Hi, I bought my Moto x XT1058 on ebay. It says it's SIM Free.
I'm from Europe and I'm trying to use a nano-SIM from Vodafone, Spain.
I insert my card PIN and then I get this screen: http://i.imgur.com/tkT5LZR.png
Any idea/help?
Phone was sim locked. Contacted with the Ebay seller and got the code.
Jaizu said:
Hi, I bought my Moto x XT1058 on ebay. It says it's SIM Free.
I'm from Europe and I'm trying to use a nano-SIM from Vodafone, Spain.
I insert my card PIN and then I get this screen: http://i.imgur.com/tkT5LZR.png
Any idea/help?
Click to expand...
Click to collapse
your phone is sim locked. check with AT&T or some third party unlock program over ebay.
sometimes repair shops do this too.
Related
I'm preparing for an International trip and requested the unlock code from T-Mobile which they provided. Today I received the foreign SIM that I pre-ordered for the trip. I went ahead an put it in, so I could apply the unlock code.
It never prompted me for the unlock code. The only warning prompt was for me to re-enter my Google password which occurs whenever I swap the SIM, even if it's another T-Mobile SIM.
I went into the APN settings and it did show the network settings for the foreign SIM, so I know it's reading the SIM. But it never prompted me to enter an unlock when booting it up.
So I'm now a bit confused, as it seems the (subsidized) phone came to me already unlocked from T-Mobile. Or, I'm wondering if it's not coming up because I've rooted the phone and flashed it with a Cyanogen ROM.
Is there any other way to confirm the phone is unlocked? I just don't want to arrive at my foreign destination and find out that for some reason the phone is indeed still locked.
Thank you,
Tim
whrere do you live, where did you buy the phone? who makesthe forien sim?
I live in the U.S. and I'm traveling to China. The prepaid SIM is from China Mobile which I ordered from http://86callchina.com .
I ordered the phone as an upgrade (extending my contract for 2 years), directly from T-Mobile Sales over the phone.
Thank you,
Tim
X-i-phoner said:
whrere do you live, where did you buy the phone? who makesthe forien sim?
Click to expand...
Click to collapse
If you have a friend with an AT&T card try that one
and you can always take the unlock code with you
Yeah just take the unlock code with you, that way you can't go wrong
Purchased a HTC One that appears locked to O2 carrier (unbeknownst to me when I purchased on Ebay). When I inserted my AT&T sim card, I got a message asking me for the SIM unlock code. (not AT&T PUK code). Anyone have any idea how to remedy this situation. Any advice appreciated.
carlmerritt said:
Purchased a HTC One that appears locked to O2 carrier (unbeknownst to me when I purchased on Ebay). When I inserted my AT&T sim card, I got a message asking me for the SIM unlock code. (not AT&T PUK code). Anyone have any idea how to remedy this situation. Any advice appreciated.
Click to expand...
Click to collapse
Is it locked to English O2? You can buy these unlock codes online, or wait 3 months and then get the carrier to unlock.
If I were you I would contact ebay and return it and wait for the AT&T model to be released. Someone here may know how to unlock it though, I have no clue.
carlmerritt said:
Purchased a HTC One that appears locked to O2 carrier (unbeknownst to me when I purchased on Ebay). When I inserted my AT&T sim card, I got a message asking me for the SIM unlock code. (not AT&T PUK code). Anyone have any idea how to remedy this situation. Any advice appreciated.
Click to expand...
Click to collapse
Are you in the UK? If so buy a Pay as you Go O2 sim card, load it with £15, then fill in the unlock form on the O2 site and it will be unlocked within 3 days.
If you are in the US, then there is nothing much you could do, there might be unofficial ways to unlock the phone but I am not aware of them. Since you purchased from eBay, your best bet would be to return it as wrongly described.
Try one of these solutions:
1) If you have a look at this forum thread, it may help you with your problem
2) Also try this company mobileunlocks if they cannot supply the unlock code they will refund you.
3) Search ebay you will find sellers selling unlock codes on there too
Hey all.
I ordered a moto X about 2 weeks ago, i got the unlocked Tmobile version that was on sale for 350$
anyway i live abroad and i was sure that i would be able to use the phone here (like the moto G) but i cant, it seems that the phone is ONLY unlocked for US carriers.
So my questions are:
1) is there an easy way for me to unlock it Globally for free? (Tmobile said they can do it but only from a store in the US).
2) I saw people can buy unlock codes, but my phone does not show that it is unlocked so i'm not sure if that will work..?
Any help would be very appreciated!
Tevie.
If you have the tmobile version then the phone is already sim/provider unlocked.
