone to activate it still wants the google email. so it didnt work, i dont know what i did wrong as it said passed in odin, took like 10 mins to install the stock rom using odin. but still cant get into the phone..
Click to expand...
Click to collapse
try to flash with data wipe
So after taking it back to the rent a center store. They ended up sending it to the service center who unlocked it for me. Got it back today, so took some time, but now got it working.
I hate these threads because I always assume the device is stolen, but in this case my friend left his S10 here last night and I cannot access his phone book to let him know where it is (He won't remember)
I can't reset it because it has all his pics on it
Any other way?
It does not even ask for a PIN
Wait, why not just call or text him from your phone? Why do you need his phone contacts to let him know? Sorry to attack you like this but to me it looks shady and I'm pretty sure he'll notice losing a 1000€ phone
Not to point out the obvious, but if the OP has the persons phone, calling it would just ring the phone that he already has and can't unlock.
Oh come on. This really doesn't sound legit too me at all.
Go to your friends home and give him his phone? Call their landline if they have one and tell them? Call your other friends and ask if they have details of how to let them know you have the phone?
I see absolutely no benefit of unlocking your friends phone, which in fact would not help at all.