Which phone exactly did you get and what specific problem are you having?
Steve-x said:
If you have the tmobile version then the phone is already sim/provider unlocked.
Which phone exactly did you get and what specific problem are you having?
Click to expand...
Click to collapse
I got the moto x from moto maker (picked the unlocked T-Mobile version)
The problem is that its not unlocked for Sim abroad, only in the U.S . I wanted to know how I can get it to work with a Sim not from the U.S
TMO version is supposed to be unlocked for any carrier. How do you know that it is not the case? Did you try to put non-US SIM card and it failed?
Tevie said:
I got the moto x from moto maker (picked the unlocked T-Mobile version)
The problem is that its not unlocked for Sim abroad, only in the U.S . I wanted to know how I can get it to work with a Sim not from the U.S
Click to expand...
Click to collapse
I know my friend in Belgium who ordered it and its working fine with his Belgium Sim. Try to put the SIM in and see how it goes. It should work.
varun.gid said:
I know my friend in Belgium who ordered it and its working fine with his Belgium Sim. Try to put the SIM in and see how it goes. It should work.
Click to expand...
Click to collapse
Thanks for the replay's.
I did put a local Sim in the phone and it could not register to a local networked (the same Sim worked in a different phone )
Note that it found the local networks just can't log to them.
Note 2 . TM told me that its locked for use abroad ...
It is 100% unlocked, there is no partial lock on the phone. If the phone can't register with your provider there is a different problem not related to sim locking.
I'm using my T-Mobile X in the Caribbean all fine with no hiccups or issues. Maybe it needs the APN.
Sent from my Moto X
Moto X in Belgium
I bought the T-mobile version form Moto maker, and without a problem put a Base nano sim in it. Works fine. Strangely enough it shows 4G almost everywhere... Wonder if that is correct?
jan legein said:
I bought the T-mobile version form Moto maker, and without a problem put a Base nano sim in it. Works fine. Strangely enough it shows 4G almost everywhere... Wonder if that is correct?
Click to expand...
Click to collapse
Does it jsut show the 4G symbol or the 4G with the small LTE next to it? If you have HSPA service, you will see 4G.
4G it shows, which in Belgium is HSPA+
Sent from my XT1053 using Tapatalk
I am going to sell my HTC One and wanted to unlock it first so I bought an unlock code. The only non ATT sim I have is a verizon one but this is not making the phone ask for a sim card... Will a verizon sim card not trigger this? Do I need to use a GSM sim card?
bowenac said:
I am going to sell my HTC One and wanted to unlock it first so I bought an unlock code. The only non ATT sim I have is a verizon one but this is not making the phone ask for a sim card... Will a verizon sim card not trigger this? Do I need to use a GSM sim card?
Click to expand...
Click to collapse
is that SIM get connected to network in this phone ? Try gsm SIM
from HTC One
Hi,
I bought a consumer cellular Moto G 2014 from Sears, but when i try the unlocking services on ebay they tell me they can't find the IMEID in their database? Does anyone know if these can be unlocked?
Thanks.
Weird because I got the same phone (sears deal) and bought an unlock code from eBay from a UK seller that advertised AT&T unlock etc.
They found my IMEI just fine and got my unlock code within an hour of purchase. I'm using the phone in Canada (Rogers) currently.
ledorky said:
Weird because I got the same phone (sears deal) and bought an unlock code from eBay from a UK seller that advertised AT&T unlock etc.
They found my IMEI just fine and got my unlock code within an hour of purchase. I'm using the phone in Canada (Rogers) currently.
Click to expand...
Click to collapse
What seller did you use
Can you tell me name of UK seller?? and how much???
Thanks
cablecell said:
What seller did you use
Can you tell me name of UK seller?? and how much???
Thanks
Click to expand...
Click to collapse
I used lineoutcomms. I too have an XT1064 from the Sears deal. Haven't tested the unlock code I received yet as I don't have a compatible SIM card from another carrier at the moment, but he was able to provide me with one based on my IMEI. Cost was $2.68.
Are you sure the CC phones are even locked? How can you tell? I use Consumer Cellular, but I bought my phone from best buy. I never even thought about their phones being locked.
I bought 2 xt1064s from sears a month apart. Was able to unlock the first one off of ebay with no problem. Finally wanted to unlock the second one just recently and every seller i try says imei cannot be found. What gives? The batches shouldn't be too far apart. Is my only option to sign up with consumer cellular, wait out their time frame, and then request a code?
My CC phone came from Sears and yes they are locked. My question is, why go thru an EBay seller to do it? Maybe I'm missing something, but I just went on the Motorola webpage got my unlock code and unlocked it